April 29, 2025 • 25 mins
In this episode, we’re sharing the story that started it all leading us to a life at 35,000 feet. We’re rewinding the clock and taking you through our very first steps into the world of aviation. From spotting a newspaper ad to late-night wine-fueled job applications, our journeys to the jump seat couldn’t have been more different—but they both led us to a career we absolutely love.
If you've ever been curious about the real-life process behind becoming a flight attendant—or thought it was just about slinging drinks in the sky—this one’s for you. We’re peeling back the curtain on the interview process, training challenges, and all the reasons why we still can’t get enough of this high-flying lifestyle. Whether you're thinking of joining the skies or just love a good origin story, come along for the ride.
Episode Highlights:
[0:26] Why we’re telling our own flight attendant origin stories.
[1:01] Andrew’s spontaneous jump into aviation thanks to a newspaper ad.
[3:43] Rich’s burnout moment, a couch, a glass of wine, and a whim job search.
[7:21] Comparing our totally different interview processes—paper apps vs. phone screens.
[13:36] The eye-opening realities of flight attendant training (spoiler: no, it’s not just drink service).
[16:59] Switching airlines: Drew’s leap from regional to mainline after a decade in the skies.
[20:39] What keeps us flying—the flexibility, the crew camaraderie, and the thrill of the takeoff.
[23:45] Our love for this life and why we’re probably lifers.
[24:44] How you can share your own flight attendant journey with us for #FlightAttendantFriday.
Links & Resources:
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Andrew (00:00):
Welcome back, friends.
(00:00):
Today we're talking about why webecame flight attendants, where
(00:02):
we started in aviation.
Rich (00:07):
Ever wondered what your flight attendants are really
talking about behind the galleycurtain? Welcome
Andrew (00:12):
to Two guys on a plane.
Your go to podcast for aninsider look at flight attendant
life.
Rich (00:16):
We're your hosts, rich and Drew, and we're here to tell you
what really goes on at 35,000feet. So
Unknown (00:22):
sit back, relax. We're ready for takeoff.
Rich (00:26):
Today's episode, we're gonna dive into why Andrew and I
became flight attendants in thefirst place. Everybody has their
story to share. As you guysknow, with our flight attendant
Friday series that we do eachweek, we feature flight
attendants from all around theworld, sharing their stories
about why they became flightattendants, why they started in
aviation, and why they loveflying. We figured, what better
(00:47):
way to kick off our podcast thanwith a little bit of behind why
Andrew and I became flightattendants in the first place?
So Andrew, what? What first drewyou to flying, what first made
you apply to be a flightattendant in the first place? Oh
my gosh,
Andrew (01:01):
you're gonna make me go that far this early in the day.
Yeah, I am. You're gonna make meroll back that far today. You've
had coffee. I have had coffee.
You're right. Okay, well, I wasprobably a junior in college. I
was home on summer break andreally just trying to figure out
what I wanted to do with life. Iwasn't really feeling the major
that I had picked, and I washome on summer break, and I was
(01:24):
really trying to figure out,should I go back to college?
What should I really do with mylife? And my brother called me,
and I'm gonna give away my agehere, but my brother called me
and was like, I found this ad ina newspaper, and I think this
would be a really fun job. And,yes, it was a newspaper ad.
Like, hilarious. So, yeah, I satdown and thought about it, and
(01:47):
it was real quick, like it wasthe newspaper ad was for, like,
it was a Monday, and theapplication process was for,
like, Friday. I was young. I waslike, 19 or 20 at the time, I
think, and my parents were outof town, and I was really torn
on what to do, because itsounded like a fun summer job,
but what if it was more thanthat? I didn't really know
(02:07):
anything about aviation. All Iknow that I was committing,
would have to be able to committo six weeks worth of training
based on what this newspaper adsaid. And I was like, oh my god,
this is a big commitment. So
Rich (02:20):
an unpaid training too, a lot of people. So I didn't even
know that. We didn't even, like,know that just
Andrew (02:27):
going to an interview, like it was an open call for an
interview. So I called a trustedfriend at the time, and because
my parents were out of town, andI was like, What should I do?
Like, I just do I drive toNashville and take this chance?
Or do I I don't even know whatto do. Thankfully, the friend
(02:47):
gave me some really good advice,and I ended up in a car on my
way to Nashville to go to aninterview for a flight attendant
job. That's
Rich (02:54):
cool. I mean, I love that story. I feel like a lot of
flight attendants out there kindof got to this point in life
where they're like, Okay, nowwhat, like, what am I doing with
my life? And it's like, a lot ofpeople think, oh, maybe this
will be a fun summer gig. Maybethis will be a year or two thing
where I go see as many places asI can in the world, and then
kind of move on with my life.
And then, on the flip side,you've got people who for lifers
(03:15):
from from the get go and andthey are staying in aviation?
Yeah,
Andrew (03:21):
from the interview process, I had no idea. I
thought it would be a fun summerjob. I didn't know that summer
was gonna training was gonnaencompass my whole summer. So
yeah, that is kind of how I gotstarted. It was really, really
by chance, because I was justkind of struggling to figure out
whether to go to college or not.
What about you? Where? Where didyou start? Where did I start?
Rich (03:43):
Where was I at in life?
Let me take it back. It wasn't anewspaper ad. That's not a dig.
It might be a little bit, but Iwas working for a nonprofit at
the time, and the work I wasdoing was so rewarding and so
fulfilling. You know, I justfelt like every day I was kind
of impacting people's lives, butat the same time, I was kind of
(04:04):
burning the candle at both ends.
I was stressed out. I wasworking. I was always answering
emails. I was thinking aboutwork. Even when I wasn't at
work, I'd call out sick, and I'dstill be thinking about work or
answering emails. And I couldn'teven pay my bills at that time,
too. And I just was like,There's got to be more to life
(04:25):
than this. Like I wanted to workwith people. I knew that, but I
wanted a job where I felt like,you know, I could close my mind
at the end of the day from workand not have to think about it.
