May 23, 2025 • 29 mins
We dive deep into the meaning of professionalism—what is the actual meaning but does everybody execute it? And what it can mean for different people.
Our focus was on the healthcare industry, where professional ethics and business demands collide, raising important questions about what patients need versus what the system actually provides. As health advocates with firsthand experience in the field, we explore certain experiences.
We bring up the question: Does remembering the core reason you chose this career help reignite your passion? What was your original "why," and does reconnecting with it make a difference?
And, of course, in other news, we play The Pickle. Stay tuned to the end, if you dare to know what it means.
-Fa n Flo <3
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:16):
Hey everybody, welcome back.
Hi, my name is Flo.
Speaker 2 (00:21):
My name is Flo and welcome to.
Speaker 1 (00:24):
No Culture, no Religion.
The podcast where we dive intoideas, challenge, perspectives,
and in every episode we try tobe a little creative,
philosophical and still try tokeep it humory, you know.
So if you like all the things,we got you covered yeah, this is
it.
This is it, this is for you,this is for you, right here um
(00:47):
today's episode we're going totalk about professionalism and
now, just to get everybody onthe same page, I think you
should probably, like you know,define professionalism, don't
you think?
Speaker 2 (00:59):
yeah, so according to the internet, professionalism
it is the conduct, behavior andattitude expected in a work or
business setting.
Yeah, so, pretty much, you know, if you're a professional, you
maintain ethical standards,treats everybody else with
courtesy, communicateseffectively, and yeah, that's,
(01:20):
that's pretty much what the wordmeans yeah, I think that pretty
much breaks it pretty well down.
Speaker 1 (01:28):
Why did we decide on this?
Speaker 2 (01:33):
So I think we've been talking about it, or we've been
seeing it a lot lately.
What is it called Like havingour own business,
entrepreneurship, even hiringsome people to do some stuff
that we needed done at home?
And stuff like that.
And I feel like sometimes,whenever you you see something,
(01:56):
you cannot unsee it.
It's like whenever you buy likea white car and then you see
like a bunch of white carseverywhere you know.
Speaker 1 (02:02):
Yes.
Is there like a.
I wonder if that's a like abunch of white cars everywhere,
you know, yes Is there like a.
Speaker 2 (02:06):
I wonder if that's a.
Speaker 1 (02:06):
Like a thing.
Is that a thing?
Is that like a theory?
Speaker 2 (02:09):
Maybe I feel like you're just aware, and then you
just Aware, you know like you'remore aware of it A wokeness.
Speaker 1 (02:14):
I think it's called Woke.
Speaker 2 (02:18):
I guess, like also not only that, I guess it also
depends, you know, on your ownculture.
Talking about culture, you knowlike it depends where you work,
it depends your own, I guess,like ethical beliefs, because
not everybody has the sameethical beliefs.
But I think that also plays abig role on how you see things.
(02:42):
You know, like somebody mightdo their work and do something
and they think it's okay, butyou, on the other hand, be like
I wouldn't do that.
This doesn't seem right.
I will never do that to acustomer, you know, or like if I
was, you know, like thecustomer, like I will never do
that, I mean I wouldn't.
I don't know.
I got it confused.
But yeah, you know, I guesslately we've been just talking
(03:07):
about it, seeing it a lot anddiscussing.
You know, like what do youthink?
Speaker 1 (03:13):
I was kind of curious about the whole how you
mentioned where you see a carand when you sorry, when you buy
a car and then you finally seeeverybody else having it right.
It's actually a phenomenoncalled Iter Minof Phenomenon.
Phenomenon it's a hard word tosay Phenomenon.
Speaker 2 (03:32):
Phenomenon.
Speaker 1 (03:32):
Like see an enemy, but it's like a frequency
illusion when you noticesomething like a new car,
exactly how you just said, andit's like your brain starts
recognizing patterns and stufflike that.
But back to the wholeprofessionalism thing.
I think you kind of broke itdown.
I think we started seeing thatin in one side, from one side,
(03:57):
from the customer sideperspective, and then we started
seeing it from like a differentperspective and personally we
try to bring that customerservice, you know, when we need
it and we also try to beprofessional about certain
things.
You know and say, for example,when you see somebody in a, in a
field, in any field where thereit's like selling a product or
(04:22):
food industry, or even doctors,you know, does what, do you even
count in, like the medicalfield, you know, a type of it
would count right,professionalism right, but not
yeah not not exactly likecustomer service well, I mean, I
think, I think it has to dowith customer service, because
(04:43):
you know, if you are a gooddoctor, you know how to talk to
your customers, to yourcustomers well, you know.
So when you say that come backto you.
Speaker 2 (04:52):
But also you know it's also related to like
customer service I'm sorry, umto medical field, whoever is at
the front desk, whoever likeyour nurses, your ma's that deal
with the customers and stuff.
So you know, if you don't feelwell and you go to a clinic or
to the hospital and like thelady that is gonna get like your
(05:12):
information in the front, orthe ma or the nurse that is
gonna take your polls, and likeyour vitals, and they do not
treat you well, or like theylook at you and I'm like here
goes another person.
You know like you're not gonnafeel, you're gonna even walk
away and go somewhere else thatyou get treated better.
You know also, you don't want,you know you don't want them to
(05:34):
be talking about your case toother people you're talking
about hippa yeah, there's,there's hippo, regulations, but
that exists people do it anyways.
You know what I mean oh, youthink, oh, oh, you saying that
because you're, you've been inthe field yeah, and I'm like and
you're still going into itactually, yeah, yeah and it's
yeah sometimes it's kind offunny because I'm like man, like
(05:55):
just wait until the personleaves, like at least have that
kind of decency, you know, likethey're literally right next to
you, yeah, and the walls arepaper thin, you know.
Speaker 1 (06:06):
Like you were saying that some people don't even have
the decency to.
Speaker 2 (06:13):
To start talking mess about the customer.
Speaker 1 (06:17):
You know it's funny that you say that.
You say it so freely when it'sa customer In the medical field
yeah yeah, yeah.
Speaker 2 (06:26):
Sorry.
Speaker 1 (06:28):
Because the medical field has been feeling to me,
from my perspective, that it hasthis kind of business sense
into it.
Speaker 2 (06:37):
You know In and out.
Speaker 1 (06:39):
Yeah.
Literally like I wonder ifother people think the same like
that, like it's, it's just abusiness.
