All Episodes

May 24, 2024 137 mins
Mark as Played
Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:09):
Who you don't have come running justas fast as we can. Shooter's gonna
help coming. Man Dix is theTroubleshooter Show. Now, Tom Martine,
that's me. I'm Tom Martino atthe mother Ship. Today it's Friday.
I got a bunch of degenerates inthe studio. Oh, I mean my

(00:32):
guests. Sometimes I say things outloud, I don't mean to anyway.
We got Kevin Calking and wonderful manfrom sharedon Arl Tech. We have Rod
over from uh jfr Cars, RodGreer, and he brought someone with him
who's a leasing expert's been doing itforty some odd years, and it's Bob
Perry. We're gonna talk about leasinga little. You know, there's so
much confusion as to what's better leasingor buying. I see nothing's better.

(00:55):
It's whatever you need and whatever fitsyour needs. But we'll talk about the
pitfalls of both three O three sevenone three talk. Remember, nothing is
ever good and bad. Oh wow, let me qualify that nothing is ever
as bad or as good as peoplesay. There's always some in between,
right, three three seven one threetalk? And that goes for the presidential

(01:18):
candidates. Can you believe this isthe best we can do as a country.
But in any case, I thinkwe'd have better chances doing an American
Idol type of competition. Who wantsto be President? Wouldn't that be cool?
So we ask candidates from all overthe country and we do a regular
tryout. The problem is getting thejudging panel. That would be the problem.

(01:40):
What would we do for a judgingpanel. Maybe we get six federal
judges, three liberal and three conservatives, and then the contestants come in around
the country and then we go tothe show in Hollywood, and then we
drill down like American Idol and theone, and then then we get to

(02:01):
vote at the end for the lasttwo or three, and then we pick
our president. I'll bet you we'dhave better people than we do now because
there would be no spending of money. It wouldn't be the richest guy gets
it or the richest gal gets it. Maybe we even have a talent competition,
you know, along with the speeches. Well, the parties who picks?

(02:23):
Now, we don't have any pickyeah unless you're a party. Yeah,
yeah, here's the deal. Reallyto a te I, I swear
to god, I've never heard anyonewho said not one person. Well,
maybe Mark is satisfied with the choices. I don't think he is. Brothers.
I thought he was off guys.I thought I could talk about him.

(02:46):
Now he's he sneaks in there.Listen, I'm saying it's it.
I love how you talk out ofboth sides of your mouth when it comes
to these year's what I'm finish.I think great things for the country,
and I'm making the point I'm makingMark. This is the point is that
I believe I believe most people mostI could be wrong, but I believe

(03:08):
most people don't like that these arethe choices, but they will pick one.
Yes, they do have a preference, and many of them, you
know whatever. But I do believethey'd rather have two other people. What
would you pick, bro, Ibelieve that they would want two other people.

(03:30):
Glanced right over it. It's glossright over it. But no,
you glanced over it. No Iglossed over it. But Mark. Mark
is the man of mixed metaphors.But I like it. I like it.
I've been with him for so manyyears I've gotten used to. In
fact, if he started speaking properly, I would die. It would It
would denote a really big change inthe election. Hey, Mark, do

(03:54):
you think most people seriously, asan aside, do you think most people
are like the choices? I think. I think Trump knocked it out of
the park in the Bronx last night. He did twenty five thousand people showed
up in the bluest of blue.I think the guy has more followers than
probably any other president ever. Okay, all right, the polls are showing

(04:16):
dead even No, they're not noteven close. In swing states. He's
up ten twelve points. Okay,it's going to be a massacre. Okay,
Hey, let's go to the phones. Because again, I don't want
people to think my approach to talkingabout this indicates my preference, because it
doesn't. What is your preference?Why should I say people don't care?

(04:42):
Well, everybody knows you like Biden, that's all for sure. I think
he's a buffoon. Okay, that'sfor sure. But I kind of think,
never mind, Oh, he's agood buffoon. No, I don't
think he's a good man. Idon't know. I don't like Biden at
all. I think he's a buffoon. But the thing is scary is I
think Kamala is even scarier than Biden. But remember when I said nothing is

(05:04):
ever as bad or as good thatgoes for the economy. You know,
I know a lot of people sayit's bad. Yet I know people who
are don't know what to do withall the business now. Interest rates are
high and inflation is not totally undercontrol. Yeah, listen, I don't
want to talk about it because again, people who think never mind. I

(05:28):
first of all, I truly dobelieve this, and I mean this sincerely.
Nobody gives a good you know whatwhat I think anyway, and I'm
not going to change any mind.So what difference does it mean? Monica
now has an issue. It's approbateissue. Let's go to Monica. Hey,
Monica, I'm Tom Martinez. What'sgoing on? Monica? Hi,
how are you good? What's happening? Okay, short story short, I'm

(05:50):
trying to We have a my uncle. He passed away in New Mexico and
he had a house here in Denver. My dad was taken care of it.
When did he pass away in November? Okay? Okay? My dad
is the oldest of the brothers.He had a will, but he did

(06:12):
not notorize it. Well, holdon the wills don't have to be notarized.
He had a will. He diedin Mexico, but has a home
in Colorado. Yeah, he diedin New Mexico, by house, New
Mexico. Oh, in New Mexico. And does he have did you say
he died in New Mexico? Yes? Okay, good, I'm sorry,
okay, good, all right,anyway, talk about it. What do

(06:34):
you want to know? So?Okay, so my dad was taking care
of He had a house here alsoin Denver, Colorado. So how many
houses all together does that make hHe has a house here and he had
a house or property in New Mexicooutside of town. Two okay, two
homes? Got it? Okay?So he has been married and divorced.

(06:57):
He's been married and divorced twice.Okay. When he was married the first
time, he had a daughter fromhis ex wife. He paid child support
and he paid, he paid childsupport and she was on the birth certificate.
But years later my uncle found outI suspected that that was not his
daughter. Doesn't that doesn't mean noneof that matters, because if he has

(07:20):
a will, she doesn't have tobe left anything. Right, He had
a will and it was noted.It was dated on twenty twenty twenty thirteen.
But he did not sign it,but it said he did not have
no children. Wait wait, wait, wait wait, So there's an unsigned
will somewhere. Yes, we havethe unsigned will. Well, that's not

(07:43):
a will. That's what you calla document that you found, right right?
My uncle found it, but itlooked like a will he had,
Yeah, but there was no indication. How would you prove he signed it?
I mean, how would you Howwould you prove it was his?
Well, my uncle Clyde in NewMexico, the youngest brother, is the

(08:03):
one that found it with his paperwork. Okay, but okay, hold on,
here's what I'm going to do becauseI don't want to render legal opinions
here and I might be wrong whenI tell you. How do we know
it's his? It wasn't signed,But what is it? We're going to
get our attorney on Kachina, eitherMackenzie or keel and Park either one.

(08:26):
I want to know something. Whatis the issue. What's the main issue?
Okay? The main issue is hehad a daughter. He long loft
daughters, and it doesn't matter ifhe now disavows her, but he had
a daughter. What's going on withher? Well? She's trying to take
everything from the family. Okay,Okay, we did open appropriate. She

(08:50):
opened approbate in New Mexico in house. And how much is his the state?
How much is his estate worth thehouse in Denver? I just just
all together what roughly like a millionbucks for everything? Yeah? Probably a
million bucks for everything. Okay.Now, now, the only document you

(09:13):
found was an unsigned will, rightyes. And in that unsigned will it
says he doesn't have a child,right correct, But there is a birth
certificate with him on it, rightcorrect. And that birth certificate goes back
to when the daughter is like fortyfive years old, and was anything from

(09:35):
the time that she was born tothe time she was forty, showing that
he successfully disavowed her with DNA tests. No, he just suspected. He
just suspected it wasn't his daughter.That's not good enough to be knocked out.

(09:56):
Okay, Yes, we were askingfor DNA. You don't, You
don't have no one has to do. If this woman is forty and he's
been on the birth certificate her wholelife, trust me, there's you're not
going to make it that difficult.The judge will never ever, ever,
and even if even if she wasn'the, it doesn't matter. The courts
have ruled. Sorry, Bud.There have been guys who have been paying

(10:20):
child support and accepted someone until theyfound out it wasn't his or hers,
and or he found out it wasn'this, and then he refused child support
and the court said, sorry,that's still your child. So you're you're
gonna have a losing argument. Therea losing argument. But I want to
I want you to hold because we'llget our attorney on to talk about this
as far as what do you doto prove the will is valid? Because

(10:45):
it doesn't matter if there's no will. The daughter's first in line, you
know, well, I think that'sthe order of succession his kids and then
his his siblings, then his parentsor something or his parents said, we'll
find out from our attorney. Hangon three O three seven one three eight
two five five. Waterpros dot net. You want the best drinking water ever

(11:09):
water pros eight six two five fivefive four And when I say that,
I mean it. I have thesystems you'll never have better for less money.
Waterpros dot net go with a surething Denver's best roofer Excel Roofing dot
com. You don't pay a centuntil you're content. Time for an insurance
check up free, no obligation.In comparison, call Compass Insurance paying too

(11:33):
much your coverage at dozens of insurancecompanies find out now three all three seven
seven to one help. You'll thinkyou're his only customer when you choose Frank
durand the real estate man dot comto list your home with Remax Alliance three
all three nine two zero sixteen twentytwo. Hi Tom Martino here, I

(11:58):
want to get our ATTORNINGE. Couldyou get our attorney on for her?
I want to Monica. We didn'tforget Bally's next and we'll talk to her
about And by the way, justfor everyone listening, I need to tell
you this. Okay, we dohave an update on the Brighton Police Department.
That chief wrote to me, andthen I talked again to the consumer

(12:18):
and we talked to District six andthere's a whole bunch of updates. If
you heard yesterday's show about Brighton PoliceDepartment and Adams County Sheriff's Department. Wait
to use everything. Well, youwant to talk about finger pointing? Oh
my god, but we'll talk aboutit. Now I was wrong in calling

(12:43):
Brighton a bunch of morons. Ithink both Brighton and Adams County Sheriffs are
morons. Now, so we'll continuewith this. So I apologize for not
including Adams County Bailey, what's goingon with you? Hi? Baby?

(13:03):
Hi? Hi? What's going on? Hire? Are you? I'm doing
good? Thank you? So youbought a car and you are having a
problem. Yes? What kind ofcar is that? She put down?
A twenty eighteen super u kat Chinaput that down? Is that what you
have? Yes? Yes? What'sthe problem? All of shumps? Why?

(13:33):
I really don't know where to start. I've written all right, all
right, so when let's here,I'm gonna help you. Then when did
you buy it? A couple ofyears ago? I think? Did you
buy it? It was used?Then? Right? Yes? Okay,

(13:58):
so you bought a used two thousand? Was an eight? How many miles
were on it when you bought it? I have no idea? Okay,
So you bought a used twenty eighteenSubaru and uh the WRX and tell me
what's wrong with it? You boughtit a few years ago? Why are
you calling today? Uh? Itook my vehicle and for worm. Okay,

(14:24):
and you took it into where gethump? Okay, you took it
to shomp and what happened. There'sa lot more. They needed to replace
a head gasket and solved it wrong. We all know I had a blong
ahead gasket is bad? Yeah,because now how long? How long did

(14:46):
you own it before the head gasket? Blue? I don't know, okay,
all right, So when did theyreplace? When did they replaced the
head gasket this year or last year? When? Last year? Okay?

(15:09):
It was? It was there.It's been there since like October. Wait
a minute, is it still there? Yes, sir? No, no,
no, no, no. Youtook your car in October to shop
and it's still there. Yes.Sure. Why there's a good question,

(15:33):
sir. I actually have the textmessages from them in mating names called it
wrong. However, they refused tofix it. Their mistakes that ruined my
car. Wait a minute, andwait a minute, why did you say
in twenty eighteen? Okay, wehave nineteen, twenty, twenty one,
twenty two, twenty three, Sowhy what was it under warranty in October

(15:54):
of twenty twenty three? It waswarranty work in October, guys, does
that sound right? A five yearold car? Well, it depends totally
a mile, it's too well,but yeah, but what are the super
one? Extended warranties can go overfive years? Show? Does it have
an extended warranty, Bailey or aregular one? Uh? It was warranty

(16:18):
work, sure, and then there'sso much more. Okay, hold on,
you know what? We need totalk to her off the air.
She doesn't seem to have a graspon the specific she wants us to handle.
Doc, do you want to callher a kitchina? Docs? Here?
Do we have anyone else on thephone on hand? Is Deputy Gearhead

(16:41):
her own? I can certainly texthim the info, And you think,
here's why. I just want toget so she's not under the pressure of
the show, because we do havetime constraints, and I just want to
get what is she calling about?Now? What can we do for her?
I mean, it's good enough totell us my car's been in there
since twenty twenty three fall, andI'd like to know what's going on with

(17:03):
it. I mean, okay,but it may not be covered under warranty.
I mean there are times if youoverheated a car, there would be
times. Warranty wouldn't cover that differentabuse than everything else. Absolutely, So
hang on, Bailey, We'll havesomeone talk to you three three seven to
one three talk chans turn. Janwants to talk about airlines? Jan,

(17:26):
what's happening? Yeah, Hi Tom, what's happening. So this is an
issue with the companion pass promotion withSouthwest Airline. Now what does that mean,
oh companion? What kind of promotionwas it? Well, let me
know. And then they come outand say, if you if you book

(17:48):
a flight or rent a flight withinthe certain dates and fly it, then
down the road during specify dates,you can take a companion with you on
a trip for free. Okay,okay, So what happened so well in

(18:08):
the provisions of the terms of thepromotion is you have to book within the
dates that they say, you haveto fly those flights within a certain time
period, and you can't make anychanges. And the changes that they talk
about are you know, changing thedate of travel and you know some other

(18:30):
things. But anyway, I boughtthe fair, the one to get away
fair that allows you to make asame day change, switch to a different
flights same day and get a confirmedbooking and I'd already met all the other
terms of the promotion, and onthe day of my travel for my second

(18:53):
flight, my qualifying flight, Iwanted to change to a different flight,
and I called in and said,I just want to make sure this is
going to infringe on Mike. Well, hold on, didn't you tell me
the rules say that you can makea change on the same day. The
fare that I bought allows that.Yeah, but the promotion may not allow

(19:15):
it, right, Well, that'swhat they told me. But when I
would go back to the terms andconditions of the promotion, it doesn't say
anything in the language about getting disqualifiedfor the promotion if you make a change
to a different plight on the dayof travel. Yeah, but okay,
hold on, hold on, holdon, jan And it may not say

(19:40):
if you make a change during theday, or it has to be at
night, or it has to beyou know with blue ink. I mean,
what I'm getting at is they don'thave to say each and every circumstance
as long as they say no changes. Is there anywhere in the terms and
conditions that says once you make areservation for the companion promotion, you can't
make change. It spells out itidentifies certain changes. What like you,

(20:06):
I'm just I'm not looking at itright. I sent that in to you
when I sent the email. Waitwait, wait, do I have that
email? I want to look atit. Hold on, Kachina, do
you have his email? Hold on, I'll look at it, okay,
Because as I said, he's sayingbecause it listed changes, he stayed within
that those bounds. But there wasa change he did make that wasn't listed.