And so I remember I was sittingin I was living in Washington,
DC, at the time, and I wassitting on my couch. I was I had
a roommate, and he wasn't homeat the time. I don't think, I
(04:48):
think he was out with friends,and I'm sitting there, I'm
drinking wine. I'm just, I
Unknown (04:55):
mean, I've deserved that
Rich (04:57):
after the newspaper comment. So it's. Totally fine,
and I'm sitting there having acouple glasses of wine, and I'm
just, you know, the Sundayscaries that I think a lot of
nine to five people relate to,where it's like, I don't want to
go to work tomorrow. This just,I don't want to do this anymore,
right? And so I startedGoogling, like, dream jobs that
people have. And, I mean, these,some of the things that came up
(05:19):
were, like, insane. It was like,scuba diving instructor. And I
was like, I can barely swim, soyou don't want to be a scuba
diver instructor. I can't swim.
Andrew, not Well anyway, I can,like, doggy paddle. But yeah, so
I mean, I just, I was like,that's not gonna work. And
flight attendant was one of thethings that popped up. And I'd
known a couple flight attendantshere and there. Always thought
(05:41):
it was an interesting job, butnever really saw myself doing
that, I think, kind of like thegeneral public. I thought, is
this just like serving drinks inthe sky? I don't know if that's
for me, come to find out, is waydeeper than that, way more than
way deeper, way more intensethan that. But I, anyways, I
applied that night on a whim,and I had a few glasses of wine,
I just submitted my resume. Itwas a very simple, like, I
(06:04):
Googled who was hiring. It waslike, three or four airlines at
the time, uploaded my resume andlike, little cover letter that I
edited slightly, and honestly,just kind of didn't think much
about it. It was almost like inthat moment, it was just my,
like, get me through my Sundayscaries. I'll apply for a fun
job to make myself feel betterand not think twice about it.
(06:24):
Cut to Tuesday of that week. Twodays later, I get a phone call,
and I was like, what, who? And Ijumped out of my office. My boss
was there. And Monday twoMondays and Tuesdays were like,
our busiest days. And I rememberjumping out into the courtyard
at work and be like, hey, yeah,you know, I have time to chat.
(06:45):
She's like, great, we want tointerview for the flight
attendant job. And I was like,what, you know that meme where
the face is like, the, what thatwas my face in that moment. And
so we had like, a 30 minutephone interview right there on
the spot. And then she's like,Great, we'll We'll fly you in
for an in person interview, andwe'll go from there. And I just,
I didn't even know what I'dsigned up for. I hadn't thought
(07:08):
much about it. I hadn't gonedeep diving into what that would
look like. I just kind of ranwith it at that point. But Well,
I mean, letting did I know whatthe interview and training
process was even going to look
Andrew (07:21):
like what's funny to me is how different the experiences
are, because you obviouslyapplied online. I answered a we
talked about a newspaper ad,yeah, you bought or
Unknown (07:31):
the one bringing it up this
Andrew (07:33):
time, I am Yes, but that's funny to me because my
interview process, I mean, Iknow you just talked about the
phone interview, that's all yougot to but my interview process
was wild because I literallywent to a hotel in Nashville,
filled out a paper applicationwith a 10 year like, background,
right, work history, which Ididn't have,
Unknown (07:57):
right? Like I barely have 10
Andrew (07:58):
years, right? I did not have 10 years, but I you know,
they make you go back throughyour whole work history or 10
years, whatever it is. So I hadto, like, figure all of that
out, no cell phone or anything.
So all my memory was doing thevery best I could, hoping that I
didn't lie on this applicationin any way, shape, form, because
I didn't want to correct Iwouldn't meant to. But it's not
(08:19):
like I had my cell phone and tolike Google up my remember my
work history. We were like, soI'm sitting there being so
nervous, trying to make surethat I get my full work history
right, and all of my educationand all of that's down right.
And then it was like four basicquestions that they asked. It
wasn't anything crazy at all,like the whole room. The first
(08:40):
part of the interview was themexplaining what the job was and
if that was something that wefelt like we wanted to do, we
could stay in the room. If wedidn't stay in the room, then if
we didn't think that wassomething that we were able to
do, then we could excuseourselves from the rest of the
interview. Okay, then there was,like an introduction, because,
you know, they want to know howyou speak in public, so you had
(09:03):
to, like, get up and introduceyourself, and based on how you
spoke, they dismissed a wholebunch of people from that, and
then they made you come downand, like, read a part of the
demo. And if you could do that,then they either offered you a
position or didn't. So it waslike three to four questions.
The whole interview took. Imean, it was a couple hours, but
I knew right on the spot at theend of the interview that I was
(09:26):
getting a job. Because, rightthere was no phone interview,
there was no anything like that.
Literally, I went
Unknown (09:37):
career fair at a hotel, correct?
Andrew (09:39):
I went to, I went to a hotel and to, like a boardroom,
and there it was. That was thefill out this application. And
if you're interested in thisjob, here's what we need to do.
Oh, and I worked for, I appliedfor a regional airline. The
first time, that was what I gothired for. They were very
adamant about your. Height too,because the plane's smaller, so
(10:02):
you couldn't exceed a certainheight. So as long as you met
that height requirement then andyou could do all the other
things, then you were good togo. And that was like local in
your town, or at least somewherewhere you living, they didn't
like fly you in, right? It was adrive for me. But the, I mean,
my brother was living inNashville at time, and that's
where he saw the ad for it. So,I mean, I had to drive a few
(10:24):
hours to get there, but did theother did they fly other people
in? Or? No, it was just getyourself to the hotel. There was
no, no correct, cool, yeah,there was no flying anything in.
I mean, they flew us to trainingonce we got the job. But no, the
actual interview process, youhad to get yourself to the
hotel, because you, again, youhadn't applied yet. It's not
like you submitted an onlineapplication, like you're filling
(10:46):
out a paper, yeah, when you gotthere, so they wouldn't have
even known you were interested.
That's funny, yeah? Wild, right?
