In this engaging conversation, Robby Thone shares his extensive journey in the freight industry, detailing his accidental entry into trucking, the challenges of starting and running multiple brokerages, and the importance of customer service and integrity in business.
He reflects on the evolution of the industry, the impact of technology, and the significance of giving back to the community. Thone emphasizes the value of personal connections in a digitizing world and shares insights on maintaining a successful business philosophy over decades.
Robby's legacy: His influence has directly led to the launch of multiple million-dollar companies.
The philosophy of treating customers well is key to long-term success.
Diversified Transportation Services thrived due to a commitment to customer care.
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