The Troubleshooter 5-10-24

Episode Transcript

(00:00):
Yeah, ripped dum. You needadvice so you don't have come running.
Just as fast as we can.Shooter's gonna help come man Dix is the

(00:21):
Troubleshooter Show now, Tom Martinez CarFriday. That's what we got here.
But we'll talk about anything you want, but we will talk about cars.
I got Kevin coalking with me righthere in the home studio and welcome,
Welcome, Welcome. Is Mark signedon? Is he coming on today or
what is he? Yeah? Bythe way he is working, he's doing

(00:41):
some business wanting Yeah, And ofcourse I want to tell people. Of
course Mark and Sue's work on andoff the air, and and I want
to make that clear because people say, what the hell is going on?
Well, it's not like he's slackinganyway. Three oh three seven one three
talks seven one three h two fivefive. Kevin, let's talk about the

(01:02):
auto business. Now, this issomething that I'm not sure bodes well.
Well, I don't know what itdoes for the economy, for just the
car sector, maybe other things.But you're not the only one I've heard
this from. I'd like to hearfrom business people, and then I'm going
to go to Leslie. But inshort, and you're not the only one

(01:23):
the car repair business. You feelit a little down, tick, don't
it's it's pulling back a little bit. It is, you know it.
But we've been running around with ourhair on fire for so long. I
think this is more normal. Isit normal or slow? It's slow compared
to what it was compared to normallife. Is it normal or is it?
I think it's the normalcy is startingto fill back in, and that

(01:47):
feels like a slow down. Itdoes exactly. Okay. Does that mean
it'll keep slowing down, do youthink? Or it's going to find its
level. I hope it finds itslevel. It's been hard for dick business
for you know, the less foryears now. By the way, there
is someone who graciously said they wouldsell me a car at very low price,

(02:09):
and I haven't ruled it out.I'm looking for a car. Listen.
I know right now is not agreat time to talk about helping immigrants
here on asylum. I have chosento help those who want to help themselves
and establish work place to live,not make demands on the mayor. I'm
talking about really good, honest,hard working people that want to help themselves

(02:34):
and I've chosen to help them withpeople who I know in the community who
have been providing jobs, and Ineed transportation. That's the never ending battle.
I am making them get driver's licenses. Since it's car Day, I'll
talk about this and they have gottenlegal, we will have insurance. It's
going to be real. But ifyou have a car or a motorcycle,

(02:58):
you can donate. I swear toyou it will go to a good use.
Look, we have such mixed feelingsright now on immigration. I'm just
telling you this. They left fora good reason. Now when they come
here, that's up to them.What they want to do and the reason
they're here. We can argue didthe city invite them, did this,

(03:19):
did Texas export them? Whatever.All I'm saying is this the family themselves.
Take the politics away. There aresome good, hard working people that
needed to escape tyranny and true pressure. For those people who continue helping themselves,
I give a lending hand. I'mnot bragging. I'm just saying.

(03:39):
The reason I'm saying it, Inever talk about it. But the reason
I'm talking about it is I trulyneed transportation for these people, one at
a time. So even though Ihave someone who said they would graciously sell
me a car to a low price. I need more, and that one
is not running right now, andthere's some complications. If you have a

(04:01):
car, if you have a motorcycle, please keep me in mind. Then
I'm going to tap Uncle Kevin fora deal. I'm not going to ask
them to do anything free, butI'll have them, you know, help
me out get these things running.We don't need the best in the world,
and I think most people want tohelp. But you know, you
see the stuff on the news.Oh well, yeah, like these demands.
Well you know, but I look, it's very popular to hop on

(04:21):
bandwagons of any kind. Okay,the demands though, I mean, that's
kind of ridiculous, right they wantdid you hear some of the demands.
I don't want to get into itright now because I want to go to
the phones. But my god,some of the demands, they're just downright.
I'd like some of them, right, No, No, I'm serious.
I mean it's it's okay. Forexample, they want to have showers

(04:45):
without time limits. Okay, theywant to be clean, I don't mind,
okay, but but they want culturallyappropriate food ingredients to cook, including
rice, chicken flour, tomatoes onionsinstead of of being served pre made meals.
Okay, I understand, I understandall of these, but who is
in a position to make meals?Excuse me, not to make meals,

(05:11):
but to make demands free consultations withattorneys privacy for families in the shelter.
I mean, they say they'll moveinto shelters, but they want to be
able to cook and do all ofthat. Anyway, I digress. Let
me go to Leslie, who hasa Audi, A twenty twenty Audi.
What is an all road Audi?Is that a model? Leslie? Is

(05:31):
that a model? It's also calledan eight four and it's okay, it
looks like a station wagon. Yeah, they're nice, listen, Yeah,
Audi? In general, I justwant to ask Kevin real quick here listen,
are they like in the same boatas Mercedes and Beamers or are they

(05:54):
in the boat of the range Rover? No, Mercedes and Beamer. Yeah,
so they're good. They're good,but they're good till fifty or sixty
thousand, then they nickel and dimyou to death. Exactly. Okay,
Okay, go ahead, dear,what's happening? Well? I got to
say that I once was in awreck that I totaled a similar car and
I walked away, And so Ithink they're a super safe car. Oh

(06:16):
probably, probably, Yes, isa huge, huge shape. I know
I know you through a longtime friendshere boiled. Oh I'm god, yes,
longtime brother. Yeah, So what'shappening? So what's happening is twice
on this twenty twenty I had amodule go out, which at one period

(06:42):
it looks like I'm my navigation thatI'm flying through space a is it a
driveability thing or is it going tobe more creature creature stuff? Well,
it's interesting that that part. Imean, I'm in real estate of knowing
where I'm going. It's sort ofhuge. But this time the rear view

(07:04):
camera stopped working and I no,no, I mean, I I get
what you mean. If you haveit, it should work. But isn't
that funny how we depend on thosenow? I do anyway? Go ahead,
Well you have those huge cars oneither side of you in a parking
lot. I use it all,you know what. I can't believe there
was a time we didn't have one. I use it all the time,

(07:27):
right, And like I almost hitpeople, I almost hit a car,
and I didn't feel safe. Butpart of the reason I didn't feel safe
once I brought it in is theywouldn't let me leave with my car because
they told me this isn't safe.Wait a minute, and so they get
wait a minute, they said itwas. It was that it was a
critical safety item, a rear backupcamera. That and the navigation because they

(07:51):
tell you you're supposed to put yourphone in between the seat and you're supposed
to not look at your phone whileyou're driving. Okay, but Leslie,
they can't keep your car. Whatdealer are you dealing with? Wait?
Wait, hold on, hold on. So they send me home with this
car and then they find out it'sgoing to be months till a module is
available, and they say, hey, you got to come back. We

(08:15):
need the car back. And Iwas like, wait a second. You
told me I couldn't take the carbecause it wasn't safe, and now you're
telling me. So what I didis I parked the car and waited for
the module to come in because Ikept almost hitting. So how long did
it take you, Leslie? Howlong did it take? Six months?
Well? No, no, that'sunreasonable. I mean I would have gone.

(08:37):
I would have gone through the lenWell, now you can't do the
lemon because it's it's four years oldthe car. Yeah, I would have
driven anyway. Where do we standtoday, Leslie? Where do we stand
today? So I'm talking to thisguy at AUDI and he goes to the
Powers of Peak and they say,you know you're paying about one thousand dollars

(08:58):
a month for your lease, plusyou've got your insurance. They said,
we'll give you one thousand dollars amonth until we get the module. Wait
a minute, did you get thatin writing? Wait? I got it
checked for four thousand dollars. Ohmy god that I find that impossible to
believe. Congratulations, What do youare you calling? Are you calling to

(09:22):
thank the dealer or what? SoI talked to a friend of mine in
the car business, and you're like, no way. Because I talked to
the attorney. I was like,no, I'm going to do this on
my own. Anyways, they hadmy car for six or ifuse they didn't
have my car. The module didn'tcome in for six months. So I
called back and I said, hey, there's two thousand dollars missing on this

(09:45):
check because, honest to god,I did not drive the car. For
six months. I understand that,but you could have. You really could
have. It's a fifty something thousanddollars car, but you can still drive.
Look and I I am on yourside, but you could have driven
it and plus take them. Iwould have done both. I would have

(10:07):
taken the money and drove driven it. So in the paperwork I sent you,
it says that they're going to giveme one thousand dollars a month while
the part's on order. But theythey have it. So it's in writing
in front of you. If youlook at you, yeah, I'll get
it. I'll get it. Ibelieve you. Go ahead, but I
want the last two thousand dollars becauseI this is a car that I was

(10:31):
paying almost. Well, that's goingto be easy. That's going to be
so easy. That's going to beso easy. I mean really, there's
two ways. First we get DeputyDoc to call. He's sitting there and
Doc you can call on this one, and I mean, it's easy.
She's got it in writing. Butthe other one a small claims court.
I mean, and that's people say, oh, Tom, why do you
say that? Well, you know, Mark's proven to me that when you

(10:52):
file and do this ninety percent ofthe time it speeds up. Well no,
not yeah, ninety percent of thetime they call in. They just
give you the money. They don'twant to go to court. They know
they lost. So listen, let'ssee yesterday, I'm sitting on a chair
list and I've been talking to theguy at AUDI and I did you see
yesterday you were sitting on the chairlift. Hey, I'm calling you.

(11:16):
I'm standing on my skis on theside of the road. Wait a minute,
how much snow do you have?And where are you? Well?
Anybody that knows me knows that Ifind a way to ski every day,
and I'm at Loveland and I havethe most scans of the year. But
we shouldn't talk about that because Ihave a real business anyhow. So this
this guy at AUDI and you havehis name and number. By the way,

(11:37):
I'm looking at your stuff and Idon't see this promise for a thousand
dollars. I mean, I seethe check, But is it something I
haven't marked with a little piece ofpan on the side that they agree.
I think it's on like the secondto last page or the last page.
You mean, well, is iton the same thing that the check is

(11:58):
on. I mean, you sentme an attachment and you showed me the
four thousand dollars check. There werefour pages before the check. I'm looking
at him and I'm trying to findhold on. I'm trying to find the
promise here. I mean, Ibelieve you if you say it's there.
Oh, okay, provided car paymentsto guests for the time down waiting on

(12:22):
parts. Got it, Okay,got it, saw it. So I
talked to this guy at AUDI andhe's like, well, you know that
was four months is how long ittook from the time we ordered it.
I'm like, wait, you waittwo months to order it because it was
six months. And I just thinkSarah is fair. My payment to them,
it doesn't really say it doesn't reallysay it's weird. It's not as

(12:45):
clear cut as you said it is, but it's something that I think they
would pay you. That's what Iwould think. And I mean I used
to have a great relationship. Iused to run there when this is a
good way. Okay, I'm goingto mention they are. I don't care
McDonald group. They're they're good people, only good people. I love them.
Day guy. That's ahead of it. But here's what it says.

(13:09):
It just says, note provided carpayments to guests for the time down waiting
on parts. That's all it says. It doesn't say, well, oh,
it doesn't treat the amount. No, it says car payment. What
was your car payment? One thousanddollars a month? Okay, so you're
paying your car payment and and butit says while waiting for parts, and

(13:35):
it was and and that you waitedsix months. Yeah, so it's pretty
easy math. Well what do theysay about that? He was like,
no, that was that was thetime that it took us, from the
time we ordered to the time wereceived it. I was like, that's
not that's not the truth. Youknow what. And by the way,
we're gonna have somebody called Leslie.You look familiar to me. I see

(13:56):
this picture on your business card here. I don't know. He looks I've
met you through uncle Pete. Wemust have, yes, okay. And
by the way, I told theguy at Audi, I said, look,
I said, I've called Tom Martinabefore in the past. I find
you. I mean, I listenedto your show. I love it.
I love what you do. Icalled you once and I had a question,

(14:18):
do I owe these people the moneyor not. And you said,
yes, I owe the people themoney. I paid it and they came
back and they clean up their job. So I've done what you said before.
And I told the AUDI guys youknow, and I asked him to
come on, and he said,I'm gonna. I'm going to send this
to our legal department. I'm gonna, you know, if like I don't
want to cause problems. Yeah,hold on, we're gonna call hold on,

(14:41):
let's just call on this and seewhat we can do. Three all
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(15:01):
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(15:24):
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Frank durand the real estate man dotcom to list your home with Remax Alliance
three oh three nine two zero sixteentwenty two. Hey Tom Archino, Hey,

(15:46):
listen, I'm gonna go to Chopperin a second. But wait,
chop for chop. Oh, thereyou are. I wanted to take Mike
first because we have our expert here. So Mike, tell me about your
starter. Okay, I got athirteen niece on rude and uh, I
started yesterday. But when I goget in my car to take started,

(16:07):
nothing at all. My mic andmy battery good, good, my life
on my dashboard. Wait, didit happen just all of a sudden right
starting now? Okay, just allof a sudden, just did not start.
And you you know your battery isokay, my battery is perfect.
I won't create, I won't evenstring the engine. Nothing, that is

(16:29):
nothing. You don't even hear aclick barely. But I've asked this for
like ten minutes and I figured out. But hold on, hold on,
Mike, I want to ask afew questions Mike, really quickly. When
you get in your car, whenyou open the door, does anything come
alive? And ter your life willcome on? Okay? And when you

(16:52):
turn the key or press the buttonwhatever you have, do you do the
lights dim? Nope? Okay?Back do you? And and and this
is really important. Do you hearanything when you press the ignition or turn
the key? Well, I'll turnthe key out. I can't hear nothing

(17:12):
until I was messing with the I'mthat's missing for about ten minutes and I
figured it out. How to startit. I'll carry it. I'll turn
the key to on position, andthe lights of the dashbhur. It's gonna
go on. And then I'll hearlike a buzzy noise or a spinning noise
in my engine. And if onceit goes off, I could start it.

