The Troubleshooter 7-12-24

Episode Transcript

(00:00):
Yeah, ripped news to need advice, so you don't have the come running
just as fast as we can.Shooter's gonna help coming. Man, This

(00:20):
is the Troubleshooter Show. No TomMartino, Hi Tom Martino? Here?
And what's today? I used tocall it car Day. Everyone called it
car Friday. I tried to getaway from that. I wanted it to
be car Day. But it's carFriday. I can't argue with the majority
of people, and I want to. I want to, uh introduce my

(00:44):
two car Friday. It's car Friday. How did you do that loop so
quickly? That's amazing. Now listen, I want to introduce my two car
experts today. Oh it's Mark.It sounded like it sounded like me,
like a replay of Anyway it wassupposed to be Joe Biden. Okay,

(01:06):
I want to introduce my two carexperts, President Putin and President Zelenski.
And then I got Deputy Trump,Deputy Vice President Trump on my right and
any in any case, people,you know, it is really bad when
you're doing something and everyone's waiting foryou to f up. It is a

(01:30):
lot I don't care who you are, it's a lot of pressure. Now,
Oh my god, it's a lotof pressure. No, No,
what was that all about? Likehe would all of a sudden stop and
then look down and say, butit was Freddy krueger Man, I'm going
to do it. I mean itwas. It's spooky for a fact,
Yeah, it's spooky, it is. But I don't like the way you

(01:53):
make fun of this elderly gentleman.Yeah, that's true. Well you make
fun of me Mark, Well that'sdo you think. Here's the thing,
though, Biden has not been kickedoff of match dot com. That's the
good point. You know how hardthat would be. How do you get
kicked off of a dating site fordesperate people. I'll tell you how my

(02:14):
profile was so good that other peopleused it for nefarious purposes. No,
I think I think I think theywhen they met him that the women complained
of fraud in the inducement and afalse misrepresentation and all he had a picture
of Brad Pitt up there we gotsent to me, just mixed up with
inches. That was a problem.Now let's talk to David. Hello,

(02:39):
David, what's happening with you?Man? What's going on? Hey?
Tom, how are you doing?I'm doing good? What's happening. Yeah,
good, Hey, So, yeah, I just wanted to get some
exposure to uh to an event thathappened to me. So I'm an entrepreneur,
and I just registered a new LLCcompany within the Colorio Security or Secretary

(03:04):
of State website. Okay, justhappened to get a piece of mail that
looked incredible. It says, yeah, if you want to do you want
to request a form for a certificateof good standing and a checkup seventy dollars
to this. Yeah, yeah,yeah, yeah, you know. You
know what though, here here's thething. As soon as you and I

(03:27):
register businesses, not quite a bit, but now and then so I just
did an LLC not long ago,and and I don't know, somebody might
They must sell. They sell thedata obviously, because absolutely, because I
get like banking banks that want meto open up a checking account, credit
cards that want to extend me creditfor the company. And then the other
one is keeping your corporate records.Now. But but what David's talking about,

(03:52):
it's not as scam as you know. It's basically it's valid. They
will send it to you for seventybucks, but you can download it on
the Secretary of State. That's exactlyright, Mark, in five minutes.
The certificate of good standing you candownload now. I happen to in one
of my investment portfolios have some royalgas and oil royalties. And I am

(04:13):
forever getting emails and snail mail frompeople who say, you have some kind
of registry. You know, youhave a limited time or or five days
or third notice you must register yoursecurities or just me your royalties in this
registry. Right, And then insmall print somewhere on there, it says

(04:35):
it's no official. In other words, it's just somebody started a registry and
then they charge you to be onit. It's crazy, all of the
things out there, just I mean, it's it is weird. And like
Mark said, if you pay them, they will send you a certificate of
good standing. Oh sure, yeah, isn't that weird? What company?

(04:56):
What do they call themselves? Yeah? So, and this is the interesting
part, right, because usually it'sunnamed and I unidentified, but this one
was very specifically named, very specificallyidentified at an address, right. And
so this particular company is called ColoradoCorporate Certificates, and you look them up

(05:17):
and their addresses in Colorado. Ibet it's dot dot us. I bet
it's uh now it's a dot comactually okay, so so so people out
there listening, the only true governmentsites literally end in g o V dot
gov, not dot us dot us. Almost anybody can get, yeah for

(05:39):
sure. And that's where to Mark'spoint, there's I mean, the it's
public information, so anybody can accessthis, uh the information when you register
in LLC and you can see someof the documentation. But that that's where
they prey on you, right,And it's it and again it's it's did
you hesitate? Did you were yougoing to send it in at first?
Well, because well it's caught myattention, right, And and that's where

(06:02):
yes, I thought, oh,maybe I didn't have a particular fee that
I paid or something, or Ineed to pay a fee for for a
yearly base, but which you doneed to do. But it's it's one
of those things where yeah, they'lland I'm sure they'll actually send you the
certificate that they can get free fromthe web and that you can get and
that everyone can get any but yousee, I still I call it a

(06:27):
scam. It's not technically a scam, but it's a scam. You know.
I mean, it's it's just evingand and that that that fliny right,
you know what. So I wastalking to my partner and we were
we were even joking about sending likea glitter bomb or something to the ad.
But but yeah, I thought betterof that. But what I do,

(06:49):
Yeah, I have fun sometimes withpeople, like I mean, I
get all kinds of stuff I Ilike. I like not glitter bombs.
But I say things to people sometimeswhen they catch me on the phone on
a bad day and I'll say,you know, you have to do that.
I said, I don't want to. And they said, but you
know, there's a penalty, andI said, penalize me. Please triple

(07:12):
it for me. And you know, or or if you think I owe
something, come after me, youknow, come after me. I want
you to. In fact, Iwant to go to court. I miss
court. It's just so crazy anyway. Bottom line, a certificate of good
standing can be downloaded at any time, at any time, and there is

(07:34):
only one legit report and it's ahidden tax for corps and LLCs, and
that is this little card that usedto be a card they send you and
you fill it out, but nowyou go online and every year you have
to fill out an updated card onyour business entity. Now they pass it
into law, and it's just asecret tax, that's all it is.

(07:57):
Because you pay five or ten bucksfor that renewal and that's and if you
don't do it, you're in delinquentstatus and you don't get a certificate of
good standing. But that is thebiggest crock of crap I've ever seen.
And it's it's a part of thestate and I think it even predated Polis.
It's been there where you have todo that, you have to do

(08:20):
that thing and said and and here'sanother deep dark secret. Anyone can go
in to your corporate record and filea document. Anyone, anyone. Now
you must put down and they don'tverify it. Who is it that has
authorization to file this? Who areyou? You put your name down and

(08:41):
you pay the fee, but itdoesn't matter. You can you can change
someone's LLC name to Mickey Mouse orwhatever. It's amazing to me, how
Lucy goosey. These online systems arethree oh three seven one three talk three
oh three seven one three eight twofive five. Now we we are talking

(09:03):
about yes, deputy done, okay, And what is what we'll do it
after a break? What is thefollow up on? Remember about the woman
who's going to be evictedd after shehad lived in a place for years and
years? Yeah? Yeah, yeah, okay, let's talk about that.
Did you call it a trailer?No? No, no, no,
it was an apartment. And whatdo you know about They say, every

(09:26):
single every single AT and T customer, not one was left out, had
all of their text records. Ididn't know they kept records. Oh my
god, who do I pay?They they downloaded all my text records?
Uh? Oh, anyway, I'mjust kidding. I don't text anything.
I wouldn't say, well, yesI do, and Mark, you would

(09:48):
be rested for your text to me. I'm telling you anyway. So I
don't I don't know if that's truewhat you're saying. I don't know yet.
Well that's what it says, youknow, whether it's true or not.
I see they had a data breachthat was pretty high, but I
don't see that they got the textwere the text But I don't know that
that's specifically texts records were downloaded.Now, when it says text records,

(10:16):
is it who you text or whatyou text and and really I want to
I don't know. I want toask everybody something. First of all,
if you text something you don't wantto see online or you don't want to
see public, then don't text it. Have you ever texted I had someone?
I had someone in that building.I'm not going to say who it
was, but he was a veryhigh up and the iHeart building tell me

(10:39):
something that he was told by oneof the main people in iHeart. Never
put anything in writing, not intext, not an email. And that's
smart talk. And it's not becauseit's wrong, it's the way it can
be interpreted. But obviously you knowyou never put anything in an email or
in a text, no matter whoyour friend is or anyone, that you

(11:01):
don't want to be made public.And here's what it used to be.
If you did, if you dida screw those pictures Suzanne sent to me,
she shouldn't have that's her. Ohnever. Never, even if it's
your own that's right. Even ifit's your own wife or children, or
it's your relatives and you think you'redoing you know, a dirty joke or
some stupid slur, you can't dothat stuff. Now here's the deal.

(11:26):
These there's no there's no going away. That's the problem. Everything you've ever
done wrong is still there. Nowthe popularity goes down a bit, but
everyone can just do a deep searchand find anything. It used to be
when you did something and you screwedup, right, Like when I used
to be on the air on TVand if I had to screw up,

(11:46):
it would be done. Every oncein a while we'd have a blooper reel.
But but it died at the station. Now everything is out there forever,
everything, everything, And it's soit is so important to tell your
kids that too. Man. Theseteenagers have no clue. Man. Yeah,
this whole sexing thing walking in no, no, that's a sexting thing

(12:09):
is so outrageously dangerous. And thesnapchats. People think snapchats go away is
not a big deal. You canscreenshot everyone you get. One of the
biggest scams is when they get theseteenage boys to think they're talking to a
lovely young lady. I know,and it turns out to be a scam,
and there have been suicides because ofit. They threaten too. I

(12:33):
know. It's so sible. Listen, this is a serious note. I'm
keeping cool today and hydration and allthat. I mean, it really is,
especially for older people like me andolder and people think I got a
trivia question around that, But Iwant to just say this real quick.
Eight eight eight Heating dot Com.Let me tell you about these guys.

(12:54):
Now, we have a lot ofgood people on a referral list. You
know, Garrett and his team.They'll go out and they do have an
emergent is the service response for heat. And they're not going to lie to
you ever or try to sell yousomething you don't need. And that's eight
eight eight Heating dot Com. Hi, Tom Martinez here at three ZHO three

(13:20):
seven one three talks seven one threeeight two five five. Frank Brand,
the real estate man, is doingmarket valuations of homes to tell you what
they will sell for in this market, taking it into consideration all of the
factors. And he does it asa really a public service. Now,
people say, why would someone dothis for you? And I want to
explain this because he wants to gatherinformation about the entire market. Why well,

(13:45):
if somebody calls him to list,he can say, you know what,
there were some comps over here,some comps over there. He gets
smarter and better for it, butalso he provides a service for you.
And if you decide that's really whatI can get for this house I want
to sell it. Maybe you'll usehim, maybe not, But that's truly
what he does. And there's nothingwrong with companies having benefiting from services they

(14:07):
provide in the long run. Butthat is a true service to you free
of charge. You don't have topay anyone. You just ask him and
he bases it on thirty years ofexperience three h three nine two zero sixteen
twenty two Frank drandreal estate man dotcom. Mike has a comment on privacy.
We were talking about text messaging andemails and anything else online. It's

(14:31):
there forever there is nothing private.I can find out anything about anybody at
any time, and so can you. Mike, go ahead, Yeah,
I listened to you on the Heartradio app. And you know how they
have advertisements on that. Well,I don't know if you see him Ober
this a couple of months ago.You had this elder lead woman who was

(14:54):
moving and the moving company destroyeder Boseradio. Yes, yes, Bose Radio,
that's right. Yeah, And Iand the next day what pops up
on the advertisement Bose advertisement for radiosound systems. Yeah, that's normal though.
Yeah, but it was on yours. You're saying, it's on my

(15:16):
phone. I heard it, butI was listening to you. Yeah,
I know what you're saying. Soit hurt it and it cataloged it.
So we're being listened to all thetime. I know. I can't tell
you how many times I've talked aboutstuff and then it came up on my
search. Yeah. But a lotof people think it's just a coincidence.

(15:37):
Of course not. When you installa lot of these apps, you agree
to let the phone listen to youand advertise to you. That's crazy,
and Mike, thank you for thatexperience. Now, there have been cases
where you're listening, like he was, to a radio show and you're you're
Alexis hears it. Now, theymay not order something, although they have

(16:00):
in the past that's happened, butit does think you're thinking about it and
will send Amazon adds to you.So it's crazy now, Rita, Yes,
what's going on with you? Rita? Well, I have an issue
that's costing me ten thousand, fivehundred and ninety seven dollars. How the

(16:22):
hell did you figure ten thy ninehundred and seventy whatever, five hundred and
seventy How is it costing you that? Well, we had hired someone to
come and stain the patio floor,and that was in twenty three. Now
this is a concrete patio floor,correct and okay? And so you hired

(16:45):
a contractor to stain it. Andwhat happened? They came in September and
they applied the stain. I wentto the winter months and made this around
May April and May I started noticingthat the stain was separating from the concrete

(17:07):
and there were bubbles. It justlooked like somebody had come along with us.
Oh, so the stain started,It didn't penetrate deep into the concrete.
Huh correct? Okay, Then whathappened? So May the second I
sent an email explaining to the ownerthat after trying to reach her by the

(17:30):
way for three times, I hadtried to reach her and she did not
respond. So I left a messageand still did not hear. And then
I said, now, how didyou find how did you find this company?
To begin? Recommended? Recommended bya friend? Yes, okay,
and this friend actually used him.No, then why did they recommend them?