(20:29):
So this is going to make someinterpretation. But here I want to
get to the bottom line here though, so let's just be forward. I
will look at those conditions because thatcould be a good case for us to
make or for small claims court andthey will give in by the way,
But jan, I want to knowsomething. What is the consequence? They
did not allow the companion and youhad to pay? Well, I didn't

(20:52):
get that bar, okay. Sowhat peeved me is I paid more for
a fare that I couldn't use.You know, they said, well you're
going to make a change, butyou just get this qualified. And so
if I knew that up front,then I wouldn't have pooked the fair that
allowed changes. That would just bookthe lowest fare. So now you now
I have overpaid for something. Iget it. So did you take the

(21:14):
flight? Did you take the flightor none? Yeah? And I stuck
with the original flight. I didn'tmake a change, and and so you
paid more. So you're saying Ipaid more for it because I but and
you got the companion too, right, I did well. I understand your
argument is you paid for a flightthat allowed changes on purpose so you could

(21:38):
have a change, and when youmade the change, they said your companion
would not qualify, so you wentback to the original more expensive fair.
I get it. Now you're sayingit had you known, you wouldn't have
gotten the expensive fare. That isgoing to be one hell of a trail
to try to figure out and tryto get money back. Are you saying

(22:00):
you want the difference between the moreexpensive fare and the lower fare because you
thought you could make a change andkeep your companion. But because you could
not keep your companion and you couldnot go back to the original fair,
you were forced to fly on amore expensive fair. Good luck trying to
talk to a judge about that oreven us. I mean, really that's

(22:21):
gonna be Do you have any proofthat they told you you could not take
the flight. You know it wasa phone call. But Jim, you
do understand, but you do understandhow difficult it will be to make that
argument. You do understand it.Like, here's what you're saying. I
got the companion fair. They wouldhonor the companion fair, but I could

(22:45):
not make changes. Had I knownI could not make this change, I
wouldn't have bought this ticket. Andbecause I bought this ticket and I was
forced to use the companion, Ipaid more for this ticket than I should
have. So what's the price differencebetween the ticket that allowed the change on
the day of travel and the ticketthat did not. What was the price
change? I have to look atthat. It wasn't all that much.

(23:07):
But Tom, that's not my argument. I'm not looking for it. Wait
a minute, what is your argument? Then? I'm now a more polic
So what are you calling about.I do want to help, but I
need to know what you're calling about. You need to look at the email,
I said, Because right, I'mgoing to look at the email,
and I hope it's more clear.You know, seriously, didn't he make
a point that he had he endedup with a more expensive ticket. Did

(23:30):
he make that point. That's whatI heard. Okay, so that's what
I thought the issue was. Excuseme for listening. We got more coming
up. Go with a sure thingDenver's best roofer Excel Roofing dot com.
You don't pay a cent until you'recontent. Time for an insurance checkup free,

(23:52):
no obligation. In comparison, callCompass Insurance paying too much your coverage
at dozens of insurance companies find outnow three o three seven seven to one.
Help. You'll think you're his onlycustomer when you choose Frank durand the
real estate Man dot com to listyour home with Remax Alliance three oh three
nine two zero sixteen twenty two.Hi Tom Martino, you're a troubleshooter three

(24:22):
oh three seven one three talk threeoh three seven one three eight two five
five. Yeah. I got anemail from the chief and he also turned
us down for being on the showwhere that's a Brighton police department. We
will be talking about that some more, along with my response to him.
And uh, he seems like avery good gentleman and wants to clear things

(24:45):
up. However, he's so wrongin so many ways, and we'll go
over that and of course, that'smy opinion rank on the Southwest Airlines thing.
I just can't see the email here. I'm trying to find it here,

(25:07):
I'm trying to get this email.I finally got it. Okay,
Now what I don't understand is Idon't see anything from the airline. Oh
he copied and pasted it. What'ssouth West promotion? See he's saying this
that he wanted to fly Southwest witha companion, so he paid. First

(25:27):
of all, he bought a flightwith the idea that in the future he'd
be able to buy another flight andget the companion free that other flight he
booked. He said that he bookedand he bought a ticket that he could
make changes with, and that hewas taking his companion. But when he

(25:48):
tried to make the change, becausethe ticket allowed for it, not the
companion ticket the other ticket, theywouldn't let him make the change, or
he could make the change, buthe would lose the companion. So he
went back to the original schedule andwas upset he paid too much for He
seemed to actually highlight in the languagewhy they were able to kill it.

(26:11):
It says changes made to an itineraryafter purchase of a one way or round
trip revenue. That's right, heactually highlighted qualifications. It says right here,
any change to a reservation that fallsoutside of the promotional requirements enrollment date,

(26:33):
booking date, travel date, etcetera will disqualified freight flight from this
promotion. What I don't understand isthis, it says outside of this promotion.
So he has this promotion that clearlysays you cannot make changes now outside
of that. Outside of that promotion, he bought a ticket that does allow

(26:57):
for changes, but it's outside ofthat promotion, and it does allow for
changes. He paid an increased farefor the privilege of being able to make
a change. I totally understand it, but he was pissed when he tried
to make the change and they saidto him, well, you can make
the change. This ticket allows forit, but the promotion doesn't. Now,

(27:22):
Jan, I promise you I takeeach and every call with the idea
of trying to help if I can. But you have absolutely no case here.
Why do you believe they should haveallowed you to make a change outside
of this promotion when the promotion clearlysays you can. Here's why, Tom,

(27:42):
because the promotion, when I askedSouthwest the terms. The issue is
I would get disqualified for a companionpass down the road. I would get
disqualified from the promotion if I madea flight change on the same day.
The terms and conditions of the promotiontalk about enrollment, dade, change of

(28:07):
itinerary, you know whatever. Theydon't say that you can't make a change
on the same day of travel,Jan, Jan, it says no changes
to me, that's the day oftravel too. I think he's still winning
court. How would he win?How would he win till they're not going
to spend more? What the refund? He's right, Jan? In small

(28:30):
claims court, they would settle withyou. But what now? Now,
let's get back to the original thing. By the way, Jan, seriously,
no hard feelings. But they sayno changes, and you're saying,
but they didn't say on the sameday if they didn't even they didn't say
on a full moon either, theydidn't say. They didn't say all kinds
of stuff on a Tuesday or Wednesday. They didn't say on Easter. But
here's what I want to know.Seriously, now, what do you want

(28:52):
though? What What is the isit that you paid too much for that
ticket? That allows for changes.What what would you damage being? Just
tell us that I paid I paidmore for something that I couldn't use.
You mean the changeable ticket? Correct? Okay, how much more? Well
whatever, that's your damage. Andwhat Mark is saying is correct if he's

(29:15):
had enough experience in small claims courtto know sometimes they just write you a
check. Now, you know,I appreciate all the input. I'm not
going to go that route. Whatit's easy. It's easy, man,
you just file and eat the castle. Well, I know it is,
it is, but jan, Ipromise you. I mean I don't know.

(29:36):
Sorry, just you know it does. It does amaze me though,
it truly does. And in peoplein business, I wonder if you run
across this, it amazes me howmuch people can read into something with everything.
Now get that next line, Tom, read right under where you were
reading, oh oh oh on histhree changes made and continue right there.

(30:03):
I'm sorry, Mark, I alreadyhold on. Let me let me look.
Just that's the that's the real thingis right there. Just read that.
Okay, I think I I thinkI got did away with the email.
I think I did away with theemails. Change is made to any
itinerary after purchase of a one wayaround trip revenue flight, meaning a paid
flight, may eliminate qualifications for thispromotion that covers everything. No, you're

(30:29):
right, you're right, any changeis made. I know he's gonna go
away pissed thinking we didn't help him, and he's right. We no,
we told him how to get hismoney back. There's no doubt. I
know Mitzi has a problem here.Mitz. Let me let me just talk
to Mitzi real quick because we're runninglate. But Mitzi, what's going on
with you? I have talked toyou guys about three weeks ago with Orange

(30:52):
Elephant Ruthie and trying to get mymoney back. Did we have anyone?
Hold on? Did we have anyonetake this case for you? MITSI?
I remember it, Yeah, Ithought they did. Hold on, hold
on it was Mark. You saidyou were going to call the guy.
I don't know if I was.I don't remember. I remember Ray well,
it could be I put the wrongnote down. It said so Orange

(31:12):
Elephant Roofing was to do your roofof the insurance she would only have to
pay her deductible. They took her. Oh, oh, oh, oh,
I remember what this was. Ohit was an actual case value.
But that's not their problem. Imean, see see I remember that,
Mitsch. I remember this very verywell. Here's what happened. They said,

(31:34):
you only have to pay your deductible. And that's true, you only
have to pay your deductible. However, it's a deductible on an ACV policy,
not a deductible only. And andit's not their job to know your
coverage and to guarantee a price thatI told you this before, but I
think she just wanted out. They'retrying to hold her contract. Oh they

(31:57):
okay, okay, gotcha? Andwhy should they hold her to a continent?
Will they do? They have somekind of outrageous cancelation fee. It's
yeah, that's redan is I never, I never got the cancelation policy.
They never, I never, Idon't have it. What does that mean?
And honor contract? On the contractcontract, it doesn't say anything about

(32:20):
a cancelation fee. Yes, sir. Oh, they're trying to get the
Better Business Bureau. They will notreturn their phone calls. The Better Business
Bureau can't. They can't get ahold of them either. Well, the
Better Business Gurel is a dinosaurs.They haven't paid them. Why do people
think there's a bunch of people atthe Better Business Bureau fighting for people.
Why do they think that? Ifyou will, if you looked over at

(32:40):
the office, you'd be shocked.There's a bunch of dinosaurs eating vegetation.
I mean, and and once ina while they go and think they're making
a difference. That's the Better BusinessBureau. I mean, God almighty,
when are people going to get thatthrough their head. Okay, here's what
we're gonna They take money for membershipand then they give a plus accreditation.

(33:00):
By the way, one of theguys with a plus is in prison for
fraud and busted for twenty million dollarsin fraud. So listen, here's a
deal. Here's a deal. Weneed to assign this to somebody. I
totally agree with you. Did yousend us that contract void of that cancelation
policy? Wasn't? I did not. I did not because I wasn't sure

(33:22):
where to siny, who should we? No, Seriously, doc, you
heard this right. She is claimingthat her contract has no cancelation clause in
it. None. Now, evenif it does have one, which it
may on the back of it.But even if it does, if they're
saying they would do it for thedeductible. I understand your argument, actual

(33:42):
cash value that is, but that'struly not a deductible. Mark, Mark,
listen carefully. What they're saying isyou would only have to pay your
deductible. And that's the truth.She only has to pay her deductible.
Okay, So let's say she paysthat to the roofer, that's all she
has to pay. If the insurancecompany, Listen, only pays a c

(34:04):
V, then there's a deficiency.Now this is where I agree. This
is where I agree with Mark.If there's a deficiency, there may be
a question. Will that rufer havethe right to bill you for the deficiency
if you paid him the deductible.They're going to say yes, You're going

(34:25):
to say no. All I'm sayingis it's going to be a question of
fact. I think it could goeither way. So so rather than take
that chance, you just want out. And I can see that you haven't
paid him anything yet. Right,I've given him thirteen thousand, she gave
him the insurance check. She gavehim the insurance check. They will not

(34:47):
give me my money. Ye,you should have never doubt that. You
should never given him heavery go witha sure thing Denver's best rufer Excel Roofing
dot com. You don't pay acent until you're content. Time for an
insurance check up free, no obligation. In comparison, call Compass Insurance paying

(35:08):
too much your coverage at dozens ofinsurance companies find out now three all three
seven seven to one help. You'llthink you're his only customer when you choose
Frank durand the Real estate Man dotcom to list your home with Remax Alliance
three all three nine two zero sixteentwenty two d news. You don't have

(35:37):
come runs as can Shooter's gonna help. Come man, This is the Troubleshooter
Show. Now Tom Martine. Hey, I'm Tom Martino. You're a troubleshooter
three all three seven one three talkO seven one three eight two five five.
What a busy day today. Thisare brought to you by Frank durand

(35:59):
the Estate Man dot com. Ifyou want a market analysis, if you're
home, he can tell you whathe can sell it for. There's no
obligation to list ever, but ofcourse he takes into consideration all market factors.
It gives you some really good intelligenceon whether you want to upside down,
downsize, side sides, whatever youwant to do. You want to
leave town, he'll do it free. A complimentary Frank drand the real estate

(36:21):
Man dot Com three h three ninetwo zero sixteen twenty two. Welcome to
the show, folks. Let's goto the phones. Okay, so listen,
Mitzi called uh uh and we're givingthis to Father John. I mean,
oh my god, oh my god, that was a Freudian slip.
Now, Father John, for thosenot lists, was a deputy one of

(36:42):
my original ever, an old guy, nice guy, and we called him
Father John and he died. Uhand and that just goes shay. I
was going to say, Deputy Doc, and I said, father John,
that's actually a compliment. That's actuallya compliment. So that Freudian slip,
it wasn't an insult. So DeputyDoc's going to take that case. We

(37:05):
just want to know did they haveanything about the penalty clause in the contract?
Now, even if they did,should they keep her entire This is
ridiculous. They're not doing the work. She doesn't want it done. She
changed her mind. Now there's aquestion as to whether or not they were
misleading. They didn't know about herinsurance being ACV. Why would they?
They said, you just have topay her deductible. It turns out,

(37:27):
yeah, that's all she has topays her deductible except the insurance company did
not cover the whole roof or willnot cover the whole roof. Couse it's
at ACV actual cash value policy,meaning they don't pay replacement. She needs
to get another company. By theway, as far as insurance goes now,
as far as that roof goes,man, it's complicated. Roofers are

(37:49):
not obligated to know your your stuff. They're just why would a company want
a discaruntled customers already out? Andwhy if you're not doing the work?
Why wait? So why keep themoney? There's no reason on Yeah,
I want to go to it's on. Would you explain for me and the
other idiots the difference between replaced invalue and actual cash value? Yeah,

(38:10):
So if you let us all knowthat if you have a roof, and
let's just take a roof that's athirty year roof and it's found on your
house fifteen years, and you havean ACV policy, the simple math would
be half gone, you get paidfor half, you get paid for the
value of the roof the day beforethe storm. ACV. That's it.

