The Troubleshooter 6-21-24

Episode Transcript

(00:00):
Yeah, real tough news. Youneed advice, who you don't have the
come running just as fast as wecan. Show Shooter's gonna help. Come.
Man, this is the Troubleshooter Show. No Tom Martina, Hey,

(00:25):
I'm Tom Martino. Welcome to theshow. It's car Friday. We got
Kevin talking with us from Sheridan AutoTech. Mark is in parts of unknown,
Mark, where are you? Weare in Montana, a place called
beautiful, Beautiful. I love Montana, big sky country and gorgeous. Man.
Yeah, and uh so he's gonnahe's gonna be on the road checking

(00:47):
in from time to time, doingthe show with us, and then we
have all kinds of things to talkabout. By the way, just as
a fun thing, you know,I shouldn't be really done the interview because
we don't have that kind of ashow. But Ryan was tapped to do
an interview. They contacted him anduh and and Don McClain he uh he

(01:08):
you know, was touring, hasa new album and and somehow Ryan uh,
the manager or somebody got a holdof Ryan. And then Ryan said,
by the way, I think TomMartinez a connection to him, So
they included me in on it.That's the only reason I was in on
it, and so he did seemto remember. And then he did contact
me afterwards and said, don't everpretend you know me. I don't know
who the hell you no, justkidding. He did actually contact me,

(01:34):
and uh, and he is gonna, he is gonna. We are gonna
someday get together, but who knowswhen. But he did remember the time.
I don't know if he actually rememberedme, but he remembered the summer
and the time we hung out andbecause you remember the places and all of
that. But there were more thanme. There were like three or four
people, and I was the youngestof the bunch, believe it or not,
back then. So that is postedon LinkedIn. I just did a

(01:57):
small snippet of it, and Ileft Ryan completely out of the one I
posted, even though he was eventhough he was amazing, he was actually
the main interviewer. But I leftabout because I just wanted to post this
a little for me and then andI didn't want to take the time to
explain that Ryan did this and thenI'm in on it and blah blah blah
blah. But I don't know ifRyan's going to play it on a show

(02:19):
or not. But it was socool because I met the guy. Literally
he was I think twenty one,twenty two years old. Hey, maybe
a little nod, no, twentyfour? Oh did he play it the
whole thing? Or did he cutme out like I cut him out?
No? Oh? Sorry, okay. Anyway, so just a long shot.
I was working for a newspaper.I was a cup literally a cub
reporter. I was really young,and I went along with another reporter.

(02:42):
We interviewed him and then we hungout with him and then went to Cafe
Lena and Saratoga Springs and he waswriting the song American Pie on Scott.
He also just finished Castles in theSky and other things. And if you
don't know him, you know,really and truly he's the kind of artist
that was under the radar a lot. He really was. He was never
really accepted as a superstar. Arebut the one but that one song,
American Pie, uh is one ofthe when people make a list of the

(03:05):
top ten iconic songs, that's alwaysin there. That's generation you know.
Yeah, So anyway, that's justthat's just a quick mention. It's on
LinkedIn, It's on YouTube and it'son Instagram. But anyway, what we're
really going to talk about today atcars and anything on your mind, any
problems, questions and complaints. SoI'm going to go right to the phone.
So okay, three all three sevenone three talk three all three seven

(03:28):
one three eight two five five.Gretchen, Well, oh, and I
want to remind people Mark I've beenletting people uh text my uh Google number
and it actually turned out pretty well. People touch base and they have problems
and I answer quick questions for him. And even though we have a text
for the station, which is fiveseven seven three nine, keep that coming,

(03:49):
we also have my Google number sevenfour seven nine nine nine fifty two
eighty. That's a number I madeup years ago. I love airplanes,
so a seven forty seven and thennine nine nine was just because I couldn't
do ten, ten, ten,and I thought I deserved nine ninety nine
and then fifty two eighties for themile High City. Anyway, welcome.
So Gretchen, what's going on withyour air conditioning? Well, I've had

(04:12):
a couple of different things happen justsince you know, summer started and I
started using it. The first thingis I had the cold air blowing out
of the driver's side and warm airout of the Oh is your car acee?
Okay? Go ahead? Uh huh, go ahead. Yeah. And
then most recently, driving down thehighway, I've got it on a high

(04:34):
fan speed and it's blowing really coldair. And then after about twenty or
thirty minutes of driving down the highway, the fans speed goes from high to
low on its own, on itsown, And is it on the auto
mode? Is it in the automode? No? What kind of car is
it? It's a twenty ten townin country. I'd say it's growth.

(04:58):
That'd be an actuator cab. Yeah, it shouldn't change the fan speed,
though, I don't know if theresistance Yeah, like I was going to
say a blend or because it wouldbe one thing happening on one side,
one on another. But I wouldsay, do you have an automode in
that car? No? You don't, Okay, how old is that cart?
Did she say it's twenty ten?They didn't have an automode? They

(05:19):
do, some do, some don't. But I wish resist her problem.
It's it's somewhere in that that fanswitched. Well, the resistors in the
box, so as you guys workingon all the time. Yeah, you
know, really shared an autotech cantake a look and give you an idea.
Not everything is expensive unless they haveto a vacuum. Yeah, the
drivers and past her side. Youcan get a little spendy that's inside the

(05:41):
heater box in the dash. Sothe thing is though, when the air
speed goes low, so does thecold air it gets warmer. Now why
would that happen? Weird? Andthen if I shut the car off for
like ten minutes and start it backup again, it'll go right back to
high again. That's now that Iam totally baffled by. Yeah, that's

(06:02):
something in a controller. What anelectrical issue? Cause weird problem? It
s could be a sensor. Theyhave sensors in the box that measure so
it doesn't freeze up and you knowin the cancers and stuff. So there's
or how about that entire head unitentirely possible? Yes, how long do
they how many miles on the carby the way, one hundred and twenty

(06:24):
seven? What are they usually lastac us life of the car. It's
hit and miss, but yeah,ten years probably is about average, ten
to fifteen years tops. Yeah,you know, Gretchen, just get a
quick check at Sheridan. What partof town do you hang out? And
usually? Actually I don't. Mybrother lives in Denver. And where are

(06:45):
you? He listens to your showall the time. Where are you?
I'm in Wisconsin? Oh okay?Tell what would she have him check?
Any? Basically? Yeah, justexactly how she described it. You know,
I don't like when people try todie. No, I'm mu su
rather have all the symptoms. Yeah, but you know what do they show
up on the code? There shouldbe a body control module code of some

(07:06):
kind. Yes. Did you knowthat they can plug in something and point
to the area that's going bad?So if there was a check engine light
on? Yeah? But where inWisconsin are you? That's beautiful state too,
not far from Debuque, Iowa.Oh okay, but where do you
orient usually when you go shopping andstuff? Oh? Little tiny town you've

(07:32):
probably never heard of it. Whatis it? Platteville? Yeah? Okay,
well tech? You you made menervous for a minute. What the
tech is he talking about? Tech? Wisconsin? Platteville, Wisconsin, population

(07:55):
of eleven thousand people. Yeah.Wow, we were in Lincoln last night
five hundred people. Man, well, the count I live in is only
nine hundred people. Wow. Wait, okay, then this must be the
whole area. We will uh,we will look at you know, there

(08:18):
are people out there outside I'm lookingoutside of of course, Plattville that have
some pretty good ratings uh on Googlethree three seven one three talks seven one
three eight two five. The goodnews is a code reader will find something,
usually to point them in a direction. You know. Air conditioning always

(08:41):
shows up problems, obviously the moreyou use it and do they need regular
service. There's really not much youcan do, but I I always encourage
people to turn it on throughout thefall and the winter and everything. Keep
it, Just run it a little, Just run it a little, change
things, change the pattern of yourthe errors coming out, you know,
change it to defrost, and justkeep things moving. We got more coming

(09:05):
up. I'm troubleshooter Tom Martina waterprosdot net. The best water systems,
the lowest prices. You can getall the drinking water you want, the
most pure drinking water. If you'regoing to do supplements and eat organic,
you heard what I said, youmay as well do your water too.
Fourteen hundred dollars fully installed. Threeoh three eight six two five, five
five four. Hi Tom Martino,your troubleshooter. Three oh three seven one

(09:31):
three talk seven one three eight twofive five. By the way, today
is car Day. So I wantto unload about EV's a little in a
minute here, I'm just making anote here EV's there's a reason now I'm
still a believer in EV's and notnecessarily for carbon footprints. Okay, nothing
to do with that. I likethe idea of less maintenance and less costs,

(09:54):
but there are some things you reallyneed to consider with an EV that
I'm finding out firsthand having one orfor my son. So we'll go over
that. And Bob has a customhome issue. Bob, what's going on?
So I had a home that Icontract before in twenty seventeen while I

(10:15):
was living in Virginia and preparing toretire. And when we took we took
delivery of the home. It wasnot how we had asked it to be
built. First ball. And whenyou say delivery of the home, we're
talking about a custom home, right, that's correct? Yes, Okay,
got it? And was this acustom home where you got the construction loan

(10:35):
or did you go to a subdivisionand pick a model. No. I
purchased forty acres so I can befrom Virginia to Colorado. Got it.
I hired it for a custom builthome. Got it okay? And you
designed it with an architect. He'snot an architect, basically, he's just

(10:58):
a designer. And so we weretold based on those designs we could change
things as we went through. Thekey point was the structural engineering design which
would allow straight in wheelchair access fromthe driveways and the garage straight into the
house. About these step ups andthings. The builder built the house at

(11:20):
a higher level, so now Ihave to go ahead and come up with
handicapped ramps. And I asked yousomething, Bob, who are you blaming
for this? The builder or thedesigner? The builder the designer is So
my issue is that we have astructural design plan that was signed off by

(11:45):
the county and stamped. The designersdidn't have anything stamped, so it's basically
a guideline to be used. Andwe were told by the builder that we
could modify that as we were goingon, and that happened, but the
basic start of everything went downhill.After the foundation was laid. But did
you notice did you notice as hewas building that it wasn't going to be

(12:09):
on one level as you wanted.We were not here in the state.
We were in Virginia. Okay,so this builder, though, did the
builder assure you don't worry about it? I know you're in a wheelchair and
you need this access this way?All right, let me back up a
little bit. I am not ina wheelchair right now. I'm headed that

(12:30):
way. Surgeries of John Topkins mymilitary service are driving me in that direction.
But I'm not that far off.The builder was aware of the surgery
that took place before the ground wasbroken. He had been aware, he
had been telephoned. I understand that. But is it part of a contract,

(12:50):
Bob, I'm not sure if you'regetting what i'm Was it actually part
of a contract? Wheelchair accessibility?Was it part of your contract? It
was not written that way in thecontract though. Okay. Now you said
he built it higher. What doesthat mean? Higher than the plan specified?

(13:13):
Or he couldn't help it due toengineering concerns, so he built it
higher in that the structural ensuring designpoints out a entry to the house at
ground level. He put it hebuilt it a two step up into the
house. But why did he dothat? Did he just say to himself,
I'm not going to follow the planor was it the way it laid

(13:37):
out with that particular lot? Doyou know it was not the way it
was laid out in the lot.It could have been done flat, is
what you're saying. It could havebeen a straight entry in. That is
correct, and okay, So thenwhy did the builder not follow the direction
of the plan at it? Butthat's where we're at right now. The

(14:01):
builder won't say, and I've beenin the builder simply took it upon himself
to change the entire elevation of thehouse without consulting you. That is correct.
Is that the only part where hedeterred from the plan? No,

(14:22):
the windows are not as dull correctly, so all the debris from outside of
the world comes into the house.Well is the house? Wait? Wait
wait wait, you mean they hedid not seal around the windows properly.
Well, no, they're called themanufacturer says that they are pickle barreled.
In other words, they're bowed theway they're bowed in so that they allow

(14:43):
the debris from the outside to getinto the house. Why are they bowed
matter? Did he try to fit? Did he not make the openings big
enough? No, the openings arebig enough. It's just that they were
not adjusted properly to fit properly.So you have a number of problems with
this house. I mean, whatdo you want at this point? When

(15:05):
did you move in? We movedin in July of twenty nineteen. Oh,
Mike Well and that he'd be outof time for a lawsuit. Wait
a minute, Wait a minute,wait a minute, No, no,
no. Three years ago I enteredin with an attorney, a legal firm
in Denver to go ahead and startthe process delayed by the defense side have

(15:31):
pushed this out a number of timesfrom the court bait. We were forced
into arbitration. I sat there fornine hours, nothing was resolved. Now
I'm told that the courts are goingto tell us to go back to arbitration
once or maybe twice more time onwho as your attorney? I can't get
Robinson and Henry in Denver? Andhow did you find them for construction defects?

