The Big Questions in Tech - An Airwalk Reply Podcast
Presenting The Big Questions in Tech, an Airwalk Reply podcast, for expert insights on crucial tech topics. Each episode offers actionable insights for IT leaders and tech enthusiasts, from AI's business impact to cybersecurity trends. Join us to unravel innovation mysteries, explore groundbreaking advancements and decode modern tech complexities. Tune in for an engaging journey into technological education. Hosted by Airwalk Reply Partner Alex Hammond. For more information, check-out airwalkreply.com
Episodes
What does the next era of service management look like, and how do we get there?
In this follow-up episode, Alex Hammond is joined again by subject matter experts Justin Allum and Oliver Hibbitt. Together, they explore how organisations can take tangible steps toward a more efficient, purposeful, and forward-looking approach to service management.
Key takeaways include:
• Building momentum through small, incremental changes
• Shift...
Rethinking Service Management: From Operational Backbone to Strategic Enabler
In this episode of The Big Questions in Tech, AlexHammond is joined by Airwalk Reply Senior Consultants Justin Allum and Oliver Hibbitt to explore how service management, is evolving into a strategic business driver. No longer just about incident management and SLAs, service management now plays a crucial role in shaping user experience, operational resili...
In part two of this podcast series, host Alex Hammond continues the conversation with Adam Banks, Andrew Kirkby and Tom Heyes, diving deeper into the practical challenges and strategic approaches to operational resilience in financial services.
Key topics covered in this episode:
- Beyond disaster recovery – Why organisations must shift their mindset from traditional disaster recovery to assuming complete operational failure an...
Operational resilience in financial services is no longer justabout recovery—it’s about ensuring seamless customer service can be maintained even in times of crisis. In this episode of Airwalk Reply’s podcast series, host Alex Hammond is joined by industry experts Adam Banks, Andrew Kirkby, and Tom Heyes to explore the challenges and realities of building resilience in today’s fast-changing landscape.
How can financial institutions ...
In our latest explosive episode, we uncover the nuanced world of modern cybersecurity, spotlighting hot topics from compliance and performative security to the impact of AI on cybersecurity!
Alex Hammond is joined by cybersecurity experts Costas Kourmpoglou and Dave Wilson as they dissect whether industry accreditations provide true protection or merely a “security theatre” effect.
From the regulatory tug-of-war between prescriptiv...
Welcome to the latest episode in Airwalk Reply’s podcast series, The Big Questions on Cybersecurity, where we dive deep into the complexities of the digital landscape and explore the pressing challenges of IT security.
In this episode, host Alex Hammond, with Security Consultants Costas Kourmpoglou and Dave Wilson, discuss the critical shift from purely preventative measures, the importance of cybersecurity empathy, and building ...
Join host, Alex Hammond, alongside industry experts, Steve Isbell and Tom Heyes, for the second part of their insightful series onbuilding a cutting-edge technology function.
In this episode, they continue their exploration into the complex journey from traditional methods to best practices, discussing real-world strategies for CIOs facing legacy systems, compliance hurdles, and security issues. Discover practical advice on reducin...
In this episode host Alex Hammond is joined by Tom Heyes and Steve Isbell, experts in delivery, tech transformation, operations and service management, to delve into the intricacies of a modern technology function. They explore the disparity between the rapid evolution of certain offerings like AI and cloud migration, and that despite significant investments in new technologies, organisations frequently fail to transform their tech...
Get ready for an enlightening journey into the realm of AI with Airwalk Reply. Our new podcast series kicks off with an exploration of the transformative power of AI, unravelling its mysteries and dissecting its global impact, with expert insights from guests Abi Wareing and Rob Ellison, leaders in the AI field.
In Part Two the essential questions surrounding AI implementation are explored. The discussion covers the baseline ele...
Get ready for an enlightening journey into the realm of AI with Airwalk Reply. Our new podcast series kicks off with an exploration of the transformative power of AI, unravelling its mysteries and dissecting its global impact, with expert insights from guests Abi Wareing and Rob Ellison, leaders in the AI field.
Part One delves into the fundamental questions:
What is AI? What could AI mean for employment in the tech space? What ...
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