From social work to social networks online, Jerrel Peterson, Director of Content Policy at Spotify and former Twitter alum, takes us on his unexpected journey into Trust & Safety. Thorn's VP of Strategic Impact, John Starr, talks with Peterson about his fascinating transition from aspiring plastic surgeon to social worker, and ultimately to a content policy expert bringing a unique perspective to online safety.
Jerrel explores the crucial role of "soft skills" in Trust & Safety and how he approaches leading teams through complex decision-making processes, balancing objectivity with organizational values in content moderation. He tackles the misconception that Trust & Safety operates in isolation and offers valuable insights into making it an essential requirement for platform success.
Learn more about Thorn’s technology for good at safer.io
Access more child safety resources for Trust and Safety professionals: https://get.safer.io/resources-trust-safety
Host
John Starr
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