The Troubleshooter 10-29-25

Episode Transcript
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Speaker 1 (00:00):
Thank yeah, Ritum News. So you don't have.

Speaker 2 (00:13):
Run in just as fast as we can shoot. That's
gonna help. Come Man Dix.

Speaker 3 (00:20):
Is the Troubleshooter Show. Now, Tom Martino, Hey.

Speaker 1 (00:26):
Tom Martino here, Welcome to the show. We are broadcasting
live from the remote studios. I'm here at my home.
I'll be tuning into Mark in one second. Here I
have alongside me Paul the Waterman. We'll be talking about water.
Let me transition over to Mark and Mark welcome. What's
going on? Mark? What is on your mind today?

Speaker 4 (00:48):
Well?

Speaker 1 (00:48):
Not much? Man, what's on your mind? Okay? I don't
understand this, but I want to bring this up before
we talk about water and other things. This is what
I don't understand. Consumer confident, consumer confidence. I looked at
a chart. It's very very telling. This consumer confidence study

(01:09):
has been going on for years and years and years
and years, and what they do is they take trends
of what consumers, how consumers feel. Now, I brought up
a chart and this is interesting and there's no rhyme
or reason, but I'm I'm going to read it here.
What I mean no rhyme or reason is it was

(01:31):
really really high during the Trump administration extremely high in
twenty sixteen when he was elected. It went up twenty eighteen,
twenty nineteen, twenty twenty. Then it crashed when Biden was elected.
That's just a fact. But then Biden masched to climb
it back up to almost where Trump was at an

(01:53):
all time high. And now it's going back down again.
And uh, well a went back down again with Biden
and Trump took over. It was very low, and now
it's going even lower. I what I'm seeing here is
a trend that seems to be ticking up just a little.

(02:14):
But in all consumer confidence is it's it's it's waning,
it's it goes up and down. But the overall trend
is going down a bit as opposed to up a bit. Again,
all of the indicators. Here's what's funny. The indicators in
the economy are actually not bad as far as the

(02:37):
stock market. The rate of inflation not bad. But consumers
seem to be putting off major purchases, which would tell
you that the ETFs and stocks for for consumable goods
or durable goods are down a bit. Uh And that's
somewhat of a leading indicator. Sometimes when it comes to

(03:00):
stocks what are durable goods doing? But in any case,
the message is this, the economy is showing strong signs
in every area except consumer confidence and jobs. Even though
the rate of unemployment is very, very low, it is

(03:23):
still a tight job market. Now. You know, I look
at people and I wonder what are they trying to
What are they trying to get as far as jobs,
because everywhere I see people, I see them working in
better jobs than ever before. Mark, what about you? Now?

(03:44):
Your kids killed it? Your kids killed it? And I
think on an individual level, a lot has to be
said for the generation in general. I think this generation
is slower to accept jobs anyway you mean slower to
grow up? What do you mean by that? Okay? What
I mean by that is this generation.

Speaker 5 (04:06):
Let's let's give it an age and define this generation generation.

Speaker 1 (04:11):
What I'm gonna do, I'm going to define it more
by age. Right now, kids who are twenty one to
thirty right now are highly selective on where they work.
They want big rewards that they're holding out for management.
They yeah, exactly, they seem to be holding out for
management or they seem to be almost feeling like they

(04:32):
deserve more than's out there. And I tell I tell
young people when I talk to them, get your foot
in the door, do what you can, and they say, no,
we don't believe in that. Once you get your foot
in the door, they never raise you, they never help you.

Speaker 5 (04:45):
When you say they're just lazy, though, doesn't it come
down to they're just lazy as hell?

Speaker 1 (04:50):
You know, Mark, I'm I'm wondering about that. Why are
they lazy though? Why their parents? Their parents gave everything? Possibly,
I don't know. Paul the Waterman, why do you think
kids are late? Do you think kids are lazier now
or not? How do you feel you're when you hire people? What?
What do you feel?

Speaker 6 (05:10):
I think I think there's an entitlement.

Speaker 1 (05:16):
We're not overusing that word. Yes, okay, so my thought
is that there is an entitlement. But overall kids are lazier.
And anyway, the unemployment rate is not bad. It's right
now at four point something four point three. That is

(05:38):
an excellent unemployment rate. In fact, if it goes down
too low, prices go up too fast, and then we
have inflation. If it goes up too high, that's when
people start holding off on major purchases.

Speaker 6 (05:52):
Anyway, I think I think it's also the education system.
Tom when you go to the you know, these teachers
or kids are coming out of school with you know,
an anti business mindset, and you know, I get accused
by people that we're interviewing or we're hiring and we're
testing out that you know, all we care as a
business is about money.

Speaker 1 (06:12):
Well, but that's you need that to keep going. See.
I would love to find people who want to work
on entry level positions and then move up as opposed
to moving in right away wanting six figures. And there
are kids that want to do that. But there is
a there is a slowdown in the job market that

(06:33):
there's no doubt about it. According to the Bureau of
label Labor Statistics, payroll growth in twenty twenty five was
flat and it's going down since then. And there seems
to be a broader freeze in hiring. The hiring. The
trends are slow to know when it comes to hiring.

(06:55):
Layoffs are expected to be more than ever coming in
twenty twenty six. Much to do about a I so, well, that's.

Speaker 6 (07:04):
Why I was going to ask you. AI is going
to eliminate a lot of white collar jobs. I think
you're going to see a shift away where you know
blue collar jobs, you know, labor jobs, but there's gonna
be a huge boom bus they're in white collar jobs.

Speaker 1 (07:20):
There is, by the way, a trend mark for younger
people who do want to kill it. They are going
into trades, plumbing, electrical, HVAC, texts and things like that,
and they are doing very well. Some computer coders are
doing well, although AI is taking some of that. You
don't have noticed, So Tom, what's that doc?

Speaker 4 (07:42):
Well, you know, if you.

Speaker 7 (07:44):
Look on Reddit, which sometimes it's fun to just stroll
through Reddit, but it's amazing the number of posts on
Reddit about people who can't find jobs. It's over and
over again about people looking for stare out of work
two three, four or five six months, two years, and

(08:04):
then's just nowhere for them to go.

Speaker 1 (08:06):
Now, absolutely, that's one. That's one aspect. Here is something
that's happening with AI. And and again I don't know
when AI or if AI implodes, because we talked about this.
When you have a like a family and their geniuses
and they live on an island and the geniuses intermingle

(08:28):
and inter and and it's incestuous, and they have generations
of kids, they get more stupid because you don't have
new stuff into the gene pool. If you look at
our collective intelligence, even though it's massive as a gene
pool on the Internet, okay, because that's where all the
knowledge is that AI gets. That's that's all it is. Okay,

(08:51):
the Internet or people that are trained to feed AI,
and they hire, by the way, believe it or not,
they hire people in third world countries to sit there
all day and train AI. They look at photos and
they have to rank photos as vulgar or non vulgar,
sexual or non sexual, medical or whatever, and they click

(09:15):
through these every day. But needless to say, most of
the information ninety percent of all information on AI comes
from the Internet. So if you take this body of
knowledge and you use it and use it and use it,
and then you regurgitate it back into the Internet, you

(09:36):
have an incestuous pool of information. And I can't help
but believe eventually AI becomes stupid. I mean not stupid,
but it becomes less and less viable because you're not
adding new information. The more we depend on existing information
and rehash it and put it back into the pool,

(09:57):
the more we're getting a regurgitation of the same stuff.
So where will the new information come from. If we
don't have people doing their own research and development and
feeding back into the Internet, then we start getting an
incestuous pool of information that will eventually not be as dependable.
But in in a case, here's the immediate here is

(10:21):
the immediate outlook. People who do proofreading, they're out. Publishers
aren't even using them anymore. No more proofreading, no more editing.
These jobs are out. Also troubleshooting, troubleshooting systems and codes out.
All of this information can be done by AI in
split seconds. They don't have to worry about AI wanting

(10:45):
to take a vacation or break, but anything that has
to do with analyzing information. Actual areals that used to
be one of the most highly paid positions. Mark, do
you know what an actual areal actually does? I mean
they actually they actually predict what risk levels certain things

(11:05):
are at, and then they help price insurance or help
assess risk. By knowing risk, you know what to price
your product or service, and you know what and then
insurance knows what to ensure and how much to ensure
it for if something hardly ever goes wrong. The actuar
areals say, you got a really good score, you get

(11:28):
really good cheap insurance. If the actualar areals say it's
high risk and a good chance of something going wrong,
then you pay more for insurance. These jobs are out
the window. You can forget about actuarial jobs right now.
And they were some of the highest paid jobs on
the market. By the way. I'm Tom Martine three ZHO

(11:49):
three seven to one three talks seven one three eight
two five five. Jennifer, what is your issue? I'll tell
you what Jennifer Kachina teller will come right back to her.
She's next on the Troubleshooter Show. We'll talk about Hoa's
one of the things we talk about a lot on
this show. That's uh, that's uh, not just Hoa's, but

(12:10):
what I call runaway management companies, which is another problem.
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(12:33):
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Speaker 8 (12:37):
You don't pay a cent until you're content.

Speaker 1 (12:43):
Time for an insurance check up free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate man dot
com to list your home with re max Alliance three
oh three nine two zero sixteen twenty two. All right,

(13:04):
we're gonna talk about AHOI, but I want to go
to Charles first comment on jobs? What is your comment
on the job market? Right now? Charles, Charles, your comment? Please?

Speaker 9 (13:19):
Can you hear me?

Speaker 1 (13:20):
Yes, sir, go ahead, sir.

Speaker 9 (13:22):
Yeah. I have friends that work for companies like Brandon
Sand and Gravel. Yeah, can get any drivers. They have
brand new trucks and all work. So there's just people
don't want to work.

Speaker 1 (13:36):
Well, Charles don't. Here's what I think it is. I
think some areas they we've over emphasized educationist skills in
certain areas over the years, and some of these down
to earth truck drivers and plumbers and electricians and tradesmen
in general are are suffering a shortage and that is
why I think you find certain jobs hard toil and

(14:00):
other jobs there's a glot of people waiting for the
dream job. Thank you for calling. Charles. Jennifer has an
HOA issue. Jennifer, what's going on with you? What's happening?

Speaker 10 (14:10):
Oh hey, good morning, Tom, good morning.

Speaker 1 (14:14):
Yeah, more it's happening.

Speaker 10 (14:16):
Oh hey, Well, I'm not even sure where to start.
There's a kind of an overarching community problem.

Speaker 1 (14:23):
Okay. And when you say a community problem, are you
talking about the community itself or the management of the community,
the management.

Speaker 10 (14:32):
Of the community.

Speaker 1 (14:33):
Okay, tell your story. What caused you to call something?
Must have? Really? Something's buggy? You? What is it?

Speaker 10 (14:41):
Quite literally? Actually, so, the overarching issue has to do
with our current board, I think potentially doing some shady things.
We no longer have a professional management company, and so
our board, in our whole community is being basically by
one person.

Speaker 1 (15:03):
And is that one person on the that one person
on the board, or is that one person a hired manager.

Speaker 10 (15:09):
No, that one person is a volunteer. She's the co
VP on the HOA executive board.

Speaker 1 (15:16):
Okay, and so why why is she why does she
have so much power?

Speaker 10 (15:23):
Because there's a real lack of interest from the community
in participating in the y. It's a very small community.
We've got a lot of older folks who got work.

Speaker 1 (15:33):
How many people live there? How many units our individual
units are there?

Speaker 9 (15:38):
Fifty one units?

Speaker 1 (15:40):
Okay, so that's not that small. But let me just
tell you something, Jennifer, and this happens a lot. I'm
gonna I'm gonna give you two scenarios. One is the
HOA starts losing interest and then the management company says, hey,
you know, we're coming up for renewal, and they present
the HOA with a contract and they don't really read it,

(16:00):
and the HUA basically signs what amounts to a perpetual
contract that is self renewing. And then the HA backs
out and the management company literally is a runaway management company.
They do whatever they want. In fact, they collect proxies
in order to vote what they want, and they become
really and truly the only people that know what's going on,

(16:24):
and the HA members fade and the people don't. They
have a lot of apathy. Now you have a similar
situation where you have apathy, where you have a board
that does this, and what happens is the board they
either don't know what they're doing or they're lazy, and
one of the board members or executive committee members start.

(16:44):
They start just kind of doing things and by default
they become like the manager and people simply ask them.
There is no declaration saying, you know, Susie is now
in charge. It just happens. And then the worst part
about it is Susie, when she's in that position of power,

(17:05):
probably gets the proxies from the board members, and board
members can get proxies from others. Proxies are very very bad.
What a proxy is is being part of an HOA
and basically saying I don't want to be involved in
the issues. You take my vote and vote for whatever
you think is right. So that's where you have what

(17:26):
I call a super member. The super member becomes in
charge of everything. So how is this affecting? I mean,
do other people in the community know this? Do they
have they talked about it? Are you the only one
tell me about that?

Speaker 11 (17:43):
No?

Speaker 10 (17:43):
I'm definitely not the only one. So this person decided
to She basically bullied the previous board president into quitting
through aloud uh huh public exchange during a HOA meeting
last year because.

Speaker 1 (17:59):
So she must everything she wants to. Does she have
a lot of proxy votes? Do you know?

Speaker 10 (18:05):
I don't know the answer to that. But she did
fire our professional management company for you know, having some
of the same concerns that you.

Speaker 1 (18:15):
Just mentioned, right, So what can you get other But
if you can get other members of the HA to
be upset about it, they can start attending meetings. Do
they have regular meetings?

Speaker 10 (18:29):
The meetings are held every two months in a what
it's supposed to be our community room, which is.

Speaker 1 (18:37):
Actually a non Does anyone show up?

Speaker 10 (18:41):
Very few, very few people.