Rich (10:53):
It's wild, yeah, my my interview process. There's
definitely some similarities. Soclearly, they like playing the
same games. The
Andrew (11:00):
people, for sure, over the I mean, it hasn't changed
that much like it's gotten alittle broader, I'm aware, but
Right,
Rich (11:06):
but yeah, my experience was a little bit different. I
remember doing that phoneinterview flying in I did fly
into a couple interviews withdifferent airlines. One said, No
one said yes. And so that was acool experience. But I remember
I called out sick from my jobthat day. Didn't tell my boss
anything, not
Unknown (11:25):
recommended. Yeah, she knows now
Rich (11:27):
she's listening, 11 years later, but yeah, I showed up to
the interview in person, and Ihad no idea that it was the
process that it was. I mean,it's like several hours in
person. It's just like an allday affair. You've got to look
your absolute best, not a hairout of place. You know, when you
(11:50):
get to this room of like 75people, at least, that's how it
was for me, and they, you know,similar to you, we had an
introduction, we read part of asafety demo. They explained the
job and what it looks like. Andthen there were all these what
seemed like icebreakers. Andreally it was just kind of us,
you know, breaking downdifferent random scenarios that
(12:12):
weren't really related to theflight attendant job. It was
team collaboration. And I found,like, the little things is what
they were looking for. Like, Iremember I was like, That nerd
that nerd that showed up with afolder with, like, extra copies
of my resume and extra copies ofmy, you know, cover letter and
extra copies of my work history,and, like, blank ones for other
people, like, I was insane,right? And I had pens and all
(12:33):
this sort of stuff. No idea whatyou're walking into, exactly.
And so I had this girl I wassitting next to, and she was
like, panicked looking at me.
She's like, What is all of that?
Girl? You're okay. And she'slike, I didn't bring that. And
so I'm like, sliding papersacross the table to her with
pens, and I'm like, just fill itout. Like, no one will notice.
(12:54):
And all of a sudden I look upand this woman with a clipboard
is looking at me, and she's justlaughing away, writing notes.
And I was like, either this isreally good for really good or
really it's about to also bereally bad for this girl. And
similar to you, you know, they'dcome in with a clipboard, they'd
read names off a list, and youdidn't know if, like, the people
leaving the room were the onesgetting the job or the ones that
(13:16):
were not getting the job, andall of a sudden they Whittle you
down. It's like American Idol,like, people are just getting
voted off each week. Andsuddenly it was down to, I
think, four or five people in myroom. And it was like, we just
want to let you know,congratulations, you've got the
job and you're coming totraining. And I was just like,
Unknown (13:33):
oh, this is wild,
Andrew (13:36):
yeah, yeah. What was your what was your initial
training like? Because that's awhole experience in itself. Oh,
my God, it was wild. I mean, hadflown before, but they fly you
out to training, and it's thiswhole big thing. I don't think
anyone is ready for it ever. Iand there's no way to, like,
(13:57):
really tell you all about iteither. Yeah, that might be a
whole episode in itself. Yeah, Ithink the wildest thing for me,
and I think a lot of flightattendants would agree with
this, I think most people thinkour training would be more
service minded, because most ofthe general public see us as
more service. We didn't touch onservice at all. There was zero
(14:18):
service or like customer facingtraining, it was all safety and
security. Now, I started in,like, right after 911 my, like,
within a couple years of 911 Ihad started so I mean, that was
still real, yeah, very real andvery raw. And then to sit in a
(14:40):
room and have like that playedback to you and watch it and
dissect it and talk about it. Imean, I think that was the
hardest part. And then, becauseit was a regional I think the
training was harder. I think itwas very difficult training.
They had very high standards.
But I think that's because. Has,like, they you were alone. I
(15:01):
mean, I was working on a single,a single flight attendant
aircraft, and I was going to beworking on a single flight
attendant aircraft. So I think alot of the emergency training, I
think, was drilled hardertotally, because you're the only
person up
Rich (15:18):
there. Yeah, you don't have anyone to rely on. No
option, right? So you betterknow your stuff, correct. But
Andrew (15:24):
yeah, I I found it fascinating. And looking back, I
mean, I think I'm lucky to havestarted at a regional because I
think our training was verydifficult, right, but I think it
really prepared me to be upthere by myself. Yeah, training
Rich (15:40):
was definitely an interesting process, because, I
mean you say zero servicetraining, I definitely remember,
like, maybe an hour of one day
Unknown (15:49):
zero, but like,
Rich (15:50):
correct, it was like 30 minutes or an hour of like six
months, maybe like that one hourof training where someone rolled
out a beverage cart and waslike, hey, look, this is a
beverage cart. You get drinksoff it. You give them to the
people. That's it. It's sominimal. But
Andrew (16:07):
this drawers Coke, this drawers juice, this drawer
snack, this drawers ice andyeah, I mean,
Rich (16:14):
but for the most part, it's everything from fires to
crashes to terrorists attacks todelivering babies in flight
medical emergencies. I mean,it's anything under the sun you
could think of that might happenon an airplane. Is what in
flight training is actuallyabout, right? But I'm curious to
know more, because you, youstarted with a regional and then
(16:35):
it was what 10 years in that youswitched gears to another
airline. Yeah, I think so thatsounds right. What was that
like, switching it up? I mean,I'm 11 years in now, so I'm kind
of at the same point where youwere switching and I can't
imagine, like, switchingairlines, going through training
again. Like, what made you wantto switch airlines? And what was
(16:56):
that process like?
Andrew (16:59):
That process was so frustrating because I didn't
know that it was actually okay.
So let me roll it back a littlebit. What made me decide to
switch is, I think that in theindustry, there's this, like,
dream of grandeur, and like thelarger plane, the larger routes,
or the longer routes you canwork like, that's everyone's
(17:20):
dream of being a flightattendant, right?
Rich (17:23):
I think passengers think that too, correct. Those, if
you're not going to Paris, areyou trying to fight
Andrew (17:28):
into turbo props and 20 minutes flights are not what
everyone's dreaming of. Youknow? I think, you know, there
are movies out there about firstclass Paris International, like,
those are the things that peopleso like, you always have that
like thought. I think you alwayshave that thought in your mind.
