In this episode of TechSurge: The Deep Tech Podcast, host Nicholas Brathwaite of Celesta Capital speaks with Christian Mitchell, Chief Digital and Information Officer at Northwestern Mutual, about the profound digital transformation happening in the financial services and insurance sectors. The discussion covers how legacy systems are being modernized, the role of AI in enhancing underwriting and customer experiences, and the increasing importance of cybersecurity in safeguarding sensitive data.
Christian also shares insights on the evolution of FinTech startups and Northwestern Mutual’s approach to investing in and partnering with innovative tech companies, providing a deep dive into how technology is reshaping long-established industries while balancing innovation with regulatory and customer needs.
Chapters
00:00 Introduction to Tech Surge and Industry Transformation
02:46 Legacy Technology vs. Digital Transformation in Financial Services
05:55 The Evolution of FinTech: From 1.0 to Current Trends
09:08 Leveraging Startups and Deep Tech for Innovation
11:58 Navigating Challenges in Digital Transformation
15:06 Talent Acquisition and Company Culture in Tech
18:01 The Role of the Innovation Lab in Driving Change
20:54 AI's Impact on Business Operations and Customer Experience
24:02 Addressing Privacy, Bias, and Ethical AI Implementation
26:58 Data Management Strategies: Cloud vs. On-Premise
29:47 Cybersecurity as a Collective Responsibility
Links
Fudd Around And Find Out
UConn basketball star Azzi Fudd brings her championship swag to iHeart Women’s Sports with Fudd Around and Find Out, a weekly podcast that takes fans along for the ride as Azzi spends her final year of college trying to reclaim the National Championship and prepare to be a first round WNBA draft pick. Ever wonder what it’s like to be a world-class athlete in the public spotlight while still managing schoolwork, friendships and family time? It’s time to Fudd Around and Find Out!
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
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