Excellence In Healthcare Podcast
Welcome to the Excellence In Healthcare Podcast—the premier podcast for healthcare leaders committed to building high-performing organizations and creating lasting impact for the patients, teams, and communities they serve. Hosted by Jarvis T. Gray, healthcare strategist, executive coach, and Founder of Healthcare Excellence Advisors, this show explores the leadership, strategy, operational excellence, and innovation practices that drive sustainable healthcare transformation. Each episode features conversations with healthcare executives, industry experts, innovators, and transformation leaders who are navigating the complex challenges facing healthcare today. Together, we uncover practical strategies, proven frameworks, and real-world lessons that help organizations align people, priorities, and processes to achieve measurable results. Whether you're a CEO, COO, CNO, physician leader, quality executive, department director, healthcare entrepreneur, or emerging leader, you'll gain actionable insights to strengthen leadership, accelerate execution, improve performance, and build a culture of excellence. Topics include: • Leadership Excellence and Organizational Culture • Strategic Planning and Execution • Operational Excellence and Performance Improvement • Healthcare Innovation and Artificial Intelligence • Workforce Engagement and Leadership Development • Quality, Safety, and Patient Experience • Rural and Community Healthcare Transformation • Healthcare Entrepreneurship and Growth Strategies • Change Management and Organizational Transformation • Future Trends Shaping Healthcare At Healthcare Excellence Advisors, we believe that better healthcare starts with better leadership. This podcast serves as a platform to share ideas, amplify best practices, and showcase the leaders who are shaping the future of healthcare. Join us each week as we explore what it truly takes to achieve excellence in healthcare and build organizations that thrive in an increasingly complex world. Because better healthcare starts with better leadership.
Episodes
What determines whether a healthcare organization achieves true excellence or remains stuck in cycles of fragmentation, misalignment, and stalled progress? Why do some executive teams with talented leaders still struggle to create sustained organizational performance?
In this episode of the Excellence in Healthcare Podcast, Jarvis T. Gray invites you to look beyond individual brilliance and explore how leadership sys...
What holds even the most talented, well-resourced healthcare organizations back from true, lasting excellence? In an era of workforce shortages, financial strain, and constant initiatives, why do so many health systems remain “busy but not better”—despite the passion and commitment of their teams?
In the premiere of the Healthcare Excellence Framework Masterclass, listeners are challenged to rethink...
What does healthcare excellence really look like in an era of rapid change, operational complexity, and growing demands on leaders at every level?
Healthcare organizations are under unprecedented pressure: workforce shortages, mounting financial constraints, rapidly evolving technology, and the challenge of sustaining transformation while delivering high-quality care. In the season finale of the Excellence in Healthc...
What does it take to lead meaningful, system-wide transformation in healthcare—and why do even the best strategies often falter at the implementation stage?
In an era defined by pandemics, rapid AI innovation, workforce volatility, and unprecedented organizational complexity, how can leaders cultivate resilience, trust, and sustainable excellence?
In this episode of the Excellence in Healthcare Podcast, Ja...
What does healthcare excellence look like when leaders drive change, embrace innovation, and build cultures where every voice matters?
In today’s rapidly evolving healthcare environment, organizations are challenged to balance operational demands, deliver superior outcomes, and adapt to new technologies—all while fostering team engagement and driving sustainable transformation. But what sets high-performi...
What is the hidden cost of ignoring employee wellness in healthcare organizations and small businesses?
In an era of workforce shortages, operational pressures, and rising burnout, leading organizations are taking a new look at how workplace wellness—and the lack of it—directly impacts performance, retention, and organizational health. As the lines between personal wellbeing and professional contribution ...
What stands in the way of meaningful transformation—not just within organizations, but for the leaders and teams driving our industry forward? Why do some changemakers create lasting impact while others struggle with execution, misalignment, and burnout?
In this revealing Health Biz Spotlight episode, host Jarvis Gray explores how healthcare leaders can harness the power of personal and organizational transform...
What does healthcare leadership excellence look like in an era of generational workforce shifts, complex personal challenges, and relentless industry transformation?
Today’s healthcare leaders are under intense pressure—not just to meet performance targets, but to build resilient, empowered teams and shape organizations that can thrive in uncertainty. How do the most effective leaders cultivate true excel...
What does it truly take to transform organizational culture in healthcare—and why do so many “DEI” initiatives fail to create lasting impact?