And so I think the want toswitch was that, you know, at
(17:48):
this point, at 10 years intobeing a flight attendant, you
clearly, this is a career for meat this point, and I wanted to
make it a career. And I wantedto, you know, start making the
money that you know, justifiedthis career because, you know, I
don't think a lot of people knowthis, but there is a big
disparity between regional andmainline pay that's really a two
(18:09):
tiered system. We can have amuch longer conversation about
that any other podcast. I'm sureit will be. So I think that's
what it was for me, wanting tochange. I think there's that
dream of being on largerairplanes and making better
money. And so I think that, youknow, I wasn't at 10 years in. I
had been trying for a long timeto make that switch, but I
(18:30):
didn't realize, and I understandnow, after being in aviation for
so long, that working for aregional actually harmed me,
because the main lines don'twant to deplete the regional
staff to, like, right hire. Sothey don't really hire as many
regional flight attendants asthey do, like, just people off
the street. So it took me areally long time to actually get
to a new airline, right? So itwas a very frustrating process.
(18:54):
I kind of really thought it wasa terrible flight attendant,
because everyone just keptsaying no. And I was like, I
can't be that bad. This has beena very long career for me, and
then to
Rich (19:03):
go through all that again is a new hire and new schedules
and new systems. Oh my
Andrew (19:07):
God, and the first time I answered a newspaper
application or newspaper ad andwent to a hotel room. This time
you're applying online, theinterview process had gotten so
much more grueling because itwas like an all day experience,
right? And I think your firstexperience is similar to my
second experience, where you goin and literally everything you
(19:29):
do is being watched. How manypeople you talk to? Did you talk
to enough people? Did you nottalk to enough people? How did
you interact with those people?
Are you helpful? Are you aleader? Can you follow like all
of these things are being lookedat. And, I mean, those
interviews are nerve rackingright the second time around,
because you know what they'rewatching for. And you're like,
I'm sure know what they'rescribbling on that, yeah, on
(19:51):
that notepad. And you're like,
Rich (19:55):
I definitely, yeah, I definitely think back on that.
And I'm like. Kind of happy thatwhen I went into that process, I
was blind to it, because to somedegree, it was helpful to not
really know what you wereexpecting, because you don't
have a chance to overthink itand panic and over analyze it,
right? But, and to give peoplecontext too, when you started
(20:16):
with your second airline, wewere kind of just starting our
relationship as well. So youknow, that's definitely
something interesting that we'reboth kind of on the same
timeline with your secondairline and my current airlines.
So yeah, so what? What do youlove about flying? What's what's
keeping you here after all thistime? What? What does being a
flight attendant mean to you?
Andrew (20:39):
There's so many wonderful things about this job
that keep me here every day.
It's, it's unlike any other job,the schedules, which I'm sure
we'll get into later, but like,the flexibility, you know, you
just have the ability to, like,drop, pick up, swap like nothing
is permanent in all of this. Thecruise, it's ever changing. No
(20:59):
two flights are ever alike. Wedon't fly with the same pilots,
we don't fly with the sameflight attendants. We don't fly
with the same passengers. Andeven regionally, the passengers
change from destination todestination. So like, every
flight is really a surprise. Imean, once you start working the
routes a lot, you can figureout, you know, what kind of
person you're in for. Andhonestly, the travel benefits,
(21:22):
they're so, I mean, the travelbenefits
Rich (21:27):
are, I mean, yeah, that's, it's so cliche, but, I mean, how
do you pass up an opportunity tojust get on an airplane whenever
you want? Granted, there are noreceipts. As we know, flights
are often full, and you're kindof waiting and waiting and
waiting. But that giving up thatability would be tough.
Andrew (21:42):
Oh, so hard. I I literally have never not had
them. I mean, I started flyingwhen I was 20. Yeah, I've not
had them. I don't think I cangive them up. Buying
Rich (21:52):
plane tickets is not for the faint of heart, right?
Andrew (21:56):
What about you? What makes you stay? What do you love
about flying and what makes youstay? I
Rich (22:01):
think the thing that made me stay, and I kind of knew this
right from the get go, justcoming out of a stressful work
environment, being micromanagedby someone who was a bit of a
perfectionist, which I admired,but also was sometimes
frustrated by. I think, justhaving a job where you go to
work for three days you comehome and you do not have to
(22:23):
think about it again until yougo back to work. But that is my
number one. And then I also justreally love the flexibility of
it. I mean, we're all kind ofdifferent. And again, we can
talk about schedules anotherday, but you know, you can fly
as much as you want in the firsthalf of the month and then take
a couple weeks off. And as youget more senior, your schedule
(22:44):
becomes more flexible. And thatkind of stuff is a godsend. I
mean, you've got our friendswith nine to five jobs who were
like, Oh, you have vacation. Isthat why you guys are taking off
this month? And we're like, No,we just planned our schedules
accordingly so that we can havea week long getaway somewhere.
But yeah, between that and justthe overall community of being a
(23:04):
flight attendant, I just, I loveit. I think I knew from the get
go, when strangers are takingcare of you, celebrating your
birthday, when they barely knowyou, going out of their way to
check on you or buy you dinnerif they feel like something's
going on, it's just, it'sunmatched. Yeah,
Andrew (23:22):
honestly, it's like sitting your head back against
the jump seat and feeling theengine start to war up. I will
never not be excited when youfeel that thrill. Oh, the thrill
of aviation. It's mixing. It'sso addicting. It really is. It's
really a wild ride, to be honestwith you, yeah,
Rich (23:40):
and I think I'm a lifer. I don't think I could do anything
else after doing this for adecade.
Andrew (23:45):
I mean, I'm obviously a lifer. 2020, plus years. What I
mean you're gonna do now? Imean, who knows? No, I
literally, I spoiled myself tooearly. The thought of a nine to
five is the most terrifyingthing in the world to me. I'm
not gonna be able to do
Rich (24:00):
it. Well, that's why we became flight attendants. I
think, I think that really sumsit up. I know my mom, I remember
when I first started flying herfriends were like, oh, so when
are you gonna get a real job? Ilove that question. It's one of
my favorite questions thatpeople ask, because I really
feel like this is a real job andit's better than yours. Hell
(24:25):
yeah, I'm gonna stay so yeah,but yeah, that's why we became
flight attendants. Hopefully youfound this interesting, and
share your stories with us. Keepsubmitting your flight attendant
Friday stories. We love readingthem. We love sharing them. Go
to two guys on aplane.com/flight. Attendant
Friday each week, we feature anew flight attendant, and we'd
love to hear your story next
Andrew (24:45):
All right. Well, I think that does it for us today, like
and subscribe to the podcast.
