Join us for an insightful conversation with Jessica Hartley, Managing Director and Head of Design and Customer Experience at JPMorgan Chase's Consumer and Community Banking division.
With over 20 years of experience in digital transformation and innovation, Jessica leads teams focused on user experience, interaction design, and content strategy 💕.
Jessica is a passionate advocate for inclusive design and innovation, currently leading Design and Customer Experience for Finance, Technology and Data & Analytics Portfolio at JPMC.
As a passionate advocate for workplace diversity, Jessica also serves as:
• Co-Chair of the Global Bi+ Council
• Executive Sponsor for DCE Inclusion Pillar
• Member of Black Executive Forum
• Atlanta Tech Center Leadership Team member
Her remarkable ability to blend inclusive leadership with technological innovation has established her as an influential voice in corporate transformation.
Experience firsthand how Jessica's pioneering approach to combining data analytics with human insight is reshaping the future of customer experience and employee engagement. Learn how your organization can harness the power of inclusive design to build stronger connections, drive innovation, and create lasting impact across all stakeholder groups
Don't miss this opportunity to learn from a leader who's revolutionizing customer experience through inclusive design and innovation!
Trust Builders: The Podcast for CX, EX and Marketing Professionals
With Chris Johnston and Alex Genov 🚀
#TrustBuildersPodcast #CustomerExperience #Leadership #EmployeeExperience #Diversity #Culture #CX #UX #FinTech #HumanCenteredDesign
---
Trust Builders Podcast 🚀
For CX, EX and Marketing Professionals
With your hosts, Chris Johnston (Founder and CEO of Emotion-AI and predictive insights plaftorm, Adoreboard) and Alex Genov (former Zappos, Customer Research Leader, Author & Keynote Speaker)
Popular Podcasts
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.