At Planbnb, we’re obsessed with guest satisfaction. So, we asked 100 Airbnb guests: “What really annoyed you during your stays?”
The answers were eye-opening — and some of them painfully simple to fix.
From missing coffee filters to confusing check-in instructions, we break down the top recurring complaints and explain how we’ve already solved them across the properties we manage in Kavala, Nea Iraklitsa, and Nea Peramos.
We cover:
Why “bad lighting” can lead to a bad review
The silent damage of squeaky doors
How poor communication ruins even the best homes
What guests really think about 10am checkouts
And the one small change that led to a flood of 5-star reviews
If you’re hosting on Airbnb, this episode is packed with actionable tips to turn guest frustrations into loyal fans.
Listen now — and learn how to get more 5-star reviews, without spending more money.
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