(38:35):
You have to make up the difference. Replacement value says. If it's a
thirty year roof and you're into itto fifteen years and the roof even doubled
in price since you put it on, they have to pay for whatever it
will take to replace it. It'sthat simple. Less deductibles in both cases.
By the way, both cases,so that is the difference. I

(38:58):
want to talk to Monica. Monicais talking about her family here and I
brought up I'm bringing up Jim Park. Oh all right, I'm going to
put her on hold because she's ina conversation. She doesn't know we're going
back to her. Tell me whenshe's available, because I want I want

(39:21):
to use Jim Park to answer thequestion. And if not, I'll just
ask Jim the question anyway, becauseI know what the question is. Is
she available? Is Monica available?Let me talk to her. Then here's
the issue. I'm going to startexplaining it to you, Jim. Their
family lost a sibling and his estatesworth about well, no, it's her

(39:50):
uncle, but he has siblings.Her uncle died in November of twenty twenty
three. He was in New Mexicoat the time. He was married and
divorced twice. He had a daughter. The brother One of the brothers,
going through his documents, found anunsigned will, and the unsigned will said

(40:17):
how things should be split up,But it also said he had no children.
And it was an older unsigned will. We don't know if it predated
his daughter, or if he simplydid not acknowledge his daughter, or if
he even made it up to beginwith, because he never signed it.
It was unsigned, unfiled sitting insome documents. So the question is very

(40:44):
simply this, can they account?Can they use that will and divide it
as said in the will? OrDonna, I'm putting that on hold.
I Am not going to have anoisy line on So just get rid of
Monica will answer her question. Shecan listen to the radio. Is an

(41:05):
unsigned will valid or not? Andif not? Under the intestate If it
is no will situation, does thedaughter have a right to take everything?
Because she is claiming she does havethe right to take everything and she's next
in succession, how does it work? Yeah, So the really simple answer

(41:28):
is an unsigned will isn't even worththe paper it's on. So an unsigned
will isn't going to provide any valuewhatsoever. You know, if this is
a New Mexico situation, they're goingto have to go through the probate process
in New Mexico, and the NewMexico in testasy statute will determine who receives
that. Now, I'm not aNew Mexico attorney, but I would be

(41:52):
surprised if it doesn't provide all theproperty to the children or in this case,
the daughter, as long as she'sable to prove that that's her biological
father. How would she prove thathe's on the birth certificate. He's on
the birth certificate, Yeah, andso you know, with him on the

(42:13):
birth certificate, in most cases,that's going to be sufficient evidence. So
she would be the one to filepaperwork with the court. She's also probably
the person that has priority to serveas the executor of the estate. But
all that needs to be worked throughwith an attorney in New Mexico that can
make all those filings to start theprobate process. All right, So hold

(42:34):
on now, Monica, are areyou there now? Sans baby? Yes?
Yes, okay, Monica. Ilove babies, except on the show
when you're trying to talk to us, Monica, listen. Here's here's what
Jim Park said from Kiel and Parkand their website, by the way,
law KP dot com in case youwant to look them up. But here's
what he said. He's saying,if there is a will found and it's

(42:58):
unsigned, it means nothing. Sothe laws where he died will take precedent.
He died in New Mexico, theintestate laws, meaning without will laws
will then take over as to whogets what wear and when. So most
likely most states adopt the same kindsof laws, but you might want to

(43:19):
check with an attorney there. Mostlikely it goes from the person to their
kids, then to their parents,then to their siblings, something like that,
right, Jim, correct, Soit looks like the daughter would have
all the rights. Okay, wejust my uncle before he died, he

(43:42):
had questions and the daughters if itwas him. Jim, Jim, I
hear this a lot. I hearthis in child support. I hear this
in a lot of cases. Solet's just attack that. Because she keeps
asking about this. The uncle,she said, started questioning, Now this
is remember this girl's in her forties. He's questioning whether it's his daughter or

(44:05):
not. That's not going to flyanywhere, is it. If you know,
if the birth certificate lists him asthe father, it's like a crazy,
uphill battle to try and prove thatshe's not the daughter, and you
would have to go through DNA evidenceand a whole bunch of other stuff.
DNA evidence doesn't even matter because I'lltell you what the courts have decided with

(44:25):
child support. It doesn't matter ifyou took her as a daughter and you
live forty years before you questioned it, or even thirty years and you're on
the birth certificate, it doesn't matterwhat the DNA says. We've had cases
on this show where DNA showed itwasn't the daughter or the son and the
court said, screw you, you'restill paying your support. You adopted this

(44:46):
kid in essence in fact. SoI mean, I don't know if that
goes for a state law you're theattorney, but I know when it comes
to child support, that's not anexcuse. Yeah, and the standards are
different for child support in the statelaw. But ultimately we're dealing with New
Mexico law here, and that's notan area that I et in Colorado.

(45:07):
In Colorado. In Colorado, ifa guy brought up a daughter forty twenty
one years, she's out on herown. Twenty years after that, he
dies and the family says, wedon't think you're the daughter, and the
guys on the birth certificate you're tellingme that there if there was a DNA

(45:28):
test that showed the daughter way backwhen wasn't really his, they could actually
negate her rights. So that's afact and circumstance situation that would have to
go to a trial and a judgewould have to decide how to handle that
situation. Let's say, in Colorado, are there any precedents where somebody's somebody's

(45:51):
legal status was challenged and DNA showedthey were not a kid? Did you
ever recall hearing anything like that.I haven't seen any cases in Colorado like
that, But there's a whole bunchof, you know, cases that are
popping up all over the country withpeople that are trying to prove that they
are a child in order to receivesomething from somebody's estate. So it's a

(46:15):
hot topic in estate planning lot rightnow. Yeah, because I'd like to
be part of Howard Hughes the state, but the DNA didn't work out.
But I can see that Jim,so DNA may have a bearing. But
Monica, I don't even know ofthe judge in New Mexico would ever grant
And is she a resident? Isthe daughter a resident of New Mexico?

(46:37):
No, she's not. She livesin Kansas, Kansas City, Kansas.
And the guy died in New Mexico. And then the siblings are in Colorado,
right, Well we have Yeah,my dad's here. He has two
brothers. My uncle had two brothers, my dad and another brother in Englewood.
And then he has a brother inin New Mexico and then he had
a brother in Henderson. Jim,is it New Mexico because he died there.

(47:04):
Yeah, probate happens where the personwas living at the time of their
deaths. So New Mexican. Youguys have to check with New Mexican law
and if you can get a judge, I would be astounded. If you
can get a judge to order aDNA test on a forty three year old
woman who this man raised and hadon the birth certificate, I would be

(47:27):
shocked. But hain't a raiser.They got divorced when she was nine years
old. Okay, did he paychild support? Yeah, it was court
ordered on the FORRSE. But wejust wanted a DNA for the family because
we have property in New Mexico andwe didn't want to lose that property to

(47:49):
her. But I mean, okay, let me ask you this lawyer.
If a judge already deny the DNA, our lawyer, a lawyer told us
that we can appeal it, there'sprobably not a chance. Did the judge
already deny it? Yes, hedid on what basis by the way,

(48:10):
because of these certificate and the divorcedecree that showed him that he paid house
support. Yeah, that's what Ithought. And Jim, let me ask
you something. First of all,can you appeal it? You can appeal
anything, Will it be heard?Will it overturn anything? Jim, what
do you think you can appeal anything? But the issue on appeal is you've
got to prove that the judge eitherdidn't understand the law or there was something

(48:34):
factually that wasn't in the record.But you know that's not one that I
would be excited to appeal. Iknow I didn't want to put more money
into a lawyer. We already paida lawyer in New Mexico. And how
you still she didn't How much haveyou paid so far? Well over five
thousand, and we probably still owethe money. Yeah, you probably owe
him about ten. The appeal isgoing to take another ten right, Oh

(49:00):
okay, let me ask some morequestion. Yeah, oh no, I
just I just went out of mymind. Mexico. Hold on, I
gotta take a break. Hold on, go with a sure thing Denver's best
roofer Excel Roofing dot com. Youdon't pay a cent until you're content.

(49:22):
Wait time for an insurance checkup free, no obligation. In comparison, call
Compass Insurance paying too much your coverageat dozens of insurance companies find out now
three oh three seven seven one help. You'll think you're his only customer when
you choose Frank Durand the real estateMan dot com to list your home with
Remax Alliance three oh three nine twozero sixteen twenty two. Hi Tom Martino,

(49:51):
you're troubleshooter. Three oh three sevenone three talk three oh three seven
one three A two five five Okay, Uh, I want to bring up
who called in yesterday about a situationand I want to recap the situation for
everyone listening. Dane, Dane,who do I have here? Oh?

(50:12):
I do I still have? Iknow we're done with a keel and Park.
Right, we're done with that woman. I don't know what else she
wants. She had one more question. Hold on, I'm sorry, Dane,
hold on a second. I'm sorry. You're right, Monica, I'm
sorry. You did have another questionfor Keeling Park, didn't you for Jim?
What was your additional question? Monica? Are you there? Monica?

(50:37):
Yeah, okay, we're done,okay, three three seven one three,
talk back to day Dane. Iwant to tell the story. You had
a truck stolen. You really lovethis truck. You had tons of pictures
of this truck. You had allkinds of idea about the truck. You
had the VINDT number, you hadthe older registration, you had everything right,
Okay, it was stolen and youwere piss off if it was stolen.

(51:00):
In November of twenty twenty three,and one day you're at Adams County
Courthouse, you're a landlord, you'redoing something about an eviction. You pull
up and see your truck. Thereis that, right, Dane? All
right, we're having problems with thephones, so maybe I should just wait.

(51:22):
Dane is not there, so helpme out. Help me out,
Kelly, and we'll figure out ifthe phones are going to work or not.
I have a feeling Monica was probablythere too, so we'll just is
he there, he's not there.Okay, we're having problems with the phones,
folks. I'm sorry. We willget back. So if you were

(51:44):
disconnected, there's something wrong with thephones. So right now, Kevin Rodney,
we got people here talking about andwe got Bob talking about leases,
and I'm glad you're all here.I want to talk about leases, So
im wanna go to I'm gonna goto Bob, who's the leasing expert,
been doing it forty years, Bob. I think leasing. My opinion is

(52:09):
that leasing is very logical if youdo it the right way. You are
paying for the part of the caryou're using. I mean, that's in
your financing, and then when you'redone, you turn it back. I
mean that's the perfect world, right, yes, because I mean you you
literally are buying an apple if youbuy a car and you're paying for the

(52:31):
whole apple, even though you're onlygonna eat half of it and then you
try to either sell the other halfor just keep it. With a car,
you're you're instead of buying the wholeapple, You're you're saying to the
dealer or to the to the provider, I'm going to use this car for
this many miles, then I'm gonnahand it back. What do I do?

(52:51):
I have that right? Basically,You're you're only paying for use of
the car, correct. And andthe nice thing about leasing is someone's taking
a risk on the future value ofthat car, and that would be the
lender, you know, whether it'sa manufacturer, a bank, or a
credit you but you have to holdup your end too. Correct So if
you write the right number of milesand don't have excessive wear and tear,

(53:13):
you can give it back. AndI've always said, if someone's willing to
take the risk on the future valueof a car, trying to predict the
future, you should let them becauseyou have all the upside potential without the
downside risk. So you can buythe car if it's worth more than residual
value, or you can trade itor sell it. If it's worth less
than residual value, you can giveit back. And the nice part Okay,

(53:36):
if it's worth less than a residualvalue due to nothing you did,
I mean correct, just the market, if the market, But if you
wrecked it, or if you dingedit, or if you treated it like
crap, or if you didn't maintainit, or or you put on excessive
miles, then what so, Sothe residual value is based on you holding
up your end, how many milesyou're going to drive. If it gets

(53:57):
wrecked, you have to get itfixed. If it has a bad car
fact, you give it back tothem. Can they hold diminished value against
you? No? Okay, good, Now that's a perfect world. The
leaser, the lease does their partthe lease or does his their part.
I mean, so now we gotwe got a lease, driving the car
around a lease or providing the financingor buying the unit and then rent basically

(54:20):
renting it to you. But here'sthe thing I want to know this.
If I I've often said, ifyou want to buy a car, a
used car because you want to keepyour payments lower, what about leasing it?
And if you're gonna buy it anyway, it's like buying a used car
from yourself. You know who theprevious owner was. It was you,

(54:40):
correct, So you could lease itfor a period of time and then buy
it and you maintain those low payments. Do you have people that do that?
Oh? Sure, absolutely. Andthere is also used car leasing if
it makes sense. So you couldlease a car and I'm not sure and
they like that release it again.It has to be the right car the
right terms. But we've done thata lot lately with the shortage of cars.

