MVP Insights: Kylie Kiser on Summit Sessions, Community Involvement, Career Impact

Key Takeaways

• Leading at Community Summit: Kylie has been involved in this community for years and has attended Community Summit North America since 2013. As a passionate leader in the Dynamics 365 and Power Platform community, Kylie will be leading two sessions at this year's Community Summit. She names this as "one of the best parts of what I get to do — presenting, meeting new people, sharing new things, and sharing just fun use cases with you, as you'll see from our sessions." Making sessions fun and keeping people engaged as they learn is one way she became recognized as part of the MVP program.
• Planning Committee involvement: The Community Summit Planning Committee is a great way to get involved and be part of choosing sessions and the direction that the conference is going. Kylie has been part of the Planning Committee for several years. It requires balancing all the different technologies and speakers, and ensuring there's a wide variety and diversity across the event.
• Career impact: At the start of her involvement with Dynamic Communities, she joined the Washington, D.C. chapter, where she would take notesand then post them after. The leader recognized her efforts, she became more involved, and eventually became the chapter leader. From this, Kylie has connected with several people in the community, many of whom have influenced her career journey. "I can't really envision my career without community, it's just been so intertwined from the beginning."
• Community Summit sessions: Kylie is presenting two sessions at Community Summit North America. She is presenting a session with Mallory Lawhorn about customer service, sharing use case scenarios and using their cats as examples. Her other session is 60 tips in 60 minutes with Heidi Neuhauser, loading their list of tips into a Power App that will randomly select a tip and showing them for a minute to be discussed.
• MVP program: One key aspect of being in the MVP program is providing feedback to Microsoft. "We're getting news of features when they're new, or hopefully before they're released, and we're able to provide feedback to Microsoft or escalate issues that we're seeing with our clients up to the product team to get support and direction there," she shares. It's great for users to follow community leaders to gain insights on updates and use cases for tools and applications.
• Trends in the ecosystem: A major trend in the industry is AI and Copilot Studio. "What I'm really interested in is a lot of what's happening with AI builder and AI prompts," Kylie says, as these are part of Power Platform. These are great tools that users can put in Power Apps and Power Automate. "I really think we're going to see a lot og growht in that area."