The BMK Vision Podcast
Welcome to The BMK Vision Podcast — the show for MSP leaders, IT professionals, and the vendors who support them. Hosted by the team at Bering McKinley, each episode delivers real-world insights, strategic guidance, and no-BS conversations to help you grow, scale, and profit in the managed services space. We challenge outdated models, highlight proven standards, and share stories from the front lines of consulting. Whether you’re just getting started or running a mature MSP, this podcast helps you bring clarity, structure, and profitability to your business.
Episodes
This episode dives deep into one of the most important conversations in the MSP industry today: the decision every owner must make—transform or exit.
Josh Peterson is joined by James Davis, a strategy advisor and fractional CSO helping APAC technology companies modernize their business models and unlock new growth.
James breaks down why MSPs remain stuck at the $1–2M ceiling...
What happens when an MSP owner takes dispatch seriously, insists on real-time time entry, and uses data instead of gut feel to run the business? In this episode, Luis M. Alvarez, President & CEO of Alvarez Technology Group, sits down with Josh Peterson to walk through 25 years of lessons building a security-focused MSP on the California Central Coast.
Luis shares how he moved from b...
Operational truth. Financial clarity. The real future of MSPs.
In this episode, Josh Peterson and Mordy (Morty) Hackel explore the foundations and philosophies that determine whether an MSP thrives, stagnates, or collapses under complexity. Morty brings more than two decades of New York–based MSP experience, blending technical depth with strategic insight.
Guest Introduction
What really happens after the deal closes? In this episode of the BMK Vision Podcast – From the Trenches, Josh Peterson sits down with David Spire, Chief Transformation Officer at Entech, to talk about scaling through M&A, re-signing legacy clients, and building a sales engine that actually supports enterprise value—rather than just buying your way to a number.
David shares his jour...
What happens when an MSP owner decides that growth has to serve life—not the other way around? In this From the Trenches conversation, Josh Peterson talks with Brian Welch, founder and president of Welch Technology Services, LLC, about building a sustainable MSP in New Jersey, choosing the right clients, and setting a clear 15-year path to an eventual exit.
Brian shares how he left an acq...
What happens when a high-performing Xerox rep in the late ‘80s turns copier success into a 25-year growth story—and then decides to go all-in on MSP? In this episode of the BMK Vision Podcast – From the Trenches, Dan Strull, Founder & CEO of GoodSuite, joins Josh Peterson to unpack his journey from analog copiers to managed IT, the cash-flow scars that shaped him, and why he thinks 10X growth is more realistic tha...
Doug Johnston, founder of Stonewall Finance, specializes in financial leadership for MSPs — from bookkeeping cleanup and forecasting to M&A readiness and improving operational decision-making. In this conversation, we dig into what financial maturity looks like, where most MSPs get stuck, and how owners can use their numbers to make smarter, more confident decisions.
🎙 What We Cover in This EpisodeFaith, stewardship, and bold decision-making define this powerful conversation between Josh Peterson and Jason Robinson, Co-Founder of IntegriTech in Northwest Arkansas. Jason shares how he left a successful enterprise IT career at Tyson, stepped into small-business ownership with purpose, and built an MSP rooted in service, intentional growth, and values-driven leadership.
This episode e...
From Army mechanized infantry to copier sales to a $19M MSP exit, Milton Bartley has lived several careers in one. In this episode, he joins Josh Peterson to unpack how ImageQuest grew from a small copier dealership into a security-focused MSP with fewer than 100 clients, a deep niche in community banks, and a successful sale to Evergreen Services Group / Lyra Technology Group.
Milton exp...
In this episode, Josh Peterson sits down with Todd Holloway, founder of Custech and one of the earliest ConnectWise adopters in the industry. Todd shares how a firefighting career unexpectedly led him into IT, how he built a 30-year MSP through relationships, and why client expectations are shifting fast in 2025.
Guest Introduction
Todd Holloway is the founder of Custech, an...
Most MSP owners obsess over net profit and ignore the number that actually determines the health of the business: gross profit. In this Don’t Be That Guy session, Josh Peterson and former MSP owner Ryan Alter unpack why net profit can be completely distorted by G&A decisions, tax strategy, and owner perks—and why disciplined leaders run the company on gross profit, not what’s left at the bottom.
