The Payments Leaders Show

Anant Patel - CEO, Fabrick UK www.linkedin.com/in/anant-patel-0608066/ & Keith Douglas - CEO, Vocalink Limited www.linkedin.com/in/keithrdouglas/

Key takeaways:

• Leadership is not about being in charge. It's about taking care of those in your charge.
• Behaviours drive culture, culture drives results.
• To thrive in our industry building trust across the eco-system is vital, as is being open, curious and not judgemental.

Pete Wickes www.linkedin.com/in/pete-wickes-a04b3912/

Key takeaways:

• Invest in people. Financial results don't come by luck.
• Ask good questions. Be curiously competent.
• Kindness matters. You have to do hard things as a leader, but you can always do them in a kind way.
• Be intentional. Take personal responsibility for your career development.
• Be kind. If your kindness rubs off onto others, we’ll all live and work in a much better soci...

Shachar Bialick - Founder, CEO Curve www.linkedin.com/in/shacharbialick/

Key takeaways:

• Harness data. Using customer data creates a better experience. Future developments could include offering personal CFO services.
• Set clear expectations. If there is no impact, it's a cultural problem. And if it's a cultural problem, it's a problem with leadership. Leaders need to set clear expectations.
• Build trust. Say what you do and do as yo...

Steve Hoban - CEO Attenda www.linkedin.com/in/stevehoban/

Key takeaways:

• Payments is exciting. The unattended marketplace is undergoing rapid innovation, with developments beyond our current imagination.
• Learn from mistakes. Create a safe space to have honest conversations and take time to reflect on past mistakes.
• Consumers need choice. Not all Payments need to be frictionless.
• Tell stories. Attenda describe themselves as ‘substanc...

Michael Harty - Founder Owner The Card & Payments Awards www.linkedin.com/in/michael-harty-7ba3541/

Key takeaways:

• Awards inspire others, it’s much more about recognition than celebration.
• Independent judging is vital as industry recognition really means something.
• Any collaboration you can do is for the betterment of the industry.
• Be positive. Instead of looking at what you shouldn't do, look at what you could be doing
• Make mist...

Sara Savidge - CEO Fexco International Payments www.linkedin.com/in/sarasavidge/

Key takeaways:

• Leadership starts with self leadership which begins with self care.
• Historically, payment providers had a solution and consumers had to fit in, now they deliver solutions based on customer needs.
• Everyone you work with, gives you an opportunity for growth and development.
• Sponsorship is vital for career progression - who is advocating for...

Grace Hayes - EVP Technology Mastercard www.linkedin.com/in/grace-hayes-6827a88a/

Key takeaways:

• Grace spoke about how data brings an opportunity to reduce friction across the payments eco system and that has a knock on effect in terms of inclusion.
• Advances in technology provide the opportunity for more equitable and inclusive credit, empowering economic growth.
• Consumers favour businesses with a strong environmental, social and g...

Stephen Slattery - Global VP Sales Money2020 www.linkedin.com/in/stephen-slattery-b671571/

Key takeaways:

• Stephen believes that creating success for others, will eventually create success for himself. This customer centric and strong team ethic has worked well for him over the longevity of his career.

• Conducting international business is a skill set in its own right and it's not one you can learn from a book. It's learning by doin...

Keith Douglas - CEO Vocalink Limited www.linkedin.com/in/keithrdouglas/

Key Takeaways:

• Keith is driven by his values and the desire to be the very best version of himself, which allows him to play to his strengths, and to seek opportunities that match them.

• He has self-awareness and knows that he enjoys leading – it enables him to make an impact and actually choose the narrative.

• Together is always better – Keith has benefited fr...

Tony Craddock, Director General of The Payments Association https://www.linkedin.com/in/tonycraddock/ 

Key takeaways:

• Be open. Networking brings opportunities and a collaborative approach is a win for all.
• Seek connection. Relationships are a mutually beneficial exchange of value.
• Complexity brings opportunity. The Payments Industry is changing fast, find a gap in the market.
• Set the right intentions. Collaboration is not a pro...

Tony Craddock, Director General of The Payments Association https://www.linkedin.com/in/tonycraddock/ 

Key takeaways:

• Be open. Networking brings opportunities and a collaborative approach is a win for all.
• Seek connection. Relationships are a mutually beneficial exchange of value.
• Complexity brings opportunity. The Payments Industry is changing fast, find a gap in the market.
• Set the right intentions. Collaboration is not a pro...