(17:55):
Because they had heard about them?Through neighbors. It was my friend's
neighbor had heard about seal Wise.And so okay, it's called seal Wise,
correct F E A L W IV E. And and this seal
Wise who is it? You've saidher? Who is her? Victoria More

(18:22):
is the owner. And yes,and this is in Colorado Springs, okay,
and I believe she purchased the businessfrom her father in law. Now
tell me where this, tell mewhere this money comes in? This?
Uh? This ten thousand? Heyhey real quick, tom, so you

(18:45):
understand hold on please, seal Wiseis all over the country. A franchise.
Yeah, they're a franchise, andthey're concrete coding. Just so you
know, it's not just that there'smore than one. Yeah. I kind
of figure that when I was lookingat so anyway, what happened then?
So they did the job and wepaid it. Wait was this a ten

(19:07):
thousand dollars job? Yes, sir, what the hell for staining concrete?
You paid ten grand? Well waitjust a minute, Well we had the
driveway was powerwashed as well, andthe sidewalks in the front of the house
they were powerwashed, but they werenot sealed. The patio was powerwashed and

(19:32):
sealed with stain. That's still notworth ten grand. Powerwashing is a few
hundred bucks. I don't even know. Okay, so where are we going
with this? What happened then?Okay? So on May the second,
twenty twenty four, I sent heran email indicating that I tried to call
her three times and I've had noresponse. The damage on the patio needed

(19:56):
to be addressed and taken care ofby the company, and please do this
immediately, your company card says oryour business card says, floors done right?
Well, okay, well, let'sjust skip to the let's skip to
the chase. Here. Are theygoing to do it or not? I
have not heard from them. There'sbeen no response. It's obviously not done

(20:22):
right. It's it is. Itis bubbling. Do you have pictures of
this? Pardon? Do you havepictures of this defect? You didn't get
it done. You didn't get itfixed yet? Right, correct. I've
had two concrete people come to giveme an estimate. What did they say?
What did they say it would costto fix? Well, they were

(20:45):
shocked to hear the price, likeyou were. But they did say that
it is a costly work a project. I mean you mean to fix it.
Yes, well, what you wouldhave to do basically, it's not
going to be that costly. Itwould be you would have to do concrete
coding. You would get a goodcompany in there to grind it down and

(21:08):
just do a coding, not astain. Stains don't work unless that concrete
is porous enough. A lot ofconcrete is sealed and you're not going to
get a good grip of the stain. So, as I said, we
need to have somebody call these clownsor this Victoria in Colorado Springs at seal
Wise. So hey, Kachina,let's look at the case load and give

(21:34):
it to someone. Go what wereyou saying, Rita? The email that
I sent gives you all that informationher address, name, phone, and
is your information on there for usto call you? Oh? Yes,
it is all right. Let's dothis. Let's figure this out, or
see if Kelly can get them tocome on the air. Right now,
Kitchina, let's try to call sealWise down in Colorado Springs sea al w

(22:00):
I ze hold on and we'll we'llfigure out what we can do here.
Three oh three seven one three talkthree oh three seven one three eight two
five five. Pro bid Energy Solardone right. If you want to have
solar systems installed, serviced, repairedand guaranteed. Probid Energy dot com.

(22:30):
I'm Tom Martinez here three oh threeseven one three talk seven one three h
two five five okay Tom, Yeah, take line six. Oh we do.
And who is that is that?Victoria from the Oh that's wonderful.
We so appreciate when businesses come on. Hi, Victoria, thank you so
much. I'm Tom and we Ritacalled and said, basically, she hired

(22:52):
you guys at seal Wise to doher patios and it's bubbling, and she
wondered about her warranty. Yeah,of course, so I don't believe we
have a signed warranty for her job. I went out there last month.
Yeah, to take a look atit. Uh huh, got some pictures

(23:15):
and everything. Personally in the picturesI have, I don't see bubbling.
Oh really followed up. I'm lookingat it on June twenty seventh. Yeah,
but see if we could. Isent her an email. I wanted
to follow up with you on yourback patio. I believe the best solution
is to remove the areas where thesteeler is coming off and fading reapply to

(23:38):
stay that use a different topical seiler. What are your thoughts on that solution?
And Victoria, did you get ananswer to that? I have not.
The only thing I got was yesterdaysaying just said, I mean it's
kind of a long email from her, but just that I need to follow

(24:00):
up by July twenty sixth. MayI ask you, Victoria, you said
a couple of things I just wantedto ask you about. You said,
So, you guys did the jobthere, and you prep the con From
what I heard, you prep itthen then then you stain it, then
you seal it. Yeah. Sothe product that we used on Rita's job

(24:22):
is a penetrated steeler. So wecome out and we pressure was washed the
entire surface and I think the specificareas that she's earn't happy with are the
back patio. So yeah, becauseokay, so did you you did see
some areas though that some areas thatwere fading? Yes, for sure.

(24:45):
Definitely a couple of areas that areare fading out color wise. Now why
do you feel they faded? Youknow, I and I called our supply
about that because we haven't had thisissue before. Yeah, supposedly from the

(25:07):
pictures I have, there's some chalkiness, so like calcium deposits in the concrete
that I believe are causing the sealernot to adhere as well as it should.
But do you think a redo ofthe job would correct it? So
that's why I think using a differenttopical sealer would be a better solution than
the product we used previously. Anddid your supplier agree with that? Yeah?

(25:33):
Okay, that's very logical. Butmay I ask you something here?
Victoria said that she's willing to redothe areas that are fading or where the
sealer is failing. Excuse me,not the sealer, the stain. Why
don't you at least give them anopportunity to correct this? Truthfully, that's

(25:56):
what I was trying to work forever since. May Let's try it.
I mean, let's try it.I mean, you can't go wrong giving
them the opportunity to fix it andthen see what happens. Because she sounds
willing to do it. You saidyou hadn't heard from her though, and
she said she sent you this seacorrect when did you send that email?
Victoria? It was but Victoria knowsthat we've had that issue before with phone

(26:25):
calls as she says that she's triedto call and sent me texts and sent
me some mail and I've not receivedany of it yet. She has received
mine. That's what I don't understand. It is super strange. I'm not
one hundred why you're not getting them, which is why you're a memory.
Well, let's put it this way. She was she was willing to come

(26:45):
on and talk about it, sothat means something I mean, and she's
saying she wants to do it,So why don't you, Why don't you
call? You have her number?Why don't you call her right now and
figure it out and see and atleast give it a chance, Rita,
We can always uh address this ifit doesn't work. But I mean,
yeah, you know, you can'tfault someone when they say we want to

(27:08):
redo it right the areas that arefailing, So let's get them together,
Kachina. Make sure they have thenumber, and we'll do it. Three
all three seven one three eight twofive five. Hey Tom Martinez here,
three all three seven one three talk. Eric's got a question about swapping out

(27:30):
an engine, and is that usuallywhat you do when you talk about nowadays
a rebuilt engine or re manufactured engine. They don't. They don't usually take
yours, rebuild it and put itback in. Right. Isn't it usually
a swap? Usually? Typically yes, Yeah, unless you're getting some sort
of special build. Would there beany reason you would keep your block and
just rebuilding. Well, some ofyour classic guys that want to keeping numbers

(27:53):
anyway, Eric, go ahead,what's going on? Eric? Hey?
How you doing? I am newto Colorado and I am having a very
hard time finding a custom shop.I have a lot of these vehicles,
and right now I have a twentytwenty two range Rover and I have a
brand new complete Healthcat drive train.I know it's expensive. I don't care,
but I can't find a shop thatcan. No, wait a minute

(28:15):
for me. You're you're going toput a Hellcat into a range Rover.
That's correct? Wow, Actually that'snot such a bad idea because range Rover
sucks and you will actually improve it. The thing with the range Rover is
you drive it until it's out ofwarranty, then you sell it. Yep.
Yeah. By the way, rangerovers are very good looking vehicles.
I mean I absolutely yeah, andthey have nice trim inside. I really

(28:38):
think they're nice. I just wishthey they made them better. I mean
they're nice vehicles. Now, holdon, Eric, So this Hellcat drive
train you have, will it fit? I'm just curious. Oh it's a
complete modification. I mean it's electronicsto the Yeah. Oh my god,
yeah, I have the computer transmission, brand new engine. Let me explain

(28:59):
something to you though. I'm reallyhappy you called us. Where are you
from California? And I've had alot of custom stuff down in California.
I just don't want to transport itback and forth. Okay, let me
tell you something. You are primeto be ripped off in this state.
There are so many custom places thattake vehicles and promise you the world.

(29:21):
They don't do any work. Youget buried and then you're done. I
mean you are. It is sosmart that you called because you really need
to check these people out and willhelp you if we find anyone, because
it's difficult to find a good customshop. And here's the problem. The
guys that really know how to dothe work. A lot of them do

(29:41):
know how to do the work,but they don't know how to run a
business, and they just take moneyand they don't account for I mean,
they really just get into cash flowand they keep deposits and they don't mean
to be crooks, and they are. Then you have the ones that don't
know squat about doing the work,and they are crooks, okay. And
then you have the legit shops,these hot rod shops, and they are

(30:04):
few and far between. So youknow, some of the places you find
some good hot rod shops are atcar shows, and I call them hot
rod shops. They're custom shops.You guys know any Come on, man,
don't I mean the two that I'veknown over the years are all retired.
Yeah I know, they're my ageand older. Tennessee, Yeah,
Tennessee will do it place in California. I would almost ship it, to

(30:26):
be honest with you. But youknow these guys, you know them right
well. I've had a BMW Mthree. I had a BMW five V
ten put in one and that companydid a great job. Let me ask
you something, seriously, how muchwill you have invested in this range Rover?

(30:48):
What years the range Rover twenty twotwenty two, so one hundred and
five thousand and then probably thirty forthe motor. Why would you do this?
I'm just curious he likes it.Man, I know, but come
on, because rain Gever's the bestlooking issue be on the market, always
has been. Well. Yeah,by the way, the newer ones are
I love what's that new one?That that the Defender or whatever, or

(31:10):
with the sport. There's some reallynice looking new No, it's the sleek
body style just underpowered. The warrantysucks, but you like it. You
don't like g wagons? I loveg wagons, but had one wife had
one. Don't like it? Yeah, yeah, but anyway, I can't
find a place he'll do it.I mean money usually not the issue.
I just mean if anyone's listening,and you can continue listening, if anyone's

(31:33):
listening, and you know, trulyof a shop, personal experience and all,
I give us a call. Uh, you can call three oh three
Martino three oh three sixty seven eightfour sixty six or three oh three seven
to one three talk seven one threeeight two five five. And man,
so do you have all the componentsright now? Everything? Okay? And

(31:56):
so you don't do work yourself?Do you in detailing? No? I
whacked my own. Yeah yeah,hell cat engine and I can't wow,
where did you get the Hellcat thatthat drive train. What year is that?
It's brand It was an eighteen.It's brand new and it's all created.
Holy crap, I didn't know that. You can buy him as a

(32:17):
big kit Oh my god. Sowhat else could you put on a hell
Cat? Well, you can putit in anything you want. I mean,
just have to have the money todo. The adaptation has to be
crazy. Yeah. Well the BMWthat put a V ten in a M
three that was like a sixty grandbut it runs. Do you ever get

(32:37):
your money out of them? Ordo you keep them? Oh no,
I take a beating. Beating.You know. Years ago there was a
guy and this was a similar thingto the range Rover. The Jaguars,
to me are some of the mostbeautiful cars made, or they used to
be, but they were the lousiestcars for drive trains and electrics. Right,

(32:58):
So this guy was making Jaguars,but Jaguars back in the day and
putting them on Fords and and itmade a great car, a great car.
Now. I have something that Ifound this morning that will blow your
mind. If you're after you hangup, you might want to listen.
This has to do with brand new, remanufactured, brand new parts Mustangs from

(33:28):
the sixties, including the Cobra thatdid the Shelby's, the Cobras and and
I'm telling you you won't believe them. They're brand new cars coming up.
Need advice, so you don't havecome running. Just as fast as we
can, Shooter's gonna help coming,man. This is the Troubleshooter Show.