Speaker 1 (18:42):
Okay, I have some recommendations, here's and then I'll get
to whatever you called about your specific questions. But if
I were you in this situation, and I know that
there's about fifty some odd houses and they're all being
ruled by a super member who we who weaseled her
way in, what I would do is this. I would
do a one sheet flyer saying, do you know that

(19:03):
most of our decisions are made by one member and
we need to take control of our HOA to have
a more democratic system. Please attend the next meeting with me,
and let's call for nominations for a new board or whatever,
look at the bylaws and find out what's required. But
you need to get other members interested in this. Now,

(19:26):
how is this negatively affecting you, the super member? How
is that management of the super member affecting you?

Speaker 10 (19:36):
Okay, so this is this is the ugly gim me
the main Give me the main issue you called about.

Speaker 1 (19:42):
Yes, I have.

Speaker 10 (19:43):
Found bed bugs in my unit repeatedly all to last
uh you know, eleven years And okay I did when
I moved in I was a renter. I reported to
my landlord, They in turn reported to the HOA. Yes,
no follow up. My building has four units lack.

Speaker 1 (20:04):
So let me ask you something, Jennifer straight out. Are
you calling simply because you're sick and tired of the
bed bugs? Or truly is this a community wide problem
and other problems added to it as well? Or is
this just you're just tired of the bed bugs because
you can get those eradicated with a good exterminator.

Speaker 10 (20:24):
Well, yes, that's exactly right, and I have already done
that twice and I'm about to do it a third time.

Speaker 1 (20:29):
So are you saying you're being cross contaminated because others
have it and it's more of a community wide problem.

Speaker 10 (20:37):
The person who lives in the unit next door to
me had what was a hoarder, and oh god, the
COVP who lived on the other side of that person
right started getting bitten by bedbugs. Then she addressed the problem,
and she forced the woman who lives next door to
clean out per unit literally ninety q mes.

Speaker 1 (21:02):
Okay, so what's causing the problem?

Speaker 10 (21:03):
Now?

Speaker 1 (21:04):
What's causing the bed bugs? Right now?

Speaker 10 (21:08):
They're still in the building because the building as a
whole have not been treated the addict coming in.

Speaker 1 (21:14):
Are all fifty units in that building or are they
divided up?

Speaker 10 (21:18):
There are four? There are four units in the building
that I live in.

Speaker 1 (21:21):
Well, that's good news. Then that's good news because that's
not a big What I'm saying is that's not going
to be a big problem if there's only four units.
So have you have you asked the board to take
action with pest control? Yes?

Speaker 10 (21:40):
So here's where it gets weird, though, I believe that
the KVP forced the sisters unethically to clean out their unit.

Speaker 1 (21:52):
You know that's water under the bridge now.

Speaker 10 (21:55):
Well, I know, but she's obsessed with saving money, and
so she also didn't like the fact that I kept
asking questions because we don't have a professional management company,
and she, the KVP, has encouraged people to contact her
directly with questions and concerns. So I did so and

(22:18):
I continue to follow up all summer. This started in August.

Speaker 1 (22:22):
Okay, so where is where does this stand right now?
Is she addressing the bed bug problem?

Speaker 10 (22:28):
She sent a seventy two hour notice to cure a
violation to me. She had it served taped to my
house in September. First of all, that is not a thing.

Speaker 1 (22:38):
That is well, hold on a seventy two hour notice
to do what.

Speaker 10 (22:44):
Take care of the infestation in my unit and pay
for half of her unit and the other person.

Speaker 1 (22:51):
So she's saying it's your problem. She's saying you're the
one that caused it.

Speaker 10 (22:57):
She's saying that I yes, that is correct, which is
all right.

Speaker 1 (23:00):
Listen, hold on a second. You know what I want
to do. I want to get to the bottom of this,
Deputy Bow Yeah, here, I want you really to contact
and basically just sift through the nonsense if there is any,
and let's figure out why Jennifer's being pegged for this

(23:20):
when she's been complaining about it. Jennifer, it sounds like
we've exhausted the topic on radio. Basically, here's what it
boils down to. You have a super member dictator. You
have a bedbug infestation of your unit, and you believe
it's a building problem, and there's four units in the building,

(23:43):
and you're saying, instead of addressing the problem from an
HOA standpoint, she is saying, you're the one that has
to take care of it. So bo, that's where you're
starting from. Let's figure out what they have and if
they would allow maybe one of our inspectors, one of
our companies to go look at it and try to
determine where it's coming from, offer that service to them,

(24:06):
and I'll get somebody from our referral list to do it.
I really will. But that's where that's where we have
to start.

Speaker 12 (24:12):
I'm chanter, Jennifer, call the car out of the Department
of Health if there's bad bugs, because they'll invest.

Speaker 1 (24:17):
Yeah, that's good too, But to find where they're coming
from and who's that fall But first start with the
HOA supermember and see and not from a confrontational point
of view, but from hey, we want to help you
point of view. Miguel I can start your problem. Then
I got to take a quick break. But what is
going on with waste management, Miguel, what's happening?

Speaker 13 (24:40):
Well, good morning Tom, Hey hey, So yeah, simple, I
had a waste management truck that came by to picked
up pick up some trash from my neighbor. That's yeah, yes,
So as he was leaving the property the area, the
driver must have not seen the cable that was attached

(25:00):
from my roof to my neighbor's roof.

Speaker 14 (25:02):
So as he drove, he pulled with the truck.

Speaker 13 (25:06):
He pulled the wire, which damaged my roof, my gutter,
and I have been trying to contact the company. They
keep telling me that someone was gonna get with me.

Speaker 1 (25:17):
So when when when he drove away and pulled? When
he drove away pulling this line? Did it? You said?
Was it that attached to a mast on your house
a big pole?

Speaker 10 (25:30):
Was?

Speaker 13 (25:30):
It was?

Speaker 15 (25:30):
Actually it's actually a cable internet wire and it was
going from the from my neighbor to I guess the
internet cable company must have rigged.

Speaker 1 (25:41):
It that way.

Speaker 13 (25:42):
So that's what was.

Speaker 1 (25:43):
But how does it connect to your house? How does
it connect to your house? Oh?

Speaker 13 (25:47):
It was, it was It was staple or fully attached
to the wire to my house by the cable company.

Speaker 1 (25:55):
All right, hold on and we'll talk about this coming up.
So hang on. I'm Tom Martine three oh three seven
one three eight two five five, Denver Region. I know
Mark is doing the weight loss drug for pennies on
the dollar. But what I don't want you to lose
sight of is there stem cell therapy for painful joints
and tendons. They do a great job. You gotta contact

(26:18):
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Speaker 8 (26:36):

Speaker 1 (26:41):
Time for an insurance check up free, no obligation comparison
call Compass Insurance. Pay too much your coverage at dozens
of insurance companies find out now three all three seven
seven to one. Help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three nine
two zero sixteen twenty two. Hey, I'm Tom Martino. You're

(27:06):
troubleshooter with Mark Major, and we are solving problems and
taking complaints. Miguel's talking about waste management. Miguel, this seems
pretty simple. They're not denying they did it, right. I
mean that so we don't have to go back to
the beginning. They know they did it. They're just putting
you off by the truck pulled the cable down and
did some damage.

Speaker 13 (27:28):
Yes it did.

Speaker 1 (27:30):
Okay, let me ask you this. What did it do
as far as services? Did it break the cable or
is the cable still working? Well?

Speaker 13 (27:38):
It brought the cable and had called a cable company
to come in and do the repairs, which they already did,
thank god.

Speaker 1 (27:45):
Okay, Okay, so you got that.

Speaker 13 (27:47):
Yes, it damaged my gutter somehow, when the wild's being pulled,
it disconnected. It twisted the gutter. Okay, got it's connected
directly to to the flat roof.

Speaker 1 (28:02):
Uh huh.

Speaker 13 (28:02):
So I brought in the roof for because my roof
is brand new.

Speaker 1 (28:05):
Yeah? How much? How much did they tell you? Basically,
that's all I care about. We don't need the details
of the injury. How much will it cost to fix
these damages?

Speaker 13 (28:14):
Well, my roofer told me it's gonna cost me over
three thousand.

Speaker 1 (28:17):
Dollars okay, undred, So they're gonna have to and that's
for the gutter and the roof. Yes, okay, So what
is the last response the most recent communication you had
with waste Management? When was the communication and what did
they say?

Speaker 13 (28:36):
Well, yesterday I spoke with a mister Richard Collins, I'm sorry,
mister Mark Collins at the main office. He basically told me, Hey, Miguel,
give me give me a day, which was yesterday. He
told me, hey, give you a day. I'll reach out
to the rock manager, which is Chris Patino.

Speaker 1 (28:57):
He's the guy that I spoke to.

Speaker 10 (28:59):
Well, the whole thing took please.

Speaker 1 (29:00):
Yeah, so what what what did Mark basically tell you
he's going to do or whoever you talk to.

Speaker 13 (29:06):
Yeah, Mark told me that he was going to reach
out to the area to the route supervisor or manager,
and that the route manager was going to get in
contact with me.

Speaker 1 (29:16):
Did the route manager get in contact with you?

Speaker 13 (29:20):
Yeah? The route manager is Chris Patino.

Speaker 1 (29:24):
And okay, what did the route manager. I need to
know the response you got from waste Management. I don't
care about the in between. I want to know the
final response you got from them and how they're going
to deal with it. What did they say? Who just
said it?

Speaker 13 (29:38):
Well, Mark Mark Collins, the individual that I spoke to
yesterday at the main office, told me that he was
going to reach out to me yesterday with an answer
or some kind of resolution. So it's been yesterday went by,
okay from anyone else.

Speaker 1 (29:58):
So he said he would reach to you with an answer. Okay,
we're gonna call this guy. We're gonna call this guy.
Deputy Doc's gonna call this guy. Uh, and let's just
get to the bottom of it. Doc, can do you
have enough on your plate? Do you do you have
too much on your player? Can you handle 's? Okay? Cool,
Deputy Docal call over there. Let's just call over there
and say what is going on. Sometimes all it takes

(30:21):
is a little nudge or phone call from us. So
thanks for letting me know. Okay, we have more coming
up on The Troubleshooter Show three oh three seven one
three talk seven one three A two five five Fix
It twenty four to seven is doing the Extreme clean
tune and check for just thirty nine bucks. If you've
never had it done, you go to the website fix
my Home dot com. Book Now, get this extreme clean

(30:43):
tune and check of your HVAC and extend its life inefficiency.
Fix my home dot com book now go with a
sure thing Denver's best roofer Excel Roofing dot com.

Speaker 8 (30:57):

Speaker 1 (31:00):
Leave time for an insurance check up free, no obligation.
In comparison, call Compass Insurance paying too much your coverage
at dozens of insurance companies find out now three oh
three seven seven one help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hi, Tom Artino,

(31:28):
your troubleshooter three oh three seven three eight two five five.
Kim has a comment on jobs and uh the president.
Go ahead, Kim? What is your comment?

Speaker 11 (31:38):
Oh?

Speaker 10 (31:39):
Hi, this little bell, I gotta use that.

Speaker 11 (31:45):
At Butcher. Second, what is this?

Speaker 1 (31:48):
Is this?

Speaker 4 (31:48):
I don't know?

Speaker 1 (31:49):
I have no idea? Is this Kim? I don't know?
But Kim, he said he had something to do something
do with using the head. Uh, that's why we're hearing
all those echoes. So, Kim, do you have a comment
to make on he just flushed the toilet. We're okay,

(32:10):
that ain't flushing now, that flushed, So Kim step out
of the bathroom. So that echo We what's Kim? What's
going on? And why is Kim in the bathroom? Why
you had to use the bathroom? Kim? What is your comment? Sir?

(32:33):
What the hell? Okay, Kim, do you have something to say? Okay,
that's a good choice, Kim, that's a good choice, speaking
of okay now three O three seven one three talk
three O three seven one three eight two five five.

(32:53):
We have a yes.

Speaker 4 (32:55):
Can I wish my son a happy birthday today?

Speaker 1 (32:58):
No? Not today? You got to do it. You can't
do it. You can't wish him happy birthday? How old
is he? He's thirty nine and today is his birthday.
And you want to wish you as a father, a
proud father, you want to wish him happy birthday?

Speaker 4 (33:14):
You got it?

Speaker 1 (33:16):
Well, think about that, Doc. If we let you say
happy birthday, Eric, it is Eric right, correct. If we
let you say happy birthday, Eric, say it happy birthday, Eric.
If we let you say it, now, everyone's going to
want to say it. So we can't do it. But
it was worth to try. Okay, yeah, we can't do it,

(33:37):
so but everyone everyone has a birthday, so we would
have a birthday every day. Right. Okay. By the way,
Paul the Waterman's here, and here's something that I looked up.
And again I look at water as much as I
do food. I mean, in fact, actually more. We consume
more water than anything, even if we don't think we're

(33:58):
consuming it, and we're absorbing it in showers and stuff.
But here's the thing. These pifis, these permanent chemicals have
been found in virtually every water system where they were tested.
Now that's the key testing. You see, there is no

(34:19):
requirement for PIFI testing in many areas, isn't that right? Right?

Speaker 6 (34:24):
EPA created standards that are not implemented yet. But the
research I've done is everybody in the United States has
p fas in their body right now.

Speaker 1 (34:34):
Yeah, forever chemicals, and they have shown up. By the way,
these chemicals don't break down and they're accumulative in effect,
so you are actually you don't get rid of them.
They accumulate in your system. In some autopsies there were
alarming levels of pfas. They're associated and this hits close

(34:57):
to home for me with many cancers, thyroid disease and
your immune system to.

Speaker 6 (35:05):
Get into the fatty sales of the body and they stay.

Speaker 1 (35:07):
Yeah, they don't. You don't get rid of them. So basically, Mike,
now the the next biggest thing, microplastics. We're going to
talk about that. Plus we'll take your calls, problems, questions, complaints.
Get your call in three oh three seven one three
talks seven one three eight two five five. Go with

(35:30):
a sure thing Denver's best roofer Excel Roofing dot com.

Speaker 8 (35:34):

Speaker 1 (35:39):
Time for an insurance check up free, no obligation comparison
when you choose Frank durand the Real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Yeah, ripped, you

(36:09):
beat it by who you don't have?