At this point, you know, whenyou think about when you, when
you, when you just kind of breakdown the health care, you know
you think you walk in becauseyou're you're broken and you
need to be fixed.
Speaker 2 (06:57):
You know I mean, thankfully, I have always worked
along doctors that theyactually cared about their
patients and at some point I wasgoing to work for somebody or
with somebody, um that you know,the doctors did not seem like
she cared, like she literallywas.
Her clinic was all about, youknow, 15 minutes, the whole
(07:21):
visit, ever since you clock,ever since you check in, till
the minute you leave, 15 minutesand in my head I was just like,
wow, you know, how can you justdo 15 minutes with a patient?
You know what I mean.
Like I feel like a visit shouldrequire a little bit more, but
you, you know, it is what it issometimes.
Speaker 1 (07:46):
You think patients deserve more, or like there is.
Well, I think it's a wrong wayto put it in time in a time
frame.
You know what?
Speaker 2 (07:56):
I mean.
Speaker 1 (07:56):
Just enough as it takes to get the communication
across, I think at least what'sgoing on?
How can we fix the problem andstuff like that?
But in your case it sounds likesome of the professionals are
treating it as, like you know,come in, come out Fast food.
Speaker 2 (08:15):
Yeah, like a fast food restaurant pretty much,
yeah, or like if you have anyconcerns about something,
they'll be like oh, you need tomake another appointment.
And I mean, in the world thatwe live in, you know, you barely
get like a day off to go to thedoctor.
You know, like, when are yougoing to find time again next
week to make another appointment?
You know, yeah.
Speaker 1 (08:36):
Yeah, I think that can go into a different whole
topic, because there is likethis mixture of where your
employment allows you to haveenough time, you know whether
they also allow the healthinsurance Right, and then where
you're responsible lies to goahead and make the appointment
and to go and let the properpeople know, and then, of course
(09:01):
, the health care to provide youthe proper care you know.
It's kind of like thosedifferent factors.
Speaker 2 (09:04):
And yeah, because I mean I understand if, if the
health was free, right, youwould just go to the appointment
, that's it.
But no, everybody pays for themost part.
Everybody pays for theirinsurance monthly, or you pay
out of pocket for your visit andthen for you to like wait,
almost like, sometimes, most ofthe time you wait 20 to 30
minutes at the clinic and thenthey, you know, they bring you
(09:26):
in and then they already takeyou out.
I don't know, I guess it alsodepends.
Speaker 1 (09:31):
I mean, maybe some doctors can be fast or something
, but you know, Okay, Well, ifwe're going to, if we're going
to stick into the medical field,Okay, well, if we're going to
stick into the medical field,what happens when the
professional is in that fieldfor so long?
For example, you know, I've hadfriends that have been in for
(09:52):
20 years in a certain fieldright.
And for whatever reason theystick in, whether it's money,
whether they like it.
Do you ever think they get kindof numbed to everything?
They kind of just like down 20years down the road, like it
just gets like the samerepetitive process kind of thing
.
Do you think that has anythingto affect?
Speaker 2 (10:13):
I think so.
I think it affects like everycareer you know, not only like
the medical field, buteverything you know, because you
see the bad in the right.
You see some people that aretrying to scam you, you see some
people that are always lyingand stuff like that, but I feel
like I don't know.
(10:33):
It also depends why the personis in the field.
What's their actual reason thatthey wanted to go in, and then
they're doing what they're doing.
It doesn't matter if it'smedical, it doesn't matter if
it's like police work oranything you know, like is it
because you're gonna get paidwell?
Is it because you're gonna havethe time off?
Is it, is it because it'scomfortable or close to your
(10:54):
house?
You know like it doesn't haveto be like a career.
But even if, if you work like Idon't know a Walmart or
something like, why are youreally there?
You know that's.
Speaker 1 (11:05):
That's a good yeah.
I think it's very important tosee what the roots was of what
you got into for you know, didyou get into police work because
it was you wanted to serve andprotect?
Did you get into health carebecause you wanted to help
people?
Did you, you know, correctprotect?
Did you get into health carebecause you wanted to help
people?
Did you, you know, correct?
Did you get into walmartbecause you like walmart?
You know, and you know, I'veseen people in very um, very.
(11:31):
You know just fields that youdon't.
They're very simple fields.
You know, for example, walmart,and they're happy being, you
know just stalking, juststalking things and stuff like
that right, right, I've, I feellike I've ran into her, and then
are there are some like that,you know, and I think I enjoy
(11:52):
seeing that.
For sure it brings.
It brings a little bit of uhsome kind of humanity?
Speaker 2 (11:58):
yeah, a little bit of light into that you of humanity
to it?
Speaker 1 (12:00):
Yeah, a little bit of light into that.
You know a little.
You know just being happy to,you know, be in the position
that you are, you know, and thenyou get the other side of
things.
You know it feels like nowadaysa lot of people can just get
hired into a lot of any positionlike fat.
(12:22):
Fast food is like the main oneyeah, main one.
And you don't really necessarilyhave to have a.
You know a whole degree, youcan congratulate a high school
probably.
And and you also don't have tobe the friendliest person
sometimes.
I guess you know, and I'm notsaying like't have to be the
friendliest person sometimes.
Speaker 2 (12:41):
I guess you know and I'm not saying, like you have to
greet every customer that theycome in, or you have to be like
oh my goodness, like have a niceday or anything like that, but
at least be courteous, like youknow.
Maybe say hello or like.
Don't even like say have a niceday, but just kind of have some
kind of positive attitude.
Speaker 1 (13:02):
Do you not think like the people would get tired of
that?
Speaker 2 (13:07):
What the positive attitude.
Speaker 1 (13:08):
Yeah, Like 24-7.
Well, I'm not saying 24-7, butlike during the hours of the
work period.
You know, doing that back andforth and then just having to,
you know, deal with customers.
Speaker 2 (13:23):
I mean it is hard dealing with customers.
At the moment I don't have todeal with customers and it's
like the best thing ever.
But I mean honestly I don'tknow.
It's complicated becausesometimes you have customers
that they have a really badattitude and it kind of brings
you down sometimes.
Sometimes there's people thatthey're very bubbly and happy
(13:44):
and stuff and you're like, oh hiyou know, like it kind of like
motivates you.
You know, there's just a lot ofpeople out there.
You just never know whatthey're going through um, but I
feel like I mean I don't know, Ijust, I just think like we
should have have a positiveattitude in a lot of things you
do.
