Feedback at work shouldn’t feel like a root canal. In this video, we break down Jeff Hancher’s Firm Feedback in a Fragile World—a guide for leaders who want to give feedback that’s clear, compassionate, and actually helps people grow. You’ll learn why most feedback fails, the three types of feedback that really work (directive, collaborative, supportive), and how to build trust so your team doesn’t tune you out. Forget the awkward sandwiches and passive-aggressive vibes—this is how to turn feedback into your leadership superpower.
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