(33:54):
No Tom Martino, Hey, TomMartino here, Welcome to the show.
Three zero three seven one three talksthree oh three seven one three eight two
five five. It's Car Friday.We're talking about cars, problems, questions,
complaining to anything on your mind.And I'm looking for that. I
had that email earlier on new Mustangsbeing offered brand new Mustangs. Yes,

(34:17):
they're remanufactured new parts. It's notdone by for somehow, this company bought
the rights to all of the Mustangsto remanufacture and tool new parts. So
it's not an old car that theytook and restored. It is a brand
new car, but made exactly tothe specs of the used of the old

(34:43):
Mustangs. Now I'm looking for thisdamn thing. I was being hit up
by email to order one and Ican't find it. But it was and
I'm still looking, but I canrecall it. The models. What do
you think the model started at?This is full a brand new car delivered
and we're talking about outrageous horsepower,but all none of no new electronics or

(35:05):
anything is it's it's a vintage carmade new. What do you think forty
five? Really? What do youthink, Kevin? I don't know.
I found the name. It's RedvologyCars. Yes, yes, yes,
yes, okay, Now don't tellthem how much? Mark? What do
you say? How much? Well? I don't understand what they do,
So tell me what they do again. They're may being building, they're real,

(35:27):
Like if I wanted nineteen sixty five, Yeah, sixty seven is what
they're doing, sixty six sixty sevensAnd they do brand new cars, brand
new cars, brand new cars,brand new Well okay, but of course
they still have to live up toemissions and all of that. Right,
Well, of course they do.You know it's it's I don't know,
one hundred grand. They start attwo hundred and sixty, holy moly,

(35:52):
and they can't they can't keep upwith the orders. I don't think I
have found a uh or someone calledin and Shannon talk to him. There's
a place in Fort Lupton called UptownSpeed Shop and they do exactly what that
guy's looking for, and it lookslike they do a good job. Oh
the guy that called in about uh, he wants to he wants to lay

(36:15):
a range Rover on top of ahell Cat. Yeah, this guy,
this can you imagine doing up?They'll even help you with concepts, fabrication
in the whole bit, and youhave a hell Cat under that. How
many horsepower is that they are?Drive centered? Yeah? Can they beat
Corbette? No? Right? Yeah, come on, Oh yeah, they're

(36:36):
close. Really, they can't beata model Ash, well, not in
the first you know court, youknow, probably two hundred yards, but
they'll catch him in the end.Yeah, yeah, you can't. The
electric cars are just outrageous. Theywouldn't even catch a plaid though, not
even in the end. That's awhole different. Yeah. I mean they're

(36:59):
they're built for they're like a threehundred twenty nine thousand for Shelby GT.
A Shelby GT. Three hundred twentynine thousand. You have to really love
a Mustang. Yeah, and really, as I remember, a lot of
boneheads drove Mustang, so you don'tthink they would have grown up to have
enough money to buy one of these, if they're appealing to the bone heads

(37:22):
that you used to like them.Well, they were originally called the poor
man's muscle car. Yeah, likea beetle. But they were like these,
No, they weren't dopers. Theywere more like they were greasers and
they were drinkers. But they weren'tdopers. Back the must Actually that was
more not so much the Mustang.Maybe the chargers. You know, the

(37:43):
chargers were the the guys with theT shirt with a cigarette pack in the
upper sleeve. You know, theywould roll up, or the old Chevyes
of fifty five fifty six Chevies.Do you remember these people? Yeah?
Yeah, I mean do you remember? I mean I grew up in a
town that was filled with them.And but but they all, they all
were attracted to these muscle cars.The road Runner was a big deal,

(38:06):
remember the road Runner. Those arecars the s s Yeah yeah, yeah.
And anyway, that's now sounding likeBiden here though, I better get
to Travis. Anyway, Hey iswhat does Travis want to talk about?
You didn't put us call up there? Just tell me. Yeah, okay,

(38:27):
so explain this problem, doc?Okay, Well, We got a
call from Jesse that his mother hadbeen living in an apartment for ten years
and they lived together and they wait, he she's been there for ten years.
They're both on the lease. Hewas in a year ago and both
on the lease now. He says, some of the tenants and the manager

(38:47):
have it out for him. Nowthey're being evicted, right. So I
called up and spoke to Alison Trembley, who is the public relations directed for
Denver Housing Authority. She did someresearch, she looked it up. She
said there's no eviction and no moneydue. She doesn't understand what he's talking

(39:08):
about. Really, that's what shetold me. They're not being evicted.
According to her, there's a zerobalance, they don't know any money,
and as far as she can see, there was never an eviction. So
I've been trying to get in touchwith him for the past two days and
he keeps going to voicemail. SoI'm not sure what's going on. Okay,

(39:30):
So that was the manager you talkedto. Yeah, I spoke to
not the manager. I spoke tothe public relations Okay, director for the
Denver Housing Authority. Oh oh ohoh, why that's part of Denver Housing
authorities. Okay, so she wasvery helpful, took the information and got

(39:50):
back to me with you. Youknow, we've had a lot of success
lately and you've you've hitten some homeruns. They are getting the right people,
so that's good to know. Okay, let's talk to Travis. He
has a I'm in on these customcar shops. Go ahead, what's happening
now much? I just I havea neighbor with the YouTube channel, and

(40:10):
this is what he does all thetime, and he does a really good
job. He does. And hejust built the Magnum wagon with the hellcap
motor, all little drive. Hehad disassembled the car one, took all
the wiring out, repainted it,put it all back together. And the

(40:32):
reason I feel like he's safe isand seeing in three days he got sixty
five thousand views on his channel.And here's what I want to know.
Here's what I want to know.Aren't you asking for trouble when you do
stuff like that? I mean,I know people can do meticulous work,
but when you make a Frankenstein car, aren't you asked? Of course?

(40:53):
Sure, yes, yeah, butI mean we're car guys like that.
But it's not the kind of thingyou're going to put, you know,
twenty thirty forty thousand miles on.It's just it's a weekend. Well,
the other thing is too this isan individual, so you've got risks as
far as insurance and if anything goeswrong, you know, he's left himself

(41:13):
exposed. Well yeah, because yougot to find a special stated value policy
or something. I think he's insuredbecause of this. What's the name of
his shop man, what's the name. Well, he just does all this
at his house for an individual ata time. Wow, it's part of

(41:34):
his YouTube channel. But I meanhe's the only stuff that's one hundred and
fifty thousand dollars and up. Hedoesn't do anything normal. But I know
a guy who put a machine shopin his house. He doesn't live in
Denver, but he put a machineshop in his house and he started out
by doing projects for himself, andhe got so good at it that his

(41:54):
reputation went around and people would sayto him because he has this big garage,
but it's all at his residence,an oversized lot, and he has
a machine shum. So people willget a hold of him and say,
could you do this for me?Maybe it's kind of like that. So
he doesn't really have a business perse, but he'll take one project at
a time and he go ahead.He does. And I don't think putting

(42:17):
the motor in the vehicle of thehard part. It's not just a motor,
bro You're talking about the entire drivetraining. That's what I was going
to say. He seems to bethe electrical engineer for Dodge wiring, because
that's where the problem for Dodge peoplecome in is the wiring is so different

(42:39):
than like a Chevy. Not really, not really. I mean everything's all
of them are a little different,but they're not like out of the universe
different. Everybody is doing a Chevy. A lot of people aren't doing these
Dodges because of the dependability that they, you know, the American dependability.

(43:00):
Really think about a g Wagon witha Chevy under it like a you know.
I mean, what I'm saying isit's not that Mercedes isn't deependable,
it's just too costly. My Godin Heaven, the parts and all of
that. And performance. No,the performance was pretty good on at you
Wagon, I would say. Butin any case, thanks for that conversation,

(43:21):
Travis. It is car day today, right, so those Mustangs,
though, you got to be crazyto pay that for that. Now it's
not a used car, though,now it's way better than a restored car
when you REMA. Yeah, butthat could be said about anybody's hobby and
stuff. So I mean, ifthat's what people were really the honey,
come on. You know. WhenI moved to Colorado, I was driving

(43:45):
into I seventy and we had thedogs and everything in the car, and
I remember seeing the mountains and Ilook up at I seventy and I said,
I'm in Colorado. And then Ilooked to the right and there's this
place on I seventy. Off ofI seventy, you could see the sign,
and I said, I'm now inheaven. It was called Univer and
Univer they're still there. They've beenthere for years. They did something really

(44:07):
weird. They went out like thiscompany did, and they bought the rights
to seven aircraft from the nineteen thirtieson. So these aircrafts are no longer
being built. And when they boughtthe rights, they bought the drawings,
the stamps, the machining, everythingfor originally manufactured parts. So I always

(44:32):
loved these things called air coups.Er Coupe and I had a few and
I said, now that I know, that's right there in my backyard because
I used to order from them allover, I went and got to know
them, and I went out andbought an air coop, but only for
one thing. The data plate that'sall I wanted. And the mpinage this

(44:54):
is the small little part around theseats. That's it. I literally was
insane. I bought every single partbrand new from univer and then had a
brand new engine built brand Now Universedoesn't do the engines, they do parts.
But anyway, I had new wings. I have new everything. It's

(45:15):
new, new landing, here,new every it's brand new. But I
have a nineteen forty six data planand I put that all together and I
did that about twenty five twenty three. I went to Oshkosh with it.
That's a data plane, meaning youknow, the you have to be certified.
You can't just build a plane.If I want to build a plane,

(45:37):
it won't be certified. It'd beexperimental. But I didn't want an
experimental plane. I wanted a realplane, a certified aircraft, right,
and so I bought So you haveto build around something gotcha. You can't
like if you're building a if youtake a historic home and you can only
tear it down to a certain extentand it's no longer. Okay. So

(45:59):
this is a brand new nineteen fortysix airpoil. It was brand new twenty
years ago. Then I took itand it was cool and I won prizes.
But I am so stupid and buriedin that thing. Never ever in
a million years would I get themoney out. Ever would I get the
money out of it. I don'tknow why I did it. I just
loved it so much. It wasa hobby for me. It took me

(46:20):
three years and that was it.But but that's why you did it.
You love building a plane, that'sright, and so but so that's what
these guys are doing with mustangs.So, like Mark said, I guess
it's all what you're into. Imean, like, who, well,
and I'll give you another one youwere into. And I mean, I
know you love animals, but mygod, horses, yeah, and holy
moly are they expensive. The airand people have horses and you know they

(46:45):
ride them occasionally, but my goodness, now you can get a horse for
free, and you still can't affordit. No. But see, that's
the worst thing to do. Ifyou're going to get a horse, get
a good one, because you're goingto spend the same exact amount on a
good one or a broken down one, and the good one will last long
or if you want to look atit from a pure standpoint like that.
But the problem with horses, andsomebody once told me this, don't buy

(47:07):
anything that eats when you sleep.Oh I at kehou dot com. Hey
Tom Martin out here at three threeseven one three talk three out three seven
one three eight two five five.Compass Insurance Group. We'll do your insurance

(47:30):
check up for the asking. Allyou have to do is call them at
three oh three nine ninety six ninethousand and make sure you're not paying too
much for insurance and that you're notunder insured. That's the worst thing in
the world. That's three oh threenine ninety six nine thousand. Now,
today's car Day. We've been talkingabout cars, talking about vintage stuff and
building stuff and anyway. It's it'sreally uh, the hot rod world is

(47:53):
really insane. You know. Wewere talking about expensive hobbies and stuff.
Now I've heard of people with boatsthat I never knew they could spend that
much. I mean, I'm talkingabout they call them. Why do they
call them cigarette boats? Why dothey call them? That? Shape?
The shape, just the general shape. But those boats I never realized can

(48:14):
be near a million dollars. Didyou know that super fast? Yeah?
Those racing Oh my god. Andthen they have, you know, well
the four world drive industry in thiscity. You know, the guys are
constantly modifying Jeep, brand new Jeeps. You know, they'll take a seventy
thousand miles Wrangler and take it overto the shopman drive. Now you know.

(48:34):
You know I told you I likedI like the look of a g
Wagon. I like the look ofa Jeep. I just don't like the
Jeep. I like the look ofa Jeep. And I've always wondered about
customizing one of those. I mean, that could be a pretty cool vehicle.
Did they ride pretty well now,the newer ones? Or are they
they're still a little rough? No, they're not bad. They're not bad.
Better than the older ones. Yeah, now you know, And speaking

(48:55):
about customizing, I always had ad and then they stopped making them.
But I wanted Rollie to get meone of those Avalanches one of the newer,
but they stopped making them, andso I don't want an older one.
But Avalanches, to me, werealmost the perfect vehicle. Think about
it has a gentleman pickup, ithas a nice cover, it has a

(49:20):
I'd like to put a back onit, a bit like it just seems
like such a cool vehicle I wish. I don't know why they stopped.
I can't imagine why they stopped makingthem. It to me, it always
amazes me that certain vehicles that Ibelieve are so popular they stop making.
Now what about Mark, Did youever look at the electric Mustang? Somebody

(49:44):
wrote to me about that. Idon't like any of those, man,
I'm a Tesla guy. Yeah.Well, and you're a Tesla guy with
good reason, because they're the proventechnology that came out first and did most
research and most everyone hires testing.You're rid of the Avalanche, by the
way, is following a two pointsix sales decline in twenty eleven. Really,
the Avalanche was stopped, simple asthat. So it was the sales

(50:07):
decline. I thought they were sopopular, that's the thing. Were they
good cars? Guys? It wasbasically a Chevy truck. Oh, that's
all over. Yeah, it wasbuilt on the suburban frame. I didn't
know that on the suburban frame.That's solid. Yeah, Tahoe Suburban.
And years ago, one of thethings in Colorado one of the most popular

(50:30):
vehicles. It wasn't the one yousee now, but it was called a
grand wagon. Ear oh jeep.We have them now. They're gorgeous.
Yeah, but the ones now,yeah they are. They're kind of cool
right now. And you're right becausethey are doing a little bit of a
throwback. They went through this normalsuv look for a while and now they're
getting more squared like they used tobe. But remember the older ones had

(50:52):
the fake wood sides and stuff.And then and then there were station wagons
that had those wood sides as well. Yeah. Christ what was that one
Toyota made. Guys? Had everybodyliked the land cruiser? Yeah, oh
my god, the original hold on. Now there's a number of them,
the original jeep type they don't make. No, that was the most popular

