Want to future-proof your company while boosting your bottom line? Host Carolyn Parrs sits down with Ben Nathan, Director of Affordability and Equity at E-Source, who shares insights about how energy providers and utilities are turning equity initiatives into competitive advantages. Through real-world case studies, Ben demonstrates how companies implementing innovative equity programs are seeing measurable improvements in customer satisfaction, reduced payment defaults, and stronger community relationships - all while preparing for the clean energy transition.
Ben shares strategies backed-up by case studies that are transforming utility operations such as:
- Self-attestation programs that cut costs while expanding reach.
- Weatherization initiatives generating unexpected financial returns.
- Community partnerships that strengthen market position.
- Innovative assistance programs creating new revenue streams.
Learn how equity-focused companies are positioning themselves to thrive in the clean energy transition, attract ESG investment, and build more resilient business models. This isn't just about doing good – it's about smart business in the clean energy era.
Chapters
00:00 Introduction to Energy Equity and the Podcast
05:41 The Importance of Energy Equity in the Transition
10:57 Ben Nathan's Journey in Energy Equity
17:34 Current Challenges and Backsliding in Energy Justice
24:36 Financial Benefits of Energy Equity Initiatives
32:30 Energy Equity and Affordability Challenges
39:02 Innovative Strategies for Utility Assistance Programs
44:08 The Role of Utilities in Community Support
52:59 Future Trends in Energy Equity and Utility Models
Links
Guest: Ben Nathan, Director of Affordability and Equity at E-Source. https://www.esource.com/
Articles from E-source:
- The energy equity framework that benefits customers, utilities, and underserved communities
- 4 fixes utilities can make to boost energy equity | Utility Dive
- Strategic perspectives on managing the affordability challenge
- Utility executives share their perspectives on energy equity
- 5 questions utilities should consider at the intersection of energy affordability and equity
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Just Power is produced and hosted by Carolyn Parrs, sustainability and environmental communication and marketing consultant, coach, and advocate for a just transition to clean energy that leaves no one behind. The podcast is b
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