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August 11, 2025 16 mins

Key Takeaways

  • Background: Chris's background helped shape his approach to entering the ERP space and working with organizations on their business transformation. He holds an engineering degree, having focused on renewable energy. His work experience in Germany was tied directly to business process optimization in the renewable energy field in Dynamics 365. "It's not just being a technical consultant from a product standpoint, but also including that industry edge," he says.
  • Summit sessions: He will be leading sessions at Community Summit North America. One is on processing mining for advanced warehousing, which will provide deep insights into process mining and the warehouse processes through live demos. Another session will dive into how users can unleash the power of AI, Copilot, and agents in Dynamics 365 for supply chain management.
  • Ecosystem advice: For those newer to the business ecosystem and the Dynamics community, Chris emphasizes the importance of relationships and in-person touch points, such as attending Community Summit. "You can learn a lot from those sessions but also from the relationship." He also encourages users to take advantage of resources, such as blogs from Microsoft MVPs and enthusiasts who share their expert knowledge.
  • Upcoming releases: There are several upcoming releases that Chris is looking forward to. He's excited about the sustainability manager. Because of his background, he's interested in the product and how it ties into Dynamics 365 for organizations to measure environmental impact. He notes the traceability app, as it will help with regulated industries, as well as the demand planning app.
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