Expanding Access
"Expanding Access," a podcast by Behavioral Health Tech, explores how technology and innovation are transforming mental health, substance use, and autism/IDD care. Tune in for expert discussions on key topics like employee benefits, health equity, investment and M&A landscape, neurodiversity, Medicaid, value-based care, and the future of behavioral health.
Episodes
Mental health support is most effective when people can reach it before their hardest moments.
In this episode, Jana French, Public Sector Partnerships Director at Crisis Text Line, talks about how text-based support can make crisis care more accessible. She explains that people can text 741741 or 988 for more than suicidal thoughts, including anxiety, grief, relationship challenges, and other difficult moments. Jana also shares h...
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Finding the right behavioral health provider can be surprisingly difficult, even with hundreds of thousands of practitioners across the country.
In this episode, Jaffer Traish, Chief Operating Officer at findhelp, talks about the challenges of making behavioral health services easier to find and navigate. He explains why social care and behavioral health need to be integrated into a single workflow and how fragmented, outdated pro...
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Managers are often the first people to notice when something is off with an employee. But do they have the tools to know what to do next?
In this episode, Brad Swingruber, CEO at meQuilibrium (meQ), talks about how managers can play a bigger role in connecting employees with mental health support. He explains why giving managers another training course or dashboard isn't enough, and why support needs to be simple, practical, and a...
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August 24, 2026 • 20 mins
AI is transforming healthcare, but in behavioral health, how do we make sure technology doesn't come at the expense of human connection?
In this episode, Rebecca Ragland, Clinical Global Account Executive at Multi-Health Systems, explores how scientifically validated assessments and emerging technologies can improve behavioral healthcare while preserving the human element. She discusses the growing role of AI in clinical workflows...
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Burnout often does not happen all at once. For many leaders, it starts with small moments of drift away from their vision, voice, values, and vitality.
In this episode, Kristi Huber, Founder of Perspective Shift Consulting, discusses how leaders can recognize and prevent leadership drift before it leads to burnout. Drawing from her own lived experience, she explains why high achievers are especially vulnerable to overcommitting, l...
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Navigating SSI and SSDI benefits is often overwhelming, time-consuming, and difficult to manage, especially for individuals already dealing with health, financial, and life challenges.
In this episode, Lauren Fusco, Director of Partnerships at Mindset Care, shares how Mindset Care is addressing these barriers with end-to-end, person-centered support that guides individuals through every step of the process. By combining technology...
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Unified enterprise systems are no longer back-office upgrades in behavioral health. They are essential infrastructure for access, workforce stability, and financial resilience.
In this episode, Tasneem Sanwarwalla, Director, Healthcare Presales at Workday, explains why behavioral health organizations need a unified platform that connects HR, finance, and operations in real time. She highlights how fragmented systems contribu...
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April 21, 2026 • 15 mins
Getting mental health care is not only about having enough clinicians. It is also about having systems that help people get in the door, get treated, and stay on track without delays.
In this episode, Dominik Middelmann, co-founder and CEO of mdhub, discusses how everyday operational issues can slow access to behavioral health care. He explains how missed calls, excessive paperwork, disconnected systems, and billing issues can get...
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April 14, 2026 • 23 mins
Compliance works better when documentation supports care in real time instead of becoming a burden after the fact.
In this episode, Paige Dustmann and Derek Staub discuss how fraud, waste, and abuse pressures are reshaping behavioral health compliance for providers, payers, and managed care organizations. Paige explains how Monolith Health helps teams capture services, assessments, and treatment planning in real time, reducing pap...
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Recovery outcomes improve when support is continuous, trust-based, and built around human connection rather than episodic treatment alone.
In this episode, Chris Thompson, founder and CEO of Sober Sidekick, shares how his personal experience with addiction inspired him to build a platform focused on reducing isolation and providing real-time support. He explains why relapse, overdose, and crises often occur outside traditional car...
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What if the biggest barrier to better behavioral health outcomes isn’t access to data, but how carefully we protect it?
In this episode, Helen Oscislawski, a healthcare data privacy and interoperability attorney, explains that behavioral health and substance use data require stricter privacy protections due to their sensitivity and history of misuse, and are governed by laws such as 42 CFR Part 2. She highlights how modern i...
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Behavioral addictions like gambling are real behavioral health conditions, not character flaws, and they can hide in plain sight.
In this episode, Davina Mena, Tribal Liaison for the Arizona Division of Problem Gambling, explains how behavioral addictions work and why gambling is often misunderstood, including how it can rewire the brain’s reward system much like substance use disorders. She describes how gambling addiction ...
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Stability and early mental health care are the biggest levers for improving outcomes for kids impacted by foster care.
In this episode, Michelle Turner, founder and CEO of Here Now Health, shares how her experience as a foster parent revealed critical gaps in mental healthcare access for children and young adults in the child welfare system. She explains how placement instability, case manager turnover, and reliance on crisis care...
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Patient-centered design is not a nice-to-have in healthcare. It is the key to access, trust, and better outcomes.
In this episode, Dr. Justin Coffey, Chief Medical officer at WorkIt Health, discusses how designing treatment around lived experience can transform substance use care. He explains the philosophy of patients as designers, why immediate access matters in moments of readiness, and how whole-person care better reflects the...
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January 27, 2026 • 22 mins
Virtual reality can remove the biggest barriers to evidence-based mental health treatment by making exposure therapy affordable, scalable, and accessible anywhere.
In this episode, Adam Hutchinson, founder of oVRcome, discusses how lived experience with social anxiety and a background in technology led him to build a VR platform that expands access to exposure therapy worldwide. He explains why traditional exposure therapy is diff...
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Peer support is becoming a core part of behavioral health, not just an add-on.
In this episode, Shrenik Jain, founder and CEO of Marigold Health, and Robert McAlonan, Director of Behavioral Health at VNS Health, discuss how expanding the role of peer support can bridge the engagement gap in behavioral health. They share how their partnership is transforming access to care through a blend of technology and human connection, making ...
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High-quality behavioral healthcare scales only when outcomes, engagement, and coordination are designed into the system from day one.
In this episode, Colleen Marshall, Chief Clinical Officer at Two Chairs, discusses how integrating therapy and psychiatry under one roof improves outcomes, reduces drop-off, and removes friction for patients. She explains measurement-based care (MBC), why real-time feedback in sessions drives better...
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Objective data is becoming essential to building trust, reducing bias, and personalizing ADHD care at scale.
In this episode, Danielle Vaeth, Head of Strategic Development and Enterprise Sales at Qbtech, discusses how technology is reshaping the assessment and management of ADHD through objective measurement and data-driven insights. She explains why rating scales remain important but incomplete due to bias, stigma, and variabilit...
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The Clubhouse model is proving that community and purpose can transform lives for people with serious mental illness.
In this episode, Josh Seidman, Chief External Impact Officer for Fountain House, explores how the organization pioneered the Clubhouse model, a psychosocial rehabilitation approach built on community, partnership, and purpose rather than clinical hierarchies. Since its start in 1948, the model has expanded to 380 C...
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Self-injury is not about seeking attention. It’s often a desperate attempt to survive.
In this episode, Amanda Beausoleil, founder of Self Injury Recovery and Awareness (SIRA), shares her personal journey with non-suicidal self-injury (NSSI) and her mission to build a global support network for those affected. She clarifies how NSSI differs from suicide attempts, describing it as a coping mechanism for emotional regulation r...
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