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November 12, 2024 4 mins
Bonnie has been having some dentures issues, so Danielle calls her back from the company and absolutely sucks at customer service!

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Episode Transcript

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Speaker 1 (00:00):
Don't answer the phone, Elvis durand the Elvis durand phone's happened?
All right, Danielle, tell us all about your phone?

Speaker 2 (00:06):
All right?

Speaker 1 (00:06):
Well, Kelly called wants us to phone tap her mom, Bonnie.
Bonnie's been having some issues with her dentures for a
long time now, so she was waiting for the company
to call her back. So I'm going to call as
a rep from the company and let her know what
her dentures, what's gonna happen with her dentures? What could
possibly go wrong here? Yeah?

Speaker 2 (00:24):
All right, here's Daniel's phone tap.

Speaker 1 (00:26):
Hello, Hi, Bonnie, this is Melissa. I'm calling from Elan Dentures.

Speaker 2 (00:31):
Oh, you finally got back to me. I called you
like a.

Speaker 1 (00:38):
Well, we're really busy here, so I'm really sorry we
didn't get back to you sooner. But you know what
seems to be the problem.

Speaker 2 (00:44):
Oh, these dentures are terrible. They move in my mouth
and there's a there's like a.

Speaker 1 (00:54):
There's a what I can't can you speak up? I
can't really hear you.

Speaker 2 (00:58):
Click. Well, that's because I can't talk. My dentures click.
I try to eat and I.

Speaker 1 (01:06):
Can car dentures are the best that there is, and
so it's obviously the person putting the dentures in their
mouth that's the issue.

Speaker 2 (01:12):
What is your name?

Speaker 1 (01:14):
My name is Melissa?

Speaker 2 (01:15):
Melissa.

Speaker 1 (01:16):
Do I give you a tutorial on how to put
your dentures in?

Speaker 2 (01:19):
No? I know how to put them in my mouth?

Speaker 1 (01:22):
Obviously not. Did you buy denture cream to put them
in the denter adhesive?

Speaker 2 (01:26):
Young ladies, don't be stupid. Of course I did. I
tried to eat corn.

Speaker 1 (01:32):
On the cob and okay, wait a minute, let's just
stop there. What the heck are you doing eating corn
on the cob with dentures?

Speaker 2 (01:40):
You said I could when you sold them to Okay,
first of all, you never talked to me on the top.

Speaker 1 (01:46):
Okay, what's wrong with corniplets?

Speaker 2 (01:48):
You can?

Speaker 1 (01:48):
Don't put a can, stick them in the pan and
eat those. What the hell would you eat corn on.

Speaker 2 (01:52):
The cob with d to do with? What? I cheat?

Speaker 1 (01:54):
Because dres I eat? Oh my god, can you hold
on a second, please just hold on? What we got
another one on the phone. This one is eating corn
with her dentures, and she's complaining that it's our fault
because she's eating corn on the cop and her I
don't know what it is with old people. I swear
to goodness they're just so stupid. Yeah, how stupid is

(02:19):
that you eat corn on the cop about seventy five
years old? You don't eat corn on the cob with
her wrinklely mouths? So ridiculous? Hello, what did you? I
didn't say anything, I was.

Speaker 2 (02:30):
I heard you. What do you mean you heard me?

Speaker 1 (02:32):
I had you on hold?

Speaker 2 (02:34):
How stupid are you? I heard you talk about old people?

Speaker 1 (02:38):
Okay, you know what? What is the problem here?

Speaker 2 (02:40):
Want my money back?

Speaker 1 (02:41):
You're eating corn on the cob with your dentures and
you want your money back.

Speaker 2 (02:45):
I want to talk to you manager, ma'am.

Speaker 1 (02:47):
I am the highest there is, baby. I'm going to
call the better business you.

Speaker 2 (02:52):
I don't care if I have to walk out with
no chap.

Speaker 1 (02:54):
Every old person is trying to get money out of
us and get their money back so they can get
free dentures.

Speaker 2 (03:00):
There's gotta be somebody over there.

Speaker 1 (03:03):
I didn't even know old people knew that word.

Speaker 2 (03:05):
Oh well, how do you think people like you got born?
You are so rude. I want customer service, not an
attitude from a little pip squeek.

Speaker 1 (03:13):
Next time you call me just put the corn on
the cob in your mouth so I don't have to
hear you.

Speaker 2 (03:16):
Please, What kind of root are you?

Speaker 1 (03:19):
It's that really nice customer.

Speaker 2 (03:21):
Stop talking. You are at the wait idiot. How did
you get a job?

Speaker 1 (03:25):
Okay, I'm going to jot down what you said, and
I am going.

Speaker 2 (03:28):
To shut down that. You're an idiot.

Speaker 1 (03:31):
I'm not really writing anything down. This is just a
phone tap. What mom, it was your daughter's idea.

Speaker 2 (03:39):
Blame her, Kelly, that's not funny. What is your name, Melissa?

Speaker 1 (03:43):
Actually it's Danielle.

Speaker 2 (03:44):
You have upset me. I don't think that's funny.

Speaker 1 (03:45):
Here, I'm sorry, it's my job. Elvis makes me do it.

Speaker 2 (03:49):
Give him on the phone me Elvis Duran's phone tap.

Speaker 1 (03:53):
This phone tab was pre recorded permission granted by all
participation the Elvis Duran phone tap only on Elvis Duran
in the Morning Show
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