The Troubleshooter 4-23-24

Episode Transcript

(00:00):
Yeah, ripped up news need advice? Who you don't help? Come running
just as fast as we can.Shooter's gonna help coming Man Dix. He

(00:20):
is the Troubleshooter Show. Now TomMartino, Hey, Tom Martino here,
welcome to the show. What's goingon? Hey? How can we help
you? Ask that question? Forforty five years here and by the way,
Uh, we want to solve problemsfor you, We really do.
That's our that's our goal. Butsometimes it's just too far gone. Mark's

(00:41):
out on a secret mission. He'llbe checking in, but trust me,
you're gonna want to hear what he'sdoing. And uh, we're going to
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in health and health related items.I hope it helps me, But it

(01:26):
seems like a lot to do withhealth has to do with what you're dealt.
I mean, you can really workhard but have crap family genes,
and you can have some of thesepeople that don't do anything, they have
great family genes. So what's yourdealt? Man? Does that have a
lot to do with things? Ofcourse, you can overcome a lot of
that with proper diet exercise. WhenI say diet, I don't mean diet,

(01:49):
I mean nutrition. Exercise supplementation wouldfall under nutrition, and then of
course you'd want to do I thinkyou have to be sane when it comes
to what you put in your body, but also how you monitor and catch
things, being proactive. That's whyI love that Grossmith thing. Because every

(02:13):
three months you get blood work,and then every year you get a full
physical, but every three months youget to examine blood work. I mean,
not much can happen during that time. Another thing, while I'm on
the topic, and I don't knowwhy I'm on the topic, but I
got some emails from people for examples, people are foregoing to cancer for I

(02:34):
mean an intestinal colonoscopies because of andthey get cancer. Do you know that
colon cancer right now was unheard of. I mean it used to be unheard
of under fifty five. Now themajority of people are getting it between thirty
five and forty five are not maybenot the majority of but a larger number
than ever. Why is that?Because of the crap? So I think

(03:00):
you can't and you can't no matterwhat anyone says. That col of Guard
stuff, and without getting graphic,it's not a colonoscoby, but it's a
substitute test you do at home.I don't want to give names, but
we have somebody very close to usall that did a col of guard and
then found cancer and it was quiteadvanced and col of Guard completely missed it

(03:28):
completely. So beware of that.And like I said, I don't know
why I got off on that tangent, but hey, it's cool right So
anyway, by the way, GrossmanWellness dot Com, I should out since
I'm talking about I should give thatout. I'm a member there. It's
a concierge practice, and that's anew thing now in medicine concierge where you
can text or call the office atany time. They're at your beck and

(03:51):
call. They supply you all thesupplements. They supply you forscription drugs all
for one fee, and the bloodwork. It's kind of of a cool
concept. Now you might think,why am I going to pay that monthly
if I have insurance? Because it'sbeing extras being proactive. Most health insurance
and most medicine chases problems. Here'sthe rule. You get a symptom or

(04:15):
find a problem, then you chaseit. Concierge medicine monitors and prevents or
tries to Grossmanwellness dot com for twohundred and forty nine bucks. You get
started there with the blood tests andan initial consultation and all that. Then
decide if you want to continue.And then while we're on the topic of
being proactive, we've had a numberof people called Today, not Today,

(04:40):
but the show over the years,but especially lately, they've let problems go
too long. I don't know why, but they don't attack them. They
let them fester. And that's areally big problem because the longer problems it's
out there, the harder it isto solve and sometimes impossible to solve because

(05:04):
you've gone on, you gone beyondwhat's called a statute of limitations. Kitchina,
I got some paperwork here from MileHigh? Is it Mile High Honda
or something? Is this the womanthat called yesterday was going to send me
paperwork. I just need to knowshe's on the phone right now. I
need to know if this is her. She took pictures of it on her

(05:24):
phone. It's really hard to read, and I'm hoping she had I thought
she might have had a digital copyof it. Three oh three seven one,
three eight two five five. Debbie'sturn. Let's talk to Debbie.
So, Debbie, you have anissue with a contractor what is going on?

(05:46):
Well, we began meeting in twentythree to have a building built.
What kind of building commercial? Well, yes, it's going to be a
commercial building. I'm looking. I'mlooking for your email here. Somebody,
I supposedly somebody said thank you Apriltwenty got it. I got it,

(06:06):
I got it now? Okay,So this is an Elbert county Yeah,
And who did you contact have abuilding built in God? It was Kyle
Hendrix from Hendricks Brothers Construction. Andhow did you get Kyle Hendrick's number.
I had worked with his family overthe years and had a really good experience.

(06:30):
They've done a lot of good workfor us. Oh, so it's
not blind. And you met withhim at the first Yeah, we met
with him several different times. Butfirst you did it in you did it
in twenty twenty two? Did yousay it was twenty twenty three? Twenty

(06:51):
three? Okay? And what didyou sign a contract? We signed a
contract in December of twenty three.Okay, go ahead with your story then,
so sign the contract in December twentytwenty three? Do the AH transfers
for the deposit? How much wasthe deposit? Eighty eight thousand, five

(07:15):
hundred and seventy dollars. Why wouldanyone ever pay, ever pay eighty eight
thousand dollars up front? Is thecontract called No, I'm not talking about
what it called for, but whyWhat goes through your mind when you dish
out eighty eight grand? What areyou I'm thinking this person has no wherewithal
to start anything without eighty eight thousand. That's a big problem anyway, and

(07:40):
I would agree. So the contractcalled for what eighty eight Yeah? So
there it required for two different invoicesto have a deposit on them. One
covered the plans and permits, andone covered material order. Okay, so
hold on the one that covered theplans of permits. How much was that?
All? That whole invoice was nineteenthousand, six hundred and eighty And

(08:05):
did you get the plans and allof that for the nineteen grand? No?
So you paid for that and didn'tget it. Okay, So the
materials that you ordered, the balanceadding up to eighty eight grand, did
you get materials? No? Okay, So again you paid for air,
you paid for nothing. You're exactlyright, and I'm not, by the

(08:28):
way, just so you know this, Debbie, the way the show works
is I'm trying to talk to otherpeople who are listening, not you.
I'm not scolding you. So soDebbie, Debbie paid for plans. Now,
if you actually get plans and architecturalreviews and engineering stamps and all of
that, and yeah, it's allright to pay as you go. Then
materials are ordered if you can callthe place and make sure they're ordered in

(08:52):
your name. So this guy goesout of business. They delivered the stuff,
or it is delivered. Nothing wrongwith paying for materials, but to
pay for air you get into aproblem. But in any case, under
the contractors trust egg, that doesn'tmean somebody can rip you off. So
what happened with this? Ada?Keep going with your story. So you
give a de posit of eighty eightthousand dollars in twenty three? Then what

(09:16):
at the end of twenty three?Now we're here, Now we're here in
twenty four. What happened? SoI kept in touch with him, asking
where the drawings were? Had heapplied to Elbert County for his contractors because
Elbert County had started a contractor licensingprocess. And so let me ask you

(09:37):
something. Is he out of ElbertCounty? He is in Douglas County?
Well, now I find out he'skind of in a black Forest area,
but family in Elbert County, Okay? And when was construction supposed to start

(10:00):
mid February? Package? The packagewas supposed to be here the first of
February, and construction was to startin mid February. Okay, So where
do we stand? We got nothing. February twenty eighteen twentieth he finally came
clean that he had spent the moneyon something out on other a jets and

(10:24):
I'm looking at his text, Tom, Well, then he's going to go
to jail. Spent is what hesaid. The money was spent. That's
what the guy told you. Andwhat so does he admit he owes you
the money or not? Yeah?So how's this guy going to make up?
Does he own a house? Imean you got to start going after
him? Well, I tried,what do you mean you to? Well?

(10:46):
Hold on? What does that mean? Tried? What does that mean?
Okay? I filed with Olbert Countyon February twenty filed what charge seleny
churches? Uh? Okay, Butdid you also do a civil lawsuit against
him to put a freeze on allof his assets and stop any transfer of
assets? Well? I did retainan attorney, and the attorney has postponed

(11:09):
doing the civil until he thinks wehave a better shot getting our money back
if Albert County files the polony charges. Okay, you mark that guy as
a moron, because what you needto do is stop transfer of assets or
transfers to evade judgment. And theonly way you can prove that is by

(11:31):
filing a civil action. Okay,I don't mean you have to prosecute the
civil action, but you have tohave it hanging out there, so if
the guy makes any moves, youcan prove it was to evade this.
What were you going to say,sir? I mean my understanding is that
he admitted to Elbert County authorities thathe stole the money, and they're not
taking it. They're not pressing charges. So this sleez bucket, this piece

(11:56):
of crap. Is he still inbusiness? Yeah? Wait a minute,
he's still in business. What ishe doing? Is he ripping other people
off? What is he doing?I don't know. I'm afraid if we
put pressure on him to get someof her money back, he's only stealing

(12:16):
it from other people to pay herback. And that sucks. Well,
of course it is. But thisguy's got to be stopped. We can't
have other people. So this isHendricks Brothers. Hendricks Brothers out of Douglas
County. Are they Are you surethey're still in business? Yes? I
have no reason to believe they're not. If this guy came clean, so
to speak, because it came cleanabout being dirty. So this guy took

(12:41):
money from you, does he admitdoes he want to get the job started?
What is his proposal to you orto the authorities. So when he
first told us he asked it thathe could build it starting mid April,
and we said no, that wasnot acceptable because we assumed he probably was

(13:03):
taking someone else's money. Listen thatI don't want to hear right now.
Did he offer to start and didyou tell him no? Because that would
have been dumb. You should givehim every opportunity so we can be sure
he's a scumbag thief. So didyou will he build or attempt to build
a building? No? So youtold him no or did he say no?

(13:28):
Did he Well? I don't knowif you read the text, I
said April, So what are thetext? Text says it was spent,
but I have some funding that isin processing that will replenish it all in
some it should be about two weeksfor it to come through. When did
he text that you've got the dateon there? I don't sorry, I'm
reading the one that says I hadto push the schedule. Your project would

(13:52):
now start mid late April, andI said that doesn't work right. What
do the authorities in Albert County sayother than that they are overwhelmed that they
have chart they have cases with humanlife and children involved, and those take

(14:13):
precedent. But but you know thisis an economic crime. You this,
you can go to the Attorney Generalas well. This, this guy is
bad bad news. I've also calledthe DA's office trying to the fraud hotline
asking and you get a recording.I leave a message and that was a
week ago, and nobody has calledme back. Okay, I'm not trying

(14:37):
to fix them. Well, youhaven't filed a lawsuit. Well, and
I would agree you're probably right.I need I wouldn't use Oh, I
don't know what attorney you used.How'd you find the attorney on the bulletin
board at seven eleven or what where'dyou find him? Nope? Used to
use their off path. What's thatwe are? Here's their office in the

(15:00):
past, for construction, for forfor this, for contractors. Trust that
you know what attorneys are like doctors. You don't go to a proctologist for
something wrong with your eyes, youknow, and if there's something wrong with
your eyes, you don't go toa patiatrists. I mean, I mean
this. This lawyer should have said, I have no idea what I'm talking
about. Waiting for the authorities.You need to get a real attorney and

(15:26):
go after this guy. A realattorney and he doesn't have to be in
Albert County and eat grass. Youcan get a real one. I'm paying
dearly for one that was highly ratedand well highly rated. What do you
mean you're paying dearly? What didyou pay for? Nothing happened? How
much have you paid so far?We've got a six thousand dollars change?

(15:46):
Okay, so what did you get? Tell the guy you want your money
back unless he's going to build it. What would he possibly bill right now?
Oh? All that's been built foris him sending a letter and reading
my emails. Well good, tellhim you want to go somewhere with an
attorney that knows what the hell they'redoing. Okay, Now, how do

(16:07):
I get over Tony in the DA'soffice to prosecute this guy? You know
what? You file a civil suitfirst. That should be your primary concern.
You need to stay any financial shenanigansthis guy tries to do. Do
you understand that? Yes, I'veresearched his assets and he doesn't have a

(16:30):
punt for a windows. Okay,I've told you what to do, and
I'm telling you that somewhere somehow eightyeight thousand dollars did not just appear.
So I'm going to go there.How did your research his assets? I'm
curious because I know people who dothat. How did you do it?

(16:51):
Well? I went through tax rolesin different alls. No, No,
tell me exactly. I'm fascinated withyou, Debbie, because so far everything
I've told you, you've told meyou've done. So Okay, you hired
an attorney who did nothing, Youwent to the authorities who did nothing,
and now you say you looked intohis assets. How did you do that?