Join
Rich (24:49):
us next time for more humor, heart and stories from
the beverage cart. We'll see younext time on two guys on a
plane. This episode was broughtto you by staff traveler, the
number one. Non rev app. If youtravel on standby tickets and
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(25:12):
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Unknown (25:14):
an ironic media production. Visit us at I R O N,
I C, K, media.com you.
Welcome back, friends.
(00:00):
Today we're talking about why webecame flight attendants, where
(00:02):
we started in aviation.
Rich (00:07):
Ever wondered what your flight attendants are really
talking about behind the galleycurtain? Welcome
Andrew (00:12):
to Two guys on a plane.
Your go to podcast for aninsider look at flight attendant
life.
Rich (00:16):
We're your hosts, rich and Drew, and we're here to tell you
what really goes on at 35,000feet. So
Unknown (00:22):
sit back, relax. We're ready for takeoff.
Rich (00:26):
Today's episode, we're gonna dive into why Andrew and I
became flight attendants in thefirst place. Everybody has their
story to share. As you guysknow, with our flight attendant
Friday series that we do eachweek, we feature flight
attendants from all around theworld, sharing their stories
about why they became flightattendants, why they started in
aviation, and why they loveflying. We figured, what better
(00:47):
way to kick off our podcast thanwith a little bit of behind why
Andrew and I became flightattendants in the first place?
So Andrew, what? What first drewyou to flying, what first made
you apply to be a flightattendant in the first place? Oh
my gosh,
Andrew (01:01):
you're gonna make me go that far this early in the day.
Yeah, I am. You're gonna make meroll back that far today. You've
had coffee. I have had coffee.
You're right. Okay, well, I wasprobably a junior in college. I
was home on summer break andreally just trying to figure out
what I wanted to do with life. Iwasn't really feeling the major
that I had picked, and I washome on summer break, and I was
(01:24):
really trying to figure out,should I go back to college?
What should I really do with mylife? And my brother called me,
and I'm gonna give away my agehere, but my brother called me
and was like, I found this ad ina newspaper, and I think this
would be a really fun job. And,yes, it was a newspaper ad.
Like, hilarious. So, yeah, I satdown and thought about it, and
(01:47):
it was real quick, like it wasthe newspaper ad was for, like,
it was a Monday, and theapplication process was for,
like, Friday. I was young. I waslike, 19 or 20 at the time, I
think, and my parents were outof town, and I was really torn
on what to do, because itsounded like a fun summer job,
but what if it was more thanthat? I didn't really know
(02:07):
anything about aviation. All Iknow that I was committing,
would have to be able to committo six weeks worth of training
based on what this newspaper adsaid. And I was like, oh my god,
this is a big commitment. So
Rich (02:20):
an unpaid training too, a lot of people. So I didn't even
know that. We didn't even, like,know that just
Andrew (02:27):
going to an interview, like it was an open call for an
interview. So I called a trustedfriend at the time, and because
my parents were out of town, andI was like, What should I do?
Like, I just do I drive toNashville and take this chance?
Or do I I don't even know whatto do. Thankfully, the friend
(02:47):
gave me some really good advice,and I ended up in a car on my
way to Nashville to go to aninterview for a flight attendant
job. That's
Rich (02:54):
cool. I mean, I love that story. I feel like a lot of
flight attendants out there kindof got to this point in life
where they're like, Okay, nowwhat, like, what am I doing with
my life? And it's like, a lot ofpeople think, oh, maybe this
will be a fun summer gig. Maybethis will be a year or two thing
where I go see as many places asI can in the world, and then
kind of move on with my life.
And then, on the flip side,you've got people who for lifers
(03:15):
from from the get go and andthey are staying in aviation?
Yeah,
Andrew (03:21):
from the interview process, I had no idea. I
thought it would be a fun summerjob. I didn't know that summer
was gonna training was gonnaencompass my whole summer. So
yeah, that is kind of how I gotstarted. It was really, really
by chance, because I was justkind of struggling to figure out
whether to go to college or not.
What about you? Where? Where didyou start? Where did I start?
Rich (03:43):
Where was I at in life?
Let me take it back. It wasn't anewspaper ad. That's not a dig.
It might be a little bit, but Iwas working for a nonprofit at
the time, and the work I wasdoing was so rewarding and so
fulfilling. You know, I justfelt like every day I was kind
of impacting people's lives, butat the same time, I was kind of
(04:04):
burning the candle at both ends.
I was stressed out. I wasworking. I was always answering
emails. I was thinking aboutwork. Even when I wasn't at
work, I'd call out sick, and I'dstill be thinking about work or
answering emails. And I couldn'teven pay my bills at that time,
too. And I just was like,There's got to be more to life
(04:25):
than this. Like I wanted to workwith people. I knew that, but I
wanted a job where I felt like,you know, I could close my mind
at the end of the day from workand not have to think about it.
And so I remember I was sittingin I was living in Washington,
DC, at the time, and I wassitting on my couch. I was I had
a roommate, and he wasn't homeat the time. I don't think, I
(04:48):
think he was out with friends,and I'm sitting there, I'm
drinking wine. I'm just, I
Unknown (04:55):
mean, I've deserved that
Rich (04:57):
after the newspaper comment. So it's. Totally fine,
and I'm sitting there having acouple glasses of wine, and I'm
just, you know, the Sundayscaries that I think a lot of
nine to five people relate to,where it's like, I don't want to
go to work tomorrow. This just,I don't want to do this anymore,
right? And so I startedGoogling, like, dream jobs that
people have. And, I mean, these,some of the things that came up
(05:19):
were, like, insane. It was like,scuba diving instructor. And I
was like, I can barely swim, soyou don't want to be a scuba
diver instructor. I can't swim.