(55:04):
People will keep their car for twomore years and see what the market
looks like because with the shortage ofcars, everything was more expensive. So
what do you mean instead of turningmy leased car in, I can lease
it again. Correct. Okay,but it's your own copy a new lease
on your used car. So there'scredit unions that do that. Now,
the whole idea of a lease isto pay for only the part of the

(55:27):
car you're going to use. AndI want to know this if I'm going
to buy the car. I've alwayswanted to ask this, and people have
different answers, and I think youmight be the ultimate authority if you've been
doing it this long. So Iwant to buy a car and keep my
payments really low, but I wantto buy it at the end. So
I put down I'm going to driveten thousand miles a year, and at

(55:49):
the end of three years, insteadof thirty thousand miles, I have fifty
thousand on it. So I've goneover substantially in mileage, right, But
if I want to buy it,will that make a difference? Will they
actually charge me still for that extramiles if I'm going to end up buying
it anyway? No? So thereason you write miles in there is because

(56:10):
you're can assume that you're turning itback in. They have a value on
it, and it's a future wholesalevalue because if you turn your car in,
they're going to take it to auction. Yeah. So, but if
you buy it, they don't careif you have two hundred thousand miles on
it. Isn't that a kind ofcool hack to put in ten thousand miles
and get a very low payment andthen at the end of two or three
years buy it. So? Yes? And no, Okay, tell me

(56:31):
why no? Because something happens thatcar during the term of the lease,
or the market of that car goesdown substantially. You want to have the
option to turn it back in.And if you wrote it at ten thousand
miles a year and you've driven twentythousand miles a year, then you're gonna
have to pay the penalty. Okay, if you ever have to turn it
back, but if you're going tokeep it, but you're saying even with

(56:54):
the intention of keeping it, somethingcould happen where you're not going to absolutely
see. I always tell people youneed to put the miles on there that
you think you're going to drive,because assume you're turning it in. If
you don't, it's a plus.But you know, I know a lot
of people that will write a leaseat ten thousand miles a year. I've
got a guy right now, hedrives fifty thousand miles a year, and

(57:14):
they put him in a long termlease with the idea they're going to trade
him out of it sooner. Thatdoesn't always work. No, No,
here's another thing. I always wastold that when you trade in and I
don't know if it happens. Idon't think it happens with legit people.
But if you trade in a car, there's hocus pocus ways for some of

(57:35):
these guys to make it disappear.They call it the vanishing trade, where
you don't get any equity for itthe way they manipulate numbers. Are there
unethical people who lease cars that cando that? Absolutely? So what has
been going on a lot lately iswith the market value of used cars being
so high, people did have equityin their cars, and a lot of

(57:55):
the dealers would swallow that equity.So there's a lot of manufacturers have made
the payoff only good for the lesse nobody else, so the dealer can't
swallow that equity. Now what doesthat mean, I'm not sure. So
in other words, let's just sayyou've got five thousand dollars equity in your
car. So you go in andyour car's worth five thousand more than you
owe, or it's paid off andit's worth five grand. You have five
thousand positive equity, right, Welldifferent if it's paid off five thousand,

(58:20):
way more right, right, Butif you have that equity, a lot
of times a dealer will not giveyou that equity. They'll make the payoff
and swallow it. So, inother words, the equity belongs to the
less ee. The purchase option isfor the less ee only, not for
anybody else. So that keeps adealer from actually swallowing that equity that made

(58:42):
sense or yeah, it kind ofdoes. So when I go in with
five grand, No, how doI make sure I'm getting credit for the
five grant? It should show usa cap production on your lease. So
if the cap reduction and can theybut can't they raise that cap deduction?
And I would to artificially absorb that. I mean the only way they could
do that is raised the cap costor the selling price. Is a car
an equivalent of and I've often saidthis, if you're going to lease a

(59:07):
car, because your payments are Icall them artificially lower than buying. They're
lower payments. You you sometimes couldbe paying a higher cap cost than you
would if you went out to buyit. I mean, again, that's
up to the way the dealer doesit. But the ideal way is to
have the cap cost match a gooddeal if you bought it. Yes,

(59:30):
the selling price if you're buying itor leasing it, it's just with the
lease it turns into a different animalas f call it a cap costs capitalized
or capital acquisition as opposed to purchase. So the cap cost would be what
you paid for it, adjusted capwould be what it is after any rebates
or equity or down payment. Gotit? So you got your cap,

(59:52):
then your trades and promotions come off. Becomes a adjusted cap adjusted cap,
and then a lease factor, whichis basically interest on it. Right,
it's a money factor. And thenthey and then they divide that by the
number of payments. Correct, Okay, that's very cool. Well, they
subtract the residual. We forgot tosay that, right, they subtract the

(01:00:12):
resident appreciation. How much does itdepreciate over the lease turn Now, if
anyone has questions about lisas, giveus a call. This is great.
Plus. Of course we have Rodhere from Jeffrcards. We have Kevin Colkin
from Sheridan Autotech, and then Ibelieve we have Dane Back about Brighton Police
and the Adams County Sheriff's Department andmore coming up. Go with a sure

(01:00:34):
thing Denver's Best roofer Excel Roofing dotcom. You don't pay a cent until
you're content. Time for an insurancecheck up free, no obligation. In
comparison, call Compass Insurance paying toomuch your coverage at dozens of insurance companies
find out now three oh three,seven to seven to one help. You'll
think you're his only customer. Whenyou choose Frank durand the real estate man

(01:00:57):
dot Com to list your home withre Alliance three oh three nine two zero
sixteen twenty two. Hi Tom Martinohere three oh three seven one three talk
seven one three eight two five five. I'm gonna go to Dane now,

(01:01:19):
Dane. Yeah, how's it going? I'm here? Sorry I lost you
earlier. Yeah, I want torecap. So your truck was stolen November
twenty twenty three. Very distinct truck, a lot of aftermarket parts, even
some distinctive scratches and dents, identifyingmarks. You have the vin you have
the old registration, you have everything. It was stolen. You were pissed,
you loved it, Yes, sir, Okay, you went, you

(01:01:43):
got you got paid by your insurance, and you moved on. One day
you're at that One day you're atAdams County Sheriff's Department and uh you you're
going there as a landlord for somekind of business evictions. Anyway, you
pull up, you see that truck. You went, oh my god,
that's my truck, and you're thinking, wait a minute, it really is.
You pull up your pictures. It'san exact match every single detail.

(01:02:05):
It's your truck. You know yourtruck, you had it for years,
you love it. Okay. So, and by the way, I have
since checked every single detail out.He's telling me every single detail. Now,
admittedly we probably left some stuff out, but I always do when I
take my initial calls. That's whywe do follow up calls. See,
people mistake me for a journalist.I'm not not a journalist. I'm a

(01:02:28):
talk show host. I'm an advocate. I let people call and they tell
me things. Sometimes it's an opinion. Sometimes they're relating what they call our
facts. Sometimes they give me alittle of both. And what I do
is I grill them and cross examinethem and try to come up with the
truth. A lot of times Idisconnect people because they're bs ors. Other

(01:02:49):
times I investigate because I think theyhave something, or while they're on the
phone, I'm looking at their emailsand making conclusions. My conclusions are not
judgments. My conclusion our opinions,which, by the way, our protected
speech. So are the initial complaintsprotected speech. Now, having said all
of that, when he was tellingme this, I thought, Okay,

(01:03:12):
this is sound incredible. Meanwhile,I'm reading some of his off the air
stuff. Okay. Now, Danewent on to say that he got out
of his truck and he went overthere and saw a guy smoking off of
foil some kind of dope in hiscockpit. I've never heard of smoking tobacco
on foil, but who knows anyway, So he assumed he's doing some drugs

(01:03:34):
and what else? Did you sayanything to the guy, Dane? No,
I didn't. I didn't want toapproach him. So what did you
do? So? What did youdo? You see him smoking? And
there were some deputies at the courthouseAdams County, right, yes, so
I was there with my lawyer.We walked by it. He verified it
was my truck too, and itjust so happens the cops were standing about
twenty feet from them. You saycops, you mean Adams County deputies at

(01:03:58):
Adams County Sheriff's Department. Yes,they And you tell them that is my
stolen truck. Yep. I tellthem that. I show him some pictures.
They're like, yep, that's thetruck. And what did they do?
And what did they do? Theyarrested the guy. They put him
in handcuffed and called the Brighton CountySheriff's department. Because but you weren't on
scene. You weren't on scene whenAdams excuse me, when Brighton showed up.

(01:04:21):
No, I should have been.You weren't. Okay, So you
weren't. So this is where thechief of police, I want his statements
to be heard in his letter,in his email to us. So you
weren't there, and you told usthat Brighton police let him go. Yes,
well once once once they ran thenand they thought, okay, well,

(01:04:45):
okay, I just want to clarifya few things. Not that it
makes any difference. He keeps saying, Brighton Sheriff's Department. There's no such
thing. Mark, Okay, right, it's Adams County sheriff and Brighton Police.
But let me let me let mejust make a clarification, because it
does make any difference at all asto my conclusion on this thing. Here's
what the chief said happened that BrightonPolice were told by Adams County. We

(01:05:11):
ran the VIN. Adams County ranthe VIN, and Adams County said this
is not stolen. Now here's whatthey're basing it on. Hold on,
they're basing on the VIN number inthe windshield. Now, The very first
thing thieves change when they steal atruck or a car is the VIN number
in the windshield. It's harder tochange the VIN numbers around the vehicle.

(01:05:33):
But Adams County ran that VIN number, not Brighton. So Brighton shows up
and according to the chief of police, and I don't think he would lie.
I don't think any of them wouldlie. And since you weren't there,
I'm going to take them at theirword. Brighton police were told this
is not a stolen vehicle. Everything'scool, and Brighton took off. They

(01:05:56):
did not let him go that AdamsCounty and the police decided not to detain
him. So there's a difference.Okay, again, it doesn't make much
difference to me. And I'll tellyou why. The deputy saw your pictures.
They knew that even though the VINcame back clean, there was still
enough smoke, there was still enoughreasonable doubt, there was still enough probable

(01:06:19):
cause to look further. That's whatpolice do. They look for probable cause.
They look for probable cause to lookfurther. Adams County did not,
neither did Brighton. Now, soI don't care what they say. They
were derelict in my opinion in notlooking further when they had a credible complaint

(01:06:41):
from somebody who obviously would know theirtruck, so they let the guy go.
I get it. I get it. Okay. I still think they're
all morons. I'm just adding tothe moron pile the Adams County Sheriff's department.
So instead of erasing morons, I'madding morons. And it gives me
more faith in our law enforcement.Okay, So now they this is why,
by the way, the state,the state is the number one state

(01:07:03):
for auto theft. Now, whatwere you gonna say, Dane, Why
didn't they check the VIN on thedoor? And then they asked the guy
that day, Dane, I getit. We're gonna we're gonna come back
to that. Okay, I getit. So there's where we are.
The Brighton police did not run thevin. They depended on Adams County and
that's okay. And but should Brightonhave said, well, okay, but

(01:07:27):
let's look at some other aspects.Should they? I think they should?
They're police, right, I knowthis. They used to police used to
look a little further than okay,let's go back to our donuts. But
hey, this is the way itis. Let's uh, let's come back.
We'll say the rest of the story. Go with a sure thing Denver's

(01:07:51):
Best roofer Excel Roofing dot com.You don't pay a cent until you're content.
Time for an insurance checkup free,no obligation. In comparison, call
Compass Insurance paying too much your coverageat dozens of insurance companies find out now
three O three seven to seven toone help. You'll think you're his only

(01:08:12):
customer when you choose Frank durand thereal estate Man dot com to list your
home with Remax Alliance three three ninetwo zero sixteen twenty two. All right,
so let's continue real quick here.So Dane saw stolen truck. Adams
County ran the numbers that it's notstolen. Dane showed him some pictures he
had on his phony. I mean, it was so obviously the same truck.

