Chief Ombudsman Peter Boshier has been investigating hundreds of complaints made about the Government's approach to MIQ during the worst of the Covid-19 pandemic.
The Chief Ombudsman found the creation of a "lottery" system failed to emphasise individual circumstances, limiting fundamental human rights.
Peter Boshier says there was no evidence of evolving policy advice from MBIE to the Government, as the pandemic continued.
"Not everyone was in the same situation, we never are in life. And the best and most principled decisions and actions are taken in regard to people's circumstances. Here, it was effectively a lottery. You are either in or out depending on chance, not depending on merit."
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