Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:41):
Is Epcot the best full daypark? Should Genie be eliminated?
Should Disney Cruise Line swapPirate Night for something else?
And who's the greatest Disneyvillain of all time? These are the
kind of questions we tacklethis week on in or out, the segment
where I bring on guests todebate the big
(01:03):
and
small and fun Disney topicsand where you get to play from home.
So think about your own answeras you listen and let me know are
you in or are you out? Hellomy friend and welcome to WW Radio,
your guide to the Disney parksand experiences around the world.
I am Lou Mongello and this isepisode number 843. And whether this
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is your first time listeningor you've been with me since the
very beginning, thank you forbeing here and welcome home. Couple
of quick things before we divein. Please come be part of the community
and conversation over in theclubhouse@wwradio.com clubhouse watch
and chat with me this andevery Wednesday at 7:30pm Eastern
for WWE Radio Live on Facebookand YouTube. And get a weekly dose
(01:46):
of Disney in your inbox plus afree gift when you sign up for my
free weekly newsletterover@www.radio.com and when you're
ready to plan your next Disneyvacation. Trust my friends over@m
MouseFanTravel.com Just as Ihave for more than 18 years, they
offer custom personalizedvacation planning services that are
completely free to you. It'swho I use, it's who I trust. It's
(02:10):
who I recommend. You can findthem over@m MouseFanTravel.com and
as always, my friend and youare my friend whether we have met
yet or not. If you like theshow, please rate review and more
importantly, share it with afriend. It is the best way to help
others discover the magic andgrow our community. And also don't
forget to connect and chatwith me on social I am at Lou Mongello
on Instagram, Facebook andLinkedIn. But for now, sit back,
(02:34):
relax and enjoy this week'sepisode of the WW Radio Show. Welcome
back to another round of in orout segment where loving Disney is
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only half the fun. The otherhalf is going to be debating it.
Because I think one of thebest parts about being a Disney fan
is just how passionate we allare. We love the magic, but it doesn't
always mean that we see it thesame way. And I think that's what
makes it fun. And because ofthat, the in or out segment was born.
And joining me this week aresome longtime friends, fellow Disney
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parks and cruise line fans,fellow entrepreneurs and returning
speakers to my Momentum eventthis year. You may know him from
episode number 537, NativeAmerican culture in the Disney Parks
and Movies. He is Paul Gowder.He is the founder of powwows.com
way back 1995, right, theworld's largest, longest running
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website and community aboutand for Native American culture and
indigenous arts and heritage.Somebody else who like me is focused
on community and again,somebody who like me goes way, way
back. Paul, welcome back.
Thank you sir. Looking forwardto it.
It is good to see you againand also back on the show again.
I've known him for a long,long time from creator and marketing
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conferences. He is a contentcreator. He is a live streamer, a
visual marketing and AI expertwho teaches others how to leverage
AI for good, not evil. Andhe's also the host of Creator News
Live. He is of course the one,the only Jeff C. Thank you sir.
Excited to be here.
(04:23):
You look surprised at yourintroduction. You're like, oh, wait,
I was wondering.
If you get my name rightbecause you know, you, you said it
like wrong for like 20 years.So that's okay.
But I did, I, I, Jeff Shea,you know, whatever.
Like I'll answer to anything.
Well, good. I'm happy you'regoing to answer to anything because
today you are going to answerto anything because we're going to
(04:45):
play a little in or out. Andthis is very simply how it works.
I'm going to make a statement.Could be about the parks, the movies,
Disney plus Disney Cruise Lineand you as well as you, our friend
is sitting at home or at work,wherever. I'm not judging. I'm going
to tell us whether you are in,you agree or out. You don't. And
then you'll have about 30seconds ish or longer to make your
(05:09):
case, defend your stance andmaybe even try to sway someone to
your side. And again, ifyou're listening at home, I want
to hear your thoughts as well.Are you in or are you out? You can
share your hot takes over inthe clubhouse. I'll post all these
questions there at www.Radio.com clubhouse or you can be
called the voicemail. Be heardon the air at 407-900-9391. And in
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preparation for this, I wrotea lot of prompts just for you guys.
So I'm going to spin the nonexistent virtual wheel and see where
it lands first. Jeff, you seemnervous. Nervous?
I am not as well versed as onDisney stuff as like Paul and you
are. So I will just fake it iswhat I'll do. Like I do everything
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else in life.
Well, Paul was like, why areyou inviting Jeff? And now I understand.
Well, nervous first time? No,I've been nervous lots of times.
What movie?
See, See? We don't even know.
This is not going to go.
This is not bode well for the.
Only be the second time I everdid not air an episode of the show.
One day I'll tell the storyabout the other one that I didn't.
(06:19):
All right, I'll. Let's keepit. We'll start simple for Jeff's
sake. And Jeff, you can gofirst and then Paul. The best storytelling
in any Disney Parks attractioncan be found in Guardians of the
Galaxy Cosmic Rewind. Are youin or are you out, Jeff?
(06:43):
I am in. And the reason so thesecond run up would be Rise because
it's good. Tron isdisappointing. So yeah, I would say
yes because it just reallydoes. So I just took my wife for
the first time like a weekago. She had never been on it. She
loved it like we wrote ittwice. It was amazing. I think it
does a great job. So I willsay in.
(07:06):
Paul, I am out.
Oh yeah, it's wrong right offthe bat.
It's probably the most funyou'll have on an attraction in a
Disney park. But I think forme the best storytelling. And as
a Star wars fan, it hurts meto not say Galaxy's Edge, but Radiator
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Springs racers, even justwalking to the attraction at night,
there's. I don't think there'sany more immersive feeling than going
through Cars Land at night andthen getting on that attraction.
I feel like I am actually inthe movie there. I think that's the
best, best, best they've doneever. Love it.
(07:49):
Yeah. So I am going to. I'mgoing to agree with one of you, obviously,
and not so strongly disagreewith the other because Paul, I think
you're right and I think, youknow, we, we when we think about
storytelling, I think we. It'snot just sort of the retelling of
a story for people who arefamiliar maybe with the story or
with the intellectualproperty. It was interesting that
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both the ones that you guyschose are IP based as opposed to
original attractions like a,you know, a mystic manor or yeah,
pirate. Something like ahaunted mansion. So I think to your
point, Paul, the very firsttime I walked into Cars Land, I think
that story, that attractionbegins before you even get to the
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queue. I think it extends asyou exit the queue. I think Rise
does a good job of that too. Ithink the story begins in the land.
But I think even if you arenot a Cars fan or are familiar with
the story, I think the way itleads you through this sort of three
act play and has thesemultiple sort of wow moments, I just
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think from an attractionperspective too, it is visually stunning.
There's a little bit ofexcitement, there's a gamification
of it. Like I think it ticksall of the boxes in terms of what
makes for good storytelling.What else, what any other ones that
you think sort of would atleast be in the argument.
So Rise. Yeah, I mean I thinkRise is, is, is in that list. I think
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it, it is the most completestory. I guess I just don't, I don't
feel like I'm in the Star warsmovie on. I'm walking up to that
ride.
So in my defense when I said Ihave never been to Cars Land, which
I'm going to next year, so I,I don't have that experience. So
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I mean, I'm sure I'll changemy mind because Paul's always right.
But yeah, so the other one,because I. Once again, when you go
with somebody who hasn't beenfor a while and you experience it
through their eyes, I thinkRatatouille does a good job. Like
even in the queue going up toit. It's very short ride compared
to some of the other ones. ButI think they do a good job of making
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you feel like Paul's point ofmaking you feel like you're in the
movie, that's a really strongone for me. I think you feel like
you're in there andexperiencing the characters and the
scenes really, really deeplyin that one.
