The Troubleshooter 6-4-24

Episode Transcript

(00:00):
Yeah, ripped up news. Youneed advice who you don't have? Come
running just as fast as we can. Shooter is gonna help. Come Man
Dix is the Troubleshooter Show. NoTom Martino, Hi, Tom Martino here,

(00:27):
Welcome to the show. Three ohthree seven one three talk three oh
three seven one three eight two fivefive Here to help you solve your problems,
answer your questions, take your complaints, and make your life just a
little easier, because that's what wedo each and every day. And all
you have to do is call.So I urge you to call three oh

(00:48):
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four sixty six, that really willhelp you as far as you know,
getting your message, getting a numberin there, and then we call you
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dot net. Now, Mary hada Walmart encounter and I wanted to talk
about it. She was toward theend of the show yesterday. Whatever's on
your mind. I would like tohear from you. But I want to
ask a question. And I knowmy YouTube morons are very vocal. I
don't know, and this is somethingI've always struggled with. I'm not sure

(01:56):
the morons reflect a cross section ofmy audience. I don't know if they
do. Actually, I really don'tknow. I don't think they do,
because cross sections don't normally engage inone type of engagement. That's the definition
of a cross section when it comesto demographics. But I wonder how much

(02:20):
of a reflection they are. ThenI have my Facebook flunkies. They're really
out in left field. And thenwe have our downloads. That's where we
get thousands and thousands and thousands ofpeople the actual downloads, and those would
be more of a cross section.But in any case, I'm wondering about
I just want to ask something ourpeople, and I really mean this.

(02:43):
Now Mark told me how to putup a poll, but I just didn't
pay attention. And if he's listening, maybe he can put up a poll
for me. But do you knowhow to do it? Kachina? Do
you know how to put up apoll on Facebook? I mean on YouTube?
She is previously occupied. Yeah,and Mark's not signed honestly, yes

(03:07):
he is. Oh, okay,Mark put up a survey for me?
What would you like? Oh?And you didn't even say hi? So
how the hell am I supposed toknow you're there? I wasn't going to
interrupt that Montlage. Okay, Nowhere's the thing I want to say this.
I want to ask I don't haveto ask this. So are people

(03:31):
meaner in general? Well that's prettyeasy to put it in a poll.
Yeah, in general? And Imean it, Are people meaner in general?
I really am getting depression? Peopleare and maybe me included. I
mean, I don't mean maybe,I mean we're all we all have an

(03:51):
edge, don't we Are we meaneras a people? As a people?
You know, you individually might havedifferent thoughts here and there, But I
just I think people are just unhappy. I do, And I don't know
why. You know, life isnot that bad. America is a good

(04:12):
country under any administration, any president, any laws. I mean, really,
the country is pretty damn good,right. I wish we were more
optimistic, but I think we're bitter. We're bitter. Polls show constantly people
aren't happy with their jobs, especiallythis gen Z whoever the hell they are

(04:34):
gen Z, I guess that's right. I don't know what is gen Z.
I think I know. I gotto look it up, but uh,
gen Z. And then we usedto talk a lot about millennials.
We don't talk about millennials much anymore. But in any case, my question

(04:54):
to you, and I'm serious,so make your comments are people? Are
people angry? That's a good word, or angry? Now? Baby boomers
are fifty nine to seventy seven,so I'm a baby boomer. Mark would
be gen X forty three to fiftyeight. I think you're in that group,

(05:17):
right Mark. And then millennials twentyseven to forty two. Gen Z
is eleven to twenty six gen Z, So gen Z and millennials are the
main morons in our country right now. Alpha those are the newbies Alpha alpha's.

(05:42):
I don't know what alphas are rightnow, but I'd like to get
your take on it as to whereyou are and what you think. Are
people meaner and and thank you Markfor putting that on I used ten years
ago. Is that good? Orwould you rather? Are they meaner than

(06:04):
fifty years ago? No? Justmeaner now? I don't know just now
you have to have meaner than what? And uh? I like ten years
Yeah? How do I do it? Okay, never mind, I don't
want to go into it right now. Let me go to the phones.
Three all three, seven to onethree talk. Mary called and talked about

(06:27):
last Tuesday there was a lady stealinga whole cart of things at Walmart and
clerks tried to stop her. I'mglad that people are trying to stop shoplifters
again. I think it's I mean, really, shoplifting is bad. It's
a bad message to send out.Anybody can shoplift anything. In California,

(06:48):
recently a number of Lego stores gothit. Did nothing. They just again
in California, you still steal.I don't know how it is here.
I don't know if people are stilldoing it every day. It's shoplifting is
out of the news. You know, the popular things that come in and
out of the news, squatters,shoplifters, what else, different things like

(07:10):
that? Right, So, atWalmart last Tuesday, she said a lady
was stealing a cart. Clerks triedto stop her. This lady maced them
all left the cart and left andleft, and so some she maced the
clerks and some customers. So continueyour story, Mary, Yes, good

(07:39):
morning, Tom. This is thisis Marie, Mary's caretaker, and she's
standing right next to me. She'sa little Oh wait, okay, so
Marie is the one speaking for Mary. Okay, yeah, so go ahead,
Marie. Okay. So Mary issixty one years old, a veteran.
She had a stroke. She wentto the store on Chambers and I

(08:01):
lift the Walmart Marketplace, Neighborhood Marketplace. It was nine pm. She uber's
there because she gets ubers. Andthen she noticed a cart with this lady
in the freezer section just loading upher cart, I mean charcoal, a
mini mini, mini grill, andall sorts of stuff. Then the lady's

(08:24):
leaving and three young employees teenagers,trying to hold the cart until the lady.
She can't leave with the cart.So she gets she's standing there irate,
f bombing. She's about between sixtyand seventy five years old. She
grabs the pepper spray and sprays.Everybody go, three girls, you know,

(08:48):
they hit the ground, and Mary'sat the She's right here. Next
day she's at the first register,which is right outside, right before you
get out the door, and she'spepper spray. So the guy caesar says,
are you okay? No, shesays, call an ambulance, you
know, So she calls an ambulance. They called nine one one, and

(09:09):
then the lady of course takes off. That's not why. So Mary's very
upset. She can't see. Sothe paramedics come, and this is what
what Mary's upset about is that Walmart. You know, there's not that.
Mary's like military. So she goes, where's your watch station? Your your

(09:30):
eye wash station? And somewhere backthere. The paramedics come that. They
said, ma'am, can I helpyou? Yeah, I need an eye
wash station and the hander of fivehundred cc a bottle to clean herself up.
And she's like trying to see,and then in the meantime trying to
pay where the caesar has to putin her code. And then the ambulance

(09:52):
comes. She goes out there andthe three girls are in her ambulance.
So Mary's like standing there and itwas just an awful no. And then
it was a fiasco. And thenyou know, she she tries to get
her uber comes, somebody helped tocall her uber and oh she did it,
and then you know that that's justhow she was treated. But nobody.

(10:16):
Now, hold on, I'm nothearing. So Marie helped me out?
Is Mary complaining about how Walmart responded? Yes, or the ambulance people
nobody took her to an eyewash station. Well, first of all, First
of all, I'm not even sure, and I might be wrong. She
talks about an eye wash station asif it's some civil right or requirement.

(10:41):
I don't know if it is.I had to have them, and I
had to have them in every onein my good years. But in a
retail store, no, just atmy good years. I did not have
to have them in the computer stores, for example. So I don't know
about Walmart. Yeah, yeah,I don't understand. And she talks about
an eye wash station as if itis something that Now, according to Osha,

(11:05):
I just looked it up, eyewash facilities must be provided in workplaces
where there is potential for eye damagefrom exposure to hazardous substances corrosive chemicals where
they're being used, not packaged,so not in prepackages they're talking about being

(11:28):
used like for example, Mark,where you're doing parts cleaning and stuff like
that, that would be I couldsee an eyewash station. But if you're
in a retail store, it saysit's crucial to have to assess the materials
that are being handled and if eyewash stations are necessary, I would say,

(11:52):
are are what? Mark? Iwould assume most walmarts have one in
the back room. They do haveone. They did have one. They
they did not take her to theeyewash station. So she's standing there with
pepper spray and she's paralyzed on herleft side, her arm, so she

(12:13):
couldn't like you know, reach that, okay and pour it on herself.
So horrific. Here's the thing,you know, whether they took her to
an eyewash station or anything like that, I understand I would be upset probably
if my eyes needed rinks? Didthey all did they? Did anyone bring
her water or a wet towel oranything. Nothing, didn't even sit her

(12:33):
down or find what about other people. Did they help other people and exclude
her or did they let all thepeople? How many customers got sprayed?
Two customers eight total? Eight total? Three? And what did they do?
What did they do with the othereight customers? They had them inside
the ambulance, they had inside thed You know something, ironically enough,

(12:56):
this is why employees at Walmart arenot supposed to engage with shoplifters. If
these kids didn't grab the cart andtried to stop it, none of these
people would have been injured, includingthe woman you're calling for. I get
what you're saying, and now Iknow that's what no one wants to hear
out there. But that's the reasonpeople tell their employees not to engage.

(13:16):
The imagine if that guard, thenwe should have security people on premises for
this kind of stuff they do,But they tell the security people not to
engage because the same thing goes sobasically, you know, okay, listen,
hold on, think about it.Think about any time you go up
to somebody like this, you're anemployee of mine, you go up try

(13:39):
to stop them from stealing one hundredbucks worth of food and end up getting
shot or killed. Then I'm suedby your family. Okay, hold on,
Mary and Marie. I want tofind out. We haven't gotten to
the point as to what she wantsor what she's alleging. Possibly we get
John fuller On from Fuller Law toweigh in. He's a personal injury expert

(14:03):
and he's got a legal mind forthis stuff. So let's do that.
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I want to talk to John Fullerand I want him to listen to this.
Again. We haven't gotten to thedemand or the concern now. Obviously,

(16:00):
you know, we get a lotof anger John when it comes to
responses, not necessarily what happened,but the response. For example, we've
had people who have fallen, orpeople that have slipped, or people that
have you know, something has happened, they cut themselves for something out of
store, and they're more angry aboutthe response they got than the actual incident.

(16:23):
Sometimes they feel just, I don'tknow, ignored or not important or
or or whatever. So we doget that. In this case, though,
Mary calling for Marie. Marie isin the store. She's a disabled
veteran, she's in her sixties,and she's walking around and somebody's trying to

(16:45):
steal. Two clerks from Walmart comeup in an attempt to stop this woman
from taking a cart, and thewoman starts doing the F bombs and sprays
them with mace or no exes mepep spray. And then a couple eight
customers get sprayed. One of themis Marie. And there we got the

(17:08):
scenario. Then the woman leaves,the cops are called, the ambulance is
called, and Mary is Marie isupset. Now what you kept what Marie
kept stressing is she was asking forthe eye wash station. Where's your eye
wash station? And again, Imean, do they rush her back to

(17:32):
the back room if they have one. I don't even know if they have
one. Who's required to have one? Ohsha says only when you're handling dangerous
chemicals. Okay, it doesn't sayanything about retail stores. I don't know
if they're required to have it ornot. I don't even know if it
matters, John, If is thata liability issue. If they did not
have an eye station, I don'tthink so. And or if they delayed

(17:56):
getting her to an eyewash, butthey didn't handle a rag, a wet
rag, water or anything. Itwasn't until the paramedics arrived arrived that they
gave her some water. Is thatright, Mary, Mary? Yes?
Correct? Okay, Now let's talkabout, without me putting words in your
mouth, what does Marie want?Let's just get right to it. She

(18:18):
wants she wants to see a doctorabout her eyes. They're still hurting and
she's just very obsessive of the treatment. I mean, Walmart's the number one
retail. What does she I didn'tI didn't hear an answer to what does
she want? I want in jail? Well, she wants the lady in
jail. Okay, so do IWhat else does she want? Yeah,

(18:41):
she wants she calls Walmart and theydidn't even have a case number or anything.
She wants What do you want?Mary? What do you I mean
we read that's a fair question.What does she want? She wants Walmart
to own up to her negligence.Of not even care. They didn't even

(19:02):
care that. Okay, I'm caring. By the way, not caring is
not negligent. They're allowed not tocare. Okay. I don't know how
else to put this, but Ireally need to know this, and I'm
not again. I don't want togive her a hard time. She's a
victim here, but she must knowwhat she wants. Let's just let Okay,
now I'm gonna put words in yourmouth. Does she feel they were

(19:22):
negligent in their response to this andtherefore she deserves a payout? Yes?
Okay, good. At least she'sbeing honest. Now, what if someone
if someone's negligence caused damages or painand suffering, there would be a mechanism,

(19:49):
and there are courts that award damages. However, John, take it
from there in this particular case,all right, So your only possibility of
recovery would be under the Colorado PremisesLiability Act or a claim against Walmart,
which would essentially be you saying thatthis customer, this thieving, criminal customer,