(51:13):
land cruiser. It looked like aSafari vehicle, like a g wagon or
like a g And then there's anotherone called the FJ Cruiser, which is
popular. But I heard they stoppedmaking that now, why that was the
one I was talking about. That'sbeautiful. The FJ is beautiful. I
love that vehicle and I would buyone of those. I think if they

(51:36):
if they were new, they don'tbuy it. They don't make him anymore,
I don't think. But the newToyota land Cruisers are just SUVs,
you know, I mean, they'reToyota. They're probably good quality, but
well, it's a different clientele.People Back in the day they wanted the
rugged four wheel drive type vehicle.Now they want smooth. Yeah, that's
right. And so you know whenyou were talking about jeep modifications, yea,

(52:02):
when we usually get up to Moablike once a year. Holy crap,
man, I've seen quarter of amillion dollar ones. What quarter jeeps?
Are you kidding me? I've seenone where they extend them. They
start basically with I don't even probablythe Jeep logo and then build something that

(52:22):
holds like twelve people. I know, I know, I know. Okay,
So listen to this. Speaking ofluxury items or things that have a
brand name that's associated with luxury,they did a survey here of luxury items

(52:42):
of all US adults. Now thatdoesn't mean they ask what I mean,
is all demos Okay, then theybroke them down, but all demos of
adult Americans believe that there are regularoptions. Just seventy percent believe there are
regular options every bit as good asthe luxury or or top brands. Thirty

(53:06):
percent believe you need the top brand. I'm in one of those categories who
believe you don't need the popular brands. You can find if you shout.
Now, that doesn't mean all everythingis created equally, but it does mean
I believe a lot of these socalled up upscale brand names and luxury items

(53:28):
have rested on their laurels. Theyhave become a thing because if you look,
for example, a certain purses orcut logs and stuff that if you
look at the quality, the qualityis no better than a lot of the
knockoffs. I mean, truly,they're not, and there's no way to

(53:49):
justify it any longer except for theintellectual property. I think what's happened to
them is that the quality brands havealways maintained equality, and the outside brands
have caught up to that. That'swhat it is, That's exactly what it
is. So then the extra qualityor the luxury items don't seem so luxury
anymore. I would argue that.I'd say it's distribution. There was a

(54:10):
point not long ago where if youwanted a pair of Levi's you'd have to
go to like Macy's or somewhere.Now you can buy Levi's at Walmart,
Costco, Sam's Club, online,Amazon, you can buy them everywhere.
So I think really distribution is what'schanged. Well, yeah, but the
but the ball brands have gotten bettertoo. It's about two different things,

(54:34):
Mark, Yeah, yeah, no, no, no, we're not because
Levi's probably makes Costco brand jeans now, but they have the Levi's label on
them, right, or they haveKirkland. No, they have Kirkland on
them. That's exactly what I'm saying. There are a lot of those kinds
of things. That's a whole differentballgame. You're right, there are a
lot of people who who will maketheir brand name and then out the back

(54:55):
door do a label for someone,or they'll white label so people can put
their own label on it. Soin any case, as far as luxury
items, thirty percent of hold onTom. I mean, you bet back
in the day you were somewhat AndI'm saying way back. You were into
some luxury items that most of us, you know, weren't. And I

(55:15):
mean when you were on the news, you had to wear a nice suit.
Sometimes fine, some of these highhigh price attorneys and stuff. I
don't want my attorneys showing up tocourt and to see your suit. I'm
going to tell you the God's honesttruth. I mean, this is just
the truth. When I was inmy load up phase and I was making
money in my load up phase,I was a slave to having crap because

(55:39):
I thought that it meant success.I'm just being real serious. I hate
watches. I don't even have onenow. But when I bought one back
in the what did I have tobuy? Well, we a Rolex that's
exactly right, and I couldn't careless about it. I really personally was
a phony because I don't care aboutit. But I bought it. Now

(56:00):
that's the worst kind of right,that's the worst kind of buying because it's
a total waste. I didn't careabout it. And the only thing I
cared about, I truly cared about, was if a vehicle lasted. But
I also wanted it to say something. And then I'm just saying and this
is why, Because when I wasgrowing up, No, but you love

(56:22):
you love like your aircraft and yourbusy. Yeah, but my aircraft.
Aircraft had nothing to do with status, zero to do with it. It
has to do with fun and apassion and working on them and fun.
So but a lot of the stuffI bought was for the name because I
when I was grown up poor,I think I'm going to have one of
those some days. And so eventhough I could buy a wash, it

(56:43):
would keep time and be beautiful.I wanted to roly and and and I
called it the load up phase.But here's what's really cool is eventually I
didn't give a damn and then youdo the shedding phase, right, you
can't shed fast enough? And andI think the thing about luxury brands,
Yeah, there were times when itmeant something, But most of the time,

(57:05):
I swear to God, if peopleare honest, they do it to
impress others. Hi, Tom Martinezhere three all three seven one three talk
three all three seven one three eighttwo five five. Let's continue with the
madness. Gene, what's going onwith you? Gene? Welcome, what's

(57:29):
happening? Well, it's been threemonths that our drier has not been repaired.
Wait a minute, is it underwarranty? Yes, sir, it
was. Well why wasn't it repaired? Why is it taking three months?
Well, we don't know, Tom, I have pages and page to start.

(57:52):
About May the third, we calledseries. My husband's pulling it up
in the afternoon. We had nophone calls, no text of anything.
My husband, he's the guy drivingoff in his truck. We live in
a residential neighborhood. So this isnot like a police you know, high
speed. Hold on a second,now, are I need to ask a

(58:15):
couple of questions. Are you sayingthat it was never even looked at for
three months, or they looked atit and they're waiting for parts or what
sir. No, they came outand looked at it. Yes, they
ordered, and then they said theyordered parts. They wouldn't come out until
all the parts were here. Wetold them the parts were here. They

(58:37):
still and they say they're going toshow up, but they don't. And
they say, oh, well we'regonna take you. So you do have
the parts right now? Yes,sir, we've had the parts for over
a month. Now. That's ridiculous, that's totally Yeah, honestly, I
mean I have pages and pages.I am my calendar. I'm I'm a

(59:00):
retired nurse. Okay, and Iknow our take progress, no date them
times. Okay, I know it'simportant. So this is what I do.
Okay. My end and I arein our seventies. I am retired,
but he still works. Yeah,he had missed four at least four
days staying home because I am slightlyhandicapped. I can't go running up and

(59:22):
down the stairs. I have ahip and joint problem. Okay, So
he comes home because the dryer inthe washing the dryer in the basement.
He goes down, all right,so sorry, Yeah, on five seven,
they were supposed to come in.They didn't show up. No call
or text. We got people's names, Russell then, I Zie feel then

(59:45):
or Nesto is a text. Whydon't we just you know, they should
just get you a new one ifthey're not going to fix it. Well,
they put part they put some ofthe parts in. But the one
text said I'll come back and hegave me work cell phone number. However,
the stuff that still needs to bedone, it needs to be finished.

(01:00:07):
There's a timer and a thermometer willswitch dally that need to be put
back in and then it should workbecause they put in a new motor,
a new fan, and the doorhandle needed to be replaced. But that's
you know, that's a very that'snot a big item. How old is

(01:00:30):
this machine? Yeah? This thismachine is maybe two years old. That's
ridiculous. That's ridiculous. Okay,So anyway, let's see five eight okay.
Rescheduled through five fourteen one to fivepm, and he arrived at three
twenty. He departed at three fortythree. He said the motor was shot,

(01:00:53):
needs to re order parts. We'llbe back next week to repair it.
We talked to this guy. Hesays, no, you better not
do the service agreement. The nextpoint. We're scheduled for five twenty two
in the afternoon. All right,hold on, let's let's do this.
Do we still have an angel overat Sears or someone we can talk to?
Kachina, I do not believe so, I don't think. I mean

(01:01:15):
it's Sears, man. I thoughtwe had someone. There is only one
brick and mortar store in the stateof Colorada. Well, no, Sears
is it's Sears. To trust me. They're the dinosaur too. They're a
dinosaur. They're they're they're gone.But how about and we get somebody.
Let's try to get somebody to callover there for you and try to stir

(01:01:37):
them up. Let's do that.Hold on again. We were we have
been promised. We have gone onthe website. We have taken pictures of
the website that says your appointment timeis I got you, And then they
do and then they don't show up. Okay, hold hold on, I'm
going to get hold on. We'regoing to get deputy doctor call over there

(01:02:00):
to seers and see what the hellthey can do for you. All right,
I don't mind. I don't blameyou for being frustrated. Hi,
Tom Martino here three O three sevenone three talk seven one three eight two

(01:02:20):
five five. All right, whatis on your mind today? And how
can we help you? As carday? And we don't have a lot
of time in this hour, butI want you to get your calls in
with any problems, questions and complaintsthree all three seven one three talk three
all three seven one three eight twofive five, And we have our car

(01:02:44):
experts in today. I do havea few texts. I'm sorry I've neglected
them. Let me get to themright now. Okay, hold on there.
Okay, so we have one texthere speaking of the hell Cat.
Somebody wants to know. Can youstill get manual shifting cars? Most of

(01:03:07):
the time they're special order, butyes, so they're not just on the
showroom or they're not on the lot. Yeah, most of the time you
have to special order those. Butyou know it's more popular inside, you
know, some of the sporty vehicleslike that. Here's my opinion that you
can't shift better than these new automatics. Do you think you can? I

(01:03:29):
mean, seriously, most people saythey want manual shifts, think they can
get more power. Do you thinkthat's even possible anymore? And I mean
I've tried a few, and Imean, how do you beat it?
No, I mean I don't thinkyou can. I think you're right.
Some of the durability factors may bea part of it. You know,

(01:03:49):
you can definitely put more power througha stick shift than you can do an
automatic because you have fewer moving partsthat it's gear to gear. You don't
have the clutches, you don't havethe have a lot of the wear items
if they're going to break down whenyou push power. But you do have
a clutch You have clutch packs,yes, not internal clutches yet. Oh
okay, okay, okay, okay. So did they last longer if taken

(01:04:11):
care of it? Definitely? Allright? Now another one here about hold
on, let me see where theheck was that? Okay? Do you
find that there is anything anyone cando to extend the life of their paint?

(01:04:32):
I don't know why anyone would askthis. I have not seen a
bad car or ship paint or bubbleor any bad paint ever in Colorado.
Is this out of state? Maybe? Because, I mean, do we
even have paint problems at all anymore? I mean, keep it back east
now, I mean, with theway finishes are made, have you seen
any rusted cars lately? No?The finish is so much better than us

(01:04:56):
twenty years. Aspel is no longer. Rest about. The only thing you
can do was protected from the sun. That's going to be the hardest abuse
to it. So well, Washington, wax it. I mean there's magic.
Yeah, keep it in the garage, put a cover on it.
Yeah, well, some covers,God damn it. You gotta be careful.
Yeah. And uh, somebody askedabout something to boost power for injectors.

(01:05:18):
You guys mentioned products all the time. They they forget the is it
are they talking about? PPG B? What is it called g P BG?
Oh BG? Okay, you're rightBG that I was thinking about paint
by the way pp Okay. Sonow are they really what they're cracked up

(01:05:39):
to be? Do they? Andwhy are they so good? Because they
make so much different stuff? Well, the biggest thing is their additive packages
they put together are so superior,you know, thegent But everything that you
guys use people can buy. Yes, you can consume local AutoZone AutoZone yep,

(01:06:00):
because they said they thought there weresome of them possibly only available to
shops. Is that possible? Inever get which one that used to be
there years ago? Yeah? Okay, So now basically everyone can get anything,
right, yes, yeah, googleit? You know you can get
on Amazon. Okay? And uh, I noticed a trend online. I

(01:06:21):
hesitate to bring it up. Infact, maybe I'll bring it up next
hour on this Some of these Europeanpharmacies are doing right now that I think
you're going to find fascinating. Fascinating, especially if you're on drugs and you're
spending a lot of money so we'lltalk about that coming up. I'm Tom

(01:06:44):
Martine three oh three seven to onethree talk seven one three eight two five
five Yeah, ad news, needadvice, so you don't have the come

(01:07:05):
running just sus fast as we canshow. Shooter's gonna help. Come man,
This is the Troubleshooter Show. NoTom Martino, Hi, Tom Martino
here, Welcome to the show.We are here to solve problems, answer
questions, and take complaints. Makeyour life just a little easier. This

(01:07:27):
hour brought to you by waterpros dotnet for the best water systems at the
lowest prices. Get great drinking waterfor just fourteen hundred dollars at your kitchen
sink. Triple filter reverse osmosis threeoh three eighty six two five five five
four. Welcome. Let's talk toRandy as a transmission question. We have
our experts here. We have KevinCulkin from Sheridan Auto Tech, and we
have Jeff Fick from Chimera Transmission,and we have Randy on the line talking

(01:07:53):
about transmissions for a twenty twelve Hondaaccord. What's going on, man,
Randy? Yeah, I've got twentytwelve hundred cord that I used for Uber
got about two hundred and fifty thousandmiles long, and I go into a
shop to uh get the transmission toa change, and they said they wouldn't

(01:08:13):
do it because of the miles onthe vehicle. When was the last time
you did the transmission? Been athirty thousand miles ago? What? And
was it flushed then? No,it's never actually been. Yeah, we
actually I was flushed at that time. But all I wanted to do is
haven't dropped the old s food out? Put new to it in and they

(01:08:35):
refused it. Okay, So whyis that? Are they afraid? Yeah,
they're at that kind of millers.They're afraid that if anything goes wrong
and they're going to come back andsay it was working fine until you touched
it. Why would it not workfine? What could they do? They
really couldn't. They really couldn't.And on the Hondas, it's pretty much
a drain and fill. When youdo a service, you can't service the
filter itself. It's actually internal tothe case, so you're literally draining and

(01:08:59):
filling it. So why they couldn'tbe blamed for anything? I mean,
if they see anything, they canpoint it out to him. You know,
or if they do notice a burnoorderor whatever, then then refuse it.
Can you put the old fluid backin? Say hey, you're coming
down the pike. We don't wantto be a part of this. But
as a general rule, once youget you know, higher in mileage,
most general repair and particularly fast loopedplaces will not touch it. Would Joe?

