July 1, 2024 • 3 mins
Israel had to complain about a trip he was just on, so Danielle calls as a very crappy customer service agent.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Don't answer the phone, Elvis Durand. The Elvis Durand phone
tapped Hello, Danielle. All right, it comes to us from Daylin,
who says, my boyfriend Israel and I went on vacation
to PuO da Conta and we had some problems with
the trip. So I wrote a little letter complaining I
want you to call my boyfriend from the hotel, with
the follow up from my letter saying, Hey, I just
(00:20):
want to address some things that your girlfriend was complaining about.
So that's what we did. Oh, she's listening in by
the way, because you're going to hear her voice in
the background. Oh good, here we go. Your phone tap Hello,
mister Israel Martinez. Please, yes, Hi, this is Cheryl Lindy.
I'm calling you from Zoey B Travel.
Speaker 2 (00:38):
Yeah.
Speaker 1 (00:39):
I received a letter complaining about the bye.
Speaker 2 (00:43):
Yeah, yes, yes, that was The food was horrible and
then now to reseerve to go eat anywhere was a
pain and a butt every time we reserved.
Speaker 1 (00:55):
Well, I'm sorry about your stay. Unfortunately, there's nothing we
can do. I mean, you only at about two thousand dollars,
so that was actually the cheap end of the vacation packages. Yeah.
So I don't know what kind of service you really expected.
Speaker 2 (01:08):
Well, what I was expecting was better food quality. Would
you guys announced that you have lobster all the time,
there was no lobster, because every time we talked about food,
the first thing everybody said was, oh, when you get
there's unlimited lobster all over the place. You know what,
we a lobster.
Speaker 1 (01:23):
Want to be honest, when you're cheap like that, that's
what happens.
Speaker 2 (01:27):
Okay, well, okay, so I like your attitude if you
have this little spiky attitude with me, or well, this
is what you got and for being cheap, this is
what you got. I mean, if you would have announced
that this was the kind of services we were going
to get, we would have paid the extra money and
we would have gone to the right place.
Speaker 1 (01:41):
Well, how do I know that you have more money
than you put down?
Speaker 2 (01:44):
How do I know that you have other choices if
you don't offer them?
Speaker 1 (01:46):
Well, how do I know that you're just not a
cheap person?
Speaker 2 (01:50):
How do I know that you're trying to sell cheap stuff?
Speaker 1 (01:52):
I don't sell cheap stuff.
Speaker 2 (01:53):
I got nothing to talk to you about no more.
I will just cause this with a credit card company,
and that said, yeah, listen.
Speaker 1 (01:57):
Why are you even on the line A line? But
I'm not calling to talk to you. I'm talk to me.
Speaker 2 (02:02):
I don't care if you want to talk to me.
I'm no one's gonna pay you or not pay you,
So you decide what you want to do.
Speaker 1 (02:06):
Your girlfriend doesn't have money, you don't.
Speaker 2 (02:08):
Know how to speak to people. Obviously your business Okay,
let me. Isn't that you get paid? Right?
Speaker 1 (02:13):
Yes?
Speaker 2 (02:14):
I so we have to talk about if we got
to talk about anything, maybe we would have gone with
an agency that knows how to give people quality stuff.
I got one more result.
Speaker 1 (02:24):
I can resolve it very quickly.
Speaker 2 (02:25):
Ready, you can't result anything, Oh yes, I can. Are
not capable of doing anything. Obviously, goes there and screams
of people, and that's all you do, trying to scare
off people with your little screaming. And you don't scare me.
Speaker 1 (02:35):
I can resolve it. You know why.
Speaker 2 (02:37):
There's nothing to be resolved. What's gonna be resolved is
you're gonna give us a credit. We're gonna pay.
Speaker 1 (02:42):
Okay, let's Israel one second.
Speaker 2 (02:44):
And now it's not even about the damn money. It
is not about you listen you you know what, you're
gonna give me a call them. I'm not gonna pay
that company a damn saying nothing.
Speaker 1 (02:54):
Okay, Israel, calm down two seconds.
Speaker 2 (02:56):
You do what you gotta do.
Speaker 1 (02:57):
Here's what I gotta do. I gotta tell you you've
just been sounde tapped. This is Daniellevenarrow from Elvis Duran
in the Morning Show. And you got phone tapped.
Speaker 3 (03:07):
You know, you know that stations that I always listened
to the morning and you're always criticizing me. You're never
gonna get on one of those things. Oh no, you're
too smart for that.
Speaker 2 (03:21):
You got me I hater for doing that.
Speaker 1 (03:23):
The Elvis Duran phone tap.
Speaker 3 (03:27):
This phone tab was pre recorded with permission granted by
all parties.
