January 31, 2025 • 6 mins
Kevin Milne had a bit of a run in with some credit card fraud last weekend.
Upon trying to make a few purchases, he found his card blocked due to 7 suspicious attempts to withdraw money stemming from the US.
He joined Jack Tame for a chat about the experience and the lessons he learnt.
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Episode Transcript
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Speaker 1 (00:07):
You're listening to the Saturday Morning with Jack team podcast
from News Talks.
Speaker 2 (00:11):
That'd be time to catch up with Kevin Milne, who's
with us this morning more than a.
Speaker 3 (00:16):
Kevin and having new year Jack. I know we've sort
of moved on, but now since januine first, but lovely
to hear your wonderful voice again.
Speaker 4 (00:26):
Yeah, great to be speaking, Kevin, Yeah, very much.
Speaker 3 (00:29):
So, yeah, it's in your I take it you're getting
quite close to what let's describe it as D day
delivery day.
Speaker 2 (00:37):
Yes, yes, well, every every morning I wake up, I
sort of think, well, that could have been the last
nice seven.
Speaker 4 (00:46):
Or eight hour sleep that I'll have in a wee while.
Speaker 2 (00:49):
And every night before we go to bed, my wife
trolls me by saying, oh, I think tonight could be
the night that baby comes, and I say, don't, don't will,
don't will yourself into labor at eleven pm.
Speaker 4 (01:01):
What we need is to have a really.
Speaker 2 (01:03):
Nice, RESTful night and then hopefully, you know, you wake
up in the morning at nine am or something you
think are things are things are going to happen? But yes,
it's very much we're in countdown mode at the moment, Kevin.
Speaker 3 (01:12):
So are you nervous.
Speaker 2 (01:15):
Yeah, yeah, I suppose I'm just excited. I think, you know,
I think I think we feel relatively organized and stuff.
But it's that weird sort of that sort of you know,
just a you kind of just that weird waiting feeling. Really,
you know, you know that life's about to profoundly change,
and you know we're not running off for any sort
of adventurous tramps or anything like that right now, you're
(01:37):
just sort of just sort of waiting.
Speaker 3 (01:41):
Throwing my mind back forty two years to when we
had our first Yeah, my big fear was that we
had end up at the maternity to be told no,
you're too early, go back home. Yeah, for some reason,
that's scared. I just was sure I didn't want that
to happen. Yeah, that we did leave it a bit
too late.
Speaker 2 (02:01):
Well, I think now they have that that that does
seem to happen to people. So you left it a
bit later the end.
Speaker 3 (02:06):
Did you. Yeah, Well then, yeah, Alex was poking his
head out virtually before we've even got we got caught
in the trap.
Speaker 4 (02:14):
It's probably a happy medium somewhere in the middle. I think.
Speaker 2 (02:17):
Yeah, they've got these apps now, so you can you
can time contractions, so you get it on your phone
so you can time contractions. And then I think that's
how they try and work it out. You know, they
work out the frequency and intensity of the end of
the contractions.
Speaker 4 (02:31):
And if you're the.
Speaker 2 (02:32):
Dad, you can be sitting there with your phone saying, right,
give us a number out of ten, how bad was
that one? And then you do the timings, and then
when they reach a certain point, you say, Okay, let's
let's scurry along. So anyway, if I'm not here at
some point you're really like, you'll recognize where where I
probably am, Kevin. But anyway, Yeah, you have in the
last week or so, Kevin, you've struck some credit card fraud.
Speaker 3 (02:54):
Yeah. Last Saturday, I went to Harvey Norman to buy
a phone charger and my credit card was rejected and
they couldn't tell me why. I assumed it was their issue.
Later that morning, I used the same credit card to
fill up with petrol, same thing card rejected. When I
got home and discovered that overnight, we got an email
(03:14):
from the Bend's head saying they temporarily blocked our credit
card account. This was due to activity outside our normal
spending patterns. In the early hours of the morning. Apparently
five withdrawals had been made on our account by companies
in the United States, each withdrawal for around about five
hundred bus Fortunately, the BNZ had picked up the unusual
(03:38):
activity after just two withdrawals and blocked our account, so
the later three attempts to take money from our account
were prevented. Anyway, the email told us to call the
suspected fraud number on the back of your credit card.
The bank security person told us we had to do
two things. Closed down the credit card and set up
(04:01):
another that had already started that process, and we had
to put an acclaim against the bank to refund the
one thousand dollars or so taken from our account in
the first two withdrawals that they hadn't been able to stop.