(01:09:23):
We do them all the time.Where are you locating, Randy,
I'm in north Yeah, well sowell you would do Kevin? Would we
do it? Sure all the time. Yeah, you're closer. Vic.
We're just straight up with him.We tell them, you know, we
don't. We can't be responsible foranything that happens to it. You know,
with the fluid, because it's higherdetergent, you can knock off different

(01:09:44):
things. That's what happens for allparticle purposes. You've already extended the left
of that transmission blound what normal wouldbe. But if he's doing it every
thirty there shouldn't be an issue.There shouldn't be a problem. Man,
you got two hundred and fifty thousandmiles. I'm going to get another hundred?
Cool? Can he do that?Absolutely? He takes gi us how
to take care of it. Haveyou had it from new Now? I

(01:10:09):
bought it with one hundred and tenon it man, a little bit of
luck and some you know, somemaintenance. You bought it with one hundred
and ten thousand miles. Yeah,I wouldn't. I didn't want to buy
a new car to burn up withuber miles. So I thought to use
one of a good deal. I'vebeen taking care of it. I wanted
to Honda or Toyota. I gotto Honda because it was a good deal.

(01:10:30):
And there's other drivers I know theyhave this car that over three hundred
six two thousand want that is incredible? Is that just because of that good
well yeah, that's they pay extrafor the big h on the on the
grill the Honda they put it orit has quality, yes, and longevity
is it? Does Toyota have thesame longevity? Very very similar? Kia

(01:10:54):
no no, no warrant. Kidis a warranty car. So I mean
you get the hundred under twenty andthen you got a bail. Wow.
But the thing about it is isthat for a car to go that much,
you've beat the system over and overand over again. So okay,
So as far as the UH,as far as flushing as opposed to changing.

(01:11:18):
What's the difference. What is adrain and fill? What is a
flush? When do you need aflush? Or is a flush just something
that if you like this gentleman,do what every thirty thousand miles, He'll
never need a flush, all right, He's just drain and fill. You
know other vehicles where we actually doa conventional service where we're dropping a pan,
changing a filter a flush, they'reactually interrupting the cooler lines and basically

(01:11:40):
doing dialysis to the system, justchanging out the fluid. Now, the
biggest problem I see with that isunless they drop the pan, all that
fluid has to go through the filterbefore it gets to that machine. So
all that contaminant that they're saying thatthey're getting out of there is not getting
out of there. It's trapped insidethat system. So if you don't have
a removable filter, you shouldn't fluUSh. If you have to get to

(01:12:02):
a point where your fluid is insuch bad condition that you need to do
a flush, you haven't been doingyour maintenance. So if you do it,
so do regular matular amount of Thisis the most cost effective means you
can use. Keeping that car onthe road is no guarantee, but this
is the most cost effective way youcan try to maximize the longevity. Can
a transmission usually last as long asan engine or longer. It can,

(01:12:28):
but it is actually a weaker linkto the vehicles. That's what I meant.
So if all things are equal,you usually have to address the transmission
before the engine. Correct you'll haveto address you know, engine components.
But typically you know, having todo something like an engine or a transmission
overhaul is much much more common thanhaving to do the old diesel trucks and
stuff. You go through two orthree trainees for every motor. Michael,

(01:12:50):
what's going on with you? Uh? Yeah, this is I got twenty
thirteen NIO and it runs. Youlook, oh, two hundred and two
hundred and seven hundred, two hundredand seven hundred and thirteen miles two hundred
thousand, two hundred seventy seven hundredright, yeah, two hundred thousand.

(01:13:14):
Wow, I just flipted. Ikeep it up. It's beautiful. I
mean I used it for our doordash. I worked for door dash,
so I put have I changed byOh even though I don't need to,
I change it and I keep allnight thrill it's up in there. How
often how often do you do youroil? I've been doing it for the
last five years. And how longhave you? No, no, no,

(01:13:38):
What I mean is how often doyou do it? Jeeves? And
every time I have no extra money? Even though I got to oil said,
they said, you don't even needthat. Oun't just do it anyway?
Mike? How long have you hadthe car? Wow? Oh,
I think I got one year old. It was one year old when I
got it. Oh my goodness,so you have really really done well?

(01:14:00):
How long do you plan on keepingit? As long as the engine runs?
And it runs beautiful now except forone thing. It's starting to mess
up on me, and I can'tfigure out what it is. What is
that there's a run beautiful, butall the time anything happens. Was like
when I come to a stoplight,or if I stop the car, and
if I take off a little bittoo quick, like well mount too quick,

(01:14:24):
it'll start bagging out on met theball out and the RPN to go
out, and it's like jerk andjerky. And the only way I can
get rid of it is if Iturn it off and turn it back out
and it's running beautiful, a gettingtoo I take off, come to a
stop and take off to fast.Only do you take off too fast,
you get hrky jerky, a lackof power, and then you have to

(01:14:45):
reset it. What is that,Jeff? What is that? Well?
I mean he said that the RPMsare going up, but the vehicle's not
following those RPMs. So in allthe words of the engines racing, but
it's not pulling. Is that whatyou said, Michael, that the engine
races, the RPM wows up alittle bit and the angel bug out?

(01:15:09):
Okay, what do you think?More like a mass there flow or a
throut, a position sense or somethinglike that. Sturdy, not as simple
as a clutch. No, it'snot a madic in the miracle. A
two hunard pack two hundred thousand milesCBT is unusual in and he's very very
unusual. Yeah, he's done wellwith that, so that transmission could be
on the way out. Well,I don't want to cast any shadows on

(01:15:30):
him, but yeah, that's overtime. Yeah. How how long do they
normally last? You know, onehundred to one hundred and twenty five.
We've had some of the replacements thatwe've put in because we couldn't get parts
to build, so we've gotten dealerreplacements and I've seen some of them those
go out in a year. Whatyep? Now, Nissan is has been

(01:15:51):
changing their warranty program on some ofthem. They used to be a twelve
twelve warranty on them, and nowsome of them are bumping them up to
three years. So if he needsa transmission rebuild, what does that cost
with that? On that one,he's probably looking somewhere around sixty five to
seven. What what car that youand you want to He wouldn't put that

(01:16:14):
into that car? Right? No? Oh? No, I mean it's
a good running car. I lovehim, but why does Why does resetting
it help him? When he restartsit, he's just shutting it down and
it just it goes back to zerowhatever it was. The airflow sensor goes
back to base and then it comesup again. Yeah, okay, all

(01:16:39):
right, But in any case,Michael, you're on borrowed time, is
what they're saying. That's basically whatthey're saying. Hey, I want to
ask him something though, Hey,Michael, no one knows your last name,
so be completely honest, man,do you ever door dashing, like
take someone's fry or pizza. Youknow, honestly, Tom, I'm gonna

(01:17:01):
tell you the truth. Years ago, I used to be a chief.
Are you in the prison? Acouple of times? To be a chief,
I gave my life. I woulddo. God, I haven't stolen
as much of the candy bar forthe twelve or five years now, Okay,
I would not. I mean,do you think there do you think
there are people from door dash thattaste the food? I don't know,

(01:17:25):
and I don't. I wouldn't teachyour bags when you pick them up from
the grocery start or from the sun. Are staple shut? Yeah, that's
true. They wasn't staple to staplesand get into it. Maybe there's a
couple, but I don't. Idon't. Yeah, it doesn't seem like
they have even time to do thatcrap, to open that up and steal

(01:17:46):
some fries and come to think ofit, you're right, those every time
I've gotten food has been sealed andyou want it to be. Yeah,
they're staple. So my god,a stapler is ninety nine sense. Just
take a sip of your milkshake,Mark, take a what take a sip?
Yeah, yeah, but they don'tput the straw in it. That's

(01:18:10):
the thing anyway, three oh threeselect they don't carry extra straws. So
what do you think about the latestpolls showing that Biden is uh almost where
he's ahead of Trump? You know, I love different polls and everybody else

(01:18:30):
on earth. Wait, are youguys seeing this a ten point spread?
Right? And what is it?It's Fox News, isn't it. That
was Michigan? Okay, yeah,okay, it was Michigan, heavily demographic
blue state. All right, people, I guess what time California they're ahead
ten percent too. Oh you meanBiden's ahead ten percent in California? Yep,

(01:18:55):
Well we got more coming up,folks. Hi, Tom Martino,
you're a troubleshooter. Three zero threeseven one three talks seven one three eight
two five five. Let's uh talkabout cars or any problem that you have.

(01:19:18):
There's another thing I'd like to talkabout too, and that is something
called d e I. Now thatstands for diversity, equity and inclusion.

(01:19:38):
Now, years ago, this istruly fascinating to me. Years ago,
they wanted to get mainstream people everyoneon board with this program. Okay,
now by the way. On thesurface, it sounds great, diversity of

(01:19:58):
people and equity and inclusion. Whodoesn't want that, right, But it
became a political statement for wokeness DEIand to get a lot of they wanted
to get a lot of conservatives andrich people and investors on board. So
they summoned a study by the wayBlackrock, Well, Blackrock didn't really some

(01:20:21):
of the study, but they usedthe study as their ammunition. And for
those who want to know who Blackrockis, it's one of the largest money
managers, or the largest in theentire world, and so it's basically who
runs the Democratic Party now Blackrock.Here's what's amazing about this company. Blackrock

(01:20:44):
puts out advice on what makes agood investment and what makes a bad investment.
Now, they used to do thattotally based on fundamental financial matrix.
That's what they did. That wasit how much do you make, how
much you spend, what's your researchand development, what is your place in

(01:21:06):
the marketplace, what is investor sentiment? You know, in other words,
fundamentals what makes your company a goodinvestment? And people would follow, not
just people who invest in Blackrock,but the entire financial industry went the way
Blackrock told them to go. ThenBlackrock, which is an amazing phenomenon.

(01:21:31):
The leader of Blackrock, who isa die hard, woke liberal Democrat,
wanted to change things and he wantedto do it by getting to someone's pocketbook.
So in their analysis, instead ofdoing just financial matrix, they added

(01:21:56):
other things like what is their carbonfootprint and what are they doing for climate
change or to help the climate.And they're also ADDEDDI diversity, equity and
inclusion. And Blackrock on its ownstarted concluding investments are good or bad based

(01:22:24):
on social issues as well as economicissues. So imagine that you could have
a screaming great company in all areasof finance and economics. But if they
perceived you, and I mean perceivedyou to be top heavy with whites,

(01:22:46):
or you didn't have enough women,or you did not do enough to combat
climate change, then you were knockeddown down a few notches when it came
to investing, and as a result, market value for these companies hit the

(01:23:10):
skids in some cases, so theywere forced to institute programs to reduce carbon
and to fight climate change and todo DI in order to get into the
good graces of Blackrock. That's socialengineering. That's what that is. That's

(01:23:31):
social engineering. So when people challengedBlackrock, they pointed to a study,
the McKenzie study, and said,well, the McKenzie study showed that DEI
is good for the company, andcompanies that have more DI are more profitable.

