What's a 'Tech Humanist'? – Kate O'Neill, CEO of KO Insights at Smart City Expo World Congress 2025

"One of the other important things about tech humanism to me is that the three-way relationship between business humans and tech is primarily about the relationship between business objectives and human outcomes and using technological capability to amplify that alignment, as opposed to using technology to amplify only the business objective side of that relationship. So really trying to think about how does a business meet the humans that it serves, and then how can technology be part of making that more effective and more successful so the business can succeed and the humans can have a better experience on the other side of that success."

Kate O'Neill on Electric Ladies Podcast

 Technology has infiltrated every aspect of our lives, yet do we really understand its relationship with humans? Everybody's talking about and wrestling with understanding artificial intelligence – AI – in their business, governments and lives, but not everyone understands the intersection between technology and the human experience. How can we maximize it?

Listen to self-described "tech humanist" Kate O'Neill, CEO of KO Insights and an advisor on these issues, including to the United Nations AI Advisory Board, in this fascinating conversation with Electric Ladies Podcast host Joan Michelson at the 2025 Smart City Expo World Congress in Barcelona, Spain.

You'll hear about:

●        Why humans are at the core of everything: "You're never more than a degree away from people downstream of the decisions that you're making."

●        Questions matter: What are the questions boards and leaders should be asking instead of just collecting data and making decisions as if humans are not affected?

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