(20:17):
was a dangerous condition that Walmart knewof and or should have known of.
Okay, that's a heavy burden foryou to prove that they should have
had some ability to anticipate that thisperson was a dangerous condition and then that
they had an opportunity to do somethingabout it. Now, John's, let's,
for argument's sake say that is nevergoing to go. Okay, No

(20:38):
one can make the claim that theyshould have known about this customer being dangerous
and should have protected people. ButI have a very obvious question. That's
not what she's complaining about. Sheis complaining about their reaction. Can a
company totally negligent in their reaction?Well, they can, but it's not
really an actionable deal if their actionsdidn't give rise to the injury in the

(21:03):
first place. Okay, So ifthey don't have the responsibility for her original
injury, then they don't really havea responsibility to mitigate her damages. And
so now, hold on, John, if somebody, if somebody is on
fire at Walmart and they don't throwwater on her, or somebody really or

(21:23):
if somebody falls and they walk aroundher and don't call help. Now,
no, I know this is ridiculous, but you know I want to go
there. What would happen? Then? Personally, Tom, I don't know
that the Colorado Premises Liability Act wouldafford her relief in that circumstance. What
about normal negligence? Is there anormal like, hey, you're an idiot

(21:48):
kind of thing. Is there anythingthat says she was shopping there you should
react differently. Welcome to the conceptof elections have consequences. Okay. In
Colorado, we have for more thantwenty five years now had a Colorado Premises
Liability Act, which was dreamed upby our legislators to make sure that people
like your caller can't just willing nillysue for any injury that was that occurred

(22:15):
on somebody else's property. They intendedfor that to be the outcome. And
so given her status on the property, and by that I mean she was
a customer, so she had everyright to be there. The only way
that she can recover in an actionagainst the landowner is if there was an
unreasonable failure to take reasonable steps toprotect against the dangerous condition that she knew

(22:37):
of her that they or that theyknew of or they should have known of
it. But there is no level. But there is no level, There
is no level of responsibility for thereaction. No one is saying, like
I said, that goes along withpremises liability. It's not just if they
if they kicked her in the faceas a response, I'm sure there would

(23:02):
be right obviously, Well, thatwould be the lack of response. And
is the lack of response, isit in itself negligence? I don't think
it is. And really, reallylet me say something. If you think
you don't have to come down,you have to come down to that dangerous

(23:25):
condition. If it's an intentional toit, like Mark mentioned, a kick
in the face or something, thatwould be a question of whether the individual
was acting in the course of scopeof his employment so that we could make
Walmart responsible for it, or whetherit was just an individual act of that
employee. And so we have waysof working through those situations. But in
this case, if they couldn't foreseethat the lady was going to mace a

(23:48):
customer that day and take steps toprotect against that, I don't know that
you're going to make them liable forthe for the damage that was done as
a result of the mace. Now, you know, I'm not saying that
that's the best way that Walmart shouldhandle the situation. It's clearly not.
But that doesn't mean that the lackof their handling, it perfectly gives rise

(24:08):
to a legal you know, alawsuit or some legal avenue to go and
seek redress of your damages. Wow. That is shocking to me. Now.
Now listen, I'm not one forfor just willie nilly suits, and
I know you aren't either, butI would think that that, Yeah,
I can see where they're not responsiblefor what happened, but after it happened,

(24:33):
if the if these clerks don't knowenough to like help, I would
think they have some I don't thinkshe wouldn't have much damages anyway, even
if they were guilty of negligence fornot responding properly, because she doesn't have
any damages unless you could come upwith some really crappy way to articulate that

(24:55):
the dangerous condition was the inability torender first aid to somebody and that that
was somehow what caused the damages.I mean, it gets to this slippery
slope that I don't know that you'regoing to be able to really bring that.
It sucks. I don't like it, but you're the value of a
crime. And I'm reading I'm readingcase law here, John, I'm reading

(25:15):
case law here that says that whenpeople. People have been sued for failure
to respond properly and to mitigate damages. They were actually sued for this,
and listen to this, and thecourts have ruled. Now, this is
what my AI is saying. Courtshave ruled that they're only negligent if they

(25:40):
were responsible for the dangerous condition tobegin with. That's what I'm saying.
Wow, what I said, Wow, Okay, Now here's what I want
to know, ma'am. What damagesdo. And this is something you need

(26:00):
to take up with the district attorney, the victim's compensation board. You know,
there there are avenues and and thisthis young lady is a you know,
has the ability to go and seekmedical care from the VA. I
think that she should absolutely pursue thatto the extent that she's incurred these damages.
If they ever catch this person,she is a victim under the law,

(26:22):
and she's probably an at risk victim, which now that would be an
enhanced sentence. Okay, now here'sthe deal. I just want to I
just want to say this in closingthat the damages Marie. What what John
is saying is you're not going togo far trying to pursue a damage against
Walmart. Okay, Now, victimcompensation is a different thing. And again,

(26:45):
just the good news is pepper doesnot cause permanent damage. That's the
good news. And that that isyou know, I mean, that's what
I'm reading here. We have morecoming right up. Go with a sure

(27:07):
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(27:29):
you choose Frank durand the real estateMan dot com to list your home with
Remax Alliance three oh three nine twozero sixteen twenty two. Hey, I'm
Tom Martino, your troubleshooter three Othree seven one three talk. Mr says
that the uh new Silverado EV lookslike an old avalanche. We were talking
off the air about cars. Iam bored to crap with cars. Bored

(27:56):
nothing's new. I mean they allthey're either crazy looking like the like the
cyber truck, or I don't know. You know what I'm telling you.
The best all around looking cool carI think is the g Wagon. I
think so. And I don't likeexotics so much. But anyway, let's
go back to these phones, andI want to get this comment from JR

(28:18):
about that Mary situation or it's actuallyMarie Mary who's calling for Marie at Walmart?
Go ahead, JR. Hill,you gotta come Yeah? Are you
there, Tom? I'm here,sir. Go ahead? Are you there?
Yeah, I'm here, Moron,go ahead? Okay, Hey,

(28:40):
come on, Tom. Why wouldyou say that because aren't you wait,
aren't you one of the aren't youthe JR on the feed? Oh dude,
I'm JR. Maintenance guy. OhI'm sorry, Bro, I'm sorry.
I thought you were JR. Fromthe like that. Hey caller,
Hey JR. How are you doingyou? Moron? Okay, Sorry,

(29:00):
I'm sorry. I'm affording the showhere. No, what I'm saying is,
what if this lady walks into Walmart, somebody, she's in checkout,
somebody grabs her purse and punches herin the face. There's no there's no
action, there's no nothing that shecan do. You know what, And
I don't think I don't think thatwas the part she was upset about.
But let's say they punched her inthe face and she's bleeding and they don't

(29:25):
hand her something to wipe, youknow, or I don't know, there's
there's she's saying that she was furtherinjured because they did not react properly and
so therefore the pepper state on hereyes too long. That's exactly what she's
saying. I worked for Costco,and when somebody gets hurt or they have
a heart attawn, if something happens, our responsibility is to call nine one

(29:48):
one and get the authority center.That's what we've got. Imagine if ar
was given someone mouth to mouth ortrying to give him the Heimlich or something
and ended up killing him on accident. Yeah, can't touch them as employees.
World, I know, the wholeworld has gone crazy. You're right,
you can't really judge a response,right, and we can't stop somebody

(30:10):
from shoplifting. We can't touch theircards, we can't touch them. So
yeah, no, there's there's noactionable Do you get do you get shoplifting
their JR? At Costco? Dowe what is there shoplifting at Costco?
Oh? Yes, oh yes,yeah, but we we have under you
know, we have undercover. No, I know, but do you guys

(30:32):
does your security stop them? Doesanyone stop them? Uh? Employees are
not allowed to, but our areour security guys, they can, they
can. Yeah. I was thinkingof those crab legs basically taking a couple
of bags of man. That's that. They are pretty famous, the crab

(30:56):
legs over there. You just theygot them rows and Mark. Have you
ever seen them over there? Youprobably you've probably cooked him out. I
know you did steam him. Soanyway, thank you, Jar. Dave.
Now Dave with a possible scam,Davevid? What's going to call him
a name too? David? Yes, I mean what's going on? Well,

(31:19):
you know, I've been using Experienceto uh improve my credit over the
last few years, and they starteda digital checking account basically where you put
money in it and you can spendmoney and it helps improve your credit.
It's like having another debit card.Wow. So back back in February,
I wanted to make a large purchase. So do you have to open up

(31:44):
an account with Experience? Yes?Honest to goodness, what a great idea.
Okay, so go ahead, allright? So I I wanted to
make a purchase of a large formlike a computer, and I didn't want
to use my bank account. Sothe smostion can transfer in one day or

(32:07):
in one time is twenty five hundreddollars. All right, hold on,
I'll come right back to you.Hold on, man, I don't want
you to go away. We gotmore coming up. I'm Tom Martino three
oh three seven one three eight twofive hive go with a sure thing Denver's
best roofer Excel Roofing dot com.You don't pay a cent until you're content.

(32:28):
Wait time for an insurance checkup freeno obligation comparison call Compass Insurance paying
too much your coverage at dozens ofinsurance companies find out now three oh three
seven seven to one help. You'llthink you're his only customer when you choose
Frank durand the real estate Man dotcom to list your home with Remax Alliance
three oh three nine two zero sixteentwenty two. I'm Tom Martino, Chief

(32:55):
moron and bottle washer. Here threeseven one three talks seven one three two
five five David, he's talking abouta possible scam. So here's what happened.
He opened up an account with experiencebanking online purchase of a computer.
What happened then, David Well,I made two deposits of twenty five hundred

(33:16):
dollars and they contacted me said Iput too much money in and that my
account was locked. Oh so thisis back in February, that five thousand
dollars my money. It's locked.They say, I have to prove that
it is actually my bank account.So I called them multiple times that this

(33:37):
is not the only time. Listen, this is happening more and more and
more, the so called fraudulent algorithms. We have people with regular bank accounts
that get frozen like that, whatdo you have to do to get No,
wait, what do you have todo to get your money? Exactly?
Well, let me finish the story. So this goes on for a

(34:00):
couple of months. I send emailsto prove with my bank statements all that,
to prove it it's my account.I keep calling them, Nothing happens,
nothing changes. So I get tiredof it and I just kind of
figure, well, my money's inthis account, They're not going to do
anything with it. It's safe,right. Well, yesterday, with no
warning, I get an email sayingmy account has been closed. I call

(34:21):
them up and then where is yourmoney? The money is gone. They're
not going to put it back inmy account. Over five thousand dollars.
They just took it. No,no, no, you can't let this
happen, David, No, no, no no, hang on, We're
not going to accept this. No. I mean now, this is the

(34:42):
experience, right, truly the experienceyou hold on. I'm Tom Martino.
How the hell did this happen?Folks? We need to explore it.
Stick around for this one more comingup on the Troubleshooter Show. Go with
a sure thing Denver's Best roofer ExcelRoofing dot com. You don't pay a

(35:02):
cent until you're content. Time foran insurance check up free, no obligation
comparison call Compass Insurance. Pay toomuch your coverage at dozens of insurance companies
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his only customer when you choose Frankdurand the real estate Man dot com to

(35:23):
list your home with Remax Alliance threeoh three nine two zero sixteen twenty two.
Yeah. Time rip of news youneeded who you don't have run anxiousness

(35:43):
as can. Shooter's gonna help.Come man, This is the Troubleshooter Show.
No Tom Martino, Hey, TomMartino here, Welcome to the show.
Three oh three seven one three talkon three eight two five five.
This are brought to you by GrossmanWellness Com. Grossman Wellness Clinic is where

(36:07):
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(36:30):
work consultation Grossman Wellness dot Com.Hey, so this is really pissing me
off because we're so helpless when itcomes to this. And this is not
the only complaint I've gotten about this. If any unusual activity is shows up

(36:54):
with your online banking, they shutit down. Now it's not the online
bank, well, I guess itis mostly the complaints we've gotten. We've
gotten complaints from people saying that youknow, our algorithm is picked up on
unusual activity or we believe there's fraudulentactivity, and they shut down your access.
You can no longer log in,you can no longer access your money.

(37:15):
It's gone. Sometimes accounts are closed. But here's the thing, they
keep your money. So they say, we don't believe it's you. You
just deposited five grand. Where doesthat money go? Now, certainly someone
at Experience should be responsible for atleast answering that question. By the way,

(37:40):
Experience the Credit Bureau has started,OH has started with digital checking accounts,
and what they say is this,if you use it to make regular
monthly payments on all kinds of billslike rent and other things, they will

(38:01):
keep track of it and they willthen improve your credit. Where sometimes landlords
don't report, utility companies don't report, So you can make these payments through
Experience and build your credit. Now, I think in concept it's a great
idea. But we got a guyhere, David says, I did that.