(01:24:00):
And they went on to show thatthose companies, other companies who are
advanced in fighting climate change are alsomore profitable. So all of a sudden,
these billionaires and these these investors andthese investment advisors and all of these
underlings not even associated with Blackrock startedspreading around the buzz if you want to

(01:24:26):
be profitable, you gotta be woke, you must take a social stand.
And then it started including lbgy TQSUVWXYZwhatever. I don't get these letters,
and I don't want to insult people, but let's just say a to Z.
So you have that, you haveclimate change, you have DEI,

(01:24:48):
and any other social issue that Blackrockdeemed as important for profitability now became it
was for profit not social engineering.And I swear to god, the entire
country started looking at things differently,Like people said, well, why would

(01:25:14):
bud Light make such a stupid mistakeDuring National Women whatever. They were celebrating
women, and they send this budlight to a transgender woman instead of any
of the number of women, andthey may so they ask why would they
do that? And in other words, people also asked why would Disney make

(01:25:36):
such a big deal, why wouldthese other companies do that? And the
answer was they were sucking black rocksass thinking we're going to be profitable and
we want them to recommend us.And that's how you social engineer, and

(01:25:57):
you put matrix in that have nothingto do with reality. Now why do
I say it has nothing to dowith reality? Yeah, but a lot
of those companies tom have changed course, like Nike and Walmart, and almost
all of them have just completely gottenrid of the DEE. I was about

(01:26:18):
to say that the peddlers of wokenesshad a root awakening, because this so
called McKenzie study that everyone based everythingon was recently challenged and there were dozens
and dozens of economic professors and academicswho could not duplicate the findings using any

(01:26:46):
data whatsoever. McKenzie's findings failed andthey could not substantiate them when challenged.
So all of that bs that weheard about, all of this being good
for business turned out to be lies? Aren't they when they have a fund

(01:27:12):
like Blackrock has a fund and Iknow Texas pulled out the school Teachers' union
of eight point five billion or somethingcrazy if they actually lost money, aren't
they also a fiduciary? Isn't itillegal to mislead people? Well, yeah,
but Blackrock is pointing to a studythe remember they're not. But really,
long before that study, Blackrock wasalways citing social things as a driver

(01:27:39):
for investing. So what Blackrock wastrying to do this, this liberal woke
giant firm was trying to social engineerby basically saying to people, well,
if your company doesn't lockstep in linewith us, we're going to give it
a bad rating and you're not goingto get a lot of I swear,

(01:28:00):
and your stockholdings are going to godown too because the value will go down.
And so black Rock has gotten intohot water over this kind of shenanigan,
and they've recently been stepping away fromenvironmental social governance wokeness for investing.

(01:28:26):
I don't understand why there's not morelawsuits. Let's just take bud Light or
any anything that is publicly traded they'resupposed to do what's best, and I
mean that what's best for the sheriffs, right, I don't care what it
is. And when they make decisionsthat are not how come they're not held
accountable? Well, because the decisionsare made believing that's going to help the

(01:28:48):
company. No way, no way. Anybody that worked for bud Light would
think mulaney was going to help thatproduct line. Budline sold to people at
NASCAR, And by the way,Target also took a big hit in values
when they had that little transgender areafor kids. Bud Light's still down till

(01:29:09):
this day. Bud Light is downover twenty five percent. In most other
beer brands like Cores and michelob they'reup anywhere from ten to twenty right,
that's right. Yeah, So anyway, we got we gotta take a break.
Three all three, seven to onethree talk, Ted, You're up
next. Okay, Ted, youhave a two thousand and nine Kia Sorrento.
Can you hang on for a second? All right, hang on,
We'll be right back to you.Hi, Tom Martino, your troubleshooter.

(01:29:42):
Three all three seven one three talksseven one three and two five five.
Ted has a question about two thousandand nine Kia Sorrento. What's going on,
Ted, I, I kicked thecar. It wasn't running, so
I took it to a shop hada toad and the first shop said,
and needs a new engine. SoI took it to another shop. They
said, yes, it needs anew engine. Yeah, I could probably

(01:30:04):
find you one. So he foundus one out of California. How many
miles were on that, I'm justcurious. Originally it had about one hundred
and twelve thousand miles. So justpass the warranty that covers everything you know
on Akiya. Yeah, that's thatten year, one hundred thousand one.
That's a great warranty. So anyway, what did what happened with the engine?

(01:30:28):
Well, they said, I reallydidn't get an explanation why what happened
to the original engine, just thatit needed a new engine. So we
agreed, come on, Wanning,California, come on two thousand dollars.
Wait a minute, they were goingto do they were going to do a
used engine. Yeah, and itwas found leant in California that only had

(01:30:55):
sixty eight thousand miles on it.Okay, but was that just for the
engine or the installation too. Ohthe installer. It cost me almost six
thousand dollars to have this done.Okay, got it. We get the
car back. It runs fine onthe way home, and then I make
up some for sale signs because wehave other vehicles who don't need that and

(01:31:18):
we intend on selling it. Soa couple of days go by, I
finally get the for sale signs init. We take it over to Walmart
in Parker. It sits there fora couple of days. I get several
calls on it. In fact,but because I'm asking ten thousand dollars for
it with a used engine that onlyhad sixty eight thousand miles, and it's

(01:31:40):
a four wheel drive SUV, soI figure that's where ten grand? How
is it? How is it running? How was it running? After the
job? It was perfect? Butthen we bring it back home and we
go to dry the next day andit's got no power. All these lights

(01:32:03):
come on, the airbag light,the four wheel drive low light. Yeah,
what did it turn out to be? Man? What did that turn
out to be? Well, wetook it back and they still have the
car Ego Automotive and then he tellshow long has he had it? This
time about three weeks. Okay,but and he told me there's a third

(01:32:29):
This engine we bought came with awarranty, a one year warranty, but
it's with a third party insurance.Yeah, but this doesn't sound like an
engine problem. Had you had aused engine put in the car and then
those other those other symptoms you explaineddon't sound like an engine something more like

(01:32:51):
a voltage issue, you know,when you're having that many lights come on
at one time. Yeah, haveyou ever had the jump? Since I
haven't ob one, you know,tess thing and I plugged it in and
it gave me a callde for aswitch, So Ted Ted, Ted,

(01:33:13):
listen, if you had a usedengine put in there, okay, and
it was running and now you havesome other problems, it's probably related to
that. But it doesn't mean theengine is bad, right, So I
don't understand. Oh, I'd liketo know if I can get my money
back for this and just go getmy car back, your money back for

(01:33:36):
the engine. Yeah, how couldyou ever get your money back for an
engine? How? Over what Ted? What you're saying doesn't make sense.
You had them pull out the oldengine and put in another one. Now
assuming they really did that, Okay, they did the work. Now you

(01:33:58):
had some complications, Okay, theyshould probably fix those complications if it came
as a result of the change it. Yeah, what are they saying is
wrong with it? Well, there'sthe cam shaft or the the timing belt.

(01:34:18):
Oh wait, I mean they're sayingthey're saying there's something wrong with the
engine. Yes, okay, okay, you didn't explain that before. You
explained electrical problems, so so thereis something wrong with the engine itself,
right, But when I took itback, I just told them, well,
the airbag light's on and the fourwheel drive low light is on.

(01:34:42):
And then they told you you havea problem in the engine. Right after
a few weeks, what did theyAnd they said, there's something wrong with
the camshaft. Well, it's Imisspoked on that. It's the timing chain,
okay, and that seems about outright if that had about sixty thousand
miles on it used, Yeah,not so much, not so much.

(01:35:05):
They don't have to be changed,no, no, And they wouldn't change
that as part of a normal usedengine. Did they say that's the only
thing wrong with them? Probably?Fair? And they're waiting for the third
party insurer to know if they're goingto cover the parts or we got to

(01:35:26):
pay for them. Okay, that'swhat I want to know. Now,
when you bought this used engine,did you what did they tell you the
warranty was? They didn't till lastweek? Okay, but ted, did
you ask about a warranty? Imean, you know, you have some
responsibility in this. So when youtook that in there and they said you

(01:35:47):
need to use you need another engine. We found a used engine. We
found a used engine and we caninstall it and it's going to cost this
much money. Did you ask abouta warranty? Yeah? Yeah, Okay,
where's the warranty? What does thewarranty say? Well, he said

(01:36:08):
it was covered for a year,but then I find out just last week
that it's the third party. Heprobably bought it from LKQ. Where did
do you know where you bought theun No, that's where I would go,
you know, that's how that's howthe warranty works. When we buy
an engine and sell it to acustomer used engine, used engine, LKQ
is the nationwide warranty for it.But I don't wait for them to tell

(01:36:30):
me how to deal with my customer. I take care of my customer,
but Q will then reimburse me.Do you have the name of the warranty?
No, they don't member which place? They don't say no, And
it's not on any of my PaperWorksthat I came from. The Eagle's a
big outfit. They're not going toscrew around. What do you mean Eagle

(01:36:51):
the place he had it done?Egout of motive? It was that said
Parker, gep Eagle. I thoughthe said Ego out of moment. What's
the name of the place you wentto. It's Eagle Automotive in Parker.
Oh. I've got about eight orten stores. They're not going to play
around with us. Okay, they'rethey're pretty good. Yeah, yeah,

(01:37:12):
and I agree so far he's beenlegit. But I I called them to
find out what's going on. Thewoman tells me she'll have the man call.
He never calls me. Yeah.We have to stop by there the
other day to figure out what thehell. Yeah, hold on, I
don't blame you for being upset notknowing what's going on. We're hold on
a second. We'll see what wecan do to help you out here.

(01:37:33):
Hang on, Hi, Tom Martinohere three oh three seven one three talk

(01:37:53):
seven one three eight two five five. Now let's talk to what are we
gonna do about this place? Ted? We don't, we don't know.
What are you sure? This placewas called the Eagle Automotive. There's two
places in Parker called Eagle, neitherof which are the one I was thinking.
Yeah, does your actual invoice say, Ted, who did you do

(01:38:15):
business with? Motive and diesel?Yeah? That's what is a content?
It's a different goal transmission automotive anddiesel. It's an okay, okay,
okay, So that's an independent shop. And do you have a copy of
your warranty? No, it justsays used engine assembly engine has sixty eight

(01:38:39):
K one year parts warranty. Okay, it does say that. That's good.
That's good. That's good. Sowhat do they say there? Now?
What do they say about that oneyear parts warranty? Well, that
they can you can't call them.I guess they just email, use email
and of the third party and quickcotton, he said, normally they're quick

(01:39:02):
on responding. But in MI.But you see, I don't think you
have to worry about that. Ithink they're the ones that have to warranty.
If that's what your invoice says,I need you to send us.
You know, Kelly, we can'thandle this without looking at his invoice.
I need to see what he's readingabout that warranty. Yeah, ripped up

(01:39:31):
news. You need advice so youdon't have to come running. Just as
stas as we can. Shooter's gonnahelp coming. This is the Troubleshooter Show.
No Tom Martine, Hey Tom Martinohere, welcome to the show.

(01:39:51):
It's car Friday. It's a crazydamn show. Do you realize we actually
have two shows going on. Youdon't even know that. We got one
on the air and went off therethree oh three seven three talks seven one
three eight two five five. Nowlisten. I know Ted's worried. I
can hear it in his voice.I can hear his wife and and and
here's the thing, Ted, Ineed to see the invoice. Here's the

(01:40:12):
bottom line. You bought a usedengine. Okay, Now, with a
used engine, you said, camea warranty. It sounds like the warranty
is only warrantied for parts. Itsounds like one of the parts probably went
bad. And if it is,the timing chain here's the from what I
just read, from not read fromwhat you told me, it sounds like
that that would be covered, butyou'd probably have to pay for the labor

(01:40:34):
for changing it out. That's thethat's one of the risks in getting a
used engine. However, if theproblem is you want your money back,
I really can't help you with that. There is no money back guarantee unless
they cheated you. I don't thinkthey cheated you. I think, yeah,
I don't think that. I thinkyou bought a use I think you

(01:40:56):
bought a used engine and you gotthe luck of the draw and you got
now another issue. We don't knowwhat that issue is, and we can
have someone called down there and workwith them to try to see what they
can do to help you. There'sno I think they should pay some of
the labor because it happens so quickly. Yes, I do too. I
do too. So we can havesomeone. We say in there on the

(01:41:16):
paper that I will send you thatyou have fifteen days or bring it back
in fifteen by fifteen days for aninspection to backworking conditions. But no,
we're so for one, what areyou saying we have fifteen days to dispute

(01:41:36):
it, I guess, But whatdo you mean to dispute it? What
does that mean? To dispute it? We have it for If we have
it like for two months, wecan't dispute it. You have fifteen days.
No, I don't think there's amoney are you saying like two week
money back guarantee? Well, no, it's their thing in the paper here.

(01:42:00):
Let me find it. Don't worryabout it. I need to see
it because I'm very confused. AllI know is this, can we kachina?
Can we give this the deputy dollarto help this guy over at that
place. We're gonna make some callsfor you. Okay, Now Jay's got
a comment on your situation. Jay, go ahead, what's your comment on
his? Uh? His? Kiah? Hey Tom? Hey man? Multiple

(01:42:26):
lights going on like that. Usuallythe computer is looking for grounds and I
can't find him, so it turnson all kinds of different lights. Sounds
like they mystic ground strap or ajunction or a bunch of ground. Why
are they telling him now he needsa timing belt? I mean change you're
guessing they might be guessing. Theymay not be that. If all this
lights are popping on, you canalmost bet with an engine and swap.

(01:42:49):
Someone missed the ground strap or ajunction block or all a lot of guys,
what do you think? Sounds likeit's possible. That's why I said
vaultage, you know, vaultage groundAt first, that's what the guy told
us, but then they told himhe needed some kind of timing. Jan
I'm wondering they're trying to take himfor a ride. It could really be
possible, because it terns like youneed to sear up the first problem and

(01:43:10):
there you know, and thank you. I recognize that you've called before with
the stuff and I appreciate it.So we'll have to tell Deputy Dollar that
to help him. Three oh three, seven to one three Talk Gary,
Hi, Gary, what's going on? Hey Tom? I've been wanting to
call for a while on the followingthing. It's two part, but one,

(01:43:34):
I'm curious what you're Friday after andauto guys think about the boutique oils
that are available, for example,An's Oil, Royal Purple, Schaeffer,
et cetera. And then the secondpart of that question is is there anything
to these DG products? Man,We talked about that too. Yeah,

(01:43:56):
we talked about both these topics.We talked about the designer oil in previous
shows, and then we just talkedabout BG today. So let's take BG
first, guys, But let's talkabout BG in general. You have all
kinds of BG products, yes,and you think they're solid. I like
all of them. Yes, yeah, I've never had one fail on me.
I mean between their and it's alot of overkill. I had a

(01:44:19):
conversation customer call just for this questiontoo. But if you use full synthetic
oils and everything else, why doyou need MOA? But you don't need
it, but it's just a littlebit extra. What's MOA the motorol adadive.
I'm sorry, BG's motorol additive.So if you used the top of
light oil, why would you needto put BG in it as well?
You don't have to put it in, but I just think you get an

(01:44:40):
extra level of protection for twelve bucks, you know, best twelve bucks spent.
Now, as far as the designeroils, there's really nothing wrong with
them. They're good synthetic oil.But they're not the best synthetic oil like
they say, they're just good.They're all good right now, I don't
know. I mean the biggest thingI AM Oil did wrong is they're marketing.