(15:58):
I went online though, and virtinueto reach out to try to find
attorneys that would do this. Areyou living in the home right now?
Are you living in the home rightnow? Okay, Bob, I'm going
to tell you some things based onwhat we've seen over the years. Construction
defect lawsuits hardly ever work because youdon't get your attorney's fees necessarily. Sometimes

(16:25):
you do, but usually what endsup happening, even if you win,
it's a shallow victory. Okay.I'm just telling you the facts, not
my opinion, and usually they don'tpay. Usually. The best thing to
do, though, the best thingto do is to babysit it while it's
being built and stop construction completely beforethese problems occur. But now that they're

(16:49):
there, and you did not haveit, you did not have it periodically
inspected with an advocate, you haveproblems that now have to be retrofixed.
Have you had any kind of estimateson what it would take to put the
house where you want it? Yeah, it will cost more than the house
costs to be built. That doesn'tmake sense right now, That doesn't make

(17:11):
sense to me. Well, that'swhy it is. That the house costs
six hundred thousand dollars to build,it's going to be about eight hundred thousand
dollars to fix. The problems.Okay, well, well, Bob,
Bob, I can't even fathom that. So you're talking about just basically knocking
down the house and start I'm sorry, there's nothing in the world that will
take eight hundred thousand to fix ona six hundred thousand dollars house. Are

(17:34):
they literally going to tear the housedown? That's my request to the courts,
and I'm told that I can't getthat because no, you'll never get
Yeah, you're not. It's notgoing to be eight Bob, Bob.
That might be the disconnect here.I don't think you're going to get satisfaction.
I'm being straight with you, man. I'm not saying the builder didn't

(17:56):
do you right or wrong. I'msaying you're never going to get satisfaction.
No one will ever be made onehundred percent whole with a lawsuit for construction
defects because it'll never be back intime to where you want it. I
think that first of all, toreinstall windows would never ever be eight hundred

(18:18):
thousand dollars. If you bought allnew windows, it wouldn't come close to
it. How many windows in thathouse installed wrong? Thirty one? How
many square feet is this about fortyfive hundred. Okay, so in addition
to the windows, you have theentrance problem, which may not be well,

(18:41):
it'll never be rectified. As faras raising or lowering the house,
that's not going to happen. Whatabout did you have anyone on your side
inspecting this home during construction so thebank would periodically? Do they? No,
they only make sure that they onlymake sure work is done for the
construction draws. But did you actuallyhave someone like the designer or an engineer

(19:06):
or an architect. They should inspecteach stage of the way for a custom
home. Did you have anyone doingthat for you? Nobody came to look
at the house other than the builder, who says you would be the oversight
for the constructor. But that's Draculaover the blood bank. I'm asking if
you had a representative to look whenyou hire a custom home builder, they

(19:26):
don't represent you, they represent themselves. You have to then see what they're
doing before you release construction draws.I don't mean to educate you. I'm
not I'm educating people listening the advocate. The builder's not your advocate. So
at this point, where is thelawsuit? At this point, the lawsuit

(19:48):
at this point is the course arelooking at moving the court date from five
August this year out for maybe Decemberor February of this year or next year.
And you how much are you outin legal fees right now? I
started out with eight hundred thousand dollarsin my investment. I'm below two hundred

(20:10):
thousand. Now I'm asking you howmuch in legal fees have you spent?
I don't know those numbers. Youjust gave me how much three hundred and
fifty five thousand in legal fees?Correct? So you mean to tell me
that you spent over three hundred thousanddollars in legal fees and you thought you

(20:37):
were going to get a new houseor what? What did you think was
going to go on? Do yourealize this guy just has to go bankrupt
and you have nothing? I understandthat. Why would you How much did
you how much did you pay forthe house? Six hundred and fifty thousand,
and you spent another three hundred andfifty on legal fees. You're a

(21:00):
million dollars into this thing right correct? How far are you going to go?
You're never going to be you know, I mean if you called me
for help my help is telling youthe truth. You're never going to be
made whole. Okay, Bob,that's the God's honest truth. You're never
going to be made whole. Thereis no planet, there is no system

(21:22):
of justice, there is nothing inthe law that will make you whole.
You're never going to get your moneyback. Never you even if you win,
you have lost. Your attorney shouldhave told you that. You know,
I don't know how far you wantto go, but you would have
been better off using that three pointfifty to fix the house. Do you
understand that? Yeah, because you'venot heard the whole problem. I have

(21:48):
icing that forms on the walls whenwhen the temperatures get down to zero,
there's an installation that is incorrect,but growth is not installed correctly, water
gets into the house. I can'tcomplete. Okay, think moving into the
house. It's so much more wrongwith this house. Okay, I don't
doubt it. I don't doubt it. Part of that you have to take
responsibility for not having someone advocate foryou to be on site to inspect that

(22:12):
home periodically. Okay, now that'stoo late to go back on. But
I'm just telling you truth here.When it comes to custom homes. Okay,
when it comes to a pre builthome, you haven't inspected, it's
a different story. When it comesto a custom home, you could have
mitigate it those damages by having someoneat site. That's why the courts are
not going to give you a newhome. They're going to lay some responsibility

(22:33):
at your feet for not minding thestore. Now, do I think you
you were victimized? Probably? Isthis a bad builder? Maybe? How
to know how you found the builder? What's the name of the builder,
Jim Gibbs, Jacibbs Construction. How'dyou find the builder? The realtor who
sold us the property? Okay,so you understand. Do you really believe

(22:59):
this lawsuit will go anywhere? Whatdo you think is going to get you?
I'm not trying to make you feelbad. I want to know where
you're going with it. I'm hopingto find some justice in the state.
You're not going to find justice inany state. Do you think you're going
to get someone who's going to sayto you in some dream that you have,

(23:19):
that you're going to be awarded onedamages and legal fees? Is that
what you're thinking? By the waythe contract is written, I get my
legal fees. Okay, I'll betyou you don't. I'll bet you you
don't. Okay, I'll guarantee youyou don't have a contract that says you're
going to get your legal fees.I'll guarantee it without without looking at it.

(23:44):
You send me the contract now.Now, why would a builder write
a contract? Why would a builderwrite a contract saying if you sue me,
you get all your legal fees.Why is that? That's me?
Yeah, well he did. Okay, Bob, Bob, I'm sorry.
You're living in a fantasy right now. You really are, the fact that

(24:07):
you spent a million dollars and youtell me you have a guaranteed contract.
Send me the contract. Okay,let's start there and listen. You may
not like me, so you won'tsend me the contract. But but you
know what everyone else is lying toyou. That's what I'm telling you right
now, okay. And I havea feeling you're gonna be You're gonna spend
yourself into oblivion. We have morecoming up. Hi, Tom Martino,

(24:37):
your troubleshooter three oh three seven toone three talk three oh three one three
eight two five five. Oh,I didn't realize you had video Mark.
That's cool. And by the way, uh listen, I really have to
say this. I want to helppeople, but sometimes it's damn near impossible.

(25:03):
Now, Deputy Doc just texted me. I want to get him on
the air. Call up, Doc, and then I want to see this
guy's well. This guy hung up. He won't give me his contract,
and I'd like to talk to aconstruction defect attorney because I'm telling you this
is happening all over the place.Now. Doc says he sued a builder

(25:29):
and got money and won. I'dlike to know what his issue was.
And I hope this guy's still listening. As I said, people get pissed
off if I don't agree with them. All I'm saying is there comes a
time when it's not worth I'm notsaying it's not worth fighting for yourself,
but you have to weigh the benefitand see what you're going to get.

(25:51):
Now again, Deputy Doc, callme. We'll let you write in.
James has a problem with the twentyeighteen Chevy Silverado. Go ahead, James,
what's going on here? It's acouple of the morning to you talk.
Hey man, what's happening on here? I have a twenty eighteen twenty
five hundred Shitvy Silverado and it hasa knock sensor. It's an emission that's

(26:14):
right, number number. Explain Explainwhat that does, keV. Well,
it picks up on rattles in themotor, will advance and retard the timing
based on you know, paying oranything like that. And that that's because
of the various qualities of fuel madeexactly yep. Okay, So keep going,
sir, okay. I had allthe vowels replaced in that motor.
I don't injectors or whatever they callthem in the diesel there. And that's

(26:40):
what happened. After I drove thevehicle the truck for thirty miles, the
engine light came on a trouble shot. It was a knock sensor. Took
it back to the dealer. Thedealer cannot get the part because the manufacturer,
General Motors cannot won't have it thoseparts back in until September. They

(27:00):
told me I could go ahead anddrive a car, but you're going to
lose power and you can cause damageto the engine. Yep. So what
should you do? Well, it'sunfortunate, but we do run into that.
And when there is back orders.You know, there's nothing drive They
really shouldn't drive it, you know. But yeah, so what do I
do? I parked my vehicle forthree months? I mean yeah. Unfortunately,

(27:21):
that's where we're at. You know, this has happened to a lot
of people since COVID. We neverused to hear about this, and I
can't believe it's still COVID's fault.I can't. I refuse to believe that.
Well, what do you think itis? Well, it's just short
supply on certain things. I don'tknow why. If there's an issue with
it, they have to redesign itand then come in. Is it just

(27:41):
a knock sensories waiting on? Yeah, that's what that is. Is there
a way to get a used oneor a junkyard? Does that sound stupid?
I don't know. I guess it'spossible. I mean temporarily. I
mean go ahead, they say,tom, is that you can't sensor are
used on that emission control? It'sagainst the law. Yeah, but okay,

(28:06):
yeah, a sensor like that,it's not so the catalytic converters and
things like that. Yes, that'svery specific. But other sensors, No,
that's not it. That's not accurate. Where do you find those sensors
though they're if they're Yeah, that'sthe hard part. I mean, Ken,
do people ever take them off ofcars? Well, you would have
to find a salvage yard that hasseveral of them, and maybe a core

(28:26):
or something they can pull apart offand you know, different things. It
can take a little legwork. Isthe part on order right now? Yes?
It is? Oh my god,and it's a mission sense order And
I'm stuck if that's model the vehiclethe you're stuck there now when you drive?
Are there any driveability problems right now? Are they saying it could happen?

(28:48):
Well, it could happen, andI just bit, what are the
chances of that? Kevin, Kevin, what are the chances of that?
Probably nothing. They're just you know, it's kind of a cya kind of
thing. They don't want you todrive a restricted vehicle because you could possibly
cause some other issues. Yeah,but the chances of ruining that engine.
I wouldn't go to Californian back,but I mean if you just had to

(29:11):
make little trips with it, Iwouldn't be overly concerned. What do you
use the truck for? James?I use it for pulling an RV.
Oh god, that could that couldbe a big problem. You're right,
and they're saying how long is itgoing to be? Who close to the

(29:32):
latest would be probably around September whenGeneral Motors supplies there. If this was
a newer truck, I'd sue theirasses, I really would. But on
a twenty eighteen, I don't knowwhat you do. Unfortunately, it's too
common. I mean, we raninto rack and pinions on later model cars

(29:52):
that James, I know you don'twant to hear this, man, but
I really suggest, I, really, honest to God, would would check
junki arts and just I don't carewhat they say. I'd see if you
can get a sensor that would atleast work, and and then and then
when the new one comes in youcan always do it. But that's what
I would do. I don't thinkthere's anything we can do to compel the
manufacturer to make parts that aren't made. They're they're probably they probably have them

(30:17):
a production run scheduled, or they'redoing production runs. And Kevin's looking it
up right now. You can keeplistening if we find anything, but he's
going to be looking and it's nr X two sensor n r X two.
We have more coming right up.Hi, Tom Martino, your troubleshooter.

(30:41):
Three oh three seven one three talksseven one three eight two five five.
I got to take some calls.I want to talk to deputy doc
right after the break. Okay,but but uh, Stacy, what's going
on? Stacyran? Hey, what'sgoing on? Okay? So I am
going to a divorce and I wentto divorce Matters on May twenty seconds.

(31:02):
Yes, I'm an amicable, moreperson. I've lost. I lost my
child five years ago. He wasthirteen, so I think no, wait
wait, wait, when you sayyou lost a child, do you mean
like lost a child in death?Yes? Yes, sir, Oh my
god. So I was referred toyou from one of your best friends,

(31:23):
matter of fact, David Blake.Yes I know David, and uh yeah,
me and him are real close aswell. And he said no because
he was with me at the timethis occurred. So what's going on now?
Hold on? What is divorce matters? Is that an arbitrary what I've
heard of it before? What isit? It gives a mundo legal services?

(31:47):
Like if they do certain things theypay you. Is you give one
retainer fee and they just they takecare of that and they try to get
it all in that and it's calleddivorce matters. Yes, sir, okay,
and tell me what's going wrong.Do you have a problem with divorce
matters or with your ex? What'sgoing on? Well, the X,

(32:08):
you know, I'm taking care ofthat, But divorce matters is what did
me wrong? Well? How didthey do you wrong? What's going on?
I paid the two thousand dollars retainerfee me and David. How much
was it? I'm sorry? Howmuch? Again? Two thousand dollars?
Got it? Okay? And theywere supposed to foul my smorn affidavit?

(32:31):
Am I all of my fouling financialdocuments? Well the next thing, I
know, just last week she dropsit. Do you mean she said,
I'm not gonna I'm not going totake your case. No, is she
going to give you a refund?No, they're refusing. Wait a minute,

(32:54):
we got to explore this. Holdon, she said, we're dropping
you, but they're going to keepyou your money. I don't even understand
that. Hold on, and we'lltalk about that coming up. I'm Tom
Martino. We also have shared anauto tech in the House, Kevin Colkin,
stick around, Yeah, ripped news. You need advice so you don't

(33:21):
have the come running just as fastas we can show. Shooter's gonna help.
Come man. This is the TroubleshooterShow. No Tom Martino, Hi
Tom Martino here, Welcome to theshow. We are here solving problems,
answering questions, taking adplanks, andmaking your life just a little easier.