So yeah, yeah, I think some ofthe other ones that work well and
clearly we, the three of usneed to like a buddy comedy, we need
to do around the world tour soyou can experience all the different
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attractions and all the Disneyparks and then we can revisit that
question. But I also, I alsothink part of what makes a strong
storytelling attraction iswhen it's not based on a familiar
story or familiar IP and itcan tell an original story. Like
I will use, you know, again, Iknow it's in Hong Kong but it's the
first one that comes to mind.I think Mystic Manor is in the argument
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for possibly the very bestoverall attraction. Like a few. All
things being considered. Andone of these days, we'll have to
figure out a way to have somefolks who've seen all the different
parks talk about and maybedebate what is the quote unquote,
best attraction or the beststorytelling? Because it's completely
an unfamiliar story. It's noteven akin to the other haunted mansions
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that you have around theworld. And I think the way it brings
you in and instantly sort ofmakes you fall in love, not just
with the environment, but evenwith these characters that you're
unfamiliar with, I think aresome of the hallmarks of really,
really, really goodstorytelling. So, all right, let's
move on. Unless you haveanything else you want to add.
(11:31):
I was just gonna saystorytelling. You reminded me. We
went to Disney in Paris acouple years ago, and somebody had
told me to ask the story ofthe Haunted Mansion there.
Was.
I. I love the experience ofwhat happened. I wish the story was
incorporated more into theattraction. But we asked a cast member
and they spent five minutes,like, explaining this complete backstory,
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gave us all these details whatto look for in the attraction. I
thought that was a really coolthing, but it. That's not something
every. Every guest getsbecause they don't know to ask for
it. But that was. That was areally cool thing as far as a nice
story being told.
So I.
That.
That was almost one. And I hadliterally just come from Disneyland
Paris a couple weeks ago, andit was almost one that I put on there
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because 1. The story of thishaunted. And I think Phantom Manor
is the best of all of thebrother and sister Haunted Mansion
attractions. I think in termsof the exterior, the queue, the additional
scene that does not exist inany of the other haunted mansions.
I think there's a little bitof a scary factor to this that the
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other ones don't have. And toyour point, Paul, Phantom Manor is
not a standalone attractionbecause that story, which is very
deep. I am not a merch guy.I'm not a souvenir guy. They actually
sell a souvenir book about theHaunted Mansion, which is not just
about how it's made, but thestory, because you're right, it is
very, very, very well thoughtout. More importantly, it connects
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the story of the haunted ofPhantom Matter connects to Big Thunder
Mountain Railroad. It connectsto the entire environment of Frontierland.
So if you want to dig a littledeeper and peel back some of the
layers of that onion. There isthis very deep, rich, cohesive story
that, that you can put thosepieces together if you know where
to look or if you just buy the book.
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Yeah, that's really cool. Ilike the way they do it. Same thing
with what they're doing now onthe ships and the, what is it? The
Adventures. Not AdventuresClub, but the Adventure Society or
whatever it's called.
Yeah, the sca. The Society,Yeah, yeah, yeah. Something that.
And I think they're stillmaking the Disney plus show. I mean,
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again, there is this. Yeah,there are little pieces of the sca,
and we did a show about it awhile back around the world and on
the cruise ships. And I thinkit's not something that is necessarily.
It's sort of hiding in plainsight. Like it's there if you know
where to look for it, but it'snot something that's very clear.
I think there's greatopportunity to tell more of those
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SCA stories and bring thosecharacters to the forefront, because
they're even here in WaltDisney World, if you know where to
look. Jock Lindsay's Hangarbar. I'm looking at you. You can
find evidence of the SCA sortof scattered about. And I think there's
a method to the madness interms of laying the foundation for
all these stories to cometogether, not just in the parks,
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but possibly on the small andmaybe even on the big screen as well.
All right, let's move onagain. I'll keep it simple before
we start getting a little bitdeeper and we'll stick specifically
to Walt Disney World. Tell me,Paul, first, are you in or out? Epcot
is the best overall. WaltDisney World park or for a full day
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experience.
Oh, I'm out on that one. Imean, first of all, I, I, I, I have
to give Magic Kingdom the nodbecause I have a daughter that works
in Magic Kingdom and she wouldkill me if I didn't give her park
the nod. But with, what is it,like, over 40 something attractions
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in magic Kingdom? I mean, youcan't do it all in one day EP for
me. So I go to Epcot, like fora full day. I'm never going for,
like here. I'm going to hitall the attractions. Like, we theme
our days. Like, if we're goingto flower and garden or food and
wine, it's. And it's stillnever a full day for us. But if you
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do Magic Kingdom and you'retrying to hit some attractions, that
is a full long day to, toknock all of that out.
Jeff.
So I will Say, gosh, as muchas I love Epcot, I would. I'll be
out as well, because I. But Ialways go. Like Paul said, like,
I usually go. Food and wine isusually when we hit it. And so that
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is a full day. And with thenew rides, I think it is. But, you
know, and it depends. It's allseasonal. Like, it depends on where
you are in life and whereyou're hitting the festivals and
all that stuff. What park willbe a full day? I mean, for us, usually,
you know, Animal Kingdom is ahalf day, and we. We do that. But
(16:16):
I'm a Star wars nerd, so I canspend just a day inside of, you know,
Galaxy's Edge. So, yeah, I'mout. I'm out on that one, too. Even
much I love Epcot's one of myfavorite parks. But I'm just. I would
disagree.
Is it because you both thinkthat it just needs more, quote, unquote,
things to do? It needs moreattractions. It needs more to occupy
(16:38):
your days, especially if thereis not a foodie festival going on,
which is not very often these days.
And it's a slog to walk it,like, and you're in the state. You're
getting beat down by the sun.If you're up the top, like, and you're
like, gosh, we got to get downthere to France. Like, oh, my gosh.
(16:58):
You know, so. And like,sometimes, depending on what the
goofy fast pass have to do,like, okay, you're here. Then you
got to walk all the way acrossthe other one to get that ride. And
then it's just kind of. It'skind of crazy, and it just seems
like there's a lot of wastedspace. I know that they're refurbishing
stuff and things are coming,but I'm like, it feels like it just
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felt like some of the paintwas peeling a little time because
we spent a lot of time rightby the. I forget what it is. The
inside of where Soren is, therestaurant just cooling off for a
little bit because we were hotand it just seemed worn. And I love
that pavilion. And so anyway,that's just my random thoughts. Like,
(17:40):
I love it, but it needs a refresh.
But I think also, like, if youstart and go around the world, when
you complete that, you feellike you're done. So if it took you
two hours, you kind of feellike, okay, all right, we're. We're
out Reno. So it's hard to,like, go and spend all morning in.
It's not future world anymore,but the Front of the park and then
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you go and spend anothercouple hours going around the world
and then you feel like you'vecompleted something. Whereas like
Magic Kingdom, you cancomplete all of Fantasy land, head
over to another land and thenyou come back to the castle and you're
like, oh my God, we still havethis, this, this, this do. Yeah,
it just doesn't feel like aplace where I'm gonna go and do a,
(18:24):
you know, commando style,let's hit it at rope drop and then
we're gonna be there until thefireworks finish. We just never have
toured it that way.
Well, and only playing devil'sadvocate when you say completed your
way around the world, I thinkthat's a broad stroke of the brush.
Right, because sure, sure isit, you know, for you. And I'm sort
(18:46):
of assuming or presuming, youknow, completing your way around
the world is just making theloop. Right. You're sort of doing
drive bys of most of thepavilions where if you're a new or
first time guest or you justlove the parks, how many times are
you walking by each of thosepavilions and going in and exploring
all the way to the back ofChina and going through the shop
and seeing all the shows. Soit can be longer than the two hours
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or know hour, however,depending on how much you want to
do. Like, when's the lasttime, you know, anybody saw oh, Canada?