(01:45:01):
I mean, tell me of someguy's garage. The multi level right,
yeah, so what do you notthink about the product AMS Oil sell
itself is probably one of, ifthey not the best oil on the market,
whether it's it is truly it's afantastic oil. Okay, So when
you're sticking with the name brands themselves. But aren't most synthetics created equally,

(01:45:23):
No, they definitely aren't. Whatdo you like about ams oil so much?
It's well, they've got a muchhigher share rating, they've got a
higher boiling point, they've got abetter poor point, they have better lubrocity,
they're overall probably the best mobile onecan have a commercial operation use them,
can you? Well yeah you can't. They're just very expensive. They're
cost prohibitive to resell and everything else. But the Royal Purple was up there

(01:45:45):
up there too, ye yeah,so it's Royal Purple. It's another oil.
You know who makes that one?I'm not who's who's at it is
at a multi level marketing thing too. You can buy them that's made it
while he was alive, so youknow, and then mobile ones you know,
right, up there, probably tiedwith Royal Purple and all ectual on
the base that they start with.It was the first synthetic, wasn't it.

(01:46:08):
I believe. So I don't know. Yeah, so everyone has a
synthetic now though every major brand,right, most authors and most of your
auto part stores, you know,they carry a synthetic, and a lot
of times if you look into it, they're actually rebranded from a major brand.
Gary, what do you think haveyou used AMZ oil? Well,

(01:46:30):
so I bought it use twenty twentyHonda Odyssey recently, and I because of
that purchase, I sort of stumbledon this subject. And I became rather
convinced about Shaefer oil after reading aboutit and talking to a mechanic and boulder
that I trust. And then myneighbor worked in the Audi Volkswagen dealership for

(01:46:53):
a long time and he's pretty highon the BG products. And so I'm
just trying to put two and twotogether and see what, you know,
see what makes sense? The uh, the shape, I mean, it
seems to be fine, But howdo you really know? I mean,
you put it in your car andyou drive right, you can't tell.
No, it's a long game.It's definitely a long game. You don't
know right away, you'll know inten years. Yeah, but you're gonna

(01:47:15):
be hard pressed to find a mechanicthat doesn't like BEG products. Yeah.
Okay. Well, the thing thatmakes me a little nervous about them,
or maybe not nervous that the suspectmight be better, is the is there
uh there their their mechanic use ofpayback. You know, you give them
a little the little silver discs inthe in the cans and stuff, and

(01:47:36):
they get they get kickbacks on that, so you know it's a quarter.
I agree they might be good,but there's also that aspect of it where
there there's definitely a financial incentive tosell the product. I don't know if
they still do that, do they? I couldn't tell you the last time
I even found one of the coins. No, I haven't seen one of
those in a long time. Youknow, ha k can there's a silver

(01:47:59):
there's a no, there was agold one in there that was worth a
dollar and the others are worth aquarter. So what does that mean?
What is that? Well, it'sjust the mechanic can get a kickback from
the no when the dealer comes outto restock the shelf. He'll pay them
for Oh, it's just pocket changefor the mechanic. It doesn't amount to
anything. Okay, Well, anyway, thanks for calling Gary. So Susan

(01:48:21):
has a Hyundai. Go ahead,Susan, Oh hello, Hi, I'm
very nervous. I didn't on theokay, so the radio. So let's
help you out here. What's theissue with your engine? Okay? So

(01:48:41):
try to make a very long,complicated story short. Yeah, September twentieth
of last year, my engine wentinto limp mode and how to check engine
light go on around the Royal Gorgearea three hours away from my Oh,
I was coming back from visiting mysister. Had to have it towed five
an eighty dollar bill had it TotaRapaho, Hyundai Rapo. I had it

(01:49:03):
for five months. Why five months? Well, mechanic issues, management,
I don't know. I got therun around for a lot of things.
God my car also corporate hun Day. I got a new engine eventually.

(01:49:26):
Oh good, Yes, So gotit at the end of February March area.
I have on my notes. I'min my car, so I don't
have them with me, but aroundFebruar March area when I got it I
knew it didn't seem right. Itfelt different. Everybody's like, well,
you had a loaner for five months, Da da da da da. It
was a little nicer cars than mycar, more power whatever, so I

(01:49:49):
kind of blew it off. Well. During that time, I also had
to have another toe because they gaveit back to me and I got stranded
on two twenty five during rush hourfor two and a half hours on a
front so they gave me a loanercar. So that's how I got a
loaner car for five months. Iwent back to visit my sister with my
granddaughter a couple of weeks ago,same area around the Royal Gorge area.

(01:50:13):
My check engine light came back onthe same area. Avoid that area.
I know. I was really nervoustoo, and we were joking about being
getting broken down to we we shouldn'thave done that either, But hold on,
how many miles on the new engine? Well they it's still they never
you said they replaced it. Yousaid they replaced it. Yeah, so

(01:50:35):
they kept it at the I'm gotabout fifty seven thousand miles totally. When
it went into the UH in Septemberis around fifty one thousand miles. No,
No, I'm asking the new ende. She's got about six thousand on
it. Okay, okay, yeah, all right, good, So you
got a brand new engine in thatthing, So what's going on? Okay?

(01:50:56):
So then I get it back andI and I'm made an appointment because
I'm I have one car. Mydaughter's out of town. I'm using her
car. I take it to PlanetHyundai finally, because I'm just I need
to find somewhere away from this areaI live in Aurora. Planet has been
amazing. They have found they foundthree things wrong with it and then finally
a fourth thing wrong with it fromthe installation of the other thing. That's

(01:51:20):
all been taken care of. Wheredo we stand? Where do we stand
today? Susan. I'm waiting forit to get the last exhaust mount done,
and I'm expecting it today. Butmy problem is with Corporate Hyundai because
my case manager, I have acase two case numbers actually open with them.

(01:51:44):
They said I can get reimbursed forcar payments or rental cars. They
said I can get reimbursed for bothmy toes. And that's what I'm looking
for. And because the check enginelight came on and the previous case manager
said they can't pay me it becauseit's opened again. Are still ongoing,
which it turned out to be thesame thing. But I've asked to talk

(01:52:05):
to a supervisor. I can't geta hold of anything. Okay, hold
on, I think I think,hold on, hold on, I got
to take this. Hold on,We'll come right back to you. I
think we can sum this up prettyquickly and maybe make some phone calls.
I'm talking to Joseph Canna right now, a certified financial planner, and we're
talking about the guaranteed pension annuity thathe thinks is great for you for retirement,

(01:52:32):
and so do many other people whohave him. And you know,
I'm going to full transparency. Ibought one myself. Deputy doc has one,
and there's a place I believe ineveryone's portfolio for a portion of this.
And Joe, what do you likeabout it? Or no? Jordan,
I'm sorry? Is Jordan's his son? Both, Jase. It happens

(01:52:55):
all the time. But the pointof it is is mailbox money. You
know this, If you adopt knowsthis, you have money that comes in
every month, month in, monthout, and you don't have to worry
about that stream of income running outunlike a regular four one K, unlike
stocks, bonds and regular iras.You know, that is the fear is
did I save enough money or willthis pay me for the rest of my
life? With our guarantee pension account, that gets that fear way income for

(01:53:19):
life. And if there's anything leftover, you say it best, they'll
leave it on the table, right, it goes to your family, that's
right. And one of these thingswe want to talk about is they can
do it at a younger age andcontribute to it for for over the years,
or they can convert maybe a lumpsum of money they have or inherited.

(01:53:39):
Correct. Yeah, and any retirementaccounts. I've been seeing a lot
more younger people starting retirement accounts earlierbecause we're seeing parents, We're seeing the
solid security dilemmas that's going to becoming up. You know. These is
why if you have any four oneK from old employers, if you have
any iras and inheritance, like yousaid, get that money still earning some
growth in the market booth, getprotection from the losses. And that's what

(01:54:00):
this guarantee pension account does. Yeah, and when we say guarantees by the
way, it's guaranteed not to loseany principle, guaranteed not to lose any
gain along the way, and thenguaranteed income three all three seven seven nine
sixty six hundred three all three sevenseven nine sixty six zero zero My Money,
Myway dot com. Hey, Andspeaking of retirement type of stuff,

(01:54:24):
what about estate planning? Do youhave an estate plan, a will,
a trust, maybe a combination ofthose, or maybe you want to do
that. How do you want topass on what you own? What you
have, your investments, your collectibles, you're even some maybe motor vehicles or
how what do you want to dowith your business? Kiel and Park handles
this kind of law a state planning, And here's how Kiel and Park does

(01:54:47):
it, and I love the waythey do it. Keel and Park.
What they do is take a lookat everything you have, free of charge,
your entire estate, and then theyput together a plan and some recommendations
and give you a flat rate priceon implementing it. You can do as
much or as little as you want, but it's all complimentary to find out

(01:55:09):
what you need. Nine seven zeroeight one eight eight one nine eight law
KP dot com Hi, Tom Martine, you're a troubleshooter three all three seven

(01:55:32):
one three talk three oh three sevenone three eight two five five. So
I think it boils down to thissuason. A lot of times when people
have warranty work done, they aresometimes reimburse consequential expenses. Is that really
what we're talking about? It allboils down to that your car's being fixed,
but you're not getting reimbursed. Isthat right? Correct? I have
two toes and I was told thatI need to get reimbursed from and I

(01:55:56):
was told for that by a Hyundairoadside that they would reimburse probably. Well,
they're pretty good people. But Iwant to know is how much?
How much is the uh the wholetotal? Oh that's a good question,
because I do can't do it inmy head really fast. Reason. I

(01:56:17):
mean just roughly, so five eightytwo forty for toes and five months of
three hundred and twenty five car payments. That about twenty five hundred doc did
instantly. Okay, And what's thelast word you heard about that? Did
you submit a spreadsheet? Uh?No, but I submitted the required documents

(01:56:41):
through Hyundai Corporate, through the casemanager. And what did they say,
well, last I spoke to thelast they were going to look at it,
and then they said they had towait until the car's finished where it's
at currently, which I totally understand. I got a call from uh Anika

(01:57:03):
earlier this week and she was shejust was, she was not very very
friendly at all, and well,did they say they would pay it?
What did they say about it?Well, she told me that I was
finishing that they were going to closethis out, and she was talking about
one rental and I'm like, well, that's not the whole story. So

(01:57:24):
did she say to submit it tome? No, she just she just
said she called me back on Friday, and she hasn't yet to call me
back. I called the next dayto talk to a supervisor, a different
case manager, and they told methey called me went back within twenty four
hours, and they haven't done that. Yesterday at noon was twenty four hours.
And then I called where my car'sat and they still are working on

(01:57:48):
it. So I don't know whereshe got that the car was completed.
I just want to make sure thatthey don't give me a run around.
I need to know where things stand. I don't know where anything stands as
far as getting reimbursed. Okay,do you have one contact right now there?
Yeah? When you call him,you call this person your case worker.

(01:58:11):
Is it the same one you havecase manager? No, I've had
three. So your latest case casemanager. You have a name and a
phone number I have? Yes?I yes. And if you call that
latest case manager and say two things, One when can I expect reimbursement?