That process was very swift, and the bank's already refunded it. Jack,
I've yet to establish if this fraud was in any
(04:22):
way enabled by us, but it's impressed by the B
and Z. My takeaway is, if your credit cards are
rejected at a store for no apparent reason, don't just
assume you vent you emptied your account yourself. Someone else
might be trying to empty it for you call up
the bank that issued the card straight away. Yeah.
Speaker 4 (04:44):
I think that's really important advice.
Speaker 2 (04:45):
You know, you want to be in contact with your
bank immediately, and most of them, you know, the big banks,
with their phone lines now you can if you're suspecting
credit card forward, you can get through to a human
being pretty quickly.
Speaker 4 (04:56):
You can also put your put your credit.
Speaker 2 (04:58):
Card on hold on a lot of apps now, which
you know, can be quite useful if you suspect that
there's some weird transactions underway and you don't want any
else going in there and you know, and and spending
all your money. So yeah, I'm glad that things worked
out for you, okay in the ink he even because,
my goodness, there are certainly plenty of stories where they don't.
Speaker 3 (05:18):
My goodness, it must be happening all the time. Now,
these are the guys at the security guys just it
was just another phone call, really, just another somebody else
of their customers had had their account raided. Yeah, you know,
it's just it's very insane. I don't know how I'm
looking forward to finding out a bit more about how
it happened.
Speaker 2 (05:38):
Yeah, yeah, well see yeah, oh thanks Kevin, glad to
hear that things are well with you and that things
turned out okay.
Speaker 4 (05:44):
And look, Kevin, you're not the only one who had
a bit of drama.
Speaker 3 (05:50):
Jack.
Speaker 2 (05:50):
This time last week, my niece was weekending in Parwannui.
Water broke at eleven forty five pm, headed off for
the pukako im maternity Bubb arrived at one am, though
on the side of the road.
Speaker 4 (06:01):
At Oh my goodness, the owner. You're stressing me.
Speaker 2 (06:06):
And it's not the only one, Ryan says Jack. The
apps don't always help my cousins. Water broke at eleven
fifty seven, Hopped in the car, headed to the hospital,
delivered on the side of the road. I wonder if
Ryan and Fiona are related. Those timing seem to work
out that things that wouldn't surprise me entirely.
Speaker 4 (06:20):
Ninety two ninety two. If you want to send us
a mess For
Speaker 1 (06:23):
More from Saturday Morning with Jack Tame, listen live to
News Talks' b from nine am Saturday, or follow the
podcast on iHeartRadio.
You're listening to the Saturday Morning with Jack team podcast
from News Talks.
Speaker 2 (00:11):
That'd be time to catch up with Kevin Milne, who's
with us this morning more than a.
Speaker 3 (00:16):
Kevin and having new year Jack. I know we've sort
of moved on, but now since januine first, but lovely
to hear your wonderful voice again.
Speaker 4 (00:26):
Yeah, great to be speaking, Kevin, Yeah, very much.
Speaker 3 (00:29):
So, yeah, it's in your I take it you're getting
quite close to what let's describe it as D day
delivery day.
Speaker 2 (00:37):
Yes, yes, well, every every morning I wake up, I
sort of think, well, that could have been the last
nice seven.
Speaker 4 (00:46):
Or eight hour sleep that I'll have in a wee while.
Speaker 2 (00:49):
And every night before we go to bed, my wife
trolls me by saying, oh, I think tonight could be
the night that baby comes, and I say, don't, don't will,
don't will yourself into labor at eleven pm.
Speaker 4 (01:01):
What we need is to have a really.
Speaker 2 (01:03):
Nice, RESTful night and then hopefully, you know, you wake
up in the morning at nine am or something you
think are things are things are going to happen? But yes,
it's very much we're in countdown mode at the moment, Kevin.
Speaker 3 (01:12):
So are you nervous.
Speaker 2 (01:15):
Yeah, yeah, I suppose I'm just excited. I think, you know,
I think I think we feel relatively organized and stuff.
But it's that weird sort of that sort of you know,
just a you kind of just that weird waiting feeling. Really,
you know, you know that life's about to profoundly change,
and you know we're not running off for any sort
of adventurous tramps or anything like that right now, you're
(01:37):
just sort of just sort of waiting.
Speaker 3 (01:41):
Throwing my mind back forty two years to when we
had our first Yeah, my big fear was that we
had end up at the maternity to be told no,
you're too early, go back home. Yeah, for some reason,
that's scared. I just was sure I didn't want that
to happen. Yeah, that we did leave it a bit
too late.
Speaker 2 (02:01):
Well, I think now they have that that that does
seem to happen to people. So you left it a
bit later the end.