Speaker 1 (03:31):
The Elvis Duran phone tap only on Elvis Duran in
the Morning Show
Don't answer the phone, Elvis Durand. The Elvis Durand phone
tapped Hello, Danielle. All right, it comes to us from Daylin,
who says, my boyfriend Israel and I went on vacation
to PuO da Conta and we had some problems with
the trip. So I wrote a little letter complaining I
want you to call my boyfriend from the hotel, with
the follow up from my letter saying, Hey, I just
(00:20):
want to address some things that your girlfriend was complaining about.
So that's what we did. Oh, she's listening in by
the way, because you're going to hear her voice in
the background. Oh good, here we go. Your phone tap Hello,
mister Israel Martinez. Please, yes, Hi, this is Cheryl Lindy.
I'm calling you from Zoey B Travel.
Speaker 2 (00:38):
Yeah.
Speaker 1 (00:39):
I received a letter complaining about the bye.
Speaker 2 (00:43):
Yeah, yes, yes, that was The food was horrible and
then now to reseerve to go eat anywhere was a
pain and a butt every time we reserved.
Speaker 1 (00:55):
Well, I'm sorry about your stay. Unfortunately, there's nothing we
can do. I mean, you only at about two thousand dollars,
so that was actually the cheap end of the vacation packages. Yeah.
So I don't know what kind of service you really expected.
Speaker 2 (01:08):
Well, what I was expecting was better food quality. Would
you guys announced that you have lobster all the time,
there was no lobster, because every time we talked about food,
the first thing everybody said was, oh, when you get
there's unlimited lobster all over the place. You know what,
we a lobster.
Speaker 1 (01:23):
Want to be honest, when you're cheap like that, that's
what happens.
Speaker 2 (01:27):
Okay, well, okay, so I like your attitude if you
have this little spiky attitude with me, or well, this
is what you got and for being cheap, this is
what you got. I mean, if you would have announced
that this was the kind of services we were going
to get, we would have paid the extra money and
we would have gone to the right place.
Speaker 1 (01:41):
Well, how do I know that you have more money
than you put down?
Speaker 2 (01:44):
How do I know that you have other choices if
you don't offer them?
Speaker 1 (01:46):
Well, how do I know that you're just not a
cheap person?
Speaker 2 (01:50):
How do I know that you're trying to sell cheap stuff?
Speaker 1 (01:52):
I don't sell cheap stuff.
Speaker 2 (01:53):
I got nothing to talk to you about no more.
I will just cause this with a credit card company,
and that said, yeah, listen.
Speaker 1 (01:57):
Why are you even on the line A line? But
I'm not calling to talk to you. I'm talk to me.
Speaker 2 (02:02):
I don't care if you want to talk to me.
I'm no one's gonna pay you or not pay you,
So you decide what you want to do.
Speaker 1 (02:06):
Your girlfriend doesn't have money, you don't.
Speaker 2 (02:08):
Know how to speak to people. Obviously your business Okay,
let me. Isn't that you get paid? Right?
Speaker 1 (02:13):
Yes?
Speaker 2 (02:14):
I so we have to talk about if we got
to talk about anything, maybe we would have gone with
an agency that knows how to give people quality stuff.
I got one more result.
Speaker 1 (02:24):
I can resolve it very quickly.
Speaker 2 (02:25):
Ready, you can't result anything, Oh yes, I can. Are
not capable of doing anything. Obviously, goes there and screams
of people, and that's all you do, trying to scare
off people with your little screaming. And you don't scare me.
Speaker 1 (02:35):
I can resolve it. You know why.
Speaker 2 (02:37):
There's nothing to be resolved. What's gonna be resolved is
you're gonna give us a credit. We're gonna pay.
Speaker 1 (02:42):
Okay, let's Israel one second.
Speaker 2 (02:44):
And now it's not even about the damn money. It
is not about you listen you you know what, you're
gonna give me a call them. I'm not gonna pay
that company a damn saying nothing.
Speaker 1 (02:54):
Okay, Israel, calm down two seconds.
Speaker 2 (02:56):
You do what you gotta do.
Speaker 1 (02:57):
Here's what I gotta do. I gotta tell you you've
just been sounde tapped. This is Daniellevenarrow from Elvis Duran
in the Morning Show. And you got phone tapped.
Speaker 3 (03:07):
You know, you know that stations that I always listened
to the morning and you're always criticizing me. You're never
gonna get on one of those things. Oh no, you're
too smart for that.
Speaker 2 (03:21):
You got me I hater for doing that.
Speaker 1 (03:23):
The Elvis Duran phone tap.
Speaker 3 (03:27):
This phone tab was pre recorded with permission granted by
all parties.
Speaker 1 (03:31):
The Elvis Duran phone tap only on Elvis Duran in
the Morning Show
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