"We did do a study where we shared the story of the careful thought that went into products that were better for people and the planet … Then we administered the standard guest satisfaction survey, and what we found, Joan, was 150% increase in satisfaction, loyalty numbers… Why?...They equated it to service. They said, a hotel that goes out of its way to choose products that are better for me and the planet is a hotel that I have confidence is going to take better care of me while I'm there."
JoAnna Abrams on Electric Ladies Podcast
As conference season begins and then the holidays, a lot of us are traveling. The American Hotel and Lodging Assn. (AHLA) says 56% of American adults stay in hotels per year, and 77% of business travellers do. What's the impact on our health – and the planet of being in those hotel rooms?
Listen to JoAnna Abrams, Founder/CEO of MindClick in this fascinating conversation with Electric Ladies Podcast host Joan Michelson. MindClick is a supply chain product intelligence company specializing in the hotel industry. They tell us if furniture, carpets, beds, etc. in hotels have toxic chemicals, were made with renewable materials, if hotels use clean energy, etc.
You'll hear about:
● How MindClick measures the impact of the furnishings in hotels on our health and the planet.
● How corporate travel buyers decide which hotels their executives and employees need to stay in when they travel – and how MindClick intelligence helps keep their teams safe & sustainable.
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