It's not even O Canadaanymore, it's Canada. When's the
last time you saw the Canada?You know, walked into the back and
saw. You want to talk? Firstof all, you want to. Jeff, you want
a place to go cool off, gowalk through the. Walk through the
(19:37):
gardens and past the waterfallinto that like outdoor. It's cool
and it's covered and it'sshaded and it's really, really nice
there, especially in themiddle of the summer. But again,
how many times are you goingto see the Canada show? How many
times are you going to seeImpressions to France? How many times
are you going to see the showin China? But I will also be out
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and agree with you. Like Ithink if I was picking a park to
spend an entire day, a lot ofpeople, you know, they look at my
pear shaped physique and like,oh, clearly it's Epcot for the foodie
festivals, but it would beMagic Kingdom. I think Magic Kingdom
is still from not just asentimental nostalgic perspective,
but just the place that Istill enjoy wandering and exploring
(20:21):
the most. I think there's ahuge repeatability factor to 99%
of the attractions there. Andwhile the food there might not necessarily
compete with some of the stuffthat you can get in Epcot, I think
for an overall full dayexperience, it's going to be Magic
Kingdom for me as well. Itwill never be Disney's Animal Kingdom
(20:42):
in August. Those words willnever come out.
So we would do, like, and itdepends, like, when my daughter and
I go together, like, after wego to Momentum, a lot of times we'll
hang out and do a couple daysat Disney, and a lot of times we'll
do two days at Epcot becauseshe's a foodie and she wants to try
every single thing, the pickleshake, all the stuff. That's her
(21:03):
thing. And we have fun, we goaround. But when my wife and I went,
we got a little tired, and shewould stop at the American and I
would go and get her food andbring it back. And I was like, the.
The food runner. And so itchanges, I think, who you with, what
you're. What you're trying todo. But, yeah, I think, like, if
people are going for the firsttime, like, I would. I always tell
them, do Magic Kingdom taketwo days so you don't feel rushed
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and you're going to miss ridesif you try to do it all in one day.
I just think that two days, ifyou've never been there before, that's
the perfect time so you don'tfeel rushed and you can enjoy the
time with your kids. Becausesometimes the happiest place on Earth,
if you see some of themparents, it ain't that. Right. You
know, like, it's like, Holycow, Dr. Spock, where are you?
(21:46):
Magicalmeltdowns.com righthere you go. To post fireworks on
July 4th is really where yousee. I always tell people, if you
want to really test the limitsof your familial bonds, get the whole
tribe together and then go toWalt Disney World on a holiday in
the middle, middle of summerfor like a week, and then see how
you come out the.
Other side and you'll feelbetter about your parenting style
(22:08):
as well. Like, if you want tofeel better, go to Disney in August
where it's hot, or go to,like, Walmart late at night or at
a state fair. Like, any ofthose, you will feel better about
yourself.
Our daughter called us aboutthree months into her college program
and said, thank you. Thank youfor being good parents.
Sometimes it takes them awhile to realize. Right, right.
(22:29):
Yeah.
They'll have that moment.Like, wow. My parents don't. Are
not that awful. They're.They're pretty good. Yeah.
It's give ep, go back toEpcot. I'll give Epcot some credit
for. One of the things we likeabout it is the. It, it is a little
more free to explore in Rome,whereas I feel like when you're in
a magic kingdom, it is go, go,go. One of our favorite days ever.
(22:51):
It was on Brook's first trip.We took all the grandparents and
they decided to go back.Kelly's mom and my parents decided
to go back to the hotel andlike, bow out for the day again.
It really test your bonds,trying to make everybody go to a
park every day. So the threeof us went to Epcot and we just let
Brooke like Rome on the WorldShowcase and it was that, ah, let's
(23:17):
just relax. She met with tonsof characters and we just explored
and walked through the. So Iwill give Epcot some credit. It is
a more, it can be a morerelaxing, enjoyable, like just kind
of choose your own adventure,not being forced to, you know, get
that next reservation for the,the, you know, the next attraction
on your list or whatever. So Ido like it for that, but it still
(23:40):
doesn't feel like a place I'mgoing to spend my entire day every
time.
Yeah, I think to your point,Paul, it's, it's. What kind of day
do you want to spend in theparks, right? Are you trying to just
sort of like you going for thethrills, you're trying to hit as
many things. You're trying tojust have a, you know, a foodie type
of day, whatever it is. Areyou going with first timers that
sort of may influence what thequote unquote right answer to that
(24:02):
might be. But Jeff, I thinkyou said something about Lightning
Lanes and Genie plus and like,figure, you know, it's gotten a little
bit more confusing andchallenging to navigate the parks,
especially if you are a firsttimer and trying to understand, you
know, Genie plus and LightningLanes. So tell me, are you in or
(24:25):
out? Jeff first and then,Paul, Walt Disney World should eliminate
all of the paid line skippingservices like Genie and Lightning
Lane and just go back to theold original paper fastpass system.
Are you in or are you out?
(24:46):
This is a hard one. So I willsay, gosh, out, because I don't know
if it would be better if theywent back. I mean, it's hard to remember
that far back. Lou, I'm not asold as you, so it's hard to think
about that. But when I hate itthat, like, I was there Just seriously,
like a week or two ago. AndI'm just like, I'm so blessed that
(25:10):
I'm able to do this. This issuch an added expense for everybody
who is doing this for thefirst time. Like, I hate it that
these people. Like a lot ofpeople. And when I grew up, this
is what we did. Like, I don'tknow how my parents did it. I know
we ate sandwiches out in theparking lot. I just know it. And
we did not stay on propertyfor sure, but we were able to go.
(25:31):
And I'm like, if we would havehad to buy fast passes and then like,
oh my gosh, that is notincluded. You have to buy that extra
on top if you want to go toRise or all this stuff, which I would
have wanted to do when I was akid. Like, it's just almost impossible
for me to think about some ofthe families that I would love to
experience Disney for thefirst time and they can't. Like,
they would get there and theywould be frustrated. They would wait
(25:51):
in line for three things. Infact, this. I was speaking at an
event. This lady was tellingme she swore off Disney until this
thing because she had ahorrible experience. She went with
somebody who said they knewwhat they were doing and they waited
in line the entire day and gotto write three things. Like, that's
not fun. And so to youranswer. I don't think it would be
better, but I think they needto fix it or something. I don't like
(26:14):
surge pricing. I don't likethat kind of stuff that they do.
I just. I hate it that it's anadded expense, but people will pay
for it. I bought it becauseit. You have to almost if you want
to see some of the parks. AndI hate that about. It's an added
surcharge. So I don't know ifthat answer your question, but that's
how I feel though.
This is a tough one. You know,I. I've seen. Is it. Lynn tested
(26:39):
that, did a. Did a studyshowing that if you did away with
fast passes and everythingcompletely, that lines would actually
be shorter. I don't know, butI think I'm in with a caveat. I think
they need to keep it, but theyneed to go to the system that Disneyland
had a few years ago. I. Idon't remember what that was called,
(27:01):
but. Max pass.
Yes, please.
Let's go back to that or. Oreven the Tapu Tapu system that they
have at Volcano Bay, which Iknow they just did away with, but
I think that I like the paidsystem in that you can. You can have
a little more freedom. Youcan. If you're willing to do it,
(27:21):
you can skip the lines. I likeall that. The paper fast pass system.
I hated having to do the. The,you know, sprint at the front. You
know, to get your Toy Story,Midway mania thing, you know, you
had to just take off and run,leave the family behind. I don't
want to go back to that. Butas it currently stands, it is way
too complicated, way tooexpensive as having a travel agent
(27:42):
in the family, trying to seeher explain to new guests how to
do all of this, and thengetting text messages or phone calls
while people are literallystanding in the middle of Magic Kingdom.