(38:24):
I opened an account and apparently theactivity they did not like were two
consecutive deposits. Is that right?Yes? Now it was? And what
were the rules that you probably youcan only do twenty now you can only

(38:45):
do twenty five hundred dollars at once, but they didn't say you couldn't do
more than one in a day.And apparently I did two in a day,
and so they saw that as ared flag. Yeah, at a
lockedy count told me I had toprove it was my bank account, and
I went. I did everything theyasked me to do multiple times, and

(39:06):
they never unlocked it. I nevernot only that, they closed your account
and kept your money. Have youbeen able to talk to anyone? No,
I mean, well I've yeah,I've I've called them. I've talked
to them, but they they haveno help. They just said, sorry,
your money's gone. That's all.That's all they come Wait, wait,
come on now, David. Didthey literally say sorry your money is

(39:30):
gone? Well, her words werethere is no refund coming. Did they
say where the money went? No? I I obviously I got irate.
And you know you have a phonenumber you can act so you can actually

(39:52):
call from the phone. Oh yeah, I can call them. And what
do they ask for? Your name? Your your your do you have a
further name? Do you have youhave a card, your debit card,
so you use your card number.You give them your name, your your
address, your last three or yoursocial and so they prove it to you,

(40:15):
and then they'll talk to you andand they say and and they say
there's fraudulent activity. No, they'rejust saying, I need to prove that
it's my my money and any ofthe deposits that you made get kicked back.
No, and I have I haveall that, did you? I

(40:36):
have all the banking that proves moneywent in. You know, I would
sue them in small claims card,I sure as hell would. I would
sue them in small claims for now. You can go to the Consumer Finance
Protection Bureau that that is something youcan do and they will help you.
And I mean, but but Iwould also just for the hell of it,

(40:59):
I will. I would truly goand do something like I would absolutely
do something like small claims because youknow, Mark, they have to have
somebody here in Denver, in Coloradothat he can sue. Uh. Banks
banks are a little weird, actually, man, Well the experience is not

(41:21):
really a bank. No, butthey use a bank. They're helping me
with my with my credit, myfinances. They're supposed to be helping me,
not stealing my money. This isyeah, I think I should sue
them. No, it's just consumerfinance. I want you to go to

(41:42):
Consumer Finance dot gov. Okay,and then that's where you know, you
put in a complaint there. Theyreally do look into them. I mean,
it's it's surprising. But I alsowant to do this small claims court.
So what I'm looking for is aregistration. It's a Federal Savings Banks
CFSB. Now do they have mark? Do they have a He couldn't he

(42:08):
sue though experience he could? They'rethe right that. Yeah, I told
you banks banks are a little strange. Yeah, but let's see though.
I mean, what I'm saying is, I mean, damn, these people
can't to me, they can't justdo it. I'm looking for the government

(42:31):
go ahead. They didn't even giveme a warning. Not they didn't say,
you know, you need to dosomething. And it's just all of
a sudden, I just get anemail saying it's done, it's closed,
Collee, And that's that makes absolutelyno sense. It's just wrong. Well

(42:52):
it is, and we're gonna WhatI want to do is I want to
do a few things. The firstthing I want to do is I want
you to be able to do thesmall claims. But we have to look.
I'm looking at I'm trying to findthe Secretary of States things, so
I can. I think it's gonnabe the Experience Information Solutions. Yeah,

(43:15):
you're gonna have to do something likethat and do a small claim. I
would. Plus, I think whatwe need to do is, in addition
to that, we need to goand get the conference call going with you
and maybe Deputy Dollar to call tothem, and let's witness this. I

(43:37):
mean truly, let's witness this,because I swear to God, Mark,
did you look at the Colorado Businesslook up? Did you look a Yeah?
I think it is Experience Information Solutions, Inc. I'm pretty sure that's
the experience we're talking about. Butonce again, I mean all they do
is give it a name. Imean, it's a good place to start

(43:59):
a small claims. Yeah. Soand where who is Mark? Who is
the registered agent? It's an easyone. It's just one of these.
It's the CT Corporation System on RapleRoad. Man, that place, that
place is a agent for a lotof companies. So did you get that?

(44:21):
Man? Look for Experience Information SolutionsInc. On the Colorado Secretary and
it's CT Corporation System. They area professional registered agent. What they do
is keep a location in the statefor these companies, and it's at seventy
seven hundred Easter rap Hole Road,Sweet two twenty. I don't know what's

(44:43):
actually there, but that's what that'swhat I would do. I would be
curious on something like this with fraud. I'd love to hear what. Let's
say they show up, I'd loveto hear their side of the story.
I mean, I just I can'timagine. Neither can I Mark. I
can't imagine how they could justify.But where did the money come from?

(45:05):
Man? Where did it come from? My bank account? And you and
you traced it and you showed themwhere it came from. And it's the
same social Security numbers on both bankaccount, same name. Yep. This
is absolutely unheard of. It's it'sunheard of. Wait, I was shocked,

(45:29):
completely shocked. Okay, Deputy Dollarneeds to call with them. I
want to film this. I wantyou to to to take a video of
yourself on the phone with experience tellingyou about this. I do you know
how to do that? Right?Okay, Tom Dollar? This is crazy.

(45:52):
This is crazy. I mean,think about this. They're telling him
your money's going so you're gonna say, wait a minute, Wait a minute,
I mean it can't be gone.He's got Now. Did you go
to your bank and try to clawback pardon? Did you go to your
bank? Did I go to myand try to claw it back? No,

(46:14):
it just happened yesterday, and likeso that money went in in February.
You know, they just closed ityesterday. So I haven't right hold
on, Warren. Warren's got acomment on this. Go ahead, Warren,
what's your comment. I don't knowif it relates. But I bought
a house in twenty twenty one andI had experience. It's called Experience Boost

(46:35):
or they include your rent, utilitiesand all that the lens. Yeah yeah,
yeah, that's not the checking account, but that is experience. Yes,
I know about that program. Yes, I'm just saying they made me
take that off in order to getapproved from my house. Won't So they
made you take what off? Theboost? The boost? I could I

(46:57):
added in my rent and utilities forwhat Yeah, they did, and that
was American financing. So wow,that's weird that they wouldn't allow you to
use. BOO Boost is actually moreaccurate than regular credit scores. I mean,
they just said I had to takeoff the boost part of experience is
what they told me. So Yeah, because they wanted to get a fight.

(47:21):
Go without your normal rent and stuff, which is stupid. I'm Tom
Martino. Hang on, folks,Dave, let's hook you up with Deputy
Dollar. I'm gonna mark this downcrazy stuff. We got more coming up.
I'm Tom Martine. Go with asure thing Denver's best roofer Excel Roofing
dot com. You don't pay acent until you're content. Time for an

(47:45):
insurance check up free no obligation comparisoncall Compass Insurance paying too much your coverage
at dozens of insurance companies find outnow three all three seven seven to one
help. You'll think you're his onlycustomer when you choose Frank durand the Statement
dot com to list your home withRemax Alliance three oh three nine two zero
sixteen twenty two. Hey, didanyone catch Fauci? Doctor Fauci testifying before

(48:14):
Congress. You know that is theonly man in the world that can speak
out of both sides of his mouthdepending on what you ask him. When
you ask it, you remember thetime he's telling you how face masks don't
work. Then he said they did. And then the six foot distancing,
he admitted to Congress he had nobasis in science whatsoever, none, zero,
I mean. And then the lableak theory, he said, oh

(48:37):
yeah, I was open to thatthe whole time. And he absolutely said
there is no way that this wascreated in a lab. So, I
mean, does he think we don'twatch the news and we don't see what
he says? I mean, theguy, I swear to God, if
someone took the time they could edithis comments on how much he contradicts himself.
They wanted to cover up that wuhanleak like I've never seen man besides

(49:00):
the Biden laptop. Yeah, andyou know what, they literally Congress brought
out communications with Zuckerberg on Facebook wherethe government told them do not allow this.
I mean, we had our governmentdictating what you see on social media

(49:24):
and you want to know something,I'm sorry, but that doesn't go no
matter who you're protecting. I don'tcare who it is. I've always argued
for unabridged freedom of expression and speechtotally, even hate speech. Yep,
even hate speech. We don't haveto read it and love it, and

(49:45):
we can try to educate morons,but we don't have to shield them from
seeing stuff. It's oh god,I am so disappointed with this country and
people who have the gall to callthemselves Americans, who want who want to

(50:05):
have to have censorship. Literally,liberals are in favor of censorship. They
absolutely are. They are absolutely infavor of censorship. I want to know
how that they reconcile that. HowNow there are a lot of things maybe
conservatives are in favor of that.I might just im just happy to be

(50:28):
talking about freedom and speech right now? When did it become a liberal thing
to be against a freedom? Whenoh, they're going to say, well,
that's because you know, it goesagainst our narrative. It's dangerous.
See I always love that it's dangerousor hateful as an excuse. You should

(50:50):
be able to say anything you wantabout anything you want, and it might
be disgusting and hateful. Okay,then what we're going to do is we're
not going to listen to them ifwe have a half of brain. David,
what's going on with you? David? Oh is this the same?
No? No, this is somethingelse, isn't it? We got two?

(51:12):
David? Sir? Yeah, you'rethe one with stock trading. Talk
about it, David correct. Well, I am eighty one years old.
I am My main source of incomeis social security, so I'm always looking
for ways to augment that. Ido have a little construction work when I
can get it. But I lookat stock trading and option trading, and

(51:37):
they're always my God, an eightyone year old on social security should never
be looking at options. But goahead, never mind. There's all these
services out there that are advisory services. Say that's right. So it used
to be that most of these advisoryservices, the ones that were decent.

(51:58):
We're saying, you try our servicefor thirty days or ninety days or whatever,
and if you don't like it,you get your money back. Are
you talking about investment Wait? Waitwait, are you talking about investment advisors?
Yes, they they they're not allowedto offer you money back guarantees.

(52:19):
Well, this is this is justthings on the internet service, okay,
Verdi. And you know this particularcompany is Market Traders Daily, and they
have all kinds of services. Lately, the most of them will advertise if
you're not happy to one hundred percentguarantee, we will give you another service

(52:42):
that you like better. So Ican't afford to go and pay two thousand
dollars for something where I might getanother service that I like better. That's
basically saying you're not going to getyour money back. And I never did
you sign up with them? Isigned up because they had one hundred percent
money back guarantee. If you're nothappy in ninety days, why did you

(53:07):
believe that? Maybe I just havea trusting nature? Okay, No,
no, I get it. Theyare they supposed to be a registered investment
advisory firm. No, no,no, it's just an advice period and
well they're not allowed. That's whatI'm getting at. They're breaking. It's

(53:30):
like pro if you go to MSNBC, you can pay for the pro edition
articles, okay, But if they'rearticles, they're not specific, they're not
okay, that's different. If they'renot giving specific advice, he said,
it's an investment advisory. Were theytelling you what to invest in? They
were saying, we suggest you buysuch and such at such and such a

(53:53):
price on this date and so forth. Yes, well they're breaking. I
can't even tell you how many lawsthey're breaking. They're not supposed to do
that. They can give general advice. Well, our time. There's a
lot of companies. I've subscribed toother companies that did the same thing,
and they would send me my moneyback, no problem. I've had that

(54:15):
happen many many times. Okay,this one, well, I can tell
you. I can tell you whoto complain to, because they will look
into it. This is look atthe government really takes this stuff seriously,
really takes it seriously. Okay,I mean, I mean that I don't
know what to tell you. Wrote. I mean, you're going to get

(54:36):
your money back if they if theyadvertise it, they're going to do it.
This is ridiculous that that. Ican't believe that they would advertise money
back guarantees. Now they can givegeneral investment advice. I don't know exactly
how they worded it. Wait,wait, Tom, maybe you're not thinking
it right. The money back guaranteeis generally these things you pay. Let

(55:00):
let's say you pay forty to fiftyone hundred dollars. I get it for
the publication, right, that's right, you get that back. That they
can do. But in the publicationitself, they cannot react to specific market
events and make specific recommendations. Theyabsolutely positively cannot now my fault here.

(55:25):
My bad was that I did nottake a screenshot of their ad and of
course they've taken it down. Well, you can get your money back.
These guys will give your money back. Well, there's all kinds of people.
The Securities and Exchange Commission enforces tradinglaws, the state administrator of their

(55:46):
advertising into Colorado, the FUENRA FinancialIndustry Regulation Authority, but they're in the
North American Securities Administration Association. There'sa ton of people. I don't think
they're doing any of that. Idon't think they're doing that. I think,
well then he okay, then hemisunderstood. But they they still have
to abide. And by the way, these organizations are for people giving financial

(56:10):
investment advice, okay, And there'seven something called finsend, the Financial Crimes
Enforcement Unit. Now, now allI'm saying is this, if they gave
specific advice by this on this day, at this price, they're breaking the
law. Okay. Now, nowthere are thousands of people doing that.

