The independent review found the agency doesn't adequately monitor and audit staff access and use of client information.
It follows the revelation last October, that more than a dozen employees were sharing private client details on social media app Snapchat.
Auckland University commercial law expert Gehan Gunasekara told Tim Dower the sharing of personal information is appalling.
He says it's very sensitive health information that ACC's clients would expect to be the object of social derision.
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