🎙️ The Extraction is the podcast where dental practice performance gets pulled into focus. Hosted by Kyle Bergman and Colin Ambler of TeamCare, each episode drills into the operational metrics, leadership challenges, and growth opportunities that matter most in dental practice management. Whether you're a dentist, office manager, or DSO leader, this episode is your call to action: understand your numbers, drive accountability, and use the right tools to grow smarter. 📈 Retain more. Grow better. Extract the insights that move your practice forward.
Practice growth stalls when the dentist becomes the bottleneck. In this episode, Colin Ambler talks with Dr. Rehan Shahid, CEO and founder of Practice Success Academy, about shifting from clinician and office manager to true dental CEO.
Dr. Rehan shares how an entrepreneurial start selling cards and candy led to buying two practices within one month of graduating during COVID and scaling to an $11 million dental group while practici...
Generating leads is only the first step. The real growth opportunity begins with how fast and effectively your team follows up.
Hosts Kyle and Colin Ambler speak with Adam Steere, co-founder of GrowDental.ai, and Jon Bacon, who joined the company with experience in marketing, technology, and oral surgery practice growth. They explain why practices often blame marketing when the breakdown is actually lead conversion.
The conversation...
Too much treatment gets lost between diagnosis, patient understanding, and action. In this episode, Kyle and TeamCare co-founder and CEO Colin talk with Danny Bessonov, co-founder of Avora, about how AI can support dental teams without replacing the human side of care.
Danny shares how his work on Whisper Flow led him into dentistry, why he spent months shadowing inside a practice, and what he learned about the hidden cost of docum...
Jordan Blackmon from Tower Leadership joins The Extraction to break down what really builds enterprise value in a dental practice. Too many owners chase more locations, more doctors, and more operatories before the fundamentals are strong. Jordan explains why profitable growth starts with clear processes, accurate KPIs, strong leadership, and the right people in the right roles. He also shares why many practices hit a ceiling when ...
Matt Pryor, Senior Practice Growth Analyst at Chrisad, joins TeamCare CEO Colin Ambler and co host Kyle Bergman to unpack the systems behind predictable dental practice growth.
Matt shares why advertising alone does not solve growth, and why patient experience, phone skills, hygiene access, wait times, bathrooms, and staffing all shape whether marketing works. He explains the “recipe for success” that helped Noble Denti...
Better dental data can change how practices grow, measure performance, and choose technology. In this episode, Kyle Bergman and TeamCare co-founder and CEO Colin Ambler talk with Jake Larsen, co-founder at Kala, about the data layer behind modern dental operations. Jake shares his path from the early days of Weave, where he spent 10 years in sales, go to market, partnerships, and strategy, to building Kala with ex-Weave teammates. ...
Most dentists work hard. Too many overpay in taxes because they rely on reactive advice instead of proactive planning.
In this episode of The Extraction Podcast, Kyle Bergman and TeamCare CEO Colin sit down with Rachel Michaelov, Founder and CEO of Empire Tax Advisors and Practice Wealth Partners. Rachel shares how a dentist with a large tax liability inspired her to specialize in advanced tax strategies for practice owners. She exp...
Dental insurance may not be the retention tool most practices think it is. In this episode of The Extraction Podcast, Kyle Bergman sits down with Paul Lowry, co-founder of Dental Menu, to unpack what makes membership plans successful and why many in-office plans fall short.
Paul shares lessons from a 250,000-patient study that revealed a dramatic gap between cash-pay patient retention and insured patient retention. He explains the d...
Matt Peterson, financial planner at Cain Watters, joins TeamCare co-founder Colin Ambler and his co-host, Kyle Bergman, to break down what actually builds long term wealth in dentistry. Matt shares why strong production alone does not guarantee financial success, and why the best practices focus on systems, clarity, and operating inside their zone of excellence.
The conversation covers Cain Watters’ “3 to 1” philos...
In this episode, Conner Ludlow, CEO of Annie AI Voice, breaks down how dental practices can actually use AI to drive real results. Not hype. Not theory. Real workflows that capture missed opportunities and turn them into revenue.
