This conversation explores the chronicles of Mercedes Kostucki's experience of facing a series of disruptive online events, including hate mail, social media bans, a LinkedIn hack, and a drop in TripAdvisor ranking for her restaurant.
Initially dismissed as glitches, these incidents increasingly suggest a targeted attack, causing significant emotional and financial distress. Kostucki reflects on the paranoia and uncertainty of determining the cause and the struggle to maintain resilience.
Despite the setback, she outlines a three-step process for navigating crises involving emotional processing, channeling emotions, and strategic action, emphasizing the importance of perseverance and growth. Ultimately, she shares her journey as a coach, offering her services and seeking support to rebuild her life and business.
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