The Claim Game
The Claim Game podcast, hosted by Jeremy and Kathryn Zug, is designed to help healthcare providers navigate the complexities of revenue cycle management (RCM). Each episode aims to cut through confusion by breaking down complex billing processes and sharing real-world solutions. The podcast uses a "game board" metaphor to simplify the RCM landscape, offering strategies and practical tips to help practices "win" at revenue cycle management. Jeremy and Kathryn draw on their extensive experience to empower providers to take control of their revenue, turning claim denials into deposits and allowing them to focus more on patient care. The podcast covers key territories of billing, such as credentialing, patient registration, eligibility & benefits, payment posting, aging follow-up, and claim submission, with the ultimate goal of providing clarity in a confusing, frustrating, and outdated industry. jeremyzug.substack.com
Episodes
EPISODE SUMMARY
Join Jeremy and Kathryn Zug in this tactical episode of The Claim Game as they dive deep into the initial stages of the credentialing process: information gathering and application completion. This episode is packed with essential tools and strategies, moving beyond a general overview to provide clear, actionable steps for practice owners and administrators. Kathryn outlines precisely what practice and provider infor...
EPISODE SUMMARY
Is your practice tired of wrestling with insurance denials, deciphering EOBs, and watching your revenue slip through the cracks? You are not alone! Welcome to The Claim Game, the podcast designed to cut through the confusion and provide you with the best practices for revenue cycle management (RCM) success. Join Jeremy and Kathryn Zug as they simplify the complex landscape of RCM, explaining it as a game with rules t...
EPISODE SUMMARY
Welcome back to The Claim Game! In this episode, Jeremy and Kathryn Zug zoom into the first critical "territory" on your Revenue Cycle Management (RCM) game board: Credentialing. This process is your entry point to accepting insurance, and understanding its nuances is key to your practice's success. The Zugs break down the decision between handling credentialing yourself (DIY) or outsourcing to a specialized service,...
EPISODE SUMMARY
Are you selecting insurance payers based on hearsay, hoping that more volume automatically means more revenue? You're not alone! In this episode of The Claim Game, Jeremy and Kathryn Zug dive deep into the strategic art of payer selection, dispelling the myth that simply paneling with everyone will lead to a thriving practice. They break down how to align your insurance choices with your long-term practice vision, st...
EPISODE SUMMARY
In this special "Game Changers" episode of The Claim Game, Jeremy Zug sits down with Dan King, co-founder and in-house counsel at Fireside Strategic, to get a behind-the-scenes look at the evolving landscape of healthcare. Dan, a former M&A lawyer and executive coach, shares his unique journey and reveals how his "aha moment" led him to prioritize the human side of business in rapid growth.
Discover Fireside Strategic...
Is your practice wrestling with insurance headaches? Welcome to The Claim Game, the podcast designed to cut through the confusion and provide best practices for revenue cycle management success. Join Jeremy and Kathryn Zug each week as they break down complex billing processes, share real-world solutions, and help you turn claim denials into deposits. It's time to win The Claim Game!
Get full access to The Claim Game at j...
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