(56:30):
I don't see how that works.Well, okay, well you know what,
I'll go up against anyone who saysit's not against law. It absolutely
positively is against the law, nowthey're not allowed. In fact, they
can't make a blanket recommendation like thatunless they didn't. And there's all kinds
of disclaimers and all kinds of othercrap you're not telling me about. So

(56:53):
so like the ones Mark talks aboutwith their with their recommendations, I mean,
like Jim Kramer, I mean,he's got all his picks and recommendations,
but you have to join the BCand and it's a subscription each month,
and I mean you can follow.But even the subscriptions can't give specific

(57:20):
buy and sell advice. They can'tdo well. I think what they show
in his is what he literally isbuying. Okay, he can say here's
what I'm doing. Of course youcan, just like with the law.
You know, if you're not anattorney, you can't give legal advice.
But how many times do we say, Mark, this is what I would
do. Yeah, of course.Okay. So I am sure there are

(57:42):
things that happen or this guy,there are things that he heard that he
thought were specifically meant to buy ornot buy, and it turns out they
weren't. But but well, butit doesn't matter. He should still get
his money back if they advertise hismoney back. What reason did they give
you for not giving your money back? The woman said, I'll I'll take

(58:04):
it up with Steve, and thenthat's all she said. And then I
got an email back saying, well, if you didn't like this service,
why don't you try this other servicethat we have. Where's their guarantee?
I don't see it on here.I don't see their guarantee any problem.
They took that down. I can'tfind it either. I went to wait,
how did you pay these people?And how did you pay? How
did you pay him? Credit card? Okay, logically, what am I

(58:31):
going to say? Next? Iwent and had them charged back and they
said, no, it's been pastedninety days. After ninety days chargeback.
That's a deal on that deal onthe guarantee. Way to make these trades?
You have to make all these tradesfor ninety days. No, no,
no, no fraud. You cango beyond ninety days. Pardon me,

(58:55):
By the way, he heard whatit says. He's saying he lost
it. Listen to this. Thiscompany is not registered or licensed or governed
by and gives no specific investment recommendationson any security that this is in their
own paperwork, do your own research, and talk to a license investment professional

(59:21):
before making any investment. This communicationis for general general information only, so
I mean in their own website.So tell me what they recommended to you.
By the way, give me anexample, just a moment. Well,
yeah, let me see one.That one that I remember is Bmy

(59:43):
Crystal Myers. Yeah, and whatdid they say? Well at all?
But what did they say was goodabout it? What did they what did
they say about it? I said, they have a lot of new drugs
in their pipeline and they're going todo well. Et cetera, et cetera.
Okay, by the way, youdo know this, right, you

(01:00:05):
do know you're playing with fire ateighty one years old trying to do trading.
Yes, I do, But no, no, I'm serious. It's
it's it's it's unsuitable for you.Okay, I mean, how much money
do you have? How much moneyare we talking about that you're investing five

(01:00:25):
dollars? Oh my god, it'sjust okay, that's play man. That's
That's what I was just going tosay. That's play money. That's that's
not good. Follow someone like Jimkramer Man, someone that at least has
an investment club. He's been doingforever. It's twenty nine bucks a month
exactly, and you can ask andbuy whatever. Nancy Bilowsi, guys,

(01:00:51):
you know, David, if you'redoing play money to do with how much
money do you How much money didyou pay for them? Two thousand dollars?
Oh my god, we need someoneto call them. So David,
hey, dollar, you want totake a chopper? Do you want who

(01:01:13):
should I give this to? Yeah, hold on, We'll give you a
shopper, his teeth chopper. Canyou call him man? Yeah, he
can do it. I want tolook at his emails too, but just
say, look, he doesn't wantthe service anymore. And by the way,
I would fight with my credit cardcompany to David, and I would
call it fraud. That's out andout fraud. That's all I would say.

(01:01:37):
I wouldn't give an explanation I joinedthis and didn't join that. I'd
say you were signed up under falsepretensions and they're totally fraudulent. Do you
see? Fraud does not have aninety day limit, I think with the
credit cards, so a lot ofthe banks just say screw it. Now.
I agree with you, if youactually could figure out who to sue

(01:01:59):
and go through it maybe anyway.We have more coming up on the Troubleshooter
Show. Go with a sure thingDenver's Best roofer Excel Roofing dot com.
You don't pay a cent until you'recontent, wait time for an insurance check
up free, no obligation. Incomparison, call Compass Insurance paying too much

(01:02:22):
your coverage at dozens of insurance companiesfind out now three all three seven seven
to one. Help. You'll thinkyou're his only customer when you choose Frank
durand the real estate Man dot comto list your home with Remax Alliance three
all three nine two zero sixteen twentytwo. Hi Tom Martino, you were

(01:02:46):
troubleshooter three O three seven to onethree talks seven one three eight two five
five. So here's the deal.I told the guy call it fraud.
They all said, you said,people get away with credit card fraud.

(01:03:07):
Which one is it? It's both, It's both people get away with it.
You see, we've had plenty ofcases where people discovered fraud on their
card and they were reimbursed from thecredit card company, so they were not
a victim, so they could notclaim fraud or they couldn't be a victim,
which is fine that they have nospying at that point, Yeah,

(01:03:30):
they had no standing. But thecredit card company and the banks did not
go after And the merchant's not avictim either because the merchant gets paid anyway.
But what I'm saying is the personwho commits the crime gets away with
it. Just like this online thismarket trader, they'll get away with it.

(01:03:52):
My favorite example of that wasn't acredit card we had, meaning you,
myself and Susanne had someone steal acheck write the checkout for two thousand
dollars with our account mark fifty orfifty grand, walk into the bank on
Friday afternoon the money with a photocopyand there was no watermark. We got

(01:04:16):
our money back, but they wouldnever tell us whose that person was.
They wouldn't go after the fingerprint,they wouldn't even go after him. They
wouldn't even go out, and wecalled the police. The police went to
Vectra Bank and Vectra Bank would notcooperate. And remember they lost fifty grand

(01:04:38):
in this. We didn't would notcooperate. Economic crime goes unpunished unless you're
Donald Trump. It absolutely goes unpunished. Yevin, then you're saying he committed
a crime. I'd argue that.No, No, I'm just saying,
okay, economic whatever. They won'teven go after it. I mean,
I imagine technically, well, youknow, they might find something that he

(01:05:01):
did on a falsification of a document, but unintentionally. But what I'm getting
at is it's ridiculous. Now speakingof that, By the way, what's
really funny is do you know inNew York listen to this. In New
York there have been multiple felonies downgraded, downgraded to misdemeanors downgraded, except

(01:05:30):
in Trump's case was exactly the opposite. The misdemeanors were elevated to felonies because
there was another crime that was supposedlycovering up. But that other crime was
never prosecuted ever. So it isthe God almighty. But here's another thing,
New York. Alvin Bragg the worstexcuse, my god, the worst

(01:05:53):
excuse for a lawyer I have everseen in my life, not because of
the Trump thing, but because ofthe shambles New York and Manhattan is in.
So what's really weird is you hadpeople robbing a store, a veteran
marine who owned the store stabbed theguy. The guy came over the counter
at him. He stabbed the guy. The guy died. The shop owner

(01:06:15):
was charged with manslaughter, the guywas charged. And then there were cases
where the criminal was apprehended by people, the people were charged, and the
criminal got away with it. Youlook up these cases. I swear to
you, it is unbelievable what goeson in New York City. New York

(01:06:36):
City was a really fine city.It's turned into a trash dump. And
you can thank Alvin Bragg for that. What a piece of garbage, Absolutely
a piece of garbage. And LatidaJames, the whole gang garbage, that's
what they are, unprofessional garbage.They ruined the state, They've ruined the

(01:07:00):
three all three seven one three talksseven one three eight two five five.
We have more coming right up.Get your calls in. We got open
lines for the first time this morning. Go with a sure thing Denver's Best
roofer Excel Roofing dot com. Youdon't pay a cent until you're contenth time

(01:07:21):
for an insurance check up, freeno obligation comparison call Compass Insurance paying too
much your coverage at dozens of insurancecompanies. Find out Now three oh three
seven seven one help You'll think you'rehis only customer when you choose Frank durand
the real estate man dot com tolist your home with Remax Alliance three oh
three nine two zero sixteen twenty twoheins Howmarchino here three O three seven one

(01:07:48):
three talks seven one three eight twofive five. Welcome to the show,
folks, and I want to knowwhat's on your mind because we're solving problems,
answering questions and take complaints. Andone of the things I wanted to
talk about when it comes to onlineadvice, if they are giving blanket advice,

(01:08:14):
which I've looked at all these sitesand they all are, and the
case that Mark was talking about,they're actually doing an investment club. There
are all kinds of things that areallowed, but they can't do a specific
amount of advice to a particular personfor their circumstances. They can say this
looks like a good bye, thislooks like a great stock to buy,

(01:08:39):
I'm buying this stock all kinds ofways. But you know one thing that
I'm pretty happy about, and thatis the securities laws lately and I mean,
when did Matoff happen? How longago? They've really gotten good A
long time ago, and so sincethen, it really made me feel good

(01:09:03):
when I started looking into this stuff. How protected people are they really are
now? If our government does anything, it enforces the hell out of securities
laws, investing counselors, broker dealers, all of that stuff. And because
there was so much financial fraud goingon and there are places to call that,

(01:09:27):
the thing is is that it's somethingto be taken seriously now, So
that guy, I think if wecall and apply pressure to these people,
they're going to they're going to givethat money back. But I could find
no money back guarantee anywhere. Again, there is something that like, for

(01:09:50):
example, he'll say there's going tobe a stock bounce back, Well,
that's general crap, you know.Or there's going to be a correction.
That kind of stuff you can donow three oh three seven one three A
two five five Frank Durand the realestate man is with us. He'll be
coming up in the next couple ofhours as well. If you have any

(01:10:11):
real estate problems, questions, complaints, or you just want to know about
the market, we'll talk about that. Plus any of your problems, don't
sit on them. Let's get himsolved. On The Troubleshooter Show three oh
three seven one three Talk wer asI said, you can always call three
oh three Martino three oh three sixtwo seven eight four sixty six. Go
with a sure thing Denver's best rooferExcel Roofing dot com. You don't pay

(01:10:33):
a cent until you're contentha time foran insurance check up free, no obligation.
In comparison, call Compass Insurance payingtoo much your coverage at dozens of
insurance companies find out now three ohthree seven seven to one help. You'll
think you're his only customer when youchoose Frank durand the real estate Man dot

(01:10:54):
com to list your home with RemaxAlliance. Three oh three nine two zero
sixteen twenty two. Yeah, rippedup what news you need? Ad by
so you don't have the come,run in just as fast as we can.

(01:11:15):
Shooter's gonna help, coming man.This is the Troubleshooter Show. No
Tom Martino. Hey, I'm TomMartino. Welcome to the show. Three
oh three seven one three Talk sevenone three eight two five five. This
hour brought to you by renew homeInnovations dot Com. Talk about beautiful bathroom.

(01:11:38):
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h three nine zero four two thousand. All right, frank Rand the real
estate man's with us. We lovetalking real estate from time to time.
So let me get to a wideshot here so I can get Frankie in

(01:12:20):
there. I'm not insinuating I needa wide shot for you. I meant
a two shot, Frankie. Sowhat we asked this every time, and
I really want to know because tome, real estate is a well,
it could be a leading indicator,it could be actually it's all kinds.

(01:12:40):
I mean, it's mostly I thinka concurrent indicator of the economy because if
people but if people feel things arereally bad, they won't buy it.
They feel it really good. Sowhat are people doing now with real estate?
Well, you know, Tom,we've seen rates go down just a
little bit, which has been good. But quite honestly, we've seen inventory

(01:13:01):
up, which has been great forbuyers. Buyers are having a few more
choices out there. And I thinksome way do you think that now?
Why do you think inventories up?Well, I'll tell you what. I
think a lot of sellers were thinkingthe same thing. Let's list it in
May and June, and suddenly we'reseeing more people put their homes on the
market. So we're seeing a bitmore of that, and I think some
people just kind of riding the stormand realize, Okay, rates may not
drop low anytime soon. Although they'vedropped a little bit, inflation has been

(01:13:26):
above the FEDS two percent targets,so the policymakers are looking for increased confidence
before they decided to drop rates.They've teased it, but really just haven't
seen them dropping very low. Okay. So as far as prices are,
they adjusting little or what. Believeit or not, Tom, prices have
gone up. We had a reallystrong month in April and May. Yeah.
So, But at the same time, though I've also noticed just even

(01:13:48):
going into this month, there's beena few more choices out there for buyers.
So in some price segments it's notmoving as quickly. But I'll tell
you this, the sweet spot stillremains between five hundred and seven and fifty.
That's for seeing family homes. Thatmakes up about forty percent of the
market. And what about does anyoneeven bother anymore with fix and flips?
Well, we see them from timeto time, we do, but there

(01:14:11):
aren't any deals out there, ohnot like we saw in two thousand and
a. Tom Boy, I rememberyou and I had a great conversation I
think around two thousand and nine twentyten about those kind of things. We
don't see it as extreme as wedid before. No, but there's deals
out there to be made. There'speople out there where you know, they
could buy a fix and flip andstill get a decent deal. Okay.
And as far as the rates rightnow, interest rates, what are you

(01:14:35):
seeing your customer skit? Well,you know what, right now, we're
just a squish below seven. Ithink we're about six' nine on a
conventional and fahava and the low sixes. So we're seeing around there. But
We're also seeing a lot of buyersgo in with the idea that they needed
to un buy down or maybe geta point paid, where they're asking the
seller to pay the concessions. Butbecause we're still in a seller's market,

