Is your real estate business running you — or are you running it?
Chris Cook sits down with Niketa Bissessar, the powerhouse operations leader behind the high-performing Michelle Fraser Team.
They dive deep into how the right systems — and more importantly, the right people — can turn chaos into clarity and scale your business without breaking it.
From ditching paper checklists for digital platforms to creating seamless, client-first processes, Niketa shares the playbook that helped her team cross the 100-deal threshold with grace.
This episode is a must-listen for anyone serious about scaling, systematizing, and delivering a real estate experience so smooth that clients never even need to ask.
Listen For:
5:03 Building a Six-Month System That Thinks for You
10:35 The Goal: A Business Where Clients Never Need to Call
13:09 The “Why” Behind Every Client Question
21:43 Managing Agents (Without Managing Their Egos)
28:28 Why No System Replaces Human Touch
Connect with guest: Niketa Bissessar
Connect with Chris:
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