(17:11):
Tell me how you looked into hisassets? Oh? Well, I'm
a realtor, and I went throughall of the assessor's records. I've gone
through where he was renting property atI've reached out to the landlords that were
there. I've reached out to I'vepulled this contractor's license from OPACAG. Did
you do any asset investigations? Iwould guess that you're probably by your definition,

(17:40):
I would say probably not. Jevy. I'm trying to help you,
and here's the first step in tryingto get help is admit what you don't
know what you're doing, and getprofessionals to help you. You need to
get an attorney who are used togoing after scumbags. That eighty eight grand
did not just disappear, and heshould give an accounting for it. But

(18:00):
meanwhile, what I need to dois get this guy in the sleeves.
We're going. I truly, truly, truly need to let people know about
this guy Hendrick's construction. We needto try to call him right this minute.
In fact, Deputy, we needto try to get him on the
show. What's that? Can yougive me references for attorneys that can excuse

(18:22):
me, who can investigate his accessor walk thereof Well, we construction defense.
What we need is contruct contractors,trust act attorneys. Yes, we
have people that do that, butthey're not on the referral list because they
very seldom need help. But thereare some people I will look up and
here's some another thing, a collectionattorney even But you need to get a

(18:45):
judgment. You need to get ajudgment. You can make their lives.
Hell. Listen, I've spent alot of time here and I am sorry
this happened to you. This isterrible. How does a guy get eighty
eight grand in December and end itin a two or three months. The
guy is a crook, and don'twhen it says brothers, does he have

(19:06):
a brother crook? Or is itjust him? Well, according to the
Secretary of State, he's the onlyone in the in the company. But
I did find out who this PeterRoss is and who's Peter Ross? That
that name? Where's that come from? I got to take a break hold
on a second. Go with asure thing Denver's Best roofer Excel Roofing dot

(19:30):
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(19:51):
estate Man dot com to list yourhome with Remax Alliance three three nine two
zero sixteen twenty two. Hi TomMartine, you're troubleshooter. I went to
the website for this guy. Listen, We're going to continue this. I

(20:12):
promise you, Debbie, We're notgonna let We're not going to let this
guy get away with this and hurtothers. And then there's an attorney.
I want you to consult with him, but I think I might give it
to you off the air. Justtalk to him. You really need,
you really need at least to geta lawsuit filed against a Contractors Trust Act.

(20:33):
I'm trying to find I'm trying tofind Scott's number here and his area
of practice. I wanted to makesure he's still doing it. His name
is Scott Sullen. He was reallyaggressive when it comes to construction defect chases.

(20:55):
Now you might you might think,well, this is not construction defect,
but he knows a lot about contractorsand stuff, and a quick phone
call would find out if he doesContractors Trust Act or not. And the
attorney that I get he just didn'tdo his job done. But well,

(21:15):
you know it's not that he didn'tdo his job. He didn't do anything.
I mean, he didn't file.You see, you have to put
a stay. You have to putnotice out there so this guy can't manipulate
things, and if he does,he'll go to jail. You have to
at least put it out there publiclythat you're suing his ass. So let's

(21:37):
say, and then if he triesto manipulate assets, he's in trouble.
But this eighty eight grand did notgo up in space, and we need
to let people know. It's Hendrixh E N d ri ixbros. Dot
com. He's in business. What'sthat, oh, dot Us? I'm
sorry, Hendrix, and it's dotus with an X Hendrix h E N

(22:00):
d r I X b r Os hendrixbros. Dot us. And there's
another guy he names here. Butthis guy, Kyle was born in Denver,
Colorado and raised in what Tullahoma,Tennessee. And he's a real scumbag.
He stole eighty eight grand. He'sgot a picture there with his wife,

(22:23):
which, by the way, that'sgoing up on Sleaves Brigade. And
then he's got a partner or something, and uh, I don't I don't
quite know what's going on, butI know this. I know this.
It sucks. Uh. This guystole the money basically, and and the
what I what I want to knowis why the authorities aren't doing anything?
So are they absolutely doing nothing thatthe district attorney in Elbert County say that

(22:49):
he's there, he's doing nothing.No, I've never heard from the district
attorney. I didn't even get returnedsome calls from the district attorneys. We're
gonna call this dollar. Let's calledthe district's attorney's office. Let's let's do
that. And Tom, I've calledboth phone numbers that she provided for Kyle.
One's a dead number. The othervoicemail is full and no one's picking

(23:10):
up. Have you guys reached outto Albert County Sheriff's office at all?
We will. We'll do that too. Okay, we'll do it. We'll
do it all. Hold on,Okay, first call of the day,
and we found a big scumbag.I wonder is his name actually Hendrix though?
Is it Kyle Hendrix? I knowit's Hendricks brother. It looks like

(23:33):
it is. From Facebook? Hisname is Kyle. Does he have better
pictures on Facebook? Verify with Ohyeah, I'm going to verify it's him,
which I'm positive it's me. Somegood pictures of him. Susan sent
them to me because we need,we need to expose this guy. People
and voicemails full, so there isno way to even get in touch with
him. You know, Debbie,you may have lost eighty eight thousand dollars.

(23:55):
And here's a prime example of howcrime pays in America. You just
go out and get eighty eight grandand it's all yours, Especially when you
live in Elbert County and the districtattorney doesn't even bother to return your phone
call. Imagine that, you knowwhat's a dollar? We should call the

(24:15):
DA and say, you know,how do you not even return a phone
call if you're a district attorney inElbert County? Does Elbert County now have
its own I forget how that workedout. They used to have they were
part of a consortium. Do theyhave their own DA now, Debbie?
Do they have their own DA?We're super of the eighteenth judicial, but

(24:36):
it switches to twenty third to whatit becomes the twenty third judicial. But
we're still going to be with DouglasCounty. You're going to be grouped with
Douglas. Yes, so you geta backseat. And that's probably they're in
the middle. Is that the newAre they making a new district? Yes,

(24:56):
that's probably why no one is doinganything. Well, I'm not gonna
lie. I did ask him.That's a suicide if it moved me up
in the list, because it wouldbe a human life. I know it's
really rude and I shouldn't have doneit. Listen, Debbie, this guy

(25:17):
is a scumbag. I wonder whathe and his wife are doing now with
the money. I wonder what theydid. Did they buy themselves a truck
or what? What are they doing? We got to find out where they
are and we should post to theirFacebook as well. Can people post on
that? Uh? Sure looks likeit, Tom, I think people?
What's their faces? With an X? How do we find it? Is

(25:40):
it at Hendricks? How is it? How do you find it on Facebook?
We need to figure this out.I'm Tom Martine. Okay, listen,
Hendricks brothers h E N D RI xbros dot us Kyle with a
y K y l E Kyle Hendricks. You me a favor, folks if

(26:00):
you know how to get a holdof him or where he's hiding, under
which rock he is hiding? Letus know? And whatever his wife's name?
What's his wife's name? She's inon it too if she looked.
And then who's this other guy?Have you tried to find him? This
other clown? What's his name?Uh? Who's Peter Roth? Okay?
By the way, you said youlooked into Peter Roth. Who's this Peter

(26:22):
Roth guy? So if you noticeon the company name, they have and
Ross and the only one I canfind is this Peter Roth. That's who
he is. Yeah. And theyalso were trying to open a business in
Tennessee. Yeah, because that's wherethat's where scumbag Taylor Hendrix comes from.

(26:45):
Yeah. So Taylor Hendrix is abrother. He claims he's not anything to
do with the business other than anemployee. Oh really, then who's the
one that took your money? Well, yeah, I'm doing that. And
then there's a Taylor Montgomery that wassupposedly a manager or something. All right,

(27:07):
folks, I want you to goto that website and try to figure
out who he is. If anybodycan let me know where to find him,
let us know. We got more. Go with a sure thing Denver's
Best Roofer excel roofing dot com.You don't pay a cent until you're content,
wait time for an insurance check upfree, no obligation. In comparison,

(27:33):
call Compass insurance paying too much yourcoverage at dozens of insurance companies find
out now three oh three, sevento seven to one help you'll think you're
his only customer when you choose Frankdurand the real estate Man dot com to
list your home with Remax Alliance.Three oh three nine two zero sixteen twenty
two. Hi Tom Martino, yourtroubleshooter. Three oh three talk three oh

(28:00):
three seven one three eight two fivefive. We're gonna put deb We're gonna
have to call Debbie Backer. Shecan call back. And did you find
out anything new, Susan. Iemailed Debbie some pictures to verify a tim
before I throw him at We gotto get him on the sleeves Brigade.
I promise you Sleezburgade dot com thatthat has a good following, and we'll
do that. Man, Now wehave an issue with a home builder,

(28:22):
and I hope Rob did not losethousands and thousands of dollars. Folks,
you the people listening right now,including my YouTube mora ons, Facebook flunkies,
and everyone else who downloads in thefuture. You're listening to this show.
You got to spread the word becausepeople listen to this show won't get
ripped off. They'll they would neverever give eighty eight thousand dollars down ever,

(28:51):
God Almighty eighty eight thousand dollars.Eighty eight thousand dollars on a for
nothing, for nothing, Rob,your turn, Rob, what's going on?
Tell me about this homebuilder? Okay, it's a Bridgewater Homes and we

(29:15):
bought custom track or from another ownercustom. It's customs. So it's a
one of a kind home, correct. Okay? So Bridgewater is a custom
homebuilder, right and they advertise themselvesas a luxury homebuilder. Oh okay,

(29:36):
got you? No, I understand. So this is where you got a
construction loan or do they finance it? They financed it. We bought it.
I mean we signed a contract withthem in twenty one in April of
twenty one. They built it,and then we closed in March of twenty
two. So you closed, okay, and they financed it though, right,

(29:56):
right, but you got to pickeverything. You designed it with an
architect and everything. Right now,they had options. I mean it was
you could check from their pre selectedbut I mean and it was on your
lot somewhere or was it in theirsubdivision? In their subdivision? Okay?
So really what we're talking about,I understand their luxury homes and all that.

(30:18):
What we're talking about, is itis a custom kind of home.
It's it's like a modified You takewhat they have and you and you kind
of modify it and customize it.Okay, I got it. Now you
can select from select from what theyhave. I think many times, I
think many times that's almost better ifthey have a proven model, a proven

(30:40):
subdivision, proven techniques, proven products, and then you get to modify it.
But so there could be other homessimilar to yours in that subdivision,
right right, Okay, they're not. Yeah, there's there's a wide variety
of models. But I get it. I get it. Okay, Rob,
So you closed? When did youclose? Did you say March of

(31:03):
twenty two? March of twenty two? And how much did you pay in
total? Six thirty six five hundredokay, six thirty six five? So
tell me what's going on? Allright? So basically things went pretty well.
We added a because this was notan option that they added they had.
We turned our back patio into athunderroom through a third party contractor.

(31:29):
And then when this doing that rightafter we moved in, and then April
of twenty three, when the snowmelted water poured into that sunroom area and
destroyed the wall. Well, immediatelythe sunroom was done by a third party.
Yeah, who did the sunroom?Wood Street Builders? And how do

(31:52):
you know? So is it theirfault or are you blaming Bridgewaters? No,
it's Bridgewater's fault. Well, thisis good and muddy the waters,
so to speak, those floodwaters.Hold on, go with a sure thing
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(32:14):
content. Time for an insurance checkup free, no obligation. In comparison,
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his only customer when you choose Frankdurand the real estate Man dot com to
list your home with Remax Alliance threeoh three nine two zero sixteen twenty two.

(32:45):
Hi Tom Martino, your troubleshooter threeoh three seven to one three talk
seven one three eight two five five. So let's go back to Rob.
All right, Rob? So uhhere we are? You got the house
you closed? You've made a sunroom. When was the sunroom completed? It

(33:07):
was finally finally approved in December justbefore Christmas, So December of twenty two
of twenty two or twenty oh oftwenty two, okay, and the water
came in. When did the watercome in in twenty three April April of
twenty three with snow melt? Okay, Now tell me why you believe it's

(33:28):
your builder's fault. Well, theythey admitted to it when they came.
What did they say, What didthey say? The flashing wasn't put on
properly in like one of the Galiareas, and it allowed the water to
get under like the ice to getunderneath, and then when it melted,
it ran down. So where didthe water exactly come in? What do

(33:49):
you mean by a gully area?An area where like two roof pieces form
like a you know, like alittle valley kind of area where the water
runs off. But it got inunder the the roofing there and then ran
down into the into the sunroom.Well wait a minute, does the sunroom

(34:09):
have a roof? Yes? Wasit flashed to the house. Yes,
it was built as part of theoriginal construction covering the patio, and then
we just walled. Oh oh,so that roof structure was there already.
The roof structure was original structure,yes, and that's where it leaked through
that roof area. Yeah. Sothey did not flash that properly when they

(34:35):
built the house right right, andwhen we were heaven and I called them
immediately. I called both doing arethey going to help you or not?
They helped with that, And that'swhy I'm getting to the part where I
got it. You got it.Hold on and we'll come right back to
you. I'm sorry. Hold on, Go with a sure thing Denver's Best
roof of Excel roofing dot com.You don't pay a cent until you're content.

