Wildfires, Floods, and Chaos Communications: Management of Issues, Crises and Disasters
We explore effective strategies for managing misinformation, coordinating resources, and maintaining public trust during wildfires and floods. Hear personal stories from the front lines, lessons from past emergencies, and insights on preparation and training. Our podcast offers valuable knowledge for professionals and anyone interested in crisis communications. Follow Wildfires, Floods, and Chaos Communications and stay informed on managing chaos in disasters, emergencies and crises. Find us on YouTube where you can watch recent episodes: https://youtube.com/playlist?list=PLVR9ZZ8PTuX6NAeUwUcCtdkZxeGh58fJF&si=hSeSjoS5X0nfujTV
Episodes
Knowing what mitigations to have ahead of a cyberattack is one step in many as cybercriminals exploit vulnerabilities on mobile devices, computers and entire operations. Learn about the cyberattacks individuals and organizations face today from Kit Professionals' Hunter Geerts.
Listen for:
1:20 Attack methods
12:18 Ransomware and phishing, with a side of mitigation
25:27 VIP impersonation, payroll and vendor fraud,...
Conspiracy, AI-created imagery, misinformation and false information now dominate disasters, overpowering truthful and honest information. It is mainstream on social media, podcasts and traditional media, and often repeated by broadcasters, hosts and celebrities.
Pete Jensen is on the front lines of the southern California wildfires, where, in the past, he has served in many roles, including public information officer...
National Parks' search and rescue family liaison officer, Moose Mutlow, joins host Tim Conrad, APR, and shares how they connect incident command to families and friends to ensure strong communication throughout searches.
Listen For:
01:50 - The roles of search and rescue and family liaison officers
10:33 - Setting the stage
28:40 - The idea of truth
40:28 - Finale - Three quick questions...
Author Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the final of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues.
Listen For:
01:08 - Who to trust?
11:17 - Is that a trusted spokesperson?
15:22 - They turned off the news and turned on an app
22:53 - Finale - Three quick question...
Author Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the second of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues.
Listen For:
01:05 - Communicating in the chaotic Trump style
10:40 - Media literacy
14:12 - Navigating global conflicts
19:45 - How values can be used to navigate d...
Author Doug Levy, of The Communications Golden Hour® Book, joins host Tim Conrad, APR, for the first of three episodes to discuss the roles of public information officers and crisis communications in emergencies and crises/issues.
Listen For:
01:15 - From Practitioner to Author
11:27 - The Role, Skills and Practice of a Public Information Officer
20:30 - Communications is Two-way or It's Not...
It was the year 2008. Newspapers, local and provincial/state broadcast TV news, and radio news dominated the media landscape. Misinformation wasn't a word that was used.
These are the stories of the before times. When coordinating more news media was easier than responding, developing, coordinating, producing, and posting media on all channels.
Listen For:
03:55 - Size Up with the Incident ...
How do you handle the unexpected when the stakes are at their highest?
Tim sits down with Shawna Bruce to break down the critical differences between a crisis communications plan and a full-fledged program.
Recorded live at the 2024 Canadian Emergency Preparedness and Climate Adaptation Convention in Ottawa, the conversation dives deep into the importance of preparedness, flexibility, and teamwork in crisis managemen...
Ever wonder what it takes to be the calm in the storm during an emergency?
Tim talks with Dorit Mason, an expert in emergency planning and operations. They look at the critical role of planners in emergency operations centres (EOCs), recalling their experiences managing wildfire evacuations in 2017.
Mason shares insights on the characteristics of a great planner, the importance of personal preparedness, and how effe...
Is building an emergency program a matter of simply responding to crises, or does it require something more?
In this episode, host Tim Conrad talks with Steph Masun about the vital role of community, communication, and adaptability in emergency management.
With years of experience in the Cariboo Regional District's emergency program, Steph shares insights into the creation and continuity of an effective emergen...
How do you rebuild communities after wildfires, floods, and chaos?
In this episode, Tim Conrad and emergency management expert Stephanie Masun dive deep into the challenges of post-disaster recovery in British Columbia's Cariboo Regional District.
From the devastation of the 2017 wildfires to multi-year recovery programs, they share powerful lessons on teamwork, community resilience, and emergency management.
L...
Disaster communications isn’t just about fighting fires – it’s about connecting communities amidst chaos.
In this episode, host Tim Conrad discusses the intense challenges and strategies behind managing public relations during the 2023 British Columbia wildfire season.
Guest Jan Enns delves into her own experiences with evacuation and loss, while highlighting the critical importance of mental healt...
Can strategic planning and empathy transform chaos into order?
In this episode, Tim Conrad introduces Michele Toma, an information officer with expertise in research, analytics, and crisis communication strategies.
They recount their experiences during the devastating 2023 British Columbia wildfire season, highlighting the importance of humanity, empathy, and meticulous documentation in managing cr...
In the eye of the storm, communication is key.
In this episode, Tim Conrad and Kendra Stoner discuss the high stakes of emergency communication.
They discuss the challenges and rewards of managing emergency operations centres (EOCs) during British Columbia's intense 2023 wildfire season.
Kendra highlights the importance of effective communication, maintaining public trust, and the emo...
From the frontlines of wildfires to the heart of communities.
This episode dives deep into the gritty realities of disaster communications. Tim Conrad interviews Lloyd Piehl, an experienced information officer, about their harrowing yet impactful experiences during the 2023 British Columbia wildfire season.
Lloyd shares compelling stories of working closely with firefighters and community members, i...
When chaos strikes, communication is key. In this episode of the Wildfires, Floods, and Chaos Communications podcast, Tim sits down with Leila Daoud, an experienced public relations professional, to discuss the unprecedented 2023 British Columbia wildfire season.
Leila shares her insights on the challenges and benefits of operating in a fully remote Emergency Operations Center (EOC), highlighting the impor...
When wildfires rage, clear communication is the ultimate firebreak.
In this episode, Tim Conrad sits down with Mike Lupien, a public relations expert, to discuss his experiences during the 2023 British Columbia wildfire season and the infamous 2016 Fort McMurray fire.
Mike shares his insights on crisis communication strategies, the development of essential reentry guides, and the intricate dynamics ...
Navigating chaos with calm.
In episode one, Tim Conrad interviews Brie Thorsteinson-Ogle, an expert in strategic behavioural communication, about their experiences managing communications during the brutal 2023 British Columbia wildfires.
Brie discusses the critical importance of building trust, simplifying complex processes, and effectively engaging with communities under duress.
Together...
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