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November 3, 2025 12 mins

Ever felt completely defeated by your own smartphone? In this hilarious episode, Hayley confesses her two-week struggle with her brand new iPhone's "terrible speaker quality" - only to discover she never removed the plastic protective film covering the speaker. Meanwhile, her co-hosts share stories of parents who post private medical details as public Facebook statuses and relatives who've created dozens of duplicate social media accounts after falling for scams.

Hayley & Max dive into the generational tech divide, the embarrassment of needing help for simple tech solutions, and why we all sometimes miss the obvious when it comes to our devices. From charging cables jammed through protective film to the classic "is it plugged in?" IT support question, this episode celebrates our collective technological shortcomings.

Whether you're tech-savvy or technologically challenged, you'll find yourself laughing and nodding along to these all-too-relatable stories. Tune in now to feel better about your own tech fails and maybe learn how to avoid becoming the next family tech disaster story!

See omnystudio.com/listener for privacy information.

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:10):
I heard podcasts, hear more mix one or two point
three podcasts, playlists and listen live on the free iHeart app.

Speaker 2 (00:17):
All right, look, do you want to say it or
do you want me to say no?

Speaker 3 (00:21):
Look, I would like to defend myself here. If you are.

Speaker 4 (00:25):
Like me and you're not overly tech savvy and you
get annoyed by things very easily.

Speaker 1 (00:30):
That's okay, that's okay, that's absolutely like, I understand that
text not for everyone.

Speaker 2 (00:35):
No, there's an issue here though.

Speaker 3 (00:36):
Okay.

Speaker 4 (00:37):
So I got the new phone, the new iPhone, and
to be honest, I got it and it's sat at
my office for about two weeks because I was just
too nervous to change it over. You know that, you
just expect it with every you want all your photos
and everything to be over to the new phone.

Speaker 1 (00:49):
You've got to commit a couple of hours to making
the chance so happen, especially when you've got like a
million photos like you do.

Speaker 4 (00:54):
It actually took five days to transfer everything over.

Speaker 2 (00:57):
It's ridiculous you have, you have so many photos.

Speaker 4 (00:59):
So I get my new phone and I'm like, oh cool, right, yeah,
that's all right.

Speaker 3 (01:03):
The camera's really good. So last week I was like.

Speaker 4 (01:06):
Oh damn it, I can't hear anything when I'm watching videos.

Speaker 3 (01:09):
It goes.

Speaker 1 (01:12):
We would sit on the couch and you would show
us video. You'd go, check this out, this is hilarious,
and you'd show it to us, and we wouldn't be
able to focus on the video because Burjoe and I
were distracted by the fact that it sounded like you
were playing the video, maybe like in a tin watering
ye or something.

Speaker 4 (01:28):
And I was like, the sound on this new iPhone
is so crap, so horrible. So I was on the
phone while driving hands free obviously last week, and I
was like, I'm so sorry, but like something, there's a
weird echo thing happening. So I had to pull over
and take my cover off because I thought it was
the cover. I've got this cover on the iPhone, So
I took that off and then that was okay, and
I was like, this is so weird.

Speaker 2 (01:48):
So weird, so weird. Has that happened? Let me use
my powers of deduction as to how that might happen anyway.

Speaker 4 (01:55):
I mean, at that point I should have gone, well,
that's weird. Maybe it did something to do with my cover.
And then I was sitting on the couch and Burgo,
who often has helped me over the last fourteen years
with any technical problems that I have, not.

Speaker 5 (02:07):
Just technical, any problems you have, but I don't know
how to do it.

Speaker 6 (02:12):
You do.

Speaker 5 (02:13):
You just don't focus.

Speaker 3 (02:14):
I just don't like doing things.

Speaker 2 (02:15):
Yeah, he does.

Speaker 4 (02:16):
It's really nice that you've always helped me. And you
pointed out something on my iPhone that I didn't realize.

Speaker 5 (02:22):
Well, no, what I did was I flicked your iPhone
upside down and I looked at where the speaker was,
and I went, Okay, there's like the speaker is the problem,
So there's got to be something blocking the speaker.

