The Mindful Entrepreneur Talks – Featuring Crystal D'Cunha @crstld 🎉
What a powerful conversation with an incredible Crystal D’Cunha, and trust me, this is one you’ll want to replay with a notebook in hand.
Crystal is an award-winning Customer Experience Engineer, Executive Leadership Coach, and globally recognized keynote speaker. As the powerhouse behind The INSIDE View – Culture Creators & Delight Designers, she’s on a mission to help leaders ignite their teams, excite their employees, and deliver unforgettable customer experiences.
Named CX Influencer of the Year, a Stevie Award-winning leadership trainer, and RBC Women of Influence nominee, Crystal brings energy and strategy to everything she touches.
In this episode, we explored:
✨How to build dynamic people-first, experience-driven businesses
✨The mindset shift needed to truly lead with impact
✨How 8 minute huddles can create a winning employee culture
✨How best to develop trust with your clients for a sustainable growth
✨What it actually takes to inspire loyalty and growth in today’s business world
✨How you should always have ‘a bench of people ready to go’ for best internal and external results
✨The book that helped her crystallize who and how she was serving her clients
✨How the magic lies not in Customer Service but in Customer Experience and so much more!
Crystal is also the host of the Leaders Listen Up podcast, and today we had our own mic-drop moments together.
If you’ve been looking for inspiration, strategy, and leadership wisdom that is sure to accelerate your business growth, this is it.
Share below your biggest takeaway in the comments.
And Crystal… thank you. You embody excellence with heart!
Follow Crystal at @crstld for more inspiration and customer experience excellence.
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