I'm not saying be smiting allthe time or anything, but if
(14:06):
you're always negative, what doyou expect?
You're just digging a hole.
Speaker 1 (14:12):
Yeah, I guess you know this could get.
I feel like we can get intovery murky waters about this
because I feel at some pointthere is a kind of an individual
thing that everybody should doto some extent to wake up on the
right side of the bed, right,but also, you know, again
(14:32):
dealing with customers all thetime and not having the best
people in front of you all thetime is can be draining, you
know it's, it sucks, you know,and that I feel like it goes for
every field.
Speaker 2 (14:44):
But I think, as but that's where the professionalism
comes in you know, because Iremember I used to work at a
retail store, right, and wedidn't have the best customers.
So sometimes you know immatureme or other cashiers, we wanted
to kind of like, keep sayinglike things, because you didn't
(15:05):
you want to, you just thecustomer was just dumb.
You know that doesn't makesense, right, but you're not
there to.
You're not there to educatepeople, you know what I mean.
Like you're there to justcontrol the situation and for
them not to, because I mean, atthe end of the day, even though
it's not your business, you haveto take care of the customer as
(15:29):
a professional.
You're saying you have to beprofessional, take care of the
customer right, and that doesn'tmean to be fake, you know,
because I remember, like havingseveral conversations with, like
my managers and she was notsomebody that well, most of them
were not somebody that werereally friendly, but somehow
they managed to like okay, youknow, talk to the customer, this
is what we're going to do, blah, blah, blah.
(15:51):
And she, I mean, I remember likeone of them, like would explain
to me because I was kind oflike why, how, you know, I don't
understand, right, and then,you know, she gave me like a
different perspective, likeyou're not there to argue with
the other person, like to seewho's right, like, obviously, on
our end, we know how it goes,but it's never going to happen.
You're just there to make surethat the customer gets taken
(16:15):
care of, that your cashiers arenot being harassed and that they
move on with their lives.
That's it, you know.
And I feel like it takesmaturity to do that, to not be
fake, but to be like okay, youknow, let's be the bigger person
.
This is what's happening.
Speaker 1 (16:38):
If the other person, the other party doesn't, you
know, want to comply or blah,you know, like there's ways.
Do you think that peopleknowing this, that the customer
representative won't do nothing,take advantage?
Speaker 2 (16:46):
oh yeah, situation dude, I've seen it all the time.
Like most of the time, when thecustomers want a certain thing
and it couldn't happen, they'llbe like okay, well, thank you
and that's it.
But whoever was just screamingthe loudest and be like, no, I'm
gonna call a corporate, blah,blah, blah, blah, they would
always get what they wantedright because they didn't want
the customer crying out or stufflike that, right, yeah, and
(17:09):
it's just so, so odd to me, Iwas like an 18 year old and I
saw these like 30, 40 years old,year olds just crying, you know
, just like a toddler.
Speaker 1 (17:22):
It was crazy to me just not getting what they want
yeah, it was just so weird yeahyou know, hats down to those
people, those professionals thatcan deal with that.
It takes a very big person tojust be patient, calm and
control the situation and stufflike that.
(17:42):
I think sometimes customers itkind of reminds me of this video
that the customer just wants toyell.
There's this lady where shecomes into the store upset about
something and the person, thecashier.
The cashier was just kind oflike oh, do you want to?
(18:04):
Do you want to argue?
Speaker 2 (18:06):
oh, no, no, yeah, is it like a meme or something like
a, like a video, like a funnyvideo?
Speaker 1 (18:10):
I think I've seen it.
Yeah, I think it's just a funnyvideo.
Speaker 2 (18:12):
Yeah, because like because, like the cashier goes
like, okay, ma'am, like here yougo, blah, blah, blah, and she's
like no, no, no, no.
I want to argue, okay, like letme be, like, let me be stubborn
, Okay, and then they're justgoing to play along, dude, like
somehow I don't know if peopleare bored, or I don't understand
.
Speaker 1 (18:29):
But in their life.
Speaker 2 (18:32):
I saw so many times where the customer just wanted
to be crazy, just wanted to like, really like, get under
somebody else's skin.
Uh it was, it was really wicked.
Speaker 1 (18:44):
You know it gets really bad for whatever reason
yeah whatever reason, you know,I I just kind of I feel like
want to remind people thatsometimes people want to be
upset for whatever, andsometimes it's not your fault
but, you're in the target areayou know, You're just like what
is it.
Speaker 2 (19:04):
Collateral damage.
Collateral damage.
Speaker 1 (19:07):
I was going to say you're just well, yeah, in a way
collateral damage fromwhatever's going on, you know.
And sometimes when we see upsetpeople we just have to, you
know whatever they say and stuff.
We just kind of try to see itfrom, like what's going on?
Are they really upset at me orblah blah blah, you know or
what's going on.
(19:27):
That is upset, you know, becausesometimes I think a lot of the
times it can get into that verynasty area where somebody says
something and then the otherperson has to retaliate, and
there's always this retaliationright and that is not what you
want, especially being in a, ina professional field yeah,
you're not there to argue withanybody exactly.
Speaker 2 (19:47):
You know people just want some kind of validation
somehow.
And it's so funny because youknow reading some of the
parenting books and stuff likethat, how like kids actually you
know like their brains work andstuff.
Same thing it works with likeolder adults too.
You know, with anybody theykind of have to.
We always just need somebody tounderstand you right.
(20:10):
Once you're validated, once youunderstand like you can switch
over to the other side of thebrain and be logical.
But if not, you're just in yourfeelings.
You know, and it's just I thinkI I remember seeing like some
of my managers, you know, kindof like exercising that kind of
behavior of like acknowledgingthe customer and stuff like that
(20:32):
.
Speaker 1 (20:32):
I think that's what they really get paid for
sometimes I mean, you're thereto manage those situations, you
know.
Speaker 2 (20:38):
But I think we're moving on from the topic a
little bit right.
Speaker 1 (20:42):
Because we were.
Speaker 2 (20:43):
I mean, I feel like, yeah, people can get numb, but I
think at the end of the day youcannot just think that
everybody is lying and thateverybody you know.
I think you should go in thereany in any kind of field in a
positive way and and just givepeople a chance in a sense learn
to like roll things off you,because if not, you're just
(21:08):
gonna be like so burdened witheverything yeah, and remind
yourself why you went in therefor the first place you.
