Mrs. Mashgalopsis Uber Eats Complaint

Tricia is getting difficult calls from some Uber Eats patrons since starting to use the app, and Danielle calls as the horribly impossible Mrs. Mashgalopsis!

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Episode Transcript

Speaker 1 (00:00):
Don't answer the phone. Elvis Duran, the Elvis Duran phone tapp. Oh, Danielle,
Danielle has the phone tap? What's it all about? It?
All right? So Chloe is the manager at a restaurant
that works with Uber Eats, and her employee Tricia, has
been getting very difficult calls from customers since they started
working with the food app. By the way, I love
Uber eats. They deliver food too from some of your

(00:22):
favorites use all the time. So I called Tricia as
miss mushcallopsis. Oh boy, and I have my own problem.
But there is a point where I kind of come
out of character because they're both in the same room
and I have to kind of explain to her what
I needed to do. So just listen and you'll all
falls to heap. All right, let's listen to Danielle's falls
to help to help you. Yeah, I don't think the

(00:43):
food was very salty. So I was told call for
a refund.

Speaker 2 (00:47):
Did you call this order in?

Speaker 1 (00:49):
No? I used the Uber Eats ma Masa. Marvin told
me all about it, and he put off on his phone.
But the food was so salty and it was terrible,
and I got high cholesterol so I need a refund.

Speaker 2 (00:59):
I'm all right. If you order through Uber Eats, you're
going to have to call their management and deal with them.

Speaker 1 (01:05):
But it would call them. I used the app, you know,
the app on the phone. Nowadays they all the kids
they using the app, so I used to.

Speaker 2 (01:11):
No, we definitely work with a bunch of different delivery
services here, but unfortunately that's the third party delivery service.
So so you used an app and we don't We
don't know this, and.

Speaker 1 (01:24):
I don't want appetizers. I already had the boot and
it was too salty. That's why I want to refund.

Speaker 2 (01:29):
We as the restaurant can't issue the fund to you
because you used a third party app.

Speaker 1 (01:35):
Don't know a party. I just want my money back
because it was too salty. So you can just refund
that on that Uber app and we'd be good.

Speaker 2 (01:42):
We don't have control over over the apps that you use.
Go in your up and hit the button that's like
speak you.

Speaker 1 (01:50):
Know you're scamming me? Are you scamming me? Because listen,
I've said one thousand dollars to a prince in India
and I'm still waiting for my millions. That's still How
do them.

Speaker 2 (01:57):
I assure you this is not a scam. The food
was delivered.

Speaker 1 (02:02):
Young lady. Young lady, you're taking up a lot of
my time. I got my law and order repeats coming.
Can you just give me my money back? Please? No?

Speaker 2 (02:08):
You know what, ma'am, I'm I.

Speaker 1 (02:10):
Do you hate old people?

Speaker 2 (02:11):
I think no? I love them old people. Now, I
promise you that what I need you to call the app?
Huh call the app?

Speaker 1 (02:20):
Are you saying I need a nap? Just because I'm
all don't mean I need a nap.

Speaker 2 (02:24):
Maybe you do need a nap, but that's not the
point here. The point is that I cannot help you. Lady.

Speaker 1 (02:29):
How about you write down my name and then you
can give me my reform. It's mash good lapses, m
A s H collapses.

Speaker 2 (02:37):
Can I give you to my manager? Yeah?

Speaker 1 (02:39):
Could I talk to the manager. Maybe the manager can
put my phone back in then put on my app.
Can I help you, ma'am Chloe. I want you to say,
oh my gosh, I'm so sorry she called you a bitch.

Speaker 2 (02:49):
Oh my gosh, I'm so sorry she called you a bitch.
I never called her a bitch.

Speaker 1 (02:54):
And she said I'll never get my money back. Say
that to that, and she said, you'll never get your
money back. Yeah, yeah, she said, no, I don't tell her.
I told her you called the app. I'm so sorry
you're offended by her making fun of your last name.
I'm so sorry she offended your last name.

Speaker 2 (03:10):
And she could be right even about her last name.
I can't even I don't even know what her last
name is. She she just said letters and then she's mumbling,
and she's like going on and on about this nap
and an app. And I need you to apologize to
missus Moscow. I am going to anyone. This is crazy.

(03:31):
I'm not even supposed to be working today, So you
wise to worry about refunding her if you apologize, I
didn't have to worry about refining her in the first place.
She went through very Just apologize that it's all going
to go away.

Speaker 1 (03:44):
Hello, this is Daniel man Arroll from Elvis Durant in
the Morning show. You just got phone tapped.

Speaker 2 (03:49):
Wait what.

Speaker 1 (03:53):
Was in on it?

Speaker 2 (03:54):
Oh yeah, come on, I'm not even supposed to be
working today.

Speaker 1 (04:00):
The Elvis Duran phone tap. This phone tab was pre
recorded with permission granted by all participants. The Elvis Duran
phone tap only on Elvis Duran in the morning show.