In an era where workforce engagement, retention, and culture are critical to performance, most healthcare organizations struggle to move beyond surface-level diversity, equity, and inclusion programs. Instead of building real culture change, efforts often stal...
What does healthcare excellence look like amid policy uncertainty, workforce shortages, and the rising role of AI?
As community health centers face new funding realities and expanded expectations, leaders are being called upon to reimagine care delivery, strengthen mission alignment, and build resilient organizations. In this candid episode of the Excellence in Healthcare Podcast, Dr. Craig Glover, CEO of a leading c...
What separates a thriving private behavioral health practice from one struggling to navigate today’s workforce shortages, shifting technology, and rising patient demands?
With mental health needs on the rise and telehealth breaking down barriers, how are innovative clinician-entrepreneurs building scalable, high-impact psychiatric practices—while sustaining quality, access, and a commitment to patient-cen...
What does it really take to build a high-impact healthcare business in an era defined by complexity, workforce constraints, and competing priorities?
For healthcare leaders and entrepreneurs, transforming clinical expertise into scalable, patient-centered businesses isn’t just about passion—it’s about vision, strategy, and overcoming real-world barriers that most never discuss. In this episode of th...
What does true healthcare transformation look like at the intersection of brain health, nutrition, and lifelong caregiver support?
Healthcare leaders know that clinical excellence depends on holistic approaches that create lasting change for patients and communities. But transforming health behaviors—especially for special needs populations and caregiver circles—remains an ongoing challenge. In this thoug...
Guest: Miles Gloetzner, Founder & Executive Director, Inhora Home for the Dying
Host: Jarvis T. Gray, The Quality Coaching Co.
Episode Highlights
- Introduction to Inhora Home for the Dying
Miles shares the mission behind Albuquerque’s only nonprofit hospice home, providing 24-hour care at no cost to families. The home focuses on a community-powered, volunteer-driven approach, prioritizing both dignity a...
Hosts:
- Jarvis T. Gray – The Quality Coaching Co.
- Jillian Martin – Founder, Vala Medical
Episode Overview
In this Small Business Spotlight episode, Jarvis T. Gray sits down with Jillian Martin, the founder of Vala Medical, a Cape Cod-based hormone clinic specializing in bioidentical hormone management and medical weight loss. They discuss Jillian's entrepreneurial journey, the challenges and breakthr...
Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Dr. Nancy Moonstar, author and psychologist, “A Man’s Guide to Intimacy”
Episode Highlights
Introduction
- Jarvis T. Gray welcomes listeners to the Health Biz Spotlight series, focusing on healthcare and wellness entrepreneurs. (00:00)
- Dr. Nancy Moonstar is introduced as an author and psychologist specializing in men's intimacy and connection. <...
Host and Guest
- Jarvis T. Gray, Healthcare Business Strategist, Founder of the Health Biz Accelerator Community
- Keisha Pinnock, Founder & CEO of KeiP Consulting LLC and Aja Wholistic
Episode Highlights
- Keisha's Healthcare & Entrepreneurial Journey
- Started in a doctor’s office, mentored by a practice administrator
- Transitioned from business administration to healthcare administration
- Became a c...
Hosts & Guest
- Jarvis T. Gray — Host, The Quality Coaching Co.
- Austin Perkupile — Guest, Regional Vice President of Strategy at Advent Health (Kansas City)
Episode Highlights
Opening & Leadership Mindset
- Austin Perkupile shares a guiding Jim Rohn quote on the balance and nuances of effective leadership (00:29), emphasizing the value of finding a middle ground and continuous improvement in ...
Featured Guests
- Jarvis T. Gray — Host, Healthcare Business Strategist, Founder of the Health Biz Accelerator Community
- Barbara Ann Palmer — CEO and MAP Executive Coach, BP Life Coaching Services LLC
Episode Highlights
1. Embracing the Current Season as a Leader
- Barbara Ann Palmer shares her focus on embracing change and alignment, viewing her current business phase as a necessary transition to re...
Host: Jarvis T. Gray, The Quality Coaching Co.
Guest: Tanya Iverson, CEO and Fitness Coach, Your Personal Best Fitness (YPB)
Episode Overview
In this episode, Jarvis T. Gray sits down with Tanya Iverson, a fitness coach and entrepreneur, to explore her journey from broadcast journalism to launching her own boutique fitness business focused on helping women regain health and confidence. Together, they discuss growth...
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