Andrew, not Well anyway, I can,like, doggy paddle. But yeah, so
I mean, I just, I was like,that's not gonna work. And
flight attendant was one of thethings that popped up. And I'd
known a couple flight attendantshere and there. Always thought
(05:41):
it was an interesting job, butnever really saw myself doing
that, I think, kind of like thegeneral public. I thought, is
this just like serving drinks inthe sky? I don't know if that's
for me, come to find out, is waydeeper than that, way more than
way deeper, way more intensethan that. But I, anyways, I
applied that night on a whim,and I had a few glasses of wine,
I just submitted my resume. Itwas a very simple, like, I
(06:04):
Googled who was hiring. It waslike, three or four airlines at
the time, uploaded my resume andlike, little cover letter that I
edited slightly, and honestly,just kind of didn't think much
about it. It was almost like inthat moment, it was just my,
like, get me through my Sundayscaries. I'll apply for a fun
job to make myself feel betterand not think twice about it.
(06:24):
Cut to Tuesday of that week. Twodays later, I get a phone call,
and I was like, what, who? And Ijumped out of my office. My boss
was there. And Monday twoMondays and Tuesdays were like,
our busiest days. And I rememberjumping out into the courtyard
at work and be like, hey, yeah,you know, I have time to chat.
(06:45):
She's like, great, we want tointerview for the flight
attendant job. And I was like,what, you know that meme where
the face is like, the, what thatwas my face in that moment. And
so we had like, a 30 minutephone interview right there on
the spot. And then she's like,Great, we'll We'll fly you in
for an in person interview, andwe'll go from there. And I just,
I didn't even know what I'dsigned up for. I hadn't thought
(07:08):
much about it. I hadn't gonedeep diving into what that would
look like. I just kind of ranwith it at that point. But Well,
I mean, letting did I know whatthe interview and training
process was even going to look
Andrew (07:21):
like what's funny to me is how different the experiences
are, because you obviouslyapplied online. I answered a we
talked about a newspaper ad,yeah, you bought or
Unknown (07:31):
the one bringing it up this
Andrew (07:33):
time, I am Yes, but that's funny to me because my
interview process, I mean, Iknow you just talked about the
phone interview, that's all yougot to but my interview process
was wild because I literallywent to a hotel in Nashville,
filled out a paper applicationwith a 10 year like, background,
right, work history, which Ididn't have,
Unknown (07:57):
right? Like I barely have 10
Andrew (07:58):
years, right? I did not have 10 years, but I you know,
they make you go back throughyour whole work history or 10
years, whatever it is. So I hadto, like, figure all of that
out, no cell phone or anything.
So all my memory was doing thevery best I could, hoping that I
didn't lie on this applicationin any way, shape, form, because
I didn't want to correct Iwouldn't meant to. But it's not
(08:19):
like I had my cell phone and tolike Google up my remember my
work history. We were like, soI'm sitting there being so
nervous, trying to make surethat I get my full work history
right, and all of my educationand all of that's down right.
And then it was like four basicquestions that they asked. It
wasn't anything crazy at all,like the whole room. The first
(08:40):
part of the interview was themexplaining what the job was and
if that was something that wefelt like we wanted to do, we
could stay in the room. If wedidn't stay in the room, then if
we didn't think that wassomething that we were able to
do, then we could excuseourselves from the rest of the
interview. Okay, then there was,like an introduction, because,
you know, they want to know howyou speak in public, so you had
(09:03):
to, like, get up and introduceyourself, and based on how you
spoke, they dismissed a wholebunch of people from that, and
then they made you come downand, like, read a part of the
demo. And if you could do that,then they either offered you a
position or didn't. So it waslike three to four questions.
The whole interview took. Imean, it was a couple hours, but
I knew right on the spot at theend of the interview that I was
(09:26):
getting a job. Because, rightthere was no phone interview,
there was no anything like that.
Literally, I went
Unknown (09:37):
career fair at a hotel, correct?
Andrew (09:39):
I went to, I went to a hotel and to, like a boardroom,
and there it was. That was thefill out this application. And
if you're interested in thisjob, here's what we need to do.
Oh, and I worked for, I appliedfor a regional airline. The
first time, that was what I gothired for. They were very
adamant about your. Height too,because the plane's smaller, so
(10:02):
you couldn't exceed a certainheight. So as long as you met
that height requirement then andyou could do all the other
things, then you were good togo. And that was like local in
your town, or at least somewherewhere you living, they didn't
like fly you in, right? It was adrive for me. But the, I mean,
my brother was living inNashville at time, and that's
where he saw the ad for it. So,I mean, I had to drive a few
(10:24):
hours to get there, but did theother did they fly other people
in? Or? No, it was just getyourself to the hotel. There was
no, no correct, cool, yeah,there was no flying anything in.
I mean, they flew us to trainingonce we got the job. But no, the
actual interview process, youhad to get yourself to the
hotel, because you, again, youhadn't applied yet. It's not
like you submitted an onlineapplication, like you're filling
(10:46):
out a paper, yeah, when you gotthere, so they wouldn't have
even known you were interested.
That's funny, yeah? Wild, right?
Rich (10:53):
It's wild, yeah, my my interview process. There's
definitely some similarities. Soclearly, they like playing the
same games. The
Andrew (11:00):
people, for sure, over the I mean, it hasn't changed
that much like it's gotten alittle broader, I'm aware, but
Right,
Rich (11:06):
but yeah, my experience was a little bit different. I
remember doing that phoneinterview flying in I did fly
into a couple interviews withdifferent airlines. One said, No
one said yes. And so that was acool experience. But I remember
I called out sick from my jobthat day. Didn't tell my boss
anything, not
Unknown (11:25):
recommended. Yeah, she knows now
Rich (11:27):
she's listening, 11 years later, but yeah, I showed up to
the interview in person, and Ihad no idea that it was the
process that it was. I mean,it's like several hours in
person. It's just like an allday affair. You've got to look
your absolute best, not a hairout of place. You know, when you
(11:50):
get to this room of like 75people, at least, that's how it
was for me, and they, you know,similar to you, we had an
introduction, we read part of asafety demo. They explained the
job and what it looks like. Andthen there were all these what
seemed like icebreakers. Andreally it was just kind of us,
you know, breaking downdifferent random scenarios that
(12:12):
weren't really related to theflight attendant job. It was
team collaboration. And I found,like, the little things is what
they were looking for. Like, Iremember I was like, That nerd
that nerd that showed up with afolder with, like, extra copies
of my resume and extra copies ofmy, you know, cover letter and
extra copies of my work history,and, like, blank ones for other
people, like, I was insane,right? And I had pens and all
(12:33):
this sort of stuff. No idea whatyou're walking into, exactly.
