What’s next for Energy Suppliers? Tech, tariffs, and customer satisfaction

This week, we’re joined by Michelle Little, an energy industry expert with over 20 years of experience. Michelle shares her insights on the transition to electric homes, emphasising the growing importance of consumer choice and convenience. 

She delves into how energy suppliers can support this transition by leveraging smart metering data to understand consumer needs and deliver tailored solutions. Michelle also addresses the challenges energy suppliers face in adapting to the new energy landscape and offers innovative strategies to overcome them.

She highlights the benefits of home EV charging, from cost savings to improved safety, and the importance of thorough research when choosing an electric vehicle. Michelle advocates for intelligent EV charging tariffs and the integration of software and AI to seamlessly manage home energy devices.

We explore the role of energy suppliers in delivering cost-effective, user-friendly solutions and the need for timely installation of EV charging infrastructure to support a greener, more sustainable future.