(35:00):
Three time for an insurance check upfree no obligation comparison call Compass Insurance.
Pay too much your coverage at dozensof insurance companies find out now three
oh three seven to seven to onehelp. You'll think you're his only customer
when you choose Frank durand the realestate Man dot com to list your home
with Remax Alliance three all three ninetwo zero sixteen twenty two. Ripped news

(35:31):
needs who you don't have? Come? Run anxious as fast as the cam
Shooter's gonna help Come. Man sixis the Troubleshooter Show no, Tom Martino,
Hi, Tom Martino here, Welcometo the show. Eight eight eight
Heating dot Com. By the way, we'll come out and do a twenty

(35:52):
eight dollars service call on any oneitem. So you've got a water heater
issue, twenty eight bucks. Theyeven flush and drain and uh they they
flush it and they fix it andadjust it, all for twenty eight bucks
unless there's a major repair, andthen they credit you the twenty eight that's
SAMES for toilets twenty eight bucks.You want them to look at your furnace
twenty eight bucks and that includes acleaning and whatever you want, twenty eight

(36:15):
bucks. How about that eight eighteight Heating dot Com? The number?
Let me get that number for you. Three all three seven seven zero two
seven seven six. Welcome to theshow. Let's go to the phones.
We got Knage Home Solutions with us. Say, by the way, Roberts
with a shistler. If people callyou Bob or just Robert, I don't
care anything. You are just Robert. Okay, Bob, So I think

(36:37):
you I want to ask you realquick. Yeah. Alpin window is made
in Colorado, by the way,people, the benefit to being made in
Colorado one thing is the gas.Explain that. So they use an argon
excuse me, an argone gas that'sfilled in between the pains and that's insulating,
right, yeah, Okay, it'sheavier than air. Yeah, so
that transmittance of a heat, coldand everything doesn't happen. You can but

(37:00):
your close. So so why isit beneficial when they're built here? When
they're built here, Well, obviously, you know we have the mile height
element here in Colorado. So gettinga window that's made here, if they
filled it at sea level and youbrought it up here, it would expand
to a point where you'd lose it. I mean, no technology is there

(37:21):
now. So it's what they dowith these windows in particular, is they
put a breather tube in there ora capillary tube in there that actually allows
the window to expand a contract withthe different without losing the gas. Yes,
well I got to visualize that othermind, I'm gonna get a headache.
But doesn't it also have some filmtechnology has a low e coating on
the interior side of the outside painand that helps with your UV races.

(37:46):
And then aren't aren't the frames eveninsulated to Yes? They are, their
foam filled the insulated frames. Nofull at fiberglass, yes, full leaf,
no plastic at all, one hundredpercent fib or less. Is that
good? I mean you say plasticget on the vinyl. There's no expansion,
there's no warping as you know,you know the uh. I love
it. So there's a local company, local companies, and you guys are

(38:07):
dealing with it, and we're dealingwith so I heard it's one of the
highest insulated windows around it. Itis, it is, it's it's actually
quite ridiculous how well they are likedamn near a wall, damn near and
you can see through it. That'scrazy. Yeah, yeah, No,
they're really really good windows. CageWindows dot com. They still have the
old you know, the name fromKH windows from sixty five years ago,

(38:29):
but it's KH Home Solutions. Butthe website Cage windows dot com. To
find out more about that. Allright, well we'll be talking about that,
okay, awesome. Meanwhile, ifyou could do me a favor and
talk to your owner, I wouldlike sometime during the show to do one
screaming deal for a house full ofalpen windows meaning whatever your I know you

(38:50):
have great prices, but for oneperson and you got to pick it,
like maybe the first one that calls. So guys, you can't call until
I give you the code word.Maybe a screaming deal that would be fun.
Huh. Then you guys can listen. If you need windows right now,
some screaming deal for a house fullof windows, ask him just for
fun. If he doesn't want todo what, I understand, it's okay.

(39:13):
So but in these days of inflation, it would help. Now I
want to go back to I reallyneed to go back to this home builder
thing, because here's what happened.Rob had a house built, put a
patio on it. It flooded,but the builder took responsibility. So keep
going an off, shut up.Now, what's the problem. It's not
that. What's the problem. Yeah, Well the problem comes from that is
we contacted them. They said itwasn't under one tea because there was more

(39:37):
than a year. Yeah, wegot our third third party builder out and
we had a contact for them torepair things. And then I learned about
Sidara. I sent a CedarA letterto the building. What a cidara you're
going to teach? You said,the facts? Say, what is the
Colorado defects and repairs at something likethat. Okay, basically, yeah,

(39:58):
that got their attention. They cameout with the roofer. They looked at
it. They said, yes,this is our fault. We'll fix everything.
And I said, well, I'munder contract and they said, you
know, for fixing the inside part. And they said, well, find
this the receipts. We'll pay allof that. The roofer fixed the roof.
I send them the receipts. Theykept coming up with excuses and excuses

(40:20):
about why they couldn't pay it orwhatever, and it got to the end
of the basically with Saidari, youhave seventy five days before you can follow
the lawsuit. And when it gotjust before that, I said, I'm
filowing the lawsuit on Monday. Andthey finally said, okay, here's the
money. You know, that's amazingbecause I don't believe that act would cover
you in this situation. But keepgoing. But I mean, okay,

(40:40):
I mean that's okay. You bluffedthem. You bluffed them, and you
want so are they they six somuch. I didn't because it got to
the end and they said, here'sthe money, but you have to sign
this agreement, and then I gotstupid and I signed it. Well,
what was the agreement. It wasa settlement agreement, and in it there's

(41:00):
a close that said, we're waivingany future issues. Well how much?
How much did they pay you forthe for the damage? About six thousand
dollars It was the right amount.Okay, so what are you concerned about
now? Wow? And then immediatelythat was in June of last year.
In July of August, everything elseon the house started having problems. There's

(41:21):
big soil, everybody in the neighborhoodhaving home. Well, no, no,
no, no, are you tellingWait a minute, you're telling me
when you took this six grand forrepairs. Yes, you didn't just wave
your rights to go after them forthat? I did? And no no
wait wait I didn't ask my questionyet. Oh sorry, did you wave

(41:44):
going after them for anything on thehouse anywhere in the house? Yes?
Oh yeah, Like I said,it was really stupid. But I think
you're misunderstanding the whole what you calleds door, I never heard of that.
I did. I did hear ofthe Colorado Defect Reform Act and or
Construction Defect Reform Act. And Ithink that I think you missed. I

(42:13):
don't think you have I don't thinkyou did yourself. You don't. You
didn't have men. The house wasout of warranty. So what difference does
it make? You said that?What tell me what the community is going
through right now? Yeah, there'smajor soils settling issues. You know,
how's the builder going to be responsiblefor that? Tell me where you're going
with this. Well, too manypeople believe. Here's the thing. Too

(42:37):
many people believe that a builder isresponsible for things they may not be responsible
for. So did they do somethingnegligent? Is that what you're saying?
Well, I I don't know forsure. I know I brought up these
issues. They sent someone out.They said, yes, our subcontractor,
there was the window wells all rustedout. There's major settling issues beyond normal,

(43:02):
major cracks. Our front door woitand opened at all. They did
fix that. See, let's justsay there, let's just say there was
something legit and there was something covered. They're not going to exclude you if
they're doing the whole neighborhood. Doyou think, uh, well, that's
what they told us. Do youunderstand that the whole Sidhora Act? Do

(43:27):
you know the reason for it?What do you think the reason was?
By the way, probably because ofsituations like this. No, no,
it was exactly the opposite. Ohover the builders. Yeah, yeah,
it's to limit legisl to limit litigation. I mean hotel, I mean see,
I never mind. People hear aboutsomething, write letters and thinks that's

(43:49):
why you confused me when you it'sout of warranty. What does your community
think they're going to do well?Right now? I know there's the lawyer,
there's a lawyer representing three other housesand mine, But what does that
mean you can still a ham sandwicholder. Yeah, the builder turned it
over. The builder fought the insuranceclaims, and we asked because they said,

(44:13):
we're not giving you anything because ofthis agreement you signed. But they
did agree to follow an insurance claim. And so right now the insurance company
is negotiating with all of these otherhouseowners on the street. And just this
week they came back to us andsaid, we won't offer you a settlement
because you signed that agreement. Okay, I get it. Yeah, but

(44:34):
they're dealing with everyone else. They'refixing things on other people's rights. Because
here's the thing I'm looking more intothis law. This law has to give
them the opportunity to fix or topay, and part of the opportunity is
settlement. And that's what you did. But you did it prematurely, Yes,
and you truly did. I mean, however, there I don't know.

(45:00):
I don't see any exception here.Now there is a limit to what
you can get under Sedara. Butthis builder sounds like what happens is this.
If builders have a reasonable offer tofix, you can't sue just for
the hell of it. So that'swhat they're doing. And they pulled in

(45:21):
their insurance company. And there mustbe a significant defect for this to happen.
Their insurance would never cover them.So they must have screwed up.
They must have. Yes, butyou did a wrong thing by signing that.
If you're asking me, if you'rejust flat out asking, can I
get out of that? You'd haveto talk to an attorney. But here's

(45:43):
my gut. No. Yeah,that's the two attorneys and that's basically what
they've said. Yeah, because yousigned it, so you're screwed. But
how bad let's ask this part.How bad is your house? How bad
is we've got everything? As oftoday, there's someone fixing the last bit.
We've got everything fixed for about fortythousand dollars. You're lucky, man,

(46:07):
You're luck Hopefully nothing else happened,right, So now the patio's cool
now though, right right? Andyou got reimbursed for that, so your
net out of pocket forty yes,okay, that's what it costs you to
sign that. At least there's aprice on it. And it's not like
could you imagine if your foundation shiftedand you looked, I mean, you

(46:28):
could be in Oh I know.Wow, I'm glad I listened. They
had they had those the insurance companyhit those kind of experts out looking checking
for that. Because we're not theworst house in the neighborhood, thank goodness,
the problem, Thank goodness man,But no, I think you're out

(46:49):
now. You would think that they'dwant to fix it for goodwill, but
they're staying in Hell. No,I gave the guy six grand, Why
would we give him any more money? He agreed to it. And I
think that's why they probably came inand did that for you, because they
probably had an inkling they were goingto have more trouble coming up. That's
what I think happened. Go witha sure thing Denver's Best roofer Excel roofing

(47:16):
dot Com you don't pay a centuntil you're content. Time for an insurance
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seven one help. You'll think you'rehis only customer when you choose Frank durand

(47:37):
the real estate man dot com tolist your home with Remax Alliance three all
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(48:00):
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(48:21):
or three days, and then youget seventy two months to pay with no
interest and their gorgeous, beautiful custom. And that's renew Home Innovations dot Com
three oh three nine zero four twothousand. Okay. So, man,
we've had a busy day and I'mstill helping people, and I'm sorry that.
Listen, people, remember whenever yousign a settlement, those terms are

(48:43):
real. Linda's term. Linda wantsto talk about Exfinity. Linda, what's
going on with you? Hello,Hi Linda, what's going on? Well?
I had two trade ins or iPhones? And what did you trade for
an iPhone? An iPhone eight andan iPhone seven for an iPhone twelve and

(49:08):
iPhone thirteen. Okay, so youtraded in two old iPhones for two iPhones,
right, okay with Exfinity? Yes, all right, So what's the
problem. Well, he sent backmy son, he got his trade in
and get the six hundred dollars credit. Do you think she's going to say

(49:30):
the same thing that we've been hearingtime and time and time and time and
time and time again with all cellphone carriers, and that is the new
thing. They didn't get the trades. But I'm not sure if that's what
you're gonna say. So I'm sorryfor interruption. Go ahead, Oh no,
you're you're pretty right. What Idid, was I said, I
took a picture of his phone thefront and back before I put it in

(49:52):
the back. Well okay, butso what I mean. I believe you,
by the way, but taking apicture, I see what you're saying.
So are they saying they didn't geteither phone? Well, no,
they did my son, this isfine. But with my husband. They
send it back and there's a crackin the front. Oh oh oh,
So they're not saying they didn't getit. They're saying it was damaged.

