Clinic Design That Reduces Burnout and Builds Trust with Patients with Meg Macpherson

Is your clinic space working for you—or slowly wearing you down?

In this episode of Trust Driven Insights, Dr. Josh Satterlee sits down with physiotherapist and design expert Meg Macpherson, founder of Articulate Design Co, to explore how intentional space design can improve patient trust, boost revenue, and reduce provider burnout.

From rethinking what a waiting room should feel like to designing with clinicians in mind (not just patients), Meg shares actionable strategies that will reshape how you view your practice environment.

Whether you're launching a new clinic or want to feel reconnected to your space, this conversation is packed with practical takeaways and inspiring stories.

🔍 What You’ll Learn:

• The #1 mistake clinics make when designing their space
• How better workflow reduces staff burnout and improves outcomes
• Why authenticity in your environment attracts the right patients
• Real-world design strategies—from barista-style welcome areas to sensory-friendly touches
• How to future-proof your space for efficiency and emotional impact

🎙️ Learn more about Meg:
https://www.articulatedesignco.com

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