Speaker 1 (21:15):
I feel like a lot of the times, people, when we're
younger, we decide on somethingthat, oh, I want to do this, I
want to be in the medical field,I want to take care of dogs, I
want to fix cars and blah, blah,blah and there's that spark.
And then you go into the fielddaily, hammered with this
(21:38):
customer, this other person,this manager, this you know With
your coworkers, coworkers andblah blah, blah, you know, and
it can get really draining youknow, and something I wish that
people can remind themselves ofis like you know why did you
start?
You know what was that that youfind interesting?
Just to kind of relieve allthat a little bit.
(21:59):
You know, I think you know Idon't know what the I'm not a
wizard here, but I think that'sgood, because you know, we, we
don't want to get in there 20years down the field and just
bitter about it you know so yeah, I mean and I mean not to
condemn anybody, honestly but Ifeel like if we would just be a
(22:22):
little bit more positive, maybeit will be a little bit better.
Speaker 2 (22:27):
I don't know, what do you think about that?
Speaker 1 (22:30):
how do you feel about your in your field?
Do you think?
Speaker 2 (22:34):
I feel like somehow, well, I think right now
everything's going pretty good.
Speaker 1 (22:38):
You know, I don't want to deal with customers you
did mention that, like, sinceyou're going into your field
again, you know, so far astrying to get the nursing rn
right, no bsn, bsn correct.
Sorry, um, you're in that routeand knowing these things does
it kind Rn right, no BSN, bsncorrect.
Sorry, you're in that route andknowing these things does it
(22:59):
kind of affect you in some kindof way.
Speaker 2 (23:02):
Not really, because I feel like, at the end of the
day, it's my service Right Towhoever I'm going to be helping,
and I mean that's one of thereasons why I'm going into the
business.
Speaker 1 (23:16):
You know, I mean obviously the flexibility,
flexibility throws me way offwhen you keep saying business,
because I still don't see itlike that.
I, every time I see health care, it's like for helping people,
but now it's so trippy that likepeople are just accepting it as
a business does it make sense.
Speaker 2 (23:28):
Yeah, it's, it's the feel.
I mean, I guess it's it'sconsidered a business because
there's money involved.
Yeah, you know, there'sinsurance, there's people paying
, but, um, yeah, uh, I don'tknow.
I just think, uh, this is oneof the main reasons that it
feels nice to just help out.
You know, know some stuff, notonly like patients, but like
(23:52):
yourself, family, I feel likeever since I started studying
some stuff, a lot of things makesense.
You know, even with my own body, or like with you, or like with
little kitty, like, and if Iwouldn't know anything about
anatomy or stuff like that orhow the body works, life would
be really different.
So, yeah, I don't know, we'llsee how it goes, but hopefully
(24:18):
it's not as bad.
I still have faith that somepeople do it because of their
own kindness, not just becauseof their external reasons.
Speaker 1 (24:30):
Yeah, that's got to be out there, you know, and if
you're out there, this podcastis for you.
Speaker 2 (24:38):
Thank you for your service, thank you for your
service.
Speaker 1 (24:41):
you know, we hope you guys keep grinding into it.
You know, Did you want to talkabout anything's going on?
Speaker 2 (24:49):
uh, with us uh, yeah, well, we started playing
pickleball for a while.
We're getting better yeah,pickleball has been very we're
like, probably like in theleagues good like we're like
we're trying to go olympics goodum, yeah, so it has apparently
got really popular after covidand stuff like that and in texas
(25:12):
it's a bit it's.
I think texas is the number onestate in the united states I
don't know about thosestatistics, anyways yeah, it's
like it's super popular here andyeah, I don't know.
We're just gonna start doingthat more often and getting
better at it.
Speaker 1 (25:30):
We started a group.
Speaker 2 (25:32):
Mm-hmm.
Speaker 1 (25:34):
So that's going to be fun, Like kind of not being
part of a group.
Speaker 2 (25:42):
He's trying to start a cult, yeah.
Speaker 1 (25:45):
Pretty much, dude.
We're going to play pickleballand as soon as we get a bunch of
people in, we're just gonnalike take their money or
something, yeah and so no that'sif you're in the group and
you're listening to this.
That's not true you're justtrying to set the disclaimer
yeah, you can still send us yourcheck, you know yeah, you can
(26:07):
still send money, yeah um, yeah,so we're also going to mexico
soon.
Speaker 2 (26:12):
We are what like in two weeks or something um, yeah,
so we leave in the we live injune, beginning of june, and and
we'll see how that goes.
Maybe we'll have some spanishand we'll see how that goes.
Maybe we'll have some Spanishpodcast, spanish podcast.
Speaker 1 (26:31):
Yeah, we're trying to bring you guys along and I'm
still pretty excited about itand it's going to be different,
it's going to be fun excitingnot scary, just different.
You know, been there before afew times, plenty of times.
That's great.
You know, we've always hadalways had pretty much yeah,
(26:52):
most of the times positive timegood company good food, good
company.
Oh, the food.
Speaker 2 (26:58):
The beer and the food is what I'm usually there for,
but mostly the food, I thinkyeah, mostly the food yeah, the
food is amazing yeah, likeliterally you can just eat all
day, every day I'm gonna comeback with 20 pounds extra, oh no
yeah, that's gonna be awesomeyeah anyways, but yeah, that's,
(27:22):
that's pretty much it on our end, uh what's going on with you
guys?
Yeah, we want to hear Elchismecito El chismecito, yeah.
Speaker 1 (27:32):
So again we just kind of Reminder we Got a website
out.
Speaker 2 (27:37):
Instagram.
Speaker 1 (27:38):
We got an Instagram and we're working on all the
other administration stuff.
But Bear with us, because weare Trying to fit this in In our
schedule.
We're trying to do our ownthing too.
Speaker 2 (27:52):
It's moving along.
Speaker 1 (27:53):
It's moving along.
I think we're getting betterthe track.
It's kind of like exercisingyou suck at the first push-up
but then you just kind of getbetter after something.
It's get them ball rolling kindof thing?
Speaker 2 (28:06):
Yeah, we are on Spotify.
I believe we are on spotify.
I believe we are also on uh ohapple apple podcast apple
podcast.
Speaker 1 (28:16):
Is it called?
Yes, I think, we, yeah,actually, yeah, those are the
main twos, but, uh, you can alsofind us in a couple of the
things, but for the most part,we will be working on our
promotion and would like to hearfrom you guys.
We promised a guest here soon,but we We'll see.