Conner shares his journey from software engineer to dental operator, including early lessons from running a call center and why scheduled appointments without outcomes fail. He explains why AI should be tre...
In this Founder Therapy episode, hosts Kyle Bergman and Colin Ambler break down what is happening inside today’s fastest growing dental practices.
Colin shares insights from his recent roadshow visiting top TeamCare clients across the country. From an 11 operatory practice in Dallas to enterprise partners, he explains how high performing teams use structured workflows, real time feedback, and analytics to improve outcomes. The...
Dr. Paul Etchison, founder of Dental Practice Heroes, joins the show to break down how to build a dental practice that runs without the owner. He shares how he reduced his clinical time to just a few days a month while maintaining growth, strong culture, and consistent results.
Paul walks through his leadership-first approach to scaling, including his seven-phase framework for systems, communication, and team accountability. He expl...
In this episode, Kyle Bergman and Colin Ambler sit down with Laura Johnston, founder and CEO of MyDentalSOP, to break down how dental practices can scale with better systems, smarter workflows, and practical use of AI.
Laura shares how most practices struggle with consistency, not effort. She explains why SOPs fail, how tribal knowledge gets lost with turnover, and what it takes to build systems that actually stick. The conversation...
What does it take to grow a dental practice without being trapped in the day to day? In this episode, Kyle Bergman and Colin Ambler sit down with Philip Koury of Pacifico Dental Care to talk about scaling, delegation, simple growth systems, and the tools that help owners step back without losing visibility.
Philip shares how he and his wife grew from a long-running family practice with 12 employees to an operation with more than 50 ...
What does it really take to build a smarter dental practice? In this episode, Kyle Bergman and Dr. Sharon Bleiler sit down with Kiera Dent, CEO and founder of Dental A Team, to talk about leadership, accountability, systems, and the numbers that drive growth.
Kiera shares how practices move from chaos to clarity by focusing on vision, consistency, and measurable performance. She breaks down her YES model, which starts with the docto...
Many dentists build successful practices but feel trapped in the chair. What if the practice could run without constant input from the owner?
In this episode of The Extraction, hosts Kyle Bergman and Colin sit down with Dr. Ruth Mannschreck, DDS: dentist, business strategist, founder of Shoreline Strategies, and host of the Team-Led Business Success podcast.
Dr. Ruth shares the story that forced her to redesign her own practice. Afte...
Sarah Ruberg, founder and CEO of Our Thrive Tribe, joins Kyle Bergman and TeamCare Dental CEO Colin to break down what actually helps dental vendors and leaders win with DSOs. Her answer is simple.
Stop waiting behind the booth. Start building relationships people can trust.
Sarah explains why personal branding matters more as the market gets noisier, especially for dental SaaS founders, AI companies, RCM providers, and consultants....
Neil Zemba, founder and CEO of Rise DDS, breaks down what most dental marketing reports miss and how practices can link ads to real production. He shares why colorful dashboards full of clicks and impressions often hide low quality leads, and why “noise vs money” is the only output that matters.
Neil explains how better attribution can show which keywords actually drive revenue, including why implant marketing performs ...
Selling your dental practice should not feel like a gamble. It should feel like a plan. In this episode of The Extraction, Kyle Bergman and TeamCare co-founder and COO Sharon Bleiler talk with Rob Montgomery, founder of yourdentallawyer.com and co-host of the Dental Amigos podcast. Rob breaks down why DSO deals feel confusing, and why most fear comes from missing context and bad advice.
He explains how valuation shifted from 65&nda...
Cory Schoebel, Chief New Client Officer at Chrisad, joins Kyle Bergman and TeamCare CEO Colin Ambler to break down what actually drives dental practice growth. Cory shares why most “marketing problems” are really availability and operations problems, and why his top rule is simple: new patients must be able to get in today or tomorrow.
They dig into the metrics that predict growth, including revenue per exam, pre-appoin...
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