(50:16):
Yes. Well, here's one thing. Here's one thing I know for absolutely
sure. I mean this, thatExfinity did not crack your phone and send
it back. There would be noincentive to do that whatsoever. No,

(50:39):
No, I'm absolutely sure it wasthat. But what I'm I don't think
Exfinity would accept a phone and thencrack it or break it and send it
back. I just don't think itwould happen because there's no incentive to do
it, and no one cares thatmuch. You see. But they're not

(51:02):
going to put a screen on it, and they will send it back upon
inspection. And I don't think itwas your fault. So go ahead,
keep going. So I called andI explained to them that I had the
pictures. They said, okay,just send the pictures, give it.
But you don't know hear what I'msaying. It's not Exfinity's problem. It's

(51:24):
between you and your shipper. Whywould Exfinity care if you sent the phones
out in perfect condition and they arrivedwith a crack, why would they know?
They said that they would pick that. So they said they would accept
your pictures as proof that it wasfine, and they would take responsibility for

(51:49):
the break. Yeah, they actuallysaid, do you have any proof of
that, because then we'll get youyour money. Well, I have lots
of ticket I've been calling. Thishappened in July of last year. Okay,
so did they ever? Where wheredoes it stand today? Then apparently
they're not coming through right. Well, then they said after they could improve

(52:13):
that the phone was broken or whatever, they turned around and said, I
didn't have it shipped within the twentyone days that it needs to be shipped.
They picked another excuse. We provedthem wrong on that. So every
time I've been calling, I getit. So they come up. So
what's their latest excuse? Nothing?They keep on saying it's fixed, it's

(52:36):
fixed. But then two days laterI get an email I'm a message from
them saying your ticket is how muchdid it cost you? How much did
it cost you? The phone itselfcost eight hundred. No, I'm asking
about what did you lose by notgetting this trade? Well, I was
with AT and T and I wouldn'thave gotten No, no, I'm not

(52:59):
In other words, how much differencedid this trade make? I'm not asking
about going to Exfinity or not goingto Exfinity. You were expecting to pay
a certain amount or to be discounteda certain amount by giving this How much
did it cost you? Well,it's twenty five dollars a month. I've

(53:22):
discussed. No, okay, I'mnot getting this across. Let me explain
this to you. Okay. Youdecided to go to Exfinity for what reason?
Because my care get the phones fortwo hundred dollars? Okay? Hold
on. You decided to go toExfinity because you could get an iPhone for

(53:44):
two hundred dollars if you traded inan old iPhone? Was that the deal?
Yeah? Okay, Now instead ofgetting that iPhone now for two hundred,
how much was it? Okay?So it cost you then six hundred
dollars by not having that phone beaccepted. Right, Okay, I think

(54:10):
there's something you might be able todo. I don't think by the way
I think Exfinity. If they gotthe phone broken and you sent it perfect,
it's still not their problem. It'syour problem or your shipper's problem.
I understand it wasn't your fault andyou don't feel like you should bear the
brunt of it. But they don'twant to either. And I understand they're

(54:35):
playing games with you. I getit. That's because they're trying to get
rid of you. That's what they'redoing. They're just saying, look,
no one should have promised. We'regoing to take this phone into the crack,
tell her it was sent into late, and if that doesn't stop her,
they'll come up with something else.Linda, you're playing a game that's
never going to win. They're notgoing to pay you for the broken phone.

(54:55):
I know you're saying, but it'snot my fault. I get all
of that. Okay, So wedon't even have to go over that.
And I understand your your saying Itook a picture was in perfect shape.
I get it. But you can'tblame them for breaking it either, and
I don't think they would make itup. But what I do think is
you could probably get your six hundreddollars if you sued them in small claims

(55:17):
court. And the reason I saythis every now and then is because Mark
has had extraordinary luck, no notluck, extraordinary results in small claims court.
So I could see Mark. He'dbe saying, you know what,
I didn't break that phone. Igot a picture shows I didn't break it,
and I want my six hundred dollars. And he would go and find

(55:39):
the registered agent for Infinity, whichis easy to find, and then he
would serve them and then Exfinity.I'm going to tell you what's happened.
How many times has he done it? Sus? How many times have we
counted Mark suing corporations, major companies? Five at least at least I guess
no, no, no, weysmall claims court though, Yeah, has

(56:00):
he done a couple I don't know, twenty four about her? Not that
many? You think I would say, tenkay, I don't know, though,
and he's listening ten fifteen. Soin every single case after filing against
a corporation, even when I thoughthe didn't have a good case. What
happens sus in every case he's one, well or more more than not.

(56:25):
They call him, yeah, andthey say what can we do to settle
this? And he'll say, well, exactly what I asked for ye,
And then he has to sign anon disclosure yes, and he does it.
So here's what I'm at telling you. I'll bet you they offer you
your six hundred bucks. You've beenworking on this since last July. You
better get it done. If you'rewilling to go through all the hassle of

(56:50):
dealing with this for a year,why don't you just file a small claim.
Go to the Secretary of State's website, okay, and find the registered
agent. It's not hard at all. Do you know how to find the
Secretary of city website? It's easy? Okay, good you sound you sound
savvy. That's why I said that, So go do that. No,
I'm serious, I'll bet you,and I promised to call me back.

(57:14):
I'll bet you you're going to geta phone call once they're served and they're
gonna want to settle. Would youplease let us know? Yes? I
would all right, Thank you?Linda. Three oh three seven one three
talk seven one three eight two fivefive. So we have a new deputy,
the first female ever. Right,Sue's deputy Gene. But we're not

(57:35):
going to call her deputy Gene,just like we don't call Deputy Dollar,
Deputy Scott, or Deputy Doc DeputyKen. We don't call them by their
name. We give them a name. We have to come up with a
name that's indicative to a female butreally not insulting, of course, not
downgrade, and not funny, butfunny in a good way maybe. And

(57:58):
you know she goes by Genie ofa Genie. Did I say Gene?
Yeah, I'm yeah Genie, Imean okay. So here's the deal.
Mark's on the phone. I needto take him because he's on a secret
trip. Then I want to comeup with a nickname for Deputy gen Genie
Mark. What's going on, bro? Well, I just served Mountain View.
I tried to do a lag butyou didn't pick up Mark. I'm

(58:19):
sorry, man, we were inthe middle of a call. But listen,
listen, I want to hear allabout it. Can I take this
break? I promise you. Iwant to hear all about it. When
he's when he said that he servedMountain View, you know who that is,
Jeff Jolliffe, the worst mechanic ofall time. We're going to call
him back right after this break.Go with a sure thing Denver's best roofer

(58:44):
Excel Roofing dot com. You don'tpay a cent until you're content. Time
for an insurance check up free,no obligation. In comparison, call Compass
Insurance paying too much your coverage atdozens of insurance companies out now three all
three seven seven to one. HelpYou'll think you're his only customer when you
choose Frank durand the real estate mandot com to list your home with Remax

(59:08):
Alliance three all three nine two zerosixteen twenty two. Hi Tom Martine here
three all three seven to one threetalks seven one three eight two five five
kin h Home Solutions with us,and I'll tell you what they have,

(59:30):
this alpen window which is unbelievable forinsulating qualities. I want to go back
to Mark right now. But thereason I wanted to ask Robert a question
we got texted. But I wantto go to Mark because Mark just served
Jeff Jolliffe. Now, Jeff Jolliffe, of all the auto mechanics we have

(59:51):
ever had, he's had more complaintsthan anyone. Second was Jim Weiss at
forty fourth Auto. And third wasa guy called Sharif at American four by
four, which we haven't heard fromin ten years. I don't know if
he's a live still, but inany case, this Jeff Joliff guy,

(01:00:12):
Wow, Jeff Jolliff. Here's whathappened. In most cases, he fixes
something or tells him he's going tofix it, they pick it up,
it craps out, they bring itback under warranty. Now they've paid him
a ton of money. They bringit back under warranty and it's stolen.

(01:00:32):
That's usually, and he claims itwas stolen. So Mark, what's going
on? Hey man? So thisguy he works out of like a storage
unit now, so he is definitelydowngraded. Good. I served one of
his employees. He wasn't there,but I was kind of banging on the
door, which what I thought waslike in office, but really it's not.

(01:00:57):
It's just a storage facility. Andthe guy and goes, oh,
are you looking for Jeff? Isaid, yeah, I've got an appointment.
He was going to look at mytransmission. Then it dawned on me,
I'm driving my tesla, and theguy looked over and I was like,
no, not that one my truck, and he abowanced his name was
one and he's one of the employees. So we got him served man on

(01:01:19):
behalf of some listeners and he basicallyripped them off. I forget how much
they spent, but it was Montyand Beverly and they went through to it.
They got all the court work done, they got everything filled out and
filed. And now he's now he'sgot to show up. Man. Now
here's what I want to know.Did he did this guy rip Monty and

(01:01:44):
Beverly off up at the up athis new location? Yes, this one
right here. It's two garage stores. Man, I mean, I can't.
I can't paint the picture any worse. Why anybody would bring their car
to get it work done there?It's literally a storage unit. And I

(01:02:04):
can't believe he gets pigeons all thetime. I can't believe it. So
one told me, I said,how long until you think if I liked
the price? How long could youHow long would it take to do the
transmission? And he points out tothe lot. There's like he's got twenty
thirty vehicles, before me, man. I mean, people are dropping their
car off lift and right to thisguy. Oh my god. Here's the

(01:02:29):
deal on Monty and Beverly, atwenty sixteen Chevy pickup. They took a
to Mountain viewed transmission and gear whichis Jeff Jolliffe. They paid you storage
line. Yeah, they made whatthey paid one thousand, eight hundred up
front. After many delays, Jolliffeclaims he rebuilt the transmission. Monty took

(01:02:52):
it to a dealer who says Jolliffeput in a used wrong transmission and it
will ruin the car. So yeah, I mean the guy, it's the
same thing, man, It's justreally horrible work. He always tells people
he's going to rebuild it. I'msure they're just using you know, in

(01:03:15):
my opinions, the guy said,total truck Brook. You know what,
Mark, I don't think he's gonnashow up. What do you think he'll
never show up to court? Well, he'll get his default judgment in.
At least that gives these guys somewhere. I don't know the balls. He
came on air with us a coupletimes with of course, nothing but excuses.

(01:03:35):
The one time he said the lasttime he came on air. He
said, you know what, I'mgoing to go ahead and look at it
and fix it for goodwill tell theguy to bring it in tomorrow. And
what happened? I know it's alwaysstolen. I mean, this guy has
a racket going. But thank youMark. Head back. Hold on,
yeah, hold on, I gottatell you something else. Bo. He's

(01:04:00):
right next to BUCkies. I loveBUCkies. I got a barbecue sandwich there.
This plays rock and rolls. It'sworth just taking the drive up to
get some barbecue. You can buygrills there. They've got clothing, candy,
you name it. They got it, one hundred plus gas pumps.
It's like it's like a Walmart ofconvenience stores, man, And it's so

(01:04:25):
clean. I cannot believe it.Man, Well, I can't believe that
the highlight of your trip is BUCkies. I like, I just is it
a giant convenience store? Yeah,but if you can't even call it a
convenience store, man. So inthe middle of it, they're making barbecues.

(01:04:45):
They've got you name it, man, They've got beef, they got
brisket, they got sausage, theygot everything in there. Yelling all the
time they're like, heyy, it'sup, it's up, And it's just
like a big carnival. Man.Wow, like an experience. Wow.
How many different food things are inthere? Oh my god. If we're
not getting into the candy and thefresh nuts and stuff like that. They've

(01:05:10):
got turkey, they've got brisket,they got any form of barbecue. They've
got all kinds of freshly made likethat. And these are different different,
a little different, like booths ordifferent kiosks around the whole place. Well,
No, that fresh food is likeright in the center of it,
and it's a big like food court, right It's it's like a food court,

(01:05:31):
but all the food is prepared andyou can watch them chop up the
barbecue, then they make the sandwich, they wrap it, and then they
put it out for people to walkup and take. So, I mean,
it's just how many how many employeesdo you think are in that place?
Oh? Man, I am guessingin fact o'pay you something. I
sent my son a picture, andI sent Suzanne Wonder. I haven't sent

(01:05:57):
it to her yet, so Iwould guess that's two to three hundred employees.
Listen to this. The assistant managersthere I guarantee it's like Walmart.
They make one hundred and twenty fivethousand the GM, and it's on a
sign they're hiring out from assistance forone twenty five. Food is one fifty.

(01:06:18):
If you're over all the fresh food, your salaries one hundred and fifty
or one hundred and seventy five thousand, I think. And then the GM,
the main manager is one hundred andseventy five thousand plus bonus, and
they're hiring all kinds of hourly.If you don't have any experience and just
want to work, like in therestroom or in one of the clothing departments,

(01:06:40):
you're twenty to twenty five bucks anhour, no experience needed, and
they're hiring across the board. Man, So anybody's saying they can't find a
job. Now, granted it's inJohnstown, but man, one hundred and
twenty five a year goes a longway in John's town. Brother, Hey,
how many acres is that inside?How many square I mean, I

(01:07:01):
would say square feet, but it'sprobably acres right seventy five No, seventy
five thousand square feet? Scott said, yeah, I was gonna say around
one hundred thousand that sounds about right. Man. You should see all the
gas parks. It's just pump afterpump, and you would think with one
hundred plus like they could always beempty ones. This place is jamming,

(01:07:23):
man, they got it down atall right. I got nowhere and it's
busy. I gotta take this break. I'm sorry, thank you, we
got more coming up. Go witha sure thing Denver's best roofer Excel Roofing
dot com. You don't pay acent until you're content. Time for an

(01:07:44):
insurance check up free no obligation comparisoncall Compass Insurance paying too much your coverage
at dozens of insurance companies find outnow three O three seven seven to one
help. You'll think you're his onlycustomer when you choose Frank durand the real
estate Man dot com to list yourhome with Remax Alliance three all three nine
two zero sixteen twenty two. HiTom Martino here three three seven one three

(01:08:11):
talks seven one three eight two fivey five. Janis okay, Janis.
I'm sorry it took so long,but we're going to continue with you now
on this wrongful termination. Tell uswhat's going on? I didn't you eating
with them yesterday I started talked toyou. I just decided that biking dogs.
Ye, So I don't have aclue what's going on? Okay,
So here you're a gig worker andI was wondering what had happened to you.

(01:08:34):
You're a gig worker. You workedand delivered stuff from a place called
Go Puff, who makes vape suppliesbasically, and you worked for a company
or an app called go Drive.You signed on one day and when you
signed on, well they wouldn't letyou sign on or something. You got
a message saying they no longer wantyou because of theft, right right?