Speaker 2 (36:13):
Come running just as sass as we can. Shooter's gonna
help come Man.

Speaker 3 (36:20):
Dix is the Troubleshooter show No Tom Martino.

Speaker 1 (36:25):
Okay, I'm Tom Martino. Welcome to the show with Mark
Major here solving problems, answering questions, taking complaints, some of
the things that came up today which are worth talking
about again. Hoa's I got a couple texts about this.
And by the way, I should give out that text number,
the short code five seven seven three nine. You can

(36:47):
text that number, text it, put Tom on it. I'll
get it, five seven seven three nine. And I also
have my the one that comes to my personal cell
phone twenty four to seven. Any text that you send
seven four seven fifty two eighty seven four seven nine
fifty two eighty. In any case, we got some text

(37:09):
concerning what we were talking about, and UH some of
the uh some of the chemical uh contamination of water.
And we talk about pfas. There is an actual study done,
a randomized controlled study of two hundred and eighty five firefighters.

(37:30):
Listen to this. It found when when they donate plasma
every six weeks to twelve months, it will reduce the
PIFAs because your new blood comes in without pfas. So
if you systematically donate blood, you can keep pfas from

(37:51):
accumulating in your system. Paul the Waterman's with me from
water pros to on that how many people are really
give a damn about PIFAs? I mean, how many people
of you have called you and said, you know, Paul,
we'd like to get rid of forever chemicals? Is that?
Do they even know enough to say that? Do they
know enough to care about it? And I mean that seriously.

Speaker 4 (38:11):
It's increased during the last year.

Speaker 6 (38:14):
There's you know a lot of news stories coming out
regarding pipos. You know, this is the problem that's coming
back since nineteen sixty one is when they first studied
and tested for it, so they knew about it, and
then lawsuits happened.

Speaker 1 (38:29):
Okay, what are they? Where do they come from? So
where they come from?

Speaker 6 (38:33):
It's teflon, it's it's DuPont in three M. It's a
byproduct that they teflon, and teflon was made by mistake.
So they were doing working on nuclear bombs and they
found basically the forever chemical pifos, the uranian acid in
engineering a nuclear bomb was corroding the pipes in the factory.
So pifos was a coding that they inserted inside these

(38:53):
pipes to.

Speaker 1 (38:54):
Keep from from deteriorating, right, keeping from deterirat. And then
they found out, well, we can do this for cook.

Speaker 6 (38:58):
Wear, right, so then they started dumping the byproduct in
the lakes and streams, and and also well they.

Speaker 1 (39:04):
Didn't know they were contaminated, really didn't they know?

Speaker 4 (39:07):
They did.

Speaker 6 (39:07):
They knew about it because the eternal testing. And so
now what's happened is is long story short. For over
seventy years they've been contaminating the world with forever chemical.

Speaker 1 (39:15):
Are these still being produced, these coatings.

Speaker 6 (39:17):
They're still being produced, and the problem is the current
EPA gen x is A is a forever chemical that
was created to replace the PI files, but it's just
as bad. And so it was on the list of
you know, hey, we got to.

Speaker 1 (39:30):
Get rid of this DPA. In other words, we're talking
about cookwear basically or wherever techologizing anything that water for
wires and.

Speaker 6 (39:39):
It's huge waterproofing is a p FOS contaminant and so
it's something that.

Speaker 1 (39:44):
Anything that's waterproof absolutely correct.

Speaker 6 (39:47):
You know, Scotch Guard DuPont in three m knew what
they were doing. They kept doing it, and then we
have other countries that are still doing it. It's it's
basically a biocheic contament, meaning it's everywhere. We're never going
to get rid of them. No, so what do we do.

Speaker 1 (40:01):
We're never going to get to treat your water, is
what you can do.

Speaker 6 (40:03):
I mean it's gonna it's gonna take generations for this
to basically be removed. It's you know, if it's into
plants to animals eat plants, we eat the animals, it's
in the.

Speaker 1 (40:12):
Vegetables we eat. We have three main problems with water.
Three main problems. We have forever chemicals, which comes from
teflon and other kinds of coatings like that. Then we
have microplastics. Microplastics are showing up even in well water.
How does that happen?

Speaker 6 (40:33):
Well, microplastics are all over the world as well. Because
it's plastics don't deteriorate, they last forever.

Speaker 1 (40:39):
So when we drink water out of a plastic water bottle,
are we getting microplastics?

Speaker 6 (40:43):
Absolutely, you're getting microplastics. You're getting the manufactured the bottom
water industry.

Speaker 14 (40:48):
Uh.

Speaker 6 (40:48):
Their manufacturing practices alone create the microplastics in the water
to place microplastics in your brain. Right now, Tom, you
have enough microplastics in your brain to make up a
plastic fork.

Speaker 1 (41:00):
Come on, man, story, I think probably a whole set
of plastics.

Speaker 4 (41:04):
That's right.

Speaker 6 (41:04):
Fox News broke that story of Father's Day this year,
so it's okay. Microplastics can bring in bacteria and.

Speaker 1 (41:12):
Cursing chemicals, microplastics and the other one. So listen, go, hey,
listen to these.

Speaker 5 (41:19):
So the Hunta, Colorado primary contaminants nitrates one hundred and
five EPA violation points highest in the state, nitrons, nitrates
three point seven times higher. Then we go to Fountain, Colorado,
where I guess the military Peterson Air Force Base has

(41:42):
been dumping stuff and a lot of the wells. So
even if you have well water out there, the private
wells are i e. Fas and all kinds of stuff
and plastics. Listen to this one, this place, to your
steamboat springs. The water actually kills plants. They have to
be bottled water. And it's been going on for a

(42:04):
long long time. Colorado City wherever that is dissolves solids.
I'm not gonna it's brown, smelly water. I mean, that's unbelievable. Paul,
I guess I didn't realize that you can have Oh
here's here's a Thornton Aurora, Commerce City, Adams County groundwater

(42:26):
wells UH contaminated because of Suncore refinery dumping thousands of
times EPA limits. So I guess you can basically get
away with just dumping anything anywhere, right, I mean, yeah,
these places aren't out of business.

Speaker 6 (42:42):
The e p A has this five oll three world
right now that that's allowing this to happen. Here's the
other const What does that mean allowing that they're dumping.
They're dumping contaminant waste into down the drain that goes
into the the septic system, the septic systems and base
the Wayne Street wayetreaming. All the human waste is gathered
and given to farmers to spread all over the fields.

Speaker 4 (43:05):
They don't test crops, that's it.

Speaker 6 (43:07):
So you got millions and millions of farm makers that
are contaminated with microplastic.

Speaker 1 (43:12):
P fie microplastics pfas, which are forever chemicals. And the
one we haven't even talked about yet, pharmaceutical.

Speaker 6 (43:18):
Pharmaceuticals is a big problem because you know your body,
once you take a medication, your body is going to
do everything it can to get rid of it's a
foreigner substance. So once it leaves the body. It metabolizes.
It's a metabolic it doesn't dissolve in water. The ep
doesn't test for it. We have a huge issue that
we ask a three big things about it.

Speaker 1 (43:36):
Absolutely, what I want to know is to get rid
of the forever chemicals, the plastics, and the pharmaceuticals. Those
are the three, not even to mention the chlorine. But
let's talk about the three main contaminants. Would you consider,
by the way, chlorine a contaminant.

Speaker 6 (43:51):
Well, it's yeah, it's a contaminant because it gets a
cancer causing agent.

Speaker 4 (43:55):
Chlorination is a chronline. Denver Metro and.

Speaker 6 (43:58):
All the surrounding communities use amona, a chlorin mixture called
a chloramine. They create carcinogens. One of them, the big
one is try helmentthanes. That's a cancer causing agent. It's
in the water, we drink it and you also can
breathe it in when you take a shower.

Speaker 1 (44:11):
It says here that even regulatory regulatory measures mean nothing
because there is not even technology yet correct to do it.
So how does the EPA, on one hand put out
regulatory issues regulatory mandates that you have to do this,
and you have to do that, and you have to

(44:32):
reduce this, and you have to reduce that, and the
damn technology doesn't even exist to do it.

Speaker 6 (44:40):
I mean now that it doesn't exist on a mass
municipality scale.

Speaker 4 (44:46):
It does point of use for your home, right.

Speaker 1 (44:48):
But they can't. They don't go in and tell the
homeowner you must do this, although I okay, that's another topic.
But so they tell municipal water systems you must do this. Well,
Paul is saying right now is the problem is so
massive that you have to do it at the point
of use.

Speaker 4 (45:05):
Correct, you have to treat It's impossible.

Speaker 1 (45:07):
Right now, This is our message. There is no technology
that exists on a centralized basis. You cannot centralize the
treatment of water to get rid of these three main contaminants.
So the quiz today is what are the three contaminants?
We have microplastics, we have forever chemicals, and of course

(45:29):
we have the third one. What's the third one? Pharmaceuticals. So,
when you have these contaminants and you can't remove them
on the water system level, you have to do it
on the point of use. So do you think there
will ever be requirements? Right now? There are requirements that
we have in our home okay, I mean there are

(45:52):
certain requirements, you know, like some of the things we
furnish our homes with, some of the carpeting, all of
the additive for certain things. Will there ever be any
kind of mandates? Do you believe that every home has
to has to have a system? I mean, think about it.
I guess. I guess they can't do that because technically

(46:13):
they don't even mandate furnaces. I mean, what, my god,
they tried to get tom They wanted to get rid
of gas ovens up till Trump.

Speaker 5 (46:22):
I mean, they try to mandate everything. Low flow shower heads,
low flow toilets. You couldn't even buy a damn toilet
that would flush normally for a while.

Speaker 1 (46:33):
They can't.

Speaker 4 (46:33):
They can't mandate right now.

Speaker 5 (46:37):
Wait wait, wait, why couldn't Denver vote to mandate any
new home being.

Speaker 1 (46:41):
Built has to have a water system.

Speaker 5 (46:43):
I think you guys live in an entirely different world.

Speaker 4 (46:47):
No, here's the thing.

Speaker 5 (46:48):
They mandate things all the time, Paul, But they mandate
the dumbest things I've ever heard of.

Speaker 4 (46:53):
But then they have to admit that the water is bad.

Speaker 1 (46:56):
No, no, Paul's not against it. He's just saying they
won't do it.

Speaker 4 (46:58):
Yeah, they have to. They're gonna have to admit it.

Speaker 6 (47:00):
For them to do that, then they're gonna have to
be truthful and tell everybody that the water's unsafe to drink.

Speaker 4 (47:06):
That's the truth.

Speaker 1 (47:07):
I'm with Mark, though they do mandate things, and actually
they mandate things that are not as important as water. Water.

Speaker 4 (47:15):
I totally agree. I'm just saying they're not going to do.

Speaker 1 (47:17):
It, but but I can see a world where eventually
they can't deliver potable water.

Speaker 4 (47:23):
I think we're at that state right now.

Speaker 6 (47:25):
Toms opinion, with all the research and studying that I'm
doing with the contamination level, here's the thing, Mark, the
EPA has a laundry list of unregulated contaminants that they
know is in the water, but that means.

Speaker 1 (47:37):
They are not heaven. But they don't even measure for
those because there's nothing they can do with it.

Speaker 6 (47:41):
One of them is called one four docks and that's
that is an industrialized stabilizer that's been in the water
supply since they had, you know, nineteen hundreds.

Speaker 1 (47:51):
Okay, here's the message. Here's the message. The only way
you're going to get rid of this stuff is on
an individual point of view, spaces. That's it. I'm Tom
martinoz three three seven one three talks seven one three
a two five five. Now, speaking of homes and all
of that, Compass Insurance to do a free insurance checkup
for the asking three oh three nine nine six nine thousand.
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(48:12):
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(48:32):
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three oh three seven seven to one help. You'll think
you're his only customer when you choose Frank durand the
real estate Man dot com to list your home with

(48:54):
Remax Alliance three oh three nine two zero sixteen twenty two.
Hi Tom Martinez here three three seven one three talks
seven one three eight two five five solving problems, answering
questions taking place, Give us a call at three oh
three seven one three talk seven one three eight two
five five. All right, So basically, donating bud can lower

(49:19):
contaminants in your system. When it comes to homes, you
can get systems to take out all this stuff at
the point of use. You can't get it on a
municipal level. And that is one of the main main
things that people want to know. Why doesn't our water
system actually take care of it? And it just can.

(49:42):
On consumer stuff, somebody asked, what is consumer confidence exactly?
It is actually done by the government too. It's called
the US Consumer Confidence Index, And why should they care
about it? Well, if consumer confidence is low, then purchasing

(50:02):
is usually put on hold, especially big ticket items. They say,
you know what, I'm going to hold off. I'm not
going to do it that much. So as they hold
off for maybe major purchases, then manufacturing slows down a bit.
And when that happens, then there's a lack of hiring
and in some cases even laying off. Right now, we're

(50:24):
not on the laying well, I guess we are getting
layoffs not because of the lagging demand, but mainly because
of the job's AI. The job's AI is taking is
causing some people to lay off. Amazon justified it by
saying they'll be leaner and meaner and be able to
hire people in other areas. And Facebook is also meta

(50:48):
is also laying off a lot of people. If you
have a tech job right now, unless it's very very specific,
you're going to have a tough time when it comes
to when it comes to really keeping a job, it's
just going to be hard. By the way, this is
something Mark loves talking about stocks and things. There's there's

(51:09):
a trend right now where the global denim market has
grown almost doubled. Denim making blue jeans. People are going
to blue jeans for almost everything when it comes to fashion,
everything from formal wear to just casual wear. Denhim is

(51:31):
making a big comeback, and right now stocks people who
own stock in denim related companies have almost doubled. I
liked you. I love looking at what is making money
and what's not. Mark, do you want to talk about
what's making money and what's not because do you want
to share anything or not? Well.

Speaker 5 (51:51):
Tesla is still doing great, man. They might get they're
all touching high are pretty close here quickly.