(28:36):
We will see.
Speaker 2 (28:38):
Everybody's up to the challenge.
Speaker 1 (28:39):
All right.
Well, thank you for joining us.
This has been no Culture, noReligion with Flo.
Speaker 2 (28:46):
And Farah, and we'll see you next time.
Bye.
Hey everybody, welcome back.
Hi, my name is Flo.
Speaker 2 (00:21):
My name is Flo and welcome to.
Speaker 1 (00:24):
No Culture, no Religion.
The podcast where we dive intoideas, challenge, perspectives,
and in every episode we try tobe a little creative,
philosophical and still try tokeep it humory, you know.
So if you like all the things,we got you covered yeah, this is
it.
This is it, this is for you,this is for you, right here um
(00:47):
today's episode we're going totalk about professionalism and
now, just to get everybody onthe same page, I think you
should probably, like you know,define professionalism, don't
you think?
Speaker 2 (00:59):
yeah, so according to the internet, professionalism
it is the conduct, behavior andattitude expected in a work or
business setting.
Yeah, so, pretty much, you know, if you're a professional, you
maintain ethical standards,treats everybody else with
courtesy, communicateseffectively, and yeah, that's,
(01:20):
that's pretty much what the wordmeans yeah, I think that pretty
much breaks it pretty well down.
Speaker 1 (01:28):
Why did we decide on this?
Speaker 2 (01:33):
So I think we've been talking about it, or we've been
seeing it a lot lately.
What is it called Like havingour own business,
entrepreneurship, even hiringsome people to do some stuff
that we needed done at home?
And stuff like that.
And I feel like sometimes,whenever you you see something,
(01:56):
you cannot unsee it.
It's like whenever you buy likea white car and then you see
like a bunch of white carseverywhere you know.
Speaker 1 (02:02):
Yes.
Is there like a.
I wonder if that's a like abunch of white cars everywhere,
you know, yes Is there like a.
Speaker 2 (02:06):
I wonder if that's a.
Speaker 1 (02:06):
Like a thing.
Is that a thing?
Is that like a theory?
Speaker 2 (02:09):
Maybe I feel like you're just aware, and then you
just Aware, you know like you'remore aware of it A wokeness.
Speaker 1 (02:14):
I think it's called Woke.
Speaker 2 (02:18):
I guess, like also not only that, I guess it also
depends, you know, on your ownculture.
Talking about culture, you knowlike it depends where you work,
it depends your own, I guess,like ethical beliefs, because
not everybody has the sameethical beliefs.
But I think that also plays abig role on how you see things.
(02:42):
You know, like somebody mightdo their work and do something
and they think it's okay, butyou, on the other hand, be like
I wouldn't do that.
This doesn't seem right.
I will never do that to acustomer, you know, or like if I
was, you know, like thecustomer, like I will never do
that, I mean I wouldn't.
I don't know.
I got it confused.
But yeah, you know, I guesslately we've been just talking
(03:07):
about it, seeing it a lot anddiscussing.
You know, like what do youthink?
Speaker 1 (03:13):
I was kind of curious about the whole how you
mentioned where you see a carand when you sorry, when you buy
a car and then you finally seeeverybody else having it right.
It's actually a phenomenoncalled Iter Minof Phenomenon.
Phenomenon it's a hard word tosay Phenomenon.
Speaker 2 (03:32):
Phenomenon.
Speaker 1 (03:32):
Like see an enemy, but it's like a frequency
illusion when you noticesomething like a new car,
exactly how you just said, andit's like your brain starts
recognizing patterns and stufflike that.
But back to the wholeprofessionalism thing.
I think you kind of broke itdown.
I think we started seeing thatin in one side, from one side,
(03:57):
from the customer sideperspective, and then we started
seeing it from like a differentperspective and personally we
try to bring that customerservice, you know, when we need
it and we also try to beprofessional about certain
things.
You know and say, for example,when you see somebody in a, in a
field, in any field where thereit's like selling a product or
(04:22):
food industry, or even doctors,you know, does what, do you even
count in, like the medicalfield, you know, a type of it
would count right,professionalism right, but not
yeah not not exactly likecustomer service well, I mean, I
think, I think it has to dowith customer service, because
(04:43):
you know, if you are a gooddoctor, you know how to talk to
your customers, to yourcustomers well, you know.
So when you say that come backto you.
Speaker 2 (04:52):
But also you know it's also related to like
customer service I'm sorry, umto medical field, whoever is at
the front desk, whoever likeyour nurses, your ma's that deal
with the customers and stuff.
So you know, if you don't feelwell and you go to a clinic or
to the hospital and like thelady that is gonna get like your
(05:12):
information in the front, orthe ma or the nurse that is
gonna take your polls, and likeyour vitals, and they do not
treat you well, or like theylook at you and I'm like here
goes another person.
You know like you're not gonnafeel, you're gonna even walk
away and go somewhere else thatyou get treated better.
You know also, you don't want,you know you don't want them to
(05:34):
be talking about your case toother people you're talking
about hippa yeah, there's,there's hippo, regulations, but
that exists people do it anyways.
You know what I mean oh, youthink, oh, oh, you saying that
because you're, you've been inthe field yeah, and I'm like and
you're still going into itactually, yeah, yeah and it's
yeah sometimes it's kind offunny because I'm like man, like
(05:55):
just wait until the personleaves, like at least have that
kind of decency, you know, likethey're literally right next to
you, yeah, and the walls arepaper thin, you know.
Speaker 1 (06:06):
Like you were saying that some people don't even have
the decency to.
Speaker 2 (06:13):
To start talking mess about the customer.
Speaker 1 (06:17):
You know it's funny that you say that.
You say it so freely when it'sa customer In the medical field
yeah yeah, yeah.
Speaker 2 (06:26):
Sorry.
Speaker 1 (06:28):
Because the medical field has been feeling to me,
from my perspective, that it hasthis kind of business sense
into it.
Speaker 2 (06:37):
You know In and out.
Speaker 1 (06:39):
Yeah.
Literally like I wonder ifother people think the same like
that, like it's, it's just abusiness.
At this point, you know, whenyou think about when you, when
you, when you just kind of breakdown the health care, you know
you think you walk in becauseyou're you're broken and you
need to be fixed.
Speaker 2 (06:57):
You know I mean, thankfully, I have always worked
along doctors that theyactually cared about their
patients and at some point I wasgoing to work for somebody or
with somebody, um that you know,the doctors did not seem like
she cared, like she literallywas.