(01:14:56):
it's an inventory thing, they're stillbumping up the price where the sell still
getting above asking price, but atthe same time paying some of that back
towards closing costs on some deals,not all all right, so people have
gotten used to it. Then,basically people are used to the market.
So now prices are normalizing. Fora while, they went down a bit
because of the interest people had to. Okay, so and we're getting a

(01:15:20):
little more supply. Yeah, Andis that because of summer? Oh?
I think that has a lot todo with it, because there's one of
these kids' kids that are out ofschool. That's mostly the time people move,
right, That's right. We thinkof this two time when the rates
were down to three and a halfpercent. Think of those crazy bidding wars
where it was not unusual back thenwhere homes were going fifty eighty if sometimes
one hundred thousand over we're asking theywere paying. The buyers were bringing cash

(01:15:43):
to the table to cover the appraisalgap. They might have had lower interest
rates, but they were paying morefor real estate. Now it's adjusted a
bit better, where maybe the ratesare higher, but they're not having to
pay as much as they were gettingas extreme in those bidding worse. Okay,
So are people I love knowing aboutthis? Are people doing lateral moves?
Stepping up right now in this marketor stepping down? Because in the

(01:16:06):
older market just a few years ago, they were doing step ups bigger houses,
nicer houses. What are they doingnow? The same? Lower?
Higher? What? Tom? Isee it all over the board because I
have a certain percent I can imaginehas to do with ages. Go ahead,
Oh yeah, no, no,I see a certain percentage of my
sellers actually that move out of state. They say, you know, we're

(01:16:26):
going to sell here and by let'ssay to Carolina, they go, they
get real estate lesser expensive down there, or maybe Florida, something like that.
Yeah, damn, they're getting tiredof the expensive states. We see
that. Do you have any andI don't want to get controversial, because
you're a good guy, you loveeveryone, but do you find people moving
for political reasons? Ever? SayingI'm going to Florida or Texas or California

(01:16:47):
or wherever. Do you those definitelyreally Oh my god, wow, I
will have it like they're tired ofa political climate. Gosh, Tom,
I'll tell you, over the lastcouple of years, when I talked to
a seller, we get talking abit. I'll say, now, hey,
you know you're moving to Florida.Oh say Florida. Where Hey,
how'd you happen to choose Florida?How did you happen to choose this area
or that area? And they'll say, you know, I'm just sick of
the politics out here. I'll hearthat. Wow, I'll hear that a

(01:17:10):
lot. Or it's not liberal enough. I'm going to California. Yeah,
we hear that too. And youknow California right now though, is burdensome,
I honest to god, Frank withproperty taxes. But our property taxes
have gotten outrageous. Happen? Doesthat? Do people ask about taxes?
Is that an important factor for people? Well? You know, good question.

(01:17:31):
We bring it up to them,We tell them that up front.
Now, where I think it's whereI see it affecting real estate mostly is
in condos. I see that alot because the condo market. Wow,
through the roof, Frank. Waitthe expenses, Frank, I'm telling you,
it used to be a pretty goodinvestment for a young person get into
a condo. I wanted to recommendit for people close to me who are

(01:17:55):
younger, hard working, and nowI can't do it with good conscience because
they the insurance that deferred maintenance alot of these places. Frank, it's
getting unaffordable. I mean, itcan bankrupt a kid, It can bankrupt
a young married couple. Think aboutthis. You have a young married couple
who who you know, uh,get a thirty five thousand dollars assessment and

(01:18:19):
they can. And for those listening, lost assessment coverage does not cover what
you think it covers. It doesn'tcover just normal maintenance and deferred maintenance and
normal assessments for things. It doescover a limited amount of insurance assessments,

(01:18:45):
okay, a limited amount. Peoplewho think that lost assessment coverage will protect
them completely, they're absolutely wrong,and in fact, you can end up
in trouble. And I can't stressthat enough. Here's what I want to
bring up, which is really reallysad. Club Valencia condominiums, for example,

(01:19:12):
have you heard of club. Ohyeah, sold down. Okay,
These poor people at Club Valencia.There was a fire, okay, and
what happened was because of the oldmaterials I think asbestos and other things,
mold, all kinds of stuff.There was a lawsuit brought and the insurance

(01:19:35):
isn't paying. They have been outof their places for more than a year,
maybe two years, and right nowno one knows what's going on the
ha no one. People have basicallylost their investment. And the plaintiff in
this case is Club Valencia condominium owners. They are going after the people who

(01:20:01):
started the fire and other people.It's just ridiculous here. They're saying that
the the condo association, you know, let me, let me get to
the claims. They say that thatthese people had a fire and their insurance
is not covering them. So thepeople that had a fire are being sued

(01:20:27):
and then because their insurance is notstepping up. So there's there's a controversy
as to who covers what You're goingto have this in all condo policies.
People, I am telling you theworst investment now. I know timeshare goes
without saying, but next to thatare regular condos and town homes, and
if you own one right now,I feel very sorry for you because your

(01:20:50):
investment is crap right now and it'sgoing to get worse because people do not
want to step into it. Theydo not want to step into it.
And you, frank, when whenyou buy something you have to disclose all
of that as far as lawsuits andall of that, right, that's right,
and God help them if there's apending lawsuit or something like that.

(01:21:11):
On top of see a lot ofcondo owners and a lot of town homeowners
other than Valencia Valencia suit for adifferent kind of reason, but a lot
of them sue their builders. Andif that you think you're helping yourself because
you're thinking, oh, this isdefective. That's defective. But when you
try to go resell, you screwedyourself because no one's going to buy in

(01:21:33):
a condo development where you're suing thebuilder. And a lot of them go
on. But in any case,it's sad club. Valencia owners, the
people affected by this fire, theyare basically sol I don't ever see.
I'm telling you, I do notsee a current time that they will be

(01:21:57):
covered or they will be back intheir homes. That's how bad. It
is right now. It's tough,Tome, It's totally tough. Three oh
three seven one three eight two fivefive. Aaron, you have a question
on hail damage, speaking of insurance, go ahead, erin, Yes,
sir, Hey, is that FrankDuran with you. That's Frank Duran,
the real estate He was my realtor. I moved from Denver out to you

(01:22:20):
MC county, and Frank you weremy realtor. Man did a darn good
job for me. Thank you somuch. Hey, buddy, God bless
you. Good to hear from you. Yeah, okay, hail damage,
Yeah, about two weeks ago wegot, you know, some little bit
bigger than golf size, golf allsize hail on the house and whatnot.
Everybody's already called their insurance. ButI think I remember when I lived in

(01:22:40):
Denver and listened to you a lot. You told me not to do that,
You told me to get in it. I think it was get an
estimate first, or how'd that?How'd that go? Yeah, don't call
your insurance first ever. Okay,call a roofer like Excel Roofing, because
you want a roofer that will firstcome out and inspect without you signing anything.

(01:23:02):
There's a lot of these more onroofers that require you to sign first.
Never do it then once they oncethey inspect, make them put down
in writing everything you need now.That doesn't mean you might need more with
a supplemental, but right now everythingthat's a parent that you need, what

(01:23:26):
it will cost to fix, andwhat the materials are that are being used.
Don't ever use a roofer. Now, I'm going to give you these
and you will. You will wipeout ninety nine point nine percent of all
ripoffs. Here's the first one.Never use a roofer ever who requires you
to sign something to look at yourroof and give you an estimate. Number

(01:23:49):
two, never use a roofer everthat won't give you a detailed, thorough
contract in writing without meeting with theadjuster. You do not you need one.
Never do one unless they give youa complete run and they don't have

(01:24:09):
to meet with an adjuster. Numberthree, avoid a roofer if they say
we will do whatever the insurance companywants. And number four, avoid any
roofer who wants your first insurance checkor money up front. That's it.
If you do that, chances ofgetting ripped off are maybe less than one
percent. Okay, all right.Yeah, my roofer actually built my house

(01:24:32):
last last year at the brand newroof and my roofer actually called me because
he needed windows, So I waskind of andy light that way. But
well, wait a minute, doyou do Do you do windows? Yeah?
Yeah, I'm like the only glassguy in the area since I moved
out here. What kind of windows? Oh? I usually I found my

(01:24:53):
void in commercial commercial glass, andI do glass replacements in the house.
I usually don't do the frame,the window, the whole frame and the
residence. So wait, you actuallyreplaced the insulated glass unit the I g
u yes, sir, wow,And and isn't it hard? Don't do
you take a measurement into it?Or do you buy from the manufacturer?

(01:25:15):
So I could do it either way, But it's a lot cheaper if you
don't. You say, say AndersonWindows, for example, their glass is
going to be way more expensive thanif I were to go through my supplier
of But will they do? Butokay, but this is what I've always
wondered. When you replace just theglass on a broken window or two or
three, when you do that,okay, are you getting an insulated glass

(01:25:40):
unit comparable to the other ones?Probably not? Exact because everybody has their
patents on on whatever you know,your low E's and all that. They
have their different kind of names foreverything. Right. But yes, as
far as like our value go andand the and the the emmittance you mints

(01:26:00):
of the low e, Yeah,you're getting pretty much the same. I
mean not enough to notice, that'sfor sure. Have you ever replaced windows
that get that missed in between them? They start leaking and get a like
a moisture in between them. Ohyeah, yeah. If it starts condensing
on the inside of the unit,it can destroy that low E. And
that's where you see the streets andwhatnot, and the window after you know,

(01:26:24):
it's hazed over, but it's itappears dry on the inside. That's
it destroys the low e. Ifthe window has that low E coating in
it. Huh. Well, notonly that, but it looks like hell
it does it and you can neveryou can never get them clean, right
exactly because it's on the inside ofthe insulated unit. Right, And how

(01:26:44):
does that happen? Does it?Is it because the seals are broken?
The seals broke? Yeh uh huh? Now does that happen because of differential
pressures. When you get windows thatwere not made here, oh say,
can for a number of reasons.Uh you you sometimes in insult glass units,
there's usually what they call a capillarytube somewhere in there. Yes,

(01:27:06):
and and that and that is thatis too. Uh that is for air
pressure. Like if you were tomake the unit at a certain elevation,
you go plus or minus two hardfeet in elevation, it's gonna it's gonna
The atmosphere pressure is different. Soif you bring it down an elevation from
what it was where it was madeand it is sealed, the glass will

(01:27:27):
actually concave into each other and you'llsee that complexion and then just and then
just the opposite. If you bringit up, it'll try to leap out,
right, That's right. So theyhave the couple of tubes in there.
So when you get it to thespot to where you're gonna put it
into where it's gonna live, let'scall it, uh, you need to
crimp that tube. Otherwise you knowyou're you're The humidity can get in there

(01:27:50):
and kind of jumps out the processin my opinion, But here's something I've
always wondered. Where you have insulationgas like an argon or something. Doesn't
that capillary tube? Doesn't it justcome out of tube? That's what I
would think. I haven't really lookedinto that much. Yeah, okay,
well, I mean I thought maybeyou could address that. But thank you,

(01:28:13):
Aaron, you're your wealth of information. We got more coming right up.
Go with a sure thing Denver's bestroofer Excel Roofing dot com. You
don't pay a cent until you're content. Time for an insurance check up free,
no obligation. In comparison, callCompass Insurance paying too much your coverage

(01:28:36):
at dozens of insurance companies find outnow three O three seven to seven to
one help. You'll think you're hisonly customer when you choose Frank durand the
real Estate Man dot com to listyour home with Remax Alliance three oh three
nine two zero sixteen twenty two.Hi Tom Martino here three O three seven

(01:28:57):
one three talks seven one three eightfive five. So when it comes to
real estate investing, I'll bet youyou've seen a lot of decline Frank,
Frank durand the real Estate manas withus, you've had to have seen a
lot of decline in the rental market. Buying rentals. I mean, it's

(01:29:18):
getting more and more difficult to bea landlord nowadays. It is. In
fact, one of my really goodclients they just called me on one of
their other rental properties. They weretelling me about some of the struggles they
are having with one of the tenantsand they can't get rid of people anymore
or it's making it really difficult.Oh yeah, the law certainly sounds like
it's favoring the tenant over the landlord. So but they want to get it

(01:29:39):
on the market. But we've hadsome struggles with some of the tenants,
and sometimes you get a tenant that'seasy to work with. The other times
they'll last be while. Should wesell it with the tenant living in there?
And I always say, well,depends on how cooperative the tenant is
too. And then with the justcause law, you can't just get rid
of a tenant, not even atthe end of a lease. So if
you have a lease, you've gotto have a re yeah, and there

(01:30:00):
are very limited reasons. So it'sit's a challenge to have a rental.
In fact, we've talked to alot of people recently who are selling their
rentals. So are you getting alot of those listings. Are you hearing
from landlords selling their rentals? Iget a good number of them nowadays,
probably this last year because people aregetting out of him they especially in Denver.