Speaker 1 (51:57):
But there's some other socks that just made it killing
Nokia yesterday.

Speaker 5 (52:02):
Man I did great at Tokyo.

Speaker 1 (52:04):
Yeah, we don't have to talk specifics, but but what
did the actual individual stock do? What do you mean?

Speaker 5 (52:09):
It went up about twenty percent, almost twenty five percent yesterday.
It's down a little from those highs yesterday, but it
was incredible. So one of the largest chip makers and
video put A took a billion dollar stake in them,
or a three percent. But everybody thinks of Nokia as
this old cell phone companies. They're not a self exactly. Yeah,

(52:33):
they build out five G and six G networks now.

Speaker 1 (52:37):
Okay, And because of the consumer confidence again, it's higher
than it was during Biden, but is lagging and going
down a bit with the tariffs and other things. And
because of it, people expect the holiday market to be
a bit off as far as spending goes and social

(52:58):
media and other and other businesses expect increased profits because
they're cutting back on employment. So you have good news
on one hand and bad news on another. As far
as real estate, there is a glut of homes around
the country and real estate prices are pretty sluggish right now.

(53:20):
If you're looking to buy, it's not a bad time
to buy. Prices have not adjusted necessarily. They are still
pretty high, but it's a buyer's market and you might
be able to negotiate some really good deals on real
estate if you're looking for that. As far as vehicles go,
another thing vehicles also inventory is high, so you can

(53:45):
make a pretty damn good deal on automobiles. Now, what
about starting a business? One guy asks, is this going
to affect me started? I think when you start a
business it takes to spool up anyway, and the state
of the economy I don't think should be the direct bearing, unless,

(54:07):
of course, you're looking to build new homes and there's
a glood of homes. But if you're looking for a
service business, the main thing you have to look at
is copy, not necessarily the economy, but competition. Because with
home services, people are not going to put off things
that they need, like a furnace or a water heater.
They can so when it comes to plumbing and heating

(54:29):
and cooling electric these are steady. So it's not so
much the economy that will affect you starting your business,
but competition. Many of these guys that start the very
first mistake they do is they have a great idea,
but they fail to compare themselves to the marketplace and say,
wait a minute, how am I going to compete with

(54:50):
this person? Or how am I going to compete with
that person? Now, starting out automatically, you have an advantage
because you have lower overhead usually and you don't have
a lot of the growth expense. I call it the
infrastructure for growth. So in the beginning you can be
quite competitive with pricing, but over time, with the marketing

(55:11):
budgets and the money you have to put in over time,
you have to be able to compete with the big boys,
even though you're smaller and you might have better pricing.
You have to be able to account for your marketing
as a line item. Don't just assume your phone's going
to ring, and you have to have an actual budget.
I mean, put a budget together and spend the money.

(55:35):
Don't let it sit there and word of mouth only
goes a certain amount. You have to do marketing. Marketing
is probably the number one thing people overlook. Two things
people overlook when they start their business their own time
and marketing. Those two things, Paul, we got something that
says for well, water. They want to know, what do

(55:56):
you suggest for well water? Do you actually have to
keep have to consider filtering out plastics and p fas
in well water if they're way out in the country.

Speaker 6 (56:06):
Absolutely, because that's where your municipality gets the water from, right,
They get it from you know, wells.

Speaker 4 (56:13):
They have their own wells.

Speaker 1 (56:14):
So you're saying that if you're putting if you have
a home out in the country, yep, with a well,
you still need to put in a system to really
deal with your water.

Speaker 4 (56:23):
Absolutely correct.

Speaker 6 (56:24):
The well water has the same issues that municipality water.

Speaker 1 (56:27):
Has because it all comes from the same place, the ground. Correct,
So microplastics are actually leaching into the ground.

Speaker 4 (56:33):
Absolutely correct.

Speaker 6 (56:34):
It's microplastics are in rainwater. Microplastics tested in every major
bottle body of water in Colorado. I mean it's there.

Speaker 1 (56:44):
What is if we had to list them in priority?
What's the worst? The microplastics, the p fas, forever chemicals,
or the pharmaceuticals. What would you say?

Speaker 6 (56:55):
Well, I think microplastics would be the worst because they
carry in carcinogens and back area.

Speaker 4 (57:00):
P fis you know, would be.

Speaker 6 (57:02):
Second because there they a PFIs strain is so large
that you know, that's why it lasts forever, how it
was in there.

Speaker 1 (57:11):
So you're saying that's the first concern, you.

Speaker 6 (57:14):
Think, Yeah, that and microplastics are tied neck and nect
because plastics, when they get into your body, a bacteria
can attach itself to that microplastic. It creates a film
then over that bacteria, and that's part of the problem.

Speaker 1 (57:28):
God, it can.

Speaker 6 (57:29):
You can become antibiotic resistant bacteria because of it.

Speaker 1 (57:33):
And we're talking almost when you have these microparticles with
bacteria attaching to them, you're talking about tiny abscesses in
your system.

Speaker 4 (57:42):
Correct, So think about this.

Speaker 6 (57:43):
If microplastics have penetrated every aspect of the human body,
then you can have curse nogens attach itself to those microplastics.

Speaker 4 (57:51):
You have the peberchemicals.

Speaker 6 (57:53):
Attach yourself to the fatty tissues and fatty and fat
you know, fatty cells of the body. And that's in
every aspect of the food and water that we drink,
the plastic wrapping of the food.

Speaker 1 (58:04):
Okay, Deputy Bow, you had a question.

Speaker 12 (58:07):
What's going on both, Yes, Paul, since Halloween's coming up,
ever question about cemeteries people and people living around cemeteries.
Is there some sort of agency or do you get involved.
There's concerned about chemicals like.

Speaker 1 (58:23):
A bombers chemicals. The chemicals leach from cemeteries. I wouldn't
think so, but who knows. I mean, chemicals leach from
almost anything coming in contact with the ground. I mean
eventually it makes its way to ground water well being.

Speaker 6 (58:37):
Not so much cemeteries because everything's in that vault, a
smitt vault. The biggest issue it would be in your neighborhood.
You live around a golf course. So if you guys
had wells here, what you don't all the herbicides and
sexicides and fertilizers you know that they, you know, used
to maintain a golf course. That or absolutely can leads
into your you know, your water supply.

Speaker 1 (58:57):
There was there was a study done of people in
proximity of golf courses, and I don't have that study
in front of me, but as I remember, there were
higher incidents of cancer for people in proximity to golf courses,
which is really incredible. I mean when you think about that,
that's kind of scary. Again, I don't know we can.

Speaker 6 (59:19):
So here's here's something to think about. Municipalities that you know,
do you know any kind of water filtration, water treatment.

Speaker 4 (59:26):
What do you think that their.

Speaker 6 (59:28):
Wastewater goes to the wastewater goes right back into the
water source.

Speaker 4 (59:33):
So everybody is using reusable water.

Speaker 6 (59:36):
And in San Diego, Castle Rock is thirty five percent
reusable water.

Speaker 4 (59:40):
That's right from the toilet right back to the tap.

Speaker 6 (59:42):
San Diego, I think is they're what ninety ninety five
percent reusable water.

Speaker 1 (59:47):
Reusable means sewer water being.

Speaker 6 (59:50):
Right, that's right, and they're really is sanitizing it and
send it right back to you.

Speaker 4 (59:55):
So there's no water filtration.

Speaker 6 (59:58):
Mechanism right now that can remove with the fever chemicals.
The microplastics are the pharmaceuticals from a municipal water supply.

Speaker 1 (01:00:05):
You have to do it at the local level, at
the point of use for your home, for your home
or business. We got more coming up on the Troubleshooter
Show three O three seven one three eight two five
five Go with a sure thing Denver's Best Roofer Excel
Roofing dot com. You don't pay a cent until you're content.

(01:00:30):
Time for an insurance checkup free, no obligation. In comparison,
call Compass insurance paying too much your coverage at dozens
of insurance companies. Find out now three oh three seven
three nine two zero sixteen twenty two Tom marks you

(01:00:56):
know here three O three seven one three talks is
the number three oh three seven one three A two
five five. By the way, got some reaction from the
thermostat discussion we had. Some people said they absolutely noticed
a change when they moved their thermostats. We were talking
about why houses can overheat or never seem to be comfortable.

(01:01:19):
The placement of the thermostat is of utmost important importance.
In fact one HVAC text that I'm retired now, but
we used to place the thermostat in the room, in
the central room where the return air is. The return
air are those ducks that are lower on the wall,

(01:01:39):
and you have to sense the general ambient temperature if
it's placed in a hallway, or if it's placed too
low in a room or in a room that's not used. Obviously,
your house can overheat. You should keep all doors open.
You should not try to zone, your your heat by
closing your and that will make the system more balanced,

(01:02:06):
that's for sure. Another one said, Tom, I have a
home for sale that was vandalized and my insurance would
not cover it. Can you ask Compass what's going on?
I don't have to ask Compass when you have a
home that's vacant for a lengthy time. I don't know
how long it was. There are clauses and homeowners homeowner's

(01:02:27):
insurance that will not cover the damage, especially if it's
from a broken pipe or something. But if it's vandalism
or people getting into the home, many times you will
not be covered for this risk if you have an
over extended vacancy. So make sure when you leave your
home that it is not that you have insurance that

(01:02:51):
will cover it. Okay, Now, one person said, I remember
Mark talking about this, and it happened to me and
the strat he worked. He was in a car accident
and the hospital person was asking about medpay insurance and
he did not tell them he had medpay insurance, but

(01:03:13):
instead directed them to his health insurance. And that is
exactly what John Fuller tells us, because if you're in
an accident and you go to the hospital and tell
them you have medpay. They will immediately charge you maximum
rates and they put everything they can on the medpay

(01:03:34):
in order for you to exhaust that They want to
get that medpay first. If you tell him it's health insurance,
you can sort out what goes on medpay and what doesn't,
and you can actually negotiate better prices and get more
coverage for the amount of medpay you have. Okay, co
insurance penalty. This one came up because someone thought they

(01:03:55):
were saving money their home was not inspected for a
long time, and they want to know why they are
held responsible. In this particular case, the person had a
roof loss and just found out that they're not going
to pay for all of the roof loss because the
homeowner's insurance as a total was less than the house value.
And they said, how can we be held responsible for

(01:04:17):
this when we are not setting the value but the
insurance company told us what we have to pay every year.
This is a little known part of insurance that you
need to be aware of. You are responsible for updating
the value of your home and the coverage you have
on your home. If you have less than the value

(01:04:39):
of your home and it's substantially less. When something comes up,
they're going to apply that percentage to the loss. So
let's give an exaggerated example. If your home was worth
five hundred thousand, but you ensured it when it was
worth two fifty. This is just an exaggeration to make
a point. So you're insured for fifty percent of what

(01:05:00):
it should be because over time your house went up
in value and you never reported that to insurance. Now
you think you're getting away with something because you're saving
money on a premium, But what happens is when you
have a loss like a roof for something else, they
will take that same percentage and apply it to the loss.
So if you were fifty percent insured because you did

(01:05:21):
not keep up with the value of your home, you're
going to end up fifty percent of the roof claim.
So if your roof takes forty grand to fix, in
addition to your deduction or your deductible, they're also going
to pay you less, and it's called a co insurance penalty.
So if you have homeowners insurance right now and your
home went up substantially in value, you need to let

(01:05:44):
your insurance company know you're not getting away with anything. Now,
if it's ten or twenty percent, that's one thing. But
if your home went up like some of these homes
they go up in an extraordinary way in some of
these older Denver neighborhoods, you could very very well be
hit with a co insurance penalty three three seven one
three talk seven one three A two five five and uh.

(01:06:08):
Most condo policies, by the way, won't cover sewer backups.
This is just another note on someone who said that
they just had this happen to them and they were
on the first floor, but it wasn't covered because it
was the mainline of the condo and they don't ensure
the condo building. So if you're on the first floor,
sewer backup insurance specifically for your unit might be a

(01:06:33):
special add on that you have to do. If they
don't ensure the building, they're just ensuring you that service
line is not part of your coverage. I'm Tom Martine
three three seven one three eight two five five. Renew
Home Innovations will do beautiful shower conversions. They'll take that
ugly tub and shower and convert it into a one time,

(01:06:56):
big rectangle shower with perimeters. It's a beautiful shower. They
do in two or three days, porcelain walls, and you
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Home Innovations dot com. Go with a sure thing Denver's
best roofer Excel Roofing dot com.

Speaker 8 (01:07:18):

Speaker 1 (01:07:24):
call Compass Insurance Paying too much your coverage at dozens
to seven to one. Help. You'll think you're his only
customer when you choose Frank Durand the real estate Man
oh three nine two zero sixteen twenty two. Hi Tom Archino,

(01:07:47):
you're a troubleshooter three o three seven to one three
talks seven one three eight two five five Mark you
posted a poll on YouTube? Yeah, and you wanted to
know the fault. I want to know you people think?
Is it fault for the government? Who do you think
is responsible for the shot? By far? The Democrats.

Speaker 5 (01:08:07):
They refuse to sign the cr which is crazy because
I mean, everybody's always signed it, so they look at
it as they have to do it right now in
order to save Obamacare, which is just silly.

Speaker 1 (01:08:21):
Well, what they're trying to save are those things they
implemented during COVID. But somebody, Okay, this one guy that
always he always texts me. I don't read him much
because he's always on your case that you'd be pissed
off if you heard him. But it's only one guy,
and it's the same guy over and over and over,
and he says he always starts out by saying, ask
your friend Mark, Ask your friend Mark, Ask your friend Mark.

(01:08:44):
So he says, why is it that we can't extend
those benefits if people are still hurting? Why are you
opposed to that? If people need healthcare, not everyone can
afford it.

Speaker 5 (01:08:58):
Hey, I want a new Tesla Roadster. I don't see
anybody buying me one.

Speaker 1 (01:09:03):
Okay, but you gotta admit it Hotshare and now I
want go with a sure thing Denver's Best roofer Excel
roofing dot com.

