Reviews UP Podcast
Welcome to The Reviews UP Podcast — Your Guide to Business Reviews and Reputation Growth On the Reviews UP Podcast, we dive deep into the world of Business Reviews, customer feedback, and online reputation management. Each episode explores how smart companies use Business Review Software to elevate trust, build credibility, and stay competitive in the digital landscape. We bring you actionable strategies, expert interviews, and real-world examples of how businesses are leveraging review management platforms, automation, and AI to drive star ratings, generate authentic customer sentiment, and improve local visibility. Whether you're a startup, franchise, or enterprise brand, our conversations are designed to help you turn customer experiences into measurable success. Tune in and discover how to make Business Reviews your most powerful marketing asset — only on the Reviews UP Podcast.
Episodes
5 Stars, No Notes
Episode #11
Is perfection possible? Should it be the goal? Hear why chasing only 5 star reviews can backfire.
TRANSCRIPT:
Paul: Welcome to the Feedback Hack, where we dissect the world of customer reviews and feedback to help businesses navigate the choppy waters of customer satisfaction. I’m Paul, your host.
Jason: And I’m Jason. Today, we’re diving into the myth of the perfect customer experience and why a 5...
The Good, The Bad, and The Feedback
Episode #10
Stop horsing around with your reputation. Learn how to turn customer feedback into a powerful tool for success.
The Good, The Bad, and The Feedback Podcast
TRANSCRIPT:
Paul: Welcome to the Feedback Hack, where we explore the art of customer feedback and turn it into a powerful tool for growth and success. I’m your host, Paul, joined by my co-host, Jason.
Jason: Hey everyone, it’s g...
Reputation Management Software Comparison
Episode #9
How Reviews UP reputation management software comparison stacks up against Birdeye and Podium.
Script:
Olivia:
Hey everyone! Welcome to a special intern edition of the Feedback Hack — the podcast where we talk all things reputation, reviews, and how to grow your brand the smart way. I’m Olivia…
Lou:
…And I’m Lou! Today we’re diving into how Reviews Up stacks up agains...
Promote Your Reputation
Episode #8
How to promote your reputation to bring in even more business.
TRANSCRIPT:
Paul:
Hey there, and welcome back to Feedback Hack—the podcast where we turn customer feedback into business gold. I’m Paul.
Jason:
And I’m Jason. Today’s episode is all about something we like to call the humble brag hack—how to take your great business reputation and actually promote it to bring in even m...
Automating Your Review Response
Episode #7
Automating Your Review Response hack using a Smart Response, Managed Response, or AI Response.
TRANSCRIPT:
Jason:
Hey everyone, welcome back to Feedback Hack! I’m Jason.
Paul:
And I’m Paul. And today—we’re talking about something that a lot of businesses overlook… responding to customer reviews.
Jason:
That’s right. Getting reviews is only half the battle—respondin...
Reputation Touchpoints
Episode #6
How to gather better customer feedback using a variety of reputation touchpoints.
TRANSCRIPT:
Jason:
Hey everyone, welcome back to another episode of Feedback Hack. I’m Jason.
Paul:
And I’m Paul. Today, we’re diving into a topic that every business—big or small—needs to hear: how to gather better customer feedback using a variety of touchpoints.
Jason:
Yeah, this is on...
Open Review Channel
Episode #5
Why you need an open review channel – Not just Google, Yelp or Facebook! Why establishing low friction avenues for feedback fosters more engagement and valuable insight.
TRANSCRIPT:
Jason:
Hey everyone — welcome back to The Feedback Hack. I’m Jason.
Paul:
And I’m Paul. Today we’re talking about something every business needs to think about — giving people more than just Google as a pl...
Email Signatures For Getting More Reviews
Episode #4
This is a super simple tip for using your email signatures for getting more reviews. We’ll explore the strategies for crafting compelling yet unobtrusive brand building signature requests.
TRANSCRIPT:
Jason:
Hey, what’s up everybody — welcome back to The Feedback Hack. I’m Jason.
Paul:
And I’m Paul — and today’s tip is super simple but so overlooked: using your email ...
Revising Reviews
Episode #3
Revising reviews is a great hack to help unhappy customers revise their bad reviews in just one click.
TRANSCRIPTS
Jason:
Hey everybody — welcome back to The Feedback Hack. I’m Jason.
Paul:
And I’m Paul. And today we’re talking about one of the smartest — and honestly easiest — moves a business can make: helping unhappy customers revise their bad reviews in just one click.
Jason:
Yeah — th...
Responding To Negative Feedback
Episode #2
Where we’re going to turn the tables on negative feedback and show it who’s boss!
TRANSCRIPT:
Paul:
Welcome to another Feedback Hack, where we’re going to turn the tables on negative feedback and show it who’s boss!
Paul:
I’m Paul
Jason:
And I’m Jason
Paul:
So, let’s dive into the world of negative feedback and learn how to turn it into a positive experience for both you ...
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