Speaker 2 (02:31):
I would have thought that'd be one of the first
things you look.

Speaker 5 (02:33):
At, a two second thing, and then you looked at it,
and then what happened.

Speaker 3 (02:37):
Well, I saw that there was a plastic cover over
the speaker, a.

Speaker 5 (02:42):
Plastic film that you had to pull off when you.

Speaker 2 (02:44):
Get a new TV and they've got a screen protecter
on it.

Speaker 1 (02:46):
They had that over the speaker on the cover and
Hailey had been playing for two weeks. Yeah music everything
through it going new speaker is not really good, just
sounds a bit tinny.

Speaker 2 (02:55):
It also shoved my flapping in the wind.

Speaker 4 (02:58):
I'd shoved my charger through the whole two That's why
I was like little flappy bits of plastic.

Speaker 3 (03:07):
I feel like such an idiot.

Speaker 2 (03:09):
You're silly.

Speaker 4 (03:09):
Good, I'm silly. I'm a silly billy. If you've feel
like me, can you share? Can we just talk about
this embarrassing tech fails?

Speaker 2 (03:18):
Yeah?

Speaker 3 (03:18):
I feel like, you know, I always give crap to
my mom.

Speaker 2 (03:21):
Yeah, I was just about to say, my mother's online three.

Speaker 4 (03:23):
She writes on her friend's wall. She hasn't done this
in a while, and you're probably listening, Rosalie. But she'll
write on her friend's wall on Facebook about and detail
about it, like a colon oskipping or something. And I'm like,
you know that everyone can see that, right, Like that's
for everybody.

Speaker 1 (03:37):
The amount of times that my mother has said I've
got I've just got a message on my phone saying
I've got a virus.

Speaker 2 (03:42):
Oh, and I'll be like, what websitey on?

Speaker 1 (03:45):
She'd be like, oh, Temu or Pinterest at the moment,
So have you scrolled past a message and it says
you've got a virus?

Speaker 2 (03:52):
Yeah, just pop up at It's okay, You're okay.

Speaker 5 (03:56):
This NOVI I'm with our Mum's thirteen one and two
three embarrassing tech fails. I love it when like a
boomer old lady will do a status up there like
happy birthday, Jan, hope the family's well, but they put
it on their own status on face.

Speaker 2 (04:08):
I live for that.

Speaker 1 (04:09):
It's one of the best things that we also love
a tech person, like a tech guyro tech girl who
sees all this stuff every day and it's just like, mate,
plug the computer in, you're silly, idiot.

Speaker 3 (04:17):
It's the same people that always get scammed on Facebook.

Speaker 4 (04:19):
You'll always get a friend request from my mum from
another account because she's clicked on something that she shouldn't licensed.

Speaker 1 (04:24):
Nana has honestly gone about sixteen Facebook accounts.

Speaker 2 (04:28):
Oh Jan's added me again.

Speaker 5 (04:30):
We will take your embarrassing tech fail stories next On
thirteen one oh two three.

Speaker 4 (04:34):
We're talking about embarrassing tech fails. It happens to the
best of us. Doesn't mean that you're not smart. It
just happens because sometimes things don't make sense to you.
And I had it with my phone. I got the
new phone I was really excited for.

Speaker 3 (04:49):
It was like, what the hell, why is it? Why
does this sound so weird?

Speaker 4 (04:52):
It was like every time I listen to a video,
and it's because I did what my mum would do
and I left accidentally the plastic across the speaker.

Speaker 1 (05:02):
Haley spent two weeks with a new phone case that
had the plastic on it, so you couldn't hear anything
of any quality out of the speaker, and didn't realize
because she didn't think to look at the speaker.

Speaker 3 (05:11):
I was blaming it on my phone.

Speaker 2 (05:12):
We want to know your embarrassing tech fails. They don't
want to.

Speaker 1 (05:15):
Two three Lurana in O'Sullivan's Beach Lorna come on. Used
to travel for work?

Speaker 2 (05:20):
What happened?