Speaker 8 (01:09:10):

Speaker 1 (01:09:16):
three nine two zero sixteen twenty two.

Speaker 10 (01:09:37):
Yeah, Rip, you need.

Speaker 2 (01:09:45):
Advice so you don't have.

Speaker 8 (01:09:49):
Run anxious as we can.

Speaker 2 (01:09:52):
Show, Shooter's gonna help.

Speaker 15 (01:09:54):
Come.

Speaker 1 (01:09:56):
This is the Troubleshooter Show. No Martino, Hello, Tom Martino here,
Welcome to the show. Three zero three seven to one
three talk seven one three eight two five five. And
with some days it's sink or swim with calls. But
I do get texts and emails a lot of people
for some reason, they love texting on this one line,

(01:10:18):
and I love giving it out now I get actually
because it's open twenty four to seven, I can't get
to all of them, and some of them are just
making comments about me and Mark anyway. But it's seven
four seven nine nine nine fifty two eighty and that
seems to be very popular because I get them at
all hours. Seven four seven nine nine nine fifty two

(01:10:39):
eighty one has to do with basically, it's a it's
a construction defect. But I think the principles go way
farther than construction defects. We'll talk about that. It has
to do with a statute of limitations and a statute
of repose, which I don't think people understand what it means.
And I'm going to make it really simple. First, I

(01:11:01):
want to check with major Mark Major, Major Mark Major.
What's on your mind? What's happening, sir.

Speaker 5 (01:11:06):
Man, I'll tell you there's not much going on today.
It's kind of it's kind of a slow date. You
notice it's a little cold. Finally the last two Yes,
I like that.

Speaker 1 (01:11:16):
Yeah, I do too. And speaking of that, people come
out of the woodwork trying to sell you stuff when
it's cold because you're a like what you know, well,
like furnaces, water, heage, Yeah, things like that. I mean,
it's a really bad time. There are more and more
ripoffs done during this time because people don't prepare. You know,

(01:11:38):
this thing has always come up on statue limitations. When
do they start? When do they start? They start when
you discover the breach. That's whether it's a breach of
contract or whether it's a home defect or anything. Statute
of limitations really is something that needs to be there.

(01:12:02):
Otherwise you could have people suing for years and years
and years, and it would really make it impossible to
do business. So let's talk about very basically, this question
is about construction defects, but it really applies to a
lot of things, and there's a lot of misunderstandings. The
statutal limitations is different on different things. But let's just

(01:12:25):
say it's two years or three years, or five years
or six years. Whatever the statutal limitations is. It is
that means the law says, in order to sue for this,
you have this many years from the date of discovery.
Now you may think, well, then that puts us way

(01:12:46):
beyond the six years. What if I discover it in
ten years? And that's where the statute of repose comes in.
That basically puts a master the ultimate time frame on it.
So many contracts, for example, you may have a three
year breach of contract claim, you have to bring it

(01:13:07):
within three years of discovery, but there's a ten year
time limit overall, which means if you discover the breach
after six years and you want to bring a lawsuit,
you can, but you can never go over ten years
for discovery. So it's from the time you discover it,
but it has to be within the statute of repose.

(01:13:30):
So the statute limitations goes from date of discovery to
what the law allows. But the statute there the post.

Speaker 5 (01:13:37):
Some absolutes, though, that's right, that's go ahead. Well, like
Florida ten years from completion of construction, they could care
less when something was discovered the builders off the hook.
That's right, ten years and that is that's a statute
of limitations. What go ahead, Mark that you're right.

Speaker 1 (01:13:57):
The statute limitations can be written in such a way
that it includes this statute of repose.

Speaker 5 (01:14:04):
The IRS has ten years to collect a debt. Ten years.
After ten years, if they don't collect it, that's it,
it's over.

Speaker 1 (01:14:13):
And Mark, that's eighteen years. But it has to well, well,
tell you about your construction defect.

Speaker 7 (01:14:19):
Don't know about my Technically, the parents of a child
had eighteen years to file a medical malpractice suit if
something happened that they discovered down the line, they could
do it up until the child was eighteen years old.

Speaker 5 (01:14:35):
That would be a good example of an absolute Yep.

Speaker 1 (01:14:38):
That's right, and the absolute meaning the statute of repose
can be different. But where it's not mentioned, there's a
general statute of repose which puts the at what Mark
calls the absolute time limit on things. So the statute
limitations is from the data discovery onward, but it is
subject to the absolute that's a better name for it, actually,

(01:15:00):
But they called the statute of repose which is your
absolute time limit, and that can be extended. In fact,
legislation can open up a statute of repose and rewrite it,
like they did for the sex assault cases against the
Catholic Church. There were some laws passed that allowed people
to make different claims. By the way, wasn't there one Mark,

(01:15:23):
wasn't there a woman who sued Trump because they they
literally changed the law for her to do it. She
was your city. Yep, they actually changed the law. I
believe that was the one that happened.

Speaker 5 (01:15:36):
Was worse than that because they only changed the law
for one year. You had a absolute date to file
and then I think it was three d and sixty
five days later it reverted back. They literally opened it
up to go after Trump.

Speaker 1 (01:15:51):
You can't. They did it. So that's exactly right, and
they were kind of wink wink. If you have something
against Trump, now's the time to do it because we
know that he might have done something. Okay, So as
Mark puts it, it's a good way of thinking about it.
There are absolutes, but within the absolutes is the statute
of limitations. Then there's a term you'll here, and this

(01:16:14):
is especially for this one that texted me called tolling.
Tolling is basically when things start counting. It's just the
time it's and they call it tolling. But there is
something that you need to know. There are sometimes extensions

(01:16:35):
made for like soldiers who are on active duty or
other cases. So it's really a case by case scenario
on when things are allowed. But always check the law. Okay,
this is a no brainer. And I can't believe it
actually happened. And I almost think they said the landlord
literally changed the locks while I was at work and

(01:16:59):
they were six months without paying rent. Now I know
that there are a lot of people saying good for
that landlord, But what do you think is gonna happen? Well,
I mean, what do you think is gonna happen? This
person wants to know what their legal rights are? Well,
what advice would you give that person? Mark, they've been
back on rent for six months now. I'm not sure

(01:17:21):
if it's they were late or missed one and then
kept being called late, but they say that they're back
six months on rent and the locks were literally changed,
and it's almost like the landlord is daring them to
do something. Well, why they wait so long?

Speaker 5 (01:17:36):
One of the things you can still do as a
landlord in Colorado is if they're late on the payment,
you can start the eviction process. So whoever let them
sit there for six months and still didn't file the
intent to a victim is crazy. I mean, I know
they should have started it and they wouldn't be asking us,
so I would tell them start the eviction process right now.

Speaker 1 (01:18:00):
Anyway, this one came in my extended warranty won't cover
a transmission defect even though it's in the warranty. This
is a used car and I bought They bought the
warranty when they bought the used car. It says bumper
to bumper, but it won't cover the transmission. Listen, here's
what I have to tell you when it comes to
any warranty, but especially on used cars. Okay, you can

(01:18:23):
almost bet that they're not going to cover most stuff.
Really and truly used car warranties are very, very restrictive
because normal wear and tear. Normal wear and tear is
simply not covered or owner abuse, and that's going to
happen most of the time. I mean the idea of
having a six or seven year old car or a

(01:18:46):
five year old car and having a manufacturer's defect. They're
far and few. You're not going to find them. And
the owner abuse thing includes previous owners. So it's very
very technical in nature. It's all dictated by contract. So
if your transmission, if you send it over, we'll be

(01:19:06):
happy to have somebody look at it. But basically, extended
warranties are very restrictive on used cars. My opinion, I
would never buy one. I would just never buy one
unless it literally would cover normal wear and tear, because
that's one of the most common problems with older used

(01:19:27):
cars is normal wear and tear. And then as far
as the one hundred and fifty thousand miles is at
an absolute, I have an absolute of one hundred thousand miles.
I would never ever advise you to buy a car
with more than one hundred thousand miles. What I said
about one hundred and fifty thousand for this texture was
not that I said you will absolutely have problems with

(01:19:51):
one hundred and fifty thousand miles, And I said, you're
probably going to have problems with cars that have one
hundred thousand miles on them. Three three talks seven one
three eight two five five more. Right after this, go
with a sure thing Denver's Best roofer Excel Roofing dot com.

Speaker 8 (01:20:12):

Speaker 1 (01:20:18):
of insurance companies find out now three all three seven
when you choose Frank durand the real estate Man dot
three nine two zero sixteen twenty two. Hi Tom Martino here,

(01:20:43):
I have Paul downing with me from water Pros and
getting back to that, I have I've discovered this map,
and this map actually shows the contamination levels of PIFAs.
By the way, uh, it actually shows contamination levels. If
you hover over it you can find out, for example,

(01:21:05):
it's it's done by cdph E dot Colorado dot gov.
I don't know what that stands for, cdp h E,
but in any case, look at this map. You hover
over it and it gives you the contamination level of PIFAs.

Speaker 6 (01:21:23):
So yeah, that's from the I think Colorado Public Health
and Environment.

Speaker 1 (01:21:27):
That's what it is, Okay, a Colorado Public Health and Environment.
So the places with the highest believe it or not.
Of course, Denver County and Broomfield for some reason.

Speaker 6 (01:21:39):
Adams County. Yeah, Denver and Adams County were the first
ones to send a letter out to everybody letting them
know that the PFIs level exceeded the EPA's new limits.

Speaker 1 (01:21:49):
And then surrounding that well Boulder, Adams, Arapo, Douglas are
all moderate levels. The low levels are out in the
rural counties Moffatt, Real, Uncle, Route, Jackson, all around, kit Carson, Lincoln, Cheyenne, Delta.
So those are all low. But this map is available
and basically all you have to do is hover over

(01:22:12):
it to tell somebody wants to know by email. This
is an email I got help at troubleshooter dot com.
If the whole house system will does it also include
drinking water or is it only for the rest of
the house. In other words, can you get drinking water

(01:22:34):
at every fountain or at every faucet, or is it
basically just to remove the chemicals, Because I know what
they're talking about, reverse osmosis is for drinking Where I
think the question is really this, Where does that system,
the reverse osmosis water at the kitchen sink, Where does
that differ from the whole house system to take away

(01:22:56):
the chemicals and plastics.

Speaker 6 (01:22:57):
Now, it's a nanofiltration, so filter the water down to
zero point zero zero zero one micron.

Speaker 4 (01:23:05):
So that's that that's.

Speaker 6 (01:23:07):
Extremely small filtration for the for the drinking water, for
the drinking.

Speaker 1 (01:23:11):
Water, So really what is a matter of filtration? But
still the other parts of the house with the whole
house system would still have better drinking water than they
normally would.

Speaker 6 (01:23:21):
Well, absolutely, because you're taking out the total chlorine, the
forever chemicals to peep us. You know, also can remove lead.
It's back here.

Speaker 1 (01:23:28):
So if you were going to pick one, just one system,
I would take the whole house me too. Yeah, because
what you're doing is you're you're you're taking out all
the forever chemicals, you're taking out the pharmaceuticals correct in
your classics.

Speaker 6 (01:23:42):
Well, the other thing too, is you're not breathing all
that stuff in in the steam in the shower. I mean,
that's the that's the to me, that's the bigger issue
as we get older, especially and you know, you don't
want to be bathing and breathing in total chlorine content.

Speaker 1 (01:23:54):
You know, when I think about all the causes of
of cancer that pe file and plastics cause, Hey man,
when I look back, I mean, who knows how people
get cancer? Well, if you know what I mean, but
water is one of the primary nutrients we use, and
not just drink, but use, like you said, in showers

(01:24:16):
and baths.

Speaker 6 (01:24:16):
Grat If you go to our website right now, we
have a YouTube video up that we found is very good.
You know, the p fives contamination, how it started from
beginning ten and where we are now. I think people
need to educate themselves to understand what the problem really is.
So then the whole house solution eliminates that the drinking
water system is a compliment. So you got to look

(01:24:39):
at it. The ninety nine percent of the water we use, right,
it's for you know, showering is not for drinking, right,
it's just that one percent, So if.

Speaker 1 (01:24:46):
You had to pick So I'm telling people, if you
have to pick a system, get the whole house system
to get rid of the forever chemicals, the pharmacugals, and
the plastics that'll clean up the water even for drinking.
Then if you want to go the extra step, you
can then get the reverse osmosis for drinking. Now that combination,
do you have a do you have a special on

(01:25:07):
that combination the whole house system plus the drinking water.

Speaker 6 (01:25:11):
Yeah, so right now we can do everything for forty
six ninety five installed. That's everything.

Speaker 1 (01:25:16):
Come on, yeah, forty that's with the drinking water.

Speaker 6 (01:25:19):
The drinking water forty six ninety five doll.

Speaker 1 (01:25:21):
In every forty six.

Speaker 6 (01:25:24):
Everything's made in the USA. All my competitors are trying
to power water filtration with the price of a furnace
in their conditioning replacement, I believe you know. And so
there's a lot of overhead they have that we don't
have to deal with, so our prices can be very competitive.