Oh, my God, what do I do?It's. It's a little. It's gotten
too complicated. They justneed to go back to something simple.
But still, it has to be a paidsystem. I think at this point.
(28:05):
Yeah, I agree. Surprisingly, Iagree with both of you. Like, I'm.
I'm out. Ish. I. I do think,because I think we've all had this
same thing. So Disney World. Iwant to Disney. What do I need to
know? I'm like, wait a minute,slow down. How much time do you have?
Or you get an email like, hey,I'm going for the first time. Like,
how do I make sure my kid getsto write everything? And I'm like,
you know, I need three hoursto type this out for you. I do think
(28:29):
the system is complicated andto a certain degree, cumbersome.
And I think, unfortunately,it's overwhelming for the average
guest who, if you don't knowwhat you don't know, and you're just
like, oh, let's go to DisneyWorld for the first time. We don't
need to do research ahead oftime because it's like going to any
other park. It's notespecially. Walt Disney World is
(28:49):
its own animal. There's acertain. Again, I have this nostalgic
affinity for the paper. Fastpasses. There was something about
having that tangible thing inyour hand. I love being able to get
fast passes and then pay themforward to somebody else. If I knew
I wasn't going to use them, Iwould always try and get extras and
pay it forward. And then eventhat started to get more complicated
(29:10):
in terms of when you could getit and return times and things like
that. I do think that a paidsystem works and is beneficial. And
I. I changed my opinion onthis as I started to travel to some
of the overseas parks where Ido think it's done well, and it's
done much simpler, whetherit's Premier Pass or Priority Pass.
(29:33):
So for example, if, you know,I just went to Disneyland Paris and
didn't have any sort of, youknow, you can do like a Premier Pass
which will give you like onesort of Lightning Lane access to
all the attractions. Or youcan buy them like you can in Tokyo.
You can buy them a la carte.So we wanted to ride Tower of Terror.
There was a 55 minute wait. Wedidn't have a lot of time. For me,
(29:56):
the $9 that I spent to skipthe line and just have to wait five
minutes for my return time wasmoney well spent. When I was there
with my daughter who all shewanted to see was the Lion King show,
it was pouring rain, it was atwo hour wait. We got. We didn't
realize a line. The queueextended so far out so early. When
I realized that and said, oh,I could just buy one for the next
(30:18):
day, you have a separateentrance, you have special seating.
That was the best $15 I spent.And considering, you know, what it
cost you to sort of quoteunquote, walk in the door, that I
think is, is wise money asopposed to being, you know, sort
of pennywise and dollarfoolish sometimes. But it's simple.
You just go in, you pick theattraction that you want, you pick
your return time and that'sit. Or you can get sort of a day
(30:41):
long, you know, park wide passthat will give you access to all
the included attractions onetime. It's just much simpler and
it doesn't take that long tounderstand or explain. So you're
able to walk into those parksrelatively blind and not be like,
whoa. If you did not plan outyour Lightning Lanes and Genie pluses
six months in advance, youalready going to sort of be behind
(31:03):
the veritable eight ball. So Ithink there is a system and process
that could be simpler, that'smore accessible, but also has all
of the benefits. If you wantit, that option is there, but it
also will not preclude youfrom being able to ride and do everything
that you want if you don'tmind waiting a little bit longer.
And I think it needs to bemore clear about what ones are not
(31:27):
included with Lightning Lanebecause I don't know how many times
I walked past cast members whoare sitting there explaining, like,
rise isn't available for like,I know you have Lightning Lane, but
you can't use it for this. Imean like I multiple times in multiple
parks. I heard that thinglike, why is it? Why can't I do flights
of passage. Like, I don'tunderstand they did. It's just. It's
not clear. And I'm with you,Lou. I think they need to. It's fine
(31:49):
having a paid tier. I get itbecause it makes money and it's great
for people who want to skipthe line, but I think it just needs
to have better instructionsand more of a flat tiered kind of
a thing for it.
Yeah, I forgot the part aboutParis. We did the Dayong pass where
you could just get one ride oneach one. That was so incredibly
(32:11):
simple and it made. We didboth parks in one day and rode everything
we wanted to ride. It was sucha great experience and so easy. Right.
We didn't have to think aboutit. We just made our way around the
park and jumped in a line. Itwas great.
So sort of a. A quicksupplementary in or out question
(32:32):
to this as we were talkingabout the. These, you know, sort
of being able to skip theline. Disney should add the option
for paid lightning lanewhatever experiences for character
meet and greets in the parkswhile you're in or out. I'll give
you a second to think I'm nota huge character picture kind of
(32:54):
guy. But sometimes you arewith people that want to do it in
these lines, especially forthings like, you know, you go to
Mickey's not so scaryHalloween party, people will wait
three, four hours to meetJack. I mean, that's your whole ticket
is going to. So characters fora lot of people are very, very important.
And I wonder if something likea paid lightning lane experience
for character meet and greetscould be a viable option and how
(33:17):
it would be received. So areyou in or out?
Don't they have that alreadyfor lightning lanes, for like, Ariel's
Grotto and stuff? Isn't that.Can't you get, like, in there to
get a picture with like, Arielat the lightning lane or. No. Am
I wrong?
Maybe it'll show you how manytimes I've tried to get a lightning
lane.
I just saw it when we walkedby and I thought that was an option.
Maybe I. That may be wrong,but I think you're right, Lou. I
(33:40):
think that would be a. A goodoption for those parents if they
could know that, yeah, I'mgoing to get a picture with, you
know, this character who mydaughter is. That's the whole reason
we're sneaking here. Like,yeah, I think that would be something
because I think it's not everycharacter. It's certain characters
that everybody wants to thinkwith and so on. Having it that way
would work.
Yeah, I think it could bereally beneficial for parents. I
(34:03):
don't. It'd be complicated howthey implemented especially.
Yeah.
Like you're saying at theparties they're not in a traditional
queue, they're sometimes justout. But like Princess Fairy Tale
hall and things like that. Ithink they're. I think they already
are. I think you're right,Jeff. But I mean if I could go to
the, the Halloween party andknow that I'm gonna get all the characters,
(34:23):
I, I would probably pay forthat. We've never waited in those
lines just because. Yeah, it'syour whole party. It's crazy. It's
an awesome picture to get withall seven dwarves in Snow White.
That would be really cool. ButI'm not waiting two hours for that.
Yeah, I do like how they do,you know, characters in most of the
other parks around the world,for the most part a kind of free
(34:45):
roaming. Like you don'tnecessarily have to queue the same
way you do in world. It's avery sort of unique animal here.
You go to Tokyo, you go toDisneyland and you'll just find them
sort of wandering around, evensometimes interacting with each other
as well. This is going to sortof lead me to the, the next one.
(35:05):
We were talking about theHalloween party and I was thinking
about Magic Kingdom and thethings that are coming to Magic Kingdom
and the new show that's inDisney's Hollywood Studios and the
excitement for and theanticipation for more villains. People
have been asking for it foryears. We are finally starting to
get it into the parks. Solet's switch over to Disney Cruise
(35:26):
Line and tell me, are you inor out? Disney Cruise Line should
replace Pirate Night withVillains Night at Sea. Jeff, then
Paul.
I would say out. I just think.And here's why. Pirates are accessible
for everybody. You slap on aneyepatch, you can go to the party
(35:46):
and they give you a littlebandana. I mean, I mean, I think
the villains thing would becool. I think maybe a special cruise
would be a villains thinginstead. I just think it's so much
inside of the tradition of itand like it's easy for kids to dress
up for it. Every kid wants tobe a pirate. I just think it's kind
of a no brainer. I would hateto see it go away. But of course,
Disney's all about change andeverybody loves change at Disney.