For this From the Trenches conversation, Josh Peterson sits down with Karl W. Palachuk — author, speaker, MSP consultant, and founder of Small Biz Thoughts. Together, they unpack how the MSP industry has changed over the past two decades, why foundational blocking-and-tackling still matters, and how private equity and PSA vendors may shape the next wave of disruption.
Guest Introduction
<...In this episode, Josh Peterson speaks with Alan Moon, co-founder of IntegriTech, about his path from Air Force space operations to Fortune 100 IT to building one of the region’s fastest-growing MSPs. Alan opens up about pricing mistakes, financial maturity, hiring, cold-calling success, and the turning points that shaped IntegriTech’s growth.
🎙 What We Cover in This Episode
• Air Force ...
Running an MSP is hard. Running one while you can’t delegate, can’t disconnect, and can’t let go of control is even harder. In this episode, Manny Anguiano of Convergent Networks shares how he built a voice and cabling company, walked away from a third of it, rebuilt around VoIP and managed services, and ultimately handed the reins to his son — without destroying their family in the process.
From E-1 seaman to Navy Commander to GovCon cyber CEO. In this episode, Josh Peterson talks with Erica Dobbs, founder and CEO of Dobbs Defense Solutions, about what it really looks like to leave a long military career, enter entrepreneurship, and build a cleared cybersecurity and IT company serving high-stakes federal missions.
Erica is a retired U.S. Navy Commander (O-5) and the founder ...
In this From the Trenches episode, Josh Peterson sits down with Alexis Villamizar and Mariana Arrieta, co-founders of My PC Friends, an MSP serving Central Florida. Their story begins in Venezuela, where they ran a break/fix business before immigrating to the United States in search of stability, opportunity, and a new life for their family.
After years of learning a new culture, navigati...
In this episode of From the Trenches, Josh Peterson sits down with Corey Kirkendoll, a seasoned enterprise technologist (IBM, Cisco, Dell, EMC), MSP CEO, CISSP, CCIE, and one of the most well-rounded strategy thinkers in the channel. Corey brings a rare combination of deep technical expertise and strong business acumen—powered by his MBA and decades of real-world leadership.
Josh and Core...
In this episode of From the Trenches, Josh Peterson sits down with Cass Cooper, an organizational development expert, speaker, and founder of Know Better, Do Better Consulting. Cass sits at the intersection of leadership development, technology, culture, AI, and human behavior—bringing a unique perspective on how people learn, communicate, trust themselves, and navigate an increasingly complex world.
<...
In this episode of From the Trenches, Josh Peterson sits down with 30-year MSP veteran Tom McIntyre, founder of YourTech, serving the Niagara region of Ontario. Tom shares his remarkable journey from the hardware-heavy 1990s to the modern reality of cybersecurity, AI adoption, and the changing economics of managed services.
This conversation dives deep into the mindset shifts required to ...
In this episode, Josh Peterson sits down with Trever Jennings of Summit Technology Group for a candid conversation about modern MSP sales, client account management, and what it truly means to build relationships that drive long-term growth. Trever shares how he moved from help desk technician to leading sales and account management — and why empathy, consistency, and listening skills outperform scripts, automation, a...
Popular Podcasts
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Listen to 'The Bobby Bones Show' by downloading the daily full replay.
The official podcast of comedian Joe Rogan.
Betrayal Weekly is back for a brand new season. Every Thursday, Betrayal Weekly shares first-hand accounts of broken trust, shocking deceptions, and the trail of destruction they leave behind. Hosted by Andrea Gunning, this weekly ongoing series digs into real-life stories of betrayal and the aftermath. From stories of double lives to dark discoveries, these are cautionary tales and accounts of resilience against all odds. From the producers of the critically acclaimed Betrayal series, Betrayal Weekly drops new episodes every Thursday. Please join our Substack for additional exclusive content, curated book recommendations and community discussions. Sign up FREE by clicking this link Beyond Betrayal Substack. Join our community dedicated to truth, resilience and healing. Your voice matters! Be a part of our Betrayal journey on Substack. And make sure to check out Seasons 1-4 of Betrayal, along with Betrayal Weekly Season 1.