(17:34):
Let's start right up. But ifI just started my buzzing or spind
it, whatever it is, itwon't do nothing. This is that is
so annoying. Well, it couldbe something that just the benex and the
starter it's not engaging proper. Itcould be a number of different things.
Yeah, but you're getting activity,so it just at first is dead,

(17:56):
and then how do you get thatto start spinning? When I took the
key on to opposition, when Itook you out to a positions, you
can hear it like a fitting,a noise in the engine, and then
you wait until that stops. Whenthat stops, I threw the key to
stop right up? Okay, Butwell he was trying to start it right

(18:17):
away. It wasn't doing it.But he waits until he hears that noise
stops. So what's happening when heturns that key. When he turns that
key, something is not engaging well, and he's only going to It's a
relay not engaging. So when youturn the car on the relay, that's
what you're hearing buzzing. It's it'strying to catch. But is that a
mechanical relay in those cars in thetwenty thirteen No? But would you still

(18:41):
hear an electronic relay trying to engage? Okay? So it's trying to engage,
and when you hear it stop,it engaged. That's why it starts.
So it's it's gonna be something easyto find. Do you do your
own work? Minke? Is thatwhy you're calling yes, I'm do door
dash him. I really beat mycar. I'm scared to go. I

(19:03):
understand, But do you do yourown mechanical work or can you drive by
Shardan Autotech. They could pop,they could fix that at no time.
Can they look at it, letme know what's wrong with about that?
Yes they can, Yes they can, and they can probably do that complimentary.
You don't have to drop it offnow. If they can't, they'll
tell you. But most of thetime they can give you a pretty good

(19:26):
idea at first glance. Okay,I don't want no, you should,
you should, and just say listen. You know, I was talking to
Kevin on the radio and he saidI could come by and just you guys
would figure out maybe what's wrong withit and tell them. Yeah, just
tell them, Okay, Mike,let me know what happens. Three oh
three seven one three eight two fivefive. Deputy Chopper. Deputy Chopper on

(19:48):
the phone, and he has afollow up. Now, this kaw Wasaki.
Let me look at this, theKawasaki problem you're calling about. It's
a mule, it's an ATV andshe pays twenty four grand for this thing.
And she's upset because she got arecall letter saying there's a risk of

(20:11):
fire. Don't drive it. Nowwhat does she do? You know?
I mean, okay, now whatdoes she do? They don't even have
an end date insight. They're notsaying we have a fix. They're just
saying, don't drive it. What'sgoing on, Chopper? What did you
find out? Well? Just abouteverything she said is true. I did
call several Kawasaki dealers and they dohave a no sell, no drive,

(20:36):
don't do anything. And the menfrom fun Kawasaki ran her vin and she's
on that list. The bottom lineis they've got six of them sitting in
their showroom. They can't do anythingwith them. They want to fix,
he says. Normally when this happens, it's a forty five to sixty day

(20:57):
eight and that's about all they cando. Oh my gosh, that's it.
You like her to leave it?I mean, there's nothing you can
do about it. I bet youshe can sell it, but she's going
to take a big hit on that. Well, she can't even start it
up. Once you got that notice, it's if you started up, you're

(21:18):
out of warranty. If it catchesfire, it's yours do they know what
they're fixing. Yet, No,they don't. They said they have a
theory on it, but they don'tknow. Oh man, okay, I'm
going to contact her and let herknow it. They're telling her the truth

(21:40):
the dealership and yeah, well okay, that's a big consolation. They're telling
the truth. Was so what now? What? What the hell? I
mean? They're basically saying our mulesare useless? That's correct, Tom.
What's the timetable? Did you say, what's the outside timetable? She told
me his experience forty five to sixtydays. Have they had these before,

(22:04):
these problems? No, this isa brand new Actually there's a YouTube about
it also, and it's only fivedays old. Oh, it's on YouTube
already. Yes, it is samething. Don't start it, don't fix
it. And if you have tobring it back to the dealer, push
it onto the trailer. Well,man, they don't even want you to

(22:27):
start it to get it on thetrailer. That's correct, Tom, All
right, thank you Chopper for checkingthat out. Three oh three seven one
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(22:49):
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(23:18):
You don't pay a cent until you'recontent. Time for an insurance check
up free no obligation comparison call CompassInsurance paying too much your coverage at dozens
of insurance companies find out now threeoh three seven seven to one help.
You'll think you're his only customer whenyou choose Frank durand the real estate Man
dot com to list your home withRemax Alliance three oh three nine two zero

(23:42):
sixteen twenty two. You're here threeoh three seven one three talks seven one
three eight two five five UM,Deputy Doc, you have a quick follow
up here? What's going on?I hear it. You get my dinger
ready. Steve had a problem witha contract to Ben Ortez and said he

(24:02):
owed him a one thousand dollars.I remember that, sir. What happened
with it? I got in touchwith Ben and I just got a call
from Steve that he received one thousanddollars from Otz and bullet Man. He
said he never would have done itif we hadn't intervened. Man, that
is so good, because I meanI didn't think there was a prayer here

(24:23):
getting that money. Oh, Igot on the case. Yeah, and
I told him if they didn't doI was gonna send Kelly after him.
Oh, that did it right there? No, we heard that and he
ponied up the money. Seriously,when what was his name? When did
he call in? I want tomark that solved. Oh his name was
Steve Sagan seg Oh, I don'tgive anything less. It was Ben Otez

(24:45):
ben Ortez. Okay, wow,you know what again? I posted something,
by the way, I posted iton all our stuff, including TikTok.
I've been doing that for the hellof it now and then, And
man, did I get a lotof negative comments when I posted no money
down? I posted no money down, and uh people got pissed at me.

(25:07):
Well, gop to me the contractor the contract. I'm saying,
why am I supposed to trust you? But you can't trust me if you
listen to it. I'm right andthey're wrong. So listen to it.
Now you're sounding like Mark. No, no, well no, on the
no money down. The way Ipresented it, I was right and they're
wrong because I said you should payfor work done, and that includes plans,

(25:33):
that includes all kinds of stuff,materials delivered, blah blah blah.
But I'm not going to pay youhalf down or a third down and wait
three or four or six weeks foryou to show up. I'm not going
to do it. I'm sorry.Then that money starts becoming your money.
You start patent, you start pettingit, you start loving it, you
start spending it. Hell no,hell no, shop or excuse me,
Chow, I'm sorry, Chow.Chow's on the line, Chow. What's

(25:56):
happening with you? Sir? Whatcan we do for you? Yeah?
Peace, IM just trying uh commingcompany to do my walk for fix up
the pumping and okay, what waswrong with your plumbing? Chow of the
party will be okay, why now, but only after they flew up the
whole? What what did you havethem come to your house for fix up

(26:22):
the pumpy? Fixed up? Butyeah, but they have to take a
whole to fix up the under leeof the under Was it your drain?
Was it your drain? Maybe themain the main line? The main the
main line? Yes? Okay?And what happened? What did they do

(26:45):
wrong? Nothing? Wrong? Butwhile after they put the concrete, after
they free up the whole, butwhile under the concrete, they got a
whole, we'll be sinking kind ofthing, whole under the concrete. Oh
them four times? Yeah? Icalled him four times already, think the
last truth? Last four days?And where is this concrete? Is it

(27:10):
in your basement? It's a sideokay, okay, got it. So
Chao is saying that he called aplumber to do the drain, and when
they put the concrete back over it, it is sinking. Did the concrete
crack not? Yeah? Yeah,but we'll be pretty certain they should come.

(27:33):
They should do some mud jacking underthere. That's an easy fix.
They can inject mud under there tomake that solid. They won't come back.
They don't contact me at all becauseI called him four times and the
lady told me, And what's thename of the company, A surface AAA?

(27:56):
What A surfaces services services? Yeah? AAA services? Yeah, I
I yeah, I've heard of thembefore. How did you find them?
I always say, you are soaper? I thought said you will. Yeah,
I thought we would be. Youtold no, I don't. I

(28:18):
don't know. They're not on myreferral list. But I was just curious
how you found them. We havean A A emergency tree service. We
have an AA A concrete raising company. We have an AA A home improvements.
But we don't have a A Aservices. But it doesn't matter.

(28:41):
We can still help you. They'renot even calling you back. That's you
know what, that's you know thatdoesn't that's not right. So what we
need to do? When did theydo the work? Chow lender last year?
Oh in November? When did itstart sinking? I just finally you

(29:03):
like a couple of ago? Allright, Hold on a second, we
got more coming up. Three allthree seven one three talks seven one three
eight two five five. Compass InsuranceGroup insurance checkups. Make sure you're not
paying too much, Make sure you'renot under insured. It's really important to
do this. It's free, it'shonest, and you'll get a great idea
if you have a good dealer notthree oh three nine nine six nine thousand.

(29:30):
Go with a sure thing Denver's Bestroofer Excel Roofing dot com. You
don't pay a cent until you're content. Time for an insurance checkup free,
no obligation. In comparison, callCompass Insurance paying too much your coverage at
dozens of insurance companies find out nowthree oh three seven to seven to one
help. You'll think you're his onlycustomer when you choose Frank Durand the real

(29:52):
estate Man dot com to list yourhome with Remax Alliance three oh three nine
two zero sixteen twenty two. Okay, I'm Tom Martino, your trouble Shooters
three zero three seven one three talkseven one three two five five. So
Kachina Calori tried to warn me aboutsomething about posting to TikTok, and I

(30:15):
didn't listen to her. So shesaid, a man of my age should
be on Instagram. It doesn't matterif I want to do both. I
just want to, but I'll getto that later. I want to,
I don't want to keep people waiting. Now, let's let's get Chow somebody
to call Chow. Did did triplea service plumbing, heating and electric?

(30:37):
Did they pour the concrete or didthey work underneath it through the whole thing?
Okay, then we need to callthem. Who should we give this
to Kachina? Because uh, Ireally think we should put in a call
to this. It's it's not unreasonablefor him to to talk to them.
Maybe they didn't tamp the soil properly. Be Deputy Boat. He's coming in

(31:00):
at noon. Excellent, excellent,all right, so Chow, we'll be
back in touch with you. DeputyMarvel, how are you. What's happening?
Oh my gosh, This poor woman, Julie has a major issue.
Yeah, with the water heater rightin her place. Yeah. So she's

(31:22):
at this season's apartment. Apparently thebuilding's about forty years old. She called
in on Tuesday. I called herWednesday, May eighth, and I got
the full story. She's had problemswith her hot water. Well. She
moved into a new apartment five nineteenin December of twenty twenty three. January

(31:44):
of twenty twenty four, the problemstarted all over again. Prior to that
she was in an apartment four nineteen, yeah, and had major water problems
for two years. So she doesn'teven have hot water for her dishwasher.
Does she have kids? Do youknow? I think she's seventy seven,

(32:05):
and I think she lives alone.Okay, so what are why? Why
is this place you know, becauseof I call it habitability standards? Of
course, that's what everyone calls it. Why is it that they're not taking
care of it? I honestly can'tbelieve it. I wouldn't put up with
this for three days, let alonefive months, you know? But she

(32:29):
says she's she gets intermittent hot waterin her bathroom. Okay, did you
talk to the landlord? Well?I well, I called uh uh,
let's see, I called on five. I called the maintenance first, and
what did they say? I mean, they basically said, yes, it's
true. No, I haven't beenable to talk to anybody. So the

(32:52):
guy Chris in maintenance. Absolutely.I left a couple of messages and then
I was calling back, yeah makethis, and Chris hung up on me
immediately when I had done playing Whywhat oh really could be? Okay?
Hold on, no, no,I think we I think we should put

(33:12):
the number out. When people hangup on us, there's no excuse for
that. That sucks. I wantto get the name of the apartment complex.
I want to put it out there, so if you can hang on,
I want to do that. Comingup, I'm Tom Martine. Go
with a sure thing Denver's best rooferExcel Roofing dot com. You don't pay
a cent until you're content. Timefor an insurance check up free, no

(33:37):
obligation comparison call Compass Insurance paying toomuch your coverage at dozens of insurance companies
find out now three o three sevento seven to one help. You'll think
you're his only customer when you chooseFrank durand the real estate Man dot com
to list your home with Remax Alliancethree oh three nine two zero sixteen twenty
two ripped up new need advice soyou don't have come run in just as

(34:10):
fast as we can. Shooter's gonnahelp. Come man, This is the
Troubleshooter Show. No Tom Martino,Hey, Tom Martino here, Welcome to
the show. Three oh three sevenmonth do you talk? Seven one three
eight two five five. Uncle Kevin'shere, and Kevin somebody wanted to know

(34:32):
when you said things are slowing downin the auto repair industry, they wanted
to know something. Could it bethis is a Texter. By the way,
you can text me five seven seventhree nine, or you can go
on YouTube. I make comments there. And by the way, they want
to know if the auto you said, the repair business maetance down just a

(34:52):
little tick where there you're feeling it. There used to be out a month
and two and now as you know, some dealers are saying just a few
days or a week or two orway less than a week. But could
it be that this weather is notreally cold and not really warm, so
you're not getting air conditioning problems,overheating a drive ability and you're not getting

(35:16):
cold weather problems. Is that possible? That's what I'm saying is does that
Does a shoulder season affect the autobusiness like it does home services? It
hasn't over the last couple of years. But that's why I say it's getting
more back to normal to work.Springs fall are slow times. Okay,
so if you're in between extremes,the maintenance and repairs go down. Correct,

(35:38):
Okay, that could be well,they had, like I said,
two years good observation. Now we'rehelping chow out off the air with AAA
services or service plumbing, heating andwhatever, and they they did a job.
You know, the worst thing youcan do in a company is not
call people back to address ab evenif you think it's not your problem.