(01:08:36):
It's also still listed. Had theycalled District six still listed as stolen
by the way, and all ofthat they ignored, And of course Brighton
did too, because they went bywhat Adams told them, and so the
guy took off. They didn't botherto look at another location. So since
then Dane you made so much noise. Didn't Brighten further investigate? Yes,

(01:09:00):
they reopened it and they called thisguy and asked him to send another picture
of the other parts of the carwith the VIN, and he refused to
do that. Yes, So didthey go see him? Did they go
see him? And they've been Yes, they've been staking out his house and
he hasn't been home since so obviously, so it would be wrong to say
hold On. It would be wrongto say that Brighton dropped the case,

(01:09:21):
right, they dropped it. Initiallythey called it, Yeah, but you
kind of told us they dropped it, and this chief indicated it's still ongoing.
Yeah, they said the case isclosed and then after I sent him
over. But it's not closed rightnow, Dane, I want to be
fair man, Okay, now listen, here's what I want to say.
Here's what I want to say.I listen. I'm with you, man,

(01:09:43):
I'm on your side. It's nota drop case. They say,
I'm going to take him at theirwork. But here's what I want to
clarify. First, it was AdamsCounty that ran the VIN and concluded it
wasn't stolen. Brighton did no furtherinvestigation, which I think they should have.
They both aired, in my opinion, and now they're making up for

(01:10:04):
it by trying to investigate again.They are. So those are the clarifications
I want to make. I stillthink they handled it wrong, and I
still think that's why the lack ofinitiative on our law enforcement in investigating when
cases don't just fall in their lapsolved. I think we have a problem

(01:10:26):
in this state, and that iswhy you see the billboards downtown saying,
you know, come to Wyoming wherethings are still illegal. Even the Sheriff's
department in Douglas County posted something youshowed me that said we still think stealing
cars is a crime. Blah blahblah. So listen, Dane, we're
going to follow this up. Istill want you to come on to clarify

(01:10:47):
a few things I am with you. I still say Brighton Police and Adams
County did not handle this properly.Go with a sure thing Denver's Best Roofer
Excel Roofing dot com. You don'tpay a cent until you're content. Three

(01:11:09):
time for an insurance check up,free no obligation comparison call Compass Insurance paying
too much your coverage at dozens ofinsurance companies. Find out now three oh
three seven seven to one help You'llthink you're his only customer when you choose
Frank durand the real estate man dotCom to list your home with Remax Alliance
three oh three nine two zero sixteentwenty two rised who you don't have come

(01:11:43):
run in jes as sass as wecan show. Shooter's gonna help come Man
six is the Troubleshooter Show. NowTom Martino, Hi, Tom Martino here,
Welcome to the show. Three ohthree seven one three talks seven one
three eight two five five. Soyesterday on the show, I made quite
a bit of stink about Brighton PoliceDepartment and I call the morons and by

(01:12:09):
the way, stand by it.And also now I'm adding to that Adams
Kint of Sherif's department. I dowant to make some important clarifications so people
think when I'm on the air,I'm I'm making rash conclusions. I make
opinions based on what I hear,and then I further am looking at emails
and pictures and stuff behind the scenesas well, and then I investigate afterwards.

(01:12:29):
So unlike a journalist, I don'tput everything together and then report it.
And if for those of you whobelieve journalists do that anyway, you're
full of crap. But real thereare no real journalists anymore who objectively report
anything. Okay, if you believethat, you're in fairy tale. However,
I never purport to be a journalist, never never want to be a
journalist. What I am is Ibelieve I unbiasedly collect information, and I

(01:12:54):
grill people who complain, and thenI draw conclusions, and then I advocate
for the people I believe are victims. That's what I do. There's never
been a secret about that. Iam an I am first unbiased, then
an advocate. That's how I doit. Okay. Now, many times
people lie to me, exaggerate.I usually pick him out. I usually
can drop him. I usually findout. I usually don't give them the

(01:13:15):
time of day. Sometimes I getit wrong, and then but as we
go we unfold live stories on theair. That's what we do. That's
what we do. It's called freedomof speech, freedom of opinion, freedom
of all of that. Okay,that's that's thank God in America is still
still good right now. While thechief of police would like to change that,
in Brighton. He you know,I'd rather that he concentrate on enforcing

(01:13:38):
the laws he does have rather thanmaking new ones against free speech. But
here's the point. Okay, Danesaw his truck. It was stolen.
He has photos, he has idea, he has everything, and I'm convinced
of stolen. Based on everything,I'm absolutely convinced, and in fact,
District six will will verify that's astolen truck based on the original VIT number,

(01:13:58):
which by the way, doesn't appearon that car in the windshield.
Does it appear elsewhere on the truck. We don't know. The police didn't
bother to look. See. That'swhat I mean. They're too easily dissuade.
This is a guy with multiple pictureson his phone. He tells the
deputies, Hey, this is stolen. The guy smoking dope in the cockpit,
which was witnessed by an attorney atlaw along with Dane, and they

(01:14:20):
don't even take that into consideration whenthey let him go. He drives off
high. So here's the point.Did they handle it wrong? Yeah?
They did, both of them,did Adams County and Brighton. My error
was blaming it on Brighton to runthose numbers. They didn't run the numbers.
Adams County did, according to thechief of police. So here's what
happened. When Dane called the sharethe deputies, they went over there.

(01:14:41):
They put him in handcuffs, thenthey started to investigate. As they investigated,
Brighton was on its way. Theytell Brighton, we ran the VN
in the windshield, or just say, we ran the vent and it's not
a stolen truck. Dane says yetit is, but Jane left. Dane
left once he saw that guy wasin custody. He left and he had
to go to court anyway. Sohere's what happens. The guy was let

(01:15:05):
go so Adams County. Brighton showsup. Adams County says, listen,
it's not a stolen truck. Soboth agencies, instead of looking further,
instead of bothering to open the frontdoor, to open the door and look
at the door jam or do anyfurther investigation, they let a guy who
was reportedly smoking dope in a stolentruck go because they ran one VIN number

(01:15:29):
in the windshield. Do I thinkthat's adequate? No, I don't,
And that's part of the reason wehave one of the most dangerous states and
the number one state for car theft. Okay, now he drives off.
Now, when I talk about thison the air, what I neglected to
say was it was Adams County whoran the number, not Brighton. Now,
I also neglected to say that it'sstill under investigation, which, by

(01:15:51):
the way, and I mean thissincerely, I applaud them for that,
for opening the case back up ifin fact they did, and Dane said
they did request from him more photosand other stuff, so perhaps something will
come of this. Meanwhile, theChief refused to come on the show and
wrote back to us saying, youknow, due diligence would require that a

(01:16:15):
journalist does and checks his facts beforegoing on the air. Blah blah blah.
So I wrote back to him.He was and by the way,
his letter was really respectful. Itwas nice. Okay, there's nothing wrong
with it. His letter is fine, and I think the Chief, Dementsia
Domenico, sounds like a good person. Now let me tell you what I
wrote back to him. I'm inreceipt of your email caption below. I

(01:16:40):
regret that you have decided not toappear on my show. However, I
take issue in some assumptions you've madefirst and foremost in scolding me, you
stated due diligence involves verifying and vettinginformation prior to reporting on it, not
after the fact. Legitimate journalism doesnot involve harmful, negative stereotypes. Oh

(01:17:01):
you might want to tell CNA inthat, but okay, I true,
and then this is me again.I truly apologize for any confusion regarding who
I am and what I do.Sometimes I wrongly assume people will automatically know
because I've been doing this in Coloradomore than forty five years. We should
have been We should have made clearwhat our mission is going forward. I

(01:17:25):
will make sure people understand our goalto clarify. I am not a journalist.
I am an advocate who seeks tohelp people solve problems. The nature
of radio talk and all talk radiois to take cold calls. That means,
in our case, we listen tocomplaints. Most people tell the truth,

(01:17:47):
some exaggerate, some understate the problems, some lie. It is called
freedom of speech and protected Usually Ishut down obvious lies and exaggerations. I
have a pretty good BS detector,but there are times clarification is needed.
I try not to form an opinionuntil I get enough facts to draw a
conclusion. Again, it's just myopinion, also protected speech to advocate for

(01:18:12):
people. I make it my dutyto investigate the serious calls to my show.
Part of that investigation involves giving theparties an opportunity to address the problems,
complaints, and accusations. That's whywe asked you to be on the
show. I am sure one ofthe reasons you turned down our request is

(01:18:38):
due to my conclusory opinion that BrightonPolice did not handle the situation properly.
That was based on the facts Ihad on hand, and I maintain that
opinion now, thanks to your emailsand further investigation, I also believe Adams
County Sheriff's Department deputies also mishandled thissituation. I was pleased to learn from

(01:19:06):
your emails that the case is stillopen. By the way, I clarified
on the show today that it wasAdams County who ran the VIN and told
Brighton police the truck was not stolen. I also clarified that no law enforcement
officers bothered to check the other vinplateson the car, nor did they bother

(01:19:30):
investigating the obvious dope smoking in thecockpit, not to mention that the same
driver who was minutes before smoking thatdope was allowed to drive off unfettered by
the way that smoking dope on afoil was observed by the guy who called
my show and his attorney at lawwho was with him. Sir, I

(01:19:53):
apologize for any misunderstandings and leave theinvitation open for you to be on my
show. And as far as criticismon my procedure, I think when it
comes to procedure, there is alot of blame to go around. Now,
I am going to send this tothe police chief because I think that

(01:20:17):
it's an appropriate response. So Dane, they have investigated, and they've staked
out the house and they took yourphotos. So you got to be satisfied
that at least they haven't dropped it, right, Yes, I am.
I am satisfied. I don't havea bad taste on them. Out of
police in general, I know thatthey have no neither do I. Yeah,

(01:20:39):
So I'm just frustrated the fact thatI gave it to him on a
silver platter, and when I walkedinto the court, I was like,
if there's any doubt and you wantto let this guy go, please call
me. I will come down rightaway and give you guys more proof.
You know. I wish they wouldhave at least called me or came up
and said, hey, these guys, the bin matches up, and then
I could show them right then andthey're more evident, you know, But

(01:21:00):
rather than just let him get awayand then pretty much accused me of being
wrong and calling me pretty much aliar. Well, I don't think they're
calling you a liar. But anyways, I'm happy you're back, and I
want to follow this along. I'mgonna do some posting about it. You
have photos of it being part there, You have photos on your phone.

(01:21:20):
It is so obvious, you see. That's the point. The probable cause
part is that these police had morethan probable cause to investigate further. They
chose not to. They know theyscrewed up. And I know that police
chief, unless he's an idiot,and I don't think he is, I
know he had to have told thoseofficers you should have looked further. I

(01:21:41):
know he did. He had tohave it, because how could you ever
be proud of letting this guy driveoff, especially when both of you reported
he was smoking dope unless they saidthere's a new way to smoke tobacco on
foil, I mean, and thensniff the fumes. Butane, I thank
you for coming back. I gotto move on to some other calls.

(01:22:02):
But I want you to stay intouch. You have my thing, you
have my email. I want tostay in touch. So in conclusion,
I hope to God I never havea crime against me up there in Adams
County or Brighton, because I wouldnot want those morons handling it. That's

(01:22:24):
my opinion. Tom Martine made todayon May twenty fourth, twenty twenty four,
at twelve seventeen. Samantha's turn.Hey Samantha, what's going on?
Hi? My daughters live in theAshford bellmar in Lakewood and they have to

(01:22:44):
pay for their parking. It's betweeneight and seventy five dollars a month.
Wow. Wow, you know what. By the way, they of course
have a you know, they havea right to do that. That's part
of the condition. And people canchoose not to live there. But okay,
so they pay for the parking andright what happens it's not enough space.
They sell more spots than they have. Wait a minute, so there

(01:23:06):
are literally not enough spaces even thoughyou pay for it. That's correct,
And my daughter's car has been towedtwice in two weeks. Wait wait,
wait, but why would it havebeen towed if she paid for parking?
That is our good question. Allright, hold on, we'll find out.
I'll bet you there's an answer.Go with a sure thing Denver's Best

(01:23:30):
roofer Excel Roofing dot com. Youdon't pay a cent until you're content of
time for an insurance check up freeno obligation comparison call Compass Insurance paying too
much your coverage at dozens of insurancecompanies find out now three o three seven
to seven to one. Help.You'll think you're his only customer when you

(01:23:50):
choose Frank durand the real estate Mandot com to list your home with Remax
Alliance three oh three nine two zerosixteen twenty two. Yeah, Eric,

(01:24:15):
you have a comment? Yeah,so I have two comments. So first
off, I have a bone topick with you on your musical choice.
Which one? So you when you'retalking about this Adams County and you keep
playing the Andy Griffiths theme right,and you don't realize that you're insulting Andy,
because I know you would have solvedit should back to the barnyard noise.

(01:24:36):
He used to play the barnyard noisefor the incompetent counties. You're right
and the cows right. You're right, I did. But but I what
is your comment on the police though? Is that so? My comment on
so when it comes to Adams County. I live in the city of Thornton,
and ten feet to my right isAdams County and we have houses there

(01:24:57):
that are Adams County, and theywe have parties that'll happen until all hours
of the night. And one nightthey were having a hosting a King Sannia
and it started at eight o'clock atnight, and my wife and I got
home at midnight and I called thechef's department because it was so loud,
so much noise, and I literallyhad an Adams County deputy tell me on

(01:25:18):
the phone after they came out toinvestigate, well, that that probably belongs
to mister so and so. Andhe's a really cool guy, and you
know, he apologizes, but thisis really a really important King Sannira for
his twin granddaughters. And I says, you know, I says, I
don't care for the Obama kids.I says, it's one o'clock in the

(01:25:40):
morning, people are trying to sleep. And a couple of days later,
I went to Ada's kind of sheriffsdepartment and talked to one of the commanders
and he says, I don't know. He said, I guess we could
look into it and get back toyou. And they never did. Well,
you know, again, there aredegrees of enforcement and opinions on what
she should be in forced. Weall have them, and I know they

(01:26:01):
have it. You know, theyhave a thankless job sometimes and it's hard
for them to decide what to respondto and whatnot. But hey, you
know what, look at we allhave our opinions. It is a tough
job. I'm not down on lawenforcement, I really am not. But
in some cases it's pretty clear whenthey handled something improperly. Samantha. So

(01:26:26):
let's go back to this apartment thing. She pays for parking. What I
want to understand is this, Ifshe pays for parking, how did it
happen that she got told explain that? Are you there? Yeah, go
ahead, sand She was not parkedfully in a marked spot. Okay,

(01:26:51):
so you say there aren't enough spotsand she wasn't parked in a marked spot.
Where was she parked? That's wherethe problem is. I don't actually
know. So if she was parkedsomewhere that was impeding traffic or anything,
or even anywhere outside of assigned parking, even though there aren't enough spots,

(01:27:11):
I can see why she was toldthat that wasn't improper. Now, what's
improper is the whole thing. Iftruly they don't have enough spaces, that's
improper. But they're two separate issues, you see what I'm saying. I
do, I do. The solutionthey gave her today was to have her
buy the seventy five dollars spot thatputs her further away from our building.