Her clinic was all about, youknow, 15 minutes, the whole
(07:21):
visit, ever since you clock,ever since you check in, till
the minute you leave, 15 minutesand in my head I was just like,
wow, you know, how can you justdo 15 minutes with a patient?
You know what I mean.
Like I feel like a visit shouldrequire a little bit more, but
you, you know, it is what it issometimes.
Speaker 1 (07:46):
You think patients deserve more, or like there is.
Well, I think it's a wrong wayto put it in time in a time
frame.
You know what?
Speaker 2 (07:56):
I mean.
Speaker 1 (07:56):
Just enough as it takes to get the communication
across, I think at least what'sgoing on?
How can we fix the problem andstuff like that?
But in your case it sounds likesome of the professionals are
treating it as, like you know,come in, come out Fast food.
Speaker 2 (08:15):
Yeah, like a fast food restaurant pretty much,
yeah, or like if you have anyconcerns about something,
they'll be like oh, you need tomake another appointment.
And I mean, in the world thatwe live in, you know, you barely
get like a day off to go to thedoctor.
You know, like, when are yougoing to find time again next
week to make another appointment?
You know, yeah.
Speaker 1 (08:36):
Yeah, I think that can go into a different whole
topic, because there is likethis mixture of where your
employment allows you to haveenough time, you know whether
they also allow the healthinsurance Right, and then where
you're responsible lies to goahead and make the appointment
and to go and let the properpeople know, and then, of course
(09:01):
, the health care to provide youthe proper care you know.
It's kind of like thosedifferent factors.
Speaker 2 (09:04):
And yeah, because I mean I understand if, if the
health was free, right, youwould just go to the appointment
, that's it.
But no, everybody pays for themost part.
Everybody pays for theirinsurance monthly, or you pay
out of pocket for your visit andthen for you to like wait,
almost like, sometimes, most ofthe time you wait 20 to 30
minutes at the clinic and thenthey, you know, they bring you
(09:26):
in and then they already takeyou out.
I don't know, I guess it alsodepends.
Speaker 1 (09:31):
I mean, maybe some doctors can be fast or something
, but you know, Okay, Well, ifwe're going to, if we're going
to stick into the medical field,Okay, well, if we're going to
stick into the medical field,what happens when the
professional is in that fieldfor so long?
For example, you know, I've hadfriends that have been in for
(09:52):
20 years in a certain fieldright.
And for whatever reason theystick in, whether it's money,
whether they like it.
Do you ever think they get kindof numbed to everything?
They kind of just like down 20years down the road, like it
just gets like the samerepetitive process kind of thing
.
Do you think that has anythingto affect?
Speaker 2 (10:13):
I think so.
I think it affects like everycareer you know, not only like
the medical field, buteverything you know, because you
see the bad in the right.
You see some people that aretrying to scam you, you see some
people that are always lyingand stuff like that, but I feel
like I don't know.
(10:33):
It also depends why the personis in the field.
What's their actual reason thatthey wanted to go in, and then
they're doing what they're doing.
It doesn't matter if it'smedical, it doesn't matter if
it's like police work oranything you know, like is it
because you're gonna get paidwell?
Is it because you're gonna havethe time off?
Is it, is it because it'scomfortable or close to your
(10:54):
house?
You know like it doesn't haveto be like a career.
But even if, if you work like Idon't know a Walmart or
something like, why are youreally there?
You know that's.
Speaker 1 (11:05):
That's a good yeah.
I think it's very important tosee what the roots was of what
you got into for you know, didyou get into police work because
it was you wanted to serve andprotect?
Did you get into health carebecause you wanted to help
people?
Did you, you know, correctprotect?
Did you get into health carebecause you wanted to help
people?
Did you, you know, correct?
Did you get into walmartbecause you like walmart?
You know, and you know, I'veseen people in very um, very.
(11:31):
You know just fields that youdon't.
They're very simple fields.
You know, for example, walmart,and they're happy being, you
know just stalking, juststalking things and stuff like
that right, right, I've, I feellike I've ran into her, and then
are there are some like that,you know, and I think I enjoy
(11:52):
seeing that.
For sure it brings.
It brings a little bit of uhsome kind of humanity?
Speaker 2 (11:58):
yeah, a little bit of light into that you of humanity
to it?
Speaker 1 (12:00):
Yeah, a little bit of light into that.
You know a little.
You know just being happy to,you know, be in the position
that you are, you know, and thenyou get the other side of
things.
You know it feels like nowadaysa lot of people can just get
hired into a lot of any positionlike fat.
(12:22):
Fast food is like the main oneyeah, main one.
And you don't really necessarilyhave to have a.
You know a whole degree, youcan congratulate a high school
probably.
And and you also don't have tobe the friendliest person
sometimes.
I guess you know, and I'm notsaying like't have to be the
friendliest person sometimes.
Speaker 2 (12:41):
I guess you know and I'm not saying, like you have to
greet every customer that theycome in, or you have to be like
oh my goodness, like have a niceday or anything like that, but
at least be courteous, like youknow.
Maybe say hello or like.
Don't even like say have a niceday, but just kind of have some
kind of positive attitude.
Speaker 1 (13:02):
Do you not think like the people would get tired of
that?
Speaker 2 (13:07):
What the positive attitude.
Speaker 1 (13:08):
Yeah, Like 24-7.
Well, I'm not saying 24-7, butlike during the hours of the
work period.
You know, doing that back andforth and then just having to,
you know, deal with customers.
Speaker 2 (13:23):
I mean it is hard dealing with customers.
At the moment I don't have todeal with customers and it's
like the best thing ever.
But I mean honestly I don'tknow.
It's complicated becausesometimes you have customers
that they have a really badattitude and it kind of brings
you down sometimes.
Sometimes there's people thatthey're very bubbly and happy
(13:44):
and stuff and you're like, oh hiyou know, like it kind of like
motivates you.
You know, there's just a lot ofpeople out there.
You just never know whatthey're going through um, but I
feel like I mean I don't know, Ijust, I just think like we
should have have a positiveattitude in a lot of things you
do.
I'm not saying be smiting allthe time or anything, but if
(14:06):
you're always negative, what doyou expect?
You're just digging a hole.
Speaker 1 (14:12):
Yeah, I guess you know this could get.