(36:02):
Go out and look at it,or talk to them and say, you
know what, we don't feel thisis our problem. Just just do it.
Make people feel heard and important andcounted. Now, Deputy Marble's trying
to help this eighty some on yourold woman who has no hot water and
other plumbing problems. She called maintenanceand they hung up on her. Did

(36:30):
Marvel? Did he even wait tohear what you had to say, Deputy
Marble? He's seventy seven, butyeah, no, what she's wait wait,
oh she's seventy seven. She's seventyseven. Oh, I'm sorry.
Okay, she's placed. At leastit doesn't requests. They have replaced her
kitchen faucet, and they told herto leave her cabinet kitchen cabinet doors open

(36:52):
so the types can warm up.I thought that was ridiculous, and I
did call Megan, the assistant manager. She I left her message and then
she refused to talk to me.When I finally got a hold of her,
she said she would not address theissue with me. I tried,
did she Okay, that's fine.I don't mind if people don't talk to

(37:13):
us, as long as they talkto the consumer. I mean, so,
when she said we're not going todiscuss it with you, did she
say they would take care of it. They immediately sent an email to Julie
saying it would be taking care ofyesterday. So Julie told me to back
off. She wanted to give themthe benefit of the doubt. I called
her this morning and nothing. Noone showed up and nothing has been done.

(37:37):
And I asked her other people wereexperiencing this in the building, because
she was told she was the onlyone that was complaining. And apparently there
are quite a few people who arecomplaining about the water in the building.
No hot water. Not only that, but they turn off the hat or
turn off the water completely quite frequently. What So I did attempt to call

(38:04):
Lauren, who's a VP of broreal Estate that just bought out. Oh
that's a good thing, that wouldbe our next step, but apparently she's
unavailable until Monday, and left twoother a regional property manager and a regional
maintenance director in charge, but youcan only reach them by email. Well

(38:27):
you know what, though, you'redoing the right thing, and that's why
we have Marvel on the case becauseshe's tenacious. Now here's the deal.
Listen, seriously, we got tostay on top of this and then I'll
give the numbers out. I wantto give them at least till Monday,
and I want you to make afew more calls today, emails, and
then what we'll do is revisit thison Monday. Thank you, Deputy Marvel.
We got That's what we have.We have a great team right now

(38:49):
of deputies. I can't believe howcool they are. Even Deputy Doc is
okay. I swear to God.I think he's okay now and he's sitting
in the studio alone. So thereyou go. Hey, uh, if
you have a problem, question,playing complaint, give us a call.
Mother's Day. Oh, I wantto first talk about Kachina Kaschina. Chlory

(39:15):
warned me about not posting to TikTok. Her daughter did. Her daughter said
he's a little old for TikTok.Maybe he should go to uh Instagram or
something. Get a little side insultthere. But and then Facebook now got
to you know, I don't posta Facebook, but maybe I should.
But Facebook has a reputation of beingfor old people. Did you know that

(39:37):
now? Yeah? Instagram and Facebookkind of old, right, Kachina,
According to your daughter, the socialmedia maven. First of all, she
did not say that you were old. She said in your age range,
it might be better to you.Now, what does that? Okay?

(39:57):
What does that? Okay? That'scode. Anyways, listen people, you
know, people of your kind usuallylive here. How you listen? Listen,
Here's what I want to say.She was kind of right. So
I go on there. Let mejust tell you there's an audience. I
have no idea, no clue.It's like a different planet. I posted

(40:19):
about timeshare condos. You remember,I got canceled, so I had to
get on again. And then thistime what I did was made sure when
I posted the videos I didn't putI think last time they didn't like that
I was putting. I don't know. I put my website on there.
I think I think that's what itwas. They don't tell you what it
is. So anyway, I starteda new account and I put up the

(40:43):
timeshare condo thing, and what doI call timeshare condos? You remember?
Financial herpies? Now it was agreat post, a really good post,
if I must say so myself.It's very very informative. And I like
doing that because you know it.Okay, So I did it, and
I did a little shorter version thanI did for regular, but to make

(41:07):
a long story short, I postedit. And what really shocked me about
it all just shocks me is thatI'm just gonna I'm just gonna tell I'm
just gonna play some of it.Listen. I can't tell you how many
times I get inquiries about time sharecondos and how to get rid of them.

(41:28):
People get stuck. I call themfinancial herpes. Think about it.
You get this time share? Yeah, pay maybe twenty five, thirty forty
fifty thousand dollars sometimes in a mortgage. Then you have to pay yearly maintenance
fees. They are ridiculous. Andyou do it all what for a week

(41:51):
or two at the resort that youprobably will never use, and even if
you do use it, it's wayexpensive. Okay, So you get the
gist. Now, what did Iget complaints about? Did I get comments?
Yes? And what did I hearabout the comment? All they talked
about was you shouldn't make fun ofherpes? There you go, and and

(42:15):
that was it. And then theentire what did they call it? When
you hijack that thread? And thenall the comments were about herpes? I
deleted as many as I couldn't.I said the hell with its just the
other one to talk about was herpesand how they cured their herpes. And
I wanted to get this across,and I just put the I don't know,

(42:36):
So that's isn't that weird? Isn'tthat weird? It's the demographic tom
that's on TikTok, See what didyou doing making fun of my herpees?
So you have to understand these arethe same kids that are protesting at Princeton
and Columbia, and they're asking forthere in their demands, we need the

(42:59):
morning after pill condoms and which hasnothing to do with Hamas or has nothing
to do with Gaza, or hasnothing to do with Israel, but that's
what they were demandic So you justkind of have to understand the generational stuff.
Now, on that topic of collegeprotests, I have to admit I

(43:21):
was a college protest I did allkinds of stuff for causes, right,
I don't remember destroying property. Maybewe did, come on, you know,
don't you remember that? How aboutfour dead in Ohio? Remember Ohio
that was turned into a song thatprotest. I mean, it was a
terrible time and I grew up duringthat time. But we protested, Okay,

(43:44):
we weren't always right. And Idon't know if people are upset about
the protesting. They're upset about thethe violence and the threats to the Jewish
kids and the disruption of classes.I think, But in any case,
have you noticed the media though,And I want to know if anyone else
notices this. Every day they concentrateon the attacks Israel, the attacks Israel,

(44:14):
what they're doing to Gaza, andonly what they're doing to children and
so called and I mean so called. I shouldn't even say that innocent civilians
are uninvolved civilians. Now Israel sayswe're trying to route out Hamas, and
many of these people cover for Hamas, they want hamas. So I think

(44:37):
in the beginning, people says,you know what, Israel should stick up
for themselves. I think the tideis turning because I think people are perceiving
that Israel's response is over the top. Don't you think that's what it is?
Now? I'm not agreeing or disagreeing. I'm saying that's really what they're

(44:58):
saying right now is that it's ahuman svanitarian thing, no longer a self
protection thing. And I'm not again, I'm not saying yeah, yeah,
yeah, you know, keep protesting. But I'm saying, only an idiot
looks at the world and refuses justa little to look at reasons behind people's

(45:20):
actions right now, Ka China broughtout it's way deeper than that, Tom.
They just want to protest. They'rejust looking for a cause so they
can make their demands. And thatcould be so too anyway. Three all
three, seven, one, three, eight, two five five. Cindy,
what's going on with your HVAC?Then I have to take a break.
I just want to get started.What's going on, Cindy. It's
actually just I have a question inregard to rather going like the heat pump

(45:46):
source or just sticking with a furnace. Oh, that's a really good discussion.
That's a really good discussion actually,and it's not a really quick answer.
But hold on and I'll give youexact, exact information on when you
should do what. Right after this, go with a sure thing Denver's Best

(46:12):
roofer Excel Roofing dot com. Youdon't pay a cent until you're content.
Time for an insurance checkup free noobligation comparison call Compass Insurance Paying too much
your coverage at dozens of insurance companiesfind out now three oh three seven to
seven to one. Help. You'llthink you're his only customer when you choose
Frank durand the real estate Man dotcom to list your home with Remax Alliance

(46:37):
three oh three nine two zero sixteentwenty two. Hi Tom Martino, you're
a troubleshooter. Three O three sevenone three Talks Cindy, you talked about
heat pumps, So let me askyou a few questions. Do you live
in Colorado? Actually I live inNew Mexico, but just barely over the

(46:59):
border, down in the four corners. Okay, man, what's the what's
the mean temperature like in the winter? We usually never get I don't know
about the mean, but usually neverget much below like sixteen seventeen degrees?
Okay, Now, what kind ofenergy source do you have? Do you

(47:21):
have regular electric or do you havesolar? I do have solar on the
roof. I just had that installedthis last year. How many watts do
you have on solar? Oh?That part I don't know. Okay.
Now how old is your furnace?It's twenty plus years old and I'm on
propane. Okay, now that's veryimportant to know. Operating a heat pump

(47:49):
will be a little more expensive stillelectric. But the biggest thing is a
heat pump doesn't really work well infreezing tempertures. Okay, they usually it.
They'll work to about forty degrees reallywell, okay, maybe thirty five
degrees, but below freezing, they'renot great. They're better than they used

(48:14):
to be, but they're not great. They will supplement, but not replace
a furnace under thirty five degrees.However, with you, if you have
solar, it is wonderful because eventhough it's all electric and it's way cheaper

(48:35):
than electric resistance heat, which isa baseboard heat, you will definitely save
money using a heat pump as muchas you can since you have a solar
system. However, you cannot notreplace your furnace. You're going to have
to eventually replace your furnace. Youcan't do just a heat pump in your

(48:55):
situation. Yeah, And because Iwas kind of looking at it as because
I have a ton of breeding.I also have a wood burning stove,
so that's helpful. And seeing thatit's New Mexico, yes we can get
that cold. But like many timesduring the winter in the day, we're
forty and above. You know,that's right, you are, that's right,

(49:16):
And so really what you want ifI were you, I would get
a pretty good furnace, you don'thave to go overboard. And then I
would get a heat pump, andI would run the heat pump automatically,
and you can get that. Youcan get a switch over thermostat or whatever.
I would run the heat pump towherever you want forty degrees thirty degrees

(49:40):
thirty maybe, and then switch overto the furnace. And you will save
a ton of money because you havethat solar system. And by the way,
when you do get a heat pump, it seems very expensive. Ah,
that's true. That is true.So you'd use the heat pump as
much as possible. So get ahigh efficiency heat pump that goes down to
those temperatures and what you want withthese heat pumps. Uh, they're they're

(50:06):
really good. Uh, just justtry to get one. But I would
not you you can't not have afurnace. You're gonna have to have a
furnace for the extreme cold to supplementunless unless, of course, some people
with wood stoves would do wood stovesand then the heat pump and the wood
stove is enough to take the edgeoff. But that's really up to you.

(50:27):
And you can keep the old furnaceuntil it dies and then replace it.
That's what I was kind of leaningtowards. It's just with it being
propane, with me having the solar, I thought it might be a good
idea to try it. And plus, sure, for sure it would.
I mean you're basically gonna get freeheat with the heat pump and solar.