Speaker 1 (01:25:40):
Okay, thank you. By the way, Tom, the dealer ordered
of fifteen This is another text, A fifteen hundred dollars
protection package after I sign the contract. Can they do that? Well,
obviously they can't, but I don't even know what you mean.
After you signed the contract, then your copy of the
contract would not have it on there. That's why when

(01:26:04):
you sign something, you immediately asked for a copy. If
you didn't get a copy of the contract, you could
be screwed because it's going to be very, very difficult
to prove that they added it after you signed it.
So that's the number one reason. And I can't tell
you how many people say, well, they didn't give me
a copy. You don't wait for them to give you

(01:26:26):
a copy. You demand a copy right when you sign it.
So when you're signing the papers, you sit there and
have them signed. Then you say I want copies of
everything I signed. Don't let them out of your site
until you get copies of everything you signed. Now, I'm
not saying a normal dealer is going to do this,
but I have found cases where these claims were made,

(01:26:46):
where people said, listen, there was something added after I
signed it, so be careful about that. The body shop
kept my car for three months, and now they say
my insurance only cover thirty days of the rental they
arranged for me. Well, again, it depends on how it
was done. If the body shop did the rental and

(01:27:10):
then loaned you the car, then you can be covered
for the whole thing. But if you rented the car
directly from the agency, you're going to be stuck with
the contract for however long you had the car. So
it depends on how you do it. If the body
shop says we give loaners and you can show that

(01:27:30):
in advertisements or something, and then they supplied you the loaner,
then they're on the hook, whether it's one of their
cars or whether they leased it and let you used it.
But if you did it and they simply referred you
to Enterprise or someone and you signed a contract, well
you know, and you should know that your insurance covers

(01:27:52):
thirty days. They shouldn't be the ones to interpret your insurance.
You should figure that out before you drop off your car.
And by the way, speak into this on an off topic.
Peer to peer renting unbelievable. My son's car had to
go into the shop one time. And I use turo,
which is you're renting someone else's extra car or whatever

(01:28:14):
car they have, and they rent it to you. So
it's like a direct rental peer to peer, and it
was at least at least fifty percent cheaper than going
to a rental car agency and it's way less hassle
and if you if you go on the Turo Guide,
they even have people that will deliver the car to
you and then you pay them directly through the app.

(01:28:36):
It's a great idea. We have more coming up on
the Troubleshooter Show three zero three seven to one three
talk seven one three eight two five five. Don't forget
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(01:28:59):
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(01:29:21):
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three oh three
nine two zero sixteen twenty two. Hi tom Archino here,
I got a by the way for the Mark's camera
is off. So that's why I went to full screen
for just Mi Casa Studio, and I got a text

(01:29:44):
message that says Jesus is approaching and will be your
order will be dropped off momentarily. So I just wanted
to let you know that that Jesus dropped off my
order today. Okay, three three, seven one three talkers are

(01:30:05):
number seven and three eight two five five. Let me
go to uh Mark Mark? What's going on with you?

Speaker 4 (01:30:13):
Yeah?

Speaker 1 (01:30:13):
This is this is Mark.

Speaker 16 (01:30:14):
Thanks Tom.

Speaker 1 (01:30:15):
Yes, sir, I'm.

Speaker 16 (01:30:17):
I'm having a problem with Moses Guilders still Kingdom first construction.

Speaker 1 (01:30:24):
Oh my god? Yeah yeah, yeah yeah. So what happened
with him?

Speaker 16 (01:30:28):
Well, well it took him a couple of weeks, but
he did come out.

Speaker 1 (01:30:31):
And by the way, for those listening, it was a
Kingdom first construction. His name is Moses. It sounds like,
you know, he's playing off the Christian thing to build
a pole barn. He drilled the holes, he poured concrete.
But what happened The posts are up in half of
the wall and stringers are up. Did he do anything

(01:30:53):
more since then?

Speaker 17 (01:30:55):
No?

Speaker 16 (01:30:55):
In fact, I took back over the bill because he
came out and he looked at what we've done, and
he said, and he said, well, I think you absolutely
deserve a refund. He goes, can we talk about doing
finishing some of the contract? And I said, well, yeah,
we can talk about that, but I said, what about
this week?

Speaker 1 (01:31:15):
So he let me get this straight. Though, he was
willing to finish it, because when Deputy D talked to him,
he said, he is willing to finish the job.

Speaker 16 (01:31:25):
Yes, but he had he he wanted more money to
keep going. And I, as far as I was concerned,
I pretty much paid him all right.

Speaker 1 (01:31:35):
So how much? How much the whole? You paid thirty
four grand up front? Correct, but you're saying that you
only got about ten grand worth of work?

Speaker 14 (01:31:46):
Correct?

Speaker 1 (01:31:47):
But he wanted more money. Well, when you told him
that that the math doesn't work out, what did he say?
I mean, math doesn't lie? Did you? Is he claiming
you got thirty four thousand dollars of work?

Speaker 16 (01:31:59):
No, he isn't. But he said he was going to
give me a refund.

Speaker 1 (01:32:03):
But then he wants more money to finish. It doesn't
make sense.

Speaker 9 (01:32:06):
It doesn't make sense.

Speaker 1 (01:32:08):
So what the well did you say, Moses, this doesn't
make sense? Did you ask him that.

Speaker 16 (01:32:14):
What he said was he was going to write up
a contract. I said, let's let's get something going here,
and you said, I'm going to write up a contract
giving you a repayment schedule. And I said, okay, once
we get that started, then we'll discuss you maybe doing
some more work, but no more money.

Speaker 1 (01:32:34):
I hope you weren't going to give him any more
under any circumstances.

Speaker 16 (01:32:38):
No, not until not until we have a contract. And
I knew what was what.

Speaker 1 (01:32:42):
The mark mark, mark mark. What you're talking about from
what I hear is this. You're saying that you got
ten thousand dollars worth of work and you paid him
thirty four thousand. So right now, he owes you fourteen
grand right now if he finishes the four twenty oh yeah, yeah,

(01:33:04):
I'm sorry, Harriett's twenty four to thirty four. Yeah, so
he owes you twenty four grand, And if you let
him finish the job, then he won't owe you anything.
But if he gives you a repayment schedule to pay
back the twenty four, isn't he also saying, in addition
to that he needs more money.

Speaker 16 (01:33:26):
Well, that was the more money was going to be
negotiable once he once he figured out what he would, Well, why.

Speaker 1 (01:33:31):
Would you give him a dime? Why would you give
him a dime when if he's going to have all
he can do to repay the twenty four grand, why
would you loan him more? In essence, he's asking you
to loan him more.

Speaker 16 (01:33:45):
Well, but that was going that was all going to
be negotiable in the contract. That wasn't going to be
like he wasn't going to give him another dime until
he burned up to the twenty four thousand dollars.

Speaker 1 (01:33:54):
If he's okay, I got it. But I thought thirty
four the ten plus the twenty I thought that was
for the whole job. It's not how much was the okay?
How much was the whole contract?

Speaker 16 (01:34:06):
For the whole contract was for about sixty Okay, now
I understand it.

Speaker 1 (01:34:11):
Okay, So where are you in the process?

Speaker 11 (01:34:14):
Okay?

Speaker 16 (01:34:15):
He came out. He said he was going to write
up the contract and this and right, and he's gonna
send you. He said, he's gonna send a copy to
me and a copy to Dmitri to let him know
that we were. He was he was trying to take
care of this. Well, we didn't hear from him for
another two weeks, and so then he texted us back,
and we've been trying to contact and he texted us
back and he said he was going to he was

(01:34:37):
figuring things out, and he was going to send us
five hundred dollars five hundred dollars check a couple of
days later to get to just the you know, just
to shows that he was in good faith, that he
was getting trying to get things taken care of. And
now he's ghosting me and I haven't heard from him
for another two weeks.

Speaker 1 (01:34:52):
Hey, okay U Kachina, Let's try calling him. Let's try
call calling Moses. He talked to d he'll probably talk
to us. I do want to get him on and
see another thing.

Speaker 16 (01:35:04):
In the meantime, I did hire another contractor.

Speaker 1 (01:35:08):
Well, you're certainly within your rights, and no one can
say that you breach the contract. So now that complicates things.
Hold on a second, and I'll find out what you
did with that other contractor. Again that's got to be noted.
But again, as long as you're documenting everything you should
be doing. All right, we'll come back to you and
more coming up. Did you have something that did somebody

(01:35:29):
want to say something. I thought I heard somebody chime
in anyway, three oh three seven to one three talk.
So Moses is basically not coming through as he promised.
We'll try to get him on the phone and then
figure out what happened or what happens now that he
hired another contractor more on this, plus other texts and

(01:35:53):
emails coming up. Go with a sure thing Denver's Best
roofer Excel Roofing dot com. You don't pay a cent
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(01:36:15):
your coverage at dozens of insurance companies find out now
three oh three seven to seven to one help. You'll
think you're his only customer when you choose Frank durand
the real estate Man dot com to list your home
with Remax Alliance three oh three nine two zero sixteen
twenty two. Hi Tom Martino here zero three seven one
three talk seven one three eight two five five. I

(01:36:39):
want to go back to Mark, and we have Dimitri up.
Mark said he paid a guy thirty four grand, got
ten thousand dollars worth of work, and now Moses says,
let's negotiate. I'll do a repayment schedule and then on
the uh on the twenty four grand, because you only
got ten thousand dollars worth of work. And then I'd

(01:36:59):
like to finish the job. And then as I finished,
I want to be paid for it. So, Deputy D,
can you add anything to that?

Speaker 14 (01:37:10):
Well, I can add that.

Speaker 1 (01:37:11):
You know.

Speaker 14 (01:37:11):
The day that Mark called us, I spoke with Moses,
and the way we left it was this. Moses said
that he would like to return to the job site
to finish up the project as agreed, right, And I
spoke with Mark about that offer, and Mark reluctantly agreed
to accept that offer and allow Moses to finish the job.

(01:37:35):
And then I said, Mark, if anything else goes wrong,
if the job isn't finished, give us a call and
we'll take it from there again.

Speaker 1 (01:37:42):
So okay, So that's where it is right now. I guess,
I guess Mark uh Mark? He said he was going
to write something up. How long ago was that?

Speaker 16 (01:37:53):
That was four weeks ago?

Speaker 4 (01:37:55):
About six weeks ago?

Speaker 1 (01:37:56):
Yeah, so you haven't you haven't heard from this guy
for six weeks.

Speaker 16 (01:38:00):
No, it's been two weeks since I heard from him
because after I kept hounding him.

Speaker 1 (01:38:05):
Right, so it's two weeks.

Speaker 16 (01:38:06):
And yeah, he actually the last time I talked was
two weeks ago when he said he hadn't He was
trying to work out some deals and figured it trying
to figure out how to write up the contract in
the meantime, he said, I'll send you a five hundred
dollars just good faith check. So you know, I'm I'm
trying to get this.

Speaker 1 (01:38:23):
What impression, now, Dimitri, What impression did you get? What
impression did you get? You usually have a good gut
feeling when you talk to Moses.

Speaker 14 (01:38:33):
You know, I got a pretty good feeling about him.
I mean, he really seemed sincere in his desire to
finish the job. Now, he did fall on some kind
of hard times, which she didn't tell me about, but
I can sense something went terribly wrong. And I think
that feeling is further supported by the fact that Mark
Major himself had used Moses in you know, years ago.

Speaker 1 (01:38:54):
Wait a minute, Mark, is this is this the Moses
I used as well? Yeah, we both used.

Speaker 4 (01:39:00):
Yeah.

Speaker 8 (01:39:00):
He was a good guy.

Speaker 5 (01:39:02):
Yeah, I mean, but think about it, Tom, that was
pre COVID. He was a good guy then. But I
don't know him.

Speaker 1 (01:39:08):
Now. That is too bad, you know, Moses, truly, I mean,
he did a great job for me. Now, thanks for
reminding me of that. D. I mean, like Mark said,
though like our Mark said, here he says, you know
what difference does it make? I mean, truly, you know

(01:39:28):
he was, but now he's not. D. Do you want
to take another run at him to see if we
can at least get him to do something you know
what I think would be better my opinion. And again
we're going to go over that part. Mark said, he
hired another contractor. I think you should just get a
repayment plan for the money and not let him do
any more work. But this new guy you hired, what

(01:39:51):
has the new guy done? Oh? How much? How much
did it cost you to complete?

Speaker 16 (01:40:00):
It cost me nineteen thousand dollars to complete?

Speaker 1 (01:40:04):
Okay, so he owes you. He doesn't owe you the nineteen.
He simply owes you twenty four grand.

Speaker 16 (01:40:11):
Yeah, yeah, I paid that nineteen myself, So he ows Okay,
we've seen what work he did, and and what and
what and what I paid him.

Speaker 1 (01:40:20):
Right exactly, So DIMITRII, this time you can tell him.
You can tell Moses he's he's done on that job.
The job is done, and now he just needs to
pay back to twenty four grand. I mean, you would
hope the guy could make payments on.

Speaker 16 (01:40:35):
That well, and he seems he seems so nice.

Speaker 1 (01:40:41):
Yeah, well so is The question I have for.

Speaker 14 (01:40:44):
Mark is what happened to Moses' offer to come back
and finish the job? Did he tried.

Speaker 15 (01:40:51):
To come back and finish the job and then disappear?

Speaker 14 (01:40:54):
Or did you hold on hold on? Or did you
did he try to commend to do the job and
then you kind of ran out patients with him and
told him to leave and never come back again. How
did your relationship with Moses.

Speaker 16 (01:41:04):
M basically when when he came he pulled up, he
looked at what we had done, and he and he
got out of his talking. Now I went out and
talked to beat him, and he goes, wow, you guys
got a lot done. He goes, I think you absolutely
The first words out of his mouth, he's, I think
you absolutely deserve a ref.

Speaker 1 (01:41:22):
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(01:41:44):
customer when you choose Frank durand the real estate man
three nine two zero sixteen twenty two.

Speaker 2 (01:41:53):
Yeah, you need advice who you don't have? Come running
just as snass as we can shoot is gonna help.

Speaker 3 (01:42:10):
Come Man Dix is the Troubleshooter Show. No Tom Martino.

Speaker 1 (01:42:17):
Hey, hey, hey, this is Tom Martino along with Major
Mark Major, my partner in crime and partner and a
lot of things if you really want to another truth.
But it's all legal, at least as far as we
know most of it.

Speaker 4 (01:42:33):
Yeah.

