In this episode, Tanya Rooney, host of the Tribe Builders podcast and seasoned real estate proprietor, shares her insights on how automated guest messaging can significantly enhance the guest experience and boost five-star reviews. Tanya delves into her strategies for using personalized, automated communications to maintain strong guest relationships, even in challenging situations. She emphasizes the importance of clear, empathetic messaging in creating memorable stays and ensuring guest satisfaction, ultimately driving better reviews and improving operational efficiency.
For more information about Tanya visit tanyarooney.com
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