(33:44):
Kiel and Park are a state planningattorneys. This are brought to you by
kielan Park LAWKP dot com. Theydo flat rate pricing. They talk to
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you prices. It's really a greatway of doing business Law KP dot com.
All right, so Deputy Doc,I wanted a touch base with because,

(34:04):
Deputy Doc, we were talking abouta lawsuit. This guy spent three
hundred and fifty grand suing someone ona six hundred and fifty eight thousand dollars
house or something. He's into italmost a million dollars now, and I
say it's not going to it's notgoing to pay. Deputy Doc. You
said that you want sue a builder. I want to be fair here to
that guy. You said you sueda builder, and how did you get

(34:27):
attorney's fees? Well, you mentionedScott, he's the best. Did you
use Scott Sullen? Of course wedid, Okay, he is the best.
By the way we got I like, I said, the house course
six fifty and we got about fourhundred thousand dollars in repairs and Scott got

(34:51):
his attorney's feet paid for. Andwow, but the contract, I've never
heard of a contract for building ahome where they guarantee you attorneys fees.
Why would any builder ever do that? He said, yeah, it did.
And I said, you mean abuilder actually put in his contract that
if you assue me, you getyour attorneys fee. Well, what moron

(35:12):
would ever do that? It probablysaid prevailing party, you know, Yeah,
it wasn't. It wasn't in thecontract. All I know is that
we contacted Scott and he took careof everything and he got his h he
got his fees paid. How badcan it be that you had to go
after a builder for four on asix hundred thousand dollars house. You go,

(35:34):
you go after four hundred thousand.How the hell did that happen?
It was amazing to him. Whatthey what they tried to hide and the
inferior work that was performed. Iwish he would have hired Scott Sullen.
Let me give you an example.In our kitchen, we had, you
know, like everybody else, planningto countertops, and the floor was bowed

(35:57):
and so when we looked underneath,they had an insufficient uh was still girder
underneath. And if they had justput the right still girder, they wouldn't
have had the problem. But theyput an undersized still girder which allowed the
floor. So they had to digunderneath the house and replace the entire I

(36:21):
beam. Yeah, I'm going I'mtelling you, man, but you found
the right attorney? How'd you findhim? I forget how how we were
we were, I don't remember whatthere. I think he's just I just
think he's known. I think everyevery time you mentioned construction defect, they

(36:42):
talked to him. Thank you,Doc. So Doc did get attorney's fees.
I guess it is possible, butI don't know if it's built into
a contract. Hey Stacey, Ithink what Mark said is probably right.
It's it talks about prevailing party.Hey Stacy, what's going on now?
This divorce. Let me get thisstraight. You're going through divorce and you
went to a place called Divorce Mattersand you paid them a two thousand dollars

(37:05):
retainer. What were you supposed toget? Now? Were you actually hiring
an attorney or is this a placethat helps you do things yourself? No,
I was hiring an attorney, butshe didn't do any work. Her
name was just said I'd be givennames. I don't care. You just
said divorce matters. Now, isthis her law firm? No, it's

(37:27):
it's three divorce matters in our area. And her name is Catherine Kendricks.
They're in Greenwood Village, this particularone. Okay. She said she was
going to be my attorney, andbut she would have the paeralegal do most
of the work. And I said, okay. She said, well,

(37:49):
what did they do wrong? Let'sget to that part divorce matters in Greenwood
Village. What did they do wrong? Okay? Number one, those weren't
affidavit that they filed with the financialdocuments. They didn't put anything. I
had to bring all my financial theydidn't put anything correctly on it. Nothing

(38:09):
correctly. Then they also didn't fileany emotions because my husband is very abusive
and I was telling her what wasgoing on, and she never filed emotion
for him to be removed to helpme. He actually abused me in front

(38:32):
of the exfinity. Gentleman, Well, I will say this, okay,
listen to this one. Divorce indivorces, believe it or not, they
don't care that much about that partof it. Now, that's a crime,
but in divorce it doesn't usually weighinto anything when it comes to division

(38:52):
of property or anything like that.Right, she didn't even do that part.
Nothing was done on this app Sois your divorce Let me ask you,
this is your divorce final? No, it's not because of her.
Where are you in? Where areyou in your divorce? Right now?
When did you actually file? Ididn't file. My husband filed on December

(39:17):
twenty fifth. His attorney's on Christmas. Your husband filed for divorce on Christmas?
Yes, sir, what a delightfulperson. Yeah, he's a narcissist.
Well, hold on, so hefiled on Christmas of twenty three,
Yes, of twenty three, andyou're not divorced yet, So what has

(39:38):
to be done? Where are youright now? We're right now in the
mediation stage. But since she justdropped my case last Friday through an email.
She sent me an email and whydid she drop it? Why did
she drop it? She said,because her and I had we couldn't have.
We didn't get along. I nevertalked tour she I think she was

(40:01):
intimidated by his attorney because the firstemail she ever sent me was his attorney
is going to be very challenging.Well, what do you what do you
what do you really want right now? Let me ask you that back.
I want my money back, becauseshe said she was going to help me,
and she sent me an email sayingthat when she did drop it,

(40:24):
I mean I thought she was goingto go to mediation. She set up
the mediation date for me and everything, but she dropped it. And now
I have to get another attorney.Okay. So, and she's going to
probably say that she did two thousanddollars worth of work. Did you actually
get billed against that retainer where youcan see the invoices? No, well,

(40:52):
she didn't do two thousands. Shedidn't do well. They were still
acting for seven hundred and eighty sixfor this month. Stacy. There,
I'm I'm not saying she did Iam telling you that you can eat up
two thousand dollars in fees in notime if she scheduled stuff or on the
phone, if her assistant was onthe phone, it's going to be very

(41:14):
difficult to get money back unless,well you can if she didn't keep records.
But if she has detailed records asrequired by the Bar Association. There
is something called the Fee Dispute Committeewith the Bar Association, and if you
put in it's mandatory they have togo through it. They have to go

(41:36):
through this arbitration. If you putin a complaint with the Bar Association,
they will have to do it.And if I were you, I would
I would do it. I mean, in other words, you need to
call them and find out about filinga complaint. It's called fee dispute committee.

(41:58):
That's what they do. Okay,Tom, I know they didn't put
in any of your information because shealso let me know that if I didn't
act on this within the next fewdays, that they were going to shred
my file. Win Well, okay, hold on a second. When was
the last time you heard from them? Uh? Yesterday, I was sent

(42:22):
an email saying that they talked tothe management of divorce matters, and they're
not going to refund me anything,even though I just paid five hundred extra
dollars last week. Okay, wellthey don't have to Okay, don't talk
to them anymore. You need tofile. I'm serious. This is the
only way this is going to work. The Colorado Bar Association, they have

(42:47):
a system. It's called the FeeDispute Committee or the legal Fee Arbitration process.
You send it into them and thenthey will take the next steps.
Then someone reaches out to you andgets information, and then they appoint a
committee or a hearing officer. Theattorney must take place. The attorney cannot

(43:13):
ignore this. So I'm just tryingto get you a phone number here.
But it's absolutely positively where to start. I'm not telling you that we won't
help you, but I think allthat's gonna happen is I know what's gonna
happen. She's gonna say, well, I did the we did the work,
right, we did the work,and then you're gonna say, no,

(43:34):
they didn't do the work. I'mtrying to find the number. I
have the website here, but forsome reason, they don't have a phone
number. But we'll find it foryou. It's called the Legal Feed Dispute
arbitration with the Colorado Bar Association.Let me find out. I'm trying to
find this damn number. Yeah,hold on, legal feed dispute, that's
all. It is a legal feeddispute, and damn it, I can't

(43:59):
believe it. Have their number ontheir freaking website. I mean, they
have everything else about it. Butlet me see if I can get one
door. In the break, I'mTom Martino. We have more coming up.
Hi, Tom Martino, Stacy.I found a number for you,
and if you call them, they'repretty good. It's called the Legal Fee

(44:20):
Arbitration Committee. And here here yeah, here's the number. This is just
for the legal fee part, notfor the general Colorado Bar. It's three
oh three eight two four five threeone nine. How does that work?
Do they have any real teeth?Of course they do. Oh, absolutely

(44:42):
positively. The attorneys must to maintainmembership in the Bar Association, which is
mandatory. They must submit to arbitration. They must got it. So you're
gonna you know, you'll get attentionon this one. Now. They may
not take the complaint over the phone, but that's where you start, and
they'll tell you what to do.Let us know what happens on this,
because really they have an obligation tolet you know where every penny went on

(45:08):
that. Okay, I want togo to people who've been waiting. Okay,
thank you, Martha. What's goingon with your LG dishwasher? Hello
Martha? Hi Tom, how areyou good? What's going on? Okay?
Back in March, and I'll keepthat part short, my old dishwasher
broke down. They sent parts,they never showed up to fix it.

(45:30):
Now, who's they? Who's they? Hey? Sorry, LG? Okay,
and they I was talking to agal from the presidential team and she
offered me a pro rated figure fora new machine if I bought it through
LG. Now, let me askyou something. Why did they send parts?

(45:51):
Did they send parts and they toldyou that, oh, don't worry
about it, we'll have someone outthere or what well they did? Was
gone for a month. So Iset up an appointment for when I got
back the parts for the old machinewere delivered. They set up two appointments
and never showed okay, no nothing. And then she this Sharnee Scalp,

(46:14):
told me they have nobody to fixit, which is why they offered me
for a new machine. Okay,they offered you money. So where do
we stand on that? The newmachine was installed June fifth, Oh uh,
and I love it. I meanexcept when I ran it. A
few days later, it leaked onthe lower right hand corner out off of

(46:36):
the door. So I called LGand they said, well, let's troubleshoot
it. And I said, no, I've had it a week. You're
going to come fix it. Buthold on, is it leaking at the
door or underneath? Can you actuallysee the leak coming out? Yes?
I videoed it. Okay, thissounds like a door seal. It sounds

(46:57):
like a simple It could be somethingsimple, but I've only had it a
week and I'm not gonna She wantedme to shut off the electricity and pull
a face plate off. Yeah Iknow, I know. Yeah, I'm
doing it. So where do westand? Okay, they were She told
me that of they have Sears comeout to do the repairs. You know,

(47:22):
that's who they sent. First.They set up an appointment. Sears
got a hold of me, setup an appointment for June twenty fifth.
Okay, yesterday, I think itwas. I got an email or yeah,
the twentieth. I got an emailfrom Sears. My appointment is now
the twenty seventh, because the twentyseventh of June because parts had to be

(47:43):
ordered and they haven't even been out. They're probably getting a door seal.
I don't know. Do you thinkthey're just do you just think they're just
bsing you to put you off?But they only put you off a day?
Right? Uh? Just yeah,just two days? And I don't
care about that. But with theproblems I had before, their windows are
eight to five, so I haveto sit here for eight to five each

(48:07):
day, and I never they don'tnarrow it down. So right now though,
it's on June twenty seventh, right, correct, Yeah, what do
you want right now? I wantthem to come fix the darn thing.
I know, but it's the twentyseventh, so we're talking about a few
days. What do you what wereyou hoping we could do get them there

(48:28):
quicker? You know? I don'tknow. I just I guess I should
just wait and see if they actuallyHow much did you pay for this dishwasher?
The the old one altogether, thenew one altogether was one thousand out
of pocket? What did you know? I'm trying to figure out what you

(48:50):
paid. I paid out of thepocket three fifty seven seventy and what did
you pay for the first one?The first one was the old one was
one ten? How old was it? Two years? See that does okay?
So you paid in two years ortwo and a half or whatever,

(49:14):
you're looking at thirteen hundred bucks.I mean, come on, this is
ridiculous. Well, and I paidfor a three year warranty. They had
a deal, and I paid forinstallation and haul the old one away,
and they're nikolin diming you. Theyshould come out and fix the damn thing.
Now, what makes you think they'renot going to come out and fix

(49:37):
it because of what they did withme on the old one. I never
showed up the other time. Okay, they never called. Here's all I
can say. Here's all I cansay. I promise you. You know
we're so close it's not worth takingaction right now until they don't show up.
If you get delayed again, I'mgoing to mark this down and I'm

(49:58):
taking notes. It listens. Seriously, if you got to call us back
one way or the other, pleasebecause I'm marking it down, and then
we will help you take action orwe can help you, really we can.
But but it's so close right now, Let's just see what they do.
You've been very patient, but man, you deserve I don't know,

(50:19):
you deserve better service than this.This sucks. This sucks, all right,
call us back. I have itwritten down here. Three oh three
seven to one three talk seven onethree eight two five five. Ken's got
a comment on electric cars. Isaid, I was going to mention something
about EV's because it is car Day. One thing I wanted to mention Mark
that I love EV's. But onething they don't tell you. It eats