I feel like we can get intovery murky waters about this
because I feel at some pointthere is a kind of an individual
thing that everybody should doto some extent to wake up on the
right side of the bed, right,but also, you know, again
(14:32):
dealing with customers all thetime and not having the best
people in front of you all thetime is can be draining, you
know it's, it sucks, you know,and that I feel like it goes for
every field.
Speaker 2 (14:44):
But I think, as but that's where the professionalism
comes in you know, because Iremember I used to work at a
retail store, right, and wedidn't have the best customers.
So sometimes you know immatureme or other cashiers, we wanted
to kind of like, keep sayinglike things, because you didn't
(15:05):
you want to, you just thecustomer was just dumb.
You know that doesn't makesense, right, but you're not
there to.
You're not there to educatepeople, you know what I mean.
Like you're there to justcontrol the situation and for
them not to, because I mean, atthe end of the day, even though
it's not your business, you haveto take care of the customer as
(15:29):
a professional.
You're saying you have to beprofessional, take care of the
customer right, and that doesn'tmean to be fake, you know,
because I remember, like havingseveral conversations with, like
my managers and she was notsomebody that well, most of them
were not somebody that werereally friendly, but somehow
they managed to like okay, youknow, talk to the customer, this
is what we're going to do, blah, blah, blah.
(15:51):
And she, I mean, I remember likeone of them, like would explain
to me because I was kind oflike why, how, you know, I don't
understand, right, and then,you know, she gave me like a
different perspective, likeyou're not there to argue with
the other person, like to seewho's right, like, obviously, on
our end, we know how it goes,but it's never going to happen.
You're just there to make surethat the customer gets taken
(16:15):
care of, that your cashiers arenot being harassed and that they
move on with their lives.
That's it, you know.
And I feel like it takesmaturity to do that, to not be
fake, but to be like okay, youknow, let's be the bigger person
.
This is what's happening.
Speaker 1 (16:38):
If the other person, the other party doesn't, you
know, want to comply or blah,you know, like there's ways.
Do you think that peopleknowing this, that the customer
representative won't do nothing,take advantage?
Speaker 2 (16:46):
oh yeah, situation dude, I've seen it all the time.
Like most of the time, when thecustomers want a certain thing
and it couldn't happen, they'llbe like okay, well, thank you
and that's it.
But whoever was just screamingthe loudest and be like, no, I'm
gonna call a corporate, blah,blah, blah, blah, they would
always get what they wantedright because they didn't want
the customer crying out or stufflike that, right, yeah, and
(17:09):
it's just so, so odd to me, Iwas like an 18 year old and I
saw these like 30, 40 years old,year olds just crying, you know
, just like a toddler.
Speaker 1 (17:22):
It was crazy to me just not getting what they want
yeah, it was just so weird yeahyou know, hats down to those
people, those professionals thatcan deal with that.
It takes a very big person tojust be patient, calm and
control the situation and stufflike that.
(17:42):
I think sometimes customers itkind of reminds me of this video
that the customer just wants toyell.
There's this lady where shecomes into the store upset about
something and the person, thecashier.
The cashier was just kind oflike oh, do you want to?
(18:04):
Do you want to argue?
Speaker 2 (18:06):
oh, no, no, yeah, is it like a meme or something like
a, like a video, like a funnyvideo?
Speaker 1 (18:10):
I think I've seen it.
Yeah, I think it's just a funnyvideo.
Speaker 2 (18:12):
Yeah, because like because, like the cashier goes
like, okay, ma'am, like here yougo, blah, blah, blah, and she's
like no, no, no, no.
I want to argue, okay, like letme be, like, let me be stubborn
, Okay, and then they're justgoing to play along, dude, like
somehow I don't know if peopleare bored, or I don't understand
.
Speaker 1 (18:29):
But in their life.
Speaker 2 (18:32):
I saw so many times where the customer just wanted
to be crazy, just wanted to like, really like, get under
somebody else's skin.
Uh it was, it was really wicked.
Speaker 1 (18:44):
You know it gets really bad for whatever reason
yeah whatever reason, you know,I I just kind of I feel like
want to remind people thatsometimes people want to be
upset for whatever, andsometimes it's not your fault
but, you're in the target areayou know, You're just like what
is it.
Speaker 2 (19:04):
Collateral damage.
Collateral damage.
Speaker 1 (19:07):
I was going to say you're just well, yeah, in a way
collateral damage fromwhatever's going on, you know.
And sometimes when we see upsetpeople we just have to, you
know whatever they say and stuff.
We just kind of try to see itfrom, like what's going on?
Are they really upset at me orblah blah blah, you know or
what's going on.
(19:27):
That is upset, you know, becausesometimes I think a lot of the
times it can get into that verynasty area where somebody says
something and then the otherperson has to retaliate, and
there's always this retaliationright and that is not what you
want, especially being in a, ina professional field yeah,
you're not there to argue withanybody exactly.
Speaker 2 (19:47):
You know people just want some kind of validation
somehow.
And it's so funny because youknow reading some of the
parenting books and stuff likethat, how like kids actually you
know like their brains work andstuff.
Same thing it works with likeolder adults too.
You know, with anybody theykind of have to.
We always just need somebody tounderstand you right.
(20:10):
Once you're validated, once youunderstand like you can switch
over to the other side of thebrain and be logical.
But if not, you're just in yourfeelings.
You know, and it's just I thinkI I remember seeing like some
of my managers, you know, kindof like exercising that kind of
behavior of like acknowledgingthe customer and stuff like that
(20:32):
.
Speaker 1 (20:32):
I think that's what they really get paid for
sometimes I mean, you're thereto manage those situations, you
know.
Speaker 2 (20:38):
But I think we're moving on from the topic a
little bit right.
Speaker 1 (20:42):
Because we were.
Speaker 2 (20:43):
I mean, I feel like, yeah, people can get numb, but I
think at the end of the day youcannot just think that
everybody is lying and thateverybody you know.
I think you should go in thereany in any kind of field in a
positive way and and just givepeople a chance in a sense learn
to like roll things off you,because if not, you're just
(21:08):
gonna be like so burdened witheverything yeah, and remind
yourself why you went in therefor the first place you.
Speaker 1 (21:15):
I feel like a lot of the times, people, when we're
younger, we decide on somethingthat, oh, I want to do this, I
want to be in the medical field,I want to take care of dogs, I
want to fix cars and blah, blah,blah and there's that spark.