(50:51):
Yeah, and plus and then Iget central air during the summer because they
do bowls. Yeah, and Idon't have central air right now. Oh
no, no, then you'll wantyeah because because all heat pumps are air
conditioners and then the heat pump isthe reverse cycle. Oh, that would
be excellent for you, especially ifyou don't have air conditioning. You will
love it. Yeah. Well,I have a wind, you know,

(51:15):
the window air conditioning in the bedroomand then one of the portable ones out
in the living room, and theythey cost too much. Yeah, well
I'm new Mexico gets you know,one hundred degrees and it's hard sometimes.
And the people I bought the housefrom painted at dark Well they have partyboard
sighting, but it's dark blue.Oh by the way, by the way,
hardyboard. Hardyboard's not going to lastif it's too dark. I know.

(51:38):
I didn't put it on there.They did, Yeah, but repainted,
but I'll probably wind up doing yesno for energy efficiency and for the
life of your sighting repainted. Howlarge is are small? What size is
your house? It's about sixteen hundredsquare feet Okay, so not big,
which is good. So with it, you're going to have a pretty good

(52:00):
heat pump that's going to be ableto handle it, and you're gonna love
it. If you have duct workalready, then right, yep, good
and you're all set up for it. Cindy, Yeah, I have a
quote from one of the plumbing placesdown here, one of the hvacs.
And so how long have you livedthere? I've lived here, this will

(52:23):
be three years now and where'd youmove from? I well, originally I'm
from Illinois, but I used tolive in Colorado, Okay, so really
you know the other thing, thereare tax credits and incentives from power companies
available for those high efficiency systems ifyou get one. Look into that.

(52:47):
Yeah, I was going to talkto my tax guy because you know,
I've already done the solar stuff.And then also talk to the electric company.
My electric company is actually run throughfarm the city of Farmington. They're
the ones who provide the electric andthen talk to them because I know the

(53:07):
HVAC company doesn't offer it. Theyyou have to get it yourself. Well
yeah, yeah, but they butbut yeah, that's right. But you
should go online too as well.In search there are sometimes things available people
don't even know about. Thank youfor calling Cindy three oh three seven one
three talk three oh three seven onethree eight two five five Go with a

(53:36):
sure thing Denver's Best Roofer Excel roofingdot com. You don't pay a cent
until you're content. Time for aninsurance check up free, no obligation.
In comparison, call compass insurance payingtoo much your coverage at dozens of insurance
companies find out now three oh threeseven to seven to one help. You'll
think you're his only customer when youchoose Frank durand the real estate man dot

(53:59):
com to list your home with RemaxAlliance three oh three nine two zero sixteen
twenty two. Hi Tom Martinez herethree all three seven one three talk three
oh three seven one three eight twofive five. So somebody texted me and
said, how is it a poorwoman seventy seven years old can't get hot

(54:23):
water and she's paying rent, Butthere are migrants demanding hot showers unlimited.
Well, because people treat you theway you teach them to, they do.
Now, by the way, I'mnot going to paint a broad broad

(54:45):
brush picture here of all migrants orimmigrants for people coming in. There are
some really good people that need help. There are some people that are taking
advantage. There are people of allkinds, and that goes for everyone.
So the thing is this, thereare people, though, that take advantage,

(55:08):
and the more you give, themore they take. There are even
great people who want to work andwant to help themselves, but if you
help them too much, you literallycould end up ruining their incentive. There
is a delicate balance in all ofthese years of helping people try to get

(55:31):
on their feet, there is adelicate balance. Too much help disincentivize people
and kids. Too little help isnot enough. It's just weird. But
I think in all cases, inall cases, I don't care who you

(55:53):
are, it would happen to me, It would happen to anyone. If
you get too much help too much, too often, you automatically start not
doing as much. If you getno help, you could possibly get discouraged

(56:14):
to where you dig yourself a holeand it's hard to get out. We
all know that, right don't we. We want to help people that want
to help themselves, right don't we. I don't think there's anyone selfish enough
to say, ah, no matterwhy you shouldn't have come here. I
mean maybe, but I doubt it. I doubted three oh three seven one

(56:36):
three talk seven one three eight twofive five. So what do women want?
What do mothers? I shouldn't saywomen, I'm gonna get in trouble.
I should say what do mothers want? Because, as we know that
controversy. You can't to find awoman, you can't find a mother.
So let's just say the mother partof the parental unit. What do they

(56:58):
want for Mother's Day? What doyou think? There was a survey done
and I wish Mark was signed ontoday because what they don't want are frying
pans and vacuum cleaners. Mark,No, I love bashion him when he
can't be on that, maybe that'seven better. Yeah, Mark, they
don't have vacuum cleaners, and theydon't want frying pans, and they don't

(57:21):
want whatever. Here's what they dowant, and I don't know. Thirty
six percent of them just want tobe taken out to eat for a meal
and drinks and a celebration. Takenout, not home at home. They
do it right. So thirty sixpercent. By the way, Ah,

(57:42):
there is no giant majority. Ithought we'd see forty to fifty sixty percent
say I want this or I wantthat, like rings or jewelry. No,
no, thirty six percent want tobe taken out. So do yourself
a favor and take your mom,the mom in your life. It could
be your mom, or could beyour wife who is a mom to your
children, and just do it now. The other one is there's something else,

(58:07):
there's more flowers. Thirty one percentflowers satisfy thirty one percent they say,
you know what, but think aboutthis though, That means, you
know, seventy percent don't want flowers. I never thought of it that way.
Actually, if you look at this, all of the reciprocals are larger
than the preferences. All of themare. Thirty six percent want drinks and

(58:31):
a meal to go out. Thirtysix percent. What does that mean about
the others? The other sixty someodd percent they don't care that much about
that. Thirty one percent want flowers. That leaves just seventy percent that don't
care about flowers. Wow, Inever thought of this. Twenty nine percent

(58:52):
want something handmade. Now I assumethey're talking about from their children, right.
I mean, I guess if yourhusband brings you a construction paper thing
made with or paper mache, youwouldn't be too happy. I don't know,
Kichina. Does your husband go allout for you? What do your
kids do for you? I amI am the most horrible person to buy

(59:15):
for because I don't like chocolate.I don't like flowers because they die and
I think it's a waste of money. I do like plants, so plants
are always good. And then Idon't like jewelry because the only thing I
wear jewelry whise are ear rings.So Adam struggles with us every year,

(59:37):
and usually it's just Okay, whatdo you want to do. It's a
very spur of the moment thing,and also what do you want? What
do you want? Seriously, whatdo you want? Oh gosh, to
sleep? Just a day to belike, Okay, I'm not going to
do anything today. I'm just goingto lay in bed and watch really bad

(01:00:00):
movies from the eighties. Hey,that's pretty cool actually, and do something
like that. And he has Actuallythat's pretty cool. I think that sounds
like fun. Yeah, he actuallyhas done that before. And he pops
me popcorn and you know, youknow, he takes care of me.
Yeah. I don't. I don'tthink that's bad at all. That's kind
of a cool thing. In anycase, I think that people don't.

(01:00:24):
I don't know what do they dothat's different. I want to know people
who do. Give me something differentthat you've done for the mother in your
life. Three O three seven onethree talks seven one three eight two five
five. I'd like to know,give me, give me, give me
a good idea. What what isit that you want? As a mom

(01:00:45):
tell us three oh three seven onethree eight two five five. Now we
have more coming up on the TroubleshooterShow. I'm reading more about by the
way, these heat pumps, they'regetting more and more powerful where they can
work in a bit colder temperatures thanthey used to. Some say they can,

(01:01:06):
you know, they can actually workbelow freezing. But they're pretty expensive.
So if you don't have solar,wouldn't be a good idea. And
some people say it would serve youto upgrade your insulation if you're going to
do a heat pump, because theyare a bit more expensive to operate,
and even if you do have solar, you get more for your more bang

(01:01:28):
for your buck if you do insulateas well. And there are all kinds
of incentives right now from the governmentto insulate. Okay, so thirty six
percent going out to eat, thirtyone percent flowers, twenty nine percent,
something handmade, twenty eight percent,a card, a gift card that is

(01:01:52):
twenty eight percent, twenty four percentjust a regular card, they'd be happy.
So there you go with Mother's Day. And I want to know what
mothers do not want? How aboutthat? What do you not want?
If you're a mom, could youplease tell us what do you not want?
I'm going to assume it's not avacuum cleaner you don't want one,

(01:02:12):
and I'm going to assume you don'twant a frying plan, but I could
be wrong on that. Three Othree seven to one three eight two five
five. Go with a sure thingDenver's Best roofer Excel Roofing dot com.
You don't pay a cent until you'recontent. Time for an insurance checkup free,

(01:02:37):
no obligation. In comparison, callCompass Insurance paying too much your coverage
at dozens of insurance companies find outnow three all three seven to seven to
one help. You'll think you're hisonly customer when you choose Frank durand the
real estate Man dot com to listyour home with Remax Alliance three oh three
nine two zero sixteen twenty two byTom Martine here three three seven one three

(01:03:01):
talk seven one three eight two fivefive Mike, tell me about Mother's Day
and uh, what's your comment?So, first of all, everyone should
go to iTunes or whatever however theyget their digital music and search out a
song called I Owe You by JimmyDee. But I owe you Okay,

(01:03:25):
okay, make sure you have atleast an entire box of Kleenics. Really,
or you listen to that song,no fooling, okay, it'll tear
you up. Wow. The secondcomment is, as far as Mother's Day
gifts, nothing is more appropriate thanyour time. No matter how old your

(01:03:50):
mom is, no matter what hercondition, there are things that she needs
done that you can do for her. And I'm not just talking on Mother's
Day. I'm talking once a week, or twice a month, or whenever
you have time. Give her yourtime. Cool, very thoughtful. Now,

(01:04:15):
did you say Jimmy Dean, Yeah, the sausage Guy. Yeah,
Jimmy Dean. Yeah, there's arecording star backed in the day. I
was cleaning out my wallet the otherday and I ran across hold this,
Jimmy Dean. I owe you someof them thirty years overdue. Funny thing
is that all these I owe yousare owed to one person. Sounds like

(01:04:41):
a great song day. I kindof feel like right now might be a
pretty good time for an accounting mom. You listener, man, this is
good old fashioned stuff. I oweyou for so many Okay, I get
it, I get it. Ithink that's that's gonna sound nice there,

(01:05:04):
Mike, thank you, thank youfor that. Really, Mariah, what's
good? Or Mari? I'm sorry, Mari? Is it SAIDs? Mari?
You got it? Hey, what'sgoing on? Mari? I was
just going to make a comment aboutMother's Day. I know that all I
ever wanted for my kids not tofight and to maybe pick up around the
house. And honestly, I thinkthe biggest goal is just taking something off

(01:05:28):
of your mom's shoulders for that time, not necessarily doing an activity or giving
a gift, just having her doless work around the house in that one
day. So that was my comment. Hey, Mari, what generation are
you like? I'm just curious becausewhat you say rings true. I think
I think I'm now may I mightbe wrong for older moms, middle age

(01:05:50):
or older. I think, yeah, I am middle aged year older.
I am thinking and I'm maybe I'mwrong. But do you think that the
more I see dads, young dadsand moms we walk at wash Park and
the health club and restaurants, Isee dads doing a hell of a lot
more than they used to do.Am I wrong on that? I don't

(01:06:12):
know about that, but I thinkI think that men do. I think
men are doing more with their kids. However, my husband was always very
hands on, so it was neverabout that. It was just we always
had real traditional roles. I thinkwe just kind of fell into them where
you know, I would do thegrocery shopping, in the house, pleaing,
and you know, he did otherthings. So frankly, I think
I just wanted to break from whatI did every day. That's all.