(50:42):
tires alive. By the way.They make now special EV tires for EV
vehicles, but still they're very expensiveand they eat them alive. Go ahead,
I'm gonna go ahead. I gotthirty thousand miles on mine. We
just replaced them on the Tesla thefirst time. Thirty thousand miles. Well,
you got more than anyone else,because usually the first set of tires

(51:05):
last twenty thousand, and then thesecond then you get EV tires, but
your model as probably I got theexact same ones I had, just for
that reason. I was like,I cannot believe I got him. Now,
I'll say this, I probably shouldhave replaced him, you know,
four or five thousand miles ago.I went below two thirty seconds. You

(51:25):
know, Firestone has one that theyguarantee for fifty thousand miles on an EV
guaranteed. Yep, and uh we'rehaving that done. Ken. What is
your comment? Hey, good afternoon. I'm a listener of you, Yes,
sir Brown, Yeah, I'm goingto pole star to you. I

(51:50):
Boughty December thirty first of twenty twentyone as a toy either cars of Corvette
C seven Stingray and I enjoyed myPolestar are but and I don't mind some
of the costs the electric cars.Uh, this this insurance is outrageous.
I was paying five hundred dollars everysix months for my Ford Edge SUV and

(52:13):
that has risen to twelve hundred andninety six for the line. Why why
why would they charge more for anEV because of the battery that the experience,
the experience on damage has become areal issue with the EV cars.
If there's a wreck and the batterygets damaged, there there they the insurance

(52:35):
companies are are just they're they're they'retotally in the cars totally. So do
you like the pole Star by theway, Ken or Ken? Do you
like the car? Yeah? Ilike it because it's you know, it's
in the it's in the vernacular ofa Vovo, because it was really originally
designed the Vovo owned pole Star.And I like the large tires. I've

(52:57):
done twelve thousand dollars on it intwo and a half years. The tires
will go thirty at least. AndI like the handling. It's a nice
car. It doesn't look like aTesla, and that's another reason I liked
it. But I rented one inWest Virginia at Christmas one year, and
I liked it so much, Andbefore I left, I had made a
contract with a dealer in Tampa,Florida to buy one when I got back

(53:17):
on December thirty first. So yeah, I like the car. Thank you,
Ken, I appreciate that. Listen. One thing though, that really
bothers me about EV's resale stinks.You lose a ton of money unless you
keep them. I can't imagine.I can't imagine having another car. Man.
I will say this. Tesla punishedme last week. I was texting

(53:42):
on my phone while I was inautopilot, and it took away autopilot for
a week, and I how didI know? How did it know?
It's got to be that camera that'skind of facing you know, the driver
and the passenger in the back seat. But it knows. I mean,
I can be like looking out thewindow and stuff and it really doesn't care.

(54:05):
But if you pick up your phoneand look at your phone or look
down, the damn thing knows you'reon your phone. Oh my god,
and you got more free. Theygive you three strikes. So the third
strike, I was out and theypull autopilot for a week. I'm not
kidding. They literally pull it andthere's not a damn thing you can do
about it. Denverregen dot com isnow doing hair restoration as well as of

(54:30):
course stem cell therapy, n SemaglueTide, the weight loss drug, for
two fifty a month. Compare thatto twelve hundred a month for the name
brands. That's Denverregen dot com,Amazon, Hey, American Restoration twenty four
to seven is the place you wantto call if you have a fire,
a flood of broken pipe ash ashesfrom a neighbor's fire, or whatever it

(54:51):
is. They can take care ofit. Smoke damage, maybe you discovered
black mold, or you have asbestosin your home, or even a rental
that had a meth lab. Iswear to you, whatever it is,
American Restoration has the knowledge, knowhow, the experience, and they can
work with insurance companies and they dothe job the right way. They get
rid of dangerous substances right away andthen help you rebuild to the extent you

(55:14):
want. And I say that becauseyou're in control at all times. It's
not a runaway freight train that justbuilds the hell out of you and then
expects your insurance to pay. They'renot dishonest. In fact, they're one
of the few really good companies inthis space. American Restoration twenty four to
seven. That's eight three three sevenam rest eight three three seven am rest.

(55:42):
Hi Tom Martine, your troubleshooter atthree three seven one three talk three
ozho three seven one three eight twofive five. I really think evs are
great options. I do just becauseof I think there's no maintenance, virtually
no maintenance. Really, you havetires, but not a lot of maintenance.

(56:05):
Now, one thing that I almostzero breaks, I mean the brake
pads on. Most of these shouldlast got one hundred thousand ees. That's
what they say. That's what theysay, But there's no maintenance. I
mean, really, I can't stressthis enough. Man. I know you
guys don't use yours, but theautopilot is just a game changer. Man.
It works so well. It's scaryit does. And then you know,

(56:31):
I was with Bonnie. We werein a parking lot and he did
the summons. No, it's crazy. It pulls out of the parking space
and comes up and gets you thatscared of me. I always wanted to
a fuller I understand when I'm onautopilot cruising down the road, you know,
you have to pay attention. Yougot to keep some kind of weight

(56:51):
on the wheel and other stuff.And I get that. I'm in control
of the vehicle. So if Idid get into an accident, I can't
blame Tesla, you know what I'msaying. But when you use summons and
you're not even in the damn car, what ends if it runs over someone?
Is it still you as the driver? Well? Or if it let's

(57:14):
say you were using summon, youwere summons to it to come to you
and it freaked out and went reallyfast. You're right, I don't know
would that be would that be Teslaor you? I'll bet you they would
sue both. I mean, youknow, anyway, let's go to Let's
go to Kim. Kim, what'sgoing on? Hello, Hi Kim.

(57:36):
What's happening about my twenty nineteen thatwe talked about? Ralph toomp? Oh?
Did you call once before? Yeah? Oh, I probably talked to
Mark. Okay, Mark, doyou remember this, the Honda pilot?
I need a little more. Goahead, that's okay. I have a
totally separate question I wanted to tell. Okay, Kevin Kevin, but he'll

(58:00):
be right back. So what isit? We'll get it, get you
an answer. Okay. So mydad actually used to own an auto shop,
and so he always helped me outwith my vehicles. He's no longer
here anymore, so I was lookingat Kevin for advice. So my twenty
nineteen hundred pilot has two hundred andall seventy thousand miles on it. What

(58:22):
are you kidding me? You havetwo hundred and seventy thousand miles? Yes,
holy crap. Okay, those Hondascan rack him up. Man,
So with that being said, Ihave kept up on all the maintenance.
Every time it's needed something, Ihave it written down from when I've got

(58:42):
it, so everything is up todate. I recently went in and had
Sheridan fix an oil leak. Ithink I had a water hump leak or
something like that, and they didthe tiny belt. It wasn't due,
but they're like, we're in hereas we'll do it now. Okay,
cool? Well you sure it wasto do it two hundred and seventy thousand

(59:04):
miles. So Sheridan Auto Tech hasbeen maintaining this for you since I moved
back from Canada, since you movedback from Canada. A Honda Pilot with
two hundred and seventy thousand miles,Kevin, Oh, it's possible. Sure,
Holy crap. And you did atiming chain what else? Or belt?
What else is going on? SoI've got a powasteering link two that

(59:24):
they said I don't need to doright away, but it's a situation I
need to do. Here's my longstory short, I cannot afford a car
payment. I wanted this Honda Pilotto last week forever. I mean,
I know that that's not reasonable,but as long as possible. You did
have a guy on your show thatsaid he had a toyot or four runner

(59:45):
that he turned over. Do youremember that? You mean when you say
turned over, you mean a millionmiles or you mean one hundred thousand?
No, a million? He saidhe went over nine nine nights. Wow,
Oh my god, I remember themgoing pretty high. Anyway, So

(01:00:06):
where do you stand right now?You want to make this last? You
had the timing done, You neverhad a transmission or anything any major work?
Right? No, I haven't hadanything major. And I've just been
keeping up on the maintenance. Soare you. And you've you've never missed
maintenance, right, No? Never, never? Wow. And that's the

(01:00:27):
best thing you can do, isthe body in good shape. Oh,
it's great, it's great. Imean I've had people in my car like
wow, Kevin, there's no reasonwhy, seriously, there's no reason why
that could not last her. Anotherone hundred thousand miles is very easily,
I mean, And it's luck atthis point. You know, she's done
everything right all the way up tillnow, and now it's just you got

(01:00:49):
to get a little lucky. Okay, Yeah, that's what wonder here's the
deal. Oil oil oil changes areso important transmission stuff. But you been
doing it and if you keep itwith Kevin, they'll tell you what to
do and when to do it.Kevin, what kind of stuff do you
have with the longest, let's saysome of your customers. If you look

(01:01:09):
at your bank of customers thousands,who do you know that has really high
knowledge on their cars? What comesto mind? Because you must note it
when they come in and say,wow, yeah, and fat one guy
I think he was on the referlist a Diesel dots truck. He had
six seven hundred thousand miles. Nowthat's a Diesel, right, I know,
yeah, that's one. But yeah, Toyota's I mean three four hundred

(01:01:31):
thousand. Yeah, oh wow,some volos now, Kim. What I
would do if iru is I wouldscuirrel money away before you need to,
because eventually you are going to eitherhave to do a repair or you're going
to have to buy something. Yeah, I've make enough to do it right
now. But yes, but yeah, but even no matter what you squirrel,

(01:01:52):
I mean, you're you're going tohave to eventually face it. But
you could keep this another one hundredthousand miles. I mean, Kim,
how many miles you put on it? Let's say in a year? Ummmm,
thirteen twenty six. Oh well,I don't know, I don't know,
I don't know not much. Didyou have this from New? Did

(01:02:14):
you? Did you have it fromyou had it from New? Well,
then it's not hard to figure outwhat your average is here. You had
none. I have a new job. I'm only like and it's I work
for a school. So school aboutSo it's only ten miles or ten minutes
away. Okay, So divided byfive I'm just going to do a rough
estimate. So you put about fiftythousand, about fifty three year Oh no,

(01:02:39):
not even that. Well then Ijust divided the five year old car
by your mileage, and that's whatit came out to. Yeah, I
took I took your two hundred andseventy thousand miles divided by five years.
Oh yeah, no, my my, this taste over the years as Okay,

(01:03:02):
So let's put it this way.If you take care of that,
Kevin saying, another two or threeyears with no problem. You know,
at your current mileage. If youput less mileage on, maybe four years.
So oh, it's a lot last. It's a lot less, so
good good. All right, stayin touch. We thank you very much,
and you're doing it all right.That's what counts. You're doing it
all right. Coming up twenty tenChevy Malibu as some engine questions we have

(01:03:27):
more right after this. Hi,Tom Martino here Kevin from Shardan Auto Tech.
Rick, what's going on with yourtwenty ten Chevy Malibu, sir,
Good morning, Tom, Thank youfor taking my call. Long time listener,
Thank you man. What's going onthis call is really Kevin, Kevin,

(01:03:52):
I don't really have a problem onn nolibus. The question I have
is I was watching a YouTube ScottieKilmer on YouTube, and he was talking
about how there's Harley or there's usedto be hardly any tolerance in between the
pistons and the rings and the sleeves. It used to have to take a

(01:04:13):
mallet to get the piston down inthere. But nowadays the manufacturers, uh
he was saying that you don't needa mallet, you can just push it
down with your finger, piston inthere. When when they're manufacturing, I
was wondering if that was correct.Yeah, the tolerances are tighter, and
you know, but yeah, Imean it used to be tighter, you

(01:04:33):
know, but the little higher compressionthere, they're still there. They're pretty
tight, they are. Yeah.Now I was told that that they made
them looser because they took the lubricantthe lead out of fuel. That's part
of it, and then carbonization andstuff. Well, what was the you
having issues with it or no,I'm not having an issue. I was
watching a video on that. Itwas like I was saying, But what

(01:04:55):
led me to that was, Uh, the gasoline additives are putting. And
I've heard you say numerous of times. BG products is the best on the
planet by far. Yep. Yeah, And I was wondering, can somebody
can that be overdone to where youcan actually do damage to an engine if
you put too much of BG productsin your vehicle. No, no,

(01:05:18):
because it's just a super lubrican.So less and less friction can never be
a bad thing. Okay, Soputting like two cans or three cans in
a sixteen gallon tank of BG fortyfour K, that's not going to do
any damage. There's no reasons.You're just wasting money. Yeah, there's
no reason to Okay, war doesn'tdo more? Hey, I thought you

(01:05:41):
meant more often, that's fine,but to do to do multiples of it?
Yeah, there's no reason just defeatingthem. Yeah, okay, that's
that's kind of where I was going. I was like, what would happen
with today's engines if you put morethan what was recommended on the can to
put in there? That was acuriosity question. Well, I mean,

(01:06:01):
technically you don't want to dilute oiltoo much. But on that topic that
he has about additives, what ismarvel mystery oil just bowl crab? It's
it's basically special That was my nextquestion. It's it's basically transmit detergent oil.
It's a lubricant and it's a highdetergent, so it's kind of like
that, but not as good.And then what about STP. Remember it's

(01:06:26):
just an oil thickener. It's likemotor honey STP. It just comes out
in a glow. All of thatis just to try to increase lubrication.
That was to increase viscosity so youwouldn't burn oil. Okay, yeah,
and then the Marvel was to increaseengine lube. And yeah, but the
BGP does more. It does that, plus it does has a super lubricant

(01:06:48):
additive plus detergent or something. Yep. Yeah, okay, and that's why.
And it's good for fuel injectors andall that. They have different products
for different situations. Yeah, differentengines everything. Yep, thanks for calling
man, appreciate it. You know, what do you think of American engines
versus Japanese. Japanese haven't beat everytime. They haven't beat every time.