(36:08):
So you're just saying thatbecause you have a giant pirate beard,
you've been growing for 30 years.
I know. It's that's exactlyit. It's hard to glue on every morning.
But yeah.
Oh, this is tough for mebecause we, we don't do Pirate Night
much anymore and I'm. There'sparts of it we're just not a fan
of, but it is really popular.So I think I'm out with it being
(36:28):
replaced. However, I wouldlove to see like a Marvel Day at
Sea. Can we get a Villains Dayat Sea? Bring back the villain show.
Yes, I'm all in for that.
Yeah. I think the heroes andvillains theme of the Disney destiny
is going to prove to be very,very, very going back to again storytelling,
(36:50):
leveling up experiences beyondcharacter meet and greets. You're
going to have these sort ofwalk and play experiences with characters
that you're not just going toline up to get a picture and with
or have a short conversationwith, but you're going to meet them.
My expectation is you're goingto meet them in the grand hall, you're
going to meet them in certainspaces and they are going to take
you on these sort of littlemini adventures going around. So
(37:11):
I think, I think that is goingto be a huge attractor for a lot
of people because the heroesand villains are not just, you know,
Marvel heroes and villains orit's across Disney, the entire sort
of Disney movies and TV aswell. That will lead me to my next
(37:31):
inner out question. As long aswe're talking about villains, Chernobog
is the greatest or worst,however you want to define it. Disney
villain. Are you in or are youout? I'm leaving it vague ish enough
for you to interpret thishowever you want. He is the best,
(37:53):
the greatest, the worst Disneyvillain. Are you in or are you out?
Paul, you're first becauseJeff is asking Jeeves, what is a
Chernobog?
No, I know I have my laconiccards has him on it. So there. Take
that.
Yeah. Jeff started. Startedcollecting packs. So I am out. A
cool villain, but classicDisney villain. I'm all in on Hades.
(38:18):
But like you just said, it'smore than just Disney. It's more
than just Marvel. If we'regoing to go with the greatest villain
of all time, it's Darth Vader.No question.
Yes.
Interesting. Yes.
Yes. So, and I think you'vehad this conversation. I'm out. By
the way. I don't think he is.I don't think because you think of
recognizable being the mostrecognizable. I don't think he is
(38:39):
the one. It was reallyinteresting. So Jody hadn't seen
the fantasmic show in a while.And we had gone, we went back, we
got the dining package and didthat and he's in there. And Jody
thought how scary it was forkids. Cause it is kind of an intense
with the dragon and the snakeand like there's parents leaving
with their kids, right? Likethey were getting up because it was
that scary for them. And Ilaughed and pointed fingers and no,
(39:01):
I wasn't that guy. But I'mlike, it was pretty intense and he
was featured a lot of in it.But the best Disney villain I still
and you've talked about. Louis the, I can't remember his name
all of a sudden the cardinalin hunchback for Notre Dame.
He's Judge Claude.
He is bad news, man. So like,I don't know if he's the best one.
I think I would go with Hadesjust because he's kind of funny.
(39:23):
But yeah, I would. I'm out on that.
Yeah, I didn't know. I didn'tknow if I had ever asked this question
before. And even if I had, Ithink it's interesting to hear different
people's thoughts because I, Iagree with you. I think Claude Frollo
is probably not one that comesto mind first. Like nobody's walking
around like with a ClaudeFrollo like T shirt on or like a
Claude Frollo, you know,Labubu hanging from their, their.
(39:46):
But he's, you know, unlikesome of these other villains, like
he's, he's not a creature,he's not a monster. Like he's us,
right? He's just bad, right?He's, he's this supposedly respected
public official and he's not,you know, a witch or a sorcerer.
And I think that's part ofwhat makes him so chilling is, is
(40:07):
what his, his drive andmotivation is. It's pride and fear
and lust and this incrediblesense of self righteousness. Like
these are all very humanemotions that we all understand.
I think sometimes if we'rehonest with ourselves, sometimes
we like wrestle with and if wesort of put a mirror up to our own
(40:28):
flaws, sometimes we see someof what, you know, we see in Claude
Frollo. And I think like a lotof like so many of the villains that
we love to hate or hate tolove, like he thinks he's the hero.
Like he doesn't think thathe's evil. Like Hades knows he's
evil. He knows he's a bad guy.Scar is a bad dude. Like he's just
(40:51):
proven that over and overagain. But he thinks he's doing God's
work. And you know, he hasthis like moral justification for
what he does that is, youknow, it's, it's real and relatable
and sometimes historicallyreal. And I just think that I keep
thinking to hellfire. Andagain, when you think of incredible
(41:15):
pieces of music, especially,you know, villains have their own
themes.
Oh yeah.
I think it is such a dark,complex song. I mean the guy has
a key, has a completemeltdown. Like he has an absolute
psychological breakdown. Andyou know, he sings about something,
you know, that is very not Grated and very not Disney in terms
(41:37):
of his lust and desire forEsmeralda. And he's got, you know,
self loathing. He's a very, Ithink, you know, now that we are
semi adults, I think we canappreciate more of what he is going
through and sort of the realworld atrocities that we see. And
(41:58):
he like, you know, he's likethreatening like the soul. Like you
know, most people. Villainswant like your treasure or your kingdom.
No, he's like, I'm going to,you know, go for. Yeah, you know,
your, your soul. And I thinkbecause he's not fantasy and think
it's more of a reflection.It's, you know, sometimes you don't
have to have horns to be anevil villain or a big Jeff.
(42:23):
If you're going to go onmusic. Come on, Vader. I mean that's
probably the most recognizablevillain song ever.
Yeah.
Most unappreciated villain, Ithink as far as like merch and seeing
him in the parks. 22 movies ittook to build Thanos up. Why do we
not have more of him in thepark? Surely they sell the glove
or whatever.
Right, right.
And you see some InfinityStones. But how is he not on more
(42:45):
merch, more present in some ofthe things.
Yeah, well, he's coming toDisneyland. You know, when I get
the King Thanos e ticketattraction finally in Avengers campus.
Yeah, that'd be great.
I have a follow up for you.What are you guys thoughts on. And
you can shut me down, Lou, ifthis is not. But when they're taking
the villains and turning theminto good in their sequels or story.
(43:09):
Melissa Fent. Right. Or evenWicked, like the whole show. The
movie Wicked is. Oh, she'sreally good. Like they're doing that
with like they probably gonnado a scar and like what are your
thoughts of them rewriting thestory to make the villain good at
the end?
You know, if it's not part ofthe villains? You know, there's the
(43:30):
hero's journey. If he's notpart of the villain's journey to
have the red arc in the story,then I don't like sort of changing
who the villain is to makehim. And that's part of the reason
why I chose Chernobog as sortof the launching point for the discussion.
(43:50):
Because. And I think for someyou could make the argument. Because
I was a lawyer, I can make anargument both ways. You could say
he's the goat of Disneyvillains because he is pure evil.
There's no like, Thanos. Yougo like, oh, I understand. Like,
his as whacked out as theywere to him. His motivation was good.
(44:10):
I'm trying to help the peoplewho survive by getting rid of the
half that don't. Chernobogisn't bad because he had a rough
childhood or wasn't invited toa christening. Like, he's, you know,
not trying to steal powers.I'm not trying to take over the kingdom.
He's just pure evil incarnate.And he doesn't need a backstory.
Right. Like, you don't need toknow anything about where. Tell me
(44:32):
about your childhood.Chernobyl. What did you. Did your
father not hug you? Like, hedoesn't have to say a single word.