(01:06:35):
Thank you, Mario. I appreciatethat they're more hands on. Thank you.
I hope you have a happy Mother'sDay. Okay, marian I want
to hear comments everybody out there,Okay, thank you. I want to
hear from other people, like reallyabout their mom's day? What do they
want? I don't have my momaround, unfortunately, but but I used
to try to make her day special. Now, am I right? Young

(01:06:59):
moms that you don't have it theway your mom or her mom had it.
I think there's no way for meto know because my kids aren't married
right now. But what I observe, I observe a lot of young dads
taking a more active role in everything. I know dads who clean the house,
I know dads who cook, Iknow dads who shop. I know

(01:07:20):
dads who take care of kids.I'm not saying moms don't do it,
but I think it's more of ashared thing. Or am I wrong?
Now? Maybe that depends on yourculture as well. What kind of family
did you grow up in? Whatare younger dads and younger moms expecting of
each other? And of course,if both of you work, See I

(01:07:40):
know a lot of young couples thatwork in the home, I mean out
of their home, right they Inother words, they work in the home
on it or public relations or customerservice. A lot of people are remote
working. So if a mom anddad are both home, wouldn't you think
they're both equally going to be responsiblefor stuff? Or if they're both outside
of the homeworking, then they wouldbe equally responsible. I mean I think

(01:08:04):
it would be. I don't think. I hope there aren't still men who
go out to work and a womangoes out to work and then they come
home and the woman works at home. I don't know. Anyway, we
got more coming up. I'd likeyour comments on that, plus your problems
question complains don't forget his car dayas well with shared at Autotech dot com
in the house three o three sevenone three eight two five five or three

(01:08:25):
oh three Martino go with a surething Denver's best roofer Excel Roofing dot com.
You don't pay a cent until you'recontenth time for an insurance check up
free, no obligation in comparison,call Compass Insurance paying too much your coverage
at dozens of insurance companies find outnow three oh three seven to seven to

(01:08:46):
one help. You'll think you're hisonly customer when you choose Frank durand the
Real Estate Man dot com to listyour home with Remax Alliance three oh three
nine two zero sixteen twenty two.Ripped up News need advice so you don't

(01:09:08):
have come running just as fast aswe can. Shooter's gonna help come Man
Dix is the Troubleshooter Show. NoTom Martine, Hey, I'm Tom Martino.
Welcome to the show. Three ohthree seven one three talk seven one
three eight two five five. UncleKevin Calkins with me from Sheridan Autotech dot

(01:09:31):
com talking a little bit about cars. Not terrible overloaded with car calls.
Some days we get more than weknow. It is Mother's Day weekend coming
up and I was asking moms whatthey want, or dads about their opinions
about their duties. I really wantto know if there are more shared duties
now with younger dads, new dads, younger people. I think there is

(01:09:58):
what I perceive when I see andrestaurants and health clubs and at the parks,
I see the dads taking a moreactive role. I'm not sure if
that extends to home. I don'tthink it's a foregone conclusion that a wife
is going to do the so calledwifely duties, the washing and the cleaning
and the cooking, and I mean, I don't think so. And you

(01:10:21):
know, if they're both working,oh absolutely, you know, yeah,
and you're right, You're right,obviously, or if one's working the other
far yeah. But I'm curious aboutmoms. And then I'm curious from Diane,
if you want to chime in,what do moms want? I saw
a survey that say they don't reallywant much, I mean really, and

(01:10:42):
some of the texts I'm getting andemails from moms are saying they just want
a day to relax, truly relaxand have and more so than even a
gift. What do you think Diane, Well, I'll tell you what means
the most to me. Flowers arebeautiful and everything and gifts and taking out
the most important thing to me iswhen I get these beautiful cards, and

(01:11:03):
inside the cards they write things likethank you for this, you did this
for me, that for me,and this is what I appreciate about you.
This is one of your most wonderfulqualities. Then as the years go
by, I have a pile ofcards and I can read, Oh,
this is what they wrote me whenthey were twelve, when they were fifteen,
when they were that's cool. Ilove that. I just love it.

(01:11:25):
And then also it comes from theheart. You know that they're really
thinking about it, Yes, becauseit's really their heart on paper. It's
like, Mom, you did thisfor me. I loved what you did.
I love what you got me,and I love where you took me.
And then I have cards that Ican look at. You know,
my kids are all grown, Ican look back at the cards they sent
when they were twelve and ten.I love that. To me, that's

(01:11:46):
that's the gift. That is thegift. Thank you that you know what
that's really well put. Man.I didn't think I get such off for
replies thank you Diane, you know, and the other mom said, just
take something off my plate for theday. Let me really truly have a
day. I mean, my god, you think about that asking for a
day. I mean, when youthink about it, I do think in

(01:12:11):
general, moms have always had mostof the burden around the house. That's
just the way it's been. They'vehad most of the burden. So this
would be a good question. Iwonder if that's just the way it is,
that there's always one who picks upthe slack. I'd like to talk

(01:12:31):
to a gay couple have that haskids. I wonder if there's one that
takes a more motherly role and onethat takes the more fatherly role, or
is it more divided. I'd reallylove to know that. Hmm. Also
I'd like to know our younger dadstaking a more active role. Like I
said, and what do you want? The survey says you want to go

(01:12:56):
out. You don't want to eatat home, you want to go out,
and then you want flowers. Thatsecond, Hey Tom, some people
go all out, Hey Tom,Yes, the question you just ant,
like asked about the couple thing.Yeah, there are lines of demarcation that
just naturally apply, and Kevin canattest to this. In my own situation,

(01:13:21):
I know nothing about cars. Ohokay, I see what you're saying.
So so Adam picks up that portionof it. I look at the
lawnmower and it scares the hell outof me, So he mows the lawn
if it needs to be mode itsnows, the snow plows scares the crap

(01:13:43):
out of me, So he plowsthe snow. And that's really because of
the way you grew up too.I mean, I imagine there are girls
who grew up helping their dad withcars. Maybe, but I think there
are just normal lines of demarcation.And then on the flip side of that,
men have this eerie ability to basicallyscrew things up on purpose, so
they're not asked to do it again. So if you but no, this

(01:14:10):
is what I'm saying. This iswhy there's a lot more work put on
the female or the women of arelationship because you know, we're not going
to mow the lawn because we knowthat we can't do it. But if
you know, since you know,we ask our husband, okay, can
you you know, I don't know, go pick me up some Italian parsley

(01:14:32):
at King Supers. No, no, I get what you're saying, you
know, and then he gets meCilantro. So now I know that he
doesn't want to go to King Supersever again to get me anything. I
mean, you know, I don'tknow if it was Italian family or just
ethnic families, because my mom,you know, having parents closer to the
old country as opposed to nowadays.But my mom would never let us ever

(01:14:55):
ever, there's not We all learnedto cook. It wasn't only the girls
learned to cook. And my asswas in the kitchen, and I mean
I literally had to learn how tocook. She taught me how to sew
iron my class. She goes this, here's what she says. We're not
doing this even back then, we'redon't. You don't leave this to a
woman. If you're living on yourown, you need to do this or
you need to do that. Ilearned it all and she never said,

(01:15:17):
oh, this is normally for agirl, but I'm going to teach you.
It was normal. It was like, you're going to learn this so
school mornings when when she was makingbreakfast, six mere, I want to
show you what I'm doing and shewould show me and then boom. I
mean we learned how to do allthis. It was when I didn't realize
what a privilege it was until Iwent away to college and or had my

(01:15:39):
place at college and I had anotherApololi was my my roommate, an Italian
guy, and we lived like kings. We cooked, we cleaned, we
had beautiful places, and no onecould believe it. They thought we were
like from another planet because they didn'tknow how to take care of themselves.
So three O three seven one threeTom. Yeah, I always send a

(01:16:00):
Mother's Day card to I asked wife, because I always thank her for being
such a good mom to my son. Of course, yeah, yeah,
I would your mother. Divorced dadsdo that too. I wonder you know,
with split families, it's pretty hard. I'll tell you what the most
difficult thing is. And I've seenthis happen with friends and stuff, where
the mom and dad are split andthere's Mother's Day and the stupid dad insists

(01:16:29):
that the son do something for thestepmom and he doesn't really have a relationship
with her, the son or daughter, they really they might like her and
accept her, but it's not hermom it's not their mom, you know,
and and but they insist, no, no, no, you know,
we want you to, you know, spend part of the day with
your mom, and then you've gotto come and spend with the stepmom or

(01:16:49):
whatever they call her. And youcan't force that kind of crap. There's
really only one mother. And ifyour mother, I guess, abandons you
or passes away, I guess it'sstep mom is going to do right.
And sometimes stepmoms are your mom,and or adopted moms of course, and
dads. It's a very weird timethough, for some who are strange from

(01:17:13):
their parents. One thing I couldnever understand. I can see even being
estranged from siblings, but what Inever understood was where someone says, I
have nothing to do with my motheror I have nothing to do with my
father, well, actually with thefather thing. If they abandon you,

(01:17:35):
I had that. I can seethat. I'm not talking about that.
I'm talking about when you grow upand they were normal moms and dads and
now you hate them. I mean, we've had this. We hear that
about this all the time. Now, JD, what's going on with you?
Welcome to the show. What's goingon? To talk about malpractice.
Well, no practice, I guesswould be the tell me what's going on.

(01:18:00):
I worked with cows and I withthese hundred mile and hour winds we've
had out here in the prairie here, Ladily, I found some Indian artifacts.
I live out in northeastern Colorado.So I've been digging around in the
dirt and cut my finger. Somehowone or or the other ended up with
an infection, but I thought wasan infection side all the dirt and stuff.

(01:18:23):
I went to the emergency room andexplained to him that I thought there
may be something different going on.And you told him you cut your finger
and you were digging in dirt.So you got a tetanus shot? Right?
Oh? I had one last yearbecause I broke them off my finger,
And oh, I get it.Did you go to an er by

(01:18:44):
the way or an urgent care?I did? I did? I did?
I went to an er because Ireally thought they might might admit me.
Yeah, I got a bunch ofdirt. Was it really bad to
cut on your hand to go toan er? Well? No, okay,
so anyway, what did they do? I didn't initially I want to

(01:19:10):
go to the doctor I'm not aperson who goes to the doctor right now.
No, I understand, But youwent to the er and what's wrong?
Well, I explained to him thatI had this cut and that deliver
issues on my skin or under myskin that were causing pallems, and I

(01:19:30):
thought it might be related to thecut, that it could be infected in
some way, to some type ofvirus or parasite. And yeah, so
they took me into the waiting room. How old are you, by the
way, fifty five city boards?Okay, so what else? What happened?

(01:19:56):
Then set me down and to thedoctor be here shortly and left.
Didn't do any of the pre checkingthing, are you so? And so
this is your data bird something likethat? And I word and yes,

(01:20:19):
are you there? Did we losethere? Okay? Hey, can you
hold on a second. I wantyou to finish your story, JD.
I want to try to help youhere. Hold on because I really mean
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(01:21:04):
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(01:21:27):
Insurance paying too much your coverage atdozens of insurance companies find out now three
all three seven seven to one help. You'll think you're his only customer when
you choose Frank durand the real estateMan dot com to list your home with
Remax Alliance three oh three nine twozero sixteen twenty two. Hi Tom Martino,

(01:21:48):
your troubleshooter three O three seven onethree talk seven one three eight two
five five. So JD went toa hospital with a cut on his hand
after digging in the dirt. Hewent to the er. Continue Jr.
Did they fix the cut? Actually, Tom, I think we're at contrary

(01:22:15):
purposes here. I told to geta recommendation for a good malpractice attorney.
Oh no, I I we absolutelyhave people we we but I wanted to
I wanted to find out a certainand I'm not willing to disposed a whole
lot of the story online without talkingto an attorney first, are we?

(01:22:40):
Yeah? But JD, just soyou know what we most most malpractice attorneys
they don't really I mean, they'renot going to talk a lot until they
know there's at least something there.And the other thing is this, I
talked to an attorney. Okay,I'll see it. Take it easy,
bro, good luck. And Ithink you're crazy anyway. And I was

(01:23:03):
going to go there, but youwent there by yourself. JD wants to
talk to an attorney. And I'lltell you what JD's problem is. He's
mentally ill. I could hear itfrom the start. Okay, he's mentally
ill. He went to the hospitaland they didn't give many treatment because there
was nothing wrong with his hand,but he mentioned something about something eating away
at his hand or as could besomething as a result of the dirt.

(01:23:26):
And this is classic Morgellon's disease.There, they're my amateur assessment of him
in five seconds. And first ofall, JD, if you knew anything
about malpractice, nobody knows who youare, nobody knows where you went.
You can discuss each and every detailand it wouldn't hurt your case. But
go ahead, go ahead and startfinding an attorney. You won't find one.
Morgellon's disease is highly controversial. It'spoorly understood. But people start thinking

(01:23:51):
they have some kind of parasite heeven mentioned that, and they get it
from the ground, or they getit from someone else, or they get
it from dirty can conditions. Butreally what happens is it always accompanies something
emotional, an emotional trauma in someone'slife or some kind of life threatening thing
that then turns into a condition thatthey can now manifest and they can concentrate

(01:24:15):
on and they can seek help forWe've had people who call this show with
Margallen's disease that literally peeled their skinoff trying to get at it, or
they've burned themselves or they scraped themselveswith files. It is a terrible thing
and it's not real. Hasn't MarkedOn to a couple of these people and

(01:24:36):
found that there's absolutely nothing there.Well, Mark went for a few that
said there were parasites and stuff,but not on their skin. Well maybe
it was something and they were littlecarpet fibers. Yeah, he's visited his
share of Looney's. Now, theexact cause of Morgellon's disease is not officially.
First of all, it's not officiallyrecognized as a disease or medical conditions.