(01:30:21):
Yeah, that's right. And sowhat about tiny houses anything with time,
Frank, this was a trend thatI thought would take off faster.
Are you are you seeing any TomTo be honest, I've never seen one
person, not one, But you'venot sold one and I bought one for

(01:30:43):
no I haven't you just hear abouthim and see about them on TV and
those things. I personally dealt withone now. The closest I've seen,
and they're not really tiny houses,but they're damn small and they cost seven
hundred thousand is over on Mississippi andsomething over there Holy Crep near Glendale,
and it's expensive. But our truetiny house is a tiny tiny house.

(01:31:10):
And of course, with the you'regoing to see a lot of things in
the future here because they're allowing peopleto put them now and divide up their
lots. So people are going tobe able to sell part of their lot
or develop part of their lot forsmaller houses. Sure, and that's going
to be like a big infill project. I mean right now, infill is
popular too. Have you seen wherethey go into neighborhoods and knock down the

(01:31:35):
infills. They knock down old housesput up new ones. I call them
infill because they are really there theyyou know, and some people call it
gentrification, whatever that means, butthey look at it as a negative thing,
and in some ways it is.It's taking out maybe a more affordable
house and saying, look, theland's worth more than you are, let's

(01:31:56):
put up a really nice house.Do you have a lot of those?
Did you? Did you ever seethose listings like and in a neighborhood you
really have a mixture then of appraisals, don't you. Oh? Sure,
yeah, and we do. Wedo see more of those, And that
seems to be kind of a morerecent kind of trend though, Tom.
You know, in certain areas,and you know it depends on the neighborhood,
that's true, because of historical rulesand those kind of things. Sure,

(01:32:17):
But as far as the infills,the new houses inside established neighborhoods,
do you find that it takes downthe appraisal when you have to get comps?
I mean you do to a certainascent have to look at a neighborhood.
So if you are stand out likea sore thumb because you're a nice,

(01:32:39):
big, beautiful house and there's allmoderate housing, that has to quell
the value a little or not.You know, I've never seen it effect
in appraisal. Really, I've neverseen that. So you would think it
would. It would something in aneighborhood of lesser houses, the house would
appraise the same as if it's ina neighborhood with comparable houses. And I'm

(01:33:00):
not saying necessarily that it wouldn't,Tom, but I've just I've never seen
it be a problem a lot ofI mean, I can't even think of
one. But the majority of thesetimes they come back and say it comes
in at value whatever you end upselling it for, and the demand of
the market put the price where itends up being. But I just really
have never seen a struggle in anappraisal in these types of home. And
do you find appraisals are are oftentimetrying to meet the selling price. It

(01:33:24):
seems to me that I mean,that's to me, that's a lazy man's
appraisal. Yeah, well, let'sput it to you this way. I
mean, I can't say this everytime straight across the board. Sometimes the
appraisal because you sell a lot overasking. Sometimes so do the appraisals meet.
I say, the majority of thetime they meet. The majority of
the time. Now, sometimes theappraisal will come back and throws the curve

(01:33:45):
ball and say, yep, can'tappraise it for that much, you know,
so very seldom, but very seldomlyand quite honestly, the majority of
those times, the buyer's recovering thedifference anyway, if it didn't. Okay,
we got more coming up. I'mTom Martinez. If you have any
real estate questions, problems, complaints, give us a call. Uh.
He's a wealth of information. Plusof course I'll take any problem or call
that you have at three oh threeseven one, three eight, two five

(01:34:08):
five Go with a sure thing Denver'sBest roofer Excel Roofing dot com. You
don't pay a cent until you're contenthPlease time for an insurance check up free,
no obligation comparison call Compass Insurance payingtoo much your coverage at dozens of

(01:34:30):
insurance companies find out now three ohthree seven seven to one help. You'll
think you're his only customer when youchoose Frank durand the real estate man dot
Com to list your home with RemaxAlliance. Three oh three nine two zero
sixteen twenty two. Hi Tom Martino, you're troubleshooter three oh three seven one

(01:34:55):
three talk seven one three eight twofive five. Welcome to the show.
We are talking about real estate.Somebody wanted to know where can I buy
where they actually we hear a lotabout it, But where can I buy
where they actually are letting you increasedensity? And do these auxiliary living units,

(01:35:16):
these tiny homes In Colorado, there'sbeen recent legislation to permit tiny homes
as secondary dwellings on residential lots.They're called ADUs, auxiliary wait dwelling units
or accessory sorry, accessory dwelling units. And here's where you can do them.

(01:35:43):
A'l passo County Wallsonburg, Salida.So far funny. I thought Denver
passed it, but not quite yet. I'm being told, of course,
that might be wrong, but that'swhat I'm being told now. As far
as my YouTube moron, since it'sinstant feedback, I like to give that

(01:36:03):
every now and then. Somebody askedme to stop bashing townhomes and condos.
They are a great option for some, They have been a great option for
some, and they continue to bea great option for those developments that do
not have deferred maintenance. However,all developments, all projects, you're not

(01:36:25):
projects, communities, townhome and condosare going to be faced with the insurance
dilemma. Unless the state comes upwith a solution, it's going to be
a major problem. Many of themare opting for no roof insurance. They
can get other things insured, butthey cannot get roofs insured, which means

(01:36:46):
if you have a million dollar roofand you have a few hundred or a
few dozen condos or townhomes, you'regoing to have a major problem. There
are people getting assessments up to fiftythousand dollars because there's no roof coverage or
the deductible is so high they can'tget it. That's just the way it

(01:37:09):
is. So I'm not bashing whenI tell the truth, I am not
bashing condos and town homes. I'mtelling the truth. That's the way it
is. Three oh three, sevento one to three talk Frank. I
do have one question here that camein by text. Are there circumstances where

(01:37:30):
homes sell for less than asking.Now, it used to be in real
estate. I mean years ago peoplewould ask a price and come down a
bit. That almost never right nowthe norm is people ask a price and
get a little more. Is thatright? Is that what the norm is
now? I would say that,or with you it's the norm? I

(01:37:50):
would say for the most part,Tom, it's the norm. Although there
are homes that will sell below askingprice? And what percentage do you think
that you see that sell below asking? Like a minority boy? A minority?
Yeah, I don't even know ifI have a percentage. Okay,
that's a great question. But whatwould cause a house to sell for less

(01:38:12):
than asking? Do you believe?I think a couple of main thing is
pricing if you miss the market,Yeah, of course, so if you
overpriced, you're gonna have to adjust. But what about the house or neighborhoods
that would cause that? Oh,condition of property, some of them.
If you have, especially a badodor in the house or something, or
a bad strong smell of smoke sometimes, or if the house is just in
a really rough condition, you couldrun into those kind of things. But

(01:38:35):
even then, I think if youleverage it. I mean I just sold
one in Thornton where it was areally rough condition, Tom, really,
and we end up getting thirty fouroperas on it. But we leveraged the
price well and we got quite abit over asking on it, you know.
So I think if you leverage itright, you'll hit the peak price
the market's going to pay, doyou know. I mean, obviously I
want a house to be in prettygood condition or at least pretty you know,

(01:38:57):
or nice design. Actually the conditionand you can fix. You can't
fix a bad design or a badlayout, right, That's what I mean,
layout design, right. But Ithink the most important thing is the
neighborhood. It really is, Frank, I don't care. For example,
if a house is it a beautifulneighborhood, I will take less of a

(01:39:20):
house than if it's in a crappyneighborhood. Right. And some areas too,
Tom, I'll tell you too,some of them where there's a lot
of heavy building for new builders andit inflates the inventory that could affect the
surrounding homes. Two in terms ofthem moving as quick or not, or
so you're saying that people would optmore for the new homes in some cases
sure, and also builds up theinventory where you buyers start having more choices,

(01:39:44):
there's not as much demand on Imean, that's just certain areas now.
As far as the ADUs go,and people saying they don't pencil out,
they don't make sense. Actually thejury's out on that. We don't
know if they do or not.Because to me, it detracts from the
main house. So what you mightpick up in an adu or a tiny
home, you seem to detract abit from the big house unless you sell

(01:40:09):
it to someone who wants it formother in law, father in law,
in laws or their adult kids.I don't know, maybe a disabled child,
something like that. But I thinkin order to really pencil it out,
we're going to have to have moreyears of experience. This is brand
new auxiliary now. There used tobe mother in law units over garages and

(01:40:34):
in basements or in homes, andthey're allowed, of course, depending on
the covenants or neighborhood. You couldn'trent them out or sell them separately,
but you could have them. Doa lot of units have that A frank
as far as auxiliary living units asfar as for mother didn't they call them
mother in law or in law.Yeah, by the law. Right.

(01:40:57):
In fact, I just sold itnot too long ago. I don't know,
maybe eight nine, ten months ago, something like that, that had
an ADU and that was their primaryreason was in the house or separate.
Oh, it was separate, really, it was separate. Yeah, And
that was the buyer's primary reason wasthey did like the house, but they
really needed something with that ADU.So that just worked out really well for
them. They wanted that for maybea relative. Yeah, And it wasn't

(01:41:17):
an easy sale, believe. Wewere on a busy street and it took
some time to get the right buyer. But it worked out for the right
buyer. That house really worked outthree three seven one, three eight,
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(01:41:44):
up free no obligation comparison call CompassInsurance paying too much your coverage at dozens
of insurance companies find out now threeoh three seven to seven to one help.
You'll think you're his only customer whenyou choose Frank durand the real estate
Man dot com to list your homewith ree Max Alliance three all three nine
two zero sixteen twenty two. Right, get you. Hey, I'm Tom

(01:42:08):
Martino, your troubleshooter Eric. What'sgoing on with you? Hey? Tom?
Hey, what's happening? So yesterdaypicked up my mail and I have
a thing in there. It saysnotice a final adjudication and delinquency and it's
regarding our lovely express lanes. Yep, my son just got one yesterday.

(01:42:31):
Boy was I pissed off at him? So well, here's the deal.
Though. It's the double line thing, right, it's the double line cross.
Here's here's the catch. Did heget to notice a final adjudication or
do he get just the upfront ticket? Let's see, I have it somewhere.
It is a it's called something weird. It's not just a ticket.

(01:42:55):
It's a some kind of a safetyThey call it a safety violation. Right,
But here's the deal. So,supposedly this happened on February seventeenth.
I don't recall it. And it'ssupposedly they well they got a picture of
your car. Well that's so.But regardless, well, come they're saying

(01:43:16):
that it happened on such and suchdate. I've never received any other ticket
or penalty regarding this. It's supposedto be a seventy five dollars fine if
you get right saying I got aticket yesterday it's for two hundred dollars because
oh, so they're saying, gotit, I got the one for seventy
five, and it goes up toone fifteen, and then it goes up

(01:43:38):
more. So you're saying they they'resaying you ignored the first one. Correct,
I never received the first one.Yeah, but here's are they claiming,
Oh, how do you approve that? Exactly? And here's the deal.
You want know what the process isto fight this? What I have
to go to Adams County Court.I have this file to go before a

(01:44:00):
judge. I have to pay afile of seventy dollars. If Eric,
you're still there, you cut out, I'm sorry. Yeah, so you
have to go into court and payseventy bucks plus the process server fees to
have them served. So it's gonnacost So it's so you're basically talking as

(01:44:23):
much as the damn ticket. Yeah, it's two hundreds and cost me two
hundred dollars to have them served tobuy a two hundred dollars ticket. That's
what I'm saying. It doesn't makesense. It doesn't and I never received
a first not that you know.I can't stand these automated tickets. I
can't stand them. That double laneone is the one that really pisses me

(01:44:45):
off. You can hang on ifyou want, Eric, I have to
take a break. I have morecoming up. Give us a call.
Three oh three seven one three eighttwo five five. Go with a sure
thing Denver's best roofer Excel Roofing dotcom. You don't pay a cent until
you're content. Time for an insurancecheck up free, no obligation. In
comparison, call Compass Insurance. Paytoo much your coverage at dozens of insurance

(01:45:08):
companies find out now three all threeseven seven to one help. You'll think
you're his only customer when you chooseFrank durand the real estate Man dot com
to list your home with Remax Alliancethree all three nine two zero sixteen twenty
two. Yeah with you you needadviss who you don't have? Come running

(01:45:34):
just as fast as you can.Shooter's gonna help. Come man, this
is the Troubleshooter Show. No TomMartine, Hello, I'm Tom Martino.
I got Frank durand in the realestate man with me today. Welcome Frankie.
And we got all kinds of thingswe're talking about, among them of
course real estate. So how isyour life going, folks, That's what

(01:45:59):
I want to know. And Ihave to tell you that we are kicking,
but when it comes to solving problems, thanks to all of our deputies.
We got a great crew of deputies. And I want to say one
thing personally, and I'm going toask people to help me. And if
you don't want to, don't Again, I'm trying to find a charity.