(01:27:33):
But you know, apparently that spotwould be more guaranteed. Yeah, let
me ask you something. I thinkthis place, God, I don't understand.
Don't they limit the number of carspeople can have? Do they have
guest spots and owners? They shouldat least they should at least have,
you know, visitor parking as opposedto people who live there? Do they?

(01:27:56):
They do, they have visitor parking, but I think, uh,
those spots aren't available either, andvisitors have to pay to park as well.
And I think that's four dollars anight or eight dollars a night something
crazy? So but how many times? Okay? But why if she doesn't
park there, Let's say there's nothingavailable. If she doesn't park there,

(01:28:19):
what does she do? In otherwords, where would she park? She
said she would have to park halfa mile away and just walk home.
But I don't know. Oh mygod, has she considered maybe finding another
place to live? They? Yes, her and her sister their roommates there
there. They've already let the complexknow that they won't be renewing their leaves.

(01:28:40):
Unfortunately, their lease goes through untilNovember. But yeah, they might
let them out early. Did theyask if they could get out early?
I don't think they have asked.I think, you know, there's they're
pretty mad still because they're you know, they're young, and they're I don't
I don't blame. Here's here's whatI say, though, Samantha, this
is really important if you could actuallyshow somehow, and I don't have the

(01:29:02):
staff to do it right now,but if your daughter or somehow could show
that there are literally not enough spacesfor what they sold, that could be
a problem for them that we wouldlook into. But I don't know how
we get I don't know how weget access to those records, but if
you could show that the people whoactually paid outnumber the number of spots,

(01:29:25):
that would be so fraudulent. Imean, that would be so wrong.
I I would if that ever happened, I promise you I would take up
your mantle. I would take itup and go run with it. One
of the things. There's got tobe something you can do. I mean,
I don't know if there's a lawagainst it, but it's certainly pretty

(01:29:46):
crappy. And I'm marking this down. If you call us back, Samantha,
I don't know how you would getthat information, but it's definitely something
to consider. Frank, what's goingon with you? Yeah? Hi,
Tom, enjoy your show. Ilistened to it two or three times a
week, and I wanted to giveout some serious kudos to fix it.

(01:30:14):
Twenty four. What happened? What'sgoing on with them? Well? Everything
good. I found out about themon your show when they offered kind of
a special for cleaning and so forth. Yeah, a deep clean check in
tune right exactly. They came outand they gave me all the details.
And I have a furnace it's almostthirty years old. Air condition that's twenty

(01:30:36):
holy crap, and thirty years old. Now listen, I thought, I
don't even know what you're going totell me, but honest to god,
you really need to consider again.I don't know what this calls about,
but you ought to consider replacing thosejust to save money thirty and twenty yearslf.
But anyway, go ahead. That'swhat I did. I called them.

(01:30:57):
They came out. We worked outa price that I thought was fair,
very professional, a couple of youngguys and put down matting over the
carpets and the hard witch lores,so any issue. The furnace was in
the basement, and it was atough Did you go with a regular efficient
or super efficient? Uh? Regularand it's brand new stuff? Good?

(01:31:25):
No, no good? Sometimes sometimesit doesn't. Sometimes it doesn't pay to
go the extra because of the becauseof your house, if your house is
old, or how old is yourhouse. My house is about twenty five
years old and I've lived in itfor twenty. But just exemplary service.
I'm glad you're I'm really I'm reallyglad you're happy. And I really appreciate

(01:31:49):
you taking the time to call threeh three seven to one, three eight
two five five. Pro Bid Energyfor solar another solar company we highly endorse.
Pro Bid Energy dot com for salesservice installation. They do it all.
They have commercial systems too, andgreat rebates and great grants available.
Probid Energy dot com. Go witha sure thing Denver's best roofer Excel Roofing

(01:32:15):
dot com. You don't pay acent until you're content. Time for an
insurance checkup free, no obligation comparisoncall Compass Insurance paying too much your coverage
at dozens of insurance companies find outnow three all three seven seven to one.
Help. You'll think you're his onlycustomer when you choose Frank durand the
real estate Man dot com to listyour home with Remax Alliance three all three

(01:32:41):
nine two zero sixteen twenty two.Hi Tom Martine here three seven one three
talks seven one three eight two fivefive. Welcome to the show. Finally

(01:33:09):
room to breathe the people. We'vehad so much going on on the show.
We talked about leases and a lotof people appreciate it because this guy
speaks with no fork tongue. It'strue, Kevin, I'm getting more and
more people, and I don't knowwhy they get warning lights, and they
want to know can they pop by? And what happens with a warning light?

(01:33:30):
Can First of all, when anengine light goes on, can that
ruin your car if you keep driving? Yeah, especially if it's blinking or
you know, but any any lightis there for a reason. You got
to treat him seriously. We wouldn'tthe car. The newer cars go into
a limp mode before you can destroythem or not. Yes, and no,
I mean sometimes they will, butI mean you're you're you know,
different driveability, So you get takenlife off your catalytic converter, shortening the

(01:33:53):
life span of other parts. Itmay not be immediate damm it, but
it certainly not good to keep going. What do you find them most common
reason for a check engine lene reallygas cap? Gas caps up there?
Yeah, it's it's definitely part ofit. You know, they tie so
many systems into it anymore. Itcould be almost anything on these newer cars.
But yeah, vacuum leaks, youknow, different evab in the in

(01:34:16):
the gas t It's typically all related. Now, I'm gonna ask something of
Bob, who's here for releases?I think I've always said a good indication
of cars that hold their value aren'tleased people. Because the leasing companies are
not stupid. They put a residualon that car and a percentage of of

(01:34:41):
MSRP as a guide. Let metell you what that means if you're going
out to lease the car. Thereare charts that a lot of these guys
like Bob Ughs, and what itshows is certain leases and the percentage at
the end of the lease. Right, it's called the re it's it's just
a chart. I don't know whatthey call the chart. But man,

(01:35:02):
if you get a hold one ofthose, even if you want to buy
a car, they're a great indicationof what cars hold value. Because if
they're putting their money where their mouthis, these guys and they're leasing cars
out these giant companies, they knownot to lose money. So the best
residuals when I looked last time ithas been years since I looked at a
chart, was fifty percent. Arethere ones that hit higher than fifty percent

(01:35:27):
residual? Sure? No, theyou know, the Asian cars, the
Toyotas, the Hondas tend to havebetter resale value, so they'll have a
higher residual value. How high willthey go above fifty percent? Ever?
Oh, sure, meal depends onthe term, but sure there's some in
the sixties. Really, for awhile, Tacoma's were what rod probably in
the seventies, Are you kidding me? Yeah? Back in the day you

(01:35:48):
only had to pay thirty percent,right, But back in the day,
you you would have a brand newTacoma with two hundred or two hundred and
fifty bucks a month on a lease. That's that's how strong the residuals are.
So how do little luxury cars MercedesBMW, what are the other words?
How do they do when it comesto the residuals? Not? Well,

(01:36:14):
you know big luxury cars, youknow, the expensive ones, they
have more room to depreciate, sothey could be thirty five forty residual.
Oh that's terrible. That's when themanufacturers come in with incentives to help offset
that, because they'd be very expensiveto lease otherwise. How about EV's good

(01:36:34):
question, So you know many ofthem, Well, we do. They
they're dropping hard. I think thehype and the excitement is it's gone right
now. But they depreciate a lot. Oh yeah, oh yeah, So
the only way I'll put someone inan ev is if they lease it because
they haven't out at the end ofthree years, you know, because because

(01:36:55):
if you own that car, you'restuck with the market value. And if
you look at even just like teastoday, I mean they're dropping daily because
Tesla lowers the price on new ones, which affects the used one. Hurts
put a bunch of them for sale, and so there's a lot of used
Tesla thes and a lot of usedelectric cars right now. So the manufacturers
have some really good leasing on anew EV. I mean there's like the

(01:37:17):
Toyota BZ whatever it's called. Imean, you can do one of those
for three d I hear. Iheard this all the way around, that
the EV does. The EV demandis way down. I don't know why.
Is it because there's way more offeringsand the demand is spread out,
or is it because fewer people trulywhich one? Is it? Because I
think I think it might be becausethere are so many of them out there.

(01:37:39):
Well, I think people are scaredof you know, the range,
you know, the future over them, the batteries. I think there's just
a lot of unknowns at this point, so love them. So the people
don't have one, but I lovethe idea of them. Well, the
people that got them early it isbecause they wanted them. The rest of
the people are saying, let's seewhat happens, right, and the incentives
are are definitely pushing the to thepoint where it's almost undeniable because I'm getting

(01:38:05):
a young person, not a youngperson, a person an ev and it's
eighteen thousand dollars off from the stateand the federal and all the incentives that
are there. So all of asudden, she was upside down. Well,
now I can cover a lot ofthat. So where does some of
these come from? I know youhave state credit, do you? I

(01:38:26):
thought a lot of those credits wentaway, not all of them. There's
a lot of If the car wasbuilt in America or has a manufacturer here
in America, the benefits are stillthere, the incentives are still there.
But if I've heard, for example, you don't get a federal tax tread
anymore with a tesla, is thattrue? There was? You know,

(01:38:47):
I'm not sure, because they hada certain amount of money they were able
to use in that at all.That's exactly what I was thinking that the
more successful, the sales were theless incentives are available now because they ate
a month up. But in anycase, I do you see the trend
though? Don't you see it's notgonna go back? It's you know,

(01:39:09):
or do you think they're actually whatdo you think is gonna happen with the
EV market? Guys? Well?What people? What do you think?
I mean? They like right now? Are hybrids or plug in hybrid I
hate them because you'll never be strandedon an EV. I understand, but
you know that's the worst of bothworlds. You don't have a great gasoline
car and you don't have a greatelectric car. To me, it's like

(01:39:30):
you're not gonna get the acceleration andthe wonderful performance of an electric. You're
not gonna get the acon. Youhave two systems to maintain, still have
to change oil for gods, Imean, the whole idea for me to
get away from a gasoline car's nomaintenance. My son's car literally has no
maintenance. It's amazing to me.It's amazing he's had it, and I'm

(01:39:51):
wondering, when do you do maintenance? What do you do? There is
no maintenance, hardly hardly. Imean, you still have dan shocks,
right, you still have suspension components. Yeah? The breaks right? Well,
yeah, the breaks never you neveruse breaks. I know a guy
who went one hundred thousand miles andnever changes the breaks. Well, because

(01:40:11):
it breaks every time you take yourfoot off, exactly. Well, you
know my Hyundai came with one hundredthousand miles or ten years of the battery.
You have a hybrid, right,no, I was you got a
pure one now? Oh, verycool man. I'm proud of your seers
that. I thought that was apretty good deal on the bat and you
got the charger put in yet itwas already fiddle into my house, see

(01:40:35):
plugging in every night. Just plugit in. It's got some good acceleration.
The worst of them have the bestaccelerated, right, you know,
compared to my Super Bowls? Doyou love it so far? Yes,
it's only a week old, Tom, Wow, that's cool. I think
it's a comfort thing. Do youlike buying them because their hands off a
little bit? Yeah? I don'tlike bacons anymore. I like the comfort

(01:40:57):
of knowing that I won't be Iwon't give stranded. But why do you
feel you're gonna get stranded? That'sthe point First of all, I don't
do road trips. Do you doroad trips? Oh yeah, I go
to the mountains, but there's plentyof power to get to the mountains in
back. Well, it changes sorapidly though, right, I mean,
if you go on a warm,beautiful day, you might do fairly well,

(01:41:18):
but you're still going up at thathill, so your your miles will
drop quite a bit. But whathappens if you throw in the cold temperatures
it will change drastically. Well,I go up to the black Hawk a
lot, and I'm when I goup to the black Hawk, I use
eighty miles forty there are forty back, which was basically nothing. M hm.
So as long as I have,you know, one hundred hundred and

(01:41:40):
ten miles on my battery, Idon't. That's the one furthest place I
drive. Well, More and moreplaces are getting chargers, right, And
I think that's it. It's allhelpy, it's all helping. What I
don't understand, though, is theidea of well, no, I do
understand. So the colder, themore it eats up. So even though
you say you have a range ifsuch and such, when it's cold out,

(01:42:01):
the car doesn't adjust and show theproper range. It shows the range
for the conditions or does it justshow the raw range? Do you know?
I think it's constantly changing and updatingitself as you're driving load. Some
EV users to call us. Wegot a lot. I mean, there's
got to be a lot of EVpeople around, right. The other thing

(01:42:21):
that changes is if you put onthe air condition on any loads, the
expected miles go wrong. Yeah,all right, we have more coming up
on the troubles. Should have showedthree oh three seven one three talk seven
one three eight two five five.By the way, eight eight eight Heating
dot Com has the risk free servicefee. What does that mean? That

(01:42:41):
means you pay twenty eight bucks.They come to your house to service one
item. They can be your toilet. It could be your water heater which
includes a flush. It could beyour ac, your furnace, could be
your garbage suppose, whatever it is. Anyway, plumbing heating includes electric change.
They will inspect and service, notdrains, by the way, for
that for twenty eight bucks, they'llservice and it's anything, and then if
it's more than twenty eight you getcredited the twenty eight bucks eight eight eight