(01:25:00):
It's a mental it's a mental condition. So what happens is he goes
to the hospital looking for help andthey don't know what to do for him.
So then he thinks he's got hewants to do the malpractice thing,
okay, and that's where that happens. In fact, many people with Mark
Gallon's disease, they blame the medicalofficials for not finding the reason. Now,
this can manifest it self in theIt always manifests it self in the

(01:25:24):
skin. However, there are otherforms. They're not called Mark Gallon's disease,
but other forms of psychostatic illness causefrom emotional distress and trauma, one
of them being chronic fatigue syndrome syndrome. Now, I'm not saying that people
don't have chronic fatigue. They actuallydo have chronic fatigue. Okay, But
this fibromyalgia thing there, there aresome legit purposes and reasons for it,

(01:25:49):
but most of the time it's tiedto something emotional. That doesn't mean it
doesn't exist. People get so pissedoff at me when I talk about this
because they, oh, no,I really do have something. The other
one is environmental illnesses. I don'teven want to tell you about an experiment
about environmental illness where someone was doingsome treatment that they thought was excellent for

(01:26:15):
them, and this stuff that theysupposedly were allergic to and was going to
kill them was under their bed thewhole time because somebody put it there as
an experiment. I don't want togo there right now. It's many,
many years ago, but somebody whowas convinced that certain things would kill them
actually started feeling better when they thoughtthat a treatment when actually the substance that

(01:26:36):
they said would deadly kill them wasunder their bed. What I'm saying is
these environmental illnesses. I'm not sayingpeople don't have sensitivities to things and allergies.
But you know what, there's abig pile of psychosomatic nonsense that people
go to when they're feeling emotionally emotionaldistress or depression or anxiety manifest themselves in

(01:27:00):
a physical way. Why because itgives us something to point to so we
don't feel crazy. Oh yeah,this is why I'm feeling this way.
God Almighty, I can't tell youhow many times people call and they say,
you know what, we all gotsick and we finally figure out what
it was. It was black mold, and the black mold sports weren't even

(01:27:23):
in the air. Listen, whenyou talk to enough people over forty five
and fifty years, you learn allof this stuff. So that guy,
you wait more Gallon's disease, that'snot on the flip side of the coin.
Can you give a quick rundown asto what is actually needed for a
medical malpractice suit, because clearly he'snot there, but what is needed?

(01:27:44):
That's a good point. Okay.In the fact, somebody called me the
other day about this, I swearto God, this exact same conversation.
Here's what it is, and here'swhat's weird about malpractice. It has to
be below the standard of care.Let me give you an example. One
gentleman culture just thick one word intheir community. You're right to below the

(01:28:09):
standard of care for the community.Doc, You're absolutely right, because you
could actually be in a rural southerncommunity. And I hate to pick out
rural Southern Let's just say some backwardcommunity where the standard of care is actually
less and the doctors are not heldto a higher standard. I'm serious.
Now, that doesn't mean they cando harm. We're talking about malpractice,

(01:28:32):
but there's a difference between harm andmalpractice. Harm is a negligence that does
not necessarily it doesn't necessarily mean malpractice. It's a personal injury that is just
negligence, but it's it's a stupiditything. Then you have malpractice where they're
trying to do their medicine and theydo it in a substandard way. I

(01:28:55):
don't want to get into the nuances, but I want to say this.
We have let's say a guy andhe has an infection, respiratory infection.
They see that it's a bacterial infection, so they treat him with antibiotics.
The infection doesn't go away and itgets worse. They treat him with more
antibiotics, doesn't get better. Asa result, he needs sinus surgery and

(01:29:18):
other surgeries. Still not better.Then it gets into pneumonia and other things,
or mastoiditis or serious stuff with theears. Was that malpractice? No,
it was resistant infection. It wassomeone who had a resistant bacterial infection.

(01:29:39):
And there could be a host ofreasons why he didn't get better.
Lack of immunity in his own system, not right, environmental, even from
heredity and genes. Now listen tothis. Was it malpractice? Would other
doctors have handled it differently? Let'ssay no, they all would have done

(01:30:01):
the same thing. Antibiotics, strongerantibiotics, surgery, blah blah blah blah
blah. Right, doc, Imean, if all doctors would have approached
this the same way, it's nottheir fault. If you get worse,
right, correct, that's malpractice?I mean that's not malpractice. What would
be malpracticed? You have a respiratoryinfection like that and they do something so

(01:30:24):
cockam ay like coiital silver or somethingthat never showed any results, and then
you die of an infection or you'reso sick it's too late to save you,
or they're serious damage and now youhave COPD or something. The argument
could be made no doctor would havedone that. The doctors would have all
went to antibiotics. This might bea bad example, but I'm trying to

(01:30:47):
give you something that's typical. Let'ssay, then, there's always the misdiagnosis.
This happens a lot. You havea tumor in your brain, you
have headaches. They think it's becauseyou're Yeah, pick a reason and they
treat that reason. But you reallyhave a tumor in your brain. Okay,

(01:31:09):
they could have easily seen that withan MRI, or maybe you had
an MRI and they missed it.Whatever, here's the only problem with misdiagnosis
in all cases. In all cases, you have to show that the misdiagnosis
and delay in the correct diagnosis causedyou more harm than you would have had.
For example, even though they missedit, they didn't cause the tumor.

(01:31:32):
They missed the tumor. If thetumor is precisely the same size a
year later, or you're in thesame condition, you would have had stage
four a year earlier, and nowyou have stage four a year later.
You did not your condition did notget worse. If you had stage three
and it went to stage four,you could make the argument you could have

(01:31:55):
prevented stage four. Whatever. I'mwhatever it is. In addition to a
malpractice, there also has to bea damage. So you have two components
here, one beneath the standard ofcare for the community and two damages.
There are so many reasons why malpracticedoesn't go through because people think just because

(01:32:24):
they don't get better it's malpractice,or just because a doctor did something wrong
they can sue for malpractice. Thereyou go, mar did I miss anything?
Doc? I mean no, youguys, and you guys used to
take seminars on this. Now here'shere, here's something. Part of the
problem with medical care being so expensiveis somebody who walks in with if you're

(01:32:45):
headaches and they don't do an MRI, then there is a cupable whereas you
know, ninety nine of them justhave normal headaches, but the one that
that you don't do it on you'regetting sued for. And that's a dilemma
we face with some of these malpracticeclaims. And now what about you don't
get the desired outcome? Now that'sanother case where people look for an attorney.

(01:33:14):
You didn't get a desired outcome.Undesirable outcomes are not malpractice unless there
was something negligent. An undesirable outcomeif disclosed, is an undesirable outcome.
Your nose job didn't come out theway I look, but it's still a
nose. It's just not perfect theway you wanted it. But if it
came out hideous and they did somethingwrong, that's different. But just because

(01:33:36):
something is a bit undesirable the outcomewith your knee, you had your knee
done or your hip, it couldbe because of you and not because of
the procedure. Now we have moreright after this, go with a sure

(01:33:57):
thing Denver's Best roofer Excel Roofing dotYou don't pay a cent until you're content.
Wait time for an insurance checkup,free no obligation comparison call Compass Insurance
paying too much your coverage at dozensof insurance companies find out now three all
three seven seven one help. You'llthink you're his only customer when you choose

(01:34:17):
Frank durand the real estate Man dotcom to list your home with Remax Alliance
three all three nine two zero sixteentwenty two. Hi, Tom Martino,
your troubleshooter three O three seven onethree talk. Okay, I want to
talk to Tracy real quick. Shehas a question on pet insurance. Go

(01:34:38):
ahead, Tracy, Hi, Tom, Hey, Hi, So I currently
I've had my my uh my dogfor six years, got her when she
was eight weeks old. I've alwayshad pet insurance on her, but in
particular because she's six years old.Now I have different insurance, and I've

(01:35:00):
had it with MetLife pet insurance forabout five years. But now the month
you know, the monthly premium isincreasing every year. So how much give
me an idea of how much itis right now? Absolutely so? Right
now? Well my renewal well rightnow, be renewing in June. Right

(01:35:21):
now. It's the annual benefit isfive dollars, reimbursement at ninety percent,
and my monthly premium is seventy fourdollars and twenty four cents. Yeah,
Now, what were you asking about? Whether it's worth it or not.
I'm wanting to know if you what'syour thought on pet insurance. Okay,

(01:35:45):
I'm going to tell you. I'mgoing to tell you my thoughts on pet
insurance. It used to be aripoff, but major carriers got into the
business and started making it more likereal health insurance. And as I understand
it, it's really working well nowfor people who have it and they love
it. But there are still badpolicies and good policies, and it's very

(01:36:06):
important that you look at the declarationsand exclusions. That's really it all boils
down to that, and then youhave to do the math. Now,
there are some that have life limitsas well, so it doesn't mean they're
going to keep your dog alive nomatter what. Again, that's all a
matter of contract, all right.Well, so for you, if you

(01:36:31):
if you did the math on yours, for example, if it's you know,
if you want to take it,like did you say about seventy five
bucks, So right now at seventyfour to twenty four, it's instancing in
June to one hundred and all dollarsone hundred and what one hundred and two
dollars a month? Okay, Sowhat you're doing is taking one hundred and

(01:36:51):
two dollars a month, and thenyou're trying to figure out if I spend
twelve twenty four in a year andI get them max of five thousand is
there a deductible no hold on themax of five thousand, but that's only
at ninety percent, right, yes, and there is no deductible amount Okay,
no deductible just ninety percent of whateveryou spend that So what if you

(01:37:15):
have one thousand dollars that year youwill get nine hundred. Do they have
anything that is excluded? Well,I have to look more into the plan.
This is the plan name is forinjury and illness? No, I
get it. And what's what's themax? Because there must be a max
coverage, you know, if it'sthat simple to me, it is like

(01:37:43):
everything else, you're gambling. ButI think, I know, I think
I would rather pay per month likethis than if a dog's getting older.
Nowadays, Listen, it doesn't takemuch to go above that. That's twelve
twenty four in premium, and itseems to me like whatever you go above,
it's not. But here's what Iwant to know though. Does that

(01:38:06):
include checkups and wellness? Does itin check vaccines? What I do is
when I take her in for herannual you know, exam and shots,
then I submit that claim and thatgoes towards the deductible. Well, I
thought you said, there is nodeductible. It goes towards my annual amount.

(01:38:29):
So I'm sure. Do you meanyour actual again, I don't understand
goes towards your annual amount of youmean of the fifty five hundred. Yes,
yes, But then I thought theypay ninety percent of it, don't.
No, no, because I havea zero deductible. So well,
okay, I'm confused. I'm confused. Okay, you said that what you

(01:38:50):
spend on normal wellness goes toward thefifty five hundred that's my annual benefit amount.
Yes, okay. So let's saywith normal vaccinations and physicals or whatever,
you're up to one thousand dollars,say thirty dollars. Two hundred and

(01:39:11):
thirty dollars is what I pay forher annual exam got us? Okay,
so do you get any of thatmoney? Do you get any of that
money back? Oh? Well,then it doesn't go to it. You
told me you can get up tofifty five hundred and you get ninety percent
of it. So why wouldn't youget ninety percent of the one hundred thirty
dollars? Yeah? I don't I'mwhat am I not understanding? I'm just

(01:39:39):
trying to understand you. So,Tracy, what is your yearly benefit?
The yearly annual benefit is five fivehundred dollars. Deductible is zero, the
imbursement ninety percent. Okay, Thenif you're telling me regular wellness goes into
that fifty five hundred, what you'retelling me is you should get ninety percent

(01:40:00):
of it back, and you're tellingme you're not getting it back, so
it's not going against the fifty fivehundred. Listen, if I understand,
send me your contract. I'll tellyou if it's a good deal or not.
I'm Tom Martino. Go with asure thing Denver's best roofer Excel Roofing
dot com. You don't pay acent until you're content, Wait time for

(01:40:27):
an insurance check up, free noobligation comparison call Compass Insurance paying too much
your coverage at dozens of insurance companiesfind out now three oh three seven seven
to one. Help. You'll thinkyou're his only customer when you choose Frank
durand the real estate Man dot comto list your home with Remax Alliance three
oh three nine two zero sixteen twentytwo. Hi Tom Martino here, three

(01:40:53):
oh three seven one three talks sevenone, three, eight, two five
five. Mike has a comment onpet insurancesurance. Go ahead, and Mike,
why wouldn't you treat this just likea home warranty or a car warranty
situation where you take those premiums andjust put them in a savings account.