(01:07:15):
What about German? The engines aregood, the other stuff's over engineered.
So American versus German engines German?Yeah, Americans are last in there.
Really. Yeah. We have morecoming up on The Troubleshooter Show. Three
oh three seven one three eight twofive five. Yeah, ripped up news.

(01:07:39):
Don't need advice, so you don'thave come running. Just as fast
as we can. Shooter's gonna helpcoming. This is the Troubleshooter Show.
No Tom Martino, Hi Tom Martino, Your Troubleshooter. Three oh three seven

(01:08:00):
to one three talk three out threeseven one three eight two five five.
Welcome to the show. I'm TomMartinez. We have a lot to talk
about today. One Clear Choice GarageDoors will come to your home and tune
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(01:08:24):
dot Com the only people to callfor anything to do with the garage door,
including all brand new doors. OneClear Choice Stores dot Com. In
fact, all of their prices areon their website, the only company that
does that. Seven to zero threeseven zero thirty nine eighty seven one Clear
Choice Doores dot Com. Hey,Andrew, are you the one that's been

(01:08:45):
emailing me? I think you areright yea, Andrew, because I want
to. I wanted to analyze thiswith you and talk to you because I
had a lot of questions about it, and I thought it'd be better if
we do it on the air,because I think a lot of people run
in to this issue when it comesto ensuring stuff that you move. A

(01:09:06):
lot of people buy insurance. Somepeople just don't buy it. And if
you don't buy it, the mandatoryinsurance for interstate moves, not in tra
not inside states, but from stateto state, the only thing you get
is sixty cents a pound and itdoesn't cover anything. But some people choose

(01:09:30):
when they're doing local moves and interstatemoves. They choose extra insurance. And
I've always told people the insurance youbuy is a contract. That's what's covered,
not what they tell you, notwhat they text you, not what
they email you. Now, ifthey do email you or text you and

(01:09:55):
lie to you about the coverage thatyou actually bought, that's a whole separate
issue. That's called kind of likefraud in the inducement. They told you
a lot to get you to buysomething, and that's a whole different issue.
But even after you prove that,that is a whole separate issue than
getting the item that was destroyed replaced. So, in your case, explain

(01:10:18):
the insurance you bought, because whatI'm reading, I don't see a policy
here. I just see some paperworkyou have, but I don't see a
policy. Help me out here,correc So everything that I have sent to
you is every single document they everprovided me with with. So when they
told you that you were buying insurance, what did you let's start here,

(01:10:42):
why what did you pay? Fivehundred bucks? I paid one hundred and
seventy five dollars and the according tomy contract, word for words, Tom,
I accept equal to the replacement costsof loss or damage goods. I
declare a total replacement val you ofthe shipment to be five thousand dollars or
a minimum of six dollars per poundtimes the weight of the shipment, whichever

(01:11:04):
is greater. I understand that totalreimbursement for loss or damage good so I'll
not exceed this declared value of theshipment. I understand failure to disclose any
article valued a greater than one hundreddollars per pound may limit the carrier's reimbursement
liability to this maximum per article.That was the definitions and the information provided

(01:11:26):
to me for the additional insurance.And that's very very clearly put. And
that's what I read. But nowherein that see when and that that is
exactly let me I'll look at itagain. Where you you declared that that
you you summed it up fine perfectly. Anyway that thing that you signed,
you did send that to me rightthe what I did. Yes, okay,

(01:11:48):
well I believe you so, soanyway that nowhere in that document do
I see And again, my purposeis not to try to not help you.
My purpose is not to try toprove your wrong I'm trying to find
stuff here to get some teeth.But that doesn't tell me that if something

(01:12:10):
is destroyed that's an antigue that theysimply have to replace it. It it
It clearly doesn't say that. Sothe thing that was destroyed were glass shelves
in a cabinet, right, thatis correct? Yes? And it was
a and you're telling me it wasa one of a kind cabinet, is
that? Right? That is correct? So the shelves within the cabinet,

(01:12:35):
the original ones that were destroyed,were custom created with custom ground grooves and
intricate design work within the glass,which nobody can ever recreate anymore. And
right, but you understand that.That's so, what is it? What
would you say that item is hold? That whole item is worth if they

(01:12:56):
destroyed it. I know when mymother and I'll purchase that entire cabinet.
Well, tell me what it's worth. She paid over twelve thousand dollars for
it, Tom And okay, butwhat would you expect based on the insurance
you just read me? What wouldyou expect them to pay if the entire
unit was destroyed? Well, basedon what I read, I would expect

(01:13:21):
five thousand dollars since that was themaximum coverage I took out. No,
and that's not what you read.See, that's where we're having this disconnect
again. I cannot find I mean, I found everything you sent me,
but I cannot find that one thing. I understand, I understand, I
understand. I'm trying. You sentme three attachments, and not one of

(01:13:41):
them is that declaration of what youunderstand that I can find. I mean,
I would That's why I'm depending onyou to read it because I can't.
I'm looking here and it says itsays all my sons moving a mover
is not permitted. Okay, amover must include you should be aware.
But I acknowledge. I don't seethat one that you're reading. Where is

(01:14:01):
it? Where is that thing you'rereading? Where did you get that has
been section eleven of my Bill oflanding contract? Well, you see,
you didn't give me anything that haseleven sections. That's my problem. Yeah,
hold on, hold on, holdon, Yes you did, Yes,
you did, hold on? Maybewell no, hold on, I
underst here it is here, holdon, hold on. He would have
to declare that that's valuable, wouldn'the not just alone? I agree,

(01:14:25):
to minimum. Yeah, reimbursement oflost damage goods, right, yes,
Okay, And it says here Iaccept reimbursement equal to the replacement costs or
loss of damaged goods. But itsays that the entire shipment will be five
thousand dollars a minimum of six dollarsper pound times the weight of the shipment.

(01:14:47):
But here's where it gets into thatitem part, the part you read
about they have an option to goper pound for an individual item. I'm
just trying to find what are theyoffering you. They offered me sixty dollars,
and that was to cover the replacementcost of bare, basic cut shelves

(01:15:14):
that are not anywhere near the qualityof the originals. See what would it
cost to get the right kind ofshelves. I know you're saying you can't,
but you got to, because there'sno way in hell they're going to
There's nothing in here that says theythey owe you five grand for an entire
shipment or the price per pound.But there's nothing in here that says one

(01:15:34):
item will be five thousand dollars.Correct, and that that is understood.
So to replace the original I couldn'ttell you. No company in the metro
area could even give me an idea. What do you want? Let me
ask you this, what do youwant? What do you want? I
want the cost of the replacement forthe shelves as this first sentence, well,

(01:15:55):
what is how much is the costof the shelves? The shelves?
How much the two that I hadto replace came out to a total of
five hundred and seventy two dollars inchange. See now that doesn't sound unreasonable.
And they only offered you one hundreddollars. Yes, that was after
finally getting in touch with whoever atthe time. Did you ask them to

(01:16:17):
justify? Did you ask them,according to your contract, to justify the
one hundred dollars? I did,And the only response that I got was
a boiler plate response from the claimspecialist saying this was escalated to the review
board. This is final and fulland you have fifteen days to accept or

(01:16:38):
that's it. No actual response,nothing of any sort of actual interaction concerning
this claim. Just copy and pasteboiler plate type responses every single time,
okay, and it says failure todisclose any article valued at greater listen to
this than one hundred dollars per poundlimit the carrier's reimbursement for this article.

(01:17:04):
So, now let me explain thisto you. That's what I was looking
at. How much do those shelvesweigh? I would say thirty five to
thirty eight pounds per piece? Ohthey're that much? Really? Oh yes?
Are you sure that? Are yousure? Thirty pounds per shelf?

(01:17:24):
Are you truly sure of that?I can't weigh them yet until I have
them, but they are Oh no, no, I'm not talking I'm not
talking about the new ones. I'mtalking about the ones that came out of
there that were broken. What didit weigh? Do you know? Oh?
I would say about thirty pounds,thirty something pounds. It took at
least two to three people to removethem from the year. How wide?

(01:17:46):
How wide is that shelving unit?It's twelve inches deep by sixty two inches
long by three eighth inch thick.Okay, okay, solid o? What
does this mean to you? Ifit says failure to disclose any article valued

(01:18:09):
at greater than one hundred dollars perpound may limit the carrier's reimbursement on that
item, what does that mean?Oh? So me that it says that
anything greater. Well, I guessthe best way to put it is,
if an item, how much doesthat whole unit wagh, how much does

(01:18:31):
that whole unit weigh with the shelvesin it, the whole unit, O'll
easily over one hundred buck. Theshelves were packed separately, removed from the
unit. And yeah, but oversee, okay, if it's one hundred
pounds or more, obviously it's notmore than one hundred dollars a pound.
So I don't think that's it saysfailure to disclose an article with the greater

(01:18:57):
value of one hundred dollars per pound, and that you're saying you did.
He wouldn't have had to disclose thatbecause that would have been saying that that
thing is ten thousand dollars. Imean, he's saying it's worth how much.
How much you're saying that unit's worth. Well, I said it was
twelve grand on the twelve gran Okay, so you're claiming it is worth You
are saying it's worth more than onehundred dollars a pound. Well, that

(01:19:20):
that would be the entire unit forme. These shelves for me are independent
of that unit. When they're passedseparately. Yeah, but that's not what
this says. Okay, I understand, here's what I'm getting. I'm trying
to find. I'm trying to findsomething in your minimal wording that will get
you the twelve hundred dollars for thatshell. First of all, the twelve

(01:19:42):
hundred dollars for that shell for theshelves are not it's not unreasonable. I
can't believe five hundred and seventy fivetotal. They're They're totally crazy not to
pay that. I mean, okay, there's things we can do. I
do want to call them because there'sno reason they or they should at least

(01:20:05):
show you by contract where they getoff doing this because you're not asking you're
even willing to settle for less.I mean what I mean is you're not
asking for those original shelves. You'renot asking for thirty pound shelves. You're
asking for the shelves they were ableto manufacture to match, and they're only

(01:20:26):
five hundred and seventy five dollars.I can't believe they're arguing over that.
I really can't. What's it's it'sfather, What is the name of this
such she shouldn't he have declared thevalue of that cabinet though, Okay,
that's where hold on. That's right, it's going to limit their liability.
He should have and he's saying,well no, because when you take the
shelves out it was it's still byhis way though he did not declare something

(01:20:49):
worth He didn't. He didn't declarethere. He's right, you're right,
but he's only asking five hundred frikingdollars, I mean five seventy five.
He's not asking that much money.And how much more would it have been?
I don't know, surance, youknow what I mean. You know,
I think you're going to have aproblem in that. You that that
shelving unit sixty inches or five feetand I think it was more than one

(01:21:15):
hundred dollars a pound, and Ithink you needed to declare it. Or
it says it limits liability, butit doesn't say what it limits the liability
too. It's the craziest. It'swell, we don't know what it limits
it to. It just says itlimits it. I think we can agree
you should have declared that, FIR. I mean, I don't know why

(01:21:36):
you feel it's separate, but thoseshelves. For example, if you say
those shelves were thirty pounds apiece,okay, and there were three of them,
two two, two times thirty six, so you're saying there were seventy
two dollars, And what do youthink those shelves were worth? If they
were more than seventy two hundred dollars, you should have declared the shelves.

(01:21:59):
But by but I don't think theymean you have to declare the separately the
shelves. I think where you're exposedI'm just being straight with you, is
you did not declare that antique,big giant, twelve thousand dollars shelf.
You didn't declare it, and thereforeI think they are limited to liability.