(01:43:03):
heating dot com. Go with asure thing Denver's best roofer Excel Roofing dot
com. You don't pay a centuntil you're content than time for an insurance
check up free no obligation comparison callCompass Insurance paying too much your coverage at

(01:43:27):
dozens of insurance companies find out nowthree oh three seven seven to one.
Help. You'll think you're his onlycustomer when you choose Frank durand the real
estate Man dot com to list yourhome with Remax Alliance three oh three nine
two zero sixteen twenty two. HiTom Martine, your troubleshooter three all three

(01:43:49):
seven to one three talk three allthree seven one three eight two five five.
Goodness, gracious have we had abusy day? Kevin Colkin, Uh,
let me go to my text.We have some service questions. We
talked about engine lights. You saidit depends on what it is. It
could be serious, could be not. I mean, so does it always

(01:44:10):
throw a code the code reader?Well, if the light is on,
there's a code. Now Here's whatI want to know. Why don't they
just build the code into the car. Why do you have to have a
reader. Why doesn't it just Whycan't an owner access it and a mechanic.
Why do we have to have codereaders at all? You don't need
it. You really don't know becauseit could be right on the dash and

(01:44:30):
you could go to the error codeand it tells you exactly what to look
for. It can self diagnose.Yeah, but we don't want people fixing
our own stuff. That's why.Okay, yeah, so you want to
go to they want you to goto proprietary. We can't access all.
They want you to go to adealer and then a mechanic. So you
have code readers, yep, andexactly we're out of time. But the
code reader it doesn't tell you exactlywhat's wrong, just the system and a

(01:44:55):
small direction in the system. I'mTom Martine. You're learning a lot of
car day. You can call aboutanything. We have another hour to go
three oh three seven to one threetalk seven one three eight two five five
go with a sure thing Denver's Bestroofer Excel Roofing dot com. You don't

(01:45:15):
pay a cent until you're content.Leave time for an insurance check up free
no obligation comparison call Compass insurance payingtoo much your coverage at dozens of insurance
companies find out now three oh threeseven seven to one help. You'll think
you're his only customer when you chooseFrank durand the real estate man dot com
to list your home with Remax Alliancethree oh three nine two zero sixteen twenty

(01:45:40):
two rift needed so you don't haverun ins as we call no shoot,
it's gonna help come Man Dick isthe Troubleshooter Show. No Tom Martino,

(01:46:05):
Hi Tom Martino here, Welcome tothe show. Three oh three seven one
three talk three all three seven onethree eight two five five. Man an
eclectic for a variety of calls onall kinds of topics. Now our lines
are open for the first time todaythree oh three seven one three talk three

(01:46:26):
all three seven one three eight twofive five. And I think having card
Day Having Bob in was a greatedition. Bob Perry is a leasing expert
without the hype and man, hejust has straight talk here. And I
want to go over for people listeningthe basic reasons people lease. But I

(01:46:46):
want to go over the parts ofthe lease. You have cap cost.
Bob, let's talk about the capcost. Top line is cap cost?
What is that? So that's basicallythe selling price of the vehicle. And
you know all funding sources. Leasingcompanies have what they call an acquisition fee

(01:47:08):
to manage the lease over the term. So it would be the selling price
plus the acquisition fee. Yeah,it's for doing the deal. Now,
now with the acquisition cost and thecap the capitalized cost, that's what they
bought it for. That price shouldpretty be close to market of what you
can buy it for if you wentout to buy a car, right,
you don't want to pay You don'twant to pay substantially more. No,

(01:47:30):
you shouldn't, right, And themistake a lot of people make is because
the payments turn out to be lower, they sometimes the acquisition turns out to
be higher. So, because ifpeople compare monthly payments, you're going to
be if you did a great leaseand a great purchase, there would still
be a big disparity in payment.The lease would be much lower than buying

(01:47:55):
because you're only paying for the partof the car you're going to use.
So, because we is that someunethical leasers, in my opinion, or
lease oars or salespeople, they willpack that payment. They will get you
to buy more than you need andyou're still comparing it to buying, so
you're thinking, well, it's stilllower than buying, but you sometimes take
all the benefits I believe out ofa lease by packing it. Now you

(01:48:19):
have the capital cost acquisition fee.Then you have subtractions from that. Yes,
what would you subtract from that?Any incentives that the manufacturers offering would
be a cap reduction, any cashthat the customer wants to put down themselves,

(01:48:41):
gap production. If you trade inan owned vehicle that has equity,
you can use that as a gapproduction. So any of that would reduce
the cap costs to an adjusted cap. So that would be after all the
deductions. Now you have an adjustedcap and they don't simply divide that up
and with interest. Why do theynot call it an interest rate? Why

(01:49:01):
do they call it a money factor? Well, because you have to relate
it to the cost of money.So if you used an interest rate,
it'd be like buying the car becauseyou're paying seven percent of what number because
the lender is out of pocket thefull amount until the end of the lease,
and you either give them the carback or you buy it, so
they're out of pocket the full amountuntil the lease is up, So they

(01:49:24):
use a money factor so that itequates to an interest rate, But if
they charged you the same as aninterest rate, you'd be buying it.
So it's just based on what theyhave to carry. So the money factor
is based on the entire cost ofthe vehicle. Yeah it is, yes,
but you know the tell me,tell me in a three year lease.

(01:49:45):
Okay, in a normal and there'sno normal, but you know what
I mean, and a typical threeyear lease with moderate mileage and all that,
what would the money factor add upto be you mean to do an
equivalent interest rate or yeah, kindof about the same as what it would
cost to borrow the money. Imean, you're not borrowing it on just
what you're what you're using. You'reborrowing the you're paying that paying it on

(01:50:09):
the whole amount, correct, becausethey're out of pocket the whole amount.
But the biggest part of your paymentis depreciation. So from where you're adjusted
cap to the residual value is yourdepreciation and that's the biggest part of your
least payment is depreciation. So cars, if you had like we talked about
earlier at Tacoma, if you hadanother car that was an equal MSRP to
the Tacoma and didn't have as gooda resale, no incentives or anything.

(01:50:32):
The car with the lower residual wouldhave a much higher payment, of course,
of course, So okay, Iwant to go to the phones here
about somebody else Forrest wants to commenton that Adams County thing. And I'm
going to say this in just reallya couple of sentences. A stolen truck
was found. A guy had picturesof his truck, he knew it was
his truck. Adams County ran thenumbers, said it wasn't stolen. Uh.
Brighton police showed up too. Theylet the guy go. The guy

(01:50:55):
had been smoking dope in his truckand and he and and by the way,
we're positive it is the stolen truck. But because they ran the vin
that was in the windshield, theydidn't look anywhere else. Even though this
guy had forty pictures of that carwhen he owned it, they didn't look
anywhere else. They let him go. What is your comment for us?

(01:51:15):
I had a trailer stolen out ofLakewood a little over a year ago,
and I put a posting up onyou know, one of the website for
stolen vehicles and that offered a reward. Guy sent me picture of what he
could see of trailer and they hadhail on it and a broken marker light,

(01:51:35):
and it was exactly. I knewthat was it, ninety percent sure.
So I go and I'm sneaking in. He's sitting sneak in his backyard
and the neighbors to peek over tomake sure it is it. It's it,
Yeah, I know it is wow. And so so I go and
I called Adams County Sheriff and I'mjust scanning, you know, right near

(01:51:59):
the property. And they said,well, can you come down to our
headquarters. So there's only two threeblocks from Adam's Carny Shafer's headquarters. Yeah,
and so there's three or four officersto meet me outside and they they
said, tell me, well,that's the code fifty property. We can't
go in there. What does codefifty mean? I don't know. I've

(01:52:23):
been trying to figure it out.I asked them, Now, I don't
know what that means, but Isaid, you know, I mean,
if you're not going in there,I'm going in there. That's my trailer.
Yeah. Oh did you ever goin there? Oh? Yeah,
I mean then they're they're him onhim. Then they finally go in and
they do the van and there's thetruck hooked up to it and oh no,

(01:52:48):
the VN it's not Did you everget your trailer? Bro? Yeah,
I finally got it. So theyopened it up and inside was a
Harvey Davison that was stolen that theycould prove a stolen. So they decaid
to take the whole thing to theirstorage lot. And four days later they

(01:53:12):
they said, let's this, thisis yours and we need you to meet
them there. Did they listen?Let me ask you something. Did they
uh do a uh an arrest ofany kind? There? It's a weird
property. There's a bunch of youknow, there's eight people that they had,

(01:53:35):
you know, you know, sothey never made they never made an
arrest, not that I definitely heardit. All right, Well, I'm
telling you, man, it doesn'tsurprise me. My god, are we
What have we done? What havewe done with our our new attitudes about

(01:53:55):
crime? And I don't know,God, I never thought we'd get to
a point where crime is acceptable?Mark, what's happening? Mark? Yes,
Tom, what's happening? Well?You had said you wanted to talk
to somebody who was an EV owner. Yes, what do you own?

(01:54:21):
I owned two Tesla Model Wise andhave had three of them since over the
years, since twenty twenty. Doyou absolutely let me ask you something?
Do you absolutely love it or not? Yes? The cars are fantastic.

(01:54:41):
I can give you the good andthe bad about the experience over the four
years. Yeah, I'd like toknow. Yeah, I'd like to know
the bad first. What are someof the bad things about owning those?
Oh, there's nothing bad about owningthem, a about buying them and spince

(01:55:02):
Tesla has played around with their pricing. Let's just say that the cars are
great, but the but the wayTesla markets them. We had one where
the reason we've had three is wehad one. It was fantastic and we

(01:55:23):
bought that when they were fairly expensive. Then we uh when the even when
the credits started coming in there wasa credit for Colorado and also a credit
for the Feds. We decided thatwe could literally sell the one we had
and buy a new one and itwas almost a wash. So we did

(01:55:47):
that and what we were going todo then and then when my wife said,
you know, I want an EValso, we ended up keeping the
one we were going to get ridof, so we ended up with two.
Then when Colorado came out with ohand on that one, the credit

(01:56:09):
was seventy five hundred when we orderedthe car, and this wasn't the fault
of the salesman. He was sayingwhat he thought was correct. But then
when the passage of the legislation,you had to pick them up before January
of I think it was twenty twentythree. So we said forget the order,

(01:56:34):
and then Tesla came back and saidthey would give us the seventy five
hundred, which was fine. Sowe did take the car, but then
a week later they dropped their pricesthirteen thousand, and they knew that was
coming. Gole, you know so, but the car, the car themselves,

(01:56:55):
you love, yes, and youwere worried about rain. Let's talk
range. We We have a housein Highlands Ranch and also a home in
Glenwick Springs and we go back andforth at least once a month, maybe
more. Not a problem. Itdoesn't matter if it's cold, if it's

(01:57:17):
hot, you're going up the hillsand stuff. I use approximately seventy percent
of the battery doing that, andit doesn't seem to make much difference whether
I'm doing it in the winter orthe summer. Now, that's seventy percent
for each way, No, thirty, No, seventy five percent? Round
of wow? Yeah, wow,you can do that on one charge from

(01:57:42):
home? No? No, seventypercent one way? Oh okay, okay,
okay, seventy miles and I'm usingseventy percent. The car is rated
for about three hundred and fifteen miles. Do you ever really get three hundred
fifty Dean? No, I andI have careful track. I think I

(01:58:04):
get around two seventy five in themind. Tell me why there's a discrepancy
from the range to what people actuallyget. There's a couple reasons. One.
First of all, the car manufacturersdon't rate their own cars. The
FEDS do. So that's how Iunderstand it. And I could be wrong,

(01:58:25):
but that's what I had heard,that they don't rate them themselves.
But it has to do with goingup hills. Am I using air conditioning?
Is? Am I? Do Ihave a heavy foot? Right?
If I'm driving five miles an hourin California on flat mountain ground, maybe

(01:58:46):
I would get close to what themaximum range is. Okay, is I
always wherever I'm going, I leavemyself with ten Okay, okay, Now
have you noticed savings operating an evOh? Absolutely? Okay. We've had
three three vehicles, one so we'vehad figure had one since twenty twenty and

(01:59:13):
another one since for another year anda half. I have not spent anything
on maintenance, well, other thanI think I bought a filter for you.
They have a filter that you replacefor the cock painting cooling. Yeah,
well, thank you, Mark,I really appreciate that. Now if

(01:59:34):
you had, you know, holdon, I want to highlight the benefits.
But Jim has a code. We'lllook up P two two six three.
We'll come back with that, Jimand more. Right after this,
go with a sure thing Denver's Bestroofer Excel Roofing dot com. You don't
pay a cent until you're content.Time for an insurance check up free,

(02:00:00):
no obligation. In comparison, callCompass insurance paying too much your coverage at
dozens of insurance companies find out nowthree oh three seven seven to one help.
You'll think you're his only customer whenyou choose Frank durand the Real estate
Man dot com to list your homewith Remax Alliance three oh three nine two
zero sixteen twenty two. Hi TomMartino here, Mark's got to comment on

(02:00:25):
EV's what's going on? Mark,Well, you would want to know about
having, you know, the fearof running out of charge. And I
guess that that's one thing Rodney said, he said he wants, or somebody
said they want the comfort of notworrying about it, because we know that
no matter how low we run ongas, we're going to find a gas

(02:00:46):
station. And true, but whatabout go ahead, Mark, tell me
about it. Okay. Last yearwe took a trip from Highland's Ranch to
Los Angeles, Oh back, good, Okay, okay, and had absolutely
zero problem keeping a charge on thecar. Now, I can't speak for

(02:01:12):
other manufacturers, because you know,Tesla has proprietary charging stations which were as
long as you know, as longas you're on an interstate, you're never
going to have a problem. Nowthey are starting to open that up.
I think, if I'm not mistaken, scored in another year is going to
start using the Tesla plug. Now, hold on a second, I want