And then you go into the fielddaily, hammered with this
(21:38):
customer, this other person,this manager, this you know With
your coworkers, coworkers andblah blah, blah, you know, and
it can get really draining youknow, and something I wish that
people can remind themselves ofis like you know why did you
start?
You know what was that that youfind interesting?
Just to kind of relieve allthat a little bit.
(21:59):
You know, I think you know Idon't know what the I'm not a
wizard here, but I think that'sgood, because you know, we, we
don't want to get in there 20years down the field and just
bitter about it you know so yeah, I mean and I mean not to
condemn anybody, honestly but Ifeel like if we would just be a
(22:22):
little bit more positive, maybeit will be a little bit better.
Speaker 2 (22:27):
I don't know, what do you think about that?
Speaker 1 (22:30):
how do you feel about your in your field?
Do you think?
Speaker 2 (22:34):
I feel like somehow, well, I think right now
everything's going pretty good.
Speaker 1 (22:38):
You know, I don't want to deal with customers you
did mention that, like, sinceyou're going into your field
again, you know, so far astrying to get the nursing rn
right, no bsn, bsn correct.
Sorry, um, you're in that routeand knowing these things does
it kind Rn right, no BSN, bsncorrect.
Sorry, you're in that route andknowing these things does it
(22:59):
kind of affect you in some kindof way.
Speaker 2 (23:02):
Not really, because I feel like, at the end of the
day, it's my service Right Towhoever I'm going to be helping,
and I mean that's one of thereasons why I'm going into the
business.
Speaker 1 (23:16):
You know, I mean obviously the flexibility,
flexibility throws me way offwhen you keep saying business,
because I still don't see itlike that.
I, every time I see health care, it's like for helping people,
but now it's so trippy that likepeople are just accepting it as
a business does it make sense.
Speaker 2 (23:28):
Yeah, it's, it's the feel.
I mean, I guess it's it'sconsidered a business because
there's money involved.
Yeah, you know, there'sinsurance, there's people paying
, but, um, yeah, uh, I don'tknow.
I just think, uh, this is oneof the main reasons that it
feels nice to just help out.
You know, know some stuff, notonly like patients, but like
(23:52):
yourself, family, I feel likeever since I started studying
some stuff, a lot of things makesense.
You know, even with my own body, or like with you, or like with
little kitty, like, and if Iwouldn't know anything about
anatomy or stuff like that orhow the body works, life would
be really different.
So, yeah, I don't know, we'llsee how it goes, but hopefully
(24:18):
it's not as bad.
I still have faith that somepeople do it because of their
own kindness, not just becauseof their external reasons.
Speaker 1 (24:30):
Yeah, that's got to be out there, you know, and if
you're out there, this podcastis for you.
Speaker 2 (24:38):
Thank you for your service, thank you for your
service.
Speaker 1 (24:41):
you know, we hope you guys keep grinding into it.
You know, Did you want to talkabout anything's going on?
Speaker 2 (24:49):
uh, with us uh, yeah, well, we started playing
pickleball for a while.
We're getting better yeah,pickleball has been very we're
like, probably like in theleagues good like we're like
we're trying to go olympics goodum, yeah, so it has apparently
got really popular after covidand stuff like that and in texas
(25:12):
it's a bit it's.
I think texas is the number onestate in the united states I
don't know about thosestatistics, anyways yeah, it's
like it's super popular here andyeah, I don't know.
We're just gonna start doingthat more often and getting
better at it.
Speaker 1 (25:30):
We started a group.
Speaker 2 (25:32):
Mm-hmm.
Speaker 1 (25:34):
So that's going to be fun, Like kind of not being
part of a group.
Speaker 2 (25:42):
He's trying to start a cult, yeah.
Speaker 1 (25:45):
Pretty much, dude.
We're going to play pickleballand as soon as we get a bunch of
people in, we're just gonnalike take their money or
something, yeah and so no that'sif you're in the group and
you're listening to this.
That's not true you're justtrying to set the disclaimer
yeah, you can still send us yourcheck, you know yeah, you can
(26:07):
still send money, yeah um, yeah,so we're also going to mexico
soon.
Speaker 2 (26:12):
We are what like in two weeks or something um, yeah,
so we leave in the we live injune, beginning of june, and and
we'll see how that goes.
Maybe we'll have some spanishand we'll see how that goes.
Maybe we'll have some Spanishpodcast, spanish podcast.
Speaker 1 (26:31):
Yeah, we're trying to bring you guys along and I'm
still pretty excited about itand it's going to be different,
it's going to be fun excitingnot scary, just different.
You know, been there before afew times, plenty of times.
That's great.
You know, we've always hadalways had pretty much yeah,
(26:52):
most of the times positive timegood company good food, good
company.
Oh, the food.
Speaker 2 (26:58):
The beer and the food is what I'm usually there for,
but mostly the food, I thinkyeah, mostly the food yeah, the
food is amazing yeah, likeliterally you can just eat all
day, every day I'm gonna comeback with 20 pounds extra, oh no
yeah, that's gonna be awesomeyeah anyways, but yeah, that's,
(27:22):
that's pretty much it on our end, uh what's going on with you
guys?
Yeah, we want to hear Elchismecito El chismecito, yeah.
Speaker 1 (27:32):
So again we just kind of Reminder we Got a website
out.
Speaker 2 (27:37):
Instagram.
Speaker 1 (27:38):
We got an Instagram and we're working on all the
other administration stuff.
But Bear with us, because weare Trying to fit this in In our
schedule.
We're trying to do our ownthing too.
Speaker 2 (27:52):
It's moving along.
Speaker 1 (27:53):
It's moving along.
I think we're getting betterthe track.
It's kind of like exercisingyou suck at the first push-up
but then you just kind of getbetter after something.
It's get them ball rolling kindof thing?
Speaker 2 (28:06):
Yeah, we are on Spotify.
I believe we are on spotify.
I believe we are also on uh ohapple apple podcast apple
podcast.
Speaker 1 (28:16):
Is it called?
Yes, I think, we, yeah,actually, yeah, those are the
main twos, but, uh, you can alsofind us in a couple of the
things, but for the most part,we will be working on our
promotion and would like to hearfrom you guys.
We promised a guest here soon,but we We'll see.
(28:36):
We will see.
Speaker 2 (28:38):
Everybody's up to the challenge.
Speaker 1 (28:39):
All right.
Well, thank you for joining us.
This has been no Culture, noReligion with Flo.
Speaker 2 (28:46):
And Farah, and we'll see you next time.
Bye.
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