(01:22:19):
But I don't know what they're limitedto. Like I said, even underlimited
liability, to me, five hundredseems limited. I mean, you know,
in other words, he's not askingfor the original. He's asking from
when he started out. He wantedto fight thousand though no he didn't,
he said, but he said no, he said, if they destroyed the
whole thing, oh, he wouldhave expected the five grand, and that's

(01:22:41):
where they would have said. Sorry, Charlie, you know you never declared
this thing. And that's the thing. The actual wood, the furniture,
the unit itself made it there inone piece, no issues. It's the
shelves were removed, packed up separately, and when they opened the door to
the drop, the shelves fell out, shattered on the driveway, and that's

(01:23:02):
where it's like it was not acohesive unit at that point. Yeah,
but that doesn't matter. You're splittinghairs. See. You're saying because they
removed the shelf, it was nolonger one hundred dollars a pound, so
you didn't have to declare it.That is never ever going to work.
What it says is if you don'tdeclare an item that's worth more than one
hundred dollars a pound, it's goingto be limited. You're not. You

(01:23:28):
can't say once they removed the shelvesit was no longer one hundred dollars a
pound. It's not going to work. It defies logic that as an item
is worth more than one hundred dollarsa pound. I mean, I can't
argue for you if we disagree fromthe beginning. What I can argue is
you possibly did not declare that,but for God's sake. You're not asking

(01:23:51):
for the entire thing to be replaced. You're asking for a measly five hundred
and seventy five bucks. I don'tunderstand why they're splitting hairs. I think
you'd actually win in small claims court, I really do. I don't think
the wording in this contract is enoughto get them out of it. But
we would try calling him first.But the thing I wanted to talk to

(01:24:13):
you about, Andrew, you shouldtake them. They're a local company.
You should take them to small claimscourt. I swear to God, you
should for the fire. I don'tsee how you lose it. I don't
see how you lose if they say, well, we have limited liability,
and you're gonna say, you're right, your honor. They do have limited
liability. That's why I'm only askingfive seventy five. Otherwise I'd be asking
for way more. I mean,where do they So? I want someone

(01:24:38):
to call them for you. Sohold on a second. Who should we
give this to? Kachina? Wecan give this a deputy Bow. Okay,
And speaking of Bow, he's on. I got to take this break.
We'll come back and talk about hisfollow up coming up. Okay,
shock Chuck, Hi, Tom,MARTI know your troubleshooter three all three seven

(01:25:04):
to one three talk three all threeseven one three eight two five five.
All right, let's talk. Elihas a mobile home issues working with Deputy
Bo and I'm not sure. Goahead, Eli, what's the follow up?
Bo? Okay? Well, Ihaven't made much progress. ELI got

(01:25:29):
an eviction. Oh that's the one. That's the one that really sounded weird.
They locked him out, right,Yeah, from a Front Range mobile
home park and Broomfield. It justdidn't make sense to me, man,
they they locked him out. Andwhat's really strange is I called this Front
Range twice during the show yesterday andcalled again today and he told me I

(01:25:55):
needed to talk to their attorney.Yeah, that's just a put off.
They probably don't even have one.Let's call the attorney. Do they have
one? Tom? I left fourmessages. I see, that's just Benjamin
Goldberg. But what I don't likeabout it is I she sent me some
papers at court papers yesterday. Shedid send me a complaint with forcible entry

(01:26:17):
detainer paper for the eviction, butthere's no court signature or seal on it.
But Eli, now here's what happened. Eliot bought a mobile home five
years ago, paid it off fiftyfive grand, and then the mobile home
park took it because they said herlot was messy, and they refused to

(01:26:41):
take payments on the lot for Mayand June, and then they locked her
out. She was making she wastrying to make the payments and they stop
accepting payments. So they went toWhat I like about it, is,
Eli stated, and I like tore asked Eli again that the Front Range
Mobile Home Park or this attorney,Benjamin Goldberg didn't show up for court.

(01:27:05):
Is that true, Eli? Yes, it is. Nobody showed up except
you know my family and I,which is were family? And how did
they get a judgment against you?I have no idea. All I know
is that we were evicted and oncewe wait, wait wait, were you

(01:27:25):
able to talk? Were you ableto talk to the judge? We had
to write a letter saying why whywe thought it was unfair, and we
wrote it. But when I hadcalled the lawyer, their lawyer plenty of
times, for got a response ontoyou know what's gonna happen because we were

(01:27:47):
doing remodeling at the time, soof course the yard is going to be
messy because you know, we weredoing the replacement of windows and the roof
as well. But did you onceyou got the notice they wanted you to
clean up the place? Did youclean up the place? Absolutely? Do

(01:28:08):
you have pictures to that effect?I do. My daughter has them actually
on her phone. What was theofficial reason for the eviction? What was
the official reason that you got thatwas the official reason that because our yard
was messy? Do you have anactual eviction notice that says that, yes,

(01:28:30):
I do. And doesn't it sayyou have so many days to clean
it up? Absolutely? Yes itdoes. And did you clean it up
in that number of what we thatsame day? And they went to court
and took your trailer? Yep.And there's no documentation of a court signature

(01:28:53):
and the front Range mobile home parkin the attorney apparently didn't even show up
for court. Don't know how theyhave they have something's wrong here. What
court was it, Broomfield? Didyou call the court? You know?
Tom? I did not. Iwas trying to get a hall of the
court. Do you have a casenumber, Elie? Yes, I do.

(01:29:14):
Bo. Let's check with the courtand tell them that we have some
serious questions about this but get thecase number and then she should be able
to get documents. I mean,there's a case number. This is I
will get that case number off.This is public record. This is public
record, man. We got tofigure out what's going on. It sounds

(01:29:34):
fishy to you, right, bo. I don't like it because right now
they locked her out of her mobilehome. It's worth seventy thousand dollars.
She can't get into it, andnow here's they are disassembling the mobile home.
So I told Eli she should geta hold of a real estate attorney
that's familiar with this mobile home line, get an emergency That's yeah, Well

(01:29:56):
that's easier said than done. Whatwe have to do first of all is
find a Damnaturn who knows what they'redoing with mobile home law. I don't
know. We got to figure thatone out first, So maybe we should
help her. I mean, Idon't know where you call to find that
out. You know, our realestate attorney doesn't know anything about mobile home
law. Well, what I'll dothis afternoon, I will call the Broomfield

(01:30:16):
Court and get the case number andfind out how could they issue in order
to vacate when the and also andalso listen. When she got her notice,
she said they cleaned up the propertythat day. Why didn't anyone hear
that? I mean, she curedit. In other words, with a
mobile home, you got to begiven a right to cure. It's just

(01:30:40):
not once you're evicted, you're evictednow, Eli, did they ever ask
for the May and June payment?And no, we did try to make
it, but in the portal you'reautomatically locked out, so if they don't
unlock it, you can't make thepayment. And my daughter went in to

(01:31:00):
the office and wanted to pay them, and they said no, that they
weren't going to accept it. Andmy daughter said, everything is clean,
so why aren't you accepting that.The thing is is they did not accept
it. I think I smell arat here, I really do. If
these people are saying, look,we were doing some home improvements. As

(01:31:21):
soon as we got the notice,we cleaned everything up. They took us
to court anyway, they didn't evenshow up and we got evicted. This
sounds like a kangaroo court. Whatcounty was this court? Did you say
yes and the attorney just you wouldthink the attorney would call me back.
I left them a message to himto come on the air to explain this

(01:31:44):
situation. It's Benjamin Goldberg, attorneynumber five five zero eight three. He
needs the call. It's Benjamin Goldberg. His name is Benjamin M. Goldberg
at the burs' office four five threefive East Colefax Avenue, Benjamin Goldberg,
and it's called the Bove Law Firmb o Ve bo Ve Law Offices.

(01:32:09):
But I don't understand. There's somethingYou're right, there's something fishy here because
the lawyer just will not communicate withme, and the mobile home park said
that he would talk, he wouldbe willing to talk to me. I
don't think they showed up the court. I don't know how they got this
eviction a nation. Well, that'swhy we need the court records and we
need to read that. We literallyneed to read the transcript. Okay,

(01:32:30):
so that's our next step, allright, I'll do that, Okay,
Yeah, Okay. Frustrating, Yeah, I want to get court records.
That's what I want. That's ournext step. Eli. I don't know
what's going on, but it doesn'tsound right to me. Three oh three
seven one three talks seven one threeeight two five five pro Bid Energy another

(01:32:51):
dependable solar company for financing, forinstallation, for service probid energy dot com
solar company you can trust. I'mtrying to find attorneys that handle mobile home

(01:33:12):
issues for mobile home rights. Ican't find any. I'm telling you,
I'm looking all over on the internethere for the Denver or Colorado area.
Won if from the manufacturer's reps orsomebody would know an attorney, I don't
know, I think. And nowhere's why. I think people who sell
mobile homes are more interested in bellyingup and paling up to the owners of

(01:33:34):
the mobile home parks. Really theyare, because that's the only way they
can sell one, is that theyhave a place to place it. And
that's why you see a lot ofthese evictions, because they want to get
the new ones in there so theystart getting rid of the older ones.
Darryl, Welcome to the show.What's going on, Darryl? Hey,
Tom got a twenty twenty land RoverDiscovery that we ordered new in January of

(01:34:03):
twenty twenty from Flat Irons And whatmodel is it? Discovery? Discovery?
Yeah, Discovery Okay, And soanyway, make a long story short,
Flat Irons has kind of went downhill. So now we have to go down
south when we want to get servicedone. Why how many dealerships are there?

(01:34:29):
There's only three in Colorado and yousay they went downhill? What do
you mean, well, they knowI'm just talking about flat irons the dealership
itself. Do they still handle them? Rover? You just don't like them?
Yeah, I mean you can't getin there for service, you know.
You call them and they're like,well it'll be six weeks. Yeah,
that's because there's only four. There'sonly three of them in Colorado,

(01:34:53):
right, yeah, exactly. Soyou know what, Also, it's a
bad car. I mean, I'mI'm surprised you bought one. I know
that twenty seven thousand miles on itand we haven't had any issues with it.
That's wonderful. It's a service really, So you've never had a problem
with it, that's wonderful. Nowarranty issues, Nope, nope. How

(01:35:15):
long is it warrantined? It'll runout in October? In October and so,
yeah, so I would like toget rid of it before the warranty
runs out. How many miles onit? Did you say? Twenty seven

(01:35:36):
yeah, yeah, in twenty seventhousand. Yeah, it's a beautiful car.
Beautiful car. Yeah, they're they'repretty cars. And so you know
the dealership down south. You know, I said they would buy it,
but I mean, you know,dealership isn't going to be isn't going to
be. I'm not going to getthe best value out of it at a

(01:35:57):
dealership. Well, what do youthink the value is? What do you
think the value is? They offeredforty thousand? Okay, let me just
say something. Okay, if theyoffered forty thousand, you should not just
drive there. You should speed thereas quickly as you can. There is
no way in hell that a twentytwenty land Rover Discovery is worth forty thousand.

(01:36:18):
There's no no way anywhere in theworld that it is worth that much
money. Why, it's just notI'm looking them up, I mean you
know, I mean, I getit. It's a twenty twenty land Rover
Discovery with twelve thousand miles. Theaverage retail is around twenty thousand dollars.

(01:36:40):
I don't even know where you're gettingforty there much. Well, I'm looking,
I'm looking, look, look,I'm only I don't know. I
don't have this built into information,Kevin. I'm looking it up. Am
I wrong? I mean, maybeI am. Maybe I'm wrong. It's
the Discovery. Is it the DiscoverySport or the regular Discovery? No,
it's the Discovery eight. It's thehighest one. Okay, okay, okay,

(01:37:05):
let's see all right, hold on, I really do want to see
this man. Okay? And andwhat year you said? It's a it's
a what a twenty twenty? Yep? Okay? What are you finding Kevin
because icewear? Yeah, I'm seeinghim anywhere between thirty and forty two.
You are seeing that much? Gayme, I'm looking at the wrong model
then, because I'm looking at twentyto twenty forty. It's not a bad

(01:37:27):
price, I mean, what wasit new? No, it's a great
it's a great price. What doyou owe on it? I hope you
don't owe anything? You Oh good, no, nothing, take cash from
your body. Gave seventy two thousandwhen we ordered it. Oh my god,
man, but it was specked out. It's a beautiful car. It's
you know, it's blue. Youdon't you don't see any of that color.
It's blue on the outside. Andit's got the No, I don't

(01:37:49):
doubt it's really pretty and you've nothad any trouble, pretty car, but
you know it's it's just that Idon't know. Why are you saying,
well, I'm just what the issueswith them? What are they okay with
them? Okay, I will tellyou this, Okay, I don't want
to insult you in your car.I will tell you that every survey there
is about new SUVs, the lowestranking ever are land Rovers. It's the

(01:38:13):
worst company and the worst vehicle inthe world for dollar value and for maintenance.
They they survey mechanics. You goand you can go and google it
all over the country. Mechanics saythey're the worst. I don't know,
Kevin, why do they say that. I've looked up. We've looked up
survey after survey after survey, customersatisfaction, everything you can find. There's

(01:38:38):
just way too much proprietary components onthe car. So you have to keep
going to land Rover in the service. But why do they have such a
high frequency of repairs. This guyhasn't had any trouble, Well, yeah,
but he only has twenty seven thousand, So the chances are this car's
not going to have any issues forthe next couple of years either. It's
when you start getting into the fiveyear, eighty ninety thousand mile cars,

(01:39:00):
then they start falling apart. SoI'm looking at fifty thousand miles or less.
Here Look here, I get atwenty twenty HSC thirty one thousand for
thirty six nine at Carvata. Yeah, okay, yeah, so you're gonna
so if they are gonna pay forty, you should do that as soon as
possible. Hi, Tom Martino herethree oh three seven one three talk three

(01:39:25):
oh three seven one three eight twofive five. Okay, So we're gonna
be taking a break soon and thenhave another hour to go. I want
your calls on cars, problems,questions, complaints, but it is car
Dave. Kevin's with us. Youcan call us right now at three oh
three Martino three oh three six twoseven eight four sixty six, or you
can call three oh three seven toone three talk seven one three eight two

(01:39:46):
five five. So, Kevin,here's a text to my Google voice,
my Google number seven four seven ninenine nine fifty two eighty. They say,
Tom, what brand battery does Kevinrecommend for a Toyota Highlander with a
two hundred thousand miles What do youthink we slid service to NAPA batteries.
They got a three year place.They're really good batteries, really good NAPA

(01:40:10):
batteries. And there's a triple Abrand that you get extra service with.
Okay, So Tom, I hopeyou heard that NAPA. I'm Tom Martino.
Another hour to go, Yeah,ripped up news. You need advice

(01:40:34):
so you don't have come running Justas fast as we can. Shooter's gonna
help come man, This is theTroubleshooter Show. No, Tom Martino,
Hi, Tom Martino here, Welcometo the show. We are here to

(01:40:54):
help you solve problems, to answerquestions and take complaints. And I had
a question on Quora. People askme questions through all kinds of forums next
door, Cora, Facebook, Instagram, LinkedIn here on the show three oh
three Martino three oh three six twoseven, eight four sixty six or three
oh three seven to one to threetalk anyway. This comes from Quorra.