Speaker 1 (01:42:34):
Now, this problem we had it falls into that major category.
Money upfront, Mark, I can never I can't think of
one case where money upfront is justified. I mean, just
money for nothing. You pay a guy thirty four grand

(01:42:54):
that was half of the sixty thousand dollars job, and
he gets behind them. There's too much of a temptation
to use money when you have it and contractors are
the worst money managers in the world, the worst. So
you pay that contractor more than they should be paid

(01:43:17):
for the work done, and likely when they run into trouble,
they're going to borrow from that money and you're not
going to see it again. And I don't care who
the contractor is. I don't care who it is. You
should never pay a contractor upfront ever. Ever, Now, anyone
wants to dispute that, I welcome you to call me.
Call me. I am telling you do not pay a

(01:43:40):
contractor upfront. Mark, this guy wrote to me. I'm trying
to get a feel for his politics, but he said,
make sure you read this to Mark about the government
shutdown and then see who he thinks. Please please read
read this to Mark a great explanation as to who

(01:44:00):
is that fault with the government shut down. So this
is a scenario the Republicans and Democrats are talking. First,
the public says, the public says, we need sandwiches. Republicans say,
we agree, you need sandwiches. The Democrats say, we agree

(01:44:26):
you need sandwiches. The Republicans then say we're voting Sunday
at five pm on a bill that gives us Ham
sandwiches and gives everyone else poop sandwiches. The Democrats say,
that's not going to help anyone. The Republicans say, Democrats

(01:44:49):
are opposed to sandwiches. The media says, breaking, Democrats vote
against the sandwich bill. The public says, see, Democrats blocked
all the sandwiches. Yeah, And then the one side of
the aisle, this guy's on or you car? And then
the media then, well, I didn't know before I started reading.

(01:45:12):
What I meant was what I got this text from him.
I don't know where he stands. Obviously after reading this
me this is the first time I'm reading. Then the
media says, actually, here's the full breakdown. Democrats opposed a
bill that gave poop sandwiches to ninety eight percent of
Americans and ham sandwiches to the top two percent.

Speaker 5 (01:45:36):
That guy needs to get AI to rewrite his stories.

Speaker 1 (01:45:40):
I mean, it's horrible.

Speaker 4 (01:45:41):
Hey, can I question something about politics? Tom So?

Speaker 1 (01:45:45):
Wait, what this guy is saying is, yeah, you can't.
What this guy is saying is the reason Democrats are
voting it down is because Republicans only want it for
themselves and the top two perpicons.

Speaker 5 (01:45:58):
People out there, listen, they don't want anything. They want
a continue resolution. We haven't had any form of a
full budget since like nineteen ninety seven. Both sides always
do a cr and then try to work things out.
It's very straightforward. The Democrats have not voted for it,

(01:46:18):
so therefore they have shut the government down. I don't
care if you agree with them shutting it down, but
they're the ones not voting for it. I don't know
what else to tell the ham Sandwich guy.

Speaker 1 (01:46:31):
Okay, now, what were you going to say, doc.

Speaker 7 (01:46:34):
Well, this is for all the people who have trumped
arrangement syndrome. There was just an article in the news
that today Trump came out and said he agrees that
he cannot serve a third term. So for all the
people who are so got their undies in a twirl,
He's not running for a third term.

Speaker 1 (01:46:55):
I've had people look at me with a straight face
and say that Trump will not step down and it's
going to cause a revolution. He will not step down,
and his party and his followers want him to be
a forever dictator for life, and that we will not

(01:47:16):
have a presidential election again. Now, I swear to God,
I've had mark. They're people that you know, and people
that are not crazy, well, they don't profess to be crazy.
Who I'm going to I'm not going to out him
on the air.

Speaker 7 (01:47:33):
I'll tell you who my son. My son is one
of them.

Speaker 1 (01:47:37):
He believes that Trump.

Speaker 5 (01:47:38):
We know a lot of people that just can't stand Trump.
We joke about it, but it's true. He could cure.

Speaker 1 (01:47:44):
You know.

Speaker 5 (01:47:44):
They're mad that he's building the ballroom that could be
a cancer children's hospital and they'd be pissy because it
wasn't high enough or low enough, or it just doesn't matter.
The guy can do absolutely nothing right. He's only he
solved seven or eight wars. I mean, come on, you

(01:48:05):
know what?

Speaker 1 (01:48:06):
And I mean this sincerely, And I don't get highly political,
although I agree with Mark a lot. I want to know, truly,
and I mean this sincerely. What exactly is it that
they hate so much? Do they hate his personality? Just him?
I mean, is unbalanced?

Speaker 18 (01:48:26):
Now?

Speaker 5 (01:48:26):
You What it truly comes down to is it's the
America first more than anything. He was very outright in
twenty sixteen. America first, We're not a world government. Get
the hell out of this country. You remember all this stuff.
A lot of people coming over from Mexico or drug
dealers and murderers and all that stuff. I mean, that's

(01:48:47):
really why the America first not a globalist society, and
the Democrats really did not like that, or the Liberals.
But a lot of those people, honestly, of the generation,
a lot of them is you know, they're getting older,
they're not going to have much of a say, and
the younger population is starting to see that in order

(01:49:08):
to have a country, you pretty much have to have
borders and you can't give people free stuff.

Speaker 1 (01:49:15):
And I think that's really good.

Speaker 5 (01:49:16):
We saw a good swing in the last election when
it came to minorities and when it came to young
people starting to vote Republican for the first time.

Speaker 1 (01:49:28):
Okay, and I went looking with people, Yeah.

Speaker 5 (01:49:32):
The number one group that's against Trump are going to
be educated white women in their forties. That's like Numero
uno that hates them, absolutely hates them more than anybody else.
Look at any kind of King's Riots or whatever they
want to call their get togethers, the Anti King.

Speaker 1 (01:49:50):
Or whatever no Kings rally in that if you really.

Speaker 5 (01:49:55):
Look at it and break it down, they're all women
between like forty and up, and they're just that's it.

Speaker 1 (01:50:02):
That's the main people that hate him. So, Mark, do
you think.

Speaker 7 (01:50:05):
Now that he's made that statement, the no Kings rallies
will go away?

Speaker 1 (01:50:10):
No, they don't believe her.

Speaker 5 (01:50:12):
I mean I don't think. I don't think him running
for a third term. Anybody really believe big deal. He
trolls people doc all the time. My god, I've seen
him in the Oval office so many times with the
hat that says Trump twenty twenty eight right on his desk,
taking questions. I mean, he loves trolling people.

Speaker 7 (01:50:30):
I know, I know, But this is the first time
he actually came out and said that he's not going
to run for a third term.

Speaker 5 (01:50:37):
Well, he's not going to be an astronaut either. I mean,
I find it so crazy that people would even think
that was doable. I don't think he ever thought that.
I mean, because some nutcase out there thought he was
gonna what Madge wave the magic Wand you know, if
he got enough people in Congress to vote and change

(01:51:00):
the rules, I think he would need three quarters or
whatever it is of Congress so he could run for
another term.

Speaker 1 (01:51:06):
Well maybe, but I here's here's what some of the
lefty news is saying that Donald Trump may decide to
run as a vice president. To JD. Vance's contusitionally, he could,
he could run for vice president. Sure he can.

Speaker 5 (01:51:25):
I mean is that true any of people over the
years that have been both.

Speaker 1 (01:51:30):
So that's what some of the liberals are saying now,
that his plan is to run as vice president and
then have JD. Vance step aside.

Speaker 5 (01:51:39):
Yeah, he'd be like the uh you know, the shadow
puppet or whatever it's called.

Speaker 1 (01:51:44):
The shadow president. But what they're saying is though, they're
saying that that Vance would actually step aside for Trump
to run the country. Now, now, I've never heard that.
I've never heard that theory. You've heard that theory before?
Mark the vice president part?

Speaker 5 (01:51:58):
Well, yeah, of course, I mean and I've thought of
it myself. Why wouldn't he he can do that.

Speaker 1 (01:52:04):
Would you be opposed to it? Hell no, why would
I be opposed to it? There's nothing. I'm just curious
about that. Okay.

Speaker 5 (01:52:11):
How about I mean really, how about were you opposed
to John Adams? Were you opposed to Thomas Jefferson? Were
you opposed to Martin van Buren? What were those What
did they have in common? They were both, they were both,
they were presidents, they were both, but they.

Speaker 4 (01:52:28):
Went forward, Mark, not backward.

Speaker 1 (01:52:30):
They didn't write, Doc, I mean, what can I tell you?

Speaker 7 (01:52:34):
But it's a natural progression.

Speaker 1 (01:52:38):
What do you mean by that?

Speaker 4 (01:52:39):
President?

Speaker 1 (01:52:42):
But he has to be an elected representative.

Speaker 5 (01:52:44):
Not forget about the last one. Joe Biden. Wait wait president?

Speaker 1 (01:52:48):
Oh wait wait you know he brought something up here
on away.

Speaker 5 (01:52:53):
Joe Biden was both guys Lyndon Johnson, George Bush, but
Gerald Ford not back but not that esthetic.

Speaker 1 (01:53:01):
What does that have to do with anything? Well, what
it means is what here's what Doc means that it's
tricking the system doing it backwards. That you're saying tricking.
Where does it say it's tricking the system? No, it's
just a ploy to get back into the presidency. That's it.
That's I think that's what you mean, right, Doc, Exactly

(01:53:22):
it's legal. Well no, we're not saying it's illegal, but
it sounds like you're gaming the system. When you've been
president twice and now to be president.

Speaker 5 (01:53:32):
Again, how about when you become your entire life? Is
that not gaming the system? For Christ's sake, Seriously, Nancy Pelosi,
Joe Biden, these people that have been literally in the
system for fifty years. That's gaming the system. Trump's only
been there eight freaking years.

Speaker 4 (01:53:53):
Now.

Speaker 1 (01:53:54):
Paul the Waterman brought something up and I didn't realize this,
But can you technically a point to Speaker of the
House that is not a representative. I don't think you
can right now. Wait a minute, they have to be
an elected.

Speaker 5 (01:54:09):
We're missing something big here.

Speaker 1 (01:54:11):
Big.

Speaker 5 (01:54:12):
The Twelfth Amendment prohibits electors from voting for both a
president and a vice president from the same state as
the elector.

Speaker 1 (01:54:26):
I don't know what that means. I mean, well, I
think what it means is hold on.

Speaker 10 (01:54:32):
No.

Speaker 5 (01:54:33):
It says former presidents are constitutionally eligible to run for
a vice president. Yep, there is no ban, but they
would need to be elected on a ticket with the
presidential candidate. The presidential candidate would have to accept the
running mate who once outranked them. Duh, and public and

(01:54:55):
political perception would make this highly impractical. But I do
dis agree with that because there's a lot of people
out there that never, Emma saw themselves voting for a
Republican and I'm one of them. I never voted for
a Republican in my life up till Trump. Think about that.

(01:55:15):
That is a very true statement. I don't know if
I would vote for any other Republican with the exception
of Trump and possibly JD and other people.

Speaker 1 (01:55:26):
Mark. Yeah, but with all your philosophy, your philosophical changes
in life in general, do you really ever see yourself
being a liberal?

Speaker 5 (01:55:35):
Come on, No, you're what I'm saying. I would have
never have made that jump to begin with.

Speaker 1 (01:55:40):
Okay, now, did you know you do not have to
be an elected member of the House of Representatives to
be chosen as Speaker of the House. So there you're going, Yes,
I knew that. I did not know that.

Speaker 5 (01:55:57):
So literally, you don't have to be a judge or
even a lawyer to sit on the Supreme Court and
be a justice.

Speaker 1 (01:56:05):
No, I heard that.

Speaker 7 (01:56:07):
If you don't have if you don't have to be
an elected representative, does your.

Speaker 4 (01:56:13):
Vote still count?

Speaker 7 (01:56:16):
Actually, because why can't How can a layperson vote on
bills that are coming before the Congress?

Speaker 1 (01:56:25):
Well, listen, here's another thing. If they don't have to
be elected and they can be voted, then what happens
with the law of succession? You could actually become president.

Speaker 6 (01:56:35):
That's right, that's he could he could become president. The
speaker is voted by members of Congress, so he is
voted in members of the House, the elected speaker.

Speaker 1 (01:56:45):
So the speaker does not have to be by the way,
they don't get to vote doc. They only get to
be Speaker of the House. Okay, so they cannot. But
listen to this.

Speaker 5 (01:56:57):
Not only a Supreme Court justice, but I just I
just figured this out.

Speaker 1 (01:57:01):
Listen to this.

Speaker 5 (01:57:02):
There's no constitutional requirement for judges federal or state to
hold a law degree. So, in other words, anybody could
be a judge in Denver.

Speaker 1 (01:57:15):
Three three seven one three talks seven one three eight
two five five more. Right after this, go with a
sure thing Denver's best roofer Excel Roofing dot com.

Speaker 8 (01:57:30):

Speaker 1 (01:57:35):
Time for an insurance checkup, free no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three O three seven to
seven one help. You'll think you're his only customer when
nine two zero sixteen twenty two. Hi Tom Martino, your

(01:58:01):
troubleshooter three oh three, seven one three talks seven one three,
eight two five five. Here's a text that says, I
think that Mark is only voting with his wallet, whatever
the hell that means. And don't most people vote by wallet?
But Mark, I imagine, I imagine though there are some
issues where you vote based on your feelings.

Speaker 5 (01:58:25):
For us, I've always liked what Mike Rosen used to say,
and I've come to really believe this.

Speaker 1 (01:58:31):
Over time you.

Speaker 5 (01:58:32):
Vote party over person, you vote you line yourself up
with what makes the most sense for you. Do I
agree with everything the Republicans do? Hell no, but I
agree with a lot more on that side than the
other side.

Speaker 1 (01:58:48):
So yeah, And what Rosan used to say is you're
diluting your effort if you split issues. You should go
with the team that has the most in common with you. Yeah.

Speaker 5 (01:59:01):
Well, and once again though, he really did say, always
vote that party over person, meaning you might not like
the person, but if he's in that party, that's who
you're going to have to vote for.

