This episode argues that assessing the value created by software development teams is important but often ignored. It discusses the challenges of measuring the impact of software changes, such as the lack of tools, the time it takes to see results, and the difficulty in valuing intangible outcomes. The article suggests that teams should understand the expected value of their work and that outcomes should be regularly reviewed and communicated to them, which can boost motivation and productivity.
Link to the article: Outcome Metrics and the Difficulty of Reporting on Value, originally published February 18, 2023.
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