Home Health Suit + Scrubs Podcast Episode 20 P1: When is Enough Enough? Signs to Move on from your Agency

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Home Health Suit + Scrubs Episode 20 Part 1 dives deep into the challenge of identifying clinician dissatisfaction before it's too late. The hosts, speaking from experience managing hundreds of therapists, discuss how to spot the early warning signs of burnout and job dissatisfaction. They highlight that previously reliable, high-performing clinicians who begin missing productivity targets (dropping from 30 points to 29, then 28) are often mentally preparing to leave, especially when combined with increased absences and reduced engagement.

A major theme is the critical difference between supportive and punitive management responses. Dan shares his personal experience of receiving an email reprimand after missing productivity for the first time in years, despite having valid reasons like conducting vestibular assessments and specialty work. This punitive approach contrasts sharply with the recommended supportive check-in: "Are you okay? I noticed you missed productivity this week - is everything alright?"

The episode also explores how administrative decisions can inadvertently push good employees away. Lisa describes how her productivity requirements were raised from 27 to 30 points after consistently exceeding expectations, effectively giving her a $10,000 pay cut while increasing her workload. This type of "punishment for excellence" is identified as a major driver of quiet quitting.

The hosts emphasize that major workplace changes - company mergers, EMR system changes, or policy modifications - are particularly vulnerable periods when agencies typically lose staff. They stress the importance of proactive communication and support during these transitions, including potential productivity leniency and additional compensation to help clinicians adjust to new systems.

The Home Health Suit + Scrubs Podcast is your weekly dose of real talk for home health clinicians. Hosted by Dan Haggerty—a national home health therapy executive—and three seasoned home health PTs, each episode dives into the topics that matter most: safety, efficiency, clinical care, and career growth. Whether you’re a new grad or a home health veteran, you’ll find practical tips, relatable stories, and candid conversations designed to help you thrive in the field. From navigating tricky documentation to setting boundaries and staying safe on the road, Suit + Scrubs blends real-world insight with a touch of humor to make your commute between visits more useful—and more fun.

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Hosted by Dan Haggerty, Lisa Thompson, Dan Catuccio, and Brendan Kirby

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