Question of the Day with Coach Chris

Coach Chris breaks down why “justify” is the wrong mindset—and how to flip from reactive to proactive. You can’t control price, but you can control process, value, and confidence. In this episode, Coach shares four “swings” to win when your price is higher:

 1️⃣ Run a consistent, high-value process
 2️⃣ Know exactly what makes you better (and prove it)
 3️⃣ Overcome price objections without discounting
 4️⃣ If you m...

Larry from Charlotte asked a question a lot of sales managers are thinking about: “If I’m using AI ride-along software, do I still need to do in-person ride alongs?”

In this episode, Coach Chris breaks down why AI is a powerful enhancement—but not a replacement. He shares real examples, field insights, and why the best leaders still get out of the truck, into the crawlspace, and shoulder-to-shoulder with their team.

You’ll learn how ...

Most follow-ups sound like a desperate voicemail or a weak “just checking in” email. In this episode, Coach Chris breaks down how to make your follow-up stronger by focusing on your customer, not your calendar. Learn how to craft a real, value-driven reason to reach out—something that actually helps the homeowner, builds trust, and moves the conversation forward.

If you’ve ever wondered how to follow up without feeling like a pest, ...

Is roleplay really necessary for training—everyone hates it, so is it worth it? In this episode of Question of the Day, Coach Chris digs into what top-performing industries already know: practice under pressure matters. Drawing from real studies and examples outside the trades—like sports, aviation, and medicine—Coach breaks down why roleplay builds confidence, consistency, and closing power.

Whether you’re a service manager trying ...

 The economy is shifting—again... or is it? But instead of panicking, great salespeople control what they have control over. In this episode of Question of the Day, Coach Chris breaks down what’s really happening in today’s economy using reputable data and reports—not social media noise. Then, he flips the focus to what you actually control: your effort, your skillset, and your mindset. Learn how to navigate uncertainty, lead your ...

In this episode of Question of the Day, Coach Chris tackles a big one: How do you actually do a ride along the right way? Whether you’re a sales leader, manager, or business owner, this episode breaks down exactly what makes a ride along productive instead of painful.

Coach walks through how to set clear expectations before you ever get in the truck, what to observe and coach on during the call, and how to deliver feedback that stic...

Hiring the right salesperson can feel like chasing a unicorn—but it doesn’t have to. In this episode of Question of the Day, Coach Chris breaks down the five essential skillsets every great salesperson must have:

• Communication & People Skills – connecting with customers and building trust
• Sales Process Mastery – following a proven structure that drives results
• Value Explanation – confidently showing the “why” behind your price
• ...