And so I had this girl I wassitting next to, and she was
like, panicked looking at me.
She's like, What is all of that?
Girl? You're okay. And she'slike, I didn't bring that. And
so I'm like, sliding papersacross the table to her with
pens, and I'm like, just fill itout. Like, no one will notice.
(12:54):
And all of a sudden I look upand this woman with a clipboard
is looking at me, and she's justlaughing away, writing notes.
And I was like, either this isreally good for really good or
really it's about to also bereally bad for this girl. And
similar to you, you know, they'dcome in with a clipboard, they'd
read names off a list, and youdidn't know if, like, the people
leaving the room were the onesgetting the job or the ones that
(13:16):
were not getting the job, andall of a sudden they Whittle you
down. It's like American Idol,like, people are just getting
voted off each week. Andsuddenly it was down to, I
think, four or five people in myroom. And it was like, we just
want to let you know,congratulations, you've got the
job and you're coming totraining. And I was just like,
Unknown (13:33):
oh, this is wild,
Andrew (13:36):
yeah, yeah. What was your what was your initial
training like? Because that's awhole experience in itself. Oh,
my God, it was wild. I mean, hadflown before, but they fly you
out to training, and it's thiswhole big thing. I don't think
anyone is ready for it ever. Iand there's no way to, like,
(13:57):
really tell you all about iteither. Yeah, that might be a
whole episode in itself. Yeah, Ithink the wildest thing for me,
and I think a lot of flightattendants would agree with
this, I think most people thinkour training would be more
service minded, because most ofthe general public see us as
more service. We didn't touch onservice at all. There was zero
(14:18):
service or like customer facingtraining, it was all safety and
security. Now, I started in,like, right after 911 my, like,
within a couple years of 911 Ihad started so I mean, that was
still real, yeah, very real andvery raw. And then to sit in a
(14:40):
room and have like that playedback to you and watch it and
dissect it and talk about it. Imean, I think that was the
hardest part. And then, becauseit was a regional I think the
training was harder. I think itwas very difficult training.
They had very high standards.
But I think that's because. Has,like, they you were alone. I
(15:01):
mean, I was working on a single,a single flight attendant
aircraft, and I was going to beworking on a single flight
attendant aircraft. So I think alot of the emergency training, I
think, was drilled hardertotally, because you're the only
person up
Rich (15:18):
there. Yeah, you don't have anyone to rely on. No
option, right? So you betterknow your stuff, correct. But
Andrew (15:24):
yeah, I I found it fascinating. And looking back, I
mean, I think I'm lucky to havestarted at a regional because I
think our training was verydifficult, right, but I think it
really prepared me to be upthere by myself. Yeah, training
Rich (15:40):
was definitely an interesting process, because, I
mean you say zero servicetraining, I definitely remember,
like, maybe an hour of one day
Unknown (15:49):
zero, but like,
Rich (15:50):
correct, it was like 30 minutes or an hour of like six
months, maybe like that one hourof training where someone rolled
out a beverage cart and waslike, hey, look, this is a
beverage cart. You get drinksoff it. You give them to the
people. That's it. It's sominimal. But
Andrew (16:07):
this drawers Coke, this drawers juice, this drawer
snack, this drawers ice andyeah, I mean,
Rich (16:14):
but for the most part, it's everything from fires to
crashes to terrorists attacks todelivering babies in flight
medical emergencies. I mean,it's anything under the sun you
could think of that might happenon an airplane. Is what in
flight training is actuallyabout, right? But I'm curious to
know more, because you, youstarted with a regional and then
(16:35):
it was what 10 years in that youswitched gears to another
airline. Yeah, I think so thatsounds right. What was that
like, switching it up? I mean,I'm 11 years in now, so I'm kind
of at the same point where youwere switching and I can't
imagine, like, switchingairlines, going through training
again. Like, what made you wantto switch airlines? And what was
(16:56):
that process like?
Andrew (16:59):
That process was so frustrating because I didn't
know that it was actually okay.
So let me roll it back a littlebit. What made me decide to
switch is, I think that in theindustry, there's this, like,
dream of grandeur, and like thelarger plane, the larger routes,
or the longer routes you canwork like, that's everyone's
(17:20):
dream of being a flightattendant, right?
Rich (17:23):
I think passengers think that too, correct. Those, if
you're not going to Paris, areyou trying to fight
Andrew (17:28):
into turbo props and 20 minutes flights are not what
everyone's dreaming of. Youknow? I think, you know, there
are movies out there about firstclass Paris International, like,
those are the things that peopleso like, you always have that
like thought. I think you alwayshave that thought in your mind.
And so I think the want toswitch was that, you know, at
(17:48):
this point, at 10 years intobeing a flight attendant, you
clearly, this is a career for meat this point, and I wanted to
make it a career. And I wantedto, you know, start making the
money that you know, justifiedthis career because, you know, I
don't think a lot of people knowthis, but there is a big
disparity between regional andmainline pay that's really a two
(18:09):
tiered system. We can have amuch longer conversation about
that any other podcast. I'm sureit will be. So I think that's
what it was for me, wanting tochange. I think there's that
dream of being on largerairplanes and making better
money. And so I think that, youknow, I wasn't at 10 years in. I
had been trying for a long timeto make that switch, but I
(18:30):
didn't realize, and I understandnow, after being in aviation for
so long, that working for aregional actually harmed me,
because the main lines don'twant to deplete the regional
staff to, like, right hire. Sothey don't really hire as many
regional flight attendants asthey do, like, just people off
the street. So it took me areally long time to actually get
to a new airline, right? So itwas a very frustrating process.