(01:41:16):
And what are the reasons for notbuying older cars even though they are cheaper
to maintain the newer ones? Andthat is not true, not if you
have high mileage cars. It usedto be you could buy a good what
they call the Cherry. You couldbuy a nice used car with moderate miles
most of the time. Now peopleare using cars a lot more, and

(01:41:38):
you can't find cars with forty andfifty thousand, thirty thousand out there.
They're mostly over one hundred thousand.What happens is you're gonna have major repairs
and maintenance. And actually, ifyou take the outlay of money on both
cars new or one with one hundredthousand or more, you're gonna spend less
money on a new car period.You're gonna spend less money. If you

(01:41:59):
do the math, if you buya moderately priced new car with a ten
year warranty, you're miles ahead.That's just the way it is. It's
unfortunate, but it's true. Ruby, what's going on with you? Ruby?
Oh? Hi, tom My Sonat twenty seven years old, Honda
offered to come pick him up,picked him up, got him in a

(01:42:21):
fancy car. He brought it home. He's had it for a week now
they want it back. There's awhole bunch in between. Did he buy
the car or there is? Yeah, Well, he signed all the papers
and he's been showing me the contract. It looks like he bought the car.
He paid the five thousand dollars down. He's had it for a week,

(01:42:43):
and now they're telling him his contract'sno good and to come back.
Now, why is this contract nogood? They won't tell him. They
just wait. Is this a brandnew Honda? No, this is twoenty
nineteen, all right. So andif he bought it, what are they
saying? They have to tell himhe doesn't have to take it back.

(01:43:05):
I mean, I don't know whatthey're talking about. Did he lie on
the application? Is he financing throughthe dealer? Tell me a little more
about it. Yeah, so itlooks like he's financing through Honda. Everything
looks Honda. He got on forsixteen something percent interest, which is crazy,
but he signed it. He paidthe five thousand dollars, He got
the extended warranty, and they said, say, he did everything wrong as

(01:43:28):
far as extended warrant and all thathe might. So how much did he
put down? He put five thousandbucks down? Okay, so he put
five thousand down and now they wantto undo the deal. Are they going
to give his money back? Theytold him that they threatened because he was
got mad about it and said,I just want to return the car,
and they threatened him that they're goingto keep his money and charge him,

(01:43:53):
you know, mileage and all thatstuff. And I'm like, let him
charge Okay, listen, Ruby,Ruby. I don't know what happened,
but it sounds like what's I callthe old, the old tripping a car
or rolling a car. What Imean is this, they made a lot
of promises to your son on downpayment, monthly payment, interest rate and

(01:44:15):
all that, and they can't finda bank to take it. Now,
many dealers, what they do isthey try to trick you to take it
back and sign a new contract.Is that what they said he needed to
do, That's what they're doing.Yeah, but it's like twenty five percent
and he doesn't get the warranty thatthe price is the same. Okay,
well, okay, they're trying toscrew the guy. But if he has

(01:44:35):
a contract, he has a contract. If he doesn't have a contract,
he doesn't have a contract. Idon't know how final that contract is.
I don't know without seeing it.See these deal what's the name of the
dealer? Fowler KNDA, Longmont.Okay, Now, if it's in Longmont
or Greeley, most likely it's aripoff. I don't even know Fowler,

(01:44:58):
but just because they're a they're ninetyeight percent of all bad dealers are in
Weld County or Boulder County. Okay, that's just the way it is.
Now, here's what I want tosay. You need someone to look at
that contract. You can send usthe contract. But here's the deal.
Okay, he sometimes they sign acontract, but they have him sign everything,

(01:45:21):
but they don't sign it, andthey think they're being clever. And
what they say is, oh,we never approve that contract, and it
says here clearly that it's only bindingupon approval. Now you can make the
argument that they handed him the keysand delivered the car and that in essence

(01:45:45):
was approval. I mean, whatI'm saying is they're going to they're pulling
a fast one, and they can'thave it both ways. They I think
he should just get his money back. Now. Can they charge him for
mileage only a certain number of daysafter they try to get financing. There's
only a certain number of days theycan do this. But what I want

(01:46:06):
to know is this, who ishe dealing with up there? We need
someone to call up there and getto the bottom of this. But you
need to send us the contract.This sounds like this sounds like a complete
screwjob. So here's what happens.Sometimes, Ruby listen carefully. Sometimes they
fill out the paperwork and give youthe illusion that everything's cool. He gets

(01:46:30):
the payment he wants, he getseverything he wants, and then they call
them back and say, oh,we can't do it, we need a
new contract. Now. They arenot allowed to do that. Okay,
they do it. They trick peopleinto doing it, but they're not allowed
to do it when people, Itell people, dealers have a sneaky way

(01:46:51):
of telling you that you were notapproved. You have to bring the paperwork
back. They show you acknowledgments thatyou made. It said you know that
this isn't final until approval. Andagain what I say is it is approved
if they gave you the keys andlet you take the car. They're going
to try to make the arguments.Yeah, they're going to try to make

(01:47:15):
the argument that they couldn't get himapproved and he has to sign a new
deal. And he wants to tellthem give me every penny back I want
to walk, and that's the onlycircumstance he should do. But before he
goes up there. Since he doesn'tknow what the hell he's doing, we
need to call ahead. They're tryingto screw him, Okay, but send
us the contract as soon as possible, and I wouldn't do anything until we

(01:47:40):
look at it, or somebody looksat it. This guy, I'm telling
you. And when he said forgetit, I just want my money back,
they said no. It sounds likethey threatened him. Okay, what
do you mean threatening him, likehow I'm going to beat you up?
Or what what do you mean threatnedlike they're going to charge him and they're

(01:48:00):
going to make it really hard forhim. Okay, but they want him
to sign a new contract. Yes, they can't make him do that.
What's the name of the dealer he'sdealing. What's the name of the person
at Fowler? I don't. Ihave to find that out for you,
and please find We'll call him rightnow if we can, before the end
of the show. These guys arescumbags. Don't let him get away with

(01:48:21):
it. Okay, I've got DavidCollins. Do you want me to add
him to the phone call? Yeah, go ahead, Jill know the name,
Okay, Okay, hold on,get that Channon. We got to
take a break. We got morecoming up. Hi, Tom Martine here

(01:48:44):
three zero three seven one three talkseven one three eight two five five Did
she get her son or not?Find out before I take her up?
Does she have her son on?Hello? Thank you? We're checking to
see if Ruby has her son on? Who brought a carn longman? And

(01:49:09):
all right? We don't have thesun, but she does have the number?
What number? The number of thegentlemen from the Honda dealership. Yeah,
we need his name and number.We need to call him. We
need the contract, so let's putthis on hold. We're not going to
be able to get it done today. We need to get her back on

(01:49:30):
Monday. We really do. Weneed to help this person, So we
need the contract sent to me.And then we need the dealers, the
salesman's name and number. And thiskid's got to skate them for the weekend
because I don't know what he signed. I have no idea, but it
sounds to me like they're trying toput him together. Randy's got a question
on solar. What's going on?Randy beticited what's that? And Betting solicited

(01:50:00):
the door and online about a service. It's called solar community. Yeah,
just don't do it period. Howabout that, I already know about it.
Don't do it? Well, Well, they say it's going to save
you ten percent on your Excel billand Excel is even touting it on their
website. Okay, you asked memy opinion, don't do it. I'm

(01:50:23):
telling you. If you want asolar system. Yeah, if you want
a solar system, get a solarsystem. What are they trying to do.
They say that they're not going toput anything on your house. That's
right now costs. They're sharing solarfrom Stetmote source. Yeah, that's right
they are. Now, if you'recrazy enough to do that, go ahead

(01:50:45):
and do it. But you haveno control over the solar system itself.
It's not from Excel Energy. It'scompletely separate and alone. Okay. And
what they do is they share asolar system with people and wait till the
company starts going under or you're notgoing to be able to get service or
you're not. You're all going tobe hooked to something that you can't use.

(01:51:06):
So to me, the concept sucks. That's my opinion. They're doing
a lot of them, but Iwould not do it. I am telling
you that if you want solar thebest way to do it is to buy
a great system, get it paidfor by the government, and buy by

(01:51:27):
you and save money immediately. That'sjust my opinion. Okay, But well
it is. It's a community sharedsolar system. It's a bad idea.
It's a bad idea. Does itwork? Sure it works, Sure it
does. If nothing ever goes wrong, it would be perfect. But you're

(01:51:47):
not even going to get your fullYou're not even really I shouldn't even say
if nothing goes wrong, because you'renot getting the benefit of the whole system
anyway, no matter what. Tenpercent on your bill. What do you
kidd me? So what does thecost you to hook up to it?
Nothing? Yeah, so it's freeto hook up, totally free, and

(01:52:08):
you save ten percent, right right? Okay, Well I'm asking if you
know what's the what are the drop? Does this sound like? Well,
you tell me who's paying for thesolar system. They said that there are
multiple solar systems out there that youcan sign up with and who paid for

(01:52:30):
those. I sent you a linkto this on texting to your number.
Oh good, good, good good. Let me look at it. Listen
from the Excel Energy website. Okay, hold on, hold on, I'm
looking at I don't have it yet. When did you send it to me
five minutes ago? Did you sendit to the to the Google number or

(01:52:51):
to the five seven seven three nine? Oh, we don't get text there.
Okay, give me the links.What is it? I'll look it
up right now. What is it? Just tell me what it is.
Yeah, I'm looking up solar communitiesand and they have them all over the
place. But I'm just you haveto go to the Excel website, okay.

(01:53:16):
And they actually have it on theExcel website. Okay. Then I'm
I don't have that. No,that's okay, that's okay. I'm there.
I'm here, and then I'm onthe Excel website and then they have
something called what I'm down looking atsolar community? You have it? Okay,

(01:53:36):
I'm going to look at it.Did I take the fifteen? I
did? Didn't I? Okay?So let me let me look at it.
We'll get what is it? Kevin, what's the actual U R L.
I'm trying. But in any case, we've we've gone through this before.
In fact, do me a favor, Katchina. Could you get Brooke

(01:53:56):
on from Red Rocks. See ifshe's there, I would like she would
what Yeah, yeah, let's dothat. Hold on, Brandy, We'll
try to get an answer for youon that. Thank you. Yeah yeah,
hold on, I'll get an experton to talk about it. Do
you have it, Kevin ther Iodot Myexcel Energy dot CA. Yeah,
renewable slash, Celibar rewards community.Okay. I will look at that and

(01:54:23):
uh but meanwhile, I can't doit while I'm talking, so I'm gonna
have to do it during a breakand then we'll see if we can get
Brooke on. Now on the UH, I have some other topics here.
People have been texting me, solet me go back to my text.
Okay, someone wants something for thecar expert. If you're running your AC,

(01:54:45):
uh for in a parked car?Is that bad? Like it says,
is running your AC in a parkedcar bad? For it as long
as not overheating? No, okay, because you don't have the proper airflow,
so your fan is doing all allthe pulling of air through. So
it's not ideal, but it's notgoing to hurt anything, okay. And
they used to tell you that itburns a lot more gas. They want

(01:55:08):
to know. Does it really burna lot more gas when you have an
acion? I think it burns lessthan having the windows down, okay,
because the window creates the fricture,right, yeah, okay. And speaking
of that, someone said they heardthat they dropped the tailgate in their truck
they get better mileas. Is thattrue? I know they used to be.
I don't know if they've made themdifferently now. It depends on the
length of the bed. There's alot of variable. And someone said that's

(01:55:30):
why they make louvered beds. Well, they put louvers in the tailgate so
the wind goes through it. Yes, So that does cause a pocket of
resistance, doesn't it. Yes?Okay, So we're going to try to
get someone on to talk about this. Oh, she's on right now.
Good, good, good. Iwas hoping that. And Brooks, I
want to ask her if she knowsabout this. Brooke, do you know?

