Proptech Labs Podcast

In this episode of the Proptech Labs Podcast, we sit down with Maria Carlino (a.k.a MC), Head of Property Management for The Agency.

With decades of experience, Maria shares how consistency, communication, and care form the foundation of great property management. From building trust with landlords and tenants to leading high-performing teams across the country, she offers practical insights on what it really takes to deliver qualit...

In this special episode of the Proptech Labs Podcast, we sit down with our very own co-founder, Rafael Niesten, to go behind the scenes of Proptech Labs' journey.

Rafael shares his stories before Proptech Labs, the early challenges of breaking into the real estate tech space, the lightbulb moments that shaped our product suite, and his candid thoughts on what it really takes to build something that sticks in the Australian and ...

In this episode, we’re joined by Brendan Di Rago from Barry Plant - Eastern Group to explore the balance between human connection and digital innovation in property management. From building trust with landlords and tenants to integrating tech that supports, not replaces, relationships, Brendan shares insights from the frontline of the industry. 

If you're navigating the evolving expectations of clients while embracing new tool...

In this episode, we sit down with Lillian Dobson from Elders to talk about what it’s really like getting started in property management. From navigating the steep learning curve to finding confidence with clients and building a career in real estate, Lillian shares honest insights from her journey.

Whether you’re new to the industry or mentoring someone who is, this conversation highlights the challenges, lessons, and small wins tha...

What happens when a property just feels off — too hot, too cold, too damp — and no one wants to live in it, let alone buy it?

In this episode, we sit down with Cecille Weldon, a leading voice in healthy, comfortable housing, to unpack why some homes are hard to rent or sell — and what property professionals can do about it.

We talk about:  
- The hidden cost of uncomfortable homes  
- How to spot red flags...

In this episode, Jason Rose shares his perspective on the changing landscape of real estate. With over 35 years in the industry, he has seen firsthand how technology is reshaping property management and sales.  

Jason discusses the evolving role of real estate professionals, the impact of digital tools on daily operations, and what agency leaders need to focus on to stay ahead. He also shares his insights on leadership, tr...

In this episode of Proptech Labs Podcast, we sit down with Jade Milsom, Head of Sales & Customer Success, to explore the strategies behind building strong customer relationships and driving sales in the proptech space.

Jade shares insights on what it takes to create a seamless customer experience, the biggest challenges facing property professionals today, and how technology is reshaping the way property managers approach these ...

It’s a wrap! In this season finale of the Proptech Labs Podcast, we’re saying a massive thank you to our listeners, guests, and partners who made this year unforgettable. Join Rafael and Kunal as they take a trip down memory lane, sharing stories, bloopers, and the moments that defined the season.

From collated industry insights to outtakes, this episode has it all! 

Tune in for a recap of episodes, gratitude, laughs, and excitement ...

In our last episode of the Proptech Labs Podcast for 2024, we sit down with Anthony Theodore, a seasoned property manager at McGrath Estate Agents- Bankstown with decades of experience. 

Anthony shares his strategies for managing properties effectively, building strong relationships with tenants and landlords, and staying ahead in an ever-changing industry. He also dives into the role of technology in transforming property...

In this episode of the Proptech Labs Podcast, we're joined by Carrie Vernon, Co-founder of Inspection Manager, to explore how real estate professionals can maximise the value of their tech stack. Carrie shares her insights on bridging the gap between technology and user adoption, the importance of innovation in streamlining property management, and how solutions like Inspection Manager empower professionals to work smarter, no...

In this episode of the Proptech Labs Podcast, we sit down with Cherie Osbaldiston, owner of Pulse Property Management and a REINZ Ambassador. With over 16 years in the property management industry, Cherie shares her insights into building strong client relationships, her award-winning service approach, and her dedication to supporting and mentoring others in property management. 

Tune in to hear how she combines expert kno...

In this episode, we sit down with Dr. Sarah Bell, Director of Strategic Partnerships at MRI Software, to explore the transformative power of artificial intelligence in real estate. 

A pioneering force in proptech and co-founder of the AI platform RiTA, Sarah brings insights from her work on integrating advanced technologies that streamline property management. We delve into how AI and strategic partnerships can revolutioni...

In this episode of the Proptech Labs Podcast, Natasha MacDonald, Managing Director of Harris Tripp, shares her insights on leading one of Sydney’s top real estate agencies. With a diverse background in business and marketing, Natasha has driven innovation in property management by embracing technology to enhance efficiency and client services. Tune in as she discusses the evolution of the real estate industry, the importance of bal...

In this episode of Agent Unplugged: The Property Manager Series, we sit down with Tracey Worthington, a seasoned property manager with decades of experience in the real estate industry. Tracey opens up about the real challenges property managers face daily, from handling difficult tenants to navigating the complexities of compliance and new technology.

Get a candid look at what it really takes to manage properties effectively, and h...

In this episode of the Proptech Labs Podcast - Property Manager Series (Agent Unplugged), we sit down with Kaylen Curlewis, an ex-property manager with years of experience in the field. Kaylen shares candid insights on the challenges property managers face, lessons learned, and how technology is reshaping the industry. Don't miss her unique perspective on balancing client demands, managing teams, and staying ahead in a fast-ev...

In this episode, we sit down with Jo-Anne Oliveri, a leading Property Management Thought Leader of iReviloution, to explore the evolving landscape of property management and how innovative Proptech software is reshaping the industry. Jo-Anne shares her insights on the common challenges property managers face and how automated workflows can streamline operations, reduce stress, and enhance efficiency. Whether you're a seasoned ...

In this episode of the Proptech Labs Podcast, we sit down with Matthew Browne, Managing Partner at Black Nova Venture Capital, to explore the intersection of venture capital, real estate, and artificial intelligence. Matthew shares his insights on how AI is revolutionising industries, from property management to investment strategies, and what venture capitalists look for in proptech startups. Whether you're a tech enthusiast,...