Thank you to Thrivent for partnering with us on the Servant Leadership Podcast. If you or anyone you know is looking to join a great team, learn more about open career opportunities at Thrivent: https://bit.ly/chicago-thriventToday on the Servant Leadership Podcast, we’re joined by David Horsager — a global authority on trust and leadership, and the CEO ofthe Trust Edge Leadership Institute.David has spent decades researching what makes leaders, teams, andorganizations truly effective — and it all comes down to trust. David works with everyone from professional sports teams to Fortune 100 companies to leaders of nations, helping them build cultures of trust.In this episode, David unpacks what breaks trust, how to rebuild it,and why servant leadership can’t exist without it. If you’re looking to lead more effectively, build stronger teams, or simply show up better — this episode is packed with clarity and insight you can put into action.
Timestamps:
00:00 David Horsager's Intro
00:46 Thrivent Ad
01:38 Welcome David Horsager
01:50 David's Story - Becoming An Expert On Trust
03:59 Research On Trust
06:25 How Trust Personally Changed David
07:38 Background - 8 Pillars Of Trust
09:59 Clarity - Focus On Being Clear
12:35 Keys to Clarity - Memorable, Repeatable, Actionable
14:08 Compassion - Caring Beyond Yourself
14:29 Character - Would You Follow You?
15:43 Competency - Fresh, Relevant, and Capable
17:21 Commitment - Staying Committed In The Face Of Adversity
18:28 Connection - Connect And Collaborate With Others
20:09 Contribution - Contribute Results
21:05 Consistency - Performing Over Time
22:32 It Really Is These Eight
25:10 Does Trust Have To Be Earned?
26:46 Navigating Changing Conversations About Trust
27:24 History Of Trust
32:44 Measuring Trust - Enterprise Trust Index
35:40 Focusing On Results Over Relationships/Trust
37:33 One Question To Ask Yourself About Trust
39:30 Ten Rapid-Fire Questions
46:10 Importance Of A Podcast On Servant Leadership
46:21 Closing
Servant Leadership:URL: https://servantleadershippodcast.org/Facebook: https://www.facebook.com/ServantLeadershipPodcastInstagram: https://www.instagram.com/servantleadershippodcastLinkedIn: https://www.linkedin.com/company/servant-leadership-podcast/X (Twitter): https://x.com/servant_podcast
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
My Favorite Murder with Karen Kilgariff and Georgia Hardstark
My Favorite Murder is a true crime comedy podcast hosted by Karen Kilgariff and Georgia Hardstark. Each week, Karen and Georgia share compelling true crimes and hometown stories from friends and listeners. Since MFM launched in January of 2016, Karen and Georgia have shared their lifelong interest in true crime and have covered stories of infamous serial killers like the Night Stalker, mysterious cold cases, captivating cults, incredible survivor stories and important events from history like the Tulsa race massacre of 1921. My Favorite Murder is part of the Exactly Right podcast network that provides a platform for bold, creative voices to bring to life provocative, entertaining and relatable stories for audiences everywhere. The Exactly Right roster of podcasts covers a variety of topics including historic true crime, comedic interviews and news, science, pop culture and more. Podcasts on the network include Buried Bones with Kate Winkler Dawson and Paul Holes, That's Messed Up: An SVU Podcast, This Podcast Will Kill You, Bananas and more.