The Bank Tellers

In this special pre-Money20/20 Asia episode of The Bank Tellers, Sheryl Chen, Head of Content, Asia, sits down with Deven Somaya, Managing Director and Global Head of Emerging Commerce Solutions at Citi, for a deeply personal and wide-ranging conversation from Singapore.

With over 24 years at Citi, Deven shares insights from his global career journey, including his decision to move from engineering to banking, the evolutio...

Credit Union Special: The Minds Behind the Members

How do credit unions stay competitive in a rapidly evolving financial world? In this special episode of The Bank Tellers, we sit down with Sterling Nielsen, CEO of Mountain America Credit Union, to discuss the future of credit unions, their role in financial inclusion, and how they’re leveraging technology to compete with big banks.

Tune in to hear:
-The secret to Mountain Americ...

Credit Union Special: The Minds Behind the Members

Zach Anderson Pettet, Money20/20's VP, Fintech Strategy, interviews Shruti Miyashiro, President & CEO of DCU (Digital Federal Credit Union).

Tune in to learn how DCU's organic growth has made it one of the largest credit unions in the US, and how its intent to merge with First Tech is poised to create a $30 billion financial institution.

Key...

How do you build a digital bank that truly serves the underserved? In this episode of The Bank Tellers, Zach Anderson Pettet sits down with Rachel Freeman, Chief Growth Officer at Tyme, to explore how the company is redefining digital banking in emerging markets.

Tyme is proving that financial inclusion can be both impactful and profitable. Rachel shares the company’s hybrid approach, which combines digital banking with in...

In this episode of The Bank Tellers, we sit down with Sarah Billings, EVP and Head of Global Payments at PNC, to explore the evolving landscape of payments, technology, and banking innovation. From strategic investments in real-time payments to the importance of "brilliantly boring" banking, Sarah shares how PNC is driving innovation while keeping risk management and compliance at the core. Plus, she shares her thoughts o...

How do you lead digital transformation at a top-10 U.S. bank while keeping innovation at the forefront? In this episode of The Bank Tellers, we sit down with Kelly Buchanan, EVP & Divisional CIO of Enterprise Payments & Wholesale Technology at Truist, to discuss her journey from MasterCard to banking, how Truist is redefining innovation in wholesale banking, and why operational efficiency is just as critical as cutting-edge...

On the latest episode of The Bank Tellers, Ian Horne, Head of EU Content at Money20/20, sits down with Emma Hagan, CEO of ClearBank, to explore how the UK’s first new clearing bank in 250 years is shaking up financial services. 

Emma shares insights on embedded banking, fintech partnerships, and innovation in payments, plus what it takes to lead a cloud-native, API-driven institution.

Learn about:
-How ClearBank is tran...

Axos Bank is one of the OG digital banks, but how do they stay ahead in a world where every financial institution is going digital?

In this episode of The Bank Tellers, Zach Anderson Pettet sits down with Michael Pfau, Chief Digital Officer at Axos Bank, to dive into the future of digital banking, how to balance innovation with efficiency, and why being uncomfortable is the key to growth.

Topics Covered:
-The challenge of running...

On the latest episode of The Bank Tellers, Zach Anderson Pettet, VP, Fintech Strategy at Money20/20, sits down with Erica Khalili, the Chief Legal & Risk Officer at Lead Bank. 

This unfiltered and honest convo dives into the bank’s transformation from a traditional community bank to a fintech-forward institution.

Erica shares the unique journey that led her and her co-founders—who come from tech, data science,...

In this special edition of The Bank Tellers, we’re diving deep into the world of credit unions with Dietrich Kuhlmann, President & CEO of Navy Federal Credit Union—the world’s largest credit union.

Scarlett Sieber, Chief Strategy and Growth Officer at Money20/20, caught up with Dietrich to discuss:

-The evolution of Navy Federal and its mission to serve military members & families
-How Navy Federal has NEVER had a single ...

Small businesses are the backbone of the economy, but banking hasn’t always worked in their favor. Enter Bluevine, the fintech building a financial operating system tailored for small businesses. 

In this episode of The Bank Tellers, Eyal Lifshitz, Founder & CEO of Bluevine, sits down with Micky Tesfaye to share how his company has evolved from offering credit lines to a full-scale banking platform—serving 500,000+ sma...

Dive into the latest episode of The Bank Tellers as Zach Anderson Pettet sits down with Michelle Draper, CMO of First Citizens Bank, for a candid conversation about authentic leadership, innovation, and transformation during tumultuous times.

Wondering how Silicon Valley Bank (SVB) transformed after the merger with First Citizens? Hear what it was like during the challenging, but ultimately rewarding transition period. Mic...

We sat down with the CEO of Green Dot during Money20/20 USA!

Mickyy Tesfaye, Head of Content at Money20/20, sits down with George Gresham, for a candid, can't-miss conversation about business, leadership, and some really good life advice. 

With over two decades of innovation in financial services, Green Dot has evolved from pioneering general-purpose reloadable cards to leading the charge in embedded finance with their new platf...

From FaceID onboarding to tripling mobile customers, Giorgi Shagidze, CEO of maib, is shaking up Moldova’s largest bank. 

In this episode, Money20/20 Europe’s Head of Content, Ian Horne, interviews Giorgi to uncover how maib:

• Captured 37% of the SME market in just three years
• Powers 70% of loans and deposits through its app
• Pioneers AI for chatbots, risk, and customer insights

And much more!

Giorgi shares his no-nonsense approac...

In this episode of The Bank Tellers, Money20/20 VP of Fintech Strategy, Zach Anderson Pettet, chats with Melissa Eggleston, nbkc bank's Chief Deposit & Operations Officer, for an unfiltered conversation. 

They explore the art of authentic leadership and building meaningful partnerships in the banking world. Melissa shares her journey, offering insights into how trust, humor, and asking the right questions have hel...

In the final installment of The Bank Tellers: NYC Edition, Scarlettt Sieber, Money20/20's Chief Strategy & Growth Officer, sits down with Phill Rosen, the global CTO of MoneyLion. They talk about everything from the evolution of banking, to the importance of consumer-centric approaches, to the role of technology in fintech. They discuss how MoneyLion differentiates itself by prioritizing consumer needs over its own product...

In this episode of The Bank Tellers, Money 20/20's VP of Fintech, Zach Anderson Pettet, sits down with Rodrigo Suarez, Chief Banking Officer of Piermont Bank, to explore the journey of one of the few de novo banks chartered in recent years. Rodrigo shares how Piermont’s focus on digital-first, non-traditional distribution channels—starting with embedded banking and fintech partnerships—has allowed them to carve out a unique sp...

The Bank Tellers takes New York City! 

Scarlett Sieber, Money20/20's Chief Strategy & Growth Officer, had a fantastic face-to-face conversation with Clare Cusack, President & CEO of the New York Bankers Association. 

They talk about the vital role of advocacy in banking, the challenges posed by regulatory burdens, and how the pandemic fundamentally changed almost everything in the industry. Clare goes...

In the latest installment of The Bank Tellers, Money20/20 Content Lead, Micky Tesfaye, speaks with Allenn Rohner, Co-founder and CTO of Griffin Bank, a fully licensed UK bank focused on providing B2B infrastructure for fintechs. 

They chat about the unique positioning of Griffin in the financial services landscape, and how the founders' backgrounds in engineering give them a different perspective on operating a compan...