(02:01:33):
to ask you something Mark said whenhe has been on a long trip that
it will tell you where to goand when to go, and they make
it so you're not charging full tiltevery time, you just go and and
and they try to mimic a fuelstop. That is correct. The cars

(02:01:55):
are you can obviously charge them toone hundred percent. It's suggested that for
especially for every day driving when you'reat the house and most people that are
going to have one of these aregoing to install a charger, but they
suggest going to eighty percent. Weusually on the road were higher than that,

(02:02:17):
just for okay, but when you'reon the road, they tell you
when to stop, even though you'renot near down, but they have certain
they try to keep those stops.What ten minutes, No, I would
say, your stopped, and it'susually at a place like a gas station,
you know, right next door,so there's always a bathroom and there's

(02:02:41):
you know, the same have asat a gas station. And I'd say
that that I didn't find myself thatwe were doing a ten minute It was
usually about a twenty minute stop,okay, And it wasn't. It really
didn't feel much different than when Iwhen I drove a gas powered car to

(02:03:01):
California. You know, it's aboutthe same amount of stop now here's what
I want to know, though alittle long, maybe a little longer to
charge it. Now. The nicething is, you know, not speaking
of trips, but for every day, it's just fantastic driving. We drive
into the garage and I plug inon and never a gas station. So

(02:03:26):
that right now? What about whatabout like finding chargers crowded? Did you
ever do that? Never? Inever drove into a charging station where there
weren't charge. More and more carsget on the road, that's going to
change. I mean, when youthink about the massive amounts of chargers they'll
need. I see a time whenI think the vehicles are going to outnumber

(02:03:51):
the infrastructure. You know, that'svery well to be I'm going to be
honest as a Tesla owner. Iwasn't real happy when I heard they were
going to open it up to othermanufacturers, because of course that could happen.
But you know, if you havegas stations where you have what a
half a dozen pumps and they're allbeing used, there was one. Usually

(02:04:15):
the charging stations have eight to twelve, at least on the Tesla chargers.
We went to one that I swearhad one hundred. It was like it
was a big lot, and theyhad just charger after charger. One of
the things that Tesla did and thereason they were so successful early on,

(02:04:35):
is they put in the infrastructure forcharging these cars before they were selling a
lot of them. So their infrastructureis there. And I never was at
a Tesla charger that wasn't working.Now I understand with the with some of
the others to checkpoint, and there'sa few other ones that a lot of

(02:04:56):
times you'll pull in, yeah,and they won't being and that could be
definitely. Can you use other Canyou use other ones? Do you have
adapters to use other ones or onlyTesla? I can use anybody's. Okay,
thank you. By the way,Mark, I really appreciate all the
information. He's an actual EV ownerwith a long time experience and multiple evs.

(02:05:19):
All right, three, all threeseven one three? Talk? What
is this? Jim? This codeon a two thousand and seven accurate RDX.
Did you look it up, Kevin? That code? Yeah, it's
a fairly common code for what isit? It's in the turbo something either
the turbo or the waistgate. Itcould even be a bad air filter.
It it has to do with theflow of the turbo Jim, is that

(02:05:39):
the code you're getting? Yeah,exactly a little background, Tom, I
inherited this car from my brother whenshe died. It's only got one hundred
and fourteen thousand miles on it.Wow. It started to throw this code
and I reset it just to seeif I could be said, and it
comes back. I do see thatthere's this little in the in the VGT

(02:06:03):
Wastgate area. There's a part therethat can wear out and get elongated.
And some people, based on whatI've seen on YouTube, ever placed that
and that's solved the problem I hadn'theard of. I hadn't thought about the
air filter. I might replace thatand see if that helps it. Any
one of those figure out, well, is there any driveability issue or just

(02:06:24):
an error just the air code?But and how do you know is there
a light? Because how do youknow what the code is? It's it's
an idiot like that comes on itsays check emissions, and then and then
you have a day you have adata reader. Yeah, I've got a
code reader, and so I readit. Okay, cool, Now,

(02:06:45):
I'm just I would say that's somethingwhere you could drive by. Can you
can eyeball that? Right? No? Something you gotta you gotta take some
components to theate and get to it. What do you do for a basic
diagnose diagnosis like that? Usually isit shop time. It is basically shop
time. It's typically an hour toget down to it. You know,

(02:07:06):
you got to put the intake inthe hoses and different things to get to
the wastegate and see if there's excessiveplay or just the block heads of some
kind or Yeah. It could besimple, it could be very expensive.
It's it's a very generic code forthat system. I'm thinking about trying to
sell this because it's a third cardfor us. I'm not sure it may

(02:07:29):
pass emissions. I don't know ifthe emissions I don't know if the current
emissions testing. If they see anidiot light and the gauge step, you
know, if they'll fail it ornot. I don't know. I've always
felt it as long as you're honestwith people, you can sell it with
anything. Yeah, but they're gonnawant to know what it is. Maybe
yes, maybe no. I meantell them it's a turbo code. Man.

(02:07:53):
I have a problem with the turbo, but I've got to uh,
yeah, in a turbo, it'snot worth replacing the turbo. It's the
car is not worth the cost ofa TURBOI turbo is like six or seven.
How much is the car worth?Uh? I think about thirty five?
Go with a sure thing Denver's bestroofer Excel Roofing dot com. You
don't pay a cent until you're content. Time for an insurance checkup free no

(02:08:18):
obligation comparison call Compass Insurance paying toomuch your coverage at dozens of insurance companies
find out now three all three sevenseven to one help. You'll think you're
his only customer when you choose Frankdurand the real estate Man dot com to
list your home with Remax Alliance threeoh three nine two zero sixteen twenty two.

(02:08:48):
Hi Tom Martino, you're a troubleshooterthree all three seven one three talks
seven one three eight two five five. Vance wants to talk about a vibrating
and not in a good way.I'm sure get us small. I have
some vibrating seats that I really love. I had one. They gave me
back massages. But you don't wantthem coming on if you if you don't

(02:09:11):
have one of those seats. What'sgoing on? Vance? Well, I
had. I had some shimmion goingon at sixty sixty five miles an hour,
and so I took it into breaksplus and it was CDC joints.
They showed them to you. Theywere damage and they were leaking. This
is a sixteen scion, right,who makes Sion is sim Sion Toyota.
I think Toyota Toyota kind of handledit. You know, how did they

(02:09:35):
handle it? Different one they soldat their showrooms. Oh okay, I
know, I meant okay, Soanyway, what happened then? Well,
now it's a vibrator about twenty totwenty five, so it took care of
the high speed. But it wasn'tdoing this before I put those CBC joints
in two breaks plus and now there'sa little shimmy. You could feel it

(02:09:56):
through the accelerator or even a passengerrid around twenty to twenty five miles an
hour. Maybe it's a bent rimor. But you know everything's been ballos
through discount. All that's been checkedout a couple two or three times actually,
so I don't know if I needto get a set of rims and
tires and just really I think you'dfeel the vibration wheels and tires more at

(02:10:18):
a higher speed than lower speed.It sounds more to me like, Yeah,
I would look at motor mounts andtraining masks that they may have taken
loose when they did the axles.They do that for that underneath the car.
They sometimes you have to you haveto you have to loosen stuff up.
You have to loosen the control arms, you know, to get the

(02:10:39):
axles out. Yeah, so Iwould definitely revisit what they had taken apart
for six plus is pretty pretty reliable. I've had some you know, I've
had really good luck with them inthe past. What if they thought about
the vibration they don't know, theythought it was maybe a bent rim.
No, I don't think that wouldbe that would show up in a balance
through discount, wouldn't it to balanceit? Yes, yeah, I'm sure

(02:11:03):
you checked the tires. I'm sureyou checked the tires after you got the
CV joint three place, right,make sure they're bolted now, I mean
to properly, yeah right right,Well, if discount balance, then they
I guarantee. Yeah. Yeah,Well, you never know. You go
from Sam's to discount at different places, and you wonder if they torched them

(02:11:26):
right in the first place, becausethat's pretty you know, they all do
it a star pattern, you know, criss cross. You know, they
can damage those wheels, I guess. But long story short, Uh,
it's just vibrating now at a differentspeed. So I'm going I don't know
what to do at this point otherthan trying maybe tires and wheels. But
yeah, but that shouldn't have changed. That shouldn't have changed from putting CVS

(02:11:46):
on. So you got to gobackwards and see what happened. That's that's
where everybody gets to try to reinventthings. You got to go backwards.
And I did go in there,and uh you get to get a second
opinion. Yeah, get a secondopinion, would you use Yeah? Yeah,
where are you located? Bro?I could wrap a hole pretty much,

(02:12:13):
you know what. I always say, it's well worth the drive when
it comes to stuff. But nowfor vibrating though, is that if it's
part of the physical drive train notthe drive what do I'm saying that the
suspension suspension drive trains a lot ofdrive over at KIMMERA transmission could look at
that too, and that's over atJordan and a wrap hole roughly is that

(02:12:37):
far from you. I've been inbe Bore. You guys recommended. I
took a friend's car in there forthat. You're right, those guys are
good. I probably should go inthere. Yeah, yeah, either one
you know or and we have otherson a res huh Kimmer transmission k I
m m. What's that? Sing? The transmission issue? Though, you
don't think that's an issue? Ohno, No, they do other stuff,

(02:12:58):
yeah for this if it has todo with you know, the wheels,
the axles, the you know,the ball joins, the suspension,
the transmission, all of that.I mean, he even does other things,
but that's mainly his FORTEP three ohthree seven one three eight two five
five. We have a comment though, So Jay, what is your comment
on the vibrating car? Hey?Tom? The fact that it changed from

(02:13:20):
change speeds if it feels the same. Here's the problem with CD axles.
There's nobody that remanufactures them wealth No, So if you don't buy factory ones,
you're you're just shooting craps some reallybig time. So if they're brand
new, then that's probably not it. But if they're a reman, and
I bet they are, Yeah,they're probably still a problem. Okay,

(02:13:43):
very good observation. Again as always, man keep the comments coming, more
coming up. Go with a surething Denver's best roofer Excel Roofing dot com.
You don't pay a cent until you'recontent. Time for an insurance check
up free, no obligate comparison callCompass Insurance paying too much your coverage at
dozens of insurance companies find out nowthree all three seven seven to one.

(02:14:07):
Help. You'll think you're his onlycustomer when you choose Frank durand the real
estate Man dot com to list yourhome with Remax Alliance three all three nine
two zero sixteen twenty two. HiTom Martine here three oh three seven one

(02:14:28):
three talk through a three seven onethree eight two five five. So we
learned about leases? When should younot lease? Rodney? You can weigh
in on this too. Jfar Cars. He brought in his buddy Bob.
Bob is over there too. AndI am at what percentage of people lease?
Do you think? Just gut fromwhat your customer base, I mean

(02:14:50):
mostly new cars, I would sayforty to fifty, so about half of
the people lease. I don't see. I don't see a downside to a
lease, but there must be peopleshould not lease. And I'll tell you,
let me take a step. Ifyou're not going to live by the
miles and not keep it, ifyou're going to turn it in early.
I don't think it ever pays toturn a lease in early ever, So

(02:15:11):
if you're not gonna live to theterms and conditions, don't lease. Would
that be good good advice or not? I think you're a hit it right
on the head, Bob. Arethere other people that should know? Well?
What do you think? Least?So? I mean, you know,
miles are a big part of leasing, but they're also a big part
of driving a car. So ifyou drive a lot of miles, cars
depreciate more. But if you drive, you know, too many to write

(02:15:33):
into a lease, you probably shouldn'tlease. But most leases will allow you,
say up to one hundred thousand mileson the Yeah, but on the
car, then you kind of defeatthe purpose of that lease, don't you.
Well, I mean again, milesdepreciate cars, So if you own
that car, you're gonna lose alot of money on it just by driving.
Okay, So you're saying you'll loseit no matter what, whether you
drive or lease correct, and soyou know, again lisaes have an end

(02:15:56):
to them, so you know,it's hard to sell a high mileage car.
And if you you know, ifyou have a car that maybe isn't
a real strong car in the market, you have an end on a lease,
you can turn it in. Canyou explain the difference, because I
get confused an open end and aclosed end. What's the difference? So
an open end lease is really forcommercial use, so you know it's it's
business use. What does this?What does it mean? Open end?

(02:16:18):
So the less he is responsible forthe residual value. Because let's just say
you have a construction company and you'releasing trucks. What's average wear in tear
in your mind versus the lender's mind. So what does that mean at the
end you negotiated. No, you'rejust responsible for it. So usually a
residual is more conservative on conservative onan open end lease because of wear and

(02:16:39):
tear, and so the less he'sresponsible. So if you turned in a
vehicle it had an open end lease, you're still responsible for it. So
the bank or the lender will getthree bids on it. And if it's
worth less than residual value. It'snot totally subjective. It's based on three
bids correct if it's closed in.So closed in is what most consumers are.

(02:17:00):
So you know you have a fixedpurchase option, and you also have
terms and conditions, so you're notas possible and the only thing that can
penalize you is maybe excess miles,excess wear and terror. Yeah, okay,
I'm Tom Martino. We're out oftime. Don't forget shared at auto
tech dot com, j f Rcars dot com, uh and call three

(02:17:22):
Oho three Martino twenty four to sevenfor help, information and referrals. And
remember save all your problems for me. Let me get to

The Troubleshooter News

Advertise With Us

Popular Podcasts

On Purpose with Jay Shetty

On Purpose with Jay Shetty

I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!

Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Special Summer Offer: Exclusively on Apple Podcasts, try our Dateline Premium subscription completely free for one month! With Dateline Premium, you get every episode ad-free plus exclusive bonus content.

24/7 News: The Latest

24/7 News: The Latest

The latest news in 4 minutes updated every hour, every day.

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.