(18:54):
I kind of really thought it wasa terrible flight attendant,
because everyone just keptsaying no. And I was like, I
can't be that bad. This has beena very long career for me, and
then to
Rich (19:03):
go through all that again is a new hire and new schedules
and new systems. Oh my
Andrew (19:07):
God, and the first time I answered a newspaper
application or newspaper ad andwent to a hotel room. This time
you're applying online, theinterview process had gotten so
much more grueling because itwas like an all day experience,
right? And I think your firstexperience is similar to my
second experience, where you goin and literally everything you
(19:29):
do is being watched. How manypeople you talk to? Did you talk
to enough people? Did you nottalk to enough people? How did
you interact with those people?
Are you helpful? Are you aleader? Can you follow like all
of these things are being lookedat. And, I mean, those
interviews are nerve rackingright the second time around,
because you know what they'rewatching for. And you're like,
I'm sure know what they'rescribbling on that, yeah, on
(19:51):
that notepad. And you're like,
Rich (19:55):
I definitely, yeah, I definitely think back on that.
And I'm like. Kind of happy thatwhen I went into that process, I
was blind to it, because to somedegree, it was helpful to not
really know what you wereexpecting, because you don't
have a chance to overthink itand panic and over analyze it,
right? But, and to give peoplecontext too, when you started
(20:16):
with your second airline, wewere kind of just starting our
relationship as well. So youknow, that's definitely
something interesting that we'reboth kind of on the same
timeline with your secondairline and my current airlines.
So yeah, so what? What do youlove about flying? What's what's
keeping you here after all thistime? What? What does being a
flight attendant mean to you?
Andrew (20:39):
There's so many wonderful things about this job
that keep me here every day.
It's, it's unlike any other job,the schedules, which I'm sure
we'll get into later, but like,the flexibility, you know, you
just have the ability to, like,drop, pick up, swap like nothing
is permanent in all of this. Thecruise, it's ever changing. No
(20:59):
two flights are ever alike. Wedon't fly with the same pilots,
we don't fly with the sameflight attendants. We don't fly
with the same passengers. Andeven regionally, the passengers
change from destination todestination. So like, every
flight is really a surprise. Imean, once you start working the
routes a lot, you can figureout, you know, what kind of
person you're in for. Andhonestly, the travel benefits,
(21:22):
they're so, I mean, the travelbenefits
Rich (21:27):
are, I mean, yeah, that's, it's so cliche, but, I mean, how
do you pass up an opportunity tojust get on an airplane whenever
you want? Granted, there are noreceipts. As we know, flights
are often full, and you're kindof waiting and waiting and
waiting. But that giving up thatability would be tough.
Andrew (21:42):
Oh, so hard. I I literally have never not had
them. I mean, I started flyingwhen I was 20. Yeah, I've not
had them. I don't think I cangive them up. Buying
Rich (21:52):
plane tickets is not for the faint of heart, right?
Andrew (21:56):
What about you? What makes you stay? What do you love
about flying and what makes youstay? I
Rich (22:01):
think the thing that made me stay, and I kind of knew this
right from the get go, justcoming out of a stressful work
environment, being micromanagedby someone who was a bit of a
perfectionist, which I admired,but also was sometimes
frustrated by. I think, justhaving a job where you go to
work for three days you comehome and you do not have to
(22:23):
think about it again until yougo back to work. But that is my
number one. And then I also justreally love the flexibility of
it. I mean, we're all kind ofdifferent. And again, we can
talk about schedules anotherday, but you know, you can fly
as much as you want in the firsthalf of the month and then take
a couple weeks off. And as youget more senior, your schedule
(22:44):
becomes more flexible. And thatkind of stuff is a godsend. I
mean, you've got our friendswith nine to five jobs who were
like, Oh, you have vacation. Isthat why you guys are taking off
this month? And we're like, No,we just planned our schedules
accordingly so that we can havea week long getaway somewhere.
But yeah, between that and justthe overall community of being a
(23:04):
flight attendant, I just, I loveit. I think I knew from the get
go, when strangers are takingcare of you, celebrating your
birthday, when they barely knowyou, going out of their way to
check on you or buy you dinnerif they feel like something's
going on, it's just, it'sunmatched. Yeah,
Andrew (23:22):
honestly, it's like sitting your head back against
the jump seat and feeling theengine start to war up. I will
never not be excited when youfeel that thrill. Oh, the thrill
of aviation. It's mixing. It'sso addicting. It really is. It's
really a wild ride, to be honestwith you, yeah,
Rich (23:40):
and I think I'm a lifer. I don't think I could do anything
else after doing this for adecade.
Andrew (23:45):
I mean, I'm obviously a lifer. 2020, plus years. What I
mean you're gonna do now? Imean, who knows? No, I
literally, I spoiled myself tooearly. The thought of a nine to
five is the most terrifyingthing in the world to me. I'm
not gonna be able to do
Rich (24:00):
it. Well, that's why we became flight attendants. I
think, I think that really sumsit up. I know my mom, I remember
when I first started flying herfriends were like, oh, so when
are you gonna get a real job? Ilove that question. It's one of
my favorite questions thatpeople ask, because I really
feel like this is a real job andit's better than yours. Hell
(24:25):
yeah, I'm gonna stay so yeah,but yeah, that's why we became
flight attendants. Hopefully youfound this interesting, and
share your stories with us. Keepsubmitting your flight attendant
Friday stories. We love readingthem. We love sharing them. Go
to two guys on aplane.com/flight. Attendant
Friday each week, we feature anew flight attendant, and we'd
love to hear your story next
Andrew (24:45):
All right. Well, I think that does it for us today, like
and subscribe to the podcast.
Join
Rich (24:49):
us next time for more humor, heart and stories from
the beverage cart. We'll see younext time on two guys on a
plane. This episode was broughtto you by staff traveler, the
number one. Non rev app. If youtravel on standby tickets and
are looking to make your journeyeasy and stress free, check out
the staff traveler app in theApple App Store or Google Play
Store. Visit stafftraveler.com/two guys to learn
(25:12):
more and sign up
Unknown (25:14):
an ironic media production. Visit us at I R O N,
I C, K, media.com you.
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