Speaker 6 (05:21):
So I used to travel for work, got to Adelaide,
had a higher car. Back in the day, the cool
thing to have was a CD player. There was one
in the car. Started driving, put my CD in. Nothing,
no sound, no nothing. So I went back to the radio,
got to where I was going. Rang the rental company
really angry, charged me for a car a CD player,

(05:44):
don't have one. That was very apologetic, Please bring the
car back in the morning, and were sorted out.

Speaker 7 (05:50):
Took the car back.

Speaker 6 (05:51):
They ejected the Norton anti virus CD for me.

Speaker 4 (05:54):
Oh no, you want to know what's worse.

Speaker 6 (05:58):
I was traveling as IT manager of the help deak
Ah sad.

Speaker 1 (06:05):
Isn't it trying to wedge two CDs into the same No, just.

Speaker 6 (06:09):
One, just the anti virus one. I hadn't put the
music one in at all.

Speaker 4 (06:14):
Big hard Steel owner, you're a smart woman, and thank
you for calling Melinda in Somerton Park.

Speaker 3 (06:20):
What's your story? We're talking embarrassing tech fails.

Speaker 8 (06:23):
Yes, luckily it wasn't me. Good morning. So it was
probably about seven eight years ago, and we're sitting at work,
and my colleagues and I all sitting at our desk
doing our things. One of our colleagues we're calling Greg.
He'd gotten up a couple of times from his computer,
going to the printer and back again, then changed desks,
logged on a different computer, back to the computer, off

(06:45):
to the printer, changed officers again, even went into a
senior manager's office logging onto other.

Speaker 9 (06:51):
Two I know, right.

Speaker 8 (06:53):
And eventually one of us got sick of it, said,
what's up, Greg? What's going on? He said, I can't
get it to printing color. I'm calling the IT tesk.

Speaker 7 (07:01):
This is ridiculous.

Speaker 8 (07:03):
Colleague went over to where he was last logged in.
He said, I've tried all these different computers. Nothing's worth king.
I don't understand it keeps printing out black and white.
It's color on the screen. It should be printing out
black and white in color. Sorry, So he was just
could not understand why they're on the screen. Well, you
just had to change the settings, yeah, printer settings.

Speaker 9 (07:26):
Yeah, that's right.

Speaker 8 (07:27):
And a few years later, I think the concept of
double sided printing got too much room handed and oh.

Speaker 3 (07:31):
Yeah, you got to resign.

Speaker 1 (07:32):
At that point, printing text moved too fast for me
and I can't keep I don't like back to the
typewriter with you.

Speaker 5 (07:39):
Greg was assigning companies in trouble in the automatic settings
are black and white and double sided.

Speaker 2 (07:44):
Yeah.

Speaker 1 (07:46):
We actually had a moment in Channel ten a few
years ago. This is a while ago. We're back to
color printing now. We had a moment in Channel ten
where you had to actually go up and scan your
card so it knew exactly who had printed and how
many sheets had been printed.

Speaker 5 (08:01):
You had a printing that happens here, and it tells
you how many cents it costs.

Speaker 4 (08:04):
You what but Mazzi prints all her daughters like aside
and stuff.

Speaker 3 (08:11):
See her right out in color, don't and laminates them.

Speaker 4 (08:16):
We're talking about embarrassing tech fails after I think we've
all had these issues, and normally it's a mom thing
that happens. But this time it was my new iPhone
and I was like, something is wrong.

Speaker 3 (08:27):
It's glitching. I have to take it back to Apple.

Speaker 2 (08:29):
It was going every time he played something other speakers.

Speaker 3 (08:32):
Yeah, and it's because I had a little flap of
plastic across.

Speaker 2 (08:35):
The new case and she hadn't taken the plastic off yet.

Speaker 8 (08:38):
Yeah.

Speaker 1 (08:39):
It took two weeks to realize what are your embarrassing
tech files? At late thirty one or two to three,
Chad A man, Chad up in Maudbury.

Speaker 2 (08:45):
Chad, what do you got morning?

Speaker 9 (08:47):
Guys?