(01:55:53):
Is she up yet? Yeah?Here? How's it going? Tom
Good? Brooke, Red Rocks,roof and solar do you know about these
solar gardens that Excels talking about?You? Somehow? You sign up,
it's free of charge and you immediatelystart saving money. I've never heard of
the exact of how the program worksexactly. Yeah, there's a few different

(01:56:13):
ways solar gardens are set up.It depends on the utility, but I
was just kind to give you thebasics. So essentially what's happening is if
it's sign up for a solar gardenin the first way, then you are
renting power from that solar garden ata discounted rate. So usually it's at
about ten percent less than your bill. So if your normal electrical bill is

(01:56:36):
one hundred bucks, it becomes ninetydollars. There's nothing that it costs you
to sign up or anything else.They just give you that discount and you're
tied to it, and the developerof the garden gets different tax benefits and
other things, and so that's howthey make their money. So there's nothing
wrong with it. There's nothing wrongwith another. No, it's a great

(01:57:00):
option, especially if you're a renter, or you have too much shade,
or you know your roof isn't designedwell for solar Randy, I'm sorry,
Randy, I'm sorry for misleading you. I was thinking of a different situation.
I don't know, Brooke, wetalked about this one time where a
community puts in a solar system asubdivision, and I said, many times

(01:57:21):
these little co ops fall apart whenit comes to replacing and maintenance. But
this is more of a sophisticated system. Now, does Excel actually back it
up? Excel does back that up. And the option that you're talking about
is still a solar guarden. It'sthe second version of a solar garden where
you buy the panels in set gardenand then exactly like what you said,

(01:57:45):
those problems can exist. So ifyou buy those panels, you're waiting for
our huge developer to come fix themif there's any maintenance issues. So I've
had folks wait two, three,four years to have their panels fixed.
Yeah, we're not talking about thatthough. This one is called so how
do we differentiate them? For Randy, the one that we're talking about,
the good one is what's what's itcalled. There's no difference in what it's

(01:58:09):
called. It's the contract paperwork.So if the contract says that you're renting
a part of it for a netmeter agreement, that you're not buying the
panels, that's the difference. Okay, I'll know by how it's like a
big chunk of change to buy thepanels. That's way different than just ten
percent off of phys Excel bill.Okay, So Randy, you want the

(01:58:30):
one where you're simply renting power.Basically, you're just you're just renting part
of the system and getting a reductionin power costs. Okay, sure is
good. And so the one atExcel apparently is a good option for those
who can't have their own system.Yeah, those are great. We actually
work on building those solar gardens inthat manner for folks all the time.

(01:58:54):
Okay, Randy, So it's agood idea if if it's that one.
Okay, there's nothing to lose that. I'm glad you called. I have
a question, Yeah, is itmatter what third party vendor you use?
I mean, now, what doyou mean what do you need a vendor
for? I'm doing this? AndI apologize, Randy, do you mind

(01:59:15):
if I jump in? Go ahead? Go ahead. So the developer builds
this, they get all the taxcredits, and then they work with somebody
to sell it to folks door todoor essentially, so that third party vendor
is who's actually connecting Randy with thedeveloper of the solar garden, and does
it matter which vendor he goes with. They all have to adhere to the

(01:59:39):
same codes and standards. So it'sjust who you're giving your money to,
Randy, because they get credit fordoing this, and so they get paid
by the developer. And are theregood developers that we should know about and
the bad ones or let's say thegood ones associated with Excel and other energy
companies. Do you know the namesof some of those developers. It would

(02:00:00):
depend on which solar garden they're tryingto directly, and I would definitely need
a lot more research to be ableto allocate that. What I can tell
you is that anybody who is involvedin developing solar gardens for Excel goes through
a very stringent application process. Sofrom what I understand of the processes I've
been through it, I would sayanybody working in there is trustworthy, okay,

(02:00:24):
Randy, So the ones with Excelyou can trust, okay. Well,
thank you for all your help,Tom, appreciate it. Thanks for
calling and educating me. Brooke onthat one. Redrocks rs dot com.
We love these people. Three hthree seven zero four two four four nine.
We got more coming up. Hi, Tom Martino, your troubleshooter.

(02:00:51):
Okay, Craig, I don't I'mnot understanding this question, or maybe Kachina
didn't write it down correctly. Whatare you asking about a car roof?
Well, Tom, you know theall the rage right now is SUVs with
these racks on the top that expandinto a tent, a rooftop tent.

(02:01:12):
Oh, okay, I know whatyou're talking about. And then it comes
with the little ladder and you climbthe ladder and you sleep on top of
your car. But now I'm startingto see these on smaller and smaller cars,
let's say a Toyota rav four ormaybe even something smaller than that.
And I'm like, well, youknow, we've always seen rooftop bicycle racks,
but now it seems like, okay, how many adults and how many

(02:01:34):
things are we going to stick ontop of the roof? Oh? You
mean structurally? Structurally? Yeah,structurally is a car really designed? Yes,
you're not going to have any problem. It has to take a rollover
and without collision, So a normalrollover without collapsing, you're not going to
have a problem for normal people sleepingon there. Now, I wouldn't I

(02:01:56):
wouldn't have a party up there,a dance party. But I mean,
you're talking about sleeping right right,But it just seems like, you know,
why not buy the proper vehicle forthe you know, the intended purposes.
Well, obviously you're right, Imean an economy an economy car.
Well, I'm looking at him righthere. You say that you've seen them

(02:02:17):
for smaller cars. Oh yeah,it seems like I'm seeing these racks on
what I've you know, I again, I was used to seeing them on
Toyota pickups, Tacomas, four uneps. Right now I'm seeing them on little
front wheel drive cars. And it'slike, okay, you know, I
don't know. Okay, I seeone for your right, I see one

(02:02:40):
for a Mini Cooper. I can'tbelieve. But listen, no, seriously,
the roofs have a lot of integrity. But we're not talking about walking
around up there. In fact,they'll tell you not to walk around in
them. Yeah, okay, Well, I just again, we'll get your
automotive guy there. I just wondering, what's your opinion. It's just a
small, lightweight frame that's bolted tothe to the rain channel, you know,

(02:03:02):
the drip. Yeah, but you'retalking about it can easily sustain two
people. Yea, and yeah,because you could roll the car over at
its top, like you say,that's good to support it. Yeah.
Yeah, So I don't think you'regonna have a problem with the weight if
that's what you're talking about. Now, I imagine if somebody gets up there
with you, you could do someYou could like maybe dent it. I

(02:03:25):
mean you could. I guess I'llbet you that they come with and I'll
bet you they come with instructions onweight limitation. Don't you think it seems
to me they would showing them insus and all kinds of little cars.
Yeah, I just realized that.Yeah, okay, Terry, welcome to
the show. Terry. Are youthe one that texted me? Yeah?

(02:03:48):
Yeah, yesterday. Now listen,I did look into that, okay,
because I do have royalties, youknow, and uh, explain your situation.
Well, a good friend of mine, he's a neighbor. He has
the same size lot as mine,if not smaller, and we both get

(02:04:11):
royalties from Oxy Oil Company. Andthe weird thing is is I've been getting
like roughly one hundred bucks a monthand he's been getting like twenty four hundred
a month. It's right. Now, here's what I want to ask.
I want to ask a few things. I want to ask a few things.

(02:04:32):
Are these are these mineral rights thatyou're leasing out? Did you negotiate
the deal? Well, I Ileased out some a few years ago,
but they were it was only forthree years. This has been like seven
years. You know, I rentedout mine for three years, but that

(02:04:53):
this has been a long time since. Okay, But but what I'm saying
is they're both you leased. Whatare they doing on your land? Is
are they extracting horizontally from somewhere elseor do they have horse heads or what
do they have on your land?Well, I'm right in the city at
the Konos, so I'm obviously there'snothing on my land like horseheads or anything.

(02:05:17):
But I don't know if they're directionaldrilling under the town. Well,
here's why. There's a number ofthings. Let me explain this to you
real quick. One could be they'rejust it's just a land lease. They're
just taking the land in the hopesof developing it. In many of those
cases, you get a small stipend. In another case, they may be
extracting minerals for that you get itbased on the minerals extracted. So it

(02:05:42):
is very possible you can have alease on some achreage and next door to
you there could be another lease andthat lease pays more because they're extracting more.
It all comes down to that.So they're that accurate where they can
come like right under our property.And yeah, yeah, in fact,
they know right where the pockets are. Now if it's a if it's a

(02:06:04):
group, right, let me explainto you. Sometimes like there's one hundred
acres and there's four, and thenover the years that one unit became four
because you bought a house and youeach have twenty five acres. In that
case it would be split. Butin many cases now what they do is

(02:06:27):
simply directly what is produced under yourland, and in some of it and
some of it is very is equaland some of it's not. That's rare,
though, I'm surprised that you havethat most of them were pockets that
were split up over the years.Did you inquire to the By the way,

(02:06:48):
one thing I will tell you seriouslyabout mineral rights and oil and gas,
the operators are pretty damn straightforward.I mean, they don't play games.
So if you called them in simplyasked them, they would have a
straight explanation for you. You havean owner number, right, Yeah,
I get all that stuff with mychecks when they send them, right And

(02:07:10):
if you call now now do yousee if you want to see your checks
or do you get your checks actuallymailed to you or do you go on
to uh energy Link? No,they mail them, so you don't have
a log in on energy Link.No, probably not. I haven't ever
tried that. The weird you know, there's we're on a city block.

(02:07:30):
There's three houses on my block,on my side of the street, and
we all three get the same check. That's why. And I think that's
why it's weird that that the otherguy would be getting more in your situation.
Yeah, because he's only I couldhit his house with a rock,
so he's right behind me and acrossthe alley. And I'm is it a

(02:07:51):
different tract of land altogether, Well, no, it's just all it's all
right in the middle of town,right in the old town Da Kono and
the city block. What's the nameof the oil company, uh Oxy,
But it was it goes from TermageeAnd now my checks are coming from oxy.

(02:08:13):
Okay, it could be he hasa different operator who pays more too.
Yeah, No, it's all thesame, the same operator. Yeah.
And the word part to me was, uh, you know he's he
goes. I shoot, I gota check for seventeen thousand last month.

(02:08:33):
And I'm like, you gotta bekidding me. You know what? How
much? How much? Seventh hegot a check for seventeen grand? No,
no, no, hold on,hold on how many acres does he
have? He's on a city houseblock. No, No, that's important.
That is that is absolutely a mistake. Look at man, I own
thousands of acres all over the country, and I promise you there is not

(02:08:56):
one lot in the world that willpay. There's something wrong, man,
I'm telling you. I know,I know. But they send him a
thing at the end of the yearsaying that they paid him out over thirty
two thousand dollars and I'm like,good lord, that's like having somebody work
tell you I want part of that, man, I mean, how the
hell is he doing? I really, you're baffling me. Now. I

(02:09:16):
wouldn't screw it up for him,though, No, no, no,
you don't call the rat amount yousay, how is it possible there's someone
It just doesn't sound possible to me. Man, I mean I would call
if I were you. I haveno this is unheard of. It's seventeen
grand in a month. That wasone check that they said they owed him.

(02:09:37):
He ended up with a total ofthirty two thousand for the year because
when he went to do his taxes, he goes, this is really messing
me up. Okay. If Ilook at thirty two thousand in a year,
okay, that would constitute almost almostone thousand acres. I'm serious,
and look at oil is oil?Oil is oil? I mean, it's

(02:10:01):
not like I have different oil thanyou have. There's something wrong. I
think they're making a mistake. Ihave never heard of a city, a
city lot getting thirty two thousand dollarsin a year, unless they're taking diamonds
out of the backyard. I haveno idea. I've never heard of such
a thing. Then it started makingme wonder, like, if the city

(02:10:22):
of Dakona owns all this property,how much are they getting? Because we
know what you really got me curious. Now I'm going to start looking into
this thing. Okay. Now,when you said oxy, did you say
Oxy, yeah, oh, Igot my I'm not in my truck right
now. I'm at home people,but I had the information with me.

(02:10:43):
If you, if you text youremail me more information where you did before,
I'm serious, I'll call them foryou. I'll just call and find
out. I've just never heard ofsuch thing. Usually mineral rights. I
mean you get like checks on aon a on a big piece of price,
like a few acres, you'll getmaybe you know, two three hundred

(02:11:03):
dollars, right. But well,the weird part was about two years ago
they sent me a letter saying thatthey had twenty seven hundred bucks for me,
and I'm like, wow, that'scool. But then I uh waited
and they never sent it. SoI contacted him, but with an email
my stepdaughter did and they said,oh, we got to check here for

(02:11:26):
seventy eight hundred. We're going tomail out to you. And I'm like,
well, then you guys are insome kind of gold mine. I
don't know about it. Send meinformation. I won't. I won't rat
you out or anything, but I'dlike to know what's going on. I'm
Tom Martino. We got more comingup. Hi, Tom Martino here,
three oh three seven one three talkseven one three eight two five five.

(02:11:50):
So Kevin, some guy said hehas to squeeze his wire. I don't
know if he's talking about under thehood or underneath the dash on his Malibu
to keep his AC going. Andhe said, as there's obviously a short,
it's going to be a break ina wire, and he's just making
I mean, you know, ifyou can actually trace where the break is,
you can splice a new piece inthere. But yes, I mean

(02:12:11):
there's nothing wrong with doing that andusing the right heat, shrink and all
of that stuff. By the way, we're out of time. I'm Tom
Martino. Have a great weekend.Three all three seven to one. Oh
I want you call three all threeMartino. Leave a message if you need
help. Three oh three six twoseven eight four sixty six.