Speaker 3 (02:06):
Did you. Yeah, Well then, yeah, Alex was poking his
head out virtually before we've even got we got caught
in the trap.
Speaker 4 (02:14):
It's probably a happy medium somewhere in the middle. I think.
Speaker 2 (02:17):
Yeah, they've got these apps now, so you can you
can time contractions, so you get it on your phone
so you can time contractions. And then I think that's
how they try and work it out. You know, they
work out the frequency and intensity of the end of
the contractions.
Speaker 4 (02:31):
And if you're the.
Speaker 2 (02:32):
Dad, you can be sitting there with your phone saying, right,
give us a number out of ten, how bad was
that one? And then you do the timings, and then
when they reach a certain point, you say, Okay, let's
let's scurry along. So anyway, if I'm not here at
some point you're really like, you'll recognize where where I
probably am, Kevin. But anyway, Yeah, you have in the
last week or so, Kevin, you've struck some credit card fraud.
Speaker 3 (02:54):
Yeah. Last Saturday, I went to Harvey Norman to buy
a phone charger and my credit card was rejected and
they couldn't tell me why. I assumed it was their issue.
Later that morning, I used the same credit card to
fill up with petrol, same thing card rejected. When I
got home and discovered that overnight, we got an email
(03:14):
from the Bend's head saying they temporarily blocked our credit
card account. This was due to activity outside our normal
spending patterns. In the early hours of the morning. Apparently
five withdrawals had been made on our account by companies
in the United States, each withdrawal for around about five
hundred bus Fortunately, the BNZ had picked up the unusual
(03:38):
activity after just two withdrawals and blocked our account, so
the later three attempts to take money from our account
were prevented. Anyway, the email told us to call the
suspected fraud number on the back of your credit card.
The bank security person told us we had to do
two things. Closed down the credit card and set up
(04:01):
another that had already started that process, and we had
to put an acclaim against the bank to refund the
one thousand dollars or so taken from our account in
the first two withdrawals that they hadn't been able to stop.
That process was very swift, and the bank's already refunded it. Jack,
I've yet to establish if this fraud was in any
(04:22):
way enabled by us, but it's impressed by the B
and Z. My takeaway is, if your credit cards are
rejected at a store for no apparent reason, don't just
assume you vent you emptied your account yourself. Someone else
might be trying to empty it for you call up
the bank that issued the card straight away. Yeah.
Speaker 4 (04:44):
I think that's really important advice.
Speaker 2 (04:45):
You know, you want to be in contact with your
bank immediately, and most of them, you know, the big banks,
with their phone lines now you can if you're suspecting
credit card forward, you can get through to a human
being pretty quickly.
Speaker 4 (04:56):
You can also put your put your credit.
Speaker 2 (04:58):
Card on hold on a lot of apps now, which
you know, can be quite useful if you suspect that
there's some weird transactions underway and you don't want any
else going in there and you know, and and spending
all your money. So yeah, I'm glad that things worked
out for you, okay in the ink he even because,
my goodness, there are certainly plenty of stories where they don't.
Speaker 3 (05:18):
My goodness, it must be happening all the time. Now,
these are the guys at the security guys just it
was just another phone call, really, just another somebody else
of their customers had had their account raided. Yeah, you know,
it's just it's very insane. I don't know how I'm
looking forward to finding out a bit more about how
it happened.
Speaker 2 (05:38):
Yeah, yeah, well see yeah, oh thanks Kevin, glad to
hear that things are well with you and that things
turned out okay.
Speaker 4 (05:44):
And look, Kevin, you're not the only one who had
a bit of drama.
Speaker 3 (05:50):
Jack.
Speaker 2 (05:50):
This time last week, my niece was weekending in Parwannui.
Water broke at eleven forty five pm, headed off for
the pukako im maternity Bubb arrived at one am, though
on the side of the road.
Speaker 4 (06:01):
At Oh my goodness, the owner. You're stressing me.
Speaker 2 (06:06):
And it's not the only one, Ryan says Jack. The
apps don't always help my cousins. Water broke at eleven
fifty seven, Hopped in the car, headed to the hospital,
delivered on the side of the road. I wonder if
Ryan and Fiona are related. Those timing seem to work
out that things that wouldn't surprise me entirely.
Speaker 4 (06:20):
Ninety two ninety two. If you want to send us
a mess For
Speaker 1 (06:23):
More from Saturday Morning with Jack Tame, listen live to
News Talks' b from nine am Saturday, or follow the
podcast on iHeartRadio.
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