(01:58:33):
And two do you understand my caris still being worked on? What will
they say? I haven't. Iwas waiting for her to call me today
and she hasn't called me yet,and personally, I really don't want to
speak to her because she's very confidentand this her is not your case manager,
right, Yes, it is mycase manager. Oh, I thought

(01:58:54):
you said him. I'm sorry,or speak to her? I know.
So Annaka called me earlier this weekI think it was Tuesday, and said
my car's done. But she wouldn'tanswer any of my questions, and I
felt like I was trying to getthe run around of some sort. And
I said, listen, all right, I don't want to talk to you,

(01:59:15):
she said. I said, canI talk to someone else? She
said, there's no one else inthis company that I can talk to other
than her. I tried the nextday to call another case manager see if
they can help me. They said, absolutely not the only person in coffee.
No, that's okay, that's okay. I mean, I just don't
know why you're not getting answers,like when you say, just flat out
what about this expense or this expense? What does she say? The first

(01:59:40):
time we've talked together to each other, it was not good. She wouldn't
tell me anything other than the factthat But did she say we're not paying
those expenses? No, Hey,Susan, got make a suggestion. Why
don't you see if she has anemail? So you have something in writing?
And you know, yeah, bythe way, she does she have
an email? Probably, I don'tknow what it is. I only talked

(02:00:05):
to her once I called them.And how did you submit her? How
did you submit the expenses you havevia email? Through the guidance to Hyundai,
through the guidance of the instructions ofmy very first case manager told me
what to do once once I gotthe information. So you submitted all of

(02:00:26):
that so far already? Yes.Then the second case manager called me and
said, we don't have these attachments. I said, really, because I
thought I attached them, and shegoes, oh, I need to check
again and i'll let you know.Well, then last Friday, when I
found out I had more problems,it was the last time I talked to
myself. Okay, so right nowyou don't really know what they have and
what they done. I don't knowwhat's yeah, and I don't know technically

(02:00:50):
my car's not been closed out yeteither. Maybe that's why she's not calling
me back or answering I won't.I don't want to talk to her,
Okay, I just want to talkto someone else. But but she is
your case manager. Yeah, Iguess I would. Wait. You know,
she's like she said, they can'tdo anything until the car is done

(02:01:10):
and delivered. So once the caris delivered, and then if it goes
a week without any kind of information, then I would start to say,
so, when is the car isgoing to be done? Hopefully today?
Okay? Well no, they saidthey anticipated the part to come in yesterday
and it should be done today.I sent a text approximately forty five minutes

(02:01:32):
ago just saying, hey, I'mjust saying just to get my car back.
I just wonder where it stands andI did get an unknown caller while
I was on hold. I don'tknow if that was them or not or
anybody, but I didn't answer it. Here's what I want you to do.
I'm going to mark this down rightnow here. Here's really I think

(02:01:53):
what Kevin said is so logical.I think what we need to do is
this, you're looking, let's getyour make sure your car's done. What
if you have a call back onceshe gets the car. That's exactly what
we're gonna do. I'm gonna markthis pending here. And what I'm saying
is get your car and then andthen organize your expenses so we can see

(02:02:17):
exactly what it is and then willhelp you. We'll call for you.
You know, we've had good luckwith Hyundai. I don't think you're going
to have a problem. I reallydon't unless there were some ridiculous expenses you're
trying to get and it doesn't soundlike no. And maybe possibly one other
Uber and that I had to takelast weekend because I had no car for

(02:02:38):
the entire weekend. And then whatdo they say about Uber? Usually they
say a rental car or a carpayment, not both. That's the thing
but this is a whole difference.That's my other question, and I guess
I can. And by the way, just so you know, I know
this, you're not going to getboth the car payment and your rental.

(02:02:59):
Even know the car payment was along time ago and now this is kind
of the same. But you're goingto only get You're going to get one
or the other. If you wererenting a car, they're going to pay
for your rental. Okay, ifyou were. My car payments are higher
than any ubers and rentals that Iput out currently, so that's like those
the car payments. Okay, soyou're not charging for the rentals, No,

(02:03:24):
I did pay. You can't haveboth, is what I'm saying.
If they pay for it, ifthey pay your car payment, you have
to pay everything else. If theypay your rental and your Uber, then
then they pay your rental and yourUber. That you might be confusing them.
They're not going to pay for everything. I understand that, but that
was I'm thinking it as two separateissues, which turned into be a continuous

(02:03:45):
issue. Right. I thought thiswas a completely separate issue. But they
still only pay one or the other. Okay, So then and then my
question for you, is do Iattack on another another car payment because I've
been out of the car for twoweeks, or do I know you have
for whatever time you're without the car. If you're without the car for a

(02:04:06):
full month, that month's car payment. If you're without the car for two
weeks. I don't know if theywould partial it. I don't know how
they can't. I don't know.But you don't take okay, you don't
take the whole month. And Iget I understand that. I'm just saying.
And by the way, Hyundai's probablythe only one that does consequential damages.

(02:04:26):
So I loved Hyundai, and Ijust I've not had this car has
not been good for me because ontop of all this, my anxiety of
it getting stolen, my previous cargetting stolen, and all the break ins
that it happens on this car hasnot been good either. So are you
going to go for your car payment? Yeah? Okay, all right,

(02:04:50):
listen, call us back. Igot all my notes here. Call us
back and we'll I have all ournotes here three h three seven to one
to three talks one three eight twofive five. So, guys, I
don't know of any other manufacturer Idon't know if you guys do. Do
you know of any other manufacturers thatpay expenses? No, not at all,

(02:05:10):
the ones on more else. Yeah, I've never heard of such a
thing. And they haven't really givenpeople a hard time unless they try to
milk it. I do know.They don't like paying for ride share.
They'd rather you rent a car,I guess, unless it's going to be
a day or so, but ora car payment. But you don't get
all three. Okay, you're gonnaget one or the other. Uh,
you're you're not going to get allthree. You can't pile them up.

(02:05:31):
You don't get the car payment.And then they pay for your rental.
They'll they'll pay for your rental ifit's reasonable, or your car payment.
In fact, I think they canpay whichever is less. I mean,
I really do. But again Idon't have that in front of me.
It's been a while since I actuallyread the terms and conditions. Hello Tom

(02:05:57):
Martino here in three oh three sevento one three talk three h three seven
to one three eight two five five. So a word about warranties with everything
everything, no matter where it is, what it is, most of the
time, warranties will not pay forloss of use. Most of the time,
warranties won't pay for any kind ofconsequential expenses as a result of loss

(02:06:20):
of use. Lately, that's beena big problem too, because insurance won't
pay for it either unless it wasa car accident. And the biggest problem,
guys, I think we can admitover the last year or so,
has been the length of time ittakes your cars fixed. It's the length

(02:06:43):
of time the lack of available parts. I don't understand. What can we
still blame COVID for goodness? Ithink a lot of the companies actually learned
that they don't have to inventory inorder to keep you money. Yeah,
they can still make same money byhaving the long goo. They're not paying
taxes at all. This inventory they'reholding on to. We can bring it
in from Sacramento, we can bringit in from Cleveland. We've still got

(02:07:04):
it. So what you're saying isthey learned that they're going to make the
same spread and it might just takea little longer. But once that pipeline
is filled, they well, thepipeline is what it is now. They're
not going to fix it. No, I mean once it's filled, meaning
if there's a two week delay,there's a two week delay. If there's
two months, there's two months.But they keep orders coming in and people
are still making money and people arebecoming more accustomed to it. I mean

(02:07:29):
it's almost impossible even normal service ata dealer. At a dealer, sometimes
they won't even schedule you in unlessthey know what parts they need yep.
Or they have one session where theylook at your car. And unless it's
just normal like the grease and lubeand all that and the oil change,
but if it's something else, sometimesthey want to look at the car and

(02:07:51):
then they say, look, youcan drive it until we can fix it.
Yeah, until the pot's coming.Much more if you can drive it.
Have you guys ever had people dothat? Oh? Sure, where
you'd order a part and then letthem take the car until you're done.
A lot of times we can't dothat because we have to disassembly. Yeah,
oh good. What kills us iswe've got a car now stranded on

(02:08:15):
the lift for a week, sowe're not right, you can't. You
can take it off the lift andput it in your car. No,
if it's give a lot of frontwheel drives, you're pulling the whole subframe,
cradle out of there. You musthave spend four or five hours.
What are the worst parts to getright now? You know it's hit and
miss because it's not all the samestuff. Brakes and belts and hoses,
all regular right, all good stuff, spark plugs, wires all that.

(02:08:35):
Yeah, we generally have more problemswith Toyota parts in particular. But you
know, for example, Deputy Dollar, I've got his son's car in my
shop right now. It's just asimple seal, but it's dealer specific.
I ordered it a week ago.I still got his car a seal,
a seal, and so the carhas to sit there until it's done.
I can't take it apart. Ican't strand the lift man. That stuff's

(02:08:58):
been an insurance on the other endforever. Because of COVID, they don't
have adjusters that come out anymore.Everything's over the phone. Anything. What
would you have that's insurance related?Hit curbs, oh, things of that
sort with you, you know,chassis frame, that's that kind of work.
Okay. Somebody wants to know hereabout parasitic drag. That's meaning the

(02:09:20):
batteries are draining. What are thesepeople go away in the winter. What
do they need for their battery?Battery tender and that won't overcook it or
anything. No, they're very specificand they're electronic now, so they're really
accurate. Right. You can putit a two as it'll turn itself off

(02:09:41):
and on and yeah, and youjust tender it because if you're going to
be gone for two months or threemonths, you're you're going to have a
problem or disconnect the battery. Huh. I never thought of that. Well,
what's what's the downside to that?Well, you can have issues with
arcing taking it off and putting iton, but once it's disconnected, nothing
will drain that. No, there'snothing to drain it, nothing that you

(02:10:03):
there's nothing that you need to leave. It's not connected anything. No.
But what I mean is is thereanything you would need? I guess not.
You would just reset your clocks andalthough nowadays aren't they all set by
GPS, a lot of them areautomatic that decides to disconnect this battery.
Just please make sure it's the negative. Yes, yeah, that can be

(02:10:24):
a big problem. And do youhave you seen the new jumper cables that
you can hook up any side toany sign. Okay, they're pretty cool.
So does not color coded nothing.You just go two and you go
two, and it automatically senses whatit should be and flip flops. They
go through a center, a centera circuit board. Right, so it's

(02:10:48):
like a round thing and the roundthing has two cables coming out the left
and two cables coming out the right, right long one. So you just
hook them up and they search polarityand pick the right one instantly without hurting
anything. Well and similar to keepingjumper cables in your car in case of
emergency. I mean now they actuallyhave small boxes that you can charge up

(02:11:09):
at home like a cell phone,like a charging block. Yeah, but
it will actually jump start your car. Oh cool? So but but so
that has cables on it, cableson it, yep. So okay,
so it's a it's a charger,yes, well a jumper and they make
larger ones for diesel pickups. Butyou know, you know you can.
So how do you keep that chargedlike it is a cigarette lighter or the

(02:11:31):
twelve O port Yeah, or youknow every six months, take it in
the house and plug it in aroundThere are no cars that come with that.
Does something you buy after market?Yeah? I mean it's similar so
they don't leak like in my briefcase. I have a little uh cell phone
block for exact travel and we havemore coming up. By the way,
Grossman Wellness dot Com Grossman Wellness dotCom for your concierge medicine. A monthly

(02:11:58):
fee gets you all your your prescriptions, your blood work every three months,
your consultations, and your supplements.It's a wonderful program. Grossman Wellness dot
Com. So, guys, speakingof the extreme heat, let's talk about
this. I was told once thatdoes more harmer in your car than cold.
Absolutely right, most definitely. Sowhat do we do? Is there

(02:12:18):
anything people have to do or withmost cars and we're not going to have
any problems? Well, no,I mean you want to make sure you
primarily your coolant. You want tomake sure and you'd be surprised. I
guess how many people don't even thinkabout cooler. And it's not even just
the level. It does deteriorate,it does break down, it does get
contaminated in it. So you dowant to do flushes to make sure that

(02:12:39):
that cool is work. You wantthat coolant to be up to snuff,
so to speak. You want itand are those testers any good that you
put in the expansion take a pullout. It's just a gravity. Yeah,
you don't think it good, it'sa start. Yeah, okay,
you want to check PAHs, youwant to take a lot of different things.
But it's also you want airflow,so the fans have got to be
working. You know, you gotis it? Does it take it to

(02:13:01):
all? What else in addition tocool and how about hoses and belts?
Yes, definitely yeah, in anylittle leaks, yeah, it's usually just
a little squeeze. Make sure they'renot getting sponge of soft you don't se
any bubbles? Okay? And thenis there any visual you can do on
hoses or belt like isn't there afabric or like cord you can see in
a belt or not seeing that it'sway too far gone, I'm way too

(02:13:22):
okay. Yeah, but but youwant to You don't want any visible cracks
either, do you on those?No? Definitely not. So you also
want to make sure you don't seeany areas that are bulging so where we're
okay, like an aneurysm. Seriouslyreally so hoses can do that? Sure,
any stains where you may have somebodywho texted and wanted to know,
is vapor locks still a thing?No? No, why is that because

(02:13:46):
of the high pressure fuel systems.So most of the older cars that had
it, what we would do isput a high pressure electric pump on it,
over pump the vapor. Okay,so now we have all this high
pressure. So yeah, it's it'snot an issue. And then if somebody
else wants to know, does yourcar perform better with certain fuels during heat

(02:14:07):
or it may not matter? Toomuch? Alcohol will be a problem with
too much heat, Yes, becauseit evaporates. Yes, just the higher
flashpoint or you get less performance,or you get no driveability and less performance.
Yes, but don't they alter thosefuels in the hot weather and only
they're only in the winter. Yes, But how do you know? Okay?

(02:14:31):
And what's the difference between MTB andalcohol and ethanol? What what do
they use in car? Do theystill use mtbe? That was an additive,
That was an additive years ago?So right now is ethanol the main
deal right now? As far asadditive? Pretty much? I think that's
what you do. Have a lotof stations out there now that do offer

(02:14:54):
ethanol fat free fuels that you canget, and the particularly I mean you
pay about the same, if notmore than premium for it, but it
And one quick question somebody who hasthat Arizona question about the winter. Can
they keep fuel in the car thewhole winter? Yes, no problem,
It'll be stable announcements all right.I'm Tom Martino. That's shared in auto

(02:15:18):
tech dot com, transmissions Denver dotcom. And if you need help,
information or referrals, you can alwayscall three oh three Martino three oh three
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