Restaurant Tech Trends

Today on 🍔Restaurant 🤖Tech 📈Trends we’re talking brunch tech with Mark W. Landes, VP Technology at Snooze AM Eatery: the better-for-you brunch brand known for craveable pancakes, bright dining rooms, and waitlists that move because the tech actually WORKS. 🌞🥞🥂

📺WATCH AND LEARN📺

👉 How Snooze’s Toast POS rollout + handhelds unlocked more table time for Snoozers and gave guests faster, more accurate orders. Even with Snooze’s f...

“It’s more than just a restaurant. It’s a platform.” - Jason Rusk, EVP of Restaurant Operations at Wonder

Today on 🍔Restaurant 🤖Tech 📈Trends, Jason joins Incept AI co-founder Justin Foster and breaks down how Wonder is scaling a vertically integrated mealtime platform after a major raise, a brand refresh, and rapid expansion toward 90+ locations.

📺WATCH AND LEARN📺

👉 The playbook to hit ~90 stores and why Wonder expects to pass ...

🏔️"We are at the base camp of Mount Everest and have a beautiful climb ahead of us."🏔️

Today 🍔Restaurant 🤖Tech 📈Trends welcomes a true industry heavyweight: Noah Glass, Founder & CEO at Olo.

📺WATCH AND LEARN📺

👉 How Noah sees digital hospitality breaking out of the app and touching 100% of transactions with Olo Pay and POS-linked data, so operators can personalize even in drive-thru and in-store.

...

Today on 🍔Restaurant 🤖Tech 📈Trends I sit down with Bill Lindsey, Partner & Co-Founder at COGS-Well. Bill’s a 🏢builder🏢 and a TRUE entrepreneur: cash flow positive from day one and on his fifth back-office product for restaurants.

Working with his team, Bill's shipping fixes for the messy parts of managing restaurant inventory - and helping operators see value fast. 🏎️

On a personal note, I admire Bill for taking the h...

🧠 RESTAURANT INDUSTRY NERD ALERT 🚨

My absolute favorite kind of guest - a self-described restaurant industry nerd. Today on 🍔Restaurant 🤖Tech 📈Trends we’re talking with Joseph Ortiz, President & COO at Farmer Boys, the Southern California-based fast casual chain known for farm-fresh burgers and all-day breakfast. YUM. 🌅🍔🥓

📺WATCH AND LEARN📺

👉 How Farmer Boys cut its drive-thru times by 3 minutes without chas...

TODAY on 🍔Restaurant 🤖Tech 📈Trends we sit down with Tim Newton, Chief Technology Officer at Long John Silver’s. With nearly three decades of restaurant tech leadership (Papa John’s, Fat Tuesday, Waitr, now LJS), Tim is leading a modernization push at one of America’s most iconic seafood brands.

📺WATCH AND LEARN📺

👉 How Tim and team are rolling out kiosks across 220+ corporate-owned restaurants — and why they started selling more...

This may very well be my favorite 🍔Restaurant 🤖Tech 📈Trends podcast episode to date.

Not because I have such immense respect for David Greschler, CEO and Co-Founder of NomadGo. Nor because his interview was flawless (it was). It's because I'm elated for the NomadGo team to see how all their hard behind-the-scenes work culminated in yesterday's announcement that Starbucks is rolling NomadGo's tech across 11,000+ corporate-owned r...

The ⚾HEAVY HITTERS⚾ keep on dishing knowledge on 🍔Restaurant 🤖Tech 📈Trends. Today, Deliverect President, Americas Justin Falciola (who also happens to be the former SVP Insights & Technology at Papa Johns and former CTO CKE Restaurants, Inc.) comes on to discuss how this restaurant tech heavyweight plans to crush it in North America and LATAM.📺WATCH AND LEARN📺👉 Why Justin made the leap from restaurant brand to the tech si...

We recently had the opportunity to connect with Momos' Co-Founder and CEO Sai Alluri and on today's 🍔Restaurant 🤖Tech 📈Trends Sai shares a bit about the company's evolution and how he sees AI-powering the future of growth in his space. This is one you don't want to miss!

📺WATCH AND LEARN📺

👉 Learn about Momos' journey from enabling 3PD / reviews for restaurants, to aggregating feedback across channels, to leveraging AI to pinpoi...