(01:41:13):
Then you don't have any fine printto worry about, and if you have
to take your pet in you takeit out of that account. Well you
could, now, I just wantto tell you something. Pet insurance is
better than I don't recommend warranties onused cars for a very specific reason,
and that is because they don't covermost everything, and they accumulate, and

(01:41:35):
when they get to the value ofthe car, which is decreasing, you
have no coverage. As far ashomeowners are excuse me, home policies,
those home warranties like excel Is offering, they don't cover anything unless they want
to. So those you pay firstand then find out what's covered. Pet
insurance is more like conventional health insurance, except it's more like it's a flat

(01:41:57):
rate where you get up to acertain vent in fit amount. However,
you're right, you could play thegame and put the money in an account
and hope that you don't run outof money first and that you accumulate enough
so either way would work. Butpen insurance is not quite as abusive as
those other things you mentioned. I'mTom Martinez. We have more coming up

(01:42:18):
on The Troubleshooter Show three O threeseven to one three talk. Go with
a sure thing Denver's Best Roofer ExcelRoofing dot com. You don't pay a
cent until you're contenth time for aninsurance checkup free, no obligation. In
comparison, call Compass insurance paying toomuch your coverage at dozens of insurance companies

(01:42:42):
find out now three oh three sevento seven to one help. You'll think
you're his only customer when you chooseFrank durand the real estate Man dot com
to list your home with Remax Alliancethree oh three nine two zero sixteen twenty
two ripped up New need advice soyou don't have come running. SHO sustas

(01:43:09):
as we can. Shooter's gonna help. Come man, This is the Troubleshooter
Show. No Tom Martino, Hi, Tom Martino, Your Troubleshooter three O
three seven one three Talk three Othree seven one three eight two five five.
Welcome to the show, and let'ssee what we can do for you.

(01:43:30):
Today's card day. I got Kevincoalkin with me from Sheridan Autotech dot
com and uh, I'm getting afew texts from people on things. When
I talked about psychosomatic diseases, Ialways piss people off because there are people
who want to believe that they're infectedwith toxic mold, chronic fatigue syndrome,
fibromyalgia, mor Gallon's disease, andall kinds of stuff and many of I'm

(01:43:56):
not saying that people don't have problems. Trust me, they have problems.
I'm not a doc here. Butthere are so many diseases or conditions that
people cannot test for. There's notest. I mean there are subjective tests,
yeah, do you feel this way? Do you feel that way?
But nothing they can really nail onthis. Nothing for my gallant somebody asked
about And by the way, theguy that called with more gallons, he

(01:44:19):
called back, probably a little pissed. I called him crazy, but he
said he was digging in the dirt, cut his hand, went to the
emergency room. They gave him noservice whatsoever. He wants to sue them
for malpractice. Why because he wenthome and what did he say, Kelly
Off there the mites jumped from hishand into his bed, and now he

(01:44:42):
has mites in his bed, andso he wants to go to malpractice.
So what do you think you're goingto collect? Even if they did nothing
and caused his mites to jump inhis bed. First of all, he
didn't get them. The mergency roomlet him go because there's nothing wrong with
him except maybe something a mental hospitalcould help, so they let him go.

(01:45:03):
He was not a danger to himselfor others, so they let him
go. He's thinking, he's gotmites in his hands that jumped out into
his bed and now they infected hisbed. So let's say he's right,
So what do you do? Buyhim a new bed? So you're gonna
get free a free service from terminX to fumigate his apartment. But here's

(01:45:23):
what I'm getting at, I'm malpracticed. Lawsuit minimums one hundred and fifty thousand
to bring the lawsuit minimum. Iknow people won't tell you that, but
that's what it is. And whenyou bring the lawsuit, you get a
new bed. I mean, peopleare people are crazy and I can spot

(01:45:43):
him, and I'm not going tosugarcoat it anymore. If I can spot
it, I'm gonna let you knowso you don't waste your time. So
there's another one. Somebody asked meabout Havanah dies, the the Havana syndrome.
They knew someone suffering from Havanah syndrome. Now have you heard what it
is, Kevin? Have you heardof the venta syndrome? Isn't that what

(01:46:04):
happened to some of the military andnow, However, the CIA did an
intensive health and espionage study and investigationand found no external source, none,
none, not from an enemy,not from a combatant of any kind,

(01:46:25):
not from foreign nationals. There wasno electromagnetic energy, there was no ultraviolet
energy, there was no focus focusfrequency, and that many of these symptoms
were just self induced. Now theCIA didn't say that, but people believe,
and medical people believe it could beself induced or group think, because

(01:46:47):
you go there and you start thinking, hey, all these people are feeling
this way. I'm starting to feelthis way. But there was never,
ever, never a finding that theycould point to that call that was called,
well though it is called Havana syndrome, but there's no cause, no

(01:47:10):
effect, no cure, nothing.So you see, it doesn't take much
for people to be looney tunes.It doesn't. They don't even in fact,
you can be totally sane in allparts of your life, but believe
someone is entering your home and plantingroses. It doesn't matter. I mean,
there's there's people who believe certain thingsand and we don't know why that

(01:47:33):
happens, but we do know thatsomething has to be able to be tested.
Okay, something has to be tested, and if it can't be tested,
you can't be claiming it. Otherwisewe're going to get into situations that

(01:47:55):
I don't want to talk about rightnow, but just be But I can
see this world going this way.I can see it. Even though now
they're comfortable in saying you have apsychosomatic illness or a mental illness, there
don't don't. Don't doubt me.There will someday be a time when if
you think you have the disease,they're going to treat you like you do.

(01:48:16):
And if you identify with the diseaseor or the mental condition, if
you identify with it, you willhave We're that far off of that right
now. No, we're not.We're really not, and that you will
be treated and you could possibly evenget a disability for it and maybe even
a cream for your skin three allthree seven, one, three eight two

(01:48:39):
five five Kevin on an electrical issue, someone wants to know what are the
symptoms of a loose ground. Well, you would lose the function of whatever
circuit that is when it's under load, for sure, because when it puts
it, you know, the electA loose ground is hard, right,

(01:49:00):
I mean it's it's not hard.It's common to a lot of things,
but looser port connection, but itcan cause all kinds of things about it.
Intermittency, crazy intermittent like you're hittingbumps. I think this person is
talking about the main ground. Ifyou have an if you have an intermittent
or loose main ground, your wholecar seems like it's it's they started.

(01:49:21):
The starter may not want to engagebecause it doesn't have the ground circuit that
completely doesn't have enough of it,enough of it exactly, And any any
kind of gapping or any kind oflooseness can cause resistance. Yep. That
causes heat that can cause problems lateron. And it's not enough to pop
a circuit right, because it's nota short no, no, it's not

(01:49:44):
grounding power. It's just not completingthe circuit. I'm telling you. That's
where election, that's where most electricalproblems are is on the ground side.
Really really, unless you have somebodyworking on the car prior like a body
shop or something where they remove panels, you know. And to explain the
concept of ground and electricity for peoplethat aren't technically minded, and I don't
mean to talk down to you,I mean it's it's really important. Long

(01:50:06):
ago was when they figured they couldmake that they could ground circuits. Instead
of running two wires back and forth, they just ran power. Power was
isolated and sent through a circuit orthrough things the other end of that to
complete the circuit. Instead of runningthrough everything again and doubling the wire,

(01:50:30):
they just went to ground. Now, ground has to be all connected and
it has to be conductive. Ifit's connected and conductive, then you have
a complete circuit and you don't haveto run all that extra wire. Correct
And that's ground and it's actually prettydamn efficient. It is. Now on

(01:50:50):
an AC circuit, that's a totallydifferent story. But ground doesn't literally have
to be conductive. Well, itis conductive, but in a more universal
sense than it is a direct sense, like when you ground your house outside
in the dirt, I mean,or our grounds actually run though from your
house to the power lines and tothe station. I don't think they're sure,

(01:51:13):
not with AC current. I don'tthink the idea of AC current is
different than your car, which isDC. AC current sends out pulses of
electricity back and forth. I mean, it's really a strange concept, but
it's still electricity, but it's goingback and forth creating your current, and

(01:51:34):
then the grounds are all universal andcommon to literal ground. It's a concept
that Tesla came up with years agobecause originally we were wiring according to Edison,
and Edison said everything had to bedirectly wired back and forth. And

(01:51:56):
Tesla says, we can basically dothis much easier and it would be cheaper
to generate if we did an alternatingcurrent, and so people don't understand that.
He was kind of like the fatherof that, and yeah, not
the car, the scientist, Yeah, the scientist Tesla for the for alternating
current, and Edison was kind oflike the father of direct current, although

(01:52:18):
direct current was around before him,but they just took these discoveries and gave
him names and purposes three three sevenone three talks seven one three A two
five five. Frank drand the realEstate Man will do your market evaluation of
your home for the asking. Youwant to know what your house will sell
for and what you can buy,ask him free of charge, complimentary.

(01:52:41):
He wants to really provide this serviceto know the market and maybe someday if
you want to sell, you'll thinkof them. Three oh three nine two
zero sixteen twenty two. Frank Duranthe real Estateman dot com. Go with
a sure thing Denver's best roofer ExcelRoofing dot com. You don't pay a

(01:53:04):
cent until you're content. Time foran insurance check up free, no obligation.
In comparison, call Compass Insurance payingtoo much your coverage at dozens of
insurance companies find out now three allthree seven to seven to one. Help.
You'll think you're his only customer whenyou choose Frank durand the real Estate

(01:53:24):
Man dot com to list your homewith Remax Alliance three all three nine two
zero sixteen twenty two. Kay,I'm Tom Martine. Your troubleshooter three all
three seven one three talks seven onethree eight two five five. It's Mother's
Day weekend, and I want toknow what you don't want. So many

(01:53:45):
people try to figure out what momswant and they fail miserably. I want
to talk to Joe Kanna, certifiedFinancial Planner on an issue I got.
He was here doing his spot andI said, you know, Joe,
I got this question came up theother day, and I got another one
by email, so I want toaddress it. Some people are saying,
Joe, I'm old. One kidcalled for his mom. She's closing on

(01:54:09):
a house. Okay, she's inher eighties, early eighties. She's closing
on her house and getting three hundredgrand. Okay. I said to him,
at eighty years old, you're notgoing to let an annuity fester.
And if she wants to protect ita fixed indextinuity, there are annuities you

(01:54:30):
can instantly turn on for income.You're not going to get as much as
if it grew for ten years,but it'll produce income and you will trade
some liquidity for that. And I'mnot sure what she can get out in
an emergency. And I'm not sureif there a bonuses paid on those last
minute ones, and how long youhave to be in it to earn the

(01:54:53):
bonus. So I want to askall of these one at a time.
First and foremost, there are instantincomeuities, right, That is right?
Then if you know they're called animmediate annuity, and Deputy Duck actually bought
one. You know, you puta lump sum enough money and he's taking
an income for the rest of mylife. Let's talk about an instant annuity.

(01:55:14):
The way it works is you puta lump sum in and immediately start
drawing income. That is right,within thirty days after the transfer is complete.
Okay, Now, next question,does that money that you put in
that annuity get just get drawn downor is it? Is it growing?
You know, it's a guaranteed forlife. It doesn't grow anymore unless you

(01:55:38):
put what they call an inflation protectionwriter, and it will grow. You
know's inflation girls every single year.But no matter what, even if it
doesn't grow, even if it doesn'tgrow from investments, it will last the
rest of your life. That isright, that you pass Even if the

(01:56:00):
account would have been drawn out tozero, it's still going to pay right,
Okay, now the next question thenthen then do you get a bonus
with an instant annuity? No,I haven't seen an instant annuity that provides
a bonus, okay, just atransfer of a lump sump to an income

(01:56:21):
okay. And how is it figuredfor airs if she only lived another five
years? Well, you can certainlyput an air in there, you know,
if you know, if you ifyou're beneficiary, I should call it
so. But how does that work? What is the account value? How
is it figured? Right? Well, the account value has nothing to do

(01:56:42):
with it. Basically, the incomestream has something to do with it.
If you choose a beneficiary, youwill get a smaller payout every single month
for the rest of your life.But if you pass away, your beneficiaries
will get that. They'll get thepayout or alum sum. They'll get the

(01:57:03):
payout for the rest of their livesas well. Oh, is there one
where that where your estate gets alump sum or not? You know,
you can, you can structure themlike that. But normally, normally people
just want to have the you knowthe same. Let's take a husband or
wife. A husband buys, youknow, the immediate annuity, he gets

(01:57:27):
a payout, and upon his deathfive years later, the wife and the
beneficiary will receive the same payout tillthe day she dies. Okay. Now,
let's take another scenario. Let's saythat a mom gets it and she
wants to provide for her son,or a dad wants to provide for his
son or daughter or whatever, sothey put a lump sum in, they

(01:57:47):
start getting income. They die afew years later, can they leave a
lump sum to their son or daughter. No. No. If it's an
immediate annuity, the income stream willgo to the beneficiaries. Okay, but
there is no loser, I've gotit. But with a conventional one where
it festers over time, there willbe an account balance that can go to

(01:58:11):
your estate. Absolutely. That's atotally different annuities. Okay, so they
are a little different, but theyboth are guaranteed. That is right.
And this is why this is reallyimportant for people to choose a certified financial
planner, because we can actually lookat the suitability for the client and pick

(01:58:34):
the right annuity for them. You'reright. We have a lot of people
calling us that are in their eightieshigh seventies. They don't really have that
time to let the annuity grow forten years. No, they want to
have an income right now. Theywant to have an income day one,
and that's what the immediate annuity willhelp them do. It will create income

(01:58:56):
flow for the rest of their lives. Well, what if they have now
in emergence you need for cash forsome reason, How does that work with
an immediate annuity? If you tiedup your money, is there a surrender
value or is there no such thing? There's not, there's no such thing.
Basically, your your your locked ina lump sum for a monthly distribution

(01:59:19):
for the rest of your life.Oh, there's no longer a lump sum
anymore. Okay, got it.But with a regular annuity you can withdraw
if you need to. Oh absolutely. Most companies will allow you to take
ten percent every year if you like, with no penalties, or if you
want to pay a surrender penalty,you can take the majority of your money

(01:59:41):
out. Okay, it has absolutelyyou know, it's totally. This is
one of the biggest concerns people have. They think annuities will actually lock up
their money. That's not the casewith a new annuities stom or annuities are
liquid. Basically they can but let'sjust say, let's just put it like
this, and I don't think anyoneshould want to do this, but let's

(02:00:03):
say they get a regular annuity isgrowing and they want their cash back for
some reason, whatever it is,they just want their money back. Let's
say it's been sitting there five,six, seven years. Does the surrender
charge go down with time? Absolutely? You know, there's a five years
surrender penalty, seven years surrender penalty, and it declines every single year.