(01:46:24):
I can work this through if taxdeductibility is important to you, but if
it's not that important. I mean, I'm not asking for a lot of
money, but I am helping families. Now. I don't mention this because
I want to pat on the bag, But there is really a dichotomy going
on about immigrants, because obviously Idon't have a place for illegal immigration,

(01:46:50):
Okay, I don't. I don'thave a place in my heart for illegal
immigration, and I don't have aplace in my heart for people who want
to sell off the system. Whetheryou're an immigrant or whether you are in
the country, they're all your life. Okay, but I do have a

(01:47:11):
heart for people who just want toget ahead for their families and themselves.
Okay, how do you not?And I have been a really probably an
a hole a lot of my life, very strong, bombastic, aggressive in
helping people, yes, but doingit, you know, to bring attention

(01:47:34):
to myself being having a big ego, being in the media. You know,
years ago, I was a differentperson. Now, not saying I
don't have the same goals, butI really started stepping out of myself because
I instead of criticizing everything, Ithought, let me look into this.
And when I looked into this immigrationthing, I found a lot of people

(01:47:56):
who truly had a miserable life andsought political asylum. Okay, it's not
just an excuse. And these peopleare legally granted asylum. And if you
go to the courts, it's it'sa it's a it's a process. They're
granted asylum on a temporary basis andthen expected to make something over those few

(01:48:24):
years, the two years temporary beforethey're given permanent asylum. Now I have
made it a deal instead of andagain I'm not putting down churches at all,
you know, but instead of donatinga lot to churches and stuff.
And I'm not saying I don't chargeto donate anything, but I want to

(01:48:47):
donate to people. I want tohelp people. I found that to be
a really fulfilling thing. So Ihave families, and I promise you this.
I am only helping families who helpthemselves. My requirement is that they
work. That's number one. Numbertwo, that they maintain their household on

(01:49:15):
their own. Once we get themin no rent assistance, then I get
them transportation for work. Everyone needstransportation to work. So I'm looking at
clunkers and I have some good people. I want to give a shout out
to Honest Accurate Auto because I founda card. They're helping me get this

(01:49:36):
roadworthy. And here's what I'm asking, And again I don't want an answer
right away, but if you haveit in your heart to help us,
like we always do we collect forcauses, just do me a favor.
And maybe I ought to do it, go fund me, but I'm not
doing that now, but maybe Ishould. But right now I'm just asking

(01:49:57):
for help. And anything that comesinto the Troubleshooter Network goes out. Every
single dime to help people. Weeven pay credit card fees if you wanted
to donate that way. Now,not asking you to write yourself short or
anything, but if maybe you giveto charity anyway and you want to help

(01:50:23):
out, that's what I'm asking becauseI promise you every dime will go to
help people who are struggling. Okay, Now that doesn't mean I don't think
you should give to others. I'mnot gonna judge what you do. I'm
just telling you about my little pieceof the world. Okay, three three
seven one three talk seven one threeeight two five five. If you need

(01:50:45):
more information, Kachina can help you. If you call, she'll direct them,
direct you to me, or youcan write help at troubleshooter dot com.
That's all I'm asking is for helpfor what I do. And that's
it. Now we have Eric whohas a toll problem. But I want

(01:51:05):
to take Bill first for this realquick tip on real estate, and then
I'll go back to Eric. Bill, and then Frank Ran, the real
estate man, is with us.Of course, Bill, what's going on
with you? Okay? This isjust my opinion. And then if I
can give you, you know,with that Walmart stuff with the lady that
got sprayed. They had to havean eye wash in the automotive section.

(01:51:30):
Well, it doesn't matter. Whatdifference does that? What difference does it
mean? Well, if they couldwash their eyes out, yeah, but
they had no responsibility. But thepoint is our attorney said they had no
responsibility to where they were not responsible. They were not negligent whether or not
they had an eye wash. Bythe way, I don't know what where
it's required, but it makes senseto me that out in their garage somewhere.

(01:51:51):
But what are they going to doshuttle an old lady out to the
garage where they're changing tires to washyour eyes out? I don't know.
They can't bring the eye washer toher. Well that's better than none.
Well, okay, so what's goingon Bill? Wait? Anyway? With
real estate, this is just purelymy opinion. When when people are going
to buy a house, waste aday or two and sit out front,

(01:52:15):
Just sit there and see what kindof neighborhood. You don't know what kind
of neighborhood it is until after youbuy it. You've been there for a
while. You know, there's somewisdom to that build. There's got to
be a better way to sitting outfront. Not going to tell you anything.
You don't know what your neighbors areuntil aft non, do you know
what I say? You go meethim? That doesn't mean yeah, yeah,

(01:52:39):
but what do you mean? Imean that's better than sitting out front?
What are you going to now?Obviously if you sit out front,
you're going to see some stuff.You might see a meth house or something
or but I mean, or yoususpect one. But there wouldn't be a
bad idea to meet neighbors. Infact, I've often wondered, how do
you pick a neighborhood? Frank?Do people ever knock on doors and meet

(01:53:00):
their neighbors? Seriously? Oh yeah, yeah, I've had some of our
buyers do that. Sure, youknow, it depends on how outgoing they
are time, you know. No, but if you're knocking to adorn somebody's
an idiot, yeah, you know, I'd have a problem in a neighborhood
where there are idiots, I wouldhave a problem because there's nothing worse that

(01:53:20):
having a neighbors who's crazy, rightwe In fact, I think Mark and
I got a name crazy ass neighbors, either a URL or a Facebook page.
Or something, but we never usedit. But Bill, thank you.
You know, checking out a neighborhoodis very important. Bill. You

(01:53:42):
bring up a good point. Eric, let's talk. You got a ticket
and they're claiming that you ignored it, so now the fine went up.
Did you contact them and ask themfor proof of any kind of mailing?
Well, so, yeah, Icall yesterday afternoon and I asked them when
was I sent the original ticket?And he said, oh, February twenty

(01:54:05):
third. I go, okay,I never received anything, I said,
So I want to fight that.Yeah, but what's to prevent people from
saying that? I wonder? Well, well, yeah, I mean exactly,
and that's my thing too, isokay? So why is it not
just you know, I mean Icould do the thing. Well, do
you think let me ask you this, Eric, do you think and I

(01:54:26):
know we're all skeptical, but doyou think that they would lie to you
about that? Really? Seriously?Now, do you think that for that
ticket to raise it from seventy fivebucks to one hundred, do you really
believe that they're going to take thetime to lie about it? I would
say no. But the other partof that is what things get lost in

(01:54:47):
the mail, that's right, Butwhat's getting lost in the mail? You're
right, they do, they do. And this is the age old problem
with mail is that you know,with everything way hey with with late payments,
car payment, all kinds of stuff. Well, but something like this,
I almost feel like it should besent certified mail. You know,

(01:55:12):
did they even do that anymore?They do certified mail that have been certified
mail. But here's the other thingyou say it about, you know,
the photos. So I looked atthe pictures on their website last night,
and so the first picture it showsis a map that shows the point of
where the violation allegedly occurred. Thesecond one it says that I'm in the
left lane, but based on thepicture, you can't tell where the traffic

(01:55:35):
lanes are. And then the thirdpicture it shows that I am with it,
you know, inside the double whiteline, but you can in the
second picture you can't tell where Iam in relation to the eric. I
think, I think that if youtake the time and energy to protest it
or do your hearing or whatever,But is this one allowing you to protest

(01:55:58):
it. The only way I canprotest it now is, like I said,
I have to go and file withthe Adams County Court and get a
court a regular hearing date and whatnot. And it they're saying up to one
hundred and twenty days out. Well, let us know how it goes.
I mean, you're gonna take itall the way I take it. See,
I'm I think I'm a patsy sometimeswhen it comes to this stuff.

(01:56:23):
If they would have, if Iwould have gotten the original notice, I
would have paid the seventy five dollarsand moved on. How about telling them
that, see if they'll settle forthat. I did. I told the
guy that yesterday and he says,the best we'll do is we'll reduce it
to one hundred dollars. He said, we'll cut it from one hundred and
eighty down to one hundred. Isays, not good enough. He goes,
well, then you'll have to goto court. So come on,

(01:56:45):
Eric, they're gonna drop it down. I mean, it's not like some
company trying to collect a parking ticket. I ignore those. I really do
those private ones, but not this. Why not, man, for twenty
five dollars, you're gonna put yourass into in convenience like this. Yeah,
on the principle of it. Iam okay, well, okay,
all right, all right, listen, listen, that's up to you.

(01:57:09):
That's up to you. Eric,let us know how it goes. You
know, to me, my timesometimes is more important than a principle.
It really is. Three all threeseven to one, three talks seven one
three eight to five. I it'snot like they're accusing a crime or something.
Now Edward has a real estate question. Edward, I'm hoping you can
wait. I gotta take this break. Frank Drandrealestate Man dot com will be

(01:57:30):
here. Let's do it right afterthis. Go with a sure thing Denver's
best roofer Excel Roofing dot com.You don't pay a cent until you're content.
Wait time for an insurance check upfree, no obligation. In comparison,
call Compass insurance paying too much yourcoverage at dozens of insurance companies find

(01:57:56):
out now three all three seven sevento one. Help. You'll think you're
his only when you choose Frank durandthe real estate Man dot com to list
your home with Remax Alliance three ohthree nine two zero sixteen twenty two.
Hi Tom Martino here, three ohthree seven one three Talk three oh three,
seven, one, three, eight, two five five. Welcome to

(01:58:18):
the show. Edward's got a realestate question. Although Edward, we're on
with Frank durand the real estate mandot Com. What's going on? Yes,
Well, first off, I havea home that I am building,
a project house in northwest Arkansas,and I've had a year and a half
I've had it on the market.I'm on to real relator number eight.

(01:58:45):
They just seem to put it onthe MLS and sit back and do nothing,
and it's been very frustrating. Thenext one says, well, I
can do more than that, butthey Hey, Edward, may I ask
a few questions about this house?What price rang is it? Well,
that's part of the problem. Ihad a broker come look at it that's
from another area, from Fort Smith. He said it's under priced for the

(01:59:10):
size house. It's a five bedroomjust under three thousand square plus a mother
in law suite that's complete. Andhe said we got it at four fifty.
He says, two bedroom houses inFayetteville are going for four fifty.
Now, Now what I'm asking youthough, is it comparable to the area
it's in. Yes, well,it's out in the country, but We're

(01:59:34):
only eleven miles from from Fayetteville.And what is your closest who are your
closest neighbors? How far away areyour closest neighbors. Everybody's on about two
to five acres, But there's asillion dollar house right across the road.
What what I'm getting at is,if you drew a circle of three square

(01:59:55):
of three miles, not square,but three miles three mile radius. Let's
say it's three mile radius. Arethere a lot of homes like yours?
Oh? Yes, yeah? Okay, Now I'm only how many two miles
from the big grocery store? Yeah? How old is your house? It's
new, it's under construction. Okay, Here's what I say. If you

(02:00:15):
draw a circle of two miles orthree miles and from your house as the
center, and your house is relativelythe same, then I'm going to ask
do those houses move faster or slower? Well, it's within the market of
Walmart and Tyson Foods that are consolidatingtheir executives. Yeah, but I'm asking

(02:00:40):
our houses in general. Are youunderperforming the market? In other words,
is everyone slow? No, it'sa very hot market in northwest Arkansas.
Then okay, now, if you'rein a hot market. If you're in
a hot market and you are pricedcomparably to the surrounding properties, then that

(02:01:01):
is an oddity. And Frank,what would be the reason if he's priced
like what? What did you say? No, I'm too low according to
this broker, And it's starting tomake more sense, a five bedroom house
should be closer to four hundred andeighty. Now do you think people might
perceive, Frank, if something istoo low? Do people perceive that as

(02:01:24):
a weakness? I think they do, don't They hold on? Very There
you go, Frank? Sorry,yeah, Tom, I think you could
actually miss the market by starting toolow. Sometimes absolutely. Now what else
would it be though? Is itin great Well, it's brand new?
Never mind. So it's like thecomps. It's in a beautiful area,
a hot market, and your priceis pretty reasonable, and you're not getting

(02:01:48):
any offers the people that show upit's out of their price range. And
that's what the broker said. Youneed to add about thirty thousand to the
price because you're in the wrong bracketfor a five bedroom house. And so
why are people going though if theysee the price? But if they see
the price, why do they botherlooking at it. It's in there.