And I think part of what is sopowerful about him is that he communicates
that dread just through pureanimation and music and not saying
a single word.
Yeah, yeah, yeah, I agree.
(44:54):
So, and I think, and I, I haveto find it. Like, I know there's
like a quote like about Waltand, and his feelings about Chernobog
and sort of his love ofChernobog. And I think, I think he
still holds up. Like, I thinkyou can still watch now. Yeah, it's
still that whole movie. Andthere's, there's portions of that
movie that are, areinteresting and freaky, but. But
(45:17):
are legit scary.
Yeah, like the horse skeletonriders. They're showing that on the
water curtain in Fantasmic.And kids are like, what is this?
This isn't Mickey. You know,like, they're freaking out.
All right, let's see. Let's goback to the parks a little bit because
(45:39):
as we were talking, I wasthinking about over time how experiences
have changed, how guestsexpectations have changed. So. And
you know, the two of you arevery forward thinking in terms of
technology and things likethat. So tell me, are you in or out
(46:02):
that the real sort of futureof Disney and more specifically the
Disney parks experiences, isnot necessarily in bigger parks and
more ip, but smallpersonalized guest experiences. Think
like tailored adventures andcustomized and personalized interactive
(46:23):
stories and even maybe smallerthemed boutique almost style cruises
and experiences. So it's notnecessarily bigger, but it is more
about maybe even some changesin the hospitality industry as a
whole.
Hmm.
(46:43):
So am I in or out on technology?
So what you're asking, are youin or out on smaller, more personalized
experiences for guests? Right.I think we maybe don't want to just
be passive observers to bigthings. We want it to be more about
us, more about our individualexperiences as opposed to some of
the, you know, personalizationover scale.
(47:05):
So I think. I think I'm in.And I'm just gonna jump ahead of
you, Paul.
Sorry.
One of the things is, youthink back. One of the things that
I like, interactiveexperiences have been a part of Disney's
storytelling forever. BecauseI go back and I think when I was
a kid, when I went throughHaunted Mansion and I saw the ghosts,
hitchhiking ghosts. And thenthey were in my car.
(47:27):
Holy.
That's interactive. Like, thatis personalized thing. Like, that
was really cool. Which ghostyou're gonna get. And it was funny.
This time I got the ghost withthe beard, and it threw the beard
on me. And I'm like, thatdidn't really work. They should have
done the research.
But foreshadowing.
But I think those kind oflittle, little touches and technology
is getting easier and easierfor. To make those things personalized
(47:48):
for us and face recognitionand, like, cameras and I mean, all
the things that we can do now,I think those smaller, intimate things
are going to hit harder. Andthere's gonna be more of those. Like
the cars at the end of HauntedMansion, those kind of touches where
it's like, oh, I can evenargue that cosmic rewind is the same
(48:10):
way. Like, what song did youget? That's what everybody asked.
When you get off that ride,like, what song did you get? Like,
we were really hard. Judy waspraying for September and she didn't
get it, and she was so mad.But those little pieces, those interactive
things are going to be moreand more important in the storytelling
process. How the tech is goingto work, I'm not really sure. I don't
think we're all going to strapon things on our face right now.
(48:32):
Ick. And ooh. I'm just like,no, thanks. They don't even clean
those glasses good enough forme. I'm, like, dipping them in Purell
when I'm putting them on. So Ithink there's going to be more and
more of that thing. I'm allfor it because I think the storytelling,
it continues as they releasenew rides like Rise, like you're
breaking out kind of a thing.That whole like, hey, you're in the
(48:52):
rebellion now. That's going tobe more and more, I think in those
customizable smallerexperiences around the parks. That's
just what I predict.
I'm in, but for a few caveats.Technology is great and I think it
can help tell stories, but I'min for smaller experiences that focus
on.
(49:12):
The.
Actors and the, the castmembers. And so here's a couple of
where places I've seen it andI think it's foreshadowing of what's
to come. I mean, I regret Inever got to go to the Star Wars
Hotel, but from what I'veseen, that's a great example of how
they can use actual castmembers to tell incredible stories
(49:32):
with technology. But on theDisney Treasure, the, I can't remember,
it's a Jungle Cruise themedimprov show that was super interactive,
super fun, very low tech, butman, that was an incredible experience.
(49:54):
That kind of stuff is awesome.They also did another show in the
atrium with the same group of,of actors. Jungle Cruise themed,
that kind of stuff isincredible. I think I mentioned to
you guys at creator camp, Iwent to, to Halloween Horror Nights
for the first time and thatthat's not a small intimate setting.
(50:16):
That's, it's big. But I thinkthat's where you can see they're
using incredible technology,incredible production, along with
the human element to tell veryimmersive stories. I, what I would
love to see is them takeDisney, take that kind of idea and
have a, a paid ticket inGalaxy's Edge or Avatar and have
(50:42):
that kind of experience andsuper immersive with actors and technology
and let us explore the landand interact with the same thing
like the Star Wars Hotel, butput it in Galaxy's Edge. I mean,
take my money, right? I'm inon that. Especially if they, they
do it right and keep it to asmall number so that it is actual.
(51:03):
You know, you get that feelingand that actual personal experience.
But I think, yeah, if we cancombine the two, the technology with
some of the, the humanstorytelling. Man, there's, there's,
they're already doing somecool stuff and I can't wait to see
what they're going to do withthe Destiny and what you're talking
about, the, you know, theplay, play acting and stuff like
(51:24):
that. I, I think that, thatthey're going to really have to lean
into that. The scale of WaltDisney World is is getting tough.
You know, you're talking aboutthe characters can't walk around.
It's because there's too manypeople. Even at Halloween Horror
Nights, they've had to pullback with Art the Clown walking around
a little bit because he,there's just too many people trying
(51:45):
to interact with him. So I, Ithink smaller is going to be the,
the, the thing that makes someof this happen. And it's going to
be, it's going to be more oflike a concierge type thing. It's
going to probably going to beexpensive, probably going to be separate
tickets. But yeah, I thinkthat can be really the future of
some of the storytelling.
(52:06):
Yeah. So I'm going to cheatbecause it's my game and I can, I'm,
I'm both in and out. Right. SoI'm in on it. But I'm going to qualify
it and say the potential forbeing out because like you said,
Paul, is it. Are we talkingabout things that are concierge level
experiences? Are theyadditional hard ticket? Right. We,
we want to continue to try andmake the parks and experiences as
(52:30):
accessible in every sort ofway to as many people as possible.
Right. When money starts tobecome a barrier for experiences,
you never want to like, younever want to exclude somebody simply
because of money. Right. Andthen, you know, having to tell your
kid, well, we can't do thisbecause we can't afford it. That's
hard. Right. And I don'tthink, you know, anybody wants that,
but in order, but sometimesyou need that in order to have some
(52:54):
of these things. Look, I thinkit's not even just about money. And
Jeff, it's not just abouttechnology. I think there is this
growing trend in not justhospitality, but I think entertainment,
which is personalization overscale. And I think for Disney, I
think there is huge potentialfor this. And I don't think it's,
it's necessarily another. It'sa fifth gate or a billion dollar
(53:17):
attraction. It's maybe some ofthese smaller, deeper, more immersive
offerings that make guestsfeel. Which I think goes back to
what Walt's intention was tomake every guest feel like they are
not just watching, but theyare the character or even a main
character in their own story.I think technology can be leveraged
(53:39):
to do that with AR and VR andsome, some other ways to do that.
Hopefully not meant by youstaring at your phone. You know,
and I thought about this whenI was just on. We did our WW Radio
Group cruise on the Seine on ariver cruise, which is A much smaller
(53:59):
vessel than a Disney Cruiseline ship. Right. Where you might
have 4,000, 5,000 people here,there's maybe 175 people. And I was
like, you know, so Disneypartners with AMA Waterways Adventures
by Disney Nat Geo and so theyare using another company's fleet
of ships and laying over anAdventures by Disney or Nat Geo experience.