(02:00:28):
Does it ever go to zero?Oh? Yeah, at the end.
You know, let's say that youtake a seven year surrender penalty. Annuity
at the end of seven years isa zero. There's no more penalties.
You can get your money out thecount. See now that's okay, value,
Okay, I get that. Yeah, so you if you live through

(02:00:51):
the not live, but if youkeep the account through the surrender charges diminishing,
there are no more surrender charges.But you can still take but even
during the surrender period, you canstill take up to ten percent. That
is right, penalty free penalty evenin the surrender period right now, the

(02:01:14):
surrender period, right after the surrenderperiod, after the surrender period, if
I want to take income, butI also want to take a little extra
cash. Is that allowed? Absolutely? You can think a little, you
know, a lump sum of moneyand then begins you're payout. Okay,

(02:01:35):
Joe, you've been. You've beena lot of help. I appreciate that.
And of course, well you canread you know, Joe. People
don't know this, but I callyou all the time with questions, not
just on the air, and Iappreciate the information. He is my source
and you can trust him. Threeh three seven seventy nine sixty six hundred

(02:01:57):
My Moneymway dot com. We havemore coming up. Go with a sure
thing Denver's Best roofer Excel Roofing dotcom. You don't pay a cent until
you're content. Time for an insurancecheck up free, no obligation comparison call

(02:02:17):
Compass Insurance paying too much your coverageat dozens of insurance companies find out now
three oh three seven seven to onehelp. You'll think you're his only customer
when you choose Frank durand the realestate Man dot com to list your home
with Remax Alliance three oh three ninetwo zero sixteen twenty two. Hi Tom

(02:02:44):
Martino, You're troubleshooter three oh threeseven one three talk three oh three seven
one three eight two five five.Okay, so we have Kevin Cokin with
us. Today is car day andwe haven't had a lot of car calls.
We've had some, but people areasking about the golf cart mode in
a car. I call it thegolf cart mode. I got a text

(02:03:10):
or two on it, meaning andnot all today. I had one a
few weeks ago I put away andone I just reminded me of it.
They want to know, do youknow what the golf cart? You know
what it is. It's like whenyou pull up to a red light,
your car turns off, sure,and then then you turn then you the

(02:03:31):
returns green and your car starts instantly. How does that work? That's that's
not their question. That's my question. Off the break switch, if you
take your foot off the break itengages a starter, okay while you're in
gear right, yeah, okay,So it's meant to save gas in the
environment. That's the theory. Youknow, she's not sitting there idling pumping

(02:03:54):
exhaust. Now here's the question.Someone wants to know. Does that wear
out the start? Okay? Yeah, no, you're using your starter twenty
times more than you did before.Absolutely, And the one I got weeks
ago was about the battery. Doesit have a toll on the battery?
Of course? Yeah, yes,yes, more cycles, more battery,
more of everything. Yeah, Idon't think it enough. Mine has an

(02:04:15):
option to turn it off. Ithink they are. Some do, some
do not. All No, no, some of them. You have to
have that damn thing on. Yes. Is there a way to defeat it?
I imagine there is, but Idon't know how simple that would be.
You know, it depends on thevehicle, so it's it's annoying.
What is the official name of thatmode? I called the golf cart.
It's what I've called it too,So I've never really looked into the exact

(02:04:36):
Okay, another question on auxiliary letme find it oxis me not on electrical.
Somebody wants to know about the Okay, somebody wants to know about They
were told their auxiliary battery needs replacingand they didn't even know they had one,
So what are we talking about.Some have a small nickel, you
know, like a Nycat battery that'spart of the charging system. Yes,

(02:05:00):
what it is is it to keepit? Is it to keep the to
keep alive memory in the that parasiticyep, yep, exactly so, and
the parasitic uh consumption we're talking aboutis or constant on we call them.
So when you turn your car off, that battery gives micro voltage to some

(02:05:23):
of the memory and some of thethings you need power to. And they're
designed to be you know, completelydead and back. How do you know,
by the way, when they gobad, Well, you'll start having
issues or the computer can warn youmean, your radio resets and you're different
things like that. But even memoryon the seats, all of that is
maintained by this. Yes, andyou'll actually get codes from your body control

(02:05:46):
module before the failure. But arethose batteries longer lasting than a car battery?
I think they're like they're they're designedto go five to ten years,
you know, something so little bitit's not something that you need to go
off to do every year or anything. No. No, but okay,
and those are not car batteries,no, And they're small. They are
you know, probably a six bysix or four by six and they're called

(02:06:09):
auxiliary. Where are they normally setfloor panels all over the place. Yeah,
Now do electric cars have those ornot? No? They don't They
wouldn't need them. No, no, because they're always on. Okay,
So that's man. That's very interestingthat that we have auxiliary batteries. Now
we have the golf cart mode andthen we but the auxiliaries. Battery is

(02:06:30):
charging when the car's running, whenyou turn off, you use it.
So I'm asking this as an offshoot, is it not bad to have a
maintainer? Tell me what you thinkabout maintainers? Or maybe if you have
two cars, you have a maintaineron the car you don't drive a lot.
What do you think because a good, a good digital maintainer nowadays will
not overcharge. Oh, absolutely not, No, they're perfect. Yeah.

(02:06:53):
Now, if you're going to parka car for I would say more than
ten days at a time, youknow. I would say if you're going
on vacation, if you have avacation home where you leave a car,
or you leave a car here andyou go on a vacation, you should
put a trickle on or it's nota trickle. Trickle smiss is a misnomer.
It has to be a maintainer andexplain what a maintainer. A maintainer
will sense the voltage drop and turnitself on and turn itself off, where

(02:07:16):
a trickle will run all the time. Yeah, and you don't want you
don't want that, no, becausewhat you do is you'll bake the battery
event absolutely, So you want onethat senses what it needs when it needs
it gives it just it gives itjust what it needs, and then turns
off so your battery is not constantlybeing heated exactly. See, these are

(02:07:40):
all things about electrical systems. Infact, they don't tell you about them.
Do you know that there are somecars that come with those chargers.
Ferraris come with what I thought ofyou, they come with them because they
don't First of all, they don'twant you using a regular one, and
second of all they want you toThey want you to use it because it

(02:08:03):
those cars are really sensitive to voltagedrops. So most newer cars are there
so many modules that they don't need. You have to maintain voltage. Yeah,
it's critical. So I'm shocked thatwith today's home building they don't do
more induction chargers built in garage floors. I mean, don't you think that's

(02:08:24):
coming. Think about how cool thatwould be, or a mat or a
mat not even built in Kevin,Why couldn't we have a map that's rolled
out you drive up onto that thatcan induction, that can charge your battery.
Very simple. Well, they're buildinggrowth complete roads if that are inductive,
that's right, Yeah, think aboutthat people instead of putting us something
on the wall and having to plugit in. Now, I'm not sure

(02:08:46):
tests well, there is no Thereare no cars as I know it right
now that take induction, and inductionfor those listening is different than conduction,
which is through direct connection. Inductionis like your cell phone sitting on those
pads now, And you can putyour car over a pad technically if it

(02:09:07):
can accept it, but you haveto have a receptor for it. And
I'm not sure how those receptors work. I don't know if they're coils or
what they are, but they onlyhave to be in proximity. And sometimes
you're electric toothbrushes. Well, infact, I don't know if any electric
toothbrushes anymore. You have to connectwith a hard wire. You put them

(02:09:28):
in the cradle, and the cradlethose cradles are inductive, so they're not
direct connections. And with a carover a pad, that would be perfect.
In fact, damn I could seewhere you take those pads. You
can roll them up and put themin the trunk and take them on vacation
with you and plug them in.Yeah, they're like waight, I'm sure
yes. And as far as charging, though, hybrid cars charge themselves,

(02:09:56):
right, isn't that really what happenedwhen they first came out. They would
charge with the brakes when you stepon the break they're actually charging, or
with the coasting. The coasting yetbut you you still have plug in hybrids
so that they recommend to keep thebattery. But they don't need more than
one ten do they? I havenever seen one with more. Do you
work on hybrids? We do acouple of mechanics, even drive them.
Yea, they like them, butnot fully electric. Press you're not doing

(02:10:20):
fully electric either. Some but there'snot a lot to do to them.
You know, we'll do suspension andbreaks, but past that there's really nothing
else to do. Are they okay? And that's true my son, and
I know Mark will tell you this. With is Tesla, we don't have
anything to do at all. Imean, in fact, the brakes are
like new because the breaks break withresistance. So I mean as much as

(02:10:45):
I you know, don't think electriccars will reduce our carbon footprint at all.
But there is something to be saidabout the lack of maintenance. Oh
yeah, no, definitely, youknow, but they still wear out,
you know, you still bearing things. But it's not gonna be anything like
classic cars, I mean regular cars, I mean conventional cars, all right,

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three oh three seven one three talksseven one three eight two five five.
So we have had quite a discussiontoday on certain things that I want to
recapture and uh, I don't wantto uh belabor it. But with pet
insurance, we've been looking it upand there there are the policies are way

(02:12:41):
better than they used to be.They used to be kind of like scams,
but now there are flat benefit programs, meaning if you have a legit
VET bill, not not it can'tbe just how do I put it for
preventive care or stuff like that?Right, but if you have a jet
problem, go to a vet,have a legit bill. You get up

(02:13:03):
to a certain amount and benefits peryear in exchange for premiums. Okay,
it's that simple. So you dothe math, add up the premiums.
In this case that one woman hadwas twelve hundred dollars a month, excuse
me, a year, So yougot to figure am I going to spend
more than twelve hundred and if so, this will cover up to a certain
amount, but ninety percent up tothat certain amount. Kevin, do you
have health insurance factor? You know, we looked at it and I didn't

(02:13:24):
think it was worse than that,okay, And for some people it's not.
If your pet is relatively healthy,you can put that money away and
save twelve hundred a year toward vetbills. So that's definitely a way.
We also had a woman that hadno hot water that we're looking into.
In fact, she just said this, Deputy Deputy Marvel just sent me this.

(02:13:48):
I sent this to the woman withthe hot water issues, and so
there she's working on this. Wesupportly check tennants from months see okay anyway,
so she a deputy of Marvel's followingup with the management company. Not
the management company ignored us with theowner on that one. So you need
hot water. Hot water is definitelya habitability issue, and they can't simply

(02:14:13):
let it go. Unfortunately, Juliedoesn't want to move. But this would
be an excellent case for a constructiveeviction where where you absolutely positively need to
you need to report that if you'reyoung enough to move, move and they
can't hold it against you, andwe can help you work through things like

(02:14:35):
that if you ever want to doa constructive eviction. And then, Kevin,
I don't know what we decided,but on that Nissan rogue that won't
start and something was spinning inside orvibrating, what did you conclude that maybe
it is? Well, it soundsto me like a relay of some kind
of stuck. Now with starting issues, we're talking about not the engine part,
but the electric part. It reallycan only be a few things.

(02:14:58):
Either the solenoid or start is notgetting Yeah, you got to supply voltage
to the store. There's a resistancethere because of a loose connection. Or
can you have a starter that doesn'tturn because it's somehow inside is broken?
Do you do they have Hell,yeah, it's possible. You know,
it is a mechanical piece that hasgears in. Okay, yeah, so,
but most of the time it's anelectrical issue. When a starter goes

(02:15:20):
out, what's characteristic Either it'll clickor just really slow crank. Okay,
by the way, that Sheridan Autotechdot com Kevin Colkin three oh three,
four five, five, seventy two, forty two, And I'm Tom Martino,
don't forget I really mean this.You can call three oh three Martino
twenty four seven three oh three sixtwo seven eight four six' six leave

(02:15:41):
a message. You'll never have towait, and we will get back to
you. Remember, folks, saveall your problems for me