Speaker 3 (08:48):
How are we chadte Hey?

Speaker 9 (08:51):
So, my grandparents they were in their nineties, both of them,
and they were completely technology illiterate, had no idea how
anything worked, and they used to somehow unprogrammed the TV
remote at least three times a week. Then my dad
had to go around there and reprogram the remote control
every time.

Speaker 3 (09:10):
Why what are they doing?

Speaker 9 (09:12):
They were pressing settings buttons, they didn't know what they
were pressing. So my dad his idea of solving this
was to tape up the buttons that they weren't allowed
to press, and only had the channel buttons in the volume.

Speaker 2 (09:22):
So invaluable for him.

Speaker 1 (09:24):
The only button that was left was up or down
volume and channel two, so I could watch question Time
on ABC exactly.

Speaker 4 (09:30):
Godcheah, that's a really cute story. Absolutely, Vicky in murray Bridge,
what's your embarrassing tech fail?

Speaker 6 (09:40):
Here?

Speaker 7 (09:40):
You going gud guys by the way too, that's good.
My embarrassing tech fail was in the lovely COVID times
where we had to work remotely from home, new technology
with teams, and I had had a couple of calls,
no problems whatsoever, just clicked the little phone icon and
you talk to people all The little video icon was

(10:01):
right next to the full icon, and I've hit the
video icon and I thought it was weird. I could
see them and I'm like, okay, well that's just obviously
something new. But I was in my underwear and I
stood up and I've gone, Vicky, your video is on,
and I dove under my desk quite quickly.

Speaker 4 (10:23):
Okay, First, the first thing I'm thinking is were they
your good underwear?

Speaker 3 (10:28):
Whether is it like period underwear?

Speaker 7 (10:30):
Oh no, just dodgy underwear. Wasn't good underwear?

Speaker 2 (10:32):
Demo? No, you didn't even impress anyone on that day.

Speaker 7 (10:36):
No, there was no impression.

Speaker 3 (10:39):
So embarrassing.

Speaker 1 (10:40):
If you want that embarrassment, you at least want one
of the bosses to go.

Speaker 3 (10:46):
At least flax or something.

Speaker 7 (10:49):
Ah.

Speaker 3 (10:49):
Ow, thank you for thank you. Oh my god, I
can't talk. Thank you for calling Vicky.

Speaker 1 (10:53):
I love you, Vicky. Rebecca at Engle Farm. What was
your embarrassing tech fail morning?

Speaker 10 (10:58):
Guys. So I used to work at a previous site
and our lady was not the best. We would put
through tickets to come and have our laptops looked at,
and you know they're not working, no connection to the internet,
and we were. I was his library one day working
with a student and could hit his noise coming from

(11:21):
the ip lea's office and it was her snoring, head
down on her desk. She was fast out asleep at
her desk. And this was a semi regular occurrence.

Speaker 2 (11:31):
On the desk, not even under the desk.

Speaker 10 (11:33):
No head on the desk, head down, fast asleep, snoring. Yeah, right, like,
what's that noise that I don't want to saw coming
from the offer tonight? She went and had a look
and she was head out out like a light.

Speaker 3 (11:50):
Oh.

Speaker 4 (11:51):
Sometimes you know, you have days at work where you
just want to do that. But this is why we
should wear glasses on our head or wear fake eyes.

Speaker 2 (11:58):
Like every single day, just eyes.

Speaker 3 (12:00):
You know there's googly eyes on your yours?

Speaker 1 (12:03):
Is with this jug is that if you can't hear us,
it's probably not a great show.

Speaker 4 (12:07):
Yeah, I mean we can't fall asleep on the air,
but you know, people are death, I get it.

Speaker 2 (12:11):
We could take it in turns, we could you know what,
you can have.

Speaker 3 (12:14):
The name right, I'm going to have a little nap now,
all right.

Speaker 2 (12:17):
I'm gonna go get myself some cereal. Actually what we'll
both have this one off. Bird, You got the next

Speaker 5 (12:21):
One, right, You've got ten minutes until the money minute, right,
little power nap
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