(54:21):
I'm like, huh, I wonder ifDisney's next step is much like they
did with the big Red boat.Well, we've watched, we've learned,
we've seen what the guestreaction is. Now maybe it's time
for us to build our own fleetof ships. And I'm like, what would
a. And I don't know, I'mhesitant to use the word luxury,
but for lack of it, what woulda like star Cruiser but literally
(54:45):
on the water, what would ahundred room Disney ship with, you
know, rotating themedsailings, like a Marvel Mystery Cruise
or a, you know, a cruisethemed towards like Epcot Culinary
Adventures or Disney PrincessRetreat, whatever you want to call
it. But these like adventuresby Disney, these smaller, more personal
(55:11):
scales, like these sort ofstory driven journeys where you were
a character in the narrative.Paul, you talked about cast members
and characters and actors andI'm a thousand percent in like bring
back Streetmosphere tomorrow,raise my ticket price, I don't care.
But having those actors andlocations and other things that are
(55:31):
tailored to you and your storythat you are trying to tell and I
think the technology islayered on that. I think MagicBand
and play Disney Parks and someof the AR stuff could offer some
of these real time, almostadaptive experiences. Right. So imagine
like, you know, a Galaxy'sEdge Star wars mission or a Haunted
(55:54):
mansion themed like mystery.That would change based on your choices
on your actions on yourprevious Disney visits, which is
what I think magic band andGenie and all that was part of what
the foundational vision forthat was, was we're going to collect
all this data, we're going tobe being able to see what you do
(56:16):
and trends in what you do topersonalize your experience in the
parks. Right. And makesuggestions on what you think they
think you might want to ridenext. But I think there's ways that
you can do that if guests wantit with a deeper level, almost of
a gamification. Right. Youcan, there could be, you know, secret
(56:38):
moments and things that youcan reveal and storytelling access.
So I think the vision is lessis more. Right. It's not massive,
it's more sort of micro magic.And so it's not about Paul. You talk
about sometimes the parksbeing so crowded. It's not about
squeezing more people into theparks. It's about creating these
(57:01):
smaller, personal,unforgettable moments for fewer people.
Does it maybe come at apremium? I don't know. I think there's
ways to sort of scale that foreverybody and then maybe have other
layers. But it. It goes backto the reasons why we go and the
reasons why we go back, whichis, you know, it's storytelling and
(57:21):
emotion and memory at the core.
So one of the things that Iwanted to. What did I jump in front
of? What did I jump.
I'm thinking. I'm thinking theriver cruise. And I'm trying to find
my credit card so I can sign up.
Now I know so bad. He cost me.I'm going to go on February for his
(57:42):
Destiny cruise. I mean, like,just take my money. Anyway, what
I was thinking is. And I. Wegot to. It'd been a while since Jodi
had been there, but the DapperDans were doing their thing on Main
Street. And we stopped andthere was a huge crowd that started
to gather and they were doingtheir little interactive, you know,
the gong thing. They have alittle, like these new things that
they sing with the littlechimes, which was really, really
(58:02):
fascinating and cool. And I'man AI guy, so, like, I think with
the rise of AI, people aregoing to want these live experiences.
And it wasn't just we crowdedaround and watched them sing. They
interacted with the audience.And like, even the Casey Corner piano
player, I would like to seemore of those things because to me,
those are interactive improvkind of things that draws a specific
(58:26):
crowd in. Usually it'ssomebody who's been to the park.
They don't. You know, we likethe Dapper Dance. We want to hear
them. We're not in a rush togo get in line for something else.
We want to enjoy some things.So I kind of think it's like a Tier
2 visitor who's been there fora while, but that just brings people
back. Like, and we spent. Wewent to two of the Voices of Liberty's
concert inside of the AmericanPavilion. And because we love them,
(58:46):
we love the acapella stuff andwe know they're. They're top rate.
I would love to see more ofthose kind of things popping up around
the park that draw people in.There's an interactive. It's not
just I'm sitting downlistening to somebody play a guitar.
It's this interactive kind ofback and forth kind of A thing. I
think more and more as this AIslop comes on the Internet and we
see all this junk thateverybody wants those experiences
(59:10):
again. They want to go andhave fun with some live music and
stuff. So that's, I would loveto see more of that.
Yeah, I, you know, you'rethinking about. Lou, you mentioned
smaller experiences. I thinkDisney is listening to that. If you
look at some of the thingsthey've done, they promote like the
Moonlight Magic for DVCmembers as an exclusive, smaller
(59:30):
thing. Some of the after hoursparties were, were marketed as. It's
a, you know, a smaller crowd.There's smaller ships coming. Right.
I, I think Disney hears us onwanting to do that and I think back
on in some of our favoritememories like when Brooke was little,
that day we spent at Epcot.One of the things that made that
(59:52):
really special is when she metCinderella. There was nobody else
there and brooke spent like 10minutes with her. She got down on
her knees, talked with her.They were trading pins. The suffrage
ladies on Main street, we tookpictures with them so many times
that they started recognizingBrooke over the years and they would
be excited when they saw heragain. That kind of stuff. It, it's
(01:00:14):
hard, it is hard to do atscale and they, they have gotten
rid of some of it, but thosecan be really impactful. So yeah,
some of that's going to haveto come at a premium price. But there
are little touches like thestreetmosphere that they could put
back in and really make animpression on people. I hope, I hope
(01:00:34):
we see more of that.
Yeah, I think, I think itreally is twofold and the way I framed
it was, was very intentionalbecause I think it's twofold in that
there are physically smallerexperiences. Right. For less guests
in smaller spaces. But thereare also smaller in terms of the
projection of the story.Right. This is not a single story
(01:00:56):
that everybody is experiencingat the same time. They are smaller
stories that are personalizedto us and for us and maybe even by
us. And I think Galaxy's Edgehas done that a little bit with the
Play Disney with the Data Padapp, which I think has potential
for so much more. I think thisis the very, very first scratching
(01:01:17):
of the surface of how ourdevices can be implemented to personalize
our story if you want it. ButI think there's also low tech, no
tech versions of that too.Whether it's with cast members, whether
it's with just the wayexperiences are created. I don't
think that we, I think there'sthis continuing growing trend that
(01:01:39):
we don't necessarily just wantto be passive observers in an attraction.
We want to play it right.Whether it's Midway Mania, whether
it's web slingers, we want tobe able to play it not just as like
it's a video game, but we wantto have some control. We want our
story to be almost unique tous because those are the things that
we take away from our Disneyparks and cruise line experiences.
(01:02:04):
You don't necessarily go homeand tell the story about how cool
this attraction was. You gohome and tell the story about that
cast member interaction, thatunique thing that happened to you
or your daughter or your wifeor whatever it might be. And I think
this invites and can fostereven more of those types of opportunities.
(01:02:26):
I think the potential to gosmall is huge. So I would love to
know what you listening athome or the car or in that thing
they call a gymnasium. Thinkabout any or all these. I will post
them over in the clubhouse.You can come and comment there over
at www.radio.com clubhouse.I'd also love to know if you are
(01:02:47):
in and out on any of these,you can be heard on the air. I will
call. You can call thevoicemail at 407-909-9391 and I will
play your in or out answer onthe air. Paul and Jeff, thank you
guys both for being here.Again, I did my very best to try
and explain who you are andwhat you do and where people can
(01:03:07):
find you at the beginning. ButJeff, then Paul, in your own words,
who are you, what do you doand where can people find you?