This interview is made us hungry for tacos! Tacos from bartaco more specifically. With AUVs well over $5M and an expanding footprint, this chain is onto something big. Today on 🍔Restaurant 🤖Tech 📈Trends we sat down with bartaco CEO and President Anthony Valletta to uncover how tech is driving this brand into the future.

📺WATCH AND LEARN📺

👉 How a new hybrid 'high touch, high tech' guest experience is reducing tur...

UN-BELIEVE-ABLE guest! On today's 🍔Restaurant 🤖Tech 📈Trends we are discussing restaurant labor. Scheduling, time-tracking, payroll, and beyond. Jordan Boesch, Founder/CEO of restaurant tech heavyweight 7shifts is with us. With $128M raised to date, this company is redefining the future of how restaurant operators manage and excel at HR.

📺WATCH AND LEARN📺

👉 How 7Shifts emerged from Jordan helping his dad solve a scheduli...

Today on 🍔Restaurant 🤖Tech 📈Trends we're getting into CDP-land with Bikky Co-Founder & CEO Abhinav Kapur! Abhinav is at the forefront of this rapidly evolving space and on this episode he shares lots of helpful, real-life examples of how CDP tech can help restaurant operators increase guest visit frequency while goosing sales of 🍕menu winners 🏆!

📺WATCH AND LEARN📺

👉 How a CDP bridges the gap between top-line sa...

On today's 🍔Restaurant 🤖Tech 📈Trends we're talking about NEXT-GEN LOYALTY. Spendgo's VP Sales & GTM Strategy Neal Dubisky shares loads of 🪙nuggets🪙on what it takes to drive guest loyalty and acquisition in today's hyper-competitive QSR market. I love Neal's experience, honesty, energy, and perspective. You don't want to miss this.

📺WATCH AND LEARN📺

👉 Why Neal sees voice lighting the path to...

It's time for the newest 🍔Restaurant 🤖Tech 📈Trends! If you want to hear from one of the BEST pizza operators we've ever met, don't miss this. 🍕🍁Pizza Hotline's🍁🍕 President Antonio Cianflone shares his secrets to achieving longevity and growth in this cutthroat space. Culture, operations, and leaning into tech are 🗝️

📺WATCH AND LEARN📺

👉 What Pizza Hotline's secret weapons are to driving sustaina...

TODAY on 🍔Restaurant 🤖Tech 📈Trends, we chat with Jordan Lomas, former SVP Information Technology at Darden. It's hard to encapsulate the key tech learnings from a storied 18 year run at one of the restaurant industry's most iconic companies in a 15-minute podcast, but we gave it a go. 📺WATCH AND LEARN📺

👉 What best practices and leadership principles Jordan used to guide Darden's 9 brands to achieve technology harmo...

On today's 🍔Restaurant 🤖Tech 📈Trends, we sit down with WaBa Grill Franchise Corp.'s Sr. Director of Technology Adam Kinsinger to uncover his secrets to tech success at two fast-growing brands (the other being Egg Tuck). 📺WATCH AND LEARN📺

👉 Which investments Adam made to increase digital order mix from 10% in 2020 to 37% at the close of 2024 🤑 🤑🤑

👉 Which technology is creating check bump averages of 📈$1 per ...

Next up on 🍔Restaurant 🤖Tech 📈Trends, we get schooled by Restaurant PE LEGEND Josh Boshard at Savory Fund as we discuss Savory's recent acquisitions and its philosophy around scaling restaurant brands - plus the role of tech in bringing their portco's to the next level. 📺WATCH AND LEARN📺👉 Why having the right foundational tech is so important to reaching the next level of scaling: we discuss recent acquisitions includ...

😲INCREDIBLE!😲 Leon Davoyan, EMBA, the Chief Technology Officer of Dave's Hot Chicken sits down with our own Justin Foster to discuss how he's using technology to electrify growth at arguably the QSR industry's hottest brand. 📺Watch and learn📺:

👉 How Leon sees Roark Capital's $1B acquisition impacting the brand and its tech plans moving forward

👉 Why and how Leon changed his mind on the role of kiosks for...

At long last, we sat down with Ovation Founder and CEO 🍽️Zack Oates🍕on 🍔Restaurant 🤖Tech 📈Trends! Zack is one of the people we admire most in this industry, and he can teach us all a thing or two about how to maximize restaurant guest satisfaction. 📺WATCH AND LEARN📺

👉 The secret to making long-form guest satisfaction surveys work.

👉 Zack's perspective on platform consolidation in the industry: where it makes sen...