(02:02:12):
It's a high end of their pricerange. He says, Okay, so
just want to they want to lookinside? Really, Frank Durant. Yeah,
they're more like tire kickers. Frank, what do you do to eliminate
tire kickers and get serious offers?No matter where you are, you could
do it there. I'm sure whatwould you do? I think it's how
you present it. I mean acouple of things, Tom. The more

(02:02:33):
simple one is where you price it. We got to find where the sweet
spot is, so that's one thing. And then second of all, that's
how you present it. You gotto know your market, who your buyer
is, now present it what way? If they're not, I'll bet you
they're not doing any marketing like youdo. Like you know what outbound marketing
is, Edward. They can't justdo the MLS and call it quits,
right, Well, that's what allI seem to be getting. So I'm

(02:02:56):
wanting to take it back and justlist it for sale by owner. It's
under construction. They really can't walkthrough it. It's it's a dangerous environment.
But I do it. When isit going to be completed? When
is it going to be completed anotherfour months? Four to five. Well,
here's the deal. I can dothe virtual pictures and that's what other

(02:03:16):
builders use. Nobody walks through theirproject. You know, I get it,
well, pictures of what it looklike. But are you going to
allow them to pick finishes? Doyou have allowances or what? Yes?
Yeah? Are you a builder?By the way, I built it,
it's my fourth house. Yes,Okay. Here's what I would do.
I would not put I would notkeep it on the market while it's being

(02:03:39):
built up to four months early.I would wait because time on market's a
weakness. The price could be aweakness, and then you're going to get
closer to your price as you getthat. I'm just giving you a personal
observation. I would not put ahouse for sale. And a lot of
people say, well, i'll puta for sale. See if I get
it, I'll do it. Butthey they look at time on the market

(02:03:59):
and they start overlooking it. AndI'm telling you, I would wait until
you're about sixty days out. That'swhat I would do because people don't want
to wait four months and they don'tknow what stages. And I would wait
even forty five forty five to sixtydays out, I would start listing,
Frank, I don't know how youfeel about that. As far as listing
it prematurely, yeah, sometimes youjust get a fresh start, Edward,

(02:04:23):
and then get some coming soon buzzsay coming soon and premire right right.
Yeah. I would take it offthe market completely, do a coming soon
and then put it on the market. Would you say, Frank, sixty
or forty five days? People don'twant to wait a long time. Would
you say sixty or forty five?I'd say even forty five times? Yeah,
you can put it out too farsometimes, Yeah, so put forty

(02:04:44):
five days started, and when youdo it at forty five days, do
it at a decent price, andthen make sure you do outbound marketing.
That's really important now, Frank.Sort of that marketing is the it has
this house on there four different timesfrom different agents, and they could put

(02:05:05):
them out there, but you can'tremove them. You know, it's even
got a house that burned on thatlot six years ago. Well that's ridiculous.
But how do what you do aboutthat? How do you what?
How do you fix Zillo? It'sgot it on there four times and none
of them are the same. Idon't know about Frank. I've never dealt

(02:05:27):
with Zillo. How do you dothat? There must be a way to
remove a house. Yeah, letme ask you. This is your current
real estate agent. Do they payfor Zillo or is your home just automatically
going on Zillo. They said theypay for it, and they they made
a call but nothing changed. Sothey should have a rep down that if
they're paying for Zillo. ZILL hassome new platforms now where you can showcase

(02:05:50):
listings. I pay for this myself, So they should have a rep down
there to be able to help themget this fixed. That that should be
a because we ran into problems.Sometimes we call our rep down there and
we get our property, especially ifhe has a subscription to him. Okay,
so tell him to talk to hisrep and say, look, you
know, and then I'm and Iwas going to say, you know,

(02:06:13):
maybe I have a heart to heartwith your agent and just see this.
I mean, so you know,like Tom, I'll give you an example.
When we'd sold your condo, Ihad looked at the last year of
sales. I went to all theagents that had brought buyers in there.
We were hitting them. We werestrategically hitting the people that were most likely
to buy where you sold. Somaybe look at the last twelve months of
sales, which buyer agents are themost active in there. Get it out

(02:06:34):
to those agents as well as wellas the people in the areas that are
buying, you know, the highestdemand of buyers. By the way,
we set the record in that building. And not only that, but there
was a guy was so pissed offat my pricing and he said it was
too low, way too low.Right, actually was very high. I
made a ton of money on it, and we made and we sold it,

(02:06:57):
and he said it was way toolow. So he turned out to
sell even lower, by the way, so he didn't know what he was
talking about. He couldn't sell forwhat I did, let alone at being
low. I think he was justpissed because he wanted the comps to be
higher. But in any case,there hasn't been a condo that sold since
And when did I sell that threeyears ago? It's just been a while,

(02:07:18):
it's three or four years ago,and it hasn't sold. A price
like that hasn't come since then.And again, right, I think you're
I think you're just looking at thistoo. You're you're way too out in
the market, way too ahead,and people don't like that. That's why
you're getting the tire kickers. AndI think that you need You don't want

(02:07:40):
to look like a builder who's desperate, and you want when you by the
way, when you do the forsale by owner, you can say we'll
pay co op. That'll get youway more action than what is that?
That means that if a real estateperson brings someone to you, you're going
to get them what they'd normally getwith a co op, which is about

(02:08:01):
two and a half percent or something. Okay, we're two percent. I
don't know what it is there,but it's tip. I mean it's kind
of market to market time. I'dsay between two to two point eight is
one typically. See, it wouldbe good to say that because then you'll
get the real estate people who havethe bulk of the clients. The bulk
of the clients come from buyer brokers, they don't come from individuals. Those

(02:08:24):
kinds of people, they're they're goingto overlook your listening. They will not
let they will not bring their customerto someone who's not paying a co op.
Okay, so yeah, I waswilling to do that, but these
are wanting six percent to sit thereand do nothing in twenty No, I'm
not talking about listing it. I'mtalking about someone You list it and then

(02:08:45):
you pay a co op to someonewho brings you a buyer. That's a
whole different ballgame. Yeah, okay, I didn't know I could do that,
but yeah, that sounds better.Of course you can three oh three
seven to one three talk seven onethree eight two five five. Go with
a sure thing Denver's best roofer ExcelRoofing dot com. You don't pay a

(02:09:09):
cent until you're content. Three timefor an insurance check up free no obligation
comparison call Compass Insurance paying too muchyour coverage at dozens of insurance companies find
out now three all three seven sevento one help. You'll think you're his
only customer when you choose Frank durandthe real estate Man dot com to list
your home with Remax Alliance three allthree nine two zero sixteen twenty two.

(02:09:39):
Tom Martino year three O three sevenone three talk seven one three eight two
five five. Welcome to the show. Only a few minutes left. Frank
Duran is with us. By theway I want to We were talking about
credit cards, right, and Iwant to bring this up. We're talking
about fraud and all of that.And here are bad habits listed where most

(02:10:03):
fraud takes place. Ready, whenyou use the same credit card for every
day spending in your auto pays,you should have your auto pays on one
card that never gets circulated. Ever, then you can notice any any charges
out of the ordinary immediately. Soyou get one card and use it just

(02:10:28):
for autopay. Second, you anotherproblem. People use the same password?
Oh my god? Am I guilty? Do you? Sometimes? Now?
I try to be a little moretricky than most, even though I use
the same password. It's capital PAand instead of I spell a password,

(02:10:58):
but instead of pas sword, Iuse PASSW zero RD. So that's where
I get away with it. Sothat's my secret and it's very secure.
It's on all my accounts password anyway. The other thing is using store credit
card info in your browser or websites. Now, what does that excuse me?

(02:11:26):
Not using store storing credit card?If you store it on your browser
or in your auto fills, you'recrazy because it's in your cookies and it
can be extracted. Next, WiFi connections when doing credit card transactions?
How many times do people have totell you public Wi Fi connections are not

(02:11:50):
secure and do not use a freeVPN They're not secure either. So those
are the bad habits. Those arebad habits, and you would be shocked
at how many people get stung bythat. Three three seven, one three
eight two five five. Now ajuror listen to this, reported by NBC

(02:12:20):
News, found one hundred twenty thousandin cash in her bag and it was
left for her and said, there'smore where this came from. If you
would vote to acquit the people chargedwith stealing it was a forty million dollar

(02:12:45):
lawsuit or not a lawsuit of crime. And this person, this juror found
this one twenty and the note andturned it in. So here's what I
want to ask you, and youcan answer me live or online, especially
my war oons. I really wantto ask how much money? How much

(02:13:09):
money if there is enough? Seriousand I'm serious. Okay, let's say
this big cyber criminal or whatever,somebody's on trial and we're talking one hundred
and forty fifty sixty mili. Whoknows how much money would get what would
be enough to get you to voteto a quit. Now, we're not

(02:13:33):
talking about violence, so let's nottalk about let's talk about economic crime.
And I really mean it. Idon't want it just a stock answer.
Now, I'd like to believe notthere's no amount that could get me to
compromise and let a criminal go free. But I wonder if everyone has a
number. I mean, seriously,let's talk about this. What if someone

(02:13:56):
truly offered you a million dollars?A million dollars now, now, now
hold on, You might say,well, I don't want to get caught,
but let's say it was so welldone you wouldn't get caught. Would
you do? Would you take amillion dollars to let someone walk on an
economic crime? How about five million? Does everyone have a number. I'm

(02:14:22):
not going to make you answer outloud, but well, maybe you want
to Does everyone have a number?Would you vote to a quit? Now?
When it comes to violent crime,murderers and all that, there's just
not a number. I think mostpeople would say never. Of course they
haven't been confronted with that. Orwhat about if you were threatened? Is

(02:14:46):
there a threat that could make youvote differently? Or would you report it?
We're so quick to wonder, right, I mean to think what we
would do. But if you weretruly, truly, truly can fronted with
that now one hundred and twenty thousand. This woman could have kept that one
twenty Maybe she thought it was atrap. Who knows. So it does

(02:15:13):
get tricky. Frank Ran, thereal estate man, is with us.
I do have some texts here realquick, Frankie about I'm just trying to
find it on real estate. Okay, frank If you have a house on
the market for a substantial amount oftime, have you ever taken it off
the market for a rest or?What do you do in a case like

(02:15:35):
that? Yeah, in a caselike that. It hasn't happened much well
with MLS rules now. Now,it used to be years ago you could
just refresh it and just come upwith a new MLS number. Now they
want you to expire it for thirtydays before you can get a fresh MLS
number. So if you take thatapproach, that's about the best way to
do it. I've actually seen somereal estate people who actually cheat doing that.

(02:15:56):
They're not supposed to do that.Why do they take it off and
put it back on so it looksfresher to give it a fresh start,
but to quite honestly, Tom,I don't think it fools anybody, because
there's a whole history of the listsomewhere. Yeah, there's a history.
You could pull up history easily.Why are days on markets so critical,
especially in a market like this timewhere the market's more fast paced. The

(02:16:18):
longer you sit on the market,the more abnormal it looks. So people
think there must be something wrong,right, right, or they try to
steal it. Sure. Sure,so back in the day when the market
was you know, maybe it wasnot unusual for it to be on the
market sixty ninety days, that wasone thing. But in a market like
this, if you're sitting there amonth, it's like an eternity. Okay,
when when did we have ninety daysmarket? When? How long ago?

(02:16:41):
Oh gosh, Tom, I wouldtell you, well, the recession
was oh eight ten, Yeah,that's true. That back then, if
you didn't price it right, youwere probably sitting there a year, year
and a half. Okay, Yeah, Then when did it start? So
it was it was as long asa year or a year and a half.
Then it got as short as ninetydays, Then ninety days seem long.
When was that transition from ninety daysto like multiple offers? What year

(02:17:07):
was that some of those listings hadbirthdays on them, Tom, Yeah,
No, I'd say about twenty twelvewe started seeing that turnaround. That turnaround,
Yeah, and then and then byeighteen and nineteen you were getting multiple
offers through the roof. It wasincredible. Okay, then will it ever
go back to what used to beconsidered normal, which was three to six

(02:17:30):
months? Well, Tom, As, you know you know this better than
anybody else. Real estate goes incycles, and you know how this whole
thing works. For the time being, I think there will be a cycle.
I think there'll be a cycle atsome point, although I don't unless
something crazy geopolitical happens. I don'tsee that happen anytime soon in Colorado market.
Because of our supplying demand problem,we got more coming right up.

(02:17:52):
Go with a sure thing Denver's BestRoofer extl roofing dot com. You don't
pay a cent until you're content,wait time for an insurance check up free,
no obligation. In comparison, callCompass insurance paying too much your coverage
at dozens of insurance companies find outnow three all three seven to seven to
one. Help you'll think you're hisonly customer when you choose Frank durand the

(02:18:16):
real estate Man dot com to listyour home with Remax Alliance three all three
nine two zero sixteen twenty two.Hi Tom Martinez here at three three seven
to one three talks seven O threetwo five to five. So Frankie,
any last minute advice that you mighthave on listing? Yeah, the market

(02:18:43):
strong toime. Just be careful.Sometimes sellers get a little too high pressed
on their prices. It ends uphurting them in the end. And great
examples one that we listed, samehome, they started really high end up
selling for a lot less already we'regetting offers about thirty to forty grand higher
than what they ended up closing forjust a few weeks ago. So just
be careful. You know, onthe top market, but you can miss
the market to Now what about buying? Okay, that's the whole different story.

(02:19:05):
So how do you how do youdo that? How do you post
your buyer? Hey, Tom,buyers have more options out there. I'm
telling you it's better month over month. We're seeing more inventory. Buyers.
You do have options out there andsome people care about cash buyers or not.
Oh, they care, but thenagain they're also looking at strength of
offer to okay, well, Frankdurandrealestate Man dot com three oh three nineteen

(02:19:26):
zer Ol sixteen twenty two. Thankyou everyone for being here. Appreciate it,
and remember save all your problems forme