Yes, Jeff, C is the name. It'sspelled S as in Sam, I, E, H I before
E, especially in C. And so mymommy told me to memorize it so I
keep it up. Yeah, you can. Wedo a show. Lou and Paul have both
(01:03:27):
been on multiple times. We doit every Friday at 10am Central.
It's called Creator News Live.We talk about the creator economy,
what's going on there. Somecool stuff but would love for you
guys to come there. And youcan also join my email list@jeffc.com
news. We have a lot of fun inthe email community. Paul's a big
part of that, so we'd love tosee you over there.
(01:03:50):
So first, Lou, you, you leftone off and I want to say I'm all
in on momentum. If you'relooking for a conference or workshop,
come to how much did he.
Pay you for that?
He knows my Venmo. Yeah. SoI'm all in on Momentum. Come join
us there. It's going to be agreat weekend. I'm really looking
forward to that. So I foundedpowwows.com almost 30 years ago.
(01:04:12):
It is a place for anyone tocome and experience and connect with
Native American culture. Ifyou are looking for a powwow to go
to, they're open to thepublic. Anybody can come. Powwows.com
powwow101 and I will teach youall about what to expect at your
first powwow. And then on theother side, I, I help creators and
entrepreneurs really createthe life they love. Helping you build
(01:04:34):
community, grow your emaillist, and making your business thrive.
So you can find out all aboutthat over@paulg.com I will link to
all of that.
I wasn't paying attention, butI will link to all that in the show
notes over@wdwradio.com youknow what, Jeff? We, you know, we
should do, we should like hopon a train and go with Paul to a
(01:04:55):
powwow. Like experience our pow.
I've always wanted to see whatit's like.
Yeah. And we'll. And we canlive stream the whole thing so.
And mock him unmercifully.Yeah, yeah, yeah.
And yeah. Guys, you, you are abig part of the reason why Momentum.
And I know I'm, I'm biased,but why I think momentum is such
a special conference andyou're so generous with your experience
(01:05:18):
and expertise and so generousto help other people turn what they
love into what they do. Andyou guys have changed lives in ways
that you probably don'trecognize. Not just because of what
you do with the content youcreate, but in the way that, that
you help people so selflessly.I appreciate you guys in not a creepy
kind of way. I love you bothas well. This is a lot of fun and
(01:05:39):
we will definitely have to doit again. Are you in or out? The
Boat House is the bestrestaurant in Walt Disney World.
In. I had their crusted. Theirseared coriander tuna is amazing.
It's fantastic. But I'm out.Polite pig.
Just selection.
Yeah, it's, it's the bourbon.You got to go for the bourbon. And
(01:06:00):
the barbecue is pretty good too.
It's not bad.
Yes. Paul is somebody wholiterally brings bourbon. He brings
bourbon with him on vacation.
He bleeds bourbon.
That's right. It's time forthis week's Walt Disney World trivia
challenge. We can test yourDisney knowledge with a fun question
(01:06:21):
about the history of hiddendetails or classic sounds from the
parks. If you enter an answercorrectly, you can enter for a chance
to win a magical prize packageand this week's trivia contest is
once again brought to you bymy favorite foodie event of the year,
which we are getting ever soclose to. It is of course the Swan
and Dolphin Food and WineClassic. Now in its 16th year. It
(01:06:42):
takes place Friday, November14 and Saturday, November 15 from
5 to 9pm with more than 4049different food dishes, the most ever,
an entirely new menu from pastyears, hundreds of beverage tastings
around the world, two newbooths from the newest restaurants
on property including BourbonSteak by Chef Michael Mina, two new
five course signatures tastingexperiences with Chef Michael Mina
(01:07:06):
or Chef Todd English, liveentertainment and did I mention that
your ticket gives youunlimited food? And I'm smiling because
I'm excited. Unlimited foodand beverage samples and there are
plenty of other additionaltasting experiences available as
add ons. It really is one ofthe true highlight events of my year,
food and otherwise. And if youlove Disney and food and having a
(01:07:27):
great weekend, you are goingto love it too. Tickets are on sale
now and you can get all thedetails over at Swan, Dolphin food
and wine classic.com and justlet you know I had a sneak peek of
some of the new menu itemsitems this year including an incredible
slow braised wagyu beef shortrib, stir fried rice, a chirashi
bowl, pan fried shrimp andpork dumplings, oyster sliders and
(01:07:51):
so much more. I am moreexcited for this year's event than
ever and hope to see you onthe causeway this November. Now before
we get to this week's triviacontest question, let's go back review
last week's and select ourwinner. So on the last episode I
asked you to tell me what wasthe very first Nighttime Spectacular
in Epcot. Thanks to so many ofyou entered, got this one correct,
(01:08:12):
got creative with youranswers, or remembered that in October
1982 Carnival de Lumiere wasEpcot Center's very first Nighttime
Spectacular which debutedshortly after the park opened. It
celebrated internationalfestivals through music and fountains
and images that were projectedon these large rear projection screens
(01:08:33):
mounted on barges on WorldShowcase lagoons. Other barges had
fountains and fireworks.Everything was synchronized and controlled
using Apple computers, whichwas very cutting edge at the time.
But the caveat was you couldonly see it clearly from a limited
section of the lagoon betweenthe Mexico and Canada pavilions.
And so while it was very shortlived, it really did lay the groundwork
(01:08:53):
for some of the later and Ithink more ambitious like a new world
fantasy that came out in 1983and ultimately illuminations. And
so I took all the correctentries, randomly selected one, and
last week, you were once againplaying for a WWRADO keychain, stickers
pin and a mystery prize that Ibrought back for you from our Adventures
(01:09:14):
by Disney on the Seine andfrom Disneyland Paris. And last week's
winner, randomly selected isAlyssa Board. So, Alyssa, congratulations.
I will package up your prize,get it out to you right away. And
if you played last week anddidn't win, that's okay because here's
your next chance to enter inthis week's Walt Disney World, I
(01:09:35):
think easier trivia challenge.So it is spooky season in Walt Disney
World because even thoughHalloween's on October 31st, it basically
starts in August. But Idigress. I love Halloween. I love
all the spooky stuff and Ilove the Haunted Mansion, which,
as I'm sure you know, has apet cemetery outside. What famous
(01:09:55):
character from another Disneyattraction can be found laid to rest
there as a tombstone tribute?What famous character from a now
extinct Disney attraction canbe found there as a tribute via tombstone?
You have until Sunday, October12th at 11:59pm Eastern to go to
www.com click on this week'spodcast. Use the form there again,
(01:10:16):
this week you're gonna playfor the keychain, the stickers, a
pin, and another set ofmystery prizes from our Adventures
by Disney River Cruise andfrom Disneyland Paris, maybe even,
maybe it's even Phantom Manorthemed. So good luck and have fun.
(01:10:39):
That's gonna do it for thisweek's show. Thank you again for
listening and for being partof the WWEO family. I'm insoran co
incredibly grateful to and foryou. I hope you found some magic
in this week's show and thatyou just sort of feel better because
of it. I will apologize. Iknow this week's show I missed a
couple of weeks. It's onlybecause I was traveling and wasn't
able to put together a show intime. I promise I will try my best
(01:11:01):
not to let that happen again.Although this week I'm actually leaving
again for New York City tocover New York Comic Con. You can
follow along on Instagram. I'mat Lou Mongello and if you're going
to be at New York Comic Con,let me know. If you'll be there.
We can maybe say hi on theshow floor. And if you enjoyed this
week's show, please helpspread the word, share it and tell
a friend. And please rememberto be kind. Choose the good. Have
(01:11:25):
a great day. And even bettertomorrow. And once again, thank you
for letting me share a littlebit of the magic with you. Have a
great day. Have a great week.So, until next time. See ya. Well,
it sounds pretty good. Infact, that's just the right spirit.