(01:08:58):
And that's it. No appeal nothing, there's no appeal process or anything.
They said I had one hundred andsixty eight hours to dispute it, and
I requested information on what I'm disputing, what the theft is about, and
I was told they don't give thatinformation. They don't discuss investigations. They
said, you can dispute it,but they're not telling you what to dispute.

(01:09:23):
Correct. That can't be fair onany planet. Did was there a
name of someone and a phone numberat least so you can talk to someone.
No, they do not have phonesupport at this time. It's all
done via email and it's just godrive the people, the go puff people

(01:09:47):
are It's go puffs and go driveand on contract with you GD Logistics,
you have a clue? Who arethose are the ones? That is it
called what is it called? DD Logistics, GED Logistics LC GG both
as in golf golf, g asin good DEAs in boyle okay gb good

(01:10:12):
boy okay. Go with a surething Denver's Best Roofer Excel roofing dot com.
You don't pay a cent until you'recontent. Leave time for an insurance
check up free, no obligation comparisoncall Compass Insurance paying too much your coverage
at dozens of insurance companies find outnow three all three seven seven one help.
You'll think you're his only customer whenyou choose Frank durand the real estate

(01:10:36):
Man dot com to list your homewith Remax Alliance three all three nine two
zero sixteen twenty two d who youdon't have? Run anxious as we can

(01:10:59):
shoot? What's gonna help? Come? Man Dix is the Troubleshooter Show.
No Tom Martine, Hi Tom Martinohere, Welcome to the show. Three
O three seven one three Talk threeoh three seven one, three eight,
two five five. This hour broughtto you by Frank durand the real Estate
Man dot Com. He has awritten guarantee for performance when you hire him

(01:11:24):
to either buy or sell property foryou as a real estate broker with Remax
aligned. Frank Duran will also doa free market analysis if you're home,
even before you want a list,no obligational list to tell you what it
will sell for. Based on usthirty five years of experience, he takes
into consideration all market conditions and includinginterest rates, and comes up with a

(01:11:45):
pretty accurate price of what you willsell your house for and net out of
that sale. Three oh three ninetwo zero sixteen twenty two Frank durand the
real Estate Man dot Com. Backto the phones, now, Janie,
I looked up some stuff here.Janie says she was wrongfully terminated. By
the way, there usually is nota wrongful termination in Colorado. But so

(01:12:06):
what's weird about Janie's situation? Theyactually gave her a reason, and she
says it's inaccurate. They said shewas fired for theft, and she never
stole anything. She said, Idon't know how this is happening. Now,
do they owe you any money oris this how? Yes? How

(01:12:27):
much do they owe you? Theyowe me about two hundred dollars and I'm
supposed to get it today because Iwas terminated on Friday, and they said
they would give it on payout day. But we have instinct cash payout.
We can take our money the minutewe make it. But you can't log
on anymore. No, I can't. I don't even have access to my
contract. I don't. This isweird when you can't see I'm wondering what

(01:12:56):
you would we're going to We founda phone number, oh wow, yeah,
and we found their main office address. Okay, and my deputy co
pilot did it. And I'm goingto deputy bing and I'm going to give
it to Scott to call there,and I'll tell a deputy dollar and I'll

(01:13:19):
tell you why we're not going totalk about you. Here's what we're going
to ask them. We have anassociate who called their radio show or a
listener, and she simply was toldshe's being terminated for theft. They said
she could appeal, but she doesn'tknow what to appeal because they said there

(01:13:44):
are no details they can share,just that she was terminated for theft.
Well, she said, that's impossible. So all we want to know from
go Brands, Inc. Which runsall of these and they also are the
ones that run the drive app thethe ones that run and then people sign

(01:14:04):
up to be their drivers. Andthen when you sign up to be a
driver, that other company you toldme about, that's just that's just a
holding coming. That's just they segmentwhere you where you get your pay from.
But it's all controlled by Gobrands Inc. In Philadelphia. So we're going

(01:14:26):
to call and ask a very simplequestion. There must be details for people
when they're told they stole something.I mean, it would have been better
not to give a reason because you'reaccusing her of theft and she has no
idea when where? How? Why? So how does she appeal something when
she doesn't know when? Where?Why? How? I mean, right,

(01:14:47):
Scott, that's a logical question.It's a lot, isn't it.
Like if you want to appeal,what is she appealing? So I want
to know if we can get someoneat this location. Here's the information,
Scott. So what we're going todo is we're going to have him call.
But I just wanted to let youknow that you don't have to hang
on hold. We can call youback, make sure you give us your

(01:15:09):
contact information, or you can holdif you want. But we're going to
call right now and ask about ingeneral. We're not We're gonna say,
look, we're not asking you totalk about one person. We're asking you
to talk about a process, becausethen that gets around them saying, well,
we can't discuss employee matters. We'renot asking you to Okay, that's

(01:15:30):
what That's what we're gonna do.Jim, what's going on with you?
Jim, welcome to the show.What's happening? Hey? Comby doing good
man? What's happening? Hey?I have to have cataract surgery in the
next month on both of my eyes. Are you going to get them both
at the same time? Or dothey do one at a time? One
at a time one and then thenext one a couple of weeks later.

(01:15:54):
That's right? Yeah, So myquestion is from the last that I have
where they told me I needed tohave cataract surgery. They talked about generically
about different lenses. There's a lensthat Medicare will pay for, and then
there's other lenses that are better lenses. I'm just wondering if you or anyone
else had any inputs. Yeah,yeah, I went. I went for

(01:16:19):
The term may not be technically accurate, but it's a multifocal lens, meaning
I didn't have to pick near orfar. That's what medicare pays for.
They don't pay for the they don'tpay for the latest technology. But I'm
telling you at my age now,I have glasses area where once in a

(01:16:39):
while people ask me why it's Ihave dry eye, has nothing to do
with my lenses. I can seeperfectly tiny print, big print in between
print, close, near and farmedium whatever. All I'm saying is this,
I have a multifocal lens. Ihad normal aging of the eyes in
my lenses, so I had tosquint to see something or wear glasses right,

(01:17:00):
There was no two ways about it. I did not have cataracts,
but I went and had both lensesreplaced anyway with cataract surgery, and I
did what was called a clear lensexchange. What that means is they get
rid of your clear lens and putanother one in, so they're getting rid

(01:17:24):
of the lens God gave me,even though I didn't have cataracts. They
were just getting old. I tossedthem out and got new ones. The
new ones I got are multifocal lenses. So now at my age when I
had it done, I might havehad it done at sixty. I'm seventy.
Now I was. I was ableto see perfectly near and far and
in between. So if you havethe chance to upgrade, do that.

(01:17:48):
Okay, I do. I'm youknow, I'm interested in having better vision
than you know. Just the basicmedicare lens I would do in some research
there's it looks like there's trifocal lenses, a bunch of other ones. I
don't need anything fancy, but itsounds like, no, you do want
something fancy. If you're gonna doit and go through the pain and misery,

(01:18:10):
get the best. Yes, doyou know anything about the trifocal lenses.
I wouldn't get them. I wouldget the multi multi multi mine mine
or not, just try. Ican look anywhere at any distance. There
there I think the one I haveis I think I have symphony. I

(01:18:30):
could have crystallins. But now there'sso many new ones. Really, so
what you need is to find thelatest and greatest. Why would you settle
for a trifocal why I I don'tknow. Like I say, I'm just
looking at the web page that hasa list of the mirror and I know
absolutely nothing about it. Where areyou having it done? Where are you

(01:18:53):
having it done? It's in Littletonat let's see it's And how'd you pick?
Wait, how'd you pick them?Well? They're my regular eye doctor
and they do surgery as well.Hold on, hold on your regular eye
doctor and they do surgery. Howmany do they do? A lot?

(01:19:15):
Like? How many? I don'tknow. But they have a big surgical
center that they do it in,So that doesn't okay, Okay, listen,
do you have a recommendation? Thereare many eye places that say they
do a lot, and they meantheir surgical center does a lot, but
the surgical center serves eye doctors fromall over. I'm not putting them down.

(01:19:36):
I don't even know who they are. All I'm saying is this,
No one does as many, Noone does as many as icon. Okay.
And the reason I asked who youhave? Your provider should have all

(01:19:57):
kinds of suggestions for you, andthey should know the latest and greatest and
the best. Yeah, I haveI have an appointment with them on Friday
to talk about this in detail.The last appointment was just when they when
I had a regular eye exam andthey told me that I had cataracts and
then they needed to have surgery.And the people, the people that you're

(01:20:19):
positive that, the people that aredoing your examination and the people that you've
been going there have their own ophthalmologistsand it's their operation and they're not just
farming it out to the surgical center. Yeah. The doctors actually called Colorado
I consultants and they have their ownsurgeons that do the cataracts. Are good,

(01:20:45):
They're not finding it out good good. If that's the case. Good
Again. I'm not saying there's anythingwrong with them at all. All I'm
saying is you want people who dotons of them and not at a surgical
center. Their surgeons do it.Now, their surgeons can be at a

(01:21:06):
medical center. But you don't wantsubcontractors. I'm telling you that, and
you want that. And if theydon't have, if they do not have
recommendations for lenses, I would haveserious concerns. Understood, understood, Okay,
I appreciate the information. Yeah,and I you're gonna absolutely love it.

(01:21:30):
So I am tired of wearing teeters. It's their fet small print.
I'm going to tell you, holdon, I just want to try one.
I'm looking for the one that Igot, So hold on a second.
Let me see if I can findthe ones that I have. I've
had now. They're probably even betternow, but I've had them for years
and years and I could never everNow, here's what they're saying, the

(01:21:58):
multifocals. I'm looking at here.Mine had multifocal, and the reason I
went with that, you have monofocal, multifocal, trifocal. Multifocal has more
than try try has more than mono. So you know, don't go for
the medium if you're going through allof this. Now there's also extended depth
now that they have, which arejust weird. So like I said,

(01:22:23):
then there's something. Yeah, thenthere's something for stigmatism and all that.
But in any case, go forthe best. Just ask them what's the
best. What's the best in theirexperience? But multi, multi, multi,
nothing else but multi, thank youthree all three. I have to
emphasize that because you wouldn't believe howmany people make stupid mistakes when they're going

(01:22:44):
through all the pain and suffering,like for example, when they go through
back surgery and they get a fusion, they go through all of that to
ruin their back. Think about that, and now there's so many more alternatives.
Oh my goodness, go with asure thing Denver's best roofer Excel Roofing

(01:23:09):
dot com. You don't pay acent until you're content. Time for an
insurance checkup free, no obligation comparisoncall compass insurance paying too much your coverage
at dozens of insurance companies find outnow three oh three seven to seven to
one. Help. You'll think you'rehis only customer when you choose Frank durand
the real estate Man dot com tolist your home with Remax Alliance three oh

(01:23:32):
three nine two zero sixteen twenty two. Hey, I'm Tom Martina, your
troubleshooter three oh three seven one threetalk. By the way, Denverregen dot
com has that semiglutide for weight lossat two hundred and fifty bucks a month
with all your supplies and doctor consultations. That's Denverregen dot com. Yeah,
it's I know you're thinking, what, Yeah, that's the true price.

(01:23:56):
Denver Regen dot com. Now Kimberlyhas an issue with Christian Brothers Automotive on
a twenty twelve Mercedes. Christian Brothers. You know, we get complaints about
them from time to time, butnothing that plentiful. What certainly not like
jeff Jolliffe the Slee's Brigade or JiffyLubin Screw and or no Econna Lubin Screw.

(01:24:23):
Jeffy Lub's bad but not as badas Econna Loop. And then we
got a lot of bad players inthe car business. But what's going on?
Kimberly with Christian So my daughter wetook her Mercedes in to get some
repairs. Donder her car. Itwas quite a lot of retairs. It
was like five thousand dollars or threepare Wow, what needed to be done?

(01:24:43):
How many miles on this how manymiles on the Mercedes? It's at
two twenty twelve, so there arelet me see, I'm sorry, well,
I mean like like I don't haveto know. I mean I was
just curious because of five thousand dollarsin repair. But that doesn't surprise me
on a ten year old or elevenor twelve whatever it is now, yeah,

(01:25:05):
on those carshs. So anyway,so what's going on that she paid
five grand for repairs and what's theproblem, and the and so she picked
up the vehicle and the next dayshe went home and she parked the vehicle
for the night. The next dayshe was her and my sons were driving
on I twenty five and the tiresshe lost, Oh yeah, they were

(01:25:28):
hy Holy crap, that's yeah.They weren't hurts. They won. They
were not hurt. So that's yeah. But what I want to know is
how badly was the car damage?Well, they they immediately sent somebody to
turn my son up and they gavehim right home. And then the tow
truck came in, got the Mercedes, and they kept the Mercedes. And

(01:25:50):
the repairs was probably like it wasabout two thousand dollars. They covered that,
of course. But okay, soCrushian brothers covered all of that.
They did. They did, ButI try to steel like maybe, I
mean, this was pretty pretty serious. My daughter now she doesn't even want
no, I totally understand. SoI apparently they have they worked on the

(01:26:11):
wheels. Then, yes, theyput they put brakes on the back.
Okay, got it. Okay,so but they they stepped up and fixed
things. So what's the part thatis concerning you. Well, I don't.
I just kind of feel like they'rethey're not taking this very seriously.
I mean, I know, whatis that? What does that mean?