Speaker 1 (01:59:11):
Okay, I got this text. I canceled my gym membership
in writing as required, but they keep billing me. How
do I stop this? Well, first of all, there's a
number of questions here that I wish you would have called,
and here is here. It is by contract you might

(01:59:32):
not be eligible to quit, so you have to make
sure that it took more than just in writing. If
you want to leave your membership, you might have to
do it in writing during a certain time or prior
to the renewal, and they keep billing you. That could
just be a bank issue or an auto billing thing
by mistake. So basically the first thing you do is

(01:59:55):
contact the club and if they say, well, you didn't
do it right way, ask them to highlight. I always
say this, this is a really good thing to say.
Ask them to highlight in your contract where it requires that,
and you'll be happy to comply. I think where people
get sideways is when they just insist on something but

(02:00:16):
don't ask for credible evidence. I always say, listen, if
I committed to this, I'm going to live by it.
I just need to see where I committed to it
and where the agreement says that. And that is really
something to really be mindful of. And always, of course,
get a copy of what you signed. By the way,

(02:00:39):
a contractor took half of my money up front and
never even started the work. Tom, I tried to get
the district attorney to move on the Contractor's Trust Act,
and I swear to you the investigator said, we don't
handle those cases. So how do we get the contractor?
I'm serious about this, Mark, how do we start a

(02:01:01):
movement or get get these prosecutors to take this seriously?
Because the Contractor's Trust Act? How many times a month
would you say we come across violations of the Contractor's
Trust Act? Really, Mark, what would you.

Speaker 5 (02:01:17):
Say but all the time. But we'd have to have
a lot of help. You got to vote in the
right das. Right now, we have DA's that basically cut
people loose. So I mean, the last thing they're going
to do is go after you know, Ma Pa contractor
who never showed up to do the job.

Speaker 1 (02:01:35):
Okay, this one, I ordered a sofa online. The color
is completely different from the photo. The seller says, the
color is what it is, it's named for what it is,
and they don't have to make it look exactly like
the online photo. They even claim that possibly your monitor
might be off, and you know that's true. I think

(02:01:57):
the name of the color is the name of the color.
Or she got and she's saying it's not anything like
the photo, But I mean, truly, haven't you seen pictures online?
You look at it on your phone, it looks one
way you look at it. You look at it on
your monitor at home or your laptop, and it looks
another way. What I would say is this, if you

(02:02:20):
got the right color, meaning the name of the color
online was the name of the color you got, I
don't think you can hold them to being to adhering
to your rendition of the photo. I just don't think
you can. I think in a catalog it would be
much different if it was a hard printed catalog like

(02:02:42):
Abercromering and Finch or Fitch or whatever you can get.
I think that the catalogs hold more weight than saying
it doesn't match the picture online. Okay, who was it?
This is another one? Who was it that said Costco
has return policy? Because I did not find that to

(02:03:03):
be the case with a snowblower. Mark, did you experience
Are you a Costco member or Sam's Clubs? God?

Speaker 5 (02:03:10):
Yeah, since like nineteen ninety seven.

Speaker 1 (02:03:13):
And I think as a corporation we do it too, right, Mark,
don't we buy all that stuff for our offices through them, So, yeah,
we've always yeah, yeah, exactly did you experience anything on
the on the return policy? I think years ago Deputy
Dan said he was blown away by how liberal their
return policy was. He loved it. Did you ever experience

(02:03:36):
it personally?

Speaker 5 (02:03:38):
They had a negative experience?

Speaker 1 (02:03:40):
No, no, a positive experience?

Speaker 5 (02:03:42):
Oh my god, Yeah, I mean absolutely, man, absolutely, absolutely absolutely,
we had.

Speaker 1 (02:03:49):
We had one person. Now. I don't know if I
can believe that they had a big screen TV more
than a year, you know, big screen, that's old school saying.
But they had a big LCD more than a year
and returned it because it was glitching, and they gave
them a new one off the floor. They didn't even
have the same kind, and they gave them one better.

Speaker 5 (02:04:11):
Now, with the exception of like, I know, some of
their appliances have limited returnability, but I think a snowblower.
I'm almost sure a snowblower would fall under the one
hundred percent satisfaction satisfaction guarantee with no time limit period,

(02:04:33):
So I don't know what kind of problem they would have.

Speaker 1 (02:04:37):
Yeah, and that was that flies in the face of
all the other positive reports we get, So I'll look
into that. Mohan we'll come up to you next. We
got to take this break and we'll get to you.
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(02:05:03):
Tootalexteriors dot com. Go with a sure thing Denver's Best
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Speaker 8 (02:05:08):

Speaker 1 (02:05:14):
Time for an insurance checkup free, no obligation comparison call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three oh three seven seven
to one help. You'll think you're his only customer when
nine two zero sixteen twenty two. I'm Tom Martino with

(02:05:38):
Mark Major. We are here helping you solve problems, answer
a questions, taking plaints red. What is your comment on
Costco red? Yeah, yes, go ahead.

Speaker 17 (02:05:51):
About five years ago, I had a treadmill that the
motor burned out on. I went to Costco and and
they said, bring it back. I only had it for
seven or eight years?

Speaker 1 (02:06:05):
Are you kidding me? And did they give you a
refund or another one?

Speaker 18 (02:06:10):
They gave me a cash refund, and I went back
in the back got a new new treadmill, and went
out and checked out, and I had a brand new treadmill.

Speaker 1 (02:06:22):
You know that. That is so such a cool story, Tom.

Speaker 5 (02:06:24):
Why do you think I buy all my clothes there
and you wear out, I can bring them back?

Speaker 1 (02:06:29):
Now? They don't do that with clothes, do they? Of course? Oh?
My god, Mohan? Pretty much?

Speaker 5 (02:06:35):
What's the clientss and electronics? I think it did and
I will say this as of twenty twenty five on
gas powered stuff ninety days, so they did change that
this year.

Speaker 1 (02:06:48):
Mohan. What's happening with Walmart?

Speaker 11 (02:06:53):
Yes? Their My name is George Mohan.

Speaker 1 (02:06:55):
Jorge, George. What's going on?

Speaker 11 (02:07:03):
You helped me out in the past with Now I
have a problem.

Speaker 1 (02:07:09):
With the Warmont And okay, what's.

Speaker 11 (02:07:12):
My car in? I poked my car in the Warmont
parking lot and the truck mule driver, uh, was pushing
the cart on the river side.

Speaker 1 (02:07:29):
That's exactly what Mark said. Mark, I can't believe what
you just said, so your car got damaged in the
parking lot, Yes, sir, and it was a Walmart truck
that did it or a Walmart vehicle of some kind.
I think you.

Speaker 11 (02:07:47):
Said it car, Warmart truck mule.

Speaker 1 (02:07:51):
Okay, But who was controlling the cart at the.

Speaker 11 (02:07:54):
Time and the Warmont employee.

Speaker 1 (02:07:59):
Where the did is that where they were bringing all
the carts in?

Speaker 11 (02:08:03):
Yeah?

Speaker 5 (02:08:03):
And were you backing out? Was your car in motion?

Speaker 11 (02:08:08):
No? It was not in motion? I was So they
hit you?

Speaker 5 (02:08:12):
How do you know they hit it? Did you witness it?

Speaker 11 (02:08:16):
No? I hear the bang, big.

Speaker 1 (02:08:18):
Bang and okay.

Speaker 5 (02:08:22):
So you're saying, do they acknowledge it? Mohan, Yeah, they
came out okay, So then what's the problem. I can't
imagine if a Walmart employee using the little cart pusher
thing ran into your car and caused damage that they
wouldn't pay for it.

Speaker 1 (02:08:40):
So what's the agreed? Agreed?

Speaker 11 (02:08:45):
I backed into the cart. My point is.

Speaker 5 (02:08:51):
They said that you asked him you hit crazy or
did I not say? Were you in motion? Were you moving?
And you said no.

Speaker 11 (02:09:00):
No, I was normal in motion? And are I was?

Speaker 5 (02:09:04):
But they're saying you were backing up?

Speaker 11 (02:09:08):
Yeah, And they're saying I'm backing up into.

Speaker 5 (02:09:11):
Their Okay, well, I'll tell you one thing. I'll tell
you something, and you're not gonna like this. I guarantee
that store manager or whoever was their acting store manager,
looked at the video in the parking lot and knows
what happened. There would be no reason, if you weren't moving,
why they wouldn't simply have your car paid for. They

(02:09:31):
are the largest company in the world, so I have
no idea why they wouldn't do that unless you were moving.
Now you're gonna say they won't let me see the video,
Well you can sue them and make them bring that
into discovery.

Speaker 11 (02:09:48):
Yeah.

Speaker 1 (02:09:48):
So, George, how much damage? How much are we talking about?

Speaker 11 (02:09:53):
I'll only six and fifty dollars.

Speaker 1 (02:09:57):
Yeah. I can't see Walmart giving you a hard time
over for that amount unless they were really convinced. George,
did the store manager talk to you? Who talked to
you and actually turned it down?

Speaker 11 (02:10:09):
The influence.

Speaker 1 (02:10:14):
Lady, the insurance adjuster.

Speaker 11 (02:10:17):
Yeah, and her name is Stacy, she said, And did she?

Speaker 1 (02:10:22):
Did Stacy say? Did Stacy say they had video?

Speaker 11 (02:10:28):
And they have a video, but they won't let me
see it. I said, I want to Well.

Speaker 1 (02:10:33):
Let me ask you straight, do you think, George, do
you think they're lying?

Speaker 11 (02:10:39):
I think they're trying to cover up for them.

Speaker 1 (02:10:42):
I don't think for six hundred and fifty dollars for
six hundred and fifty thing I've ever heard. Yeah, but
I don't think that.

Speaker 11 (02:10:55):
Why did they can't show me the video? Because I
am convinced myself.

Speaker 5 (02:10:59):
That I don't know if it's Mohan or George, But
I'll tell you why it's George. Why you're not going
to be able to see the video is because then
everybody and their mother that ever had any kind of
issue in a Walmart parking lot would be demanding to
see the video all the time. They would literally have
to hire someone just to show a people video.

Speaker 1 (02:11:22):
What store was it?

Speaker 11 (02:11:25):
I do the store in Quincy? And yeah, Goodsey and Beyood.

Speaker 1 (02:11:34):
Bellevue and what.

Speaker 11 (02:11:37):
Could and see.

Speaker 1 (02:11:40):
Mark? Can you Richie? Can you Quincy got it? Quincy
got it? Okay? Here's okay. I want somebody to call
over there just see if they can, just just see
if they have any kind of still they can send
up the video or something.

Speaker 5 (02:11:57):
There's no way or were you in your car?

Speaker 1 (02:12:03):
Were you in your car? Why were you Why Let
me ask you, why were you in the car?

Speaker 11 (02:12:11):
I was about to start in my car to.

Speaker 1 (02:12:15):
Okay, but your car, you were about to start it
to leave, but you had not yet started it.

Speaker 11 (02:12:22):
No, it does well within the marked line.

Speaker 1 (02:12:26):
No, I'm not asking that. But and you were well
with in the line. Well he wasn't. He was parked legally.
But your car was not on when it got hit.
When you heard that bang, was your car running?

Speaker 11 (02:12:41):
No, it does not running at her?

Speaker 1 (02:12:44):
And they said that you backed into the cart.

Speaker 11 (02:12:48):
Yeah, no, no way it did you know the car
about to start?

Speaker 5 (02:12:55):
But where did it hit your Wait?

Speaker 4 (02:12:58):
Wait?

Speaker 5 (02:12:58):
Where was the damage on your car?

Speaker 11 (02:13:02):
On the back side of the car.

Speaker 5 (02:13:05):
Like the license plate?

Speaker 11 (02:13:06):
Where no red light?

Speaker 1 (02:13:10):
Red light? What the hell's that meaning? Nearest tail light?

Speaker 7 (02:13:14):
Oh?

Speaker 1 (02:13:14):
Is tail light?

Speaker 4 (02:13:15):
Break lights?

Speaker 1 (02:13:18):
So?

Speaker 5 (02:13:18):
But your car? Was your car surrounded by other cars?

Speaker 11 (02:13:23):
Yeah, on the left and right?

Speaker 1 (02:13:25):
And how many cars?

Speaker 5 (02:13:26):
How many carts was the guy pushing Was it just
one cart or he had the little thing that pushed
a bunch of them?

Speaker 11 (02:13:35):
Yeah, he had munch of them. He was pushing the
car and Montor.

Speaker 1 (02:13:43):
I believe him. I believe him. I think I don't
think they're trying to screw them. I don't think they're
trying to screw Mark, but I think they may have
made a mistake. I mean I don't I wouldn't mind
having somebody call who in the studios if you.

Speaker 5 (02:13:56):
Think Walmart is going to give a crap all right
paying out six hundred bucks, I mean that's just insane.

Speaker 1 (02:14:01):
No, no, no, I don't think that's why they're doing
a Mark. I don't think they're trying to get out
of paint six hundred at all. I think that that
they might just be making a mistake. George sounds pretty
credible to me. I mean he said, Look, he was
sitting in his car, his car wasn't even running, and
and the cart ran into him.

Speaker 5 (02:14:18):
I mean, George, I mean he can hire an attorney, yeah, and.

Speaker 1 (02:14:22):
I don't think it's going to be worth that. Obviously,
he can go to small claims court, like Mark said,
to see a video. No, you said that if he
goes to court, he could ask for the evidence, right,
there's no discovery in small claims. Okay, he'd have to
step it up to county court, which is not that common.

Speaker 5 (02:14:40):
You better warn them right now to preserve that evidence.
I don't know how long it's been.

Speaker 1 (02:14:45):
George, When did this? When did this happen? Two weeks ago?
You might you might want to.

Speaker 5 (02:14:51):
Wait, and I want to go back to something he said.
He said that the adjuster, which I'm sure was in
house because their self insured. You you said they said
they saw a video, right, Yeah, so we would have
to once again believe that they're outright lying.

Speaker 1 (02:15:10):
Unless the video is unclear that I don't know. I
don't know, it just sounds. I don't George. We got
to take this break though. Hold on, George, Jepanty, Doc's
gonna take your case and we're just gonna do some hunting.
We can't promise anything more right after this

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