(01:26:32):
I don't understand. They sent atow truck, they got the car,
and they fixed it. What doyou mean now, I'm just maybe not
understanding way. What do you meanthey're not taking it seriously? What do
you want them to do? Ifeel like that there that their services is
there's a demand in the car.They were negliges, Well there's no there's

(01:26:53):
no doubt they were. There's nodoubt. So yes, so what they
fixed, they fix they fixed it. They were negligent, they recognize it
and they fixed it. So I'mnot I still don't understand your concern.
Okay, No, I'm glad thatyou're saying that. I'm glad that they
call it because I wasn't. I'mnot sure because I mean I feel like

(01:27:13):
I feel like maybe should go alittle bit above that. Okay, that's
what I want to know. Seenow we're getting somewhere, Kimberly. I
always strive to find out why peoplecall. So what do you mean?
What do you tell me? Whatyou mean? Just say it. What
do you mean? I feel likethey should reimburse for some of the original
repairs. I'm not saying, wellhold on, hold on, why for
the original repair though, if theyfixed the car now, if they were

(01:27:36):
inconvenience, maybe a good will offeringfor another repair in the future or something.
I get what you're saying, butI at least you didn't say what
I thought you were going to say. Do you know what I thought you
were going to say? What couldhave happened, could have, would have,
should have? Okay, like youknow, well, I could have
been killed, or they could havedone this, or they could have done
that. And you don't sue onwhat could have happened. You just don't.

(01:27:59):
Definitely you don't collect on it either. Now, if any of those
repairs that they did prior to thisdamage, if any of that maintenance was
responsible for this, they fixed it, so they made you whole, presumably,
Okay. Now, if there wasserious damage for the car, then

(01:28:24):
you would say, wait a minute, Now, I got a total to
the car. I didn't get thebenefit of those repairs, but you but
you didn't have to total the carand you are getting benefit. So I'm
not following you. Now, shouldthey have made a good will gesture?
Yes, but I don't think much. I mean, it depends if they
were inconvenience. Did they were withouttheir car for Did they give them a

(01:28:45):
loaner car while they were fixing it? Yes? The uh they did.
We got a rental car. Reimersthe rental car. Well. See,
okay, I can't even think.I can't think of anything more other than
a goodwill offering of me a fewhundred bucks or maybe a coupon for future
work. But Kim, it's notthat I don't think you should be concerned,

(01:29:08):
obviously, but but they came through. They didn't I was hoping.
I'm sorry. It's like they didwhat they were supposed to. Had you
called me and they hadn't done that, I would have said, well,
they should fix it, they shouldgive her a rental car, and blah
blah blah, that's what I wouldhave said. I would have said exactly

(01:29:29):
what they did already. Okay,thank you, Tom, I appreciate that.
Well, did your daughter feel doesyour daughter feel she deserves more?
She she doesn't even want to driveon the highway. She was pretty sure
this really scared her. Yeah,well, of course things like that happened,
by the way, it's just life. But Kimberly, there's something else.

(01:29:50):
Had that been a newer Mercedes,like a really new one close to
new, I would have I wouldhave argued for diminished value, tell you
a bit for that damage. Buton a twenty twelve you don't have that
argument either. So everything else ispsychological and you don't sue for that either.

(01:30:11):
I mean, things happen, andthere's an expression for that, and
the word isn't things, but itdoes happen. It does go with a
sure thing Denver's Best roofer Excel Roofingdot com. You don't pay a cent

(01:30:31):
until you're content. Time for aninsurance checkup free, no obligation. In
comparison, call Compass Insurance paying toomuch your coverage at dozens of insurance companies
find out Now three O three sevento seven to one help. You'll think
you're his only customer when you chooseFrank durand the Real estate Man dot com
to list your home with Remax Alliancethree oh three nine two zero sixteen twenty

(01:30:56):
two. Hi Tom Martine here atthree oh three seven one three talk three
O three seven one three eight,two five five kh Home solutions with us.
I have a question. They wantto know on the windows do the

(01:31:18):
uh, it's at the Alpin windowsright made right here in Colorado. Do
they come in casement and double hungas well, and fixed light windows?
Yes, that's actually their main windowthat they like to push is a casement
window. But they do awnings,casement sliders, home windows, pats,
and awning. An awning is goingto be the same operation as a casement
with a crank at the bottom,but it only opens up at the Oh,

(01:31:41):
it opens up like an on,which is ideal. Yeah, like
an awning, which is ideal forlike a kitchen sink above the kitchen sink,
so you don't have to work sohard to stretch up to unlocked.
You can kind of crank it downat the bottom. But yeah, that's
their And then regular double hung Theydo regular double hung double sliders as well.
And doors. Do they audio doorsas well? Yes? And frank
stores are just sliders. No,they're all sliders, but they coming many

(01:32:02):
different color options, almost any optionyou want to get color matched. And
people are asking about siding options andwhat do you have, Well, we
carry a hardyboard that's gonna be ourbiggest provider of siding that we push on.
We also have pro Villas. ProVilla they do a lot of our

(01:32:27):
windows and doors there. I likePrevia. But what kind of siding is
it? Uh, they do vinylsiding. A lot of their product is
a vinyl. Is it a thickervinyl or a thinner vinyl? Yeah,
it's a thicker vinyl with a phoneback. So is it hard to get
vinyl not to wave a little ona long run? Yes? And no.
I mean there's a lot of differentscenarios where where it's tying into the

(01:32:50):
house, if it's up against roughlines, stuff like that, that causes
different heat you know, on itto warp sometimes. Yeah, but uh,
not so much that we've seen latelyas the technology has advanced. Three
all three their numbers three all threefour. I'm going to go back to
the phones. Brent Brett, Imean, has a problem with the landlord

(01:33:10):
Brett. What's going on? HeyTom, Hey man, what's happening today?
I'm doing it. I got alittle It sounded like Mark there was
was moonlighting some stuff for Bucky ohMan. Does he love BUCkies? Right?
I mean I told him he shouldget a job there right right on
cooking that briskett. There you go. So, Tom, I, I've

(01:33:31):
got a rental house and I havea renter that been there a few years,
and he was his new lease hadcome up to here the first of
April, and so he's kind ofdisappeared since then. I didn't get my
rent. Now what do you meanhe disappeared? Did he leave? Well,
he didn't pack up and leave.He's just gone. How long has

(01:33:56):
he been gone? Well, it'sbeen what almost twenty five days now,
you know since okay? And twentyfive days? So he hasn't paid for
April? Correct, And you haven'theard anything from him? And does he
have a lease or is it monthto month? It's a lease. He's
got an annual lease. When doesit expire, Well, it's expired as

(01:34:20):
of March, the end of March. Okay, Okay, it expired at
the end of March. How muchstuff does he have in there? Well,
it's you know, household stuff.You need to go through a regular
eviction. You understand that, right, Well, that's why I was checking
the sea. Yep. You haveto put a notice up on the door.

(01:34:41):
Then you have to serve him,and if you don't, you serve
the address, you go to court, he doesn't show up, and then
that's it. I mean, yougo through a regular you have an attorney,
do it, of course, butgo through an eviction. Okay,
you can't just listen, I'm tellingyou this. You can't just move him
out, but you can. WhatI mean is it's not legal, it's

(01:35:04):
self help. But if he willnever come back and protest, then what
the hell is the difference. It'sreally what I'm getting at is I wouldn't
do it because I don't want somejerk to come back and all of a
sudden have have everyone you know,have an attorney jump on the bandwagon.
So I wouldn't do it, butsome people would because they figure the guy's

(01:35:27):
not coming back. They might waita little longer and he's not coming back.
I'm going to put all this stuffout and I'm gonna do it.
But that's not the right way todo it. Okay, So regular eviction,
no matter what, that's really theproper way to do it. And
one of the pains in being alandlord is the same with a squatter.

(01:35:48):
You'd have to go through a regulareviction. Let me ask you one more
side question. So it's it's arule of property, and it's on.
It's got well, of course,and I've got some livestock there. So
the power has been turned off.And so who turned the power off?

(01:36:10):
Well, the power company from lackof payment. But okay, so so
okay, well then that took careof itself. So the powers off.
Okay, but I'm I'm in asituation where I got ahol of water to
the livestock or I need to paythe power company get the power turned back
on. That's right, you do, that's right. Yeah, So that's

(01:36:31):
another thing. But you have togo after him. You don't know where
he is, yeah, no,don't know. When you did, at
least you didn't get any skip traceinformation, his license or anything not.
Well, yeah, I've got someof that, you know, I've got
some information on him. So Ican look at that and see if I
can do something to try to findhim. I think he's coming. I

(01:36:53):
don't know, you know what Imean. He left the camper, he
left some quite a bit of stuff. But I just odd that he's gone.
Well, are you sure nothing happenedto him? Well, you know,
he always you always think thout playor something. Did you search the
house? Yeah, search step properties, Yeah I didn't find it's a it's

(01:37:14):
kind of a mess, but youknow there's a trash and stuff, but
nothing points to anything unusual. Butyeah, strange. Well listen, Brett.
The bottom line is you got togo through the legal system and it's
a shame, but you're going tohave to pay that. You just keep

(01:37:35):
track of all your losses to goafter him, but he's probably never going
to show up again. Three allthree seven one three talk go with a
sure thing Denver's best roofer Excel Roofingdot com. You don't pay a cent
until you're content. Time for aninsurance check up free, no obligation.

(01:37:59):
Compare and call Compass insurance paying toomuch your coverage at dozens of insurance companies
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only customer when you choose Frank durandthe real estate Man dot com to list
your home with Remax Alliance three allthree nine two zero sixteen twenty two.

(01:38:23):
Hi Tom Martino, You're a troubleshooter. Three O three seven one three talk
seven one three eight two five fiveSo we have Deputy Gene Genie, who
we're going to give another name to. But I want to ask U my
deputy bing here, my deputy here? Okay. I use volunteers and we

(01:38:46):
call them deputies. In my organization, we have our first female deputy,
and we would like to come upwith a creative and flattering nickname. What
do you recommend? So? Ijust asked depity bang, which is co
pilot? Let's hear what it says? The suspense Tommy hold On, congratulations

(01:39:14):
on welcoming the first female deputy toyour team. For a creative and flattering
nickname, you might consider something thatreflects her role, qualities or contributions born.
Here are a few suggestions. PioneerPatroller emphasizing her trailblazing position as the
first female deputy. Vanguard Valerie ifher name Valerie, combining it with Vanguard

(01:39:35):
highlights her trailblazer tests again. Ifher name is Tests, this name Pathfinder,
Guardian Grace. If her name isGrace, this nickname says both protection
and elegance. Remember to choose anickname that she personally likes and feels comfortable
with. It's always best to askfor her input or approval in her finalized

(01:39:58):
No, we don't do that here. Okay, I got one. Okay,
I wanted a superhero, a femalesuperhero. So she's going to be
Deputy Marvel. That's cool? Isthat great? It's definitely cool. Definitely
okay. So we got to followup. So Deputy Marvel, what's going

(01:40:18):
on? So let me explain theproblem. Do you have a follow up
on that one? He's online one? Okay, the collar is okay,
James, this one really pissed meoff. You booked a shuttle Grand Lake
Shuttle to go from the airport toGrand Lake and then said I need to
go back to the airport I thinkin a couple of weeks. And you

(01:40:39):
called the night before. They hadnever notified you. You called the night
before you're supposed to leave. Idon't know why you did that, but
it was smart. And they said, oh, we can't make it,
and you said what they said,that's too far? You said, what
was anybody gonna even call me?You were so pissed. So they said,
well, we got a private serviceyou can take and that costs you
like way more money. Is that? It? Nutshell? James? That

(01:41:00):
is a five ninety nine one way, it sucks. So what happened?
So I called the gal at itsGrand Mountain Ride? Okay, and she
said that they did pick him upat Dia on March and took him to
his home. Then on March twentieth, he wanted them to pick them up

(01:41:26):
at his home. She said,they go to the town of Grand Lake.
So he needed to get himself tothe town of Grand Lake. Oh
wait a minute, they will dropyou at home, but they won't pick
you up there. They had aninexperienced, brand new driver who didn't know
that his home was outside of theirservices. So they didn't say we can't
make it. They said you gotto get into town. Correct. Oh

(01:41:48):
that's a little different than he tracked. Hey, James, so they how
far out of Grand Lake do youlive? Two and a half miles?
Okay, Well that's not okay,that's not exactly what I thought. I
thought they just were going to leaveyou high and try. But you didn't
know until when you call that nightand said are you going to be here?

(01:42:10):
They said no, it's too far. Did they say, yes,
we will be in Grand Lake?They they mentioned the fact. I said
listen, no, no, Ijust James James, I listened to your
story. Yes, I just needto know. Did they indicate at all
to you? I don't need thestory. Did they indicate it all to
you? Well, we're going tobe at Grand Lake tomorrow if you need

(01:42:31):
a ride to the airport. No, they just said they weren't going to
show up at all. That's correct, okay. Hold on, Hot Lake
was too far. They said GrandLake was too far because they're indicating that
they go to Grand Lake all thetime. They just don't go to your
house. That is, that's falseokay. And then they said they had

(01:42:55):
a private service, right, Yeah, what was the private service? He
came to your home? Yes?And where did they take you straight to
the airport? Yes? Okay,CYBN service, which which is part of
their To me, it's a congame because they just they they confirmed that
they were going to come to myhouse. And then you said that inexperienced
driver. They're saying confirmed it.Listen. I don't mind if in fact,

(01:43:21):
they were going to let me putit to you this way, if
they were going to pick you upin Grand Lake and that and their policy
is not to take not to pickyou up at home, I wouldn't mind
that, but you're saying that's notwhat they offered. No, absolutely,
Deputy, I mean, Deputy Marvel, let's just start with it. What

(01:43:42):
Just tell me they said for surethat they would pick them up in Grand
Lake. That is what she indicatedto me, that they do go to
Grand Lake, and he just didn'twant to be inconvenience to get himself from
his actual home to Grand Now wegot to figure out who's telling the truth
now seriously, because he's saying thatis not the truth. They said they

(01:44:03):
wouldn't even go to Grand Lake,it was too far. Can you call
her back and just tell her whathe insists on? Just see what she
says. Was she nice about it? I mean, I don't think she
minds us trying to find the truth. He was very nice. All right,
let's call back and find out.I'm Tom Martine. We have more
on this and your calls coming upon the Troubleshooter Show three O three seven
one three talk Go with a sureThing Denver's Best rufer excel roofing dot com.

(01:44:28):
You don't pay a cent until you'recontenth time for an insurance checkup free,
no obligation in comparison, call Compassinsurance paying too much your coverage at
dozens of insurance companies. Find outnow three oh three seven to seven to
one help. You'll think you're hisonly customer when you choose Frank durand the
real estate Man dot Com to listyour home with Remax Alliance three oh three

(01:44:51):
nine two zero sixteen twenty two NewAdvice who you don't have run instant as
we can. Shooter is gonna helpcome Man Dix is the Troubleshooter Show.

(01:45:15):
No Tom Martino, Hi, TomMartino here, Welcome to the show.
Three oh three seven one three talkseven on three eight two five five our
final hour. We're gonna get touh our phones and uh we're going to
solve problems, answer questions, takecomplaints. Genesis Tootalexterior dot com can do
all of your storm damage on oneinvoice, one point of contact, one

(01:45:41):
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of it paid for. Probid Energydot Com for your Solar Systemstones. Now

(01:46:01):
back to the phones to figure outwhat's on your mind today. Did you
call him back, Deputy Marvel?You did you talk to her or not?
Yes? No, well I talkedto somebody else. Okay, let's
let's bring you. Let's let's talkto you, the deputy Marvel, she
just called here. Here's the bottomline. James said, I hired Grand

(01:46:24):
Lake Shuttle. They took picked meup from the airport and took me to
my home in Grand Lake, rightoutside of Grand Lake, about two miles.
I said, I need to bepicked up in two weeks. Okay,
he said, the driver confirmed it. Then he said two weeks later
that night before he calls him andsays, I want to confirm my ride,

(01:46:46):
and they said, nope, wecan't pick you up because it's too
far. But we have a privateservice you can use. And he paid
way more. Now, James saidthey told him they would not pick him
up and that Grand Lake was toofar. What I find really, here's

(01:47:10):
what I find on James, ifyou could help me out here. Okay.
They claim that they go to GrandLake and from to and from Grand
called time, hence the name GrandLake Shuttle. Okay, that's why that's
mountain. Oh, I'm sorry,it's not Grand Lake. It's Grand Mountain.
Right, I'm sorry, I'm wrong. Then it's Grand Mountain. It

(01:47:32):
was written here right. Yeah.One second, I wanted to ask one
question, what when you call Howdid you come to call them the first
time to go to the airport?Oh? Because I usually go to with
home, James, and they don'tin March, they didn't do it.
This other shuttle service. Did youmean to get from the airport to Grand

(01:47:56):
Lake? Correct and back? Butbut you booked them? When When did
you book them to take you fromthe airport to your home? November of
twenty twenty three? And when didyou fly out? I flied out.
I flew out March sixth, andI came back. I wanted to come

(01:48:17):
back March twentieth. No, I'mnot okay, Okay, you said you
took that shuttle from da right toyour home. Yes, when on March
sixth? Okay, okay, Soyou concervation here in writing that said pick

(01:48:38):
up location Grand Link, details myaddress, my addresses on here, fifteen
Deer Drive. They were going topick me up. Okay, have it
in writing? Okay, So anywaywhat did they say, Genie. Well,
they said it's a shared service wherethey do have pick up at homes,

(01:48:59):
but was just happened to be outof the service area. Well why
did they confirm it though? That'sthe point I think he's got a point.
They confirmed it. They said,he's got it in writing right there.
Yeah, but he could have ubereddown to Grand Lake and got this
and for a ride. That partI understand if they did. He's saying,
they never offered to pick him upin Grand Lake. According to him,

(01:49:24):
they did, okay, and theysaid the reason his home is out
of no. Yeah, that partI understand that, even if that was
a mistake that they said they wouldpick him up at home and it was
two miles out or three miles out. Whatever. The point I'm trying to
make is this, if they hadtold if if James had told us,

(01:49:46):
yeah, they offered to pick meup at home, excuse me, in
Grand Lake. But James, whatyou're saying is when you called to verify,
they said to you, no,we can't go to Grand Lake.
It's too far. Absolutely not youraddress, but Grand Lake. So in

(01:50:08):
other words, they don't go toGrand Lake regularly. Is what you're saying,
right, that's not what you know. I have it confirmed here in
the address that they were going topick me up and I paid for it.
They said, I got it.I get it. I think you'll
win a small claim score. Butbut what I guess, what I'm finding

(01:50:30):
confusing is why they would not wantto pick you up in Grand Lake.
Because I'm going to go to theirwebsite. Right on their website, it
says they go to winter Park,Frasier, Tabernash, Grand Lake, and
Grand Lake. Yeah, that's whatI don't understand. Their own website says
they go to Grand Lake. Areyou sure they said, listen, you're

(01:50:50):
gonna have to get to Grand Lakeand you didn't want to? Never,
never, absolutely what if they did? Would you have gone to Grand Lake?
It would have taken me about anhour and a half to walk there
in the middle of winter, butI'm not asking you to walk there.
Would What would you have done hadthey said we can only go as far

(01:51:11):
as Grand Lake, We'll pick youup in Grand Lake? I have no
idea what I could have done.I have no idea. Okay, I
would have been stuck. Okay,so you don't have a car. I
do have a car, but that'sin the garage. I'm I'm not taking
If I would have taken the carout of the garage, I'd have to
leave it in Grand Lake for thenext three months. I thought there was

(01:51:33):
Uber up there. No, notan Uber. Diass in that too,
he said there's no Uber. There'sno Yeah, I was stuck. Their
website. Where does their website saywhere they go? I'm looking at it
right now. Grand Mountain Rides.It says ride smart Ride Save, It
says where's this safe, click onshuttle rides and then down Tom It gives

(01:51:56):
the okay, you know, getyou the van. It says shuttle service.
That's right, Yeah, Grand Lake. It does that. Well.
They say on their website they goto Grand Lake. Just so you know
in the future they go to GrandLake. I mean, I don't know
why. I don't know why theytold you they don't go to Grand Lake.
But you're saying that day when youcalled, they said they do not

(01:52:17):
go to Grand Lake. They weren'tgoing to didn't They just said they weren't
going there tomorrow. Oh okay,all right, James. All the shuttles,
excuse me, all the shuttle servicesalways picked the people up at their
house and drop them off at theirhouse. What he's saying is is no,
no, you're right. They didsay that. They said yours was

(01:52:40):
a little too far out. Butthey do normally they do some addresses Lake.
He said they do something. Hesaid they do some addresses. Look
for whatever reason, they didn't doyour address. Okay, and now if
they're covered in their tracks or tellingthe truth, it doesn't matter it cost
you. What was the difference inprice? By the way, did you
get at your one hundred and sixtyback? They did it. I had

(01:53:02):
to pay an extra four hundred andthirty three. They refunded me my original
mind. Good. Okay, Sothe extra four hundred and forty three is
what you're out in might and that'swhat you're going to go after them for.
Yes, and you should. Youshould go to small claves Cart.
We tried our best. They arenot budgeting. They're saying we we told
them we'll pick you up and uh, Grand Lake, and they didn't and

(01:53:26):
you didn't want to go. Lookit. I I'm not telling you that's
the truth. I'm telling you that'swhat they're saying. Three oh three seven
one three talk seven to one,three eight two five five. Wow,
you know it's it's just I'm tellingyou it's it's weird. And I wonder

(01:53:47):
though if that day they weren't goingto Grand Lake. If that day,
I don't know they go every dayor do they just go with appointments I
and and we'll never know. Butaccording to Deputy Marvel, he did say
they offered to pick him up inGrand Lake, right, all right,
all right, well anyway three ohthree seven one three talkers are number K

(01:54:12):
and H Home Solutions with us.Somebody wants to know about James Hardy siding
and they want to know if there'sany maintenance on it. I mean over
the years, there might be alittle bit of maintenance on it, but
like painting, Yeah, yeah,you got cocking. I mean cocking is
recommended to go around every three years. I don't know anybody that does that,
but they yes, And where wouldyou call on James Hardy. James

(01:54:32):
Hardy is fair the particular you're notgonna want to talk around like your windows
stuff like that, and an hejoints from your end caps to your lap
and stuff like that, and thentouch up paint always helps over the years.
Any a coating of paint over thatsiding will absolutely add life to it.
Is that the most popular siding around. Popular for the quality, not

(01:54:56):
as popular for the price because obviouslyit is a little bit more pricey ef
aside, but it gives you Yousay, it's a cementuous So what is
it a resinance cement? Uh?Yes, I believe so, but I
heard it's mainly the surface that givesyou the protection. Once that's pierced,
it'll take on water just like anything. Yes, correct, that correct.
I mean that is kind of theflawback with any sighting that gets a crack

(01:55:18):
behind any of that material behind there, it is going to take the water
unfortunately, So you have to keepthe front coating. I mean you got
to. So it takes special installationas well. Yeah, oh absolutely,
you would want one hundred percent certifiedinstall are doing on your hearty installation because
even putting cocking in the wrong areacan cause issues. Okay, So that's

(01:55:40):
uh K and h. At leastyou know what they're they're they know what
they're talking about. By the way, three oh three four is their number.
We have more coming right up.Go with a sure thing. Denver's
Best Roofer excel roofing dot com.You don't pay a cent until you're content.
Three time for an insurance check upfree, no obligation. In comparison,

(01:56:04):
call Compass Insurance paying too much yourcoverage at dozens of insurance companies find
out now three all three seven sevento one help. You'll think you're his
only customer when you choose Frank durandthe real estate Man dot com to list
your home with Remax Alliance three allthree nine two zero sixteen twenty two.

(01:56:28):
Hi Tom Martino here three O threeseven one three talk three oh three seven
one three eight two five five.Dan mackenzie is an attorney at law.
He's an estate planning attorney. Hewas on the show yesterday. It was
yesterday right anyway. We talked aboutall kinds of stuff, estate planning and
stuff and Dan, there were acouple things that people were confused about and
I wanted to clarify. One waswe talked about. I asked, you,

(01:56:53):
do people get a stepped up basisin value? In a basis when
someone dies for most assets, like, for example, their house. If
they own a house and they dieand leave the house to their spouse,
or they're not they're just their spouse. Actually, maybe batting their children.

(01:57:13):
Their children would get the date ofdeath valuation. Is that right? Yeah,
that's right. And what about artwork? Same thing, yep. And
uh what about stocks? Yeah,I mean really, I mean everything that
goes up in value. I thinkthe capital games is going to step up.
The only thing that can really causeconfusion about it is whether or not

(01:57:38):
it was like placed in some sortof your vocal trust, which is not
very common honestly these days. Butthe OKA text so I so okay,
but otherwise, yeah, you're goingto get a step up in basis.
Okay, you'll get a step upin basis. Then then there was where
the confusion was was with the stepup in basis and the valuation of an
estate. Maybe there maybe were mistakentwo terms. But somebody texted me and

(01:58:02):
said, I thought that when youvalue an estate, you can either do
it on the date of death oryou can alternatively do it six months later.
What does that mean? Yeah,So there's a couple of different contexts
in which you have to value theestate, and one is if you are
going up on a state tax return, and there are various reasons to do
that. Even when an a statetaxes in two and one is to record

(01:58:25):
the value of assets, and yes, you get to choose. You have
nine months to do it. Aftersomeone passes away, you can get a
six month extension on that. Ads. There's a lot of dates being thrown
around here, but usually the dateof death value is the valuation you're going
to use on that estate tax return. But your texture is right that there
is you can alternatively decide to sixmonths later. So if you alternative decide

(01:58:47):
alternatively decide to do six months later, does that include the house basis as
well or the and everything in theestate. Yes, yep. Okay.
So if I don't want to takethe date of death value and I know
the house is going to go upeven more, I can wait six months.
Yes. What if I wait sixmonths and it goes down? Can

(01:59:11):
I go back to the date ofdeath? I mean at some point,
yes, you have to. Imean, like I said, you have
nine months. Okay, So ifI wait, If I wait six months
and the house went down, Ican say excuse me? Or went yeah,
went down, I can say nevermind, I'm going to take the
date of death value because I'm stillwithin the nine months, correct okay,

(01:59:34):
But so do you do a statevaluations like that even if there is no
estate tax do there can be reasons, said, yeah, and this is
one of them, right, SoI mean, okay, tick one.
Actually it's between spouses. You probablyhave heard that spouses can now use the
unused portions. So when somebody diesand hasn't given away any gifts big enough

(01:59:56):
to do a gift tax return,these the surviving spouse can but they're unused
taxes and pull them into their estateand give up to more than twenty six
million dollars away now. But ifyou want to do that, you have
to file a tax return saying I'mgrabbing that unused portion even if no estate
taxes do so, there's reasons tofile on a state tax return even when
there's no tax to okay, andso then this is very interesting. So

(02:00:20):
basically then somebody else wanted to knowsince you were on yesterday. I always
get this reaction after you leave.But one of them was when on the
date of death you inherit a thestepped up basis, or when someone dies
and leaves you something. But whatif somebody gifts you something during their life?

(02:00:42):
Yeah, yeah, that's the problemwith that is that that does not
qualify for a step basis, andsometimes you will do that, like right
at the end of life, they'regifting stuff and it's like, oh,
don't do that. Hold on,okay, So if they give stuff,
they could really screw people. Sowe were well, I know we said
that about quit claim deeds and houses, but we're taught talking about really truly,
we're also talking about anything that yougift out you get the original basis,

(02:01:08):
yeah, okay, and then whatabout this is the stepped up basis
for the home for a vacation home, a rental, a primary residence,
all real estate owned. Okay,thanks Dan, I appreciate that. Of
course, Mackenzie Law and of courseyou can always reach him if you need

(02:01:30):
help, and let me give outhis number because now you can call him
directly. He was on the show. It's eight three three co plans eight
three three Coe Plans. Okay,now I appreciate that. So now we're
going to talk to Terry about Dishnetwork. Terry, what's happening, Terry?

(02:01:55):
Do I have the right line?Yeah? I do? Hi,
Terry, what's going on? Itried to No, I step with the
cord with direct TV, and theylet me return all the the remotes and
the wires and stuff from inside thehouse. However, they will not come
get the dish off my garage.Hold on, who owns that dish?

(02:02:17):
You do? Right? I don'tknow. I guess I do. Yeah,
you don't. Yeah, you buyyour own dish. I believe the
only thing they own is the Sometimesyou can even buy your own, but
they own the receiver and they ownthat equipment, and then you own the
dish. So no, they won'tcome and get the dish. You need

(02:02:38):
to have a handyman do that orsomething or you Yeah, yeah, they
don't have to do that. Evenif they installed it, they don't have
to do it because it's yours.Okay, if I find somebody with a
lamana. They suggested that as awhite haired old woman, I was going
to crawl up on the crush.I now, what did you go to,

(02:02:59):
Terry? What are you using now? Comcasts really like the broadband?
Or you got regular cable, regularcable? Why why did you go from
dish to a regular cable. I'mjust curious because I was trying to bundle
a whole bunch of things, andComcast is the only thing that only Comcast
and Century Link have Internet provider possibilitiesin my neighborhood. Oh I see yeah,

(02:03:29):
Oh ky okay. So if Ifind somebody with a long enough ladder,
well, where do you? Wheredo you live? Go with a
sure thing Denver's best roofer Excel Roofingdot com. You don't pay a cent
until you're content. Time for aninsurance checkup free, no obligation comparison call
Compass Insurance paying too much your coverageat dozens of insurance companies find out now

(02:03:53):
three all three seven seven one help. You'll think you're his only customer when
you choose Frank durand the real estateMan dot com to list your home with
Remax Alliance three all three nine twozero sixteen twenty two. Hi Tom Martino

(02:04:13):
here, welcome to the show.Let me get through the phones real quick
because we've got a lot of peoplehere. And uh three all three seven
to one three Talk Stuart. What'shappened in Stuart? Yes? Uh,
Tom, I wondered whether you haveany information on the Tabor tax refund procedure.
It's eight hundred dollars, as youknow for an individual. I'm a

(02:04:36):
single filer. Didn't they take thoseaway from us yet? Or no,
we voted that down, didn't wedidn't we vote that down? Didn't they
want to take it away to lowerour taxes? Don't you remember they they
hoodwinked us. They did the thingwhere they did the thing that caused property
taxes to skyrocket. Then they cameback and said, give us your tabor

(02:04:57):
refund and we'll lower your taxes,which was a lot. So my son
rep No, No, I know, we do have it still. I
was just ruminating on what we wentthrough. So go ahead. What did
you need to know about it?Well, I wonder whether you have any
experience or or any We talked aboutit all the time on the show.
And you have to be able.You have to file your tax. If

(02:05:19):
you don't file, you don't getit. That's correct. I filed a
little electronically about two weeks ago andrequested my eight hundred dollars my check,
and I haven't gotten it yet.Well, how long ago did you file?
About two weeks ago? Oh?Man, how about six weeks?
Then you worry about it six weeksminimum? Oh yeah, I can tell

(02:05:41):
you that for sure, you're notgoing to get it. In two or
three or four weeks, Tom,what is your question on solar? Hello
Tom? Hello Tom? How areyou good man? What's going on?
I had? I had solar panelsput on my house about four years ago.
I got the contractor off your websiteat the time of delight with them.
My electrical bill, My electricity energybills have been to zero this whole

(02:06:04):
time. Cool And at the timeof my installation, they told me my
payback period would be twelve years,and I said, okay, I have
to live another twelve years. Icould probably manage that. But with the
vast increases in electrical retail electrical energycost, I have a feeling that the
payback periods are shorter now. Ohthey're way shorter. Plus plus the cost

(02:06:29):
of money is lower, or excuseme, the cost of money is higher.
But here's what I'm saying. Thecash flow helps you immediately, as
you're noticing you don't have to payout. A lot of people say,
but I pay the lump sum,but then the tax credits kind of blunt
some of that. What was yournet out of pocket on your system?
Net out of pocket was nineteen thousand. Oh that's a good system. I

(02:06:54):
mean that's pretty cheap. I mean, how big was the system? I
produce some about fourteen megawats a year. That's pretty good. Man, you
did well. Yeah, I'm delighted. So I'm wondering, is there a
revised calculation that's fairly generic. Iknow it's going to be approximate. A

(02:07:15):
revised calculation that I can do todetermine what my real absolutely positive positively you
can find out. You can askmy deputy being if you go listen.
I know I sound like a crazyman. I hate an artificial intelligence for
certain things. Don't ask a philosophical, religious, or political questions at all,

(02:07:41):
not even about climate change. Don'task any of that, okay,
because all you're going to say,all you're going to hear is or don't
ask them about anything social. Butif you want to ask him anything at
all, technical, legal, oroh man, it's the greatest thing that
ever happened. So I'm serious.If and it doesn't even cost you do

(02:08:03):
not have to You do not haveto subscribe for money. You can go
to bing. Bing is the searchengine for Microsoft Right or Chat GPT,
but I like Bing better. Ifyou go to bing, they have something
called copilot and I swear to you. You click on it right from your
browser, and you give it theinformation you have and it will calculate your

(02:08:26):
payback. Oh okay, I hadno idea. Oh my god, it
is so amazing. I've done it. I've done it for other things.
I've done it for investments, futurevalue calculations. It's the See, I
don't artificial intelligence scares the hell outof me because I don't know where these
little men on treadmills and clipboards are. I don't know where they are,

(02:08:48):
but they run like hell to getwhat you need. So yeah, I
guess they do. You start outby asking it general question like can you
calculate the payback for my solar systembased on today's electrical rates if I give
you information? If so, whatinformation do you need? You ask is

(02:09:09):
stuff like that, because you maynot even know what information to give it.
It'll even tell you what information itneeds. That. The whole idea
about artificial intelligence is knowing how tospeak with it. Do you know I
talked to it one time. Igot some wrong information or they left some
stuff out, and I said,well, I disagree, you left out
this, this and this. Itcomes back and says thank you for your
patience. You're right, and thenit goes and tells you where. So

(02:09:31):
it's not perfect in that regard,but in math always perfect, always okay,
cool, I will do that.Would you let me know what you
find out when you do it,because I would do it too. If
you gave me your your variables,I could do it for you. But
you'll have fun doing it if youcan't call me back three three seven one
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(02:09:56):
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(02:10:20):
three oh three nine two zero sixteentwenty two. Hi Tom Martine here three
all three seven one three talks sevenone three eight two five five. Is
this another comment on Tabor Bob?Is this a comment on Tabor or were

(02:10:41):
you there before, Bob? Ishe the same one? Okay, never
mind, let me go to TedTed. What's going on? Oh?
Hi, hey, So there's thiscompany I come across. It's called easy
Knock. I was just curious ifyou've heard anything about him. No,
I haven't. Easy Knock as inCapital E, Capital Z Koch. Yeah.

(02:11:03):
What is it? They do somekind of financing. Oh, they
take equity out of your house andthen you end up renting it back from
them or something. Oh man,I'd have to explore this listen. I'm
not going to say right away.I just saw it right up here.
I'm not going to say don't doit, blah blah blah, because who
knows, right, I don't evenknow what you're talking about. So I'd
have to read about it. AndI'm here right now. It says,

(02:11:24):
get a personalized plan, sign sellcash, stay in your home. Wow,
So does it actually? I want? I want this. The first
thing I don't like is there's notransparency. It just says, see if
my house qualifies. So did youactually go through that step? No?

(02:11:45):
No, no, I It's formy buddy of mine and he brought it
on it and I said, youknow what I don't want to talk to
you. You know what, weneed to look into this, anything we
need? Hey, who wants tolook at Really we should explore it.
Put an address in there and explore. Who wants to do it? You
want to do it? You're not? Do you want to do it?
Because okay, we're gonna we're gonnaplay with this and get you back on
tomorrow. It's called it's called tryeasy knock. Now this the website is

(02:12:11):
not capital E capital Z. It'sthe the word easy knock K n O
c K. Try easy knock dotcom. Anybody else want to do it
too? Call us up and tellyou what you find. Try easy knock
dot com. Well we'll figure itout. Hold on, hey, get
him to call in tomorrow or we'llcall him. I thank you for that,

(02:12:33):
because I've never heard of this before. Says it even says no credit
score, no debt to income ratios. Receive one hundred percent of your home's
value without having to move. Ohman, this sounds too weird. And
it says keep your home's future appreciationand avoid credit score. Well, come
on, you don't need credit,you don't need anything. You get one

(02:12:54):
hundred percent loan to value. There'ssomething I'm not here one monthly payment?
No h o A, I don'tknow, no taxes? What the hell?
May maybe we discovered something, Sothank you for letting me know,
Mohan. What's going on with homeDepot? Yes, sir, you directed
me to Ken and he was sokind enough to pursue it. What's going

(02:13:18):
on? What's the issue with homeDepot? Oh? The problem is they
credited one thousand and sixty three ornine twenty one, and then I was
recalled to pay thirty dollars back intothe account they credited. You. Do
you know what's going on? Suicide? I know Deputy Doc's been working with

(02:13:39):
him for months on this, butI don't. I'm I'm unclear on the
issue. But he's been he hashe called in before. I'll look up
his call, Yeah several times.I think. Okay, so you've called
in before, then more Home DepotTom might be the best way to look
it up. Home Depot Mohan?Okay, Mohan, let me try that

(02:14:00):
first. His name? Hey Mohan, maybe we okay you overpaid for kitchen
remodeling. No, they that's theI have doc, Deputy Doc here with
you. It says you think youoverpaid for kitchen remodeling by eight thousand dollars
eight sixty nine. Okay, andit said labor for hanging light fixtion.

(02:14:22):
Well tell me what happened. Goahead, and I went, and then
we were negotiating, and then theysaid the kitchen cabinet is already, you
pay eight thousand dollars. And whenI paid the money, they turned their
real face to me. They saidwe had to find somebody to fix it.

(02:14:48):
I said, my negotiation with youis okay. First I want to
ask some basic questions. Okay,we're running out of time and I'm going
to get you back tomorrow with DeputyDoc. Did did Home Depot do your
kitchen remodel? No? They didnot. Okay, are you do you
have a concern with Home Depot orthe contractor on the home Depot? Do

(02:15:13):
you think they overcharged you for materials? They charged for nothing for nothing?
Okay, hold on, let's gethim back on with Doc tomorrow. I'm
Tom Martine. Thank you everyone forbeing here. And of course K and
H Home Solutions which is at khwindowsdot com. You can reach them for
the best windows anywhere. Alpin Win. Do I love those three? Oh?

(02:15:37):
Three four one seventy one hundred andI'm gonna I'm gonna hit them up
for a screaming deal tomorrow